Total 2,107 Customer Service job vacancies in singapore tanglin road

1. To serve and make sandwiches as per customers request

2. Do preparation for the meats and vegetables

3. Clean and sanitize restaurant

4. Work as a team with other staffs

5. Willing to learn and take order from supervisor / manager

6. Working in a fast pace environment

7. Take initiative to help others

Basic Requirements

• Able to converse and write in both English and Mandarin as we are a Mandarin language enrichment centre in order to liaise with mandarin speaking students and parents, also because need to liaise with mandarin teachers who mainly speak mandarin.
• Strong sense of accountability
• Multitask Process strong teamwork
• Able to work on weekends as the tuition industry is the busiest on weekends
• Proficient in Microsoft Office Word and Excel

Job Scope

• Handles registrations, payments, make-up classes and other queries from parents
• Coordinate the distribution and collection of lesson plans and worksheets to teachers before and after classes
• Liaise with teachers on make-up classes, absentees and other logistical matters
• Manages student databases to track payment status, attendance, homework submission and updating of personal information
• Classroom hygiene checks etc

Working hours

• Tue to Sun
• Required to work on weekends

Off Days

• Monday

Welfare

• Attractive annual leave package
• Competitive AWS, Bonus and Incentives

If your profile meets our requirements, we will contact you to share more details. Thank you!

• The selected candidate is responsible for the overall operations of the Centre and all activities, programmes and facilities are planned and implemented in a safe and conducive environment.
• Lead a team and oversee the well-being of your team members in the Centre
• Plan and manage the staff schedules and ensure staff to child ratio is maintained at all times, including transition periods
• Build strong rapport and partnership with various stakeholders
• Plan and implement programmes and learning activities in accordance with the Kindergarten Care guide and compliance to safety and health standards
• Ensure the Centre premises are clean and well-maintained at all times
• Ensure the safety and well-being of each individual child
• Handle administrative duties related to the Centre
• Perform classroom-teaching duties during the absence of Programme Staff

Requirements:

• Minimum a Diploma in Early Childhood Care Education
• 3 years’ experience in a similar setting is preferred
• Strong communication and classroom management skills
• Good supervisory and critical thinking skills
• Able to multi-task
• Able to handle emergency situations effectively

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Working Location: Central / East / West / North
Basic Salary: $2,390 per month
Contract Duration: End Nov 2024 - 31 December 2024 (Extendable)
Working Hours: Office Hours

Responsibilities:

· Assist members of the public with their enquiries on government schemes and services.

Requirements:

· GCE ”O” Level and above

· No experience required.

· Immediate Starters only.

· Only Singaporeans.

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Position Overview:

As a Client Outreach & Support Specialist, you will be pivotal in expanding our family law practice by identifying potential clients, fostering meaningful connections, and offering empathetic support. This role requires a unique blend of client acquisition expertise, counseling skills, and an understanding of the family law landscape. You will actively seek out and engage with individuals or groups in need of our services, using both a sales-oriented approach and a supportive, client-centered mindset to guide people toward essential legal assistance.

Key Responsibilities:

• Develop and implement outreach strategies to connect with clients needing family law services.
• Engage in community-based sales efforts to identify and build relationships with individuals or organizations who may benefit from our services.
• Provide initial support and empathetic listening to clients, understanding their needs and sensitively guiding them toward suitable services.
• Partner with community organizations, counseling centers, and support groups to build a referral network.
• Work closely with the marketing team to develop campaigns that balance outreach and client care.
• Meet and exceed monthly and quarterly targets for new client acquisition, tracking outreach success and engagement metrics.
• Maintain a comprehensive pipeline of leads, providing regular reports and analyses of client engagement.

