Total 6,258 Customer Service job vacancies in raffles city

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

We are a MNC company looking for an Accounts Assistant

Main Job Tasks and Responsibilities:

· Assure timely and accurate invoicing

· Liaise with suppliers to ensure timely receipt of purchases invoices, credit notes and delivery notes

· Process suppliers' invoices which includes verification of invoices and ensure supporting documents are in order

· Post and issue sales invoices to customers

· Prepare courier of documents to customers and third parties

· Communicate with suppliers and customers on invoicing related matters

· Support in preparation for financial audit

· Issue statements of account to customers and vendors, if necessary

· Any other ad-hoc activities assigned

Education and Experience:

· Accounting diploma, Higher Nitec in Finance / Accountancy/Banking

· Proficiency in Microsoft Office

Job Summary:

As an Onsite IT Support Technician, you will be responsible for providing technical assistance and support to end-users within the organization. Your primary focus will be on-site troubleshooting, problem resolution, and ensuring the smooth operation of computer systems, software, and hardware. You will play a crucial role in maintaining a productive and efficient IT environment for all employees.

Key Responsibilities:

1. End-User Support:

· Respond promptly to user inquiries, and provide technical support either in person, over the phone, or via remote assistance.

· Diagnose and resolve hardware, software, and network issues.

· Install, configure, and upgrade computer components and software applications.

· Provide IT support and resolve problems through assigned incident or request tickets in accordance with established SLA.

2. Hardware Maintenance:

· Conduct on-site troubleshooting and repairs of computer equipment, printers, and other peripheral devices.

· Perform routine hardware maintenance, such as cleaning, upgrades, and component replacement.

3. Software Support:

· Install, configure, and update software applications on user devices.

· Troubleshoot and resolve issues related to operating systems and software applications.

· Collaborate with the IT team to deploy software updates and patches.

4. Network Support:

· Assist in the setup and configuration of network devices, such as routers, switches, and access points.

· Troubleshoot network connectivity issues and assist in resolving network-related problems.

· Provide minimal hands and eyes support to Global infrastructure teams for network, server, hardware upgrades or projects at site.

5. Security:

· Implement and enforce security measures to protect systems and data.

· Educate end-users on best practices for security and data protection.

6. Documentation:

· Maintain accurate records of hardware and software inventory.

· Document solutions to common issues for knowledge sharing.

· Preparation and submission of activity reports

7. User Training:

· Conduct training sessions for end-users on basic IT procedures and best practices.

· Provide guidance to users on utilizing IT resources effectively.

· Assist with onboarding of new joiners. Manage PC setup and deployment for new employees using standard hardware, images, and software.

8. Collaboration:

· Collaborate with the IT team to escalate and resolve complex issues.

· Communicate effectively with end-users, understanding their needs and providing timely solutions.

Qualifications:

· Minimum of [1-2] years of experience in providing onsite IT support.

· Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.

· Proficient in troubleshooting hardware, software, and network issues.

· Strong knowledge of operating systems (Windows, macOS) and common software applications.

· Familiarity with basic network concepts and protocols.

· Experience with ticketing tool (preferably ServiceNow)

· Troubleshooting experience on MS O365 suite

· Incident and management knowledge.

· Excellent communication and interpersonal skills.

· Problem analysis and solving skills.

· Attention to details.

· Team Player.

· Planning and organizing.

· Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Working Conditions:

· This position may require occasional after-hours or weekend work to perform system maintenance or address critical issues.

· Ability to lift and carry computer equipment.

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

What the role is

The research function advances thinking in service, operations and enforcement management for the Singapore public sector. As a researcher, you will design, plan and conduct research. You will also communicate the research insights to support the learning and development of public sector service practitioners and leaders, and help them develop and implement strategies to deliver excellent service, operations and enforcement.

