Total 46,881 Customer Service job vacancies in singapore

A Day in the Life

• Meet given sales target
• Establish good working relations with new and existing clients for potential businesses
• Manage client’s expectations on project, event or exhibition requirements
• Generate sales leads and businesses (with cues from marketing or external)
• Develop potential sales leads
• Visit sites to service clients to obtain feedback on project quality and solicit new clients
• Attend networking sessions to solicit for new businesses
• Liaise with clients on project details, design concepts and requirements for exhibitions and events
• Brief Designers on specifications and concepts of project.
• Work with designers on concept requirements and designs based on clients requirements
• Budgeting and cost management for submission and client's review
• Prepare tender documents
• Work with operations to deliver projects based on clients requirements
• Responsible for operations execution of projects based on clients’ requirements
• Assist Operations to resolve operational issues related to projects
• Manage and ensure all administrative requirements of the projects are completed on time
• Any other ad-hoc matters that is required for the team

What we are looking for

• Minimum Degree/Diploma preferably in events/hospitality/construction management
• 2-3 years’ experience in an exhibitions and events environmentt
• Possess technical knowledge in conceptual design drawing and floor plan
• Knowledge on furniture, material and finishing will be an added advantage
• Well versed with Microsoft Words/Excel/Project.
• Confident in managing a team to run an operation
• Pragmatic and precise in assigning task
• Good communications and interpersonal relation skill
• Meticulous and able to multitask

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

• To conduct Piano / Violin / Guitar / Organ / Keyboard / Drum lessons (either one or more)
• To conduct individual / group music lessons
• To conduct up to Grade 8 (ABRSM/LCM) in piano / keyboard / violin
• Assess student's base on individual learning progress
• Prepare students to sit for music examinations
• Involvement in music camps & activities

As a Service Coordinator, you'll troubleshoot client issues, schedule project manpower, and track project completion. Your role is pivotal in ensuring efficient project execution, client satisfaction, and timely delivery of services.

Job Description:

1. Client Interaction:

• Engage with clients for remote troubleshooting, providing advice on servicing and maintenance issues.
• Maintain a proactive approach to client communication to enhance satisfaction and address concerns promptly.

2. Manpower Coordination:

• Assist in scheduling service technicians, ensuring proper allocation of resources for timely project completion.
• Coordinate with the Plumber, Main-contractor, or Consultant as required for seamless execution.

3. Document Management:

• Assist in document submissions and control to ensure compliance with project requirements.
• Ensure that all drawings and correspondences are accurately documented for future reference and auditing purposes.

4. Tracking and Follow-up:

• Implement a robust tracking system for service and maintenance cases to monitor progress and ensure timely resolution.
• Conduct regular follow-ups with stakeholders to address any outstanding issues and keep all parties informed.

5. Project Schedule Review:

• Review project schedules to align service activities with overall project timelines.
• Ensure timely submission of required documents to relevant authorities for approvals.

6. Collaboration with Engineers:

• Work closely with engineers during various project phases, providing necessary support and coordination.
• Facilitate effective communication between service teams and engineering departments.

7. Ad-hoc Duties:

• Undertake any other ad-hoc duties as instructed by management, contributing to the overall success of the project and team.

Requirements:

• Proficient in MS Office and AutoCAD
• Possess excellent interpersonal skills to deal with clients
• Lots of initiative and excellent organizational skills
• Must possess integrity and drive
• Good team leading skills
• Ability to make good decisions
• Preferred, At least Diploma/Degree in Engineering discipline with minimum 2 years of relevant work experience.

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering six (6) concepts. Quaich Bar (4 outlets) and Signature Reserve with whisky as the main theme and The Other Room as our award-winning cocktail bar.

With Two (2) newly outlets just opened – Quaich Wanderlust@Hotel InterContinental Singapore and Quaich Capitol Whisky and Cigar Lounge@Hotel Kempinski, a luxury blend of a cocktail and whisky bar hidden in a corner of two of the finest internationally acclaimed hotels awaits the right candidates to enter with us into a world that is intimate and exclusive, yet complete in every way, with its finesse dripping from every drop of liquid in the glass, through every bite teeth, sinks our food offerings, while eyes glisten with awe a professional yet friendly service experience of a knowledgeable and passionate team.

