Total 45,491 Customer Service job vacancies in singapore

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Company’s Profile:

Our client is a leading commodity shipping and vessel management company with established key partnerships across the region and internationally and are now looking for an IT Support Executive to join their dynamic and fun-loving team!

Work location: Alexandra

Working hours: Monday – Friday, 9am – 6pm

Job Responsibilities:

• Update Company’s IT Policy and ensure compliance
• Provide day to day IT support to end-users within the company
• Provide IT support for Vessels via remote tools or vessel visit if required
• Support and ensure normal IT server operations within the company and vessels
• Maintain and update Office Hardware inventory
• Administer Company's Marine ERP's
• Ensure that backup and replication is done for ERP's and office servers
• Collaborate with other Business Units on new technological needs or expand uses for existing technologies to increase functionality or efficiency if required
• Arrange or conduct IT training for new users or technologies
• Coordinate with vendors and service providers when required
• Maintain/create user documentation and training materials
• Actively explore and deploy new software/hardware, unit standards, policies and procedures and effectively manages to achieve them when required

Requirements:

• At least 5 years’ IT support experience in shipping companies
• Basic SQL Knowledge to run/apply queries
• Education qualification in Information Technology or equivalent
• Good communication skills to work with internal and external stakeholders

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Scope

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Working Hours: 830am- 6pm

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description & Requirements

Key Responsibilities:

1. Attend to troubleshooting and repairs of equipment

2. Respond to fault calls promptly

3. Provide hands on preventive maintenance service on equipment deployed

4. Ensure good quality of work and abide to safety and environmental regulations

5. Provide and maintain good customer support

6. Any ad-hoc and other duties as assigned by the company

7. Willing to work on night shift

Requirements:

1. A good team player with positive attitude

2. Possess good problem-solving and analytical skills

3. Possess valid driving license will be an advantage

Our client is one of the leading players in the Medical Device Manufacturing. Due to business needs, they are now recruiting a Optometrist to be part of their Opto team for ongoing transformation projects. They are located in the Centre – easily accessible.

The Duties of Optometrist are:

• Conduct comprehensive eye examinations utilizing specialized equipment for diagnostic and testing purposes.
• Offer expert guidance and solutions to customers regarding their eye care needs.
• Engage with customers to gather detailed case histories for accurate assessment.
• Dispense and oversee inventory management of contact lenses, trials, and solutions.
• Maintain meticulous records of patient eye health and purchases.
• Ensure proper upkeep and maintenance of equipment and measuring devices.
• Facilitate the smooth operation of daily shop activities.

Requirement

• Min Diploma in Optometry
• Registered with the OOB (Optician and Optometrist Board of Singapore)
• Able to commit retail hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Sales & Service Coordinator

• Working location: Hillview
• Working days: 5.5 days
• Working hours: Mon – Thur (08:30 to 18:00), Fri (08:30 to 17:30), Alternate Sat (08:30 to 12:00)
• Salary: $2,800 - $3,000 + Commission + Annual Performance Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Corporate and Investment Banking (CIB) Technology, under the Payments Technology team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability

• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science or equivalent

• Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in observability and monitoring tools and techniques

• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Possess technical skillset in Unix / Linux technologies, Shell scripting, PowerShell, Python, Oracle / SQL, Cassandra, monitoring, telemetry/ Observability tools (ITRS Geneos/ Grafana/ Datadog/ Dynatrace) and messaging frameworks (Kafka, MQ)

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting

• Possess good working understanding of public cloud with AWS Certification as a plus.

• Experience working in banking and payment domain: High and low value payment, SWIFT, Real time payment, collection, cheque clearing, tax payment, partner bank system

• Collaborate well and possess the ability to foster relationships effectively with diverse groups across geographies

• Ability to multi-task, handling complex requirements and is adaptable

Note: This is a shift role, including regular weekend rotations.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=777a2707bd8d27585a30ac4b28fa9847

• Responsible for taking orders and serving food and beverages to guests
• Polite, friendly and well grown
• Verifying the identification and age of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• Work with kitchen staffs to resolve any complaints and process customer payments

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Position: Service Technician

Responsibilities:

1. Service & Maintenance of fitness equipment

2. Repair & Trouble-shooting service

3. Assembling & Dismantling of fitness equipment

4. Handle warranty claim & parts ordering

Requirements:

Singaporean ONLY at the moment.

1. Minimum Nitec / Higher Nitec in Mechanical engineering related discipline. Electronics and electrical knowledge or experience preferred.

