Total 45,793 Customer Service job vacancies in singapore

Working location: Islandwide, can be discussed further

Working hours: 10am - 9pm, 5 days work week

Attractive Remuneration (Basic + Commission)

Job description

• Registration of new and existing customers
• Answering phone calls and assist customers with their enquiries
• Scheduling of appointment for clients
• Dispensary of medicine
• Collection of payment
• General administrative duties of the clinic
• Basic housekeeping to maintain the cleanliness of the clinic
• Drive sales to meet targets
• Handle customer enquiries on promotions and leading clients to products
• Perform inventory replenishment as and when needed
• Other ad-hoc tasks as requested by Clinic Manager

Job Requirements

• At least 2-3 years of working experience in Beauty / Aesthetic Clinic/Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer
• Consultant & related field is required for this position
• Self-motivated and sales driven with a positive attitude
• Customer service and sales oriented
• Basic IT skill
• Proficiency both in Chinese and strong command in English is a must, who is able to handle Mandarin-speaking clients, colleagues and documents
• Willing to work retail hours, weekends & public holidays

Scope:

• The Operations Engineer in IT product management is responsible for ensuring the reliability, stability, and efficiency of technical infrastructure.
• The individual will work closely with developers, product managers, and user support to identify and rectify any issues that could affect the performance of the system.
• Maintaining high uptime and providing the expected level of service to our users.
• Monitoring system performance, resolving technical issues, coordinating with different teams for problem resolution, creating preventive measures(optional), and maintaining documentation related to system configuration, process, and service records.

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Experience and Skills Needed
● Bachelor's degree in Computer Science, Information Technology, or a related field.
● Proven experience as an Operations Engineer or similar role in an IT setting.
● Proficiency in system monitoring and customer support tools such as Zendesk.
● Knowledge of project management and best practices in IT operations.
● Excellent problem-solving skills.
● Strong communication skills, with the ability to communicate complex technical issues to non-technical teams.

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L2 Support responsibilities include:

1. Act as the first point of contact for users facing issues with our IT products.
2. Document user issues accurately and categorize and prioritize them as per their severity.
3. Provide initial assessment and troubleshooting for technical issues.
4. Assist in system monitoring, identifying, and rectifying any simple system or network issues.
5. Perform in-depth troubleshooting and analysis of the issues.
6. Make necessary system configurations and implement minor changes to resolve issues.
7. Document all interactions, actions, and issue resolutions within the ticketing system.

L3 Support responsibilities include:

1. Handle high-level system and network issues.
2. Use advanced system and application diagnostic tools to identify issues and devise
   solutions.
3. Collaborate closely with the development teams to solve complex software issues.
4. Conduct root cause analysis for recurring issues and provide strategies for improvement.
5. Develop and maintain technical documentation to guide future problem resolutions.

Roles & Responsibilities

The Early Childhood Development Agency (ECDA) serves as the regulatory and developmental agency for the early childhood sector in Singapore, overseeing key aspects of children's development below the age of 7, across both kindergartens and childcare centres.

We are looking for self-driven individuals who share our vision of a good start for every child. You will join us in administering preschool subsidy schemes to provide eligible families with access to affordable and quality preschool education.

You will work closely with preschools and key stakeholders to process applications for preschool subsidies and address subsidy-related matters in a timely manner. There will also be opportunities for you to be involved in process-improvement initiatives. You can expect to gain invaluable experiences in social service and preschool administration works.

Key Responsibilities:

· Process subsidy applications

· Manage queries from parents/preschools

· Support data collation and review of subsidy processes and framework

Job Requirements:

· Service-oriented

· Meticulous

· Strong organisational, communication, and interpersonal skills

· Relevant experience in grant administration or similar field preferred but not necessary

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

Position Summary:

The Facilities Management role plays a crucial part in ensuring the efficient operation and maintenance of our office and outlets. This individual will be responsible for overseeing various aspects of facility management, including maintenance, safety, security, and vendor coordination.