General Duties & Responsibilities:

- Serving of all guests with excellent knowledge of SOPs, ingredients and preparation of cocktails and food items.

- To support Reservations Host/Hostess and the rest of Operations team members at the outlet.

- Assist with floor opening and closing procedures and getting trained in each department of the outlet for at least 2 weeks each (Kitchen, Bar, Bar-back) to fully understand and master each department requirements and as a first step for personal and professional growth within the company. Tasks will range and not be limited at preparing foods, welcome drinks, specials, drinks, garnishes, set up bar stations and restocking all par levels for ingredients and home-made ingredients.

- Maintenance of the outlet hygiene and cleanliness standards.

- Assist with interacting with customers, take orders and serving food and drinks.

- Ensure that all standard recipes, SOPs and standards are followed in the service process.

- Ensure that all equipment is kept in good working order and used only for the purpose for which it was ended.

- Participate and manage assigned sections to provide an awesome experience for customers.

Requirements:

- At least 1 year(s) of working experience in a 5* Hotel / Fine dining Restaurant for this position will be advantages.

- Candidates without relevant working experience are welcome to apply.

- Positive, motivated, passionate and seeks opportunities to be multi-skilled and trained.

- Enjoy working in fast-paced working environment.

- Guest driven, outgoing and friendly.

- Attention to detail is essential.

- Able to commit on weekends and Public Holidays.

Working Hours:

4.30pm-1am (Transport Provided)

We regret that only shortlisted candidates will be notified.

We are looking for part-timer (Student preferable) who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

As a Centre Supervisor, you will assist the Centre Manager in ensuring smooth operations of the Senior Day Care Centre (SCC).

You will be part of an integrated care team that delivers a person-centred care model for our seniors, including persons with dementia. Ideally, this person should also be promoting seniors independence and maintaining their cognitive and physical functions. This person will facilitate small-group activities in SCC to enable seniors to live with dignity and fulfilment.

A.Manage daily centre operations

• Assist the Centre Manager in ensuring the smooth management of centre operations e.g. scheduling, documentation, cleanliness of workplace & client safety
• Supervise and guide the care staff to deliver care duties
• Meet guests and visitors in a friendly and welcoming manner and manage timely follow-up to their queries
• Increase productivity through the continual streamlining of processes and workflows
• Ensure compliance with International Organization for Standardization (ISO), regulatory and internal audits
• Maintain a credible professional image and positive branding of NTUC Health through positive and professional relationships with clients, caregivers and other stakeholders
• Attend continuing internal and external training to upskill knowledge and skills

B. Oversee the centre programme for our seniors. This includes the following:

• Organise and execute activities that cater to needs and interests of seniors
• Train and guide care staff to lead and facilitate small group activities
• Promote active engagement and tailor participation of activities to seniors choices and abilities
• Support the Centre Manager in tracking clients outcomes and satisfaction

C. Proactively engage the caregivers of our seniors

• Provide regular updates of seniors medical and health conditions
• Communicate the beneficial outcomes of the centre activities and events
• Communicate with the caregivers the progress report of our seniors

• Diploma holder or equivalent
• Minimum 2 years of supervisory experience
• Ability to listen and express clearly and concisely
• Facilitation skills and knowledge would be an advantage
• Proficiency in Google Suite and digital tools (WhatsApp, Youtube, Zoom etc)

• Ability to work effectively both independently and in a team
• Have a caring, empathetic and patient personality to establish positive relationship with seniors and caregivers
• Proactive and observant in identifying and attending to the needs of seniors and staff
• Some experience in community and volunteer involvement would be an advantage

Working Location: Henderson, Bedok,Punggol South

Job Summary:

As the Operation Officer at New Hope Community Services, you will be an integral part of our mission to bring change into the lives of the displaced and disadvantaged in the community. You’ll look after the safety and well-being of the residents in our shelter, ensuring day-to-day operations run smoothly so that our beneficiaries always have a safe space to return to and rest.

Key Responsibilities:

Client Supervision

• Provide administrative and operational support in overall shelter operations.
• Handle day-to-day general queries from shelter residents.
• Assist in the admission and orientation of new shelter residents.

Conflict Management

• Manage general disputes that may occur between co-living shelter residents.
• Respond to incidents within shelter units, such as de-escalating crisis situations, and notify Operation Executive / Senior Operation Executive for the next action step.

