Total 6,672 Customer Service job vacancies in raffles place central singapore

Massage Therapist

Working days & hours:

Full time - 6 days // Part time - min 3 days (1 day will be Sat/Sun)
Salary: $4,000 +- (commission based - 63% per job)
Location: Based on appointment (Company arrange minibus to pick up from East side)

Job Scope:

• Provide house-call massage services

Requirements:

• Minimum 1 year experience
• Possess massage certificate

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Assistant Service Engineer

Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
Working Hours: 8.15am - 5.45pm
Working Days: 5 Days [Monday - Friday]
Salary: $2500 - $3500

Responsibilities:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in manufacturing
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirement:

• Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits）
• Years of hand on troubleshooting experience
• Customer support experience
• Local driving licence is a plus

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Looking to level up your career in the fitness and hospitality space? Level is a boutique fitness brand est. in 2014. Now present in Singapore and Jakarta, we are looking for passionate and highly motivated individuals to join our Front of House team.

We’re looking for people who are intuitive, proactive, organised, and responsible. If you are looking to work and learn from the best in its field and grow your professional portfolio specializing in Housekeeping and Logistics Operations, this is the perfect role for you.

Send us your CV to [email protected] to apply for this role!

Responsibilities

* Greet and welcome clients

* Provide the best client experience and service we can be proud of

* Attend to enquiries via email and Instagram DMs by responding to requests promptly, efficiently and courteously

* Assist coaches in the administration of classes or sessions

* Operational housekeeping duties

* Understand and upsell our services to the right clients

* Own and be responsible for our Housekeeping and Logistics Operations department, working with various stakeholders to continuously improve our service excellence

* Act as point of contact and maintain good working relationships with key vendors

* Work closely with the management team to identify and address problems to ensure studio and its facilities are in good working conditions, through proper inventory and asset maintenance.

Requirements

* Basic qualifications of N-level, O-level, Diploma or at least 1 year experience

* Strong problem-solving skills, ability to thrive under pressure and make fast decisive decisions

* Excellent written and spoken communication skills in English

* Additional proficiency in another language is a plus

* Proficient in Microsoft Office

* Familiar with the usage of Canva and/or other video editing software (e.g. Inshot)

* Ability to work shifts inclusive of 1 weekend and public holidays

* Fun and outgoing personality with a demonstrated ability to work well both individually and in a team

Benefits

* Competitive salary, subject to qualifications and work performance evaluations

* 14 days annual leave allowance after probation

* Full time employee benefits

* Free gym membership and access to some of the best service providers in the region

* Work with an international team with growth opportunities

* Professional mentorship, on-the-job training, and workshops

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

Please WA Jian Wei @ http://wa.me/6587389860 Shortlisted candidates will be notified

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Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Our reputable client in Singapore is looking for a highly motivated Customer Service Officer (Call Center) to join their team in Singapore.

Responsibilities:

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases

• Logged all calls reported into the case management system

• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system

Requirement

- Minimum 1 year of call center experience

- having good communication skills (speaking and writing)

- ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

- interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

- Willing to take on Customer Administration functions as well as CSO Frontline role (handling calls & emails).

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

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Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Responsibilities:
Monitor servers, systems, and networks in a 24/7/365 uptime environment.
Manage all monitoring, alerts, and escalated calls, addressing help desk tickets to meet service level objectives.
Adhere to established Standard Operating Procedures (SOP) for responding to system alerts and performing routine tasks with consistent accuracy.
Perform tasks such as Data Centre walkthrough, checking job status, updating tickets, and escorting vendors for hardware replacement according to SOP.
Demonstrate initiative by providing feedback on existing processes and procedures, contributing ideas for continuous improvements.
Utilize experience with the system to review documentation regularly.