Qualifications:

• Proven experience in client engagement, sales, or community outreach, ideally within legal, social services, or professional counseling environments.
• A strong understanding of family law or a willingness to learn the unique needs of clients in this area.
• Compassionate counseling skills, with the ability to handle sensitive conversations with empathy and discretion.
• Exceptional communication and relationship-building skills, capable of engaging clients with warmth while meeting acquisition targets.
• Goal-oriented, self-driven, and able to work both independently and within a collaborative team.
• Ability to maintain confidentiality and handle sensitive information with integrity.

What We Offer:

• Competitive salary with performance-based incentives.
• A supportive, collaborative work environment dedicated to making a difference.
• Opportunities for professional growth within a respected firm.
• The chance to impact clients’ lives by providing crucial legal and emotional support.

Application Process:

If you are a results-driven professional with skills in both outreach and client counseling, and a passion for supporting families through family law, we encourage you to apply. Please send your resume and a brief cover letter detailing your relevant experience to [email protected].

Join our team and help us reach those in need of compassionate, dedicated legal support. Together, we can provide meaningful assistance to families in challenging times.

This description blends sales acumen with counseling expertise, ideal for candidates who can handle both client outreach and initial support with empathy and professionalism.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

OVERVIEW: 

Sportradar is the leading global provider of sports betting and sports entertainment products and services. Since 2001, we have occupied a unique position at the intersection of the sports, media and betting industries; providing sports federations, news media, consumer platforms and sports betting operators with a range of solutions to help grow their business. 

THE CHALLENGE

• Provide administrative support to the sales team by creating and managing sales opportunities.
• Assist in the preparation and follow-up of sales contracts.
• Collaborate with the sales team to develop and maintain customer relationships.
• Handle customer inquiries and provide product information.
• Coordinate with other departments such as products, finance, compliance and technical support to ensure smooth sales processes.
• Stay updated on product knowledge and industry trends to provide effective support to the sales team.

YOUR PROFILE

• Excellent proficiency in spoken and written English and Chinese.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and CRM software.
• Excellent organizational and time-management abilities.
• Ability to work effectively in a fast-paced environment and multitask.
• Attention to detail and problem-solving skills.

Job Description:

• Sales and customer service-related duties and responsibilities will be the main focus, including but not limited to the following tasks:
• Quick processing of customer purchase orders and sales quotes in the ERP system;
• Assisting the sales team in coordinating with customers regarding inquiries, repair progress updates, part availability checks, and complaints;
• Creating commercial documentation for deliveries/collections and logistical arrangements with customers and transportation companies;
• Monitor on and managing clients' stock levels:
• Customers' timely requests for parts or units for our internal repair activities, including planning and queuing;
• Requesting purchase orders for supplies that have dropped to low levels but are still pending for POs; requesting top-ups when stock levels are low or completely depleted
• Monitor the availability of purchase orders in client portals;
• Precise and prompt data entry and updating of internal records in the ERP system;
• Site visits from customers will be necessary on exceptional occasions;
• Attendance at local and international trade shows, if necessary;

Qualifications

• Bachelor’s degree in Engineering, Business Administration, Industrial Technology, or a related field preferred.
• Minimum of 2–5 years of customer service experience in the semiconductor, electronics, or industrial manufacturing sectors.
• Familiarity with semiconductor products, supply chains, and the requirements of industrial customers.
• Understanding of semiconductor or industrial product specifications, applications, and customer requirements.
• Ability to interpret product specifications, datasheets, and basic technical documentation.
• Proficiency with ERP and CRM systems commonly used in manufacturing or industrial settings (e.g., SAP, Oracle).
• Proven experience in managing relationships with B2B customers, including distributors, suppliers, and OEMs.
• High level of accuracy in managing orders, contracts, and customer requirements.
• Strong organizational skills to track and follow up on issues to resolution, including warranty claims and RMA (Return Merchandise Authorization) processes.
• Ability to travel occasionally for customer meetings or industry events.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