Job Responsibilities

Office & Outlet Support

• Oversee and manage maintenance and supply requests from outlets.
• Solicit quotations from contractors and vendors as needed.
• Collaborate with internal and external stakeholders to confirm job details and equipment requirements.
• Ensure the satisfactory completion of jobs and the delivery of necessary equipment.
• Act as the point of contact for vendors regarding equipment servicing and maintenance.
• Maintain real-time updates and reports on the status of ongoing jobs.
• Prepare and meticulously verify supporting documentation for payment subsequent to job finalization.
• Handle Occupational Health, Safety and Environment, Sustainability Compliance, Physical Security Operations Management, Vendor/ Stakeholder Management, Procurement & Vendor Management, Site Operations, Events Management and Administrative.
• Being the point of contact for FM and building landlord.
• Assist with tactical planning for the facilities team’s goals and objectives.
• Manage & maintain facility management tasks as assigned.

Projects

• Facilitate the annual disposal and storage of documents.
• Provide essential support during the launch of new outlets.
• Contribute to the success of exhibitions and road shows.
• Assist fellow team members with various operational tasks.
• Play an active role during annual audits to ensure their smooth execution.

Required Skills

• ITE / Diploma / Degree equivalent qualification in hospitality / M&E / Property / Facilities Management / Engineering-related disciplines.
• Min 2 - 4 years’ experience.
• Demonstrated ability to manage multiple and complex projects and operational matters on a daily basis.
• Proven capacity to understand and interpret commercial contracts.
• Capacity to deal with ambiguity and address complex problems.
• Sound computer skills in Microsoft Office.
• Strong interpersonal skills to foster effective communication.
• Previous experience in operational roles.
• An additional advantage would be certification in Facility Management or Building Maintenance.

Additional:

• Normal working hours but must be okay to work after hours sometimes as and when required (if any events).

• Receive and acknowledge client emails and customer correspondence.

• Provide the client with a quotation and update the system with the quoted job.

• Initiate requisitions to suppliers and receive quotations in response.

• Follow up with the client to obtain a purchase order.

• Prepare quotations and dispatch them to the client.

• Record received orders in the system.

• Notify the logistics team to coordinate with the supplier for service/spares.

• Upon arranging service/spares, coordinate with agents to ensure timely delivery to the vessel.

• After completing the job, ensure the client receives the service report or Delivery Order (D.O), and obtain a signed copy from the vessel.

• Update the system to reflect the completion of the job.

Follow-ups

• Reach out to customers to address queries for quoted items without confirmed orders.

• Cancel unconfirmed queries upon client non-confirmation.

Your main job responsibility is to develop and plan early childhood programmes for the children in the centre:

Support the learning and development of infants and toddlers through interactive and stimulating experiences.

Responsible for implementing and execution of classroom and outdoor activities and ensuring a safe, conducive learning environment for the children.

Complete lesson evaluations / reflection. Communicate with families on their child's progress and development. Maintain proper children's record and prepare child's portfolio for Parent Teacher Meeting (PTM).

Maintain record keeping for centre's operation purpose - audit, licensing, tracking, monitoring. Active participation and sharing of ideas, suggestions, learning, concerns and challenges during meetings.

Provide coverage duties for staff on leave and other adhoc duties. Plan and carry out events, excursions, workshops, collaborations with community etc.

Job Requirements:

Must have attained Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY). Registered with Early Childhood Development Agency (ECDA). Have a valid certificate in first aid recognised by ECDA. Preferably have infant care experience in a pre-school setting. Demonstrate good communication skills. Adequate knowledge of current early childhood care and education development theories, research and practices possess classroom management skills and able to handle children's temperaments. Possess the necessary skills to plan, execute and evaluate appropriate developmental lessons.

We regret that only shortlisted applicants will be notified.

Job Descriptions:

• Answer incoming queries and address in a professional and timely manner
• Provide accurate and detailed information to customers regarding products and services
• Resolving customer issues, complaints or concerns with empathy and problem-solving skills
• Documenting customer interactions and maintaining accurate records in the database
• Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
• Adhoc duties as assigned by Supervisor

Period:

• 1 Year contract

Location:

• Kallang

Working Hours:

• Monday - Friday, 8am – 6pm
• Alternate Saturday, 8am -1pm

Salary:

• up to $2,700

Job Requirements:

• Minimum O level with 2 years of experience in contact centre or similar environment
• Possess excellent interpersonal, communication and customer service skills
• Able to work independently in a face-paced environment while being a cohesive team member
• Self-directed, able to multi-task, self-motivated and able to work under pressure
• Possess initiative to respond to customer’s needs with a commitment towards service excellence
• Proficient in MS Office applications

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Bishan Community Club)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Join us in building inclusive communities, where persons with disabilities are empowered and thriving!