Job Responsibilities

• Proposing research topics, designs and plans in Service, Operations and Enforcement Management, especially to develop citizens’ insights.
• Conducting research on key emerging trends in Service, Operations and Enforcement Management, and drawing insights that are contextualised for the Singapore public sector.
• Uncovering citizens’ insights for Service, Operations and Enforcement Management using appropriate research methods, including but not limited to surveys, ethnographic interviews, intercept interviews, focus group discussions, contextual inquiries, observations, etc.
• Managing WOG quantitative research, which includes designing the study, procuring of research partners, managing vendors and stakeholders, and sharing of results with agencies, PSD, and ServiceSG.
• Translating research insights into learning products such as articles, videos, infographics, toolkits, scenarios, games, simulations, case studies and papers on the topic of Service, Operations and Enforcement Management to meet learning needs both within and beyond the classroom.
• Convening and facilitating communities (both online and face-to-face) to share best practices, and pertinent issues and challenges for the public sector Service, Operations and Enforcement Management communities.
• Designing and facilitating discussions on Service, Operations and Enforcement Management.
• Designing and implementing learning interventions for practitioners and leaders, such as:.Organising roundtables, seminars and lectures helmed by practice leaders and academics to raise awareness of current and emerging Service, Operations and Enforcement Management issues.
  Providing advisory and consultancy services to public sector agencies, and managing multi-disciplinary projects.
  

Job Requirements

• We are looking for someone who can value-add by bringing in inquisitive and analytical perspectives, and has a flair for communicating research in ways that facilitate the learning of the diverse Service, Operations and Enforcement Management community.
• Possesses strong analytical skills
• Possesses strong written and oral communication skills to put across research in a way that engages our stakeholders
• Is able to engage and manage stakeholders at various levels.
• Is able to work both independently and in a team.
• Is self-motivated, innovative, enterprising and adaptable
• Has an interest in Service, Operations and Enforcement Management
• 2 to 3 years of experience in customer insights /market research/ consulting will be a plus

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23921

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Salary: $13.45/hour

Working Days: Monday - Friday

Working Hours: 830am - 5pm

Location: Novena

Contract Period: Immediate till June 2024 (extendable based on performance and business needs)

* Remark: Pre-employment screening will take 2 weeks

Job Responsibilities:

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Job Requirements:

• Only Singaporean
• GCE A level and Diploma
• Good communication skills
• Candidate without tax/ customer service experience are welcome to join as training will be provided

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities:

• Conduct home visits and perform night call duties when scheduled.
• Prepare and write care plans for new patients.
• Conduct monthly checks and replenishment of medication/medical supply and record controlled drugs.
• Act as a case manager coordinating and implementing a plan of care for the client with advanced disease referred to the organization.
• Work in collaboration with members of a multi-disciplinary team in a setting which provides 24 hours medical care, pain & symptom management, and family support.
• Assess nutritional needs in the patient with advanced diseases including adjusting current medication as needed so as to achieve optimal symptom control.
• Implement and review care plans for the patients, working with members of a transdisciplinary team to achieve the highest level of coordinated care for the patient.
• Identify patients and families in need of financial assistance and/or counselling and refer to social workers department in our organisation.
• Check patients’ case files who are discharged before sending to related colleagues/department and after home visit by doctors and nurses, in the absence of a nurse supervisor.
• Prepare family caregivers for approaching death and to give caregivers bereavement and emotional support when necessary.
• Prepare training notes for presentation and planning of training and education for nurses.
• Participate in in-service education program, seminars, and training courses for updating of nursing skills and knowledge in hospice and palliative care as directed by nursing lead and Resident Physician.
• Assume professional responsibility and accountability for outcomes in nursing practice.
• Coordinate the respite care volunteer programme.

Requirements:

• Registered nurse with knowledge in Basic Palliative Care Nursing and Nursing skills.
• Strong base of knowledge to act as a specialist and general nurse and demonstrate the ability to integrate nursing theory to practice.
• Minimum 5 years of relevant experience.
• Experience with Palliative/Geriatric patients is useful.
• Clinical supervision skills.
• Conflict Management.
• Passion in hospice and palliative care. Willingness to deal with issues of death and dying.
• Mature and holistic outlook of a person’s well-being, including care of family/caregivers.
• Compassionate and empathetic with suffering.
• Able to work harmoniously and effectively in a multidisciplinary team setting
• An effective communicator toward patients, caregivers, fellow healthcare professionals.
• Bilingual (English and one other local language, Chinese dialects also useful).
• Able to use basic Office software, access healthcare online portals such as NEHR and AIC-IRMS.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23387

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Role: Shift based

Industry: Banking

Job Requirements:

• Interact with internal & external customers to answer customers queries.
• Using basic computer applications and tools.
• Experience in customer-facing roles (front or backend).

