Total 7,215 Customer Service job vacancies in no 3 changi business park crescent changi business park singapore

Centre Admin

• Location: The Woodleigh Mall
• Working Days: 5day (include Weekends)
• Mon - Fri : 10.30am to 7pm
• Sat- Sun: 8.30am to 7pm
• Salary Range: $2,200 ~ $3,200

Job Scope

• Support centre operations for weekend enrichment program and weekday student care program
• Handle administrative matters to support enrolments and centre operations
• Manage attendance of students
• Manage communications with school bus vendor
• Support ad-hoc centre activities
• Support orientation scheduling and administrative matters

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop circle service ecosystem has been established.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Job Description

• Responsible for leading and managing the development, expansion of the business in hospitality industry.
• Conduct market research to identify trends, customer preferences, and other relevant information within the hospitality industry.
• Look for potential restaurants/hotels that align with the company’s objective.
• Reach out to potential restaurants and hotels via email, phone, or in-person visits to introduce yourself, explain your objectives, and propose potential collaboration ideas. Be clear about the benefits of the collaboration for both parties.
• Carefully review the contract and agreements, ensuring that you understand all terms.
• Regularly monitor and evaluate the collaboration to ensure it is achieving the desired outcomes. Gather feedback from both parties and make adjustments if needed for a successful and sustainable partnership.
• Build strong business relationships.
• Follow up with client closely.
• Other ad-hoc duties assigned.

The Ideal Candidate

• Good communication and time management skills.
• Able to work with minimum supervision.
• Proficiency in English/Mandarin Language.
• Ability to multi-task and work under timeline.
• At least 3-year related experience.

Position title : Reception cum admin

• Location: Suntec City
• Working Days: 5 days (2day Off on weekday)
• Working hours : 44hour per week
• Salary: $2200 - $2800
  

Responsibilities

Counter Duties

• Attending to walk in parents and children’s enquiries and requests.
• Attending to guests/visitors and informing Staff of their guests/visitors arrival.
• Attending couriers, delivery & dispatch personnels.
• Handling mailing of letters.

Answering of phone calls and divert to relevant staff/teachers when needed.

Admin duties

• General Administrative work
• Maintaining the office environment
• Data entry
• Assist in purchasing activity including office supplies, outsourcing activity, etc.
• Inventory management of Stationery & teaching materials
• Perform other ad-hoc duties assigned from time to time

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Process and follow up on Credit Card applications
• Conduct instruction form from Customer Hotline & customer and handling and resolving customers’ feedback/complaints
• Conduct KYC or KYC review on new and existing customers
• Assist in Credit Card risk control
• Assist in daily operations for Credit Card back-office
• Back up on other staff's duty such as system testing, settlements, data reporting as and when necessary

Requirements:

• Bachelor’s degree or above , preferably in Banking and Finance or related discipline
• Minimally 1-2 years of relevant customer service experience

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Student care teacher x 4

Salary : $2000- $3000

Working Hour : Mon- Friday 10am-7pm

Location : Sengkang/ Punggol

Job Description

-Delivery and presentation of lesson content to children

-Supervise primary school children (primary 1 to 6) to ensure completion of daily homework and spelling

-Ensure safety and timely transfer of students from school to student centre

-Ensure the safety of children in class

-Regular liaison with parents and caregivers to provide feedback on children’s behavioural and learning progress

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Manage Data Center facility including;
• Lighting check
• Airflow check
• Ensure racks are lock
• Ensure no condensation
• Door access are in operation
• Emergency exit path is obstruction free
• No safety hazard
• Coordinate with vendor requesting to access the Data Center for any repair, upgrade, or installation of equipment.
• Daily Routine DC healthy check (Such as temperature, humility, power, server, and network switch).
• Respond to Data Center incident such as power trip, fire alarm, water leak, high temperature etc and escalate or report to relevant party/personnel.
• Cabling and troubleshooting the networking cable.
• Monitoring of Server and Network availability status.
• Monitoring of server antivirus definition ensuring up to date and escalation if not so.
• Monitoring of status of Data Center with DCIM.

Requirements:

This require candidate to put on safety helmet, safety vest, and safety shoe.