We have current openings for Assistant Teachers in our Special Education Schools.

Working under the guidance of trained educators, Assistant Teachers contribute to the quality learning experiences for our students, and support in the curriculum delivery to help our students to acquire valuable skills and knowledge. Assistant Teachers also foster partnerships with parents and participate in the building of a more inclusive community involving various stakeholders, in the endeavour for Good Lives for our students.

Our Rainbow Centre Special Education Programme caters to students with multiple disabilities and autism spectrum disorder, aged from 7 to 18 years. With RC, you can expect a rewarding career in Special Education, making a difference in the lives of students with disabilities.

Assistant Teachers will receive mentorship and training to take on teaching responsibilities, including a potential nomination to complete a sponsored Diploma in Special Education (DISE) offered by the National Institute of Education (NIE).

Critical Work Functions

1. Provide Curriculum & Instructional Excellence

• Work with teachers to plan lessons, design activities and prepare lesson resources for effective teaching and learning
• Under guidance of Teacher/Senior Teacher, deliver lessons using evidence-based pedagogy and meaningful activities, to meet the educational needs of individual students
• Implement appropriate modes of assessment, under supervision, to evaluate student needs for development of appropriate individualised learning objectives and outcomes, and for adopting and adapting instructional strategies and accommodations.
• Assist teachers in data collection to understand student profiles and monitor student progress so as to provide suitable feedback and implement suitable instructional support to close gaps and write student learning reports

2. Facilitate Holistic Student Development

• Build a strong relationship with students by demonstrating care, concern and encouragement so as to build a physically, emotionally and socially-safe environment to enhance students’ motivation and behaviour, and opportunities for learning
• Implement positive, robust classroom routines and practices that support student learning and engagement
• Assist teachers and allied professionals to implement student behavioural plans and collect and monitor data to support interventions.
• Assist teachers to manage emergency situations to resolve any immediate safety concerns and implement required processes

3. Collaborate for Optimal Student Learning & Development

• Work in partnership with allied professionals and appropriate other internal stakeholders for effective planning and execution of development strategies for the student
• Work in partnership with family members to support student learning across school, home and community

4. Support Programme Administration

• Maintain inventories of equipment, materials and supplies
• Manage administrative tasks as assigned by reporting officer
• Work with Advocacy and Community Engagement (ACE) to place and mentor volunteers
• Work with People and Culture (PC) team to mentor interns

Candidate Requirements

Possesses a good Diploma or Degree, preferably in a related field, with a strong interest in the special needs community.

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Roles and Responsibilities

• Assist clients with applications for benefits and entitlement programs
• Advocate for adequate, timely and cost-effective services
• Respond to any issues that occur during the delivery of services
• Assist clients with living independently in their own homes
• Schedule appointments for clients, answer phones and track clients’ service records
• Monitor the services being provided and stay up to date on any services being introduced or discontinued
• Evaluate the quality of all services and identify areas that need improvements

Requirement and Skills

• Prior working experience in multi-national company collaborating with stakeholders from different countries.
• Possess strong and assertive verbal, written communication skills and presentation skills.
• Creative ability to devise communication strategies with IT, especially web media and video means of communication.
• Good and collaborative attitude to work as a professional in a team.
• Ability to work in a fast-paced environment with constantly changing priorities.
• Solid problem-solving and time-management abilities.

• S$2,800 Higher
• Career progression
• UK MNC
• Diploma & above in any related descipline
• Minimum 2 years experience in Customer Service

Our client who is focused on foodservice, the business comprises a mix of well-established leading and rapidly growing market positions is looking for suitable candidates to join their growing business as Customer Service Executive

RESPONSIBILITIES:

• Reports to the Customer Service Manager
• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Minimum diploma & above of relevant discipline
• Minimum 2 years of related experience preferably with food & beverage exposure
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Good communication and negotiation skills
• Proactive in solving problems
• Passionate, highly driven, independent, able to work under pressure and as well as multi-tasking

OTHER INFORMATION:

• Location : Clementi
• Working hours : · Mon - Fri: 8.30am to 5.30pm / Sat: 8.30am to 12.30pm
• Salary: S$2,800 higher / Negotiable (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, Apply through this job application or,

Call your Friendly Consultant, Jessmond Delan (Reg. No: R1871814 ), at +65 6590 9918 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Work Location: Yishun

Work Hours: Monday to Thursday 8.30am to 6.00pm; Friday 9.00am to 6.00pm ( inclusive 1 hr lunch)

Contract Period: 1 March 2024 to 28 Feb 2025

Job Responsibilities:

Perform frontline reception duties and support the Administration Team in the smooth running of operations within the school.