Job Role and Responsibilities:

• Responding to customer inquiries on general and transactional enquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services..
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Department purpose

The Technology Services department is responsible for providing world class support and services to our business all across the globe. The IT Service Management team is part of Technology Services, and operates all of the IT services and infrastructure for the firm.

Role context and purpose

The DMS Support Analyst is accountable for supporting and maintaining the following areas:

• On-going support, maintenance and administration of the iManage DMS service for 7000+ users in the firm, in particular the 3000+ fee earners. Provide them with the best service possible to allow them to service the firm’s clients.
• On-going support, maintenance and administration of the iManage Document Management System, RAVN search platform and enterprise scanning solution. It currently runs over 700 servers.
• On-going support, maintenance and administration of client-side iManage, running on 7000+ laptop/desktop devices, along with MS Office add-in and mobile client for iOS and iPadOS.
• Support for cloud/SaaS hosted instances of iManage, currently planned for deployment in China and Australia.
• Support for DSAR/eDiscovery requests that require access to the DMS
• Support of the RBRO toolset used for matter maintenance (import/export/transport)
• Including packaging, configuration, deployment, patching of software
• Providing technical expertise for projects where required.

The remit of this team is global and extends to all aspects of 3rd line support relating to the infrastructure and services, independent of location.

The role involves:

• Providing a single point of technical leadership on projects (including SIPs and SEs) for technical delivery, leading the technical decision making.
• Ensuring that services are effectively delivered, understood and supported so that they fulfil business needs.
• The role holder will be seen as a clear leader for all technical matters relating to their specialist areas
• The remit of this role is global and extends to all aspects of the product set, independent of location.
• Support the firm’s environmental goals and initiatives.
• Providing 3rd line support for the timely resolution of incidents and problems
• Executing regular maintenance and monitoring tasks
• End-to-end ownership of incidents, ensuring accurate and timely updates
• Accountable for the management and maintenance of systems and services, by ensuring they are fit for purpose and available at all required times.
• This includes maintaining and optimising applications and infrastructure; and
• Bringing new releases into production.
• Being recognised as subject matter experts in the technologies supported by the team
• Keeping within operational targets; for example ‘problem record’ targets; ‘age of incident’ targets; and ‘backup assurance’.
• Supporting the firm’s environmental goals and initiatives.

Role and responsibilities

Architecture & Technology Planning

• Understand the relevant technology standards and roadmaps

Application and Infrastructure Support

Works with the Team Leader to ensure effective, seamless support for end users to include:

• Support of applications and infrastructure;
• Ensure effective hand-offs between teams;
• Ensure effective, reliable and efficient end to end processes (internal and external) are in place;
• Embed continuous improvement and leading by example;
• Operate within Service and Operational Level Agreements and performance reporting; and
• Ensure customer satisfaction levels (for example, as reported in the Customer Satisfaction Survey) are maintained and reflect business requirements.
• Maintain appropriate documentation (including knowledge bases containing known issues /workarounds and support handbooks) for effective 3rd line support

Service Delivery

• Diagnose all incidents/problems escalated to 3rd line support and identify root cause and actions required to maintain or improve service levels
• Develop implementation plans for dealing with requests for change; evaluate risks to the integrity of the service inherent in proposed implementations; seek authority for those activities; and undertake review of effectiveness of change implementation.
• Define and deliver continuous improvement programmes, in conjunction with the Team Leader, so that, where applicable, systems deliver an improved performance to the business.
• Enhancements and improvements to services should be delivered by the appropriate governance authority; and
• Maintain a culture of continual improvement and problem solving.

Build and Implementation

• Provide specialist guidance information to the Support, Systems Testing and Quality Assurance functions
• Ensure that documentation and training materials are created and are suitable

Risk Management

• Refer to domain experts for guidance on specialised areas of risk, such as architecture and environment.
• Take part in audits and risk assessments as directed by the Global Application and Security Manager.
• Participate in disaster recovery rehearsals to prove their effectiveness.

Quality, Methods & Tools

• Strive for improvements to processes by suggesting changes in approach and use of industry best practices, typically using recognised models.
• Provide advice to management on ways of improving the effectiveness and efficiency of their control mechanisms.

