Total 45,562 Customer Service job vacancies in singapore

Job Scope:

• Perform clinical and administrative duties
• Schedule patient appointments and registration
• Assist in managing smooth and efficient clinic operations
• Responsible for planning and maintaining clinical & service quality
• Registration of patients and provide customer service
• Process prescription accurately and dispensing of medicines
• Process of billing transactions under different government schemes
• Manage inventory and replenish of medicines and consumable items
• Operate Clinic Management System

Job Requirements:

• Singaporeans Only
• At least 1 year of working experience
• Good patient care and service attributes
• Interested in Paediatric

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Scope:

• General administratives duties with management board meeting
• Assist with preparation and organisation of meetings
• Write minutes for meetings
• Assist with PDPA and Risk Management related responsibilty
• Ensure good time management skills and problem solving skills
• work closely with corporate affairs department and CEO

Job Requirements:

• Singaporeans Only
• 5 years relevant work experience
• Secretarial experience will be considered
• Strong interpersonal skills
• Proficient in Microsoft Office skills

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Provide excellent after-sales support and address service bookings, inquiries, and complaints.
• Discuss vehicle needs with customers, create detailed quotes, and keep them updated on their service status.
• Input service transactions, generate reports as needed, and manage payments and customer feedback.
• Build trust with customers, recommend suitable services, and follow up on job completion and feedback.

Requirements:

• Have at least a GCE ‘O’ Level or NITEC/Diploma in Automotive Technology, and experience in scheduling repairs and planning resources.
• Basic Knowledge of car components and repair estimates, solve problems effectively, and know the motor insurance claim process.
• Customer-focused, proactive, organized, detail-oriented. Strong communication and administrative skills.
• Hold a valid Class 3 driving license.

Nearest MRT: Taiseng, Ubi, Kaki Bukit MRT

Working Hours: Monday to Friday, 9.00am to 6.00pm,

Saturday, 9.00am to 1.00pm, Sunday and Public Holidays: Closed

Employment Benefits:

AWS (13-Month) : Subject to the performance of the Company

Annual Leave : 1st year: 7.0 days

2nd year onwards: 14.0 days

Pro-rated for incomplete year of service

Medical Leave : As per Employment Act

Hospitalisation Leave : As per Employment Act

All others, if any : As per Employment Act

EA Personnel Name: Melody Sim

EA Personnel No: R2095899

EA License No: 16C8443

Responsibilities:

• Provide receptionist duties at front counter
• Prepare and dispense medications
• Assist doctors during consultation and clinical procedures (if necessary)
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liase with various insuarnce company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• Prior Clinic Assistant / PSA Customer Service experience would be advantageous
• Basic knowledge of Microsoft Office

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone Call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Fine dinning Japanese Ramen Chain Restaurant is looking for Customer Relationship Manager:

Responsibilities

• Report to restaurant general manager and take charge of improving service quality and overall dinning experience from both coporate & restaurant level

• Interact with customers to understand their dinning expectation, collect feedback, minimize unhappiness and complaint

• Help out in general services including preparation of drinks, taking reservation, leading to respective table, table setting up, etc.

Requirements:

• 2 years relevant experience, outspoken and good PR skills

• High standards in personal hygiene and grooming

• Experience in various kitchen equipment especially for Japanese kitchen

• Understanding of basic food hygiene practices

• The ability to work in a fast-paced environment

• Ability to work unsupervised and deliver quality work

• 44 hours & One off day per week

Interested applicants, please email resume to: [email protected]

(Licence No. 04C4555, by applying this job, it's agreeable that you consent us to collect, use, disclose and/or process your personal data for your job placement purposes.)

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description

As a Patient Service Associate, you will be expected to deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer/patients, with the key aim of providing excellent patient care and satisfaction.

Duties and Responsibilities

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• Min Polytechnic Diploma, GCE A/O, Higher NITEC, NITEC qualification
• Experience in customer service will be advantageous
• Proficient in computer skills
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Associate

Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599

Looking to Make a Heartfelt Impact on Young Minds? Join Our Team!

We're seeking passionate and dedicated Student Care Teachers to join a nurturing environment that prioritizes the academic success and holistic development of children aged 7-14 (Primary 1 - Primary 6).