2. 3-5 years of working experience, fitness industry experience is bonus.

3. Possess class 2B and/or class 3 driving licence and own transport preferred.

4. Initiative and willing to learn.

5. Experience in customer relationship management.

6. Dedication to providing great customer service.

Salary Package:

$2200-2700 (Basic Salary+ Monthly transportation allowance + Incentive)

Equipped with company mobile phone

Medical Claim

Free light refreshment & drinks in company pantry area

Free Parking

Annual Company trip (Oversea)

Annual wage supplement and annual bonus

Interested applicants are invited to write in or email with detailed resume, stating current and

expected salaries to: [email protected]

Summary:

• Government / Public Healthcare
• Working location: Woodlands
• Up $3900 Basic + AWS + VB + Yearly Salary Increment

Responsibilities:

• Manage general inquiries and appointment scheduling for all medical services.
• Assess patient concerns through phone, email, or other communication methods, and guide them to the right care based on established health protocols.
• Participate in meetings with relevant teams to discuss and provide feedback on triage services.
• Gather and track data for monitoring and reporting on service outcomes.
• Ensure patient health information is kept confidential.
• Improve the triage process to reduce waiting times for patients needing urgent or specialist care.

Requirements:

• Candidates with EN/RN/Paramedic/Media background are preferred
• Experience in Emergency department, Ambulatory care, Care Co-ordination or previous telephone consultation is an advantage

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gao Shan (Jane)

Registration Number: R23118568

EA License No: 06C2859 (MCI Career Services Pte Ltd)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Location: West and East Region

Responsibilities:

Provide caring and attentive support to infants, understanding their needs and stages of development.

Organize fun activities that help children explore and learn from a young age.

Keep the environment safe, clean, and interesting for infants, supporting their physical and emotional well-being.

Keep parents informed by sharing regular updates about their child's progress and daily routines.

Work closely with other team members to create a positive and enriching environment for the children.

Qualifications (Required):

Advanced Certificate in Early Years or Higher Certificate in Infant Care.

Strong understanding of infant development and a passion for working with young children.

Ability to communicate well with both children and parents.

Ability to create and maintain a warm and stimulating environment for infants.

Techskills Career Services (S) Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA)

What’s app your profile to +65 86701803

Thank you

Techskills Career Services (S) Pte Ltd

EA. R23113418

Responsibilities:

• Knowledge in servicing and maintenance for refrigeration / machines electrical.
• Identify faults, troubleshoot, and repair various commercial kitchen equipment.
• Performing repair jobs promptly and efficiently.
• Submission of daily report of servicing & maintenance functions.
• Ensuring all works compliance with appliance standards and Health and Safety Act.
• Maintaining service vehicle in good condition.
• Other relevant skills or experience we will consider to be of benefit.
• Any other duties as assigned.

Requirements:

• Hands-on experiences in installation, maintenance, troubleshooting and/or repairs in machines electrical and mechanical diagnostic skills.
• Possess valid Singapore class 3 driving licence is preferred.
• Basic or excellent written (English) and interpersonal skills.

Note:

• Only shortlisted candidates will be notified.

Responsibilities

• Perform front-counter duties such as patient registration, appointment-scheduling, billing, handling enquiries etc.
• Provide financial counselling to patients.
• Assist doctors/nurses when required.
• Maintain the cleanliness of the clinic and its reception area.
• Perform other administrative and ad-hoc duties as assigned.

Requirements

• Minimum O levels or equivalent.
• Good communication and interpersonal skills.
• Able to multi-task and work in a fast-paced environment.
• Prior experience in healthcare or health-screening centre will be advantageous.
• 5.5 day work week.

Responsibilities:

• Coordinates digital solution implementation
• Assists in testing & Commissioning of digital solutions
• Supports Troubleshooting on field
• Basic Service, IoT solution configurations
• Monitors and responds to Events/Alarms of installed based at command centre
• Logging of activities, daily monitoring of status & backup management
• Liaises with 3rd party command centre for incident management
• Works directly with operations & field engineers onboard installed based
• Reacts and advises on Failure mode rectification
• Supports Root Cause Analysis and troubleshooting remotely

Requirements:

• Diploma /Degree in Engineering
• Minimum 2 years of Marine /Operations and Field Service experience
• In Depth offshore /marine system (equipment level & control system level) understanding
• Prior maintenance planning know how
• Basic Understanding of construction drawings (SLD & PNID)
• Basic IT programming knowledge preferred
• Has high integrity, mature and self-motivated
• Organisational and time management skill is a must
• Enthusiastic and passionate
• A team player with good interpersonal skills and able to work well with both internal and external stakeholders

Our Addresses and Working Hours:

Pioneer Yard

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Role:

This is a full-time, onsite, Operations Support OfficerRole in MOE Secondary School. If you are selected,

You will work closely with Admin Manager (AM), Operations Manager (OM) and School Leaders (SLs) in an MOE Secondary school (nearest MRT- Yio Chu Kang) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

· Maintain the general cleanliness of school environment and upkeep of school facilities.