Requirements:
ITIL Foundation V4 is preferred.
Proficiency in monitoring tools, service desk systems essential.
ITSM and ITOM certification is a plus.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

WhatsApp Jian Wei @: http://wa.me/6587389860

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Key Responsibilities:

• Respond and resolve tickets in a timely manner
• Provide hardware and software support/troubleshooting
• Maintain, analyse, and troubleshoot software and computer peripherals
• Set up and configure all hardware included desktop / Laptop / Scanner / Printers / Multi-function devices / Smartphones
• Ensure all tickets requiring follow-up work and/or calls are resolved
• Provide technical support to end users
• Test, image, and clean desktops, laptops, and other related hardware
• Assist in third level IT Infrastructure support
• Handle vendor management as required

Qualification:

• Min Diploma in IT
• 2-3 years of IT related experience

Key competencies and personal attributes (knowledge and soft skill requirements):

• Basic knowledge of Active Directory, Group Policy, and Windows ACL's
• Good working knowledge of Microsoft Office Suite
• Good working knowledge of standard smartphones platform
• Knowledge of network communications fundamentals.
• Troubleshooting and analysis skills for general network and application level issues.
• Ability to interact with staff at all levels and to work under minimal supervision.
• Excellent, organizational, interpersonal, and communication skills.
• Ability to multitask and work in a team setting
• Understanding of a wide variety of desktop applications
• Experience working within enterprise ticket systems
• MCP and similar certifications desired

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.

EA Reg No:R1659429 (Chin Mei Ling)

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL ASIA PACIFIC PTE LTD and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com/. You acknowledge that you have read, understood, and agree with the Privacy Policy

Sales Admin Support
Working days: 5 days
Working hours: 8am-5.30pm (Mon-Thu), 8am-5pm (Fri)
Salary: $2000 - $2300 (If good exp can try higher)
Location: Kaki Bukit

Responsibilities:

• Providing administrative and documentation support to the sales team
• Read and understand orders – to ensure it can be fulfilled smoothly.
• To ensure orders are placed correctly and timely.
• Keep track the delivery status of orders regularly to avoid late penalty.
• Respond effectively and efficiently to customer’s inquiries.
• Follow up with factory about the delivery schedule, technical clarification and documentation
• Maintain & update filing and database system regularly – QTN / Sales
• Support day-to-day operations – Prepare Proforma Invoice, follow up deposit/advance payment, shipping instruction and shipping documents.
• Prepare and apply of Certificate of Origin
• Any other ad-hoc duties as required.

Requirements:

• Relevant working experience.

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Sales Support Engineer (Indoor)
Working days: 5 days
Working hours: 8am-5.30pm (Mon-Thu), 8am-5pm (Fri)
Salary: $2200 - $3000
Location: Kaki Bukit

Responsibilities:

• Provide support to Sales Managers
• Response to customer’s enquiries, preparation of quotation and tenders for submission
• Provide co-ordination duties, support customers and coordinate with factory for technical matters
• On job training will be provided to understand how to select a control valve
• Other ad hoc duties as assigned by management.

Requirements:

• Proficient in Microsoft office
• Diploma in Engineering (Preferably Mechanical/Mechatronic)

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Job Responsibilities :-

• Perform phlebotomy procedures using proper, sterile, and safe techniques both on-site in clinic and off-site as part of mobile health screening team or off-site service provision team.
• Perform health care assistant duties and procedures such as appointment management, registration, billing and collection of payment for services, documentation, collation of laboratory reports, and arrangement of follow-up appointments for patients.
• Perform basic assessment for patient.
• Rendering assistance during nebulizer use, performing first-aid and triage of patients
• Explain and introduce health screening packages and blood tests to patients and offering appropriate advice to each individual.
• Assist doctors during consultation including chaperoning and during conduct of procedures.
• Accurate data entry into computerized systems
• Prepare submissions for corporate and government claims.
• Daily e-submission of Managed Care claims for different insurance schemes
• Assist in inventory keeping, prompt for low stock medications and supplies.
• Perform data entry and closure of daily settlement.
• Maintenance of the physical facility of the clinic
• Any other duties as may be assigned by Immediate Supervisor and/or the Management.