We offer a competitive salary and benefits package, including AWS (Annual Wage Supplement) and performance bonuses.

Why Choose This Opportunity?

• Our Philosophy: We believe in fostering a caring and supportive environment where every child feels valued and empowered to reach their full potential.
• Make a Difference: Guide and support students in their academic journey through homework supervision, testing, and enrichment activities tailored to their individual needs.
• Positive Impact: Create a safe and stimulating space where students feel comfortable to learn, grow, and thrive.
• Beyond Academics: We go beyond just academics by offering a variety of enrichment activities, including workshops, field trips, and community service projects, to spark curiosity and ignite a love for lifelong learning.
• Teamwork Matters: Collaborate with colleagues to plan engaging activities and events that celebrate cultural diversity and foster a sense of community.
• Open Communication: Maintain regular communication with parents regarding their child's progress and well-being, fostering strong home-school partnerships.

What We're Looking For:

• Minimum GCE 'O' Level with a passion for education (prior experience a plus!)
• Strong foundation in subjects relevant to the primary school curriculum (English, Chinese, Mathematics, Science)
• Team player with excellent communication and interpersonal skills
• Ability to manage multiple tasks efficiently and prioritize effectively
• Proficient in Microsoft Office Suite (Word & PowerPoint)
• Retired teachers with a desire to continue nurturing young minds are highly encouraged to apply!

Ready to Join Our Team and Make a Heartfelt Impact?

First Konnection is assisting with recruitment.

We look forward to hearing from you!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Scope:

• General administratives duties with management board meeting
• Assist with preparation and organisation of meetings
• Write minutes for meetings
• Assist with PDPA and Risk Management related responsibilty
• Ensure good time management skills and problem solving skills
• work closely with corporate affairs department and CEO

Job Requirements:

• Singaporeans Only
• 5 years relevant work experience
• Secretarial experience will be considered
• Strong interpersonal skills
• Proficient in Microsoft Office skills

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

To coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the AAC/AACH, which includes:

• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and co-operation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and co-ordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper
• accounting records and also to safeguard against misappropriation of the centre’s assets.

5. Training and Development of Personnel

• Lead, motivate and train junior personnel.

6. Administrative Duties

• Provide secretariat support to the Division of Senior Services.
• Undertake any other duties as required.

7. Qualifications

• Minimum GCE ‘A’ Levels or Diploma in social service or related discipline, with a social service background.

We offer you a wanderlust career where you’ll get to work and travel around the world (at the same time)!. You’ll also get to meet people from all walks of life in your line of duty, as well as experience new cultural exchanges anywhere you fly!

As if that’s not awesome enough, there is unlimited discounted staff travel perks to sweeten the deal for those looking to check off their travel bucket list!

Why be Scootees?

Let your sparkly dreams and wanderlust-filled heart take off when you join Scoot as cabin crew! Our Scootees don’t just fly; they are passionate about creating one-of-a-kind fun and quirky Scoot experience on board with their inflight hospitality while maintaining safety at every altitude.

Here, you will find your community of warm and inclusive teammates, made up of enthusiastic individuals from all walks of life, all with a deep passion for flying. Based in sunny and cosmopolitan Singapore, it's your perfect gateway to experiencing new destinations and cultural exchanges!

Kickstart your Scootee journey with an initial 3-year contract and the potential for additional contracts based on your performance. Enjoy a competitive monthly gross salary of around S$3,600* and unlimited staff travel perks for your family and friends so you can turn your wanderlust dreams into reality—at a fraction of the cost!

As if that’s not awesome enough, for our Singaporeans and PR folks, you’ll get to enjoy a S$4,000 sign-on bonus* and a contract renewal bonus* in addition to our yearly performance bonus!

If you are interested in our overseas Assessment Centre, you may want to consider visiting the other job postings on our career page.

Your responsibilities as Scootees

Your primary duty is to keep our passengers safe at every altitude. Working together as a team, you will also be responsible for delivering exceptional service and adding a vibrant touch to every flight. By maintaining up-to-date knowledge on all areas of duty, you are all set to impress and contribute to every enjoyable travel experience!

Ready to Soar? Here’s what to expect during training!