· Provide support for routine operational tasks including day-to-day opening/closing of school.

· Carry out logistical support for routine and ad hoc school events and activities, including transporting and arranging furniture and equipment.

· Assist in the school’s safety, security and crisis preparedness activities, ag. arming and disarming of school alarm system, reporting faults in school premise in a timely manner.

· Any other duties assigned by OM.

Job Requirements:

· Able to communicate in English and work in a team.

· Prior experience in cleaning duties, logistics-related work or simple administrative duties. Preferably at least 3 years of experience in any of these fields.

· Physically fit to perform the roles effectively.

· Other relevant skills such as coordinating skills, able to work under tight timelines etc will be an added advantage.

· Please submit CV and all relevant certifications of the proposed candidate, including testimonials where applicable.

Summary:

Contract Period: From 1 Jan 2025 to 31 Dec 2025.

Working Hours:

· Mondays to Thursdays: Shift 1 (6:30am to 4:00pm) or Shift 2 (9:00am to 6:30pm),

inclusive of 1hr lunch break

· Fridays: Shift 1 (6:30am to 3:30pm) or Shift 2 (9:30am to 6:30pm), inclusive of 1hr lunch break.

· Service not required on Saturdays, Sundays and gazetted public holidays

Responsibilities:

• Ensure all incoming calls are answered and directed to respective employees promptly and politely.
• Welcome all company’s visitors and assist them in locating the employees that they want to meet.
• Courier services are properly coordinated.
• Distribution of incoming faxes and mail. Ensure faxes and mails are being distributed according to the distribution list.
• Recording and maintenance of records for incoming and outgoing mails.
• Responsible for office pantry, stationery ordering and maintenance, maintenance of general cleanliness of the office premises, surveying state of office equipment and furniture and liaising with repairmen etc
• Liaising with IT personnel on office computers and server maintenance
• Arranging for office events such as birthday parties, fun runs, charity events etc
• Complete all assignments as assigned by the General Manager.
• Complete other duties assigned by the Senior Administrator.

Requirements:

• At least "N" / "O" Level or Certificate in Business Administration
• At least 1 year of related working experience
• Possess good communication and administrative skills.
• Able to work independently & efficiently.
• Computer literate with knowledge in MS Word, Excel and Powerpoint.
• Preferably able to commence immediately.

If you meet our criteria, please forward a comprehensive resume, stating notice period required if applicable, and your current and expected remuneration to:

[email protected]

(All applications will be in strict confidence. We regret that only short-listed candidates will be notified)

About GenScript Biotech Corporation

GenScript Biotech Corporation (HK.1548) is the world's leading technology and service provider of life science R&D and manufacture. Built upon its solid gene synthesis technology, GenScript Biotech is divided into four major platforms including the life science service and product platform, the biologics contract development and manufacturing organisation (CDMO) platform, the global cell therapy platform and industrial synthesis biological product platform.

As of June 30 2022, GenScript Biotech has more than 6,500 employees globally, over 38% of whom hold Master's and/or PhD degrees. In addition, GenScript Biotech owns a number of intellectual property rights, including over 240 patents, over 900 pending patent pending applications and great numbers of trade secrets. Driven by the corporate mission of "making people and nature healthier through biotechnology", GenScript Biotech strives to become the most trustworthy biotech company in the world.