Must have minimum 2 years working experience as Data Center Operator

• Location: MindSpace@The Woodleigh Mall
• Working Days: 5.5day
• Working Hours-Monday to Friday 1030am to 7pm
  - Saturday 9.30am to 1.30pm
• Salary : $2,200 - $3,400

Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Requirements:

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Company Description

Vialto Partners is a market leader providing globally integrated solutions supporting global workforce mobility, including immigration, tax, compensation and incentive, managed services, and digital solutions. As a trusted advisor of compliance, consulting and technology services to multinational corporations, the firm solves complex, cross-border workforce mobility challenges to ensure its clients and their employees have a consistent and compliant global mobility experience.

Job Description

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Senior Associate, you will be based in the Singapore office and be given exciting opportunities to provide Singapore global mobility services to internationally deployed staff in and out of Singapore across a variety of industries. This will also be a springboard to develop your consulting and advisory competencies.

• You will manage and work with an exclusive portfolio of clients who have a varying number of internationally deployed staff in and out of Singapore
• You will deliver a series of tax services to our clients – including managing tax compliance matters from end to end for companies and their expatriate employees, developing effective tax minimisation strategies, identifying tax planning opportunities to minimise tax costs and cross-border tax matters and managing client relationships.
• Possess good analytical skills to analyse individual and employment tax laws including conducting tax briefings to expatriate employees.
• Be proactively involved in marketing and business development activities to help identify and research opportunities on new/existing clients
• Develop strategies to solve complex technical challenges and perspective on key global trends including globalisation, and how they impact the firm and our clients
• Coach peers and fellow team members to encourage them to take ownership of their development

Qualifications

• The ideal candidate possesses a tertiary qualification in any discipline
• 2+ years of relevant experience for a senior position. Candidates with less experience may be considered for an experienced associate role
• Self-starter and learner with the ability to demonstrate resilience, self-motivation and a positive can-do attitude
• Ability to confidently deal with demanding situations, various stakeholders and requirements under stress and time pressure
• Clear, articulate and confident, good verbal and written communication skills
• Able to multi-task, apply and replicate skills and knowledge learnt in actual work fast
• Demonstrate good project management, problem solving and analytical skills as required to work in teams
• Accountability and taking ownership of work
• Ability and/or a proven record of success with automation and digitization in a professional services environment including innovating through new and existing technologies, and working with large complex data sets to build models and leverage data visualization tools
• Exposure to pricing, client value and the negotiation process - including reviewing contracts and finding opportunities to introduce new pricing options

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Summary:

The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints.

Responsibilities:

• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirement:

• Minimally Nitec qualifications in any disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing are also important.

Contract Duration: 1 year contract

Salary: $4500

Location: Joo Koon

Working hours: Mon - Fri: 8.30am - 6pm

Duties and Responsibilities

• Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
• Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
• Handle escalated feedback and provide appropriate solutions in a timely manner
• Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
• Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
• Establish individual and team goals and review team performance for continuous development
• Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
• Conduct performance appraisals and provide constructive feedback to direct reports
• Compile and analyse data for management reporting

Requirements

• Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
• Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
• Highly customer service-oriented, meticulous, and resourceful
• Strong analytical and problem-solving skills with the ability to work independently
• Strong leadership and adaptable to changes in a highly dynamic work environment

Good to have

• Preferably at least 3 years of supervisory role experience with excellent leadership record
• Working knowledge in systems such as SAP or Zendesk is an advantage

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.https://go.persolkelly.com/job/apply/3945

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Service Delivery Manager is responsible for managing and monitoring Service Level Agreement’s (SLA) requirements so as to ensure the contractual requirements level is met. The incumbent will maintain long term healthy customer relationships, acting as the bridge between clients and internal teams. The role requires the incumbent to demonstrate independence and strong leadership abilities to drive, excel and achieve goals.

Responsibilities:

• Lead and drive the service delivery and projects implementation
• Manage and communicate with key holders on operational support daily
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for account delivery
• Responsible for service delivery of account and prioritization of work requests
• Work with Business to integrate new, enhanced and existing service offerings for the account
• Provide the customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Ensure annual customer survey meets the expected customer satisfaction rating
• Work on financial cost priorities to ensure a balance between customer satisfaction and Company’s business objectives
• Any other ad-hoc duties as required or assigned

Requirement:

• Comfortable taking Measles and Diptheria vaccination
• Bachelor Degree or Diploma in Information Technology / Information Systems / Computer Science, Business IT or other relevant disciplines
• At least 3 years of relevant experience
• At least 2 years of IT outsourcing experience with proven ability to work in large groups and for large accounts to lead large teams
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available through the company, along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and pro-active in resolving issues and identifying new opportunities on the account for the company
• Effective interpersonal skills both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems
• Experience in coaching and staff development is mandatory
• This role may required the incumbent to support after office hours if needed.