1. We are a social enterprise cafe serving quality food at good price.
2. This position of Cafe Service Supervisor will report to the Cafe Manager. He or She will support the Cafe Manager in overseeing day-to-day front of house operations to deliver a high level of service for our guests.
3. He or she will be responsible for providing supervision to a team of service staff on the following areas --

• Welcome and settle down guests according to standards.
• Taking food and drinks order and to provide recommendations where needed.
• Coordinate communication between front of the house and back of the house staff.
• Support Cafe Manager in administrative duties including, dealing with vendors, staff roster, billing, daily report and duty assignments.
• Gather guests’ feedback and recommend improvements to our menus.
• Handle and resolve issues or complaints in a professional manner.
• Manage team of staff under supervision, including supporting staff members who are from special needs background.
• Conduct briefing and updates to the staff.
• Carry out regular checks of all areas of the cafe to ensure cleanliness and tidiness at all times and the functionality of all facilities.

4. To perform any other appropriate duties and responsibility as assigned by the Cafe Manage

Key Responsibilities:

• Customer Needs & Service Delivery: Identify customer needs and oversee service delivery within the business context, ensuring alignment with customer expectations.
• Team Leadership & Conflict Management: Lead the service delivery team, manage conflict, and ensure efficient execution of processes and tasks.
• Financial Management: Oversee key finances and accurately forecast service-related costs and resource requirements.
• System Knowledge & Troubleshooting: Maintain a comprehensive understanding of end-to-end systems to effectively troubleshoot issues and address change requests.
• Incident Management: Take ownership of critical incidents, coordinate with resolution parties, and facilitate clear communication between stakeholders for post-incident analysis and improvements.
• Performance Reporting: Provide accurate, timely reports on service delivery performance to senior management.
• Process Analysis & Optimization: Analyze both client and internal processes, and implement strategies to optimize service delivery efficiency.
• Team Development: Build and manage a team of maintenance service engineers, ensuring they meet customer expectations and maintain a high level of competency.
• SLA Management: Plan, manage, and monitor the maintenance team's response times, ensuring compliance with Service Level Agreements (SLAs).
• Contract Management: Ensure clarity on contractual obligations, monitor contract validity, and manage contract renewals with clients.
• Financial KPIs: Consistently meet or exceed financial Key Performance Indicators (KPIs) for the service team.

Technical Skills:

• ITIL: Strong understanding and application of ITIL practices for service management.
• Full Stack Development: Knowledge of full-stack development processes and technologies.
• Minimum 8 years experience in industry
• Bachelor Degree

Key Responsibilities:

• Customer Needs & Service Delivery: Identify customer needs and oversee service delivery within the business context, ensuring alignment with customer expectations.
• Team Leadership & Conflict Management: Lead the service delivery team, manage conflict, and ensure efficient execution of processes and tasks.
• Financial Management: Oversee key finances and accurately forecast service-related costs and resource requirements.
• System Knowledge & Troubleshooting: Maintain a comprehensive understanding of end-to-end systems to effectively troubleshoot issues and address change requests.
• Incident Management: Take ownership of critical incidents, coordinate with resolution parties, and facilitate clear communication between stakeholders for post-incident analysis and improvements.
• Performance Reporting: Provide accurate, timely reports on service delivery performance to senior management.
• Process Analysis & Optimization: Analyze both client and internal processes, and implement strategies to optimize service delivery efficiency.
• Team Development: Build and manage a team of maintenance service engineers, ensuring they meet customer expectations and maintain a high level of competency.
• SLA Management: Plan, manage, and monitor the maintenance team's response times, ensuring compliance with Service Level Agreements (SLAs).
• Contract Management: Ensure clarity on contractual obligations, monitor contract validity, and manage contract renewals with clients.
• Financial KPIs: Consistently meet or exceed financial Key Performance Indicators (KPIs) for the service team.