Workplace Safety and Health

• Support the maintenance of the security, health, and safety of the shelter environment.
• Access shelter units for maintenance checks, perform minor maintenance repairs and/or contact repair persons for necessary maintenance.
• Enforce shelter rules and conduct shelter inspections for compliance with shelter rules.

Administration

• Collect statistics for monitoring and evaluation of activities and programmes of the shelter.
• Perform and assist in data entry for client and operational records.
• Collect and maintain records of payments from clients for shelter fees and utilities.
• Maintain records of the distribution of rations / assistance to shelter residents, including the inventory of in-kind donations.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to the Operation Executive / Senior Operation Executive.

Competency Requirements:

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Self-motivated individual with the ability to work independently.
• Physically fit for general work

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum GCE ‘N’ Level / ‘O’ Level / Nitec Certification in related disciplines
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Job Info:

• Mon to Fri (8.30am - 5.30pm)
• Alternate Sat (8.30am - 12.30pm)
• Up $3300 + Allowance + VB
• Tanjong Pagar

Job Description:

• Able to handle key customer account or manage accident claims operation team
• Manage daily operational activities to ensure smooth handling of customers.
• Inspection of returned vehicles and make assessment of damages for Close Rental Assessment.
• Resolve professionally all matters relating to vehicle, accident, breakdown issues with customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Develops and implements vehicle and equipment preventative maintenance programs.

Requirements:

• 1 to 2 years relevant experience.
• Possess Class 3 driving license.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun | EA Personnel No.: R22109905

Working hours :

- Rotational Shifts: 6.30am to 4.30pm or 2.00pm to 11.30pm

- 5 days’ work per week from Monday to Saturday (Off day will be on 1 Weekday and Sunday)

SALARY :

Contract duration : $2200 basic + $180 shift allowance

Converted to Perm staff : $2300 basic + $180 shift allowance after conversion

Location:

WEST x35

326 Clementi x2

500 Corporation Rd IRC x 11

240C Jurong East x1

744 Jurong West 1 x2

940 Jurong West 2 x1

113 TECK WHYE x7

701 WEST COAST x7

55 STRATHMORE x4

NORTH x7

761 Woodlands x2

365 Woodlands x2

204 Marsiling x1

Yishun Community Hospital x2

CENTRAL x18

633 Ang Mo Kio x1

43 Bendemeer x3

19 Upper Boon Keng x8

201 Serangoon x2

225 Toa Payoh x2

TOA PAYOH WEST CC x2

EAST x14

27 New Upper Changi x2

935 TAMPINES x5

271 Tampines x2

311 Ubi x1

102 Aljunied x4

NORTH EAST x8

PUNGGOL OASIS TERRACE x2

114 HOUGANG x6

JD:

1. Adheres to principles and practice of infection control, health and safety

2. Ensures equipment is clean, safe and in good working order and reports any defects to CNM / RN in charge:

- Preparation of dialysis machine

- Removal of medical consumables items from dialysis machine

- Machine disinfection / Chair clean-up

- Labelling routine/adhoc blood test tubes

3. Replenishment of medical consumable items for daily usage including cleaning and preparing of working trollies, including of white bags preparation

4. Assists with pre/post dialysis specifications: weight, temperature and other vital signs of the patient

Requirement :

- No Educational requirement

- Able to work based on the shift hours

If keen,

TELE me at @basquebcc or WA me at https://wa.me/+6588994649 NOW!

Interested candidates please submit your resume to [email protected]

Emma San

outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Industry: Manufacturing

Located at Ubi

Japanese MNC

Have AWS + Bonus + Yearly increment

Mon to Fri 8.30am to 5pm

Basic $2400-$2800+fix allowances $500 or $1200 (own car)

Training provided

Job Description

• To support, troubleshoot and maintain automation machine in Field / Site.
• To setup and debug automation machine in factory.
• To support commissioning and decommissioning on automation machine.
• To provide training to customer for automation machine at site.
• To assemble Mechanical modules, reference from CAD model.
• To troubleshoot errors in design on First Article machine.