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Candidate must possess at least Nitec/Higher Nitec in any field
• IT Savy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
• Possesses good communication skills
• Able to perform in stressful environment

Details:

• On Job Training Provided

• Eligible candidate may be sponsored for:

1. Diploma in Info-Communication under reputed Polytechnic

2. Internationally recognized IT Certificates in Deskside, Network and Security

Overview

• Support the organisation's data centre services through active 24x7 monitoring of the infrastructure
• Act as Level 1 escalation point for all onsite operational incidents
• Document and update accurately all requests on the internal Web Portal ticketing system such as user requests, incidents, provisioning, etc
• Deliver ITIL compliance process conformance for incident, problem and change management
• Coordinate and provide support to contractors and vendors as well as inspecting completed work
• Plan and support all preventive and reactive maintenance activities with little to no disruption to company's services

Requirements

• ITE Certificate or Diploma in Computing/Electrical/Mechanical Engineering or related field
• Min 1 year of relevant work experience in 24x7 DC or facility operations environment
• Broad knowledge in DC facilities related systems such as PDUs, UPS, DC Rectifier, DRUPs, CRAUs, DX cooling, fire protections, etc
• Shift schedule is 12 hours rotational (8am to 8pm)/ (8pm to 8am)| 3 days work 2 days off including weekends/public holidays.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

CODE: EEST

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Key Problems To Solve, Under the strict Compliance requirements, how to construct Global Live platform with Stability, better Performance (Low-Latency and High-Concurrency), Resilience and Efficiency.

Our Major Objectives are,

1. Ensure Global Live to meet compliance requirements, and promote cross-team architecture governance.

2. Build Global Live architecture with stability, low-latency and resilience to support long-term business development

3. Optimize end-to-end stability and engineering efficiency

The position is responsible for overall engineering efficiency throughout the entire development lifecycle in the Global LIVE team. The role involves building internal frameworks, tools, and platforms to enhance the online system's applicability while expanding the business worldwide.

What you will be doing:

- Building advanced, standardized, and user-friendly frameworks, tools, and platforms to improve development efficiency in the engineering team.

- Collaborating with engineering, infrastructure, security, and product teams to implement DevOps solutions to ensure compliance, scalability, and reliability of the system.

- Actively monitoring and identifying areas for efficiency improvement, working with business R&D teams and SRE, and building metrics to measure progress.

- Being able to handle complex online issue troubleshooting and guarantee SLA.

Qualifications

- Bachelor's degree or higher in Computer Science, Software Engineering, or a related field.

- Backend development experience, proficient in at least one backend programming language, such as Go, Python, or Java.

- Familiar with common data structures and algorithms, possessing good programming habits and code style.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Customer Support Officer

$1800 - $2200

Location: Kaki Bukit

5.5 Days Mon to Fri 8am to 5pm, 8am to 12pm (Before probation)

After probation, Alt Sat 8am – 12pm (WFH)

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the managers, executives & coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customers
• Disseminate work requests to operations staff and subcontractors
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform
• Reproduce technical issues and dive into Datadog’s 600+ integrations
• Handle urgent escalation cases that may result in customer-facing troubleshooting calls, and internal or external incident management
• Autonomously troubleshoot complex and/or high-priority customer issues
• Become a subject matter expert in many Datadog product areas
• Drive product conversations based on needs and problems learned during client interactions
• Lead high-complexity demos regarding specific and advanced use cases
• Provide mentorship to junior members of the team and serve as their escalation partner
• Work from a Datadog office 3 - 5 days per week

Who You Are:

• Experienced in multi-channel technical support at a SaaS company (5+ years of related experience)
• Experienced with APIs, REST calls and an understanding of Network terminologies
• Experienced using Zendesk, Jira, Confluence, or similar software
• Familiar with one or more Cloud technologies
• An exceptional written and verbal communicator, with experience communicating complex technical issues to both technical and non-technical audiences
• A strong mentor to your technical peers
• A critical thinker who defaults to a client-centric approach
• Self-motivated, detail-attentive, and able to continuously learn
• Able to work a rotating schedule that requires weekend availability

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Job Responsibilities:

• Greet and welcome customers in a professional and friendly manner
• Answer all customer inquiries, both in-person and on the phone, in a timely and courteous manner
• Schedule appointments and maintain the appointment calendar
• Maintain accurate records of customer interactions and transactions
• Assist with customer complaints and provide appropriate solutions
• Handle and resolve customer complaints and escalate to the appropriate department or manager when necessary
• Process payments and issue receipts to customers (cashiering)
• Manage the company's correspondence and respond to emails in a timely manner
• Maintain a clean and organized reception area

Requirements:

• Experience as a receptionist, administator, customer service representative or a similar role preferred
• Excellent communication skills, both verbal and written
• Able to work independently and in a team
• Basic proficiency in Microsoft Office
• Able to multitask and prioritize tasks effectively
• Bilingual will be added advantage (to liaise with both English & Mandarin speaking customers)
• 5 days work week - includes weekends and Public Holiday (retail shift hours)

Full Time: $2.2k - $2.6k/month + Commissions (Up to $500-$750)

(Flexible) Part Time: $10/hr + commission (min 20 hours per week, included 1 weekend)

Job Responsibilities:

• Enthusiasm and eagerness to learn fundamentals of Service, Visual Presentation, and Stockroom
• Being on top of our brand's product knowledge to ensure customers are assisted well with their needs
• You will deliver the best possible service and attention to all consumers, informing customers of our current promotions, best seller items
• Reliability and flexibility to work varied hours and days to meet the needs of the business - be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary

Job Requirements:

• Able to stand for long hours
• Willing to work according to the retail hours, on Weekends & Public Holidays
• Passionate about products and services
• Able to effectively communicate in verbal and written English
• Able to work effectively with others in a team-oriented environment and provide excellent customer service

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Company: Transportation Company

Location: East (Near MRT Station)

Position: Customer Financial Service Representative (18733)

Key Responsibilities

➤Credit Assessment for new and existing customer

➤AR follow up with customer on the payment overdue

➤Assist in channel customer invoice dispute or payment application to internal team for follow up

➤Other AR related query

➤To be a team player in operation team to drive process and service improvement with strong and effective communication skill

Responsibilities

➤Ability to interact with customers via email / phone to achieve work responsibility

➤Ability to use internal systems for transaction and Excel

➤Problem solving skills

➤Basic English for internal communication

➤Proficiency in Japanese comprehension (Business level) to liaise with Japanese speaking customers in Japan

➤Diploma or Degree holder preferred

➤Preferably with minimum 1-3 years of work experience

➤Experience of customer service or other admins will be advantage

➤Ability to communicate with customer patiently and precisely

➤Team player for achieving goal as a team

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Goh Sheng Ze Marcus

EA Registration No: R22108782

Pasona Singapore Pte. Ltd.

1 FINLAYSON GREEN #09-02 SINGAPORE 049246

EA License No:90C4069

Responsibilities:

• Lead and manage the daily operational Service Support and assist the respective Service Towers on the Managed Services outsourcing client and customers’ businesses
• Required to plan teams daily, monthly schedule, project schedules and monitor the yearly leave plans.
• Responsible for account services and prioritization of work requests for customers, as well as to integrate new, enhanced and existing service offerings for the account
• Ensure effective implementation and adhere to processes of customers such as Incident and problem management.
• Monitor and ensure the service delivery and Service Level Agreements meet the company obligations
• Identify, implement and drive service improvements to enhance customer satisfaction
• Involve in Change Management and resource forecasts to ensure effective delivery of end-to-end services; interpret and plan on-going projects and workload forecasts
• Provide relevant reporting and trend analysis statistics to pro-actively support and improve the customers’ businesses
• Attend regular customer and internal meeting

Requirement:

• Comfortable taking Measles and Diptheria vaccination
• Degree/Diploma in Engineering/Computer Science/ IT
• Minimum of 5 years’ experience in a technical service role
• Possess IT skills in MS Windows, desktop hardware and network environments
• Ability to lead, analyse, diagnose and resolve account service issues
• Strong organizational and interpersonal skills and customer oriented
• Effective verbal and written communication skills
• Independent and results oriented
• Must be a team player that committed to his team
• Experience working within an IT Outsourcing and/or organization
• Possession of industry certifications such as A+, N+ and/or MCSE/CCNA will be added advantage

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Key Problems To Solve, Under the strict Compliance requirements, how to construct Global Live platform with Stability, better Performance (Low-Latency and High-Concurrency), Resilience and Efficiency.