Knowledge

• Technical expert within this discipline and excellent all-round technologist.
• Detailed practical knowledge of the operation and maintenance of IT infrastructure and services within a Microsoft technology environment.
• Expected to have a solid understanding of all technologies used by A&O and business working practices.

Experience

• Minimum 2/3 years IT experience with at least 1 years experience in a 3rd line role supporting a number of the technologies listed in this job description.
• Experience working within the professional services sector with an appreciation of the demands placed on support teams by the business.

Qualifications

• Ideally the candidate should have the following or equivalent:
• Minimum “A” level standard education or equivalent
• Recognised accreditation - preferred

Note that any offer of employment will be conditional on proof being supplied that the candidate is fully vaccinated against Covid-19 with a vaccine under Singapore’s National Vaccination Programme or WHO Emergency Use Listing and their respective post-vaccination duration, save where the candidate is medically ineligible for vaccination.

about the company

Our client is a leading manufacturer of electronic components, PCBs and power and control systems. They’re now looking for a Customer Service Executive to join their dynamic team in Singapore.

about the job

• Attain a high level of service to customers.
• Meet the monthly sales plan fulfillment as defined by management.
• Meet the department benchmark such as attaining high GP, optimal stock turns and minimize payment delay from customers.
• Generate quotation/RFQ/web quote.
• Process order entry/delivery notes / invoices/credit notes.
• Handle rescheduling requests in accordance to company guidelines.
• Handle customer complaints such as RMA, Delivery issues and claims.
• Handle all customer requested forms/agreements/contracts.
• Ensure smooth and successful fulfillment of samples, catalogs and all marketing material.
• Generate benchmark/complaint reports on a regular basis.
• Joint customer visits with the account owner as and when required.
• To be actively involved and contribute in department meetings including taking meeting minutes.
• To participate in stocktaking activities organized by the company.

job requirement

• Minimum with Diploma in Business Administration
• Minimum 2 years experience in Electronic Industry preferred.
• Possess good customer service skills
• Material planning or related experience will be an advantage.

This will be a 1 year contract role, subject to possible conversion to a permanent position, based on requirements and work performance.

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

• 4 to 5 years of experience as Application Support Analyst.
• Support and assist in regular server maintenance, system accesses, systems monitoring, backups and patching.
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily monitoring, system capacity review.
• Provide on-going maintenance support for production systems/applications and 24/7 stand by support required.
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA).
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification).
• Knowledge of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to othersystems.
• Knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Experience supporting Web / Mobile / Client based applications.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Service Crew

Working Days: 4 days (public holidays off)
Working Hours: Mon-Thu 9am - 330pm (30mins break)
Salary: $1,400
Locations: One North MRT, need to rotate, Only 5 mins walking distance between

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop service platform.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Singapore

Performance bonus

Job Description

• Maintain the accuracy of employee-related information in database.
• Support full spectrum of HR including recruitment, HR operations, manpower planning, leave recording.
• Work pass application/renewal etc.
• Provide administrative support to the company’s operations, such as pantry supplies, stationery, office equipment etc.
• Handle reception duties and attend to guests when needed.
• Other HR matters and administration tasks as assigned by the manager.

The Ideal Candidate

• Candidate must possess at least a Diploma in Business Administration or other relevant.
• At least 2-year related experience.
• Familiar with Singapore’s Employment Ordinance is preferable.
• Good communication and time management skills.
• Ability to multi-task and work under timeline.
• Familiar with MS Office application, Word, Excel.
• Able to converse and write in English and Mandarin
• Candidates who are able to start immediately or within short notice will be advantageous.

Duties
•Assist Project Department with admin support.

•Assist Sales Department with admin support, such as tender submission slides,binding tender document etc.

•Assist/Upkeep showroom setup

•Responsible for inventory of product finishes and swatches.

•Ensure proper documentation, maintains and update records accordingly.

•Any other ad-hoc duties as assigned.

•Other ad-hoc duties as assigned.