Qualification & Experience:-

• Must possess certification as a phlebotomist
• Able to work in fast paced environment
• Team Player
• Good communication skill

About the role:

Perform L1 Helpdesk Support work consisting of the following scope of work:

• Monitor/reply email/phone, log tickets and manage L1 helpdesk.
• Perform L1 investigation for problem report and provide resolution.
• Route to L2 or other parties for issues that cannot be resolved by L1.
• Coordinate with L2 and other teams for resolution.
• Prepare and generate reports required for helpdesk reporting (eg. user login, number of tickets log, CVEs, alerts, SR etc).
• Monitor system (batch jobs, server utilization, system alerts etc).
• Support system patches by doing sanity testing after patches.

Your background:

• Strong written and verbal communication skills for email and phone support.
• Experience with ticketing systems for efficient handling of support requests.
• Ability to diagnose and resolve Level 1 technical issues promptly.:
• Skill in escalating complex issues to Level 2 support and collaborating with other teams.
• Proficiency in generating and analyzing helpdesk-related reports.
• Knowledge of system monitoring tools to identify and address potential issues.
• Experience supporting system patching processes and conducting sanity testing.
• Strong customer service orientation and ability to provide user support effectively.
• Ability to adapt to changing priorities and prioritize tasks efficiently.
• Proficiency in documenting support processes and resolutions accurately.

Additional Desired Skills:

• Knowledge of ITIL framework, specific software/systems, or cybersecurity principles.

EA License Number : 11C4879

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• Computer literacy eg: proficient in MS Word & Excel et

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Customer Service Officer (Airfreight)

Basic Salary: $2300-$2800
Working hours: 5.5 days work, Mon – Fri 9am-6pm & Sat: 9am – 1pm
Address: Changi Airfreight Centre

Job Description:

• Handle full set Export/Import documentation.
• Handle enquirers from customers, via telephone or email for transportation by air and sea, and provide quotation.
• Customs permit declaration.
• Liaise with customers for delivery arrangement.
• Handle the key account customers according to SOP's and escalate special cases to Department Manager in a timely manner.
• Provide report and statistic to key account customers on a daily/monthly basis.

Job Requirements:

• 1-2 year experience in Airfreight industry with customs permit declaration is preferred.
• With INCOTERMS knowledge is an advantage.
• Possess relevant background is an advantage.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities

• Provide technical support to customers and assistance for vision-related issues before and after service.
• Evaluate and qualify new products for technical compatibility and customer satisfaction.

Requirements

• Strong understanding of cameras, lenses, and optics.
• Experience with machine vision applications; AOI experience is a plus.
• Willingness to travel on short notice.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Project deployment in Telecommunication Data Centre landscapes at various locations
• Executing installation, commissioning, and testing of transmission/DWDM systems
• Managing and resolving issues with telco equipment, including RMA processes
• Conducting software and firmware updates on systems

Requirements

• Fiber Optics Transmission Systems and Data Networking
• Test equipment and Systems Integration
• Experience with Visio, Linux Red Hat
• Familiarity with Ciena 6500 equipment is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities:

• Analyze, investigate and manage daily application issues/incidents
• Perform application deployment, support post deployment and post maintenance verification activities.
• Administration of application configuration, user account, and support audits activity related to this.
• Perform query jobs, generate data statistics and reports
• Perform system/issue monitoring & tracking of resolution through incident management system
• Work with cross functional teams (application development, infrastructure team) for incident investigation and follow up.
• Perform project documentation and document base-lining.