Technical Skills:

• ITIL: Strong understanding and application of ITIL practices for service management.
• Full Stack Development: Knowledge of full-stack development processes and technologies.
• Minimum 8 years experience in industry
• Bachelor Degree

Job Responsibilities: • Answer high-volume inbound calls and respond to inquiries related to imaging services. • Manage all dial in booking and WhatsApp/online scheduling. • Schedule appointments and manage patient records accurately. • Educate patients on MRI examinations and address their concerns with empathy • Collaborate with medical staff to resolve issues efficiently. • Maintain confidentiality in compliance with PDPA regulations. • Administration: Compile statistics, support marketing activities and other duties as assigned.

Job Requirements: • Minimum GCE O Levels • Previous experience in a customer support role • Strong phone and verbal communication skills along with active listening • Customer focus and adaptability to different personality types • Ability to multi-task, set priorities and manage time effectively

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About the role

Reporting to the BI Solutions Support Team Lead, this role will support internal stakeholders in Asia Pacific with all performance issues relating to back office BI applications, ensuring smooth operations while looking into potential process improvements.

What you will be doing

• Monitor and manage ticketing system effectively
• Perform analysis and troubleshooting of reported issues to identify root cause
• Collaborate and share knowledge with other team members to resolve issues and identify opportunities for improvement
• Prepare or update technical documents or user guides
• Participate in the enhancement and support of cyclical processes (e.g. annual budget, year opening processes)

The successful candidate

Essential

• At least a Bachelor's degree in Information Technology, Computer Science, Business Intelligence, or related field
• At least 2 years' experience in application support or similar roles
• Strong working experience in BI tools (e.g. Tableau, PowerBI)
• Working knowledge of MS SQL server and SQL scripting

Desirable

• Motivated, self-driven
• Meticulous and able to multi-task in a fast-paced environment
• Able to communicate clearly and effectively with all levels of users in English
• Open to learn and work with new technologies

What the role is

We are looking for an enthusiastic and self-motivated individual to join the Centre for Wildlife Rehabilitation team under the Wildlife Management Division. With a focus on wildlife management and rehabilitation, the job will range from caring and treatment of wildlife, wildlife management operations and responding to ad-hoc emergency cases.

What you will be working on

• Carry out veterinary examination, triage, surgical procedures, restraint, medication and health records of animals.
• Carry out pre-, peri- and post-operative care of patients including upkeep of clinic, surgical preparation, anaesthesia monitoring, movement of animals and recovery.
• Supervise the daily care and well-being of animals, including feeding, husbandry of animals.
• Assist with centre operations, including maintaining veterinary and clinical records, management of data and inventory, procurement of centre and clinic supplies, using computer systems where necessary.
• Review and implement operational processes related to animal health and welfare, centre management and biosecurity, data and inventory management.
• Assist with training of staff on animal care.

What we are looking for

• Veterinary degree from veterinary schools fully accredited by the American Veterinary Medical Association, the Royal College of Veterinary Surgeons or the Australasian Veterinary Boards Council, or Veterinary degree from other universities
• At least 1 year of relevant experience working in a veterinary clinic or research institute or other wildlife related facilities is preferred
• Relevant experience in wildlife veterinary care in Singapore or overseas will be advantageous
• Competent in handling, treatment and care of wildlife, including but not limited to small mammals, birds and reptiles.
• Independent and able to work effectively with others in a team environment
• Willing to work after office hours, on weekends and during public holidays when required
• Possess good writing, interpersonal and communication skills
• An organised, creative and resourceful team player who is able to work independently

Office Location

Animal And Plant Health Centre

6 Perahu Road, Singapore 718827

Only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Role:Applications Support

JD:

• Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.
• Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.
• Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.
• Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.
• Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.
• Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.
• Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.
• Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.
• Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.

Requirements:

• Strong analytical and problem-solving skills
• Possess positive work attitude, self-motivated in a highly demanding environment
• Excellent communication skills
• Able to work collaboratively with a diverse group of stakeholders
• Experience with application support tools and technologies
• Good understanding of software development and maintenance processes

SCHOLAR DEVELOPMENT AND CARE LEAD

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. She aims to empower them to dream of a future where they are not limited by family circumstances.