To get you Scoot-ready, you will undergo a 2-month training programme upon joining. Topics include:

• Safety emergency drills
• Door operation
• Fire fighting
• First aid
• Grooming
• Scootitude
• Passenger handling
• Inflight sales procedures

Go Scootin’ with us as Scootees today!

• You are 18 years old and above.
• You meet the min. height requirement of at least 1.58m for females and 1.65m for males to carry out safety and emergency procedures onboard.
• You have min. qualification of 3 GCE ‘O’ level subject passes (including English) or 5 GCE ‘N(A)’ / ‘N(T)’ level subject passes (including English), 3 SPM subject passes certification including English with a Grade C and above.
• You are able to work on a rostered schedule including weekends and public holidays.
• You are medically fit to perform the role of a cabin crew.
• You believe in delivering exceptional service.
• You embody team spirit and are ultimate team player.
• You handle situations with flexibility and excellence while maintaining safety.

Whether you are fresh out of school or a seasoned pro from any industry, come take to the skies with us!

Hurry, Apply with Us Now!

Only shortlisted candidates will be invited to our Assessment Centre!

Successful candidates must be able to commence employment with us within two months from the date of assessment centre. ​

*Terms & conditions apply

Please apply via the following link:

https://flyscoot.wd3.myworkdayjobs.com/ScootExternalCareers/job/Singapore-HQ/Cabin-Crew---Based-in-Singapore--Recruitment-in-SG---2024-_R0004462

Responsibilities:

• Handle daily operations independently
• Responsible for all shipping documents (transport, documentations, booking with shipping line and preparing Bill of Lading documentations)
• Daily liaising with oversea counterparts, local sales and operation teams on delivery and logistics issues
• Key in cargo details and ensure payment from suppliers and customers are input into the computer system
• Monitor and ensure all orders are duly delivered to customers within a stipulated operation turnaround time
• Coordinate and communicate customer’s requirements and provide timely proposals and solutions to customers
• Quotations
• Handle customer’s complaint or issue, if any
• Any other duties assigned by Management

Requirements:

• Good communication and inter-personal skills
• Proficiency in MS office suites
• Min 3 years of related work experience in freight forwarding/logistics industry
• Familiar with import/export permit declaration and cargo clearance procedures
• Meticulous, multitask, organized and adopt a careful work approach
• Able to start work immediate or on short notice

**Work Location: CHANGI AIRFREIGHT CENTRE

Job Scope:

1. Timely Delivery of Goods to Vessel:

- Ensure efficient and timely delivery of goods to the assigned vessel.

- Coordinate with the purchasing team and warehouse to expedite the process.

2. Inventory Management and Quality Control:

- Work closely with the purchasing team and warehouse to ensure:

- Proper packing and protection of goods.

- Accurate verification of item quantity and quality.

- Maintenance of unbroken cold chain for temperature-sensitive goods.

3. Warehouse Operations Support:

- Assist the warehouse team in packing, inspecting, and preparing goods for delivery.

- Operate equipment such as stackers and forklifts (WSQ forklift license is a plus).

4. Documentation and Customs Clearance:

- Ensure all invoices and relevant documentation are properly signed by the vessel crew.

- Conduct bond permit physical declaration at the customs office at the port.

5. Liaison and Customer Satisfaction:

- Act as the link between the STH team and the relevant vessel personnel.

- Work to resolve any discrepancies in goods and ensure customer satisfaction while protecting the company's interests.

- Maintain a positive and pleasant disposition, fostering good working relationships with vessel crew and officers.

- Represent the company in a professional and positive manner.

6. Driving and Independent Work:

- Possess a Class 3 driving license (experience driving a lorry is a plus).

- Demonstrate the ability to work independently without constant supervision.

7. Adaptability and Ad-Hoc Duties:

- Perform ad-hoc duties as assigned by the team leader, such as collections, pallet transfers, and warehouse work.

- Maintain a flexible and adaptable approach to accommodate the changing needs of the organization.