Requirements:

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• Experienced in IT Operation, application support and end user management, with 2 to 3 years of team managing experiences.
• Experience in Structured query language (SQL).
• Excellent analytical and problem-solving skills
• Good written & spoken communication skills and interpersonal skills
• Team player and work independently without supervision
• Involvement in night support activity (based on duty roster) is required

To apply, please visit www.gmprecruit.com and search for Job Reference: 22154

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Location : Orchard

Industry : Retail

Time : 9:30am -6:30pm & 12:50-9:50pm

Benefits : Basic Salary + AWS + Variable bonuses

Basically, your duties as Customer Service Executive are as follows:

a. Organize the customer service operation with customers’ satisfaction being priority; to maintain satisfactory relationship with customers and staff

b. Maintain Customer Service standards and procedures.

c. Provide customer services’ support to the department store, such as Goods and Service Tax Refund, Smart-Card applications, Public Announcement, Lost and Found cases/ reports, etc.

d. Ensure that the customers’ problems are attended to promptly and efficiently.

e. Attend to customers’ enquiries and follow-through with the necessary actions; handle customers’ feedback/ complaints effectively and efficiently.

f. Compile customer feedback and suggestions so as to improve and develop Service Standards.

g. Any other job-related duties assigned by the Company or your superior.

h. Experienced ex-cabin crews or those from hotel industry are welcome to apply

Responsibilities

• Process accounts payable and accounts receivable transactions accurately and in a timely manner.
• Reconcile bank statements, credit card statements, and other financial records.
• Assist with month-end and year-end close procedures.
• Prepare journal entries and maintain general ledger accounts.
• Assist in the preparation of financial statements and reports.
• Assist with budgeting and forecasting activities.
• Support internal and external audits by providing necessary documentation and explanations.
• Maintain accurate and organized financial records and documents.
• Assist in implementing and maintaining accounting policies and procedures.
• Perform ad hoc financial analysis and reporting as required.

Requirements

• Diploma in the related field.
• Previous experience in accounting or finance roles preferred.
• Fluent in both Chinese and English.
• Basic understanding of accounting principles and concepts.
• Excellent attention to detail and accuracy in data entry.
• Ability to work independently and as part of a team in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to prioritize tasks and meet deadlines effectively.

Job Description

• Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned
• Knowledge of ITSM or ITIL will be an added advantage

Job Requirements

• Good knowledge of Windows OS, AD, Office 365
• 2-3 years of relevant working experience, preferably from SI environment
• Strong problem solving skills and positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry level candidates are welcomed to apply

Our client is a pioneering hospital in Singapore that has expanded beyond elderly care to provide holistic services for a diverse community. As an Institution of a Public Character, they prioritize comprehensive care for inpatients and outpatients, emphasizing physical, emotional, and psychosocial well-being regardless of race, language, or religion. Renowned for their innovative community care initiatives, including programs like PAC and IMOVE, the hospital is committed to advancing healthcare through groundbreaking innovations.

Responsibilities

Specific

• Manage and coordinate referrals for Advance Care Planning (ACP) discussions from various healthcare settings, including inpatient, outpatient, and community environments.
• Facilitate ACP discussions with patients, families, and nominated spokespersons to ensure informed decision-making.
• Accurately document ACP discussions using appropriate platforms and protocols.
• Serve as a liaison between patients, families, and the healthcare team to facilitate ACP processes and ensure follow-up.
• Refer patients to community services related to ACP matters to enhance comprehensive care.

General

• Collaborate with the ACP Coordinator to support ACP referrals, enrolment, and data management.
• Conduct educational talks and workshops for healthcare professionals to promote awareness and advocate for Advance Care Planning.
• Participate in public awareness events, both within the institution and in collaboration with external partners, to raise community awareness about Advance Care Planning.
• Assist in conducting audits, research, surveys, or quality improvement projects focused on Advance Care Planning.
• Prepare reports and statistical data as required to monitor and evaluate ACP initiatives.

Requirements

• Possess a professional qualification in Nursing, Social Work, Allied Health, or a related clinical discipline.
• Minimum of 3 years of experience as an Allied Health Professional, preferably in a hospital setting.
• Certification in Advance Care Planning Facilitation (General and Preferred Plan of Care) is highly desirable, along with proven experience in conducting ACP discussions.

*Kindly note that this is contractual role till March 2025

To find out more about this opportunity, please contact [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 11C3793 | Tan Ying Ling (Chen Ying Ling) | Registration No: R1113193

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.That’s where you come in.

As a Senior Service Designer - Player Support professional, you’ll be a key player in our Service Transformation team, tackling complex challenges to deliver a seamless player experience. You’ll design solutions that enable Riot’s Player Support to consistently exceed player expectations across all touchpoints with our player-support product, UX, policies, and operations. The Service Transformation team is on a mission to uncover transformative insights and opportunities to champion unforgettable service experiences that leave players deeply satisfied. We are the incubators of service design and experience for Riot’s strategic priorities. In this global role, you will:

• Collaborate closely with the Head of Service Transformation, Player Support (PS) leadership, and cross-functional teams across regions to identify and prioritize service design and improvement opportunities.
• Lead the design and implementation of service blueprints that map the entire player support journey, ensuring a seamless and positive experience across all touchpoints.
• Manage a project portfolio focused on service design and improvement initiatives, leveraging data insights to guide the process from concept to execution.
• Advocate for and integrate player/community feedback and experience metrics into service design decisions, ensuring continuous improvement in client/service usability, satisfaction, and loyalty.
• Partner with data analysts to translate CSat / SaSI markers into actionable insights for operational improvements.
• Proactively identify potential issues and events that could impact the player experience, working with teams to develop preventative measures and refine policies and processes.
• Design and implement impactful player support policies.
• Collaborate with PS leadership and cross-functional teams to develop and execute end-to-end service design strategies across all games and markets.
• Inform, consult, and contribute to the development and execution of player retention strategies.
• Confidently present your work, proposals, and research findings to senior stakeholders, effectively communicating your ideas and recommendations.

Required Qualifications:

• 8+ years of experience in a fast-paced, project-based environment with a proven track record of service design and service experience delivery.
• 5+ years of direct experience within customer service operations, customer experience design, or UX design.
• Demonstrated experience in owning and leading CX, UX & service improvement projects through the entire lifecycle.
• Proficiency in a variety of management tools, including Google Suite (or MS Office), Miro and/or Jira, Scrum, and Kanban methodologies.
• A passion for ensuring exceptional player experiences and a strong desire to deliver results.
• Excellent written, verbal, and visual communication skills with the ability to negotiate and resolve conflicts effectively.
• A highly proactive and results-oriented individual with a strong sense of ownership and the ability to work with minimal supervision.
• A proven ability to lead and influence teams to deliver high-quality work.
• Exceptional time management, resource management, prioritization, and problem-solving skills.
• The ability to effectively analyze data to understand operational performance.
• Willingness and capacity to travel up to 20%.
• A strong technical curiosity and a commitment to continuous learning in technology, tools, and methodologies.
• A Bachelor’s degree (BA/BS) or equivalent practical experience.

Desired Qualifications:

• Experience designing and improving work systems for both individual and multiple teams.
• Previous experience working within a Customer Service Operations environment.
• A history of success in a product support or customer support management role.
• Knowledge of Zendesk or equivalent CRM systems, including configuration and limitations.

Job Responsibilities:

• Assist in the performance of clinical and laboratory procedures.
• Provide receptionist duties at front counter
• Prepare and dispense medications
• Ensure accuracy of clinical data entry into computer system
• Prepare submission for corporate claims
• Handle all transactions include payments and ensure proper documentation
• Perform basic assessment for patient
• Prompt for low stock medications and supplies
• Arrange/Booking appointment for patients for follow-up treatment and vaccination
• Assist doctors with chaperoning and conduct minor procedures, swab procedure
• Daily e-submission of Managed Care claims for different insurance schemes
• Maintenance of the physical facility of the clinic
• Perform data entry and closure of daily settlement
• Maintain filing system, coordinate appointments and other admin duties
• Rendering assistance during nebulizer use, perform First-aid and triage patients.
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:

• Min GCE “N”/”O” level and above
• Able to work in fast paced environment
• Those without related experience are welcome to apply
• Team Player and Good communication skill
• Those with more experiences may consider for Senior Position

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD MEDICAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Job Responsibilities :-

• Managing front desk, including answering phone calls, Whatsapp messages, emails
• Handling patients’ inquiries and providing general information about the clinic’s services.
• Schedule patients appointments and maintaining appointment calendars
• Informing patients about completed health screening medical reports,reminding/ recalling patients for appointments/ reviews
• Adhering to privacy and confidentiality regulations when handling patient information.
• Prepare completed laborato
• Back end support duties, assist in clerical and data entry.
• Prepare submission for corporate claims and insurance claims.
• Maintenance of the physical facility of the clinic
• Ad-hoc duties as and when assigned

Qualification & Experience:-

• Min GCE “N”/”O” level and above
• Able to work in fast paced environment
• Competent in using computer, Microsoft word, Excel and emails.
• Front line customer experience
• Good communication skill
• Able to work 5.5 days include Saturday half day.

New Shan Travel is looking for an individual to fill in the position of Officer/ Executive, Leisure & Travel. You will work in a close-knit team with like-minded individuals and be reporting directly to the General Manager, Leisure & Travel.

In New Shan, we believe employees are the contributors in a long-running organization therefore we value each and every employee. Also, we cultivate and encourage a fun and lively environment for staff to be energetic and productive.

If you love interacting with people and have excellent communication skills, you might be the one we are looking for!

Summary of Responsibilities

• Handle travel enquiries from phone calls, email, social media etc.
• Attend to walk-in customers.
• Issue travel documents, follow up with post-sales servicing etc.
• Tour leading opportunity.
• Participate in road-shows & travel fairs occasionally.
• Any other job as may be assigned.

Job Requirements:

• Min GCE O level.
• Bilingual.
• Friendly disposition, sales and service-oriented.
• Computer literate.
• Meticulous and proactive.
• Relevant working experience in the travel industry will be an advantage.
• Able to work 5.5 days work week (Alternate Saturday)

Interested candidates are invited to apply online with a comprehensive resume or forward your resume to [email protected]

As this is a sales role, commissions will depend on performance.

We regret that only shortlisted applicants will be notified.

As a sales marketing manager, he/she will be responsible for developing and executing strategic sales plans that effectively promote the company’s products/ services to the right target audience. In this role, he/she will manage and oversee a team of sales executives, guide their activities, and direct their efforts to achieve a common goal. He/She will also be required to conduct market research, gather and analyze data to identify new sales opportunities, and create effective campaigns that increase revenue.

Specific Responsibilities

1. Responsible for leading the sales and marketing team, developing sales strategies, managing key accounts and partnerships, and driving revenue growth.

2. Works closely with the product development team to define market requirements and develop successful go-to-market plans for new products. This role requires a deep understanding of product development, market research, and effective communication to drive product adoption and revenue growth.

3. Responsible for creating and managing all communication strategies, including internal and external communications, public relations, and social media management. This role requires exceptional written and verbal communication skills and the ability to develop content that aligns with the company’s vision and brand.

4. Responsible for developing and executing channel marketing strategies to drive revenue and increase brand awareness through distribution channels.

5. Develop and implement analytics strategies to track and measure sales performance, marketing effectiveness, and customer engagement.

6. Ensures the seamless execution of sales processes and procedures, including pipeline management, forecasting, and reporting.

7. Conducts market research to gather insights on the competitive landscape, market trends, and customer needs, helping the company stay ahead of the curve and proactively develop innovative solutions.

Technical Skills and Competencies

1. Sales Forecasting Skills

2. Market Research Skils

3. Product Knowledge Skills

4. Communication and Interpersonal Skills

5. Presentation Skills

6. Negotiation Skills

7. Sales Management Skills