Our Major Objectives are,

1. Ensure Global Live to meet compliance requirements, and promote cross-team architecture governance.

2. Build Global Live architecture with stability, low-latency and resilience to support long-term business development

3. Optimize end-to-end stability and engineering efficiency

Responsibilities

- In-depth analysis of the Global Live streaming business and tech architecture, identify potential risks and probable evolution based on business development direction and to form solution

- Improve System quality and engineering efficiency

- Optimize standard operating procedure and standards

- Be Involved in researching and developing basic services, implementing high qualified throughput and consistency under complex global distributed scenarios;

Qualifications

- BS/MS Degree in Computer Science or related major, deep understanding of computer architecture, data structures and algorithms, in depth knowledge of common databases

- Experience in an Internet company, familiar with microservice architecture design;

- Deep understanding of software design pattern;

- Proficient in at least one of the following languages: Go, Python, Java, C++;

- Large scale client-facing industry project development experience; Extensive experience in high scalable, highly available, distributed and mission-critical systems.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Contract period: 1 year

Basic salary: up to $4.5k per month

Location: Fairprice Hub, Joo Koon

Office hours 8.30am - 6pm, Mon - Fri. But do standby on weekends for operations.

Duties and Responsibilities

You are responsible for leading a team of customer service officers for FairPrice Group, to deliver efficient and consistent customer service experience, regardless of the channel customers choose to contact us. Supporting the businesses from grocery to food and membership, you will:

● Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely

● Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches

● Handle escalated feedback and provide appropriate solutions in a timely manner

● Collaborate with internal and external stakeholders to resolve feedback and address operational challenges

● Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals

● Establish individual and team goals and review team performance for continuous development

● Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience

● Conduct performance appraisals and provide constructive feedback to direct reports

● Compile and analyse data for management reporting

Requirements

● Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry

● Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders

● Highly customer service-oriented, meticulous, and resourceful

● Strong analytical and problem-solving skills with the ability to work independently

● Strong leadership and adaptable to changes in a highly dynamic work environment

Service Technician

• Working Days: 5.5 days
• Working hours: 8.30am - 5.30pm (Mon - Fri)
  Working hours: 8.30am - 1.00pm (Sat)
• Location: Kaki Bukit (Office) / working at site
• Salary: $2,600 - $2,800

Requirements:

• Diploma in Electronic Engineering
• 2 to 3 years working experience in ELV (Public Address, Card Access, Panic Alarm) or AV Systems company
• Driving license Class 3

Responsibilities:

• Attached to Senior Technician/Engineer for daily assignment
• To do termination, soldering of points, connection & testing of ELV equipment on site
• To update drafter on changes on drawings
• To attend to service call, do troubleshooting of ELV Systems
• To carry out maintenance servicing of ELV Systems
• Any other tasks assigned as and when required

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Job Responsibilities

· Attend to all incoming phone calls, enquiries, and deliveries.

· Attend to walk-in students, teachers, parents, visitors and school stakeholders with care and empathy.

· Contact parents of unwell students to be taken home or students who have been absent from school.

· Provide simple first aid to injured/unwell students and maintain the sick bay including first aid supplies.

· Perform administrative tasks using basic Microsoft Office e.g. data entry, preparing documents & presentation materials, calling & engaging with parents for supporting documents etc.

· Any other ad-hoc tasks as assigned by the school.

Required skills and experience.

· Minimum GCE ‘O’ Level.

· Minimum 2 years of experience in administration and receptionist in a school.

· Good communication and inter-personal skills.

· Good Team Player with initiative.

· Able to work independently.

· Proficient in Microsoft Office such as Word and Excel.