Position: Admin Specialist cum Receptionist

Key Responsibilities

The incumbent would be required to provide full spectrum of administrative support for the Asia-Pacific Division of GenScript

• Manage front-desk duties such as handling phone calls, welcoming visitors, providing courier services, and processing mails
• Ordering office stationery, business namecards, pantry supplies, and maintaining pantry/office equipment
• Ensure the tidiness and cleanliness of the workplaces at all times
• Lease, maintain, manage rental agreements and provide local services for expats.
• Assist with business travel arrangements and negotiate corporate rates
• Communicate with building management and vendors regarding company operations and staff inquiries
• Streamline and optimize operational processes to improve efficiency
• Prepare administrative expenditure reports and submit invoices for payment processing
• Provide support for company meetings and assist with the organization and preparation of company events
• Communicate and collaborate closely with internal departments, including department heads and management, to ensure smooth operations
• Other ad hoc duties as and when necessary

Qualifications

• Diploma with minimum 5yrs of relevant experience; or Bachelor's Degree holder with minimum 2yrs of relevant experience
• Attention to details and good problem-solving skills, have strong sense of teamwork and service orientated
• Strong time management and multitasking abilities, particularly in fast-paced work environment
• Ability to multi-task, work under pressure and meet deadlines
• Self-driven individual and able to work independently with minimal supervision
• Willingness to take on additional tasks and provide ad hoc support as requested, demonstrating flexibility and initiative
• Excellent verbal and written communication skills in English and Chinese (as this role works closely with internal customers in China)
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and video conferencing tools (Microsoft Teams), prior experience in Lark is an added advantage

Reporting to the Centre Manager, the incumbent for SCC Admin. Executive position will work closely with the Centre Manager to provide administration and operational support to BCARE Joy Connection (JOYC).

Job Responsibilities

I Administration

1. General administrative duties including but not limited to the following:

a. Photocopy, draft letters/ WhatsApp’s broadcast messages to parents and filing of documents.

b. Update and maintain displays on notice boards.

c. Maintain and update student’s database and custody of documents.

d. Liaise with Finance pertaining to centre fee collection matters, issue receipts and monthly update

excel collection reports to Finance for reconciliation.

e. Ensure all forms are adequate and create new forms where necessary.

f. Apply SCFA and withdrawal via the online SCFA portal.

g. Responsible for petty cash claims, month-end petty cash reports, and submitting the supporting

to Finance.

2. Provide good customer service through:

a. Answer phone calls and attend to walk-ins.

b. Communicate/ liaise via WhatsApp or phone calls with parents, students, tutors and service providers.

3. Prepare reports and documents:

a. Monthly compilation of centre fees.

b. Weekly and monthly updates of students’ attendance schedules.

II Programmes

4. Fetch students from the school or designated pick-up point.

III Operations and General Maintenance

5. Monitor Centre cleanliness.

6. In charge of buying tea breaks and assist in serving tea break and lunch.

7. Organise the storage space of the Centre with the help of teachers.

8. Replenish stationery, first aid box, ordering assessment books etc.

9. Manage facilities e.g. coordinate, liaise and schedule of general repair, maintenance and upkeep of the Centre e.g. air-cons, office equipment, fire extinguishers, housekeeping and storerooms.

10. Maintain and upkeep office equipment e.g. photocopier and desktops, projectors, telephones

etc.

11. Liaison for volunteer arrangements.

12. Work on any other areas that the Centre Manager may direct as and when necessary.

Highlights:

• Homeland Security Solutions Provider / CAT1 clearance
• Permanent job opportunity
• Great remuneration and benefits
• ITIL V3 / ITIL V4 is an advantage
• 12 Hrs Shift work
• Location: Ang Mo Kio
• Attractive Package: AWS + VB

Job Description:

• Responsible for the monitoring of servers, systems & networks in an environment requiring 24 X 7 X 365 uptime.
• Provides escalation point for all system generated events/alerts and user generated incidents.
• Follow established Standard Operating Procedures in response to system alerts and routine tasks with consistent accuracy.
• Perform tasks as defined in the NOC Shift Report. These tasks vary by day and night shift but include items such as performing backups, checking status of current jobs, tape management, etc.
• Demonstrate initiative and provide feedback on existing processes and procedures, submitting ideas for on-going improvements. NOC Operators should use their experience with the system to help review documentation on a continuous basis.
• NOC Operators are expected to be somewhat flexible in their work schedules. On occasion, it may be necessary to work an odd shift to help cover shifts when co-workers are out. Special situations may arise that require the NOC Operator to perform additional tasks that are not listed above.
• Assist in testing and evaluating possible enhancements to monitoring solutions
• Assist in managing and monitoring all installed systems and infrastructure
• Assist in deploying tools and systems to manage and monitor IT environments fulfilling requirements from internal or external parties

Skill sets:

• Diploma / Degree in IT / Computer Engineering or equivalent
• 2 years of experience in IT Support & Monitoring
• ITIL Foundation V3 is preferred
• Must be a detail-oriented and proficient in troubleshooting
• Excellent written and verbal communications skills are a must
• Experienced with monitoring tools & service desk system
• Comfortable in a fast-pace environment, working across multiple platforms simultaneously

HOW TO APPLY:

Interested applicants please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

1. Current salary (breakdown)
2. Expected salary
3. Notice period
4. Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui (Jacinda)

EA Personnel Reg No: R22106242

JD:

We are looking for an Infrastructure Support Engineer providing support on Windows Server components.