The duties will include as follows:

1) Providing good frontline customer service – including handling enquiries (calls or in-person) and rendering assistance to students and staff;

2) Management and compilation of data and drafting of simple correspondences;

3) Collection and verification of documents;

4) General office administrative duties & ad-hoc logistics and operational support; and

5) Other general duties or projects assigned by the school.

Job Requirement :

1. Possess at least one of the following qualifications:

a. Certificate in Office Skills / Nitec in Office Skills / Nitec in Service Skills (Office) / Certificate in Business Studies (Accounting) / Higher Nitec in Accounting / Higher Nitec in Business Administration / Higher Nitec in Business - Information Technology / Higher Nitec in Business Studies (Administration) / Certificate in Business Studies (Secretarial Practice); or

b. 3 or more GCE ‘O’ Level passes including English or Mathematics or the equivalent of ESS Career Readiness Certificate (Operations); or

c. 3 or more GCE ‘N’ Level passes including at least a P3 in English and Mathematics or the equivalent of ESS Workplace Literacy and Numeracy (WPLN) Level 5

2. Good communication skills and positive work attitude;

3. At least 2 years of relevant work experience in frontline customer service, general administration, preferably in a school setting.

22C1322 Maxhunt Resource Pte Ltd

R23115755 Choy Sin Ern Nicole

Job Highlights

HIGH PERFORMANCE MONTHLY INCENTIVE ($$$)

HIGH ATTRACTIVE INCREMENT ($$$)

HIGH OVERTIME PAYOUT ($$$)

Working Hours - Full Time

- Monday to Friday – 9am to 6pm

- Saturday - 9am to 4pm

Salary

- Up to S$3,000 per month

Job Description

- Software Training Provided

- Basic Daily Administration Support

- Booking appointments

- Handling of car servicing related matters

Working Location

Central - Sin Ming Drive

160 Sin Ming Drive, #01-13, Singapore 575722

The Executive (Facilities Support) will be responsible for ensuring smooth daily operations, maintenance and upkeep of the RC’s estate and facilities, through regular building and M&E inspections, compliance to authorities’ requirements and management of service subcontractors to effectively achieve the highest standard. The postholder will also ensure that all facilities maintenance issues and emergencies are attended to promptly and rectified with minimal inconvenience and disruption. The postholder will work closely with vendors/contractors such as security force, cafeteria and transport services.

Critical Work Functions

1. Implementation of safety policies and initiatives to ensure a conducive and Safe Environment for Users

• Develop and implement preventive/corrective maintenance programs for M&E installations
• Develop and implement fire emergency plan, fire safety audit, maintenance plan for security surveillance systems and carpark facilities to achieve highest standard of safety and security
• Requisite safety and security equipment and parts
• Follow up and investigate incidents or complaints relating to fire safety and security in RC campuses and properties
• Work closely with security vendor to ensure safe and smooth vehicular flow in premises
• Program Security Cards and issue to all new hires, collect all Security Cards card from resigned staffs and delete the access card in system

2. Liaison with subcontractors and vendors

• Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget and approved specifications.
• Conduct general inspection to identify services for rectification and oversee sub-contractors’ performance in accordance with contractual work scope and timeline of completion
• Regularly coordinate and escort the external vendors to carry out regular maintenance and fixing services accordingly to schedule or as needed
• Plan the transportation deployment of the school vehicles; and ensure maintenance and upkeep of the school vehicles.

3. Education and Staff Enablement

• Remain up to date and compliant with all relevant legislation, organizational procedures and policies
• Cultivate a high performance team culture through promotion of learning and development and regular feedback on performance

Job Holder Requirements

• Higher Nitec or Diploma in Facility Management/Building Services/M&E
• Entry level to experienced

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Choa Chu Kang)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Lung cancer is one of the most common cancers in Singapore. There are many unmet needs of patients coping with lung cancer. Lung Cancer Education and Advocacy for Patients (LEAP) was launched in 2019 with the aim to educate, support and empower our patients. As the patients’ voices and experiences are integral to advancing lung cancer care, LEAP has set up a patient advocate council to keep educational and research efforts patient-centric, improve patient journeys and provide holistic care.