We are seeking a highly motivated individual to join our team as a Scholar Development and Care Lead. This individual will be responsible for =Dreams daily running, staff’s development, and scholar’s success. The successful candidate will have experience managing a diverse team and was involved in schools or residential leadership roles.

If you believe that relationships matter, know how to uncover talents and build strengths in others, we would like to engage you.

Interested candidates may submit their resume to [email protected]

KEY RESPONSIBILITIES

Scholar Development and Care policies and implementation

• Oversee the residential living and daily routines of the scholars
• Implement and ensure compliance with policies to ensure the development and care of all scholars
• Be responsible for the quality and achievement of Scholars’ individualised care plan
• Ensure scholars are meeting their goals, following the Scholar’s Handbook and are fairly reviewed for disciplinary misdemeanours
• Able to assess for risks, needs and facilitate case conferences with multiple stakeholders including families and school / social worker / counsellor
• Plan, establish systems and maintain collaborative partnerships with the scholars’ families, schools and social workers / counsellors as well as other programme partners
• Prevents and manages crisis, ensuring a safe and conducive environment for all scholars
• Conduct monitoring and evaluation annually
• Contribute to policy-making by providing feedback to Executive Director

Capacity building and staff management

• Formulate training and development priorities for team in alignment with organisational’s vision and mission
• Organise shift/work duty rotation according to residential and programme needs
• Recruit, appraise, coach and regularly supervise residential staff and Development and Care Executives
• Hold staff accountable to organisational mission and policies

Organisational leadership

• Maintain accurate and timely records
• Produce reports to demonstrate effectiveness and outcomes of department
• Manage allocated budget in alignment with financial policies
• Support Executive Director and lead =Dreams programmes and other organisational activities such as donor visits, fundraising, or open houses
• Collaborate closely with other Leads, Executive Director and Board of Directors to ensure success as a team

QUALIFICATIONS

• Diploma or degree in any fields
• 8-10 years of experience in developing youths in school and/or residential settings, with at least 6 years of experience managing a diverse team
• Patient, committed and value building authentic relationships with diverse communities, families and professionals
• Excellent coaching, communication and leadership skills
• Demonstrates a track record of managing change to achieve goals
• Be a strong team player
• Mature, able to discern and make good judgements
• Experience in interacting with staff across different levels and ability to gain confidence of senior management, schools and community partners
• Has strategic clarity for social impact and outcomes while tactical and able to implement tasks with great success
• Experience of working with children, youth and low-income families is preferred

Only shortlisted candidate will be shortlisted.

English teacher (primary and secondary level)

To teach primary school English (P1-P6) and develop a curriculum for lower primary English (P1 and P2)

OR

To teach secondary school English (S1-S4) based on the local syllabus (1184)

Candidate should ideally have 1-2 years of experience teaching local syllabus English.

Fresh grads are welcome. We are looking for fun and vibrant individuals to match our company image.

• Part time and full time positions are available
• MOE experience is a plus but not a must.
• teachers need to work on weekends
• training will be provided
• Two days off a week on weekdays

Flexible work arrangement with choice of 4 day workweek or 5 day workweek. (Please note that the pay package commensurates with the choice of workdays)

7 days annual leave

14 days company block leave (7 days in July, 7 days in December)

Administrative Manager for a Chinese tuition centre in Parkway Parade

Jobscope

i. pick up calls

ii. class scheduling

ii. arrange for replacement classes if the students miss a lesson

iii. take attendance

iv. send out invoices and update our database

v. chase for payment

vi. light cleaning duties twice a week

vii. Must be able to work on weekends

5 day work week

20 days company block leave (10 days in June, 10 days in December)

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Holland Village.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)