Client Account Service Executive

Working days: 5.5 days (9 am to 6pm , 9am to 1pm)
Location: Pandan Loop (Clementi)
Salary: S2,800 - $3,600

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings

Requirement:-

• Minimum Diploma / Degree / Professional Certificate with some related experiences preferably in FMCG/Retail industry

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Working Days: 4 days (public holidays off)
• Working Hours: Mon-Thu 9am - 330pm (30mins break)
• Salary: $1,400
• Locations: One North MRT, need to rotate, Only 5 mins walking distance between

1) Fusionopolis Way, Connexis
2) 73A Ayer Rajah Crescent, Timbre+

Responsibilities:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Receptionist

Job description

Global company, global business. Join the world’s best Coworking and Office provider, working directly for the Coworking Manager at Servcorp’s Marina Bay Financial Centre in Singapore.

Our extensive in-house training will provide you with the skills to succeed in your role along with ongoing support and mentorship.

The right candidate:

•Attitude: positive, enthusiastic, confident, approachable and a great smile

•Communication skills: active listener, friendly, respectful, responsive, confident

•Customer service focused: genuine interest to help others, subscription builder

•Professionalism: invested in the business, well presented, career oriented

•Leadership: leads by example, engages team members, makes business decisions, proactive

•Management skills: time management – works to deadlines, eye for detail, solves challenges

•Results oriented: motivated to achieve, want to win

•Culture fit: positive energy, sticks to the Servcorp system, adds value

We provide:

•Salary $2,200 - $2,500 per month plus bonuses

•Full training in the role provided

•Premium office environment, Level 39 Marina Bay Financial Centre, Tower 2, Singapore

•Work with a fun and dynamic team in Singapore and SE Asia

•Career progression

A winning smile and “can do” attitude! ☺

Great team, great offices. Apply now and join our dynamic all-lady team for this highly sought-after role!

DON’T DELAY – Apply now!! Email Sheena at [email protected]

www.servcorp.net

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

The position

By joining our team in Marketing, Midstream & Processing you will have the opportunity to:

• Ensure that the company's computer systems and IT infrastructure are running smoothly.
• Assist end-users with technical issues, troubleshoot problems and provide solutions.
• Install, configure and maintain all IT related systems and equipment.
• Advise end-users on Corporate IT & Information Security Policies and procedures.
• Manage IT inventory.
• Participate in improvement projects; designing solutions and procedures to improve operational efficiency.
• Coordinate and/or deliver IT software, systems and best practice related training.
• Procurement of IT related equipment & software.
• Liaise with vendors for support, warranty and service agreements.

You

Some qualities are essential for Equinor. You identify with our values, open, collaborative, courageous and caring, which guide our decisions and help us succeed and grow. You make safety your priority and contribute to our zero-harm culture. For this position, we are also looking for:

• A minimum of 3+ years working experience within a corporate ICT function.
• A polytechnic diploma or a bachelor's degree in information systems, information technology, analytics or a similar relevant subject.
• Proficiency in operating systems (Windows 10 & 11), hardware troubleshooting, software installation and configuration.
• A deep understanding of Office 365 applications and services, including Outlook, Word, Excel, PowerPoint, SharePoint, Teams, OneDrive and more.
• Familiarity with Microsoft Power Platform tools like Power Apps, Power Automate and Power BI for creating custom solutions and automations.
• Proven ability to efficiently diagnose and resolve hardware, software and network issues.
• Knowledge of PowerShell scripting, Python programming would be an advantage.
• Advanced skills in Excel macros & VBA.
• Strong interest in IT technology, Artificial Intelligence (AI), IT best practices and Automation.

To be considered for the position, please submit your application via this site -

https://careers.peopleclick.eu.com/careerscp/client_statoil/external/gateway.do?functionName=viewFromLink&jobPostId=49423&localeCode=en-us

Volunteer Management

• Develop and implement recruitment strategies to identify, build and sustain a healthy pool of competent Silver Generation Ambassadors (SGAs) and SGD volunteers
• Monitor the recruitment cycle of SGAs and SGD volunteers
• Monitor the centralised recruitment of volunteers (eg. SGA/volunteers referral, Facebook, QSM etc.) to ensure a healthy ratio of staff to volunteers to seniors in order to achieve SGO’s goals and objectives
• Update and maintain volunteer’s personal information and their volunteering activities to ensure an up-to-date database
• Introduce SGO volunteering program to public and private sectors to encourage volunteerism and also, as a CSR, with the aim of providing more avenues for volunteer recruitment
• Support various SGA rewards and recognition initiatives
• Co-ordinate and extend VM related courses for staff and SGAs