As the council increasingly engages the local, regional and international stakeholders, a patient advocate council manager is vital to its success. LEAP is looking for an experienced, nimble and enthusiastic advocacy manager, who can enable the council’s growth and amplify the impact of its initiatives.

Responsibilities:

• Engage and collaborate with a core groups of patient advocates to address critical issues and seek solutions relating to lung cancer care
• Build and manage strategic relationships with various local and international patient advocacy organisations, medical associations, industry partners and government bodies
• Foster patient centric focus in lung cancer research, education and care by enabling opportunities for patient participation and collaboration

Requirements:

• Degree in healthcare, business, marketing, health economics or closely related discipline
• At least 3 years of experience in relevant healthcare, pharmaceutical or advocacy field
• Prior experience in engaging patient organisations, pharmaceutical industry or government bodies is highly desired
• Excellent interpersonal and communication skills - able to engage with all levels of stakeholders
• Possess good organizational skills and a strong interest in finding solutions and improving health outcomes for patients
• Proactive, self-motivated with a solution-oriented mindset
• Expert command of language both written and spoken
• Keen passion for advocacy

* 5 days work week

* Shift job (1st shift: 6am - 3.30pm, 2nd shift: 11am - 8.30pm)

* Basic + Flexi Allowance + AWS + VB

* Location: Expo MRT (walking distance from MRT station)

* UK MNC company

* Permanent role

Our client is a UK MNC company who providing healthcare and security service to various industry

Responsibilities:

• Manage cases in line with the key directive of Assist First, Verify Later
• Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures
• To be the first point of contact for members, end users, clients, service providers and colleagues
• To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover
• Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.
• Escalate cases and requests as per company protocols
• Organise the full range of medical and security services for clients, utilising the internal resources of International SOS and external correspondents where necessary
• Positively promote company to other organisations.
• Carry out any other reasonable duties as requested by the manager.

Requirements:

• Diploma or equivalent
• Min 1-2 years working experience
• Experience in call centers, assistance companies and/or hospitality industry an advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

Sales & Customer Service Executive [Up to $2600/Comms/AWS|5.5 days| Bright Hill]

Job info

• Monthly Salary: Up to $2600 + Comms + AWS
• Working days: Monday to Friday (9.00 am - 6.00pm), Saturday (9.00am to 1.00pm)
• Location: Bright Hill

Job description

• To manage customer satisfaction needs and requirements
• Develop marketing strategy for the company to achieve monthly sales targets
• Interact, engage and built a good relationship with customer
• To follow up with potential leads into sales
• Organize customer visits and conduct presentations regarding product and services
• Help in the preparation of quotation and invoice
• Help in follow up payment with customers

Job requirement

• Preferred someone with customer service experience

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun| EA Personnel No.: R22109905

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary Range: $ 2,600 - $3300

Location: Buangkok

4 days a week

Required to work on rotating shift - including weekdays & weekend + PH

• Working Hours - Shift Work
• AM Shift – 7am to 4pm
• PM Shift – 10am to 7pm
• Day Duty Officer – 7am to 7pm
• Night Duty Officer – 7pm to 7am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home's premises

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

OBJECTIVE / PURPOSE OF THE DEPARTMENT

• The contract logistics department handle designing supply chains solutions, warehouse management, transportation and distribution of goods and inventory management by working closely with customer to meet their specific needs.
• To ensure all compliances within and outside the department

OBJECTIVE / PURPOSE OF THE JOB

• This role is responsible for ensuring the accurate and efficient receipt, storage, maintenance and security of all goods and equipment within the warehouse operation.

DIMENSION AND QUANTITIES

• National Scope – manage logistical activities

KEY ACTIVITIES / ACCOUNTABILITIES

• Coordinate with customers and concerned parties for logistics arrangements (order processing / instruction / Standard Operating Procedures, logistics operations including WMS, billing, claims, etc)
• Monitor and ensure the effective communication and work relation with customers.
• To assist the team to ensure and enhance customer satisfaction.
• Proactively participate in Business Excellence Program of the company

REQUIREMENTS

ESSENTIAL EDUCATIONAL AND / OR TRAINING QUALIFICATIONS & CERTIFICATES

• Diploma and above qualification in logistics or related equivalent qualification.