Job Title: Customer Service (ID8262)
Location: Paya Lebar, Singapore
Working Hour：Mon-Fri, 8:30am to 5:30pm, Sat 8:30am to 1pm
Salary: $2000 - $2500

Job Description:
Deliver customer service to hotline calls, emails and walk-ins
• Processing of orders via various purchase options
• Processing enrolments of new customers
• Prepare daily sales report to ensure accurate payments received and stock quantities
• Assist with merchandise and spare parts purchase
• Filing of documents
• Checking of invoices with order forms to ensure invoices are keyed correctly
• Handle customer enquires
• Issue products to customers according to the purchases
• Packing of stock for deliveries and courier service
• Coordinate with courier to ensure timely delivery
• Daily stock count to ensure accurate and sufficient inventory level
• Order stock in to replenish
• Receiving of stock and arrangement of stock in warehouse
• Providing after-sales service (repair)
• Prepare inventory reports
• Any other ad-hoc duties

Requirement:
• Minimum 3 years of experience in customer service or sales administration
• Strong communication skills in verbally and in written
• MS Office Skills
• Able to work independently and good teamwork
Other information:
• AWS
• Transport, meal and OT allowance
• Medical and dental benefits

Key Responsibilities:

• Involved in System Development and Maintenance whereby design, develop, test, and implement system software to enhance the functionality of the operating systems.
• Install, configure, and maintain operating systems, including Windows and Linux (RHEL), and virtualization platforms like VMware.
• Monitor system performance, identify bottlenecks, and implement solutions to optimize performance.
• Ensure system security through the implementation of patches, updates, and security configurations.
• Provide technical support and troubleshooting for system-related issues. Resolve complex system problems and provide solutions.
• Develop scripts to automate routine tasks and improve system efficiency using scripting languages such as Bash, PowerShell, or Python.
• Maintain comprehensive documentation for system configurations, procedures, and updates.
• Work closely with other IT staff, including network administrators, database administrators, and application developers, to support overall IT infrastructure.
• Manage and participate in system-related projects, ensuring timely delivery and adherence to project specifications.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience as a Systems Programmer or similar role, with specific experience in Windows, Active Directory, Esxi, Linux (RHEL), and VMware environments.
• Proficiency in Windows and Linux (RHEL) operating systems.
• Experience with VMware virtualization technology.
• Strong scripting skills (e.g., Bash, PowerShell, Python).
• Knowledge of network protocols, security practices, and system performance monitoring tools.
• Relevant certifications such as Red Hat Certified Engineer (RHCE), Microsoft Certified Systems Administrator (MCSA), or VMware Certified Professional (VCP).
• Experience with Automation tools like Ansible, Puppet, or Chef.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Support Europe time zone 5.00pm – 2.00am and on-call support during off-hours.

Job Description:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination experience

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

(1) Service Technician (Home Appliances)

KEY RESPONSIBILITIES

1) Provides after-sales technical service on the breakdown, troubleshooting and repair of home appliances (Fridge, Washing Machine, Wine Chiller, etc)

2) Attend to walk-in customers for technical support

3) Handle customers’ enquiries on technical issues

4) Follow up on outstanding issues in a timely manner

5) Spare parts ordering and control

KEY REQUIREMENTS

1) NITEC/Diploma in Electrical/Mechanical Engineering/Air-conditioning & Refrigeration

2) Knowledge & skills in refrigerators, washing machines and other home appliances servicing and repairs

3) Team player, Trustworthy, Customer-oriented and Attention to detail

4) Process class 3 driving licence

5) Computer skills with MS Office applications knowledge

6) Team player, Trustworthy, Customer-oriented and Attention to detail

Job Description:

• High volume data entry into accounting system.
• Handle and maintain full sets of accounts, which include Accounts Receivables, Accounts Payable, and day-to-day function of accounts activities.
• Assist in month-end closing and reconciliations.
• Timely preparation of monthly financial reports.
• Maintain proper filing of documents.
• Assist in audits.
• Any other duties assigned.

Job Requirements:

• Candidate with Diploma/Professional Certificate in Accounting or related function preferred
• Prior accounting experience preferred.
• Proficient in Microsoft Office applications, especially Excel.
• Knowledge of MYOB highly advantageous.
• Meticulous, organized, and have a keen eye for details.
• Able to work well under pressure and meet tight deadlines.