Key Responsibilities:

• Monitor system performance and troubleshoot issues related to hardware, software, and network connectivity.
• Perform regular system updates, patching, and upgrades to maintain security and performance standards.
• Execute impact assessments and testing for infrastructure changes under the direction of senior team members.
• Create and maintain documentation for system configurations, procedures, and troubleshooting guides.
• Provide support for backup and recovery processes, ensuring data integrity and availability.

Qualifications:

• At least 3 years of experience in Windows Server administration.
• Basic knowledge and hands-on experience with Windows Server components, including Active Directory, Group Policy Objects (GPO), DNS, DHCP, IIS, and File Server.
• Familiarity with PowerShell and Command Prompt commands and scripting.

This is an initial contract till the end of Dec 2024 which will be renewed.

Team & Position

Embark on a transformative career journey as a senior Dot Net developer in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a senior Dot Net Developer of a internal Reporting application, you will be immersed in real life projects, shaping the future of capital markets reporting software. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of an identified subject matter expert, as well as being in part of the various communities.

Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like blockchain, APIs and artificial intelligence is also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

Main Responsibilities

• Able to autonomously design, code, test, deploy and debug applications, ensuring scalability, performance, and maintainability software applications.
• Collaborate with project manager/Product Owner, business analyst, and infrastructure teams to gather and analyze the requirements & work on incident resolution
• Participate in code reviews and maintain code quality by adhering to coding standards via designated Code Management Tools ( GitHub/JIRA.. etc)
• Diagnosing & resolving application/configuration/code level technical issues
• Stay up-to-date with the latest .NET technologies and best practices and ensure up-to-date technical documentation.
• Embrace DevOps culture, contribute to the team’s DevOps initiatives, including production support, and release management ( You Build It, You Run It Model - We expect our developers to take ownership of their code throughout its lifecycle. This includes providing production support and managing releases. This approach fosters a strong sense of responsibility and accountability).
• Implicitly ensure all CI-CD artefacts are part of the solution
• Develop and maintain documentation for technical architecture, Functional Flow, troubleshooting steps and application User Guide.
• Provide mentorship to junior developers.
• Contribute to continuous improvement, automation and development initiatives to elevate the efficiency of activities.

Qualifications and Profile

• At least 2 years’ experience with Frontend framework like Angular/React including bootstrap, HTML5 and CSS
• Strong proficiency in advanced C# language features, such as async/await, dependency injection, etc.
• Extensive experience with ASP.NET MVC, Web API, or ASP.NET Core.
• Experience with the .NET CLI, GIT, writing and maintaining integration and unit tests
• Experience with relational databases (SQL Server, MySQL, etc.) and ORM frameworks (Entity Framework, etc.).
• Should have good knowledge of third –party data Grid Controls like AG GRID
• Minimum 1 year experience in Microsoft Odata (Open Data Protocol) API Implementation
• Develop and consume RESTful APIs to integrate with various systems and platforms.
• Proven experience working in Agile development environments (JIRA Scrum, Kanban).
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Experience in Control-M configuration & management
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• Understanding of Solid Principles with object-oriented programming
• Experience with application performance optimization and scalability.
• Experience with standard DevOps tools (e.g., Git, Jenkins, JFrog, Docker..).

Nice to Have

• Knowledge of AWS/Google cloud is an added advantage
• Understanding of Basic Capital Market/Financial Domain Knowledge

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Strong perseverance and diligence towards attaining goals and effective time management
• Passion for sharing expertise and grow team members’ skills.
• Autonomous, self-motivated and excellent team player
• Self motivated & Driven

Experience & Education Requirements

The successful candidate should have:

• At least 7 years of software development experience
• At least 5 years’ experience working with C#
• Master/ Bachelor’s degree in Computer Science/ Information Technology/ Programming & Systems Analysis/ Science (Computer Studies) faculties.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Responsibilities

Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• plan, execute and support system implementation, software/hardware upgrades and security patches.
• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.
• identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.
• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

• providing estimated costs and timeline to implement the changes.
• securing the necessary resources to carry out the changes.
• ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.
• assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.
• overseeing the proper implementation of the changes.

Requirements

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.