PREFERRED EXPERIENCE AND KNOWLEDGE

• 2 years of working experience or more in logistics industry required, preferably in warehouse operations
• General knowledge on logistics and freight forwarding businesses

NECESSARY TECHNICAL / FUNCTIONAL SKILLS

• Customer service skills
• Effective communication
• Proficient in computer skills and applications including emails, data entry and Microsoft office

REQUIRED BEHAVIOURAL COMPETENCIES

• Customer Service skills – ability to build positive and supportive / harmonize work relationship with internal and external customers, to achieve customer satisfaction & customer loyalty, and to handle efficiently customer feedback.
• Communication – able to express ideas clearly in written & spoken, to listen and understand effectively (instruction & expectation & feedback) and to contribute ideas or make necessary constructive feedbacks.
• Flexibility & Adaptability – ability to work under change, open minded, and incorporates new skills & ideas.
• Proactive – take responsibility of own works, anticipating problems and taking affirmative steps to deal with them positively and efficiently and having an orientation to future.

Specialist Teaching Associate, English / Science (5-day work week)

Job Highlights

• Competitive pay, *New* Additional bonus for teaching 2 weekends
• Career progression to flexible work schemes to suit your various work life stages.
• Strong welfare and staff benefits + annual performance bonus
• 5-day work week (inclusive of Saturdays and Sundays)
• Island wide locations

Specialist Teaching Associate (Primary / Secondary English Teacher)

In this role, you will

• Teach an average of 10 to 13 lessons per week including covering classes for your peers.
• Deliver lessons in accordance with TLL’s teaching and curriculum standards to ensure a high quality of student learning.
• Monitor student progress through holistic assessments of student behaviour and development.
• Establish and maintain good relationships with students and parents; provide regular updates to parents on students’ performance and progress.
• Create and maintain a safe and conducive learning environment for students.
• Participate in marketing events and open houses as ambassadors of the company, as required
• Your job might also entail other ad-hoc duties such as work on educational projects or events.

We value our teachers and their hard work!

• We offer highly attractive remuneration, including annual performance bonus and bonus for teaching 2 weekend days.
• We are committed to providing strong welfare benefits, including medical and dental coverage.
• We care for your well-being – there are company-wide engagement initiatives all year-round and attractive corporate perks.
• We offer career progression and growth opportunities through our various leadership schemes.

We support you in your teaching!

• We want our teachers to shine. You can wow your students with our detailed student worksheets, which come along with teacher notes and a teaching deck, all designed inhouse!
• We care for our teachers’ professional development. From the time that you join, we offer guidance, training, mentoring and training courses that help you learn and grow as professionally.
• We provide a great classroom environment with useful and relevant technologies to facilitate your teaching.

Snapshots of our ideal candidate

• Passion for teaching and nurturing young minds!
• Positive, resilient self-starter with strong work ethic.
• Excellent interpersonal communication skills.
• Graduated with a degree in any discipline, or a Diploma in Early Childhood Education. Relevant experience is not required but will be an added advantage.
• Willing to travel between the various TLL centres for classes, as and when required.
• Work schedule includes 3 weekdays and 2 weekends (Saturday and Sunday).

Why Teach with Us?

Our teachers are the heart and soul of our business. We appreciate how our teachers inspire and nurture our students, helping them surpass their personal best.

Are you ready to join us and groom the future leaders of tomorrow?

Start your journey with us today. Shortlisted candidates will be contacted within 2 weeks from the date of application.

Guest Experience Executive | Receptionist | Little India

Salary range: $2,100 + OT

Monthly Gross can reach $2600
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Position : Call Centre Executive – Up to $3,500 Basic - Clarke Quay - All Welcome!
• Location : Clarke Quay
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM
• Salary (commensurate with experience): Up to $3,500 + 14 Days AL + AWS + Performance Bonus + Medical & Dental Benefits
• Duration : Permanent
• Industry : Medical

Responsibilities:

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Any other ad-hoc duties as assigned.

Requirements:

• Must have prior related experience in customer service related roles

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684