Description:

• Ensure the integrity and readiness of production systems managed by the Digital Platform System team.
• Provide Level 2 support and troubleshooting for production incidents and critical system interfaces through Workflow and Automation systems.
• Assist the Incident Manager in implementing preventive and detective measures, and conduct root cause analysis for applications.
• Aid the IT Planner in achieving project objectives, including production transitions for new system launches and system change requests.
• Suggest improvements for systems based on identified process gaps.
• Develop and standardize processes, including implementation, integration, and documentation, according to established standards.
• Identify and recommend suitable processes for automation and implementation.
• Lead and coordinate projects, offering analytical support and conducting requirement analysis for system enhancements, fixes, and emergency application changes.
• Timely escalate risk issues to relevant parties.
• Participate in disaster recovery exercises for system restoration.
• Organize regular meetings with developers for issue resolution.
• Perform additional duties as assigned.

Requirements:

• Diploma or Degree in Computer Science or Information Technology.
• At least 4 years of experience in Application or System Support, preferably within a bank or financial institution.
• Hands-on experience with Workflow and Automation systems.
• Experience in an Enterprise Application support environment, interacting with multiple functions (developers, infrastructure, service desk) and business users.
• Functional knowledge of Digitalization systems (e.g., Customer Onboarding, Funding Charges, Data Management).
• Technical expertise with applications hosted on both Windows and Linux, including database queries (SQL Server, ORACLE) and managing application services under Windows Services and Linux application services.
• Proficiency in scripting languages (e.g., DOS, UNIX, VBA).
• Self-motivated and driven to ensure high-quality work in a timely manner.
• Collaborative team player with strong interpersonal skills.
• Strong sense of accountability and ownership of results.
• Sound judgment in problem-solving and decision-making.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24669

To learn more about this opportunity, please contact Gia Grace at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Description:

· Ensure smooth running of daily service operation and resolve on-site operational issues and customer service level satisfaction

· Review and improve standard operating procedures for service and new equipment preparation

· Lead, manage and motivate a team of production workforce & highly productive workshops operations

· Work well with the Engineer, Mechanics on the follow up updates of service calls and job delivery

· Build good relationship with the team and management to meet

· Maintain and comply to safe working environment accordance to safety regulations and MOM work requirements

Job Requirements:

· Minimum 3-5 years of experience handling service operation coordination, preferably in heavy equipment related industry such as reach stacker, crawler crane, excavators, trucks and forklift will be an advantage

· Possess good understanding of business objectives in service operations

· Deliver high level of service & performance – including balancing the resources, priorities of service requests and customer satisfaction / returns

Only shortlisted candidates will be contacted. Do indicate notice period required and expected salary in the resume

Boeing Digital Aviation Solutions (DAS) is seeking a highly skilled and motivated Regional Manager -

Customer Success Management to lead and build our Regional Customer Success Team. This role will be

based in Singapore. This role will have regional accountability for the activities of the team, liaising with

Sales, Services and other internal functions to ensure Boeing’s customers are maximizing their outcomes

with our products.

Boeing’s Customer Success Team plays a crucial role in driving adoption, identifying expansion

opportunities, and ensuring renewal for our Commercial Airline customers within Digital Aviation

Services.

You will be working across, but directly aligned with Digital Aviation Solutions (DAS) product offerings,

which include:

• Flight Deck Solutions: These products and services span across an Airlines Operation Control Center (OCC) and include Crew Scheduling, Flight Planning, Crew Tracking, and Operation Control.
• Flight Operations: These products and services are primarily used by Pilots and Electronic Flight Bag (EFB) Administrators. Examples include EFB applications, EFB Tools, Navigation, and Charting solutions.
• Tech Operations: These products and services are used across an Airlines Maintenance Department. Examples include Asset Management System, Engine Fleet Planning and Costing, and Records Management

We are committed to creating an inclusive and growth-oriented environment for all our team members.

Join us and discover your future with Boeing.