Requirements

• Diploma in any Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Leading US data centre provider

Work location: Changi / Loyang

• Accountable for a customers portfolio and ensure strong customer satisfaction
• Provide customers support from onboarding to training to escalation and service reviews
• Build rapport with customers to meet internal scorecards
• Conduct regular meeting with customers to align to their needs
• Identify ways to improve customers' experience within the centre
• Partner with Sales on renewal agreements and identify business opportunity with existing clients for service expansion

Requirement

• Degree in Business / Marketing or relevant qualification
• 5 years of working experience in key account management in data hub services, telecom, service offices industry
• Good executive presence and comfortable to interact with Senior Management
• Able to handle multi-customer accounts on a daily basis and be prepared to commit beyond office hours when need arises
• Understand data center operations or service offices support requirement such as network, IT-servers topics, electrical / mechanical facilities needs
• Strong knowledge in Microsoft Office Suites
• Salesforce, SAP and Yardi knowledge would be preferred
• Articulate, detail, critical thinking, engaging and resourceful

Responsibilities:

• Track all inquiries for quotations upon customer contact and equipment arrival at the inbound equipment
• Open Tracker Ticket for all workshop RFQ
• Fill up Customer Requirement Request Form and upload to RigTsc
• Contact customers to define the necessary scope of work
• Carry out credit limit checks, and ensure customers are not on black or watch log lists by using the Global Compliance System
• Work on difficult issues regarding client complaints and other issues
• Creation and control of quotes according to customer needs by successfully forwarding the Contract Review/Purchase order to Admin Team for review and acknowledgement
• Ensure that all required outside vendors quotes can be received in a timely manner, which will allow us to ensure expected profit margins are in line with customer expectations. This will also ensure deadlines and the conclusion of service is achieved within the timeframe outlined
• Responsible for revising and adjusting quotes
• Create Delivery order and notify customer for equipment collection
• Identify potential improvement opportunities within the applicable systems and work with relevant departments on such improvements
• Pursue continuous improvement in its own activities and operations
• Comply with all NOV Company policies and procedures established by the Quality Management System, HSE, as well as all other Corporate guidelines

Requirements:

• Min O Level or Diploma equivalent
• Min 3-5 years’ experience in manufacturing environment is preferable
• Strong communication skills
• Good experience in Microsoft Excel
• Technical background in read assembly drawing / bill of material is strongly desired
• Meticulous

A leading instrumentation and solutions provider in Singapore and ASEAN established since 1983. The incumbent for this position requires hands-on experience on troubleshooting and repair of scientific instrument.

• Monday to Friday, 9am to 6pm
• Basic $2,500 - $3,000 (depends on experience)
• Performance Bonus Provided
• Location - West, Bukit Batok

Job Scope

• In accordance with guidelines and approved methods, evaluate, test, calibration, troubleshooting, and repair of equipment.
• Provide installation, commissioning, and after sales maintenance service to customers for general scientific laboratory equipment.
• Ensure accuracy, reliability, and confidentiality of test results.
• Coordinate closely with sales team to provide technical support and after sales service to customers.
• Conduct risk assessments to comply with safety work procedures.

Job Requirements

• Nitec/Diploma in Electrical/Mechanical/Mechatronics Engineering
• Min. 1 year of hands-on experience in service engineer
• Preferred to have Class 3 Driving License
• Knowledge in ISO documentation (ISO/IEC 17025)

Interested applicants, click APPLY NOW or text +65 9759 6862 for confidential discussion.

only shortlisted applicants will be notified

OH ZI YI, JOEY | R22107510

MTC CONSULTING PTE LTD | 15C7752

Job description:

• Ensure timely and appropriate resolution of enquiries and requests
• Liaise with external parties and internal departments for safe and appropriate referral of patient to the hospital for outpatient appointment.
• Any ad-hoc duties as per assigned.

Requirements

• Minimum Diploma in Business Studies/ Business Management/ Project Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Salary Range: $ 2500 - $ 2800
Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
Working location: Ang Mo Kio

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

• Conduct needs assessment survey through outreach and/or engagement
• Organise and conduct active ageing programmes to the elderly in the community
• Befriend service users through engagement activities and home visits
• Implement new programme and/or services for services users based on needs.
• Conduct programme evaluation for all regular programmes and initiate enhancements/improvements
• Coordinate and manage stakeholders’ communications for programmes and services to services users.
• Able to work independently

Job Requirements

• Diploma/Advanced/Higher/Graduate Diploma in any field, preferably with experience in working with elderly clients in the community setting.
• Relevant working experiences in healthcare or social service sector.
• Possess ability to meet targets and deadlines with efficient organisation and time management skills.
• Possess adaptability to find ways of solving and/or pre-empting problems
• Applicant must be willing to work 5.5 days/week

Check out http://abercare.sg/jobs-vacancies/ for detail

Interested applicant please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Scope:

• Provision of basic nursing duties
• Dispensing of medication
• Management of patient’s medical records
• Perform clinical and administrative duties
• Schedule patient appointments and registration
• Assist in managing smooth and efficient clinic operations
• Responsible for planning and maintaining clinical & service quality

Job Requirement:

• Diploma in Nursing
• At least 2 years of working experience
• Registered with Singapore Nursing Board
• Good patient care and service attributes
• Singaporeans only

Locations available:

• Toa Payoh, Serangoon, Orchard, Woodlands

Check out Aber Care website for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job description

• Develop and maintain good relationship with current and new customers and ensure high level of client satisfaction
• Prepare, and convert all lifts / escalators under Free –Service (Defects liability Period) to be maintained under XJ Elevator Pte Ltd
• Attend to sales activities from quotation to sales order processing, order confirmation and providing technical support
• Act as a focal point for all sales, technical and administrative customer support issues
• Source and place order for equipment to meet customer requirements
• Liaise with suppliers to ensure prompt delivery date
• Organizes/ summarizes weekly backorder and sales analysis reports, maintenance of customer database
• Formulate and implement effective sales and marketing strategies, solicit new accounts and maintain existing accounts
• Prepare tender submissions
• Ensure compliance of both legislative and company policies when bidding for tenders and during the contract processes
• Ensure that deals are closed properly and the handover to the project team is done in a proper manner
• Maintain and develop product and industry knowledge
• Maintain proper filing and document control

Job Requirements:

• 5 years in the Elevator/Escalator industry
• 5 years of senior sales experience
• Must be able to travel
• Must be able to work odd hours
• Experienced sales personnel with good track records
• Dynamic, service and result-oriented self starter
• Innovative individual with creative sales strategy
• Effective communication and presentation skills
• Ability to work with people from all levels and backgrounds
• Ability to work independently and also, as a team and perform well under pressure in a fast paced environment
• Proficient in MS Office applications

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

• Act as front-liner providing excellent customer service to both internal and external parties at all times
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
• Provide quality service and support in a variety of areas including, but not limited to: billing, placing print orders, and system troubleshooting.
• Contract/Database administrator
• Performs creation, amendment, service suspension, contract renewals and termination of contracts using in-house system
• Generate and maintain sales report
• Efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
• Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience. (mainly to gather feedback, attend to customer queries and schedule appointments)
• Responsible for compiling and generating reports which are related to customer service surveys.
• Troubleshoot customer issues over the phone.
• Other adhoc duties as assigned by supervisor

• GCE “N” Level, GCE “O” Level and Diploma in any discipline or higher
• Highly developed sense of integrity and commitment to customer satisfaction
• Demonstrated passion for excellence with respect to treating and caring for customers
• Has resilient and is able to handle complaints and unpleasant customers
• Has a pleasant, patient and friendly attitude
• Familiarity or experience with Customer Service and Call Center preferred
• Experience in a sales administration job scope will be an added advantage
• Strong decision making and analytical abilities
• Strong detail orientation and communication/listening skills
• Ability to communicate clearly and professionally, both verbally and in writing
• Effectively bilingual in English and another language (Spoken & Written)
• Willingness to work a flexible schedule and occasional overtime when needed
• Possess a strong work ethic and team player mentality
• Computer literate, knowledge in Microsoft applications a must
• Meticulous and Excellent with details
• Service-oriented, pleasant personality and able to work under pressure

• Address customer needs in a professional and timely manner to ensure that the vehicle turnaround time aligns with established guidelines.
• Perform quality checks and offer expert recommendations for necessary repairs, body and paint work, or servicing, ensuring adherence to manufacturer standards and guidelines.
• Oversee and manage day-to-day operations in the workshop, emphasizing efficiency and productivity.
• Ensure compliance with health and safety regulations, creating a secure working environment for all staff and visitors.
• Support the Immediate Superior in handling initial levels of complaint cases, including meeting with customers, generating and assisting in inventory management, backorders, and overseeing tools and workshop equipment.
• Manage customer inquiries and complaints, maintaining a high level of service quality.

• Diploma in Mechanical Engineering or equivalent.
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry.
• Proactive and independent with positive attitude.
• Class 3 license is a MUST

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $3,400 with Bonus
• Working location: Ubi
• Knowledge in automotive space is a MUST
• Class 3 license is a MUST

Multimedia

• Main responsible for Events/Course photography and video production.
• Design of flyers, poster for our Events/Course.
• Marketing campaigns for our childcare, student care, Café and Temple related projects to boost its promotional efforts – Social Media Marketing.
• Manage the creation of relevant and engaging digital content for publishing onto various digital platforms.

Admin & IT support:

• Manage our Donation app & provide IT support for MS software and hardware.
• Manage our website and email accounts.
• Assist in daily collection and banking of money from our Café and Temple.
• Any other ad-hoc/administrative duties as instructed by superior.

Qualifications & Skills

• Minimum a Bachelor Degree in IT Application Development.
• Candidates with relevant working experience would be an advantages.
• IT savvy.
• Proficient in Photoshop, Illustrator and InDesign.
• Proficient in photography and video editing.
• Good in Chinese and English language.
• Self-motivated, creative, collaborative, team player, easygoing, kind, flexible, meticulous, willing to learn, passionate and competent.
• Is a team-player and willing to work collaboratively and flexibly.

Location : High Street Centre

Working hours : Monday to Friday from 8.30 am to 6.00 pm

Roles & Responsibilities

• Prepare worke Schedule for workers and Submit jobs to outside repair shops for estimates and makes recommendations on the bids received.
• Dispatches mechanics to make emergency repairs in the field or to tow equipment to the shop for repairs;
• Directs a group of Equipment Mechanics, Heavy Duty Equipment Mechanics, and other employees engaged in the testing and field inspection of transportation and construction equipment;
• Arranges for the temporary replacement of equipment to be brought into the shop for repairs;
• Plans and recommends preventative maintenance programs and designs the necessary equipment records;
• Inspects Workshop equipment, machines, and tools as to their condition, use, and operation;
• Supervise and Prepares estimates of shop personnel and equipment needs;
• Supervise that the Workshop is kept in a safe and clean condition and enforces safety precautions;
• Maintains Work shop regulatory and compliance records (Federal and State mandated requirements i.e. smog program, alternative fuel sites, storm water); • Prepares shop activity reports;
• Fulfills Supervisory equal employment opportunity responsibilities set forth in the City’s Equal Employment Opportunity Program including communicating equal employment information to employees;
• May occasionally be assigned to other duties for training purposes or to meet technological changes or emergencies.
• Supervise and Carry out motor vehicles inspection and diagnosing
• Responsible to repairs, overhaul, servicing works, and replacements of components/parts
• Check and solve customers’ car problem.
• Handle customer queries and requests walk in and over the phone
• Find out price from supplier, prepare quotation for customer
• Supervise and Maintain consistent high quality of work performance
• Supervise and Maintain cleanliness of workshop and to follow quality requirements
• Ensure personal safety at workstation
• Other related duties assigned by superior

Ability to perform precise work that requires attention to details.

• Minimum 3 years working experience in relevant field.
• Proven Relavant experience as mechanic Supervisor Field
• Working knowledge of vehicle diagnostic systems and methods
• Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc.
• Excellent physical condition able to work long hour

• Position : Sales Support Coordinator/Admin - Up to $3500 (West)
• Location : Kian Teck Road (10 Mins Bus from Pioneer)
• Working hours : Monday - Friday 8.30am-6.00pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Bonus + 14 Days Annual Leave + Insurance and Medical Claims
• Duration : Permanent
• Industry : Supplier and Manufacturer for Conduits/Struts/Cable Containment

Main Responsibilities:

• Support sales staff quotations, provide regular updates AND project coordination
• Follow up on samples submission & do updates
• Marketing admin support
• Administration duties assigned by supervisor
• IT Savy to provide digital marketing to outreach to the markets
• Support procurement dept admin needs
• Trained as automatic backup support to indoor sales counter if needed

Requirements:

• 1 year sales/marketing admin experience preferably
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684