Total 6,306 Customer Service job vacancies in sg ensign kallang place l8 left wing

Associate Director - Marine, Asia

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Within the Regional Marine team, work to support the Head of Cargo & Logistics to support delivery of Cargo & Logistics strategy and growth across Asia
• Take ownership of the servicing and retention of an agreed number of key Cargo & Logistics accounts in the region
• Work with Aon retail teams to review, innovate and advise on the broking strategy for key clients, always seeking to bring the best of Aon to the client
• Proactively manage and coordinate responses to quotations and tenders from the region, supporting placement where required.
• Build and foster rapport with colleagues across Aon, our insurers and reinsurers to develop leads and opportunities in an Aon United manner
• Be part of the regional technical centre of excellence for Cargo & Logistics, training colleagues, supporting client engagement, reviewing insurance structure and identifying cross-selling opportunities
• Support major Cargo & Logistics claims advocacy across the region where required
• Drive uniformed discipline around Cargo & Logistics pipelining and process
• Ensure compliance with regulatory requirements and operational procedures/processes

Skills and experience that will lead to success

• Good experience in applying technical Cargo and/or Logistics expertise to insurance placement and/or client servicing
• Relevant qualifications in maritime, legal and/or insurance are desirable
• Proven track-record within the Cargo and/or Logistics Liabilities marine insurance market, ideally within Asia
• Experience handling international, corporate or large complex commercial clients, ideally within Asia
• Ability to forge strong relationships with country and specialty colleagues as well as clients and insurers, including a willingness to travel and engage with stakeholders across the region
• Commitment to delivering exceptional client value through service, expertise and innovation
• Ability to problem solve and think objectively on complex matters
• Strong communicator, negotiator and advocator

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

As a Sales Support Intern, you will have the opportunity to gain practical experience and contribute to the sales team by providing support in various sales-related activities. You will work closely with the sales team members and learn about the sales process and customer relationship management. Your responsibilities will include:

• Customer inquiries and assistance: Assisting in handling customer inquiries and requests through various communication channels, such as phone, email, or live chat. Providing timely and accurate responses to customer queries and ensuring high levels of customer satisfaction.
• Order processing and management: Assisting in processing sales orders, verifying order details, and coordinating with internal departments to ensure smooth order fulfilment. Resolving any order-related issues or discrepancies.
• Sales documentation and reporting: Assisting in maintaining sales records, preparing sales reports, and generating sales-related documents, such as quotes, proposals, and contracts. Ensuring accurate and updated information is recorded in the sales database or CRM system.
• Sales support coordination: Collaborating with the sales team to coordinate sales activities, schedule appointments, and meetings. Assisting in organizing sales presentations, preparing sales materials, and providing administrative support to the sales team members.
• Market research and analysis: Conducting research on industry trends, market conditions, and competitor activities. Assisting in gathering market intelligence and competitor analysis to contribute to sales strategies and identify potential business opportunities.
• Product knowledge development: Acquiring knowledge about the company's products or services and understanding their features, benefits, and competitive advantages. Assisting in creating product documentation and sales collateral to support the sales team's efforts.
• CRM and data management: Assisting in managing customer data in the CRM system, updating customer profiles, and ensuring data accuracy and completeness. Assisting in analyzing sales data and preparing reports for sales performance evaluation.
• Process improvement initiatives: Identifying opportunities for streamlining sales support processes and suggesting improvements. Assisting in implementing process enhancements to optimize efficiency and productivity.

Requirements:

• Currently pursuing a degree in business, marketing, or a related field.
• Strong communication and interpersonal skills.
• Detail-oriented with good organizational and time management abilities.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic knowledge of CRM systems is a plus.
• Analytical mindset with the ability to gather and analyze data.
• Proactive and eager to learn with a willingness to take on new challenges.
• Ability to work collaboratively in a team environment.
• Adaptability and flexibility to work in a dynamic and fast-paced sales environment.

Key Responsibilities:

Merchant Success:

• Build trusted relationships with our Business Development Executives.
• Actively monitor the implementation of our solution in our merchants’ business.
• Contribute ideas and insights to improve merchant engagement and growth.
• Be the voice of our merchants by providing valuable feedback received on our products and services.
• Take ownership and pride in driving merchant success at scale, by identifying common trends and needs of our merchants.

Data Analysis:

• Collect and analyse operational data to identify trends and areas for improvement.
• Prepare reports and presentations summarizing key performance indicators.
• Assist in making data-driven recommendations for process enhancements.

Process Optimization:

• Participate in the development and implementation of streamlined processes.
• Identify and propose solutions to operational challenges.
  Contribute to continuous improvement initiatives.

Cross-functional Collaboration:

• Collaborate with various departments to ensure smooth communication and coordination.
• Support project teams in the implementation of new processes or initiatives.
• Foster a positive and collaborative working environment.

Documentation:

• Maintain accurate records of operational activities.
• Document and update standard operating procedures (SOPs).
• Ensure compliance with company policies and procedures.

Qualifications:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proactive attitude and eagerness to learn.
• Ability to work collaboratively in a team environment.
• Proficiency in Microsoft Office Suite.

• Location : Central
• Working Hours : 9am to 6pm
• Salary Range : Up to S$5,000 Per month

Responsibilities:

• Design cloud system based on client’s requirement by utilizing cloud services and tools such as AWS, Microsoft Azure or Google Cloud.
• Work on cloud platform setup, implementation and administration.
• Integrate or deploy third party projects into system.
• Administrate, configure and troubleshoot applications in Linux or Windows environment.

Requirements:

• Good Diploma/Degree in IT or related fields.
• Minimum 2 years’ experience designing and configuring any Linux distribution and/or Window servers.
• Experience with system customization and development.
• Experience setting up cloud platform such as AWS, Azure, GCP etc.
• Ability to communicate value, progress of projects to required stakeholders.
• Experience in one of server-side scripting languages such as Python.
• Experience in DevOps, CI/CD techniques such as GIT, Jenkins, Bamboo, SonarQube is a plus.
• Experience in infrastructure automation tool such as Ansible, Terraform is a plus.
• Experience in containerization such as Docker and Kubernetes orchestration is a plus.
• AWS certified solution architect or Azure solution architect
• GCP certified engineer is a plus.

Job ID: QV7Y6WR6

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Job Description (Job advert content)

Customer Success Managers (CSMs) connect our clients to LSEG/Refinitiv’s enterprise solutions. The CSM plays a vital role in ensuring that our customer’s fully leverage the value of LSEG/Refinitiv by discovering and implementing workflow solutions while continuously providing guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, data science and deep functional expertise, the CSM is responsible for successful adoption and expansion of enterprise content, platforms, and technologies within his/her assigned accounts. Equal parts trusted advisor and roadmap architect, the CSM collaboratively designs and implements engagements with key business decision makers, assists in reducing competitive risk, and identifies opportunities in his/her accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth.

Role:

• Clearly define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.
• Demonstrate and educate new customers on how to use our enterprise platforms, content, and technologies in a manner that is tailored to their specific use-case.
• Ensure customers derive maximum value from their investment in Refinitiv services and solutions, utilize all licenses and collaborate with other Refinitiv stakeholder teams to ensure retention and growth.
• Drive content usage growth and retention through regular engagement with your clients, discussing product/content roadmaps and improvements
• Collaborate with client application owners to ensure they are getting the most from our data. Document and share insight around their usage versus contract.
• Monitor and evaluate usage data, account health and growth opportunities to build measurable insights
• Build, maintain and foster positive relationships with key decision makers and users within each account to influence adoption; Build strong ties with users to facilitate smooth customer experience from subscribed data solutions
• Prompt business development partners (Solution sales, proposition sales, solution consultant) when new business opportunities (upsell or cross-sell) are generated through adoption engagements
• Support your assigned Accounts on their strategic content and service issues
• Provide Post-Sales Implementation support

Ideal Candidate will have:

• Strong multi asset content expertise across our pricing and reference data, delivered by Datascope and Tick History.
• Expertise in regulatory data delivered by Datascope and Tick History.
• Minimum 5 years client facing expertise in our Pricing and Reference content delivery, including Rest API.
• Knowledge and Interest in Data feeds and Enterprise solutions products
• Knowledge of Banking technology infrastructure, trading solutions, APIs, Cloud services, Financial Market data
• Customer-Centric mentality
• Ability to map a customer’s business process to product capability
• Knowledge of our competitors’ products and service
• Strong ability to collaborate with internal operational and account management teams
• Engagement skills with an ability to establish trusted advisor relationships with business decision makers
• Excellent communication skills. Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
• Able to perform effectively under pressure

We are representing our client (A Software Engineering Firm) to look for IT Support Engineer to complement their existing team. The IT engineer is responsible for day to day operation of Premise Exchange and O365 services. Ensuring high-availability and uninterrupted 24/7 messaging services for the company. He will reports to the Messaging and Mobility Manager.

Responsibilities

• Day-to-day Microsoft on-prem Exchange, Exchange Online, Intune, Boardpaper (Sharepoint) and SMTP email operational support to internal customers covering all Servers, Backup and Mail Relays
• Daily monitoring and acting on alerts.
• Provide support to BoardPaper and BOD
• Provide second level end user support/managing ticket queue.
• Support regular upgrade and security patching of the servers, appliance, equipment and application
• Prepare monthly report and statistics.
• Conduct regular upgrade and security patching of the servers, appliance and equipment
• Support Projects such as Migration and Intune Deployment.

Requirements

• Degree in Computer Science, Information Technology Management, Computer Engineering or equivalent qualifications.
• Good working knowledge of Exchange 2016 and O365
• Good working knowledge of MDM Intune.
• Experience with working directly with vendors on new features and roadmaps.
• Ability to identify / prioritize tasks and work independently without micromanagement.
• Excellent written and interpersonal communication and documentation skills.

Roles and Responsibilities

1. Drives internal and 3rd party service provider/ vendor review meetings covering issues, performance, service improvements, quality and processes

2. Assist as Subject Matter Expert and drive organizational capability to effectively apply service operations and maintenance framework

3. Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

4. Assist in blueprints for operational support material for disciplines of applications are concise and complete, covering (internal security and technology standards)

5. Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

6. Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

7. Support and assist in high severity incidents and drive problem management meetings

8. Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

9. Assist senior leaders in disaster recovery planning and activities

10. Perform troubleshooting, testing and baseline assessment in lower environment to check on operational issue reported by users prior to escalation to the next level for investigation

11. Support testing for Major Project enhancements or Change Requests if possible

12. Create, maintain, and ensure project documentations such as process documents, operations document, etc. are filed and keep up to date with proper versioning control

Requirement / Qualifications

1. Successful track record in enterprise application support, user and vendor liaison for small to mid-scale projects

2. Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle

3. Strong analytical skills, self-motivated and ability to work independently

4. Strong competency in IT technologies covering operating systems, databases technologies, etc

5. Ability to establish and manage processes and practices through collaboration and the understanding of business

6. Ability to communicate effectively and collaborate with teams from other departments, hospital departments and/or vendors

7. Proficient in MS Office and basic understanding of Windows Servers and MS SQL/MySQL

8. Installation and setup of retail POS system experience will be an advantage

9. Able to provide support outside working hours. Support may be required during non-working hours or weekends/public holidays.

10. Experience in healthcare industry is added advantage

11. Degree in Computer Science, Computer Engineering or equivalent

Our client is a premier global institute in business and organization transformation. They are seeking an experienced leader to set-up and lead a centre which will be the go-to place for learning, therapy, healing for organizations, families, and personal relationships.

The key roles you will play include:

• Leader & Strategist: The strategy & development; people & organization; process & structure for the Relational Centre.
• Builder: set up two core focus:The Relational Network and System support system for consciousness transformation of systems.
  Living Habits System support system for Organization Development with a focus on 7 Living Habits and Quantum Leadership assessment.
  
• Manager: Deploy internal (direct + collaborative) and external network to meet the Relational Centre objectives
• Scout: Maintain a curious and inquisitive eye over developing relational needs through network, research, self-learning, and development, always scanning the environment for opportunities to continue to put the organization at the forefront of OD and the well-being space.

The person we are seeking will likely have these competencies:

• PhD in Business, Organizational Psychology or other related field
• At least 12 - 15 years of experience with an excellent track record in managing a Human Resources organization, particularly in spearheading a large-scale organization transformation.
• Prior experience or knowledge in Neuropsychology and application of ancient wisdom into management practices will be an advantage.
• Experience in bridging research output to tangible solutions, especially in fast paced sectors and large complex organizations will be an advantage.
• Literacy in English (Written and Spoken) and Chinese (Spoken)
• Outstanding communication and interpersonal skills, with an authentic and confident presence that builds credibility and trust.
• Ability to conceptualize and sell a vision, then design or co-create corresponding solutions.

As a Customer Service Officer at our preschool, you will play a vital role in providing exceptional service to customers and visitors. Your primary responsibility will be to ensure a positive experience for all stakeholders by addressing inquiries, resolving concerns, and facilitating communication.

You will also assist in enrollment processes, manage administrative tasks, and maintain accurate records.

Your warm demeanor, good communication skills, and attention to detail will contribute to the smooth operation of our preschool and foster a welcoming environment for all.

JOB DESCRIPTION

• Attend to enquiries
• Greet all visitors and ensure that all security procedures are upheld.
• Ensure safety and health of children at all times.
• Update and maintain centre files in accordance with regulations and guidelines.
• Liaise with suppliers to ensure timely delivery of goods and services.
• Handle petty cash
• Interface with parents on enrolment matters, school fee collections and operation enquiries.

REQUIREMENTS

• Good phone etiquette
• Ability to adapt/respond to customers’ expectations.
• Good communication skills.
• Ability to multi-task, prioritize and manage time effectively.

Work Locations:

• Kinderland Preschool @ Ministry of Manpower (059764)

Additional Information：
Working day: Monday to Friday (5 days per week)

Good Location (Near to MRT)

Positive Working Environment

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Responsibilities:

• Manage daily operational and project implementation matters.
• Ensure timely login of sales orders and processing for all sales.
• Handle sales login for Key Account customers, including issuance of Purchase Orders and Delivery Orders.
• Liaise with vendors to resolve leadtime issues of equipment and negotiate project prices and payment terms.
• Monitor project status, forecast project risks, and take preventive measures.
• Work closely with the Finance Team on invoicing status and cash flow projections.
• Ensure all suppliers' price books are updated and made available to the sales team.
• Ensure inventory is accounted for and kept to a minimum at all times.
• Record all maintenance contracts in systems and provide information to the Services Sales and Post Sales team.
• Ensure a smooth and efficient sales handover process between project and post-sales.

Job Requirements:

• Able to work in a fast-paced, team-oriented environment.
• Experience with order management/supply chain management in a project-based company.
• Strong interpersonal skills, including face-to-face, email, and phone-based communication.
• Good planning, analytical, and problem-solving skills.
• Proficient in MS Office applications.
• Diploma in any discipline.
• Minimum 1 year of experience in a similar role.

Location:

• Work Location: Redhill
• Contract Duration: 1 Year Contract to Perm
• Salary Range : UP to 3,400 + Completion Bonus
• Working Days : Monday to Friday
• Working Hours: 9am to 6pm

Main Duties & Responsibilities

• Processing of Purchase Orders
• Preparation of Invoices
• Follow up and monitor customer’s complaints and overdue payment
• General clerical duties, data entry including filing, a compilation of reports as and when required.
• Undertake any other duties that may be assigned by the General Manager.
• Office support and follow-up for the sales and aftersales team
• Good skill communication and coordination
• Computer literate – MS Microsoft Word, Excel, PowerPoint
• Responds to any customer inquiry
• Follow up with HQ production plant and customer import department on shipping documents
• Liaise with Local and Oversea logistics team with matters pertaining to importation and exportation.
• Keeps information accessible by sorting and filing documents
• Accomplishes the organisation’s mission by completing related results as needed.
• Documentation Skills, Basic knowledge about customs clearing, importing and exporting.
• Report meeting minutes and any issue which leads to unwelcome situations to the supervisor.
• Liaise with finance/management team on any sales and purchase finance related matters.

Requirements:

• 2 - 3 years of experience in International sales administration

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Maintain, troubleshoot, and repair container handling equipment at PSA, depots, and workshops.
• Conduct scheduled preventive maintenance services for equipment.
• Respond to customer breakdown calls promptly.
• Assist in assembling, installing, testing, and commissioning new equipment.
• Work on various equipment types: Reach stacker, empty container stacker, terminal tractor, and heavy forklift.

Requirements:

• ITE in Mechanical/Electrical/Automotive or equivalent.
• Possess Forklift or Class 3 driving licenses.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Service Technician

Working days and hours: 5 days, 8.45am-6.15pm

Location: Macpherson

Salary: $2200 – $2800 (Depending on experience)

Job Description

• Perform Pre-Delivery Inspection and assembly works; repair, service and test machine/engine as per work instructions.
• Assist the Senior Technician in repair, overhaul, reconditioning, testing and troubleshooting of machines, engines, ride on mower and assemblies according to manufacturer’s specifications and report any discrepancies to superior.
• Generate service reports for repairs per work instructions.
• Perform on-site repairs at customer sites where necessary.
• Perform good housekeeping, maintain cleanliness and upkeep of work area to ensure a neat, clean and safe work environment.

Requirements

• Has at least 1 to 2 years of relevant experience in automotive industry or mechanical repair
• Electronics / Electrical works (circuit boards, wiring / cabling) experience
• Able to carry heavy load up to 15kg

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV.
• OEM - vendors for hardware replacement ( DELL / HP )
• Shop floor specific software basic trouble shooting.
• Manage vendor site visit for Hardware issues.
• Hardware provision for customer end users
• Help users with email activation, first time login in laptops and configure profile.
• OS Installation / Software installation for Desktop / Laptops
• Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends
• Also handle VIP End Users.
• Asset Management
• L1 Network and Server troubleshooting skills

Salary Range: $ 2500 - $ 2800
Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
Working location: Ang Mo Kio

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

My client is a established leading provider in designs, builds and markets its semiconductor manufacturing equipment used in the production of integrated circuits which are widely used in industries such as consumer electronics, IT and communications, automotive, aerospace, healthcare and others. Its core capabilities are in providing high-end vision inspection and ultra-precision handling solutions for die-sorting, vision inspection and laser marking requirements under its proprietary brand.

• Position : Technical Support Engineer
• Working Hour : 5 days, Office hour
• Location : North (AMK)
• Remuneration : Attractive Remuneration and Bonus

Responsibilities:

• Support Set-up, troubleshooting and identify problems for onsite software issues / problems encountered.
• Provide support to FSEs for onsite software related matters.
• Review machines log files, machine configuration and related machine information to identify problems areas for software related matters.
• Liaise with Engineering Software team to clarify customers’ request, issues, problems that are identified.
• Create User request, SIR (Software Issue Report) and needed information for Engineering software team to understand the requirement as to provide correct solution.
• Support bench or machine test for new release software before onsite implementation.
• Provide technical training for FSEs / customers on Software related troubleshooting matters.
• Update and maintain all service-related documentation or reports in databases (e.g. customer feedback system) for effective recording, monitoring, and resolution for software issues.

Qualifications:

• Higher NITEC / ITC / Diploma in Electronics/Electrical Engineering
• Some experience in servicing automated / production equipment.
• Computer literate with C++ program knowledge
• Able to travel overseas at short notice

Next Step

• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

1 year renewal contract

located in MacPherson

Great exposure

About the company

Our client is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors. You will be provided with on going training and support to ensure you have the expertise and skills to undertake the role.

This customer service admin position will require a highly motivated, energetic and resourceful person who has a willingness to learn. This will be a varied role where you will learn all aspects of full spectrum of Administration and office management duties.

About the role

• Provide customers with after-sales support.
• Manage customers' orders and enquiries and follow through to order fulfillment.
•  Handle customers' enquiries on spare parts
•  Prepare quotations and follow-up with customers on order status.
•  Monitor orders and interface with Vendors, Supply Chain, Quality, Logistics and Technical Departments to ensure timely delivery of spare parts to customers.
•  Address customers' concerns and maximize customer satisfaction.
•  Support other internal departments commercially/systemically with contract requirements to ensure business objectives are met.
•  Generate reports as and when required.
•  Any other tasks as delegated by the superiors.

Skills and experience

• Minimum Diploma in Technical or Business-related discipline
• Minimum of 1-2 years of working experience, preferably in similar
• position
•  Basic understanding of supply chain management principles
•  Good interpersonal and communication skills
•  Ability to read and understand basic engineering drawings will be
• advantageous.
•  A team player who can multitask well to meet deadlines and
• requirements in a fast-paced environment, detail-oriented and highly
• organized.
•  Proficient in Microsoft Office (Excel, Word, Outlook) and SAP
• applications.
•  Self-motivated, with a strong desire to learn, grow, and contribute to
• the success of the team.
•  Ability to work effectively both independently and as part of a team.

To apply online, please click on the appropriate link.

EA: 94C3609 / R1110392

Essential Jobs Functions:

Basic:

1. Perform under pressure condition.
2. Delivery quality service to meet with internal KPI requirements
3. Attend service calls to carry out instrument installation, corrective maintenance, preventative maintenance, modifications, upgrades, inspections, safety tests, check-ups, and various field service related activities
4. Attend urgent service calls to maintain the operation of critical accounts during office and after office hours
5. Work in rotating night shift and standby on weekends and public holidays
6. Submit timely documentation of service activities and expenses
7. Improve technical know-how and skill level in a proactive and continual way
8. Support new and/or additional product lines to cope with the development of the company

Inventory Management:

1. Manage on-hand inventories at a cost efficient level
2. Monitor and track the on-hand inventory to achieve zero discrepancy
3. Sell service contracts, parts and PM kits
4. Fluent in the use of relevant technical equipment and tools with an inherent ability to learn new product services rapidly

Project and account management:

1. Inform service admin of the daily service calls and task arrangements for effective manpower management
2. Follow the quality and safety requirements while performing service tasks
3. Work with coworkers as an efficient team
4. Support other engineers in a proactive manner
5. Handle escalated service calls and gather necessary resources and support to tackle it
6. Provide service support to activities and events organized by inter-departmental parties

Customer Management:

1. Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied
2. Proactively interface via regular service review meetings with customers in the management of technical issues collaborating in planning, implementation of potential industry solutions
3. Manage major/complex and strategic accounts as primary FSE

Job Purpose

This role will be responsible for providing administrative and client service support to Relationship Managers on KYC related matters servicing Corporate Banking clients

Job Responsibilities

• Provide administrative and business support to Relationship Managers on KYC related matters servicing Corporate Banking clients
• Conduct annual KYC reviews/ trigger reviews within stipulated timeframe and with minimal reworks
• Conduct onboarding/offboarding of corporate clients in accordance with KYC and due diligence requirements
• Review and ensure documents collected for KYCs are complete and properly certified in accordance with regulatory and internal requirements
• Perform due diligence checks on clients using external and internal platforms and database
• Conduct risk assessments to address on trigger events and for existing clients applying for new account and facilities
• Review daily AML alerts escalated to business units and ensure prompt and timely closure of alerts
• Provide account services support in the areas of account documentation review for clients during onboarding, maintenance, and closure as well as system update
• Handle queries from BCAPD AML and LCAPD in relation to KYC related matters
• Ensures compliance with HO, local & internal regulations in relation to KYC related matters

Job Requirements

• Bachelor’s degree with banking experience
• Minimum 3 years of relevant working experience with thorough understanding of end-to-end KYC process and business support function in Corporate Banking preferred
• Good working knowledge and understanding of current regulatory compliance requirements pertaining to KYC/AML/sanctions
• Meticulous, proactive, organized, and self-motivated
• Good communication and interpersonal skills
• Works independently as well as within the team with the ability to multi-task, prioritise and work under pressure

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996