Position Responsibilities:

• Managing the regional day-to-day activities with the CSM team
• Hiring & motivating a strong, cohesive team that has a ‘Customer first’ mindset
• Reporting & escalating up the leadership chain to be sure we have transparency with regard to all client successes & issues
• Build strong business relationships with all key stakeholders including users and business owners
• Assist the team in measuring customer value by correlating adoption metrics with customer KPIs
• Understand and help the team mitigate churn and drive recurring revenue growth
• Foster internal partnerships with Go to Market team (e.g. Sales Directors, Technical Sellers, Services Leads, Premium Support, and Solution Consultants) for assigned accounts.
• When necessary - Participate in QBR activities driven by the Services Leader & Sales Director
• Periodic reports and updates for key executives
• Offer customer/market feedback to Boeing's offer managers, services offer managers, and product managers

Key Skills

• Empathetic, customer-first mindset - Be a rabid advocate for Boeing’s clients
• Relationship Management: Builds strong relationships with both end user communities and economic buying centers they represent
• Communications: Demonstrates executive-level communication, consultation, and presentation skills.
• Results Oriented: Relentless in ensuring the customer fully adopts the DAS solution and achieves their desired business outcome
• Issue Management: Proactively identifies, escalates, and resolves issues in a way that builds customer trust over time
• Team Player: Works closely with other customer-facing roles to ensure customer satisfaction and positive DAS relationship

This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team’s discretion and could potentially change in the future.

Basic Qualifications (Required Skills/Experience):

• A Bachelor’s degree or higher is required as a BASIC QUALIFICATION
• Previous experience in a customer success role within a SaaS environment
• Proven track record of hiring/building/growing teams
• A successful candidate will have
• Ability to align customers' business processes with product capabilities.
• Expertise in management, negotiation, and conflict resolution.
• Superior written and verbal communication skills, with the ability to tailor messages to messages to end-users and executives.

Preferred Qualifications (Desired Skills/Experience):

• Previous experience in airline operations and a solid understanding of aviation concepts (with proven background in client management)
• Experience with Customer Success philosophy/goals
• Experience with Customer Success platforms – Using technology to more effectively manage client communications, etc.
• Previous experience in an Airline OCC, Maintenance, and/or Flight Operations environments
• Experience with TSIA concepts and best practices
• Experience applying adoption and renewal methodologies to optimize the customer engagement model.
• Previous experience in international business and/or multi-cultural environments.
• Fluency in multiple languages.

Other job-related information

• Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.

We are an Orthopaedic Centre, expanding, and are looking to bring on a Clinic Executive.

Job Description

Job Responsibilities:

• Providing front-line service to patients and visitors pro-actively
• Perform reception duties such as registration of patients, answering phone and email queries, scheduling of appointments and surgeries
• Perform billing and cashier
• Dispensing of drugs and stock-keeping
• Perform administrative tasks such as submission of medical claims, email liaisons and filling of forms.

Additional Knowlege, Skills, and Abilities:

• Excellent organisational and time management skills
• Professional verbal and written communication skills
• Service-oriented and positive attitude
• Ability to multi-task and prioritise
• TPA knowledge is a plus point

Variable Incentives available

Medical benefits available

Target Start Date:

• Immediate

Our clinic is at Mount Elizabeth Novena Hospital.

We are growing and are looking for dedicated individuals with a service-oriented and positive attitude. Good communication skills and willingness to learn new things is important.

Based on our progress, there are ample opportunities for progression and advancement.

Customer Marketing Manager

Our client is a global leading SAAS company, and this is a new role where you will be involved in engaging clients at a high level through marketing and events.

This role is unique, with a blend of customer success, client services and marketing responsibilities. If you are creative in your client approach, and with how you engage customers, this could be a great opportunity for you.

Please note this is reporting globally.

*6 month contract to start with the intention to turn perm.

Key Responsibilities

• Reporting to the Global Renewals Manager, you will be managing customer success on virtual and in-person events in the region.
• Collaborating with the team efficiently and coordinating with different countries on the speakers, schedule, and promotions.
• Coordinate regionally to integrate the marketing activities within Customer Success and Adoption.
• Manage communication releases and upgrade activities including loyalty and partner initiatives.
• Construct metrics and business reviews in the region on a quarterly basis.

Experience:

• A minimum of 3-5 years experience in a client facing role within the SAAS industry.
• Prior experience in events management and email marketing is a MUST.
• Strong project management skills and ability to manage multiple deadlines.
• Strong problem solving, critical thinking and analytics skills with a passion for data.
• Experience in email marketing or marketing campaigns is a PLUS.
• You will be an excellent communicator with good written & presentation skills.
• Be a Self-starter with initiative and attention to detail.

If this role interest you and you have what it takes, apply now!

EA License No.: R1326872

Agency License No.: 11C4388