Professional Development

• Engage in continual learning for personal and professional growth and development
• Share good practices and support the training and development for SO staff and SGAs
• Establish regular communications with the SO VM champions on matters related to volunteer management and training

Coordination & Admin

• Consolidate feedback from SOs, SGAs and volunteers to identify and analyse needs in the community
• Manage and control SGAs ID tags assets
• Perform office administration functions

Network Development

• Implement strategies to create new volunteering opportunities through partnership with internal and external organisations.
• Implement loyalty programmes to recognise the good work of the volunteers.
• Implement formal/informal channels for volunteers to provide feedback on their participating volunteering program.

Job Requirements:

• Recognised degree in any discipline
• At least 2 years of working experience preferably with knowledge and familiarity with the healthcare or social sectors
• Analytical and organised, able to translate concepts into actionable goals
• Confident in working with external stakeholders
• Good in communication, both verbal and written
• Meticulous, team player, resourceful and able to multi-task in a fast-paced environment

Dome Bakery is an artisanal bakery specialising in brownies conveniently located at Chinatown (4min walk from Chinatown & Maxwell MRT stations).

We’re growing our team and looking for a committed individual who is able to work independently, hardworking and enjoys friendly conversations with people! We love to have you in our team if you have a passion for baking & a heart to serve!

Job Responsibilities:

• Order taking and serving customers, maintain good customer service at all times

• Prepare and produce bakes, follow standard operation procedures/ recipes given to ensure quality and consistency in the final products

• Fulfill and pack orders in a timely and accurate manner

• Stock-take of ingredients inventory and maintain sufficient inventory levels

• Assist in R&D of seasonal bakes

• Prepare and serve coffee/ tea

• Maintain cleanliness of the Front of House and Back of House at all times

• Other ad hoc duties assigned

An ideal candidate should be:

• Highly responsible, pro-active and demonstrates a great attention to detail

• Able to multi-task and work with a sense of urgency in a fast paced and dynamic environment

• Able to work independently with minimal supervision

• Able to deliver good customer service

• Min. 1 year of relevant F&B work experience

• Any prior experiences working as a barista is a plus (if not, training will be provided)

• Able to understand and speak fluent English

We strive to create a working environment where you will enjoy working at and look forward to welcome you in our team! :)

* 5-day work week

* Completion bonus will be given (terms & conditions apply)

Duties and Responsibilities
● Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
● Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
● Handle escalated feedback and provide appropriate solutions in a timely manner
● Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
● Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
● Establish individual and team goals and review team performance for continuous development
● Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
● Conduct performance appraisals and provide constructive feedback to direct reports
● Compile and analyse data for management reporting

Requirements
● Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
● Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
● Highly customer service-oriented, meticulous, and resourceful
● Strong analytical and problem-solving skills with the ability to work independently
● Strong leadership and adaptable to changes in a highly dynamic work environment

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Hours: Mon to Thur (8.30am to 5.45pm) and Fri (8.30am to 5.15pm)

Salary: S$3500 - S$4500

Location: Nanyang Link

Duration: 1 year contract

Responsibilites:

• Run infrastructure/ broadcast system operations.
• Ensuring that all programme and department operations run seamlessly.
• Managing the implementation of infrastructure changes and maintenance routines as agreed upon.
• Contributing to the design and implementation of infrastructure replacement plans.
• Assist various programmes in the school to streamline, digitize, and automate work processes for a best possible infrastructure to support the teaching needs of students and faculty.
• Maintain service level agreements and service improvements, and other areas.
• Maintain service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.
• Maintain client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.

Requirements:

• Diploma in media or equivalent certification in a related domain.
• Minimum 3 years of relevant and related working experience in media, broadcast and AV field.
• Familiarity with the design and infrastructure of media, broadcast, AV equipment and technology.
• Proficient in problem diagnostics and resolution, with the ability to work autonomously.
• Administering, deploying, configuring, and installing software/hardware, and development projects.
• In-depth knowledge of Mac and Windows operating systems.
• Good oral and writen communication skills.
• Works collaboratively with peers and technical team at various levels in the organization.
• Ability to communicate technical information to a non-technical audience in a clear and coherent manner.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Only Singaporean may apply
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin