Total 2,071 Customer Service job vacancies in singapore tanglin road

• Unison Consulting Pte Ltd is seeking a Desktop Support Engineer to join our team. In this role, you will be responsible for providing technical assistance and support to end-users within the organization.
• Your responsibilities will include resolving hardware and software issues related to desktops, laptops, and other IT peripherals. You will be responsible for installing, configuring, and maintaining computer systems to ensure they operate efficiently.
• You will also assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary. Additionally, you will provide remote assistance for off-site users using remote desktop tools and assist users with login issues, password resets, and access-related queries.
• Our ideal candidate has a strong understanding of desktop operating systems, knowledge of desktop hardware components and peripherals, and excellent troubleshooting skills. You should be able to analyze and solve hardware and software problems efficiently, collaborate with other IT professionals and support teams, and contribute to the overall IT support function.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer healthcare environment experience.
• Good attitude
• Willing to learn and work in a team.
• Strong problem-solving skills.
• Excellent client-facing skills.
• Professional presence and excellent communication skills. 
• Hardware Skill – Desktop, Laptop, Printer and Scanner.
• Windows OS (Must know Windows 10) 

Nearest MRT: Caldecott
Contract Duration: 11 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,800 per month

Job Responsibilities:

To support the team’s work in improving governance and risk management practices, you will be responsible for:

· Coordinating across stakeholders to collate and update data on social sector grants

· Calling for returns to track the status of grant operations

· Assessing and reviewing the standard operating procedures of grants to ensure compliance

· Consolidating and drafting reports on grant governance

· Other duties as and when assigned.

Job Requirements:

· Bachelor’s Degree in Finance and Accountancy

· Relevant experience in audit, financial compliance, or public policy is an advantage

· Analytical with good problem-solving skills

· Ability to interact, engage and collaborate with stakeholders to achieve a common goal

· Resourceful, meticulous and adaptable to change

· Self-driven and a team player

We regret to inform that only shortlisted candidates will be notified. Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

>Help managers complete daily tasks

>Understand each department daily processes and goals

>Provide administrative support

>Help managers in evaluating performance

>Keep track of business revenue

>Following all company regulations, and health and safety

codes.

>Observing and learning from experienced staff members.

Admin/Secretarial, Customer Service, Personal Care/ Beauty,

Sales / Retail

Other non-tertiary or general post-secondary qualifications / IB/ High School Diploma

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, hone , email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and pro active.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Retail Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Onlline orders and store orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

The Executive / Senior Executive provides casework support to low-income families and individuals in improving their resources and ability to cope with their challenges. He/She manages a programme, either mentoring and tutoring programme for upper primary/lower secondary school students who are academically weaker or play-based programme which facilitates the learning of pre-schoolers. He/She also work closely with volunteers who contribute in it.

Job Responsibilities:

a) Case Management

• Assesses and recommends appropriate financial assistance and other forms of support to families and individuals.
• Supports and monitors families’ progress in improving their resources and ability to cope with their challenges.

b) Programme Management

• Manages the operation of the programme
• Organise activities and projects to engage and support beneficiaries
• Evaluate the activities and projects

c) Stakeholders Management

• Engages volunteers and partners in programme planning and implementation
• Manages volunteers systematically from recruitment, training to providing feedback and recognition.

Job Requirements:

• Minimum Degree, preferably in Social Sciences
• Has passion to work with low-income families, students and volunteers.
• Good interpersonal and communication skills, with a service-oriented attitude
• Strong organising skills with the ability to work in teams and independently
• Caring, responsible and resilient
• Proactive in learning
• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking client will be preferred
• Willing to work on Saturday

This role will provide all aspects of escalations technical support for Applied Materials CMP installed base of tool technologies. It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers, technicians, and other product focused personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment. It will also provide support for other customer technical issues related to equipment, programs, installations, and upgrades.

The role will respond to situations where first-line product support needs additional help to isolate or fix problems in malfunctioning equipment. Specific duties will include:

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Explains difficult or sensitive information; works to build consensus
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services
• Communicates difficult concepts and negotiates with others to adopt a different point of view
• Use/Proficiency of internal systems (FSS/Digital Tools) to mine and analyze tool specific data
• Enhances local team product technical knowledge by frequent knowledge transfer and ensures field implementation
• Creates documentation for field use (TLLs)
• Presents at customer level; creates presentations at the engineering level for delivery to customers on system upgrades, support plans, technical demonstrations (new part introductions)
• 200mm CMP product knowledge a plus

• CE3-CE5 with strong understanding of CMP fundamentals, communication skills

• Proficient in English language both written and verbal
• Bachelor degree or equivalent experience in a technical field (Electrical Engineering, Mechanical Engineering, Chemical Engineering or a related discipline)
• + 5 years of experience with Applied Materials CMP products or similar

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Job Description

• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics

✅ 8am - 5pm

✅ 5.5 Days

✅ UP $3000

✅ East

Responsibilities:

• Build and maintain close relationship with customers
• Attend to customer's enquiries
• Ensure customer's satisfaction by solving their concerns
• Work closely with related departments

Requirements:

• Minimum GCE 'O' Level or Above
• Minimum 1 year of experience in Call Centre or related field

You may “Using Apply Now Button” to send in your updated resume

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

1) do import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Maintenance Engineer

Responsibilities

· Involve in one or more teams in supporting and maintaining systems, up and running smoothly

· Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement

· Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders

· Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures

· Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop

· Liaison with procurement and equipment vendors

· Perform 24/7 off-site standby for fault activation after office hours

· Arrange and attend monthly meeting with customers

· Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management

· Provide solutions to technical problem associate with electronic systems

· Perform MS Windows / Symantec patching or updating

· Support in Vulnerability assessment and tracking

Requirements

· Diploma in Electronics/Mechatronics/Computer / Electrical Engineering in Windows OS Knowledge or equivalent

· Minimum of 2-3-year experience in a similar engineering-related capacity

· Knowledge in manage network / systems backup & restore

· Servers, Workstations, Fibre optic measurement, Network equipment with CCNA is a plus

· Positive work ethics and team player

· Takes ownership of responsibilities

· Work location at Ang Mo Kio

· Require to travel to sites for work

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As part of the Technical Helpdesk Team, you will provide vessel IT support as well as in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations, PCs and printers.

• Provide in-house helpdesk and technical support to end users and vessel IT
• Support and resolve in-house end users and vessel IT technical issues
• Assist in the installation, cabling and setting up of workstations, PCs, and printers
• Performs software updates
• Attend to ad-hoc tasks as assigned by supervisor

Requirements

• Diploma in Information Technology/ Computer Studies or Nitec holder equivalent
• Prior experience in PC hardware/ software installation an advantage
• Possess good communication skills, both written and spoken
• An independent team-player who can work with minimal supervision
• No sailing is required however candidates will be required to board vessels under supervision
• Required to work overtime after official working hours (based on vessel schedules)

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

EMCC is looking for an outstanding professional to join its Counselling team.

The position reports to the Head of Counselling. You will be part of a team to provide clinical interventions to individuals, couples, and families on a range of presenting issues such as anxiety, chronic stress, depression, and marital conflict. You will also work with the team to develop training content and conduct talks to promote good mental wellness.

Salary will be commensurate with qualifications and experience.

Candidate Requirements:

Technical Competencies:

• Master’s degree in counselling or counselling psychology.
• SAC registered with at least 3 years of clinical experience.

Core Competencies:

• Certification in Cognitive Behaviour Therapy or Systemic Therapy.
• Experience in conducting talks and workshops.
• Experience in counselling with all age groups (children & youth, adults, and elderly).
• Experience in facilitating psycho-ed and therapy groups.
• Excellent proven track record of helping clients to achieve their psychological well-being goals.
• Passionate about advocating the importance of mental health.
• A good team player.

Preferred Achievements/Characteristics:

It would be advantageous if the applicant has:

• Certification in EMDR (or other Trauma related interventions)
• Experience working with different nationalities and cultures.

Job Highlights

• Attractive remuneration package, AWS and work-life balance.
• Career growth, medical and dental benefits.
• Good location, near MRT station.

*Only short-listed candidates will be contacted for an interview.

• Attend to patients enquiries.
• Scheduling and registering patients for appointments.
• Providing assistance to patients.
• Handle feedbacks and complaints.
• Other duties as assigned by superiors.

Job Requirements:

• Min. GCE 'N' / 'O' Levels and above
• Relevant experience will have an added advantage

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Description

The person is responsible for communicating with the customers/distributors on the solution needs and after-sales needs.

The job will require providing the quotation, sales follow, sales forecast,and sales presentation.

Generate and review sales quotations,order processing and invoicing.

Review customer sales orders,proposals, purchase orders, andrelated information.

Preparation of documents for sales operations, customer-related reports to management, sales and customersas required.

Generate price list for sales team,based on information from principals.

Monitor & update sales team with relevant information from principals.

Effectively engage with externalcustomers, suppliers, financiers andinternal colleagues including shipping,finance, technical, service, sales andmarketing, as required.

Provide admin support where necessary. e.g. filing, data entry,retrieval of documents, or any other duties assigned.

Job Requirements

Two years of relevant working experience in a manufacturingenvironment.

Excellent communication andinterpersonal skills.

Able to multi-task and work withminimal supervision.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

1. Singapore locals or PRs are preferred;

2. It is best to have CUSTOMER SERVICE MANAGER work experience.

3. Those who can accept overtime work, Accept the 24-hour two-shift working system.

4. The monthly salary is between SGD2500-4800

5. The work place is in the club store. You must be approved by the police station before you can start working.

Interested applicant please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

• Carry out the programes of the respective centres
• Facilitate, guide and assist the clients in their activities
• Participate in development and implementation of group activities
• Assist in conducting group exercise / activity programme
• Assist in conducting therapy programme / intervention for clients
• Assist in medical administration and basic hygiene care
• Assist to provide basic counseling to clients & their families
• Assist to provide case management for client to support them
• Involve in developing Individualized Care Plan for client with other team members by assisting in identifying their needs, strength, limitations and potential and implement intervention plans with SMART goals.
• Measure & monitor clients’ vital signs include Blood Pressure (BP), Heart Rate (HR) or Pulse Rate (PR) & Respiratory Rate (PR).
• Assist in identifying patient with early onset of diseases or condition
• Assist to befriend & provide mental or social support to the clients / caregivers
• Assist to conduct in-service training sessions for staff and volunteers

Job Requirements:

• Diploma in social service or related discipline, with a social service background

1. Job Description

• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up in the Restaurant and connected areas or pantries
• Ensure POS system is turned on and functioning properly
• Refill receipt paper if necessary
• Take count of any money in the register
• Sweep, mop, and/or vacuum floors
• Position chairs neatly around tables
• Stock necessary areas with clean glassware and silverware
• Reference reservations list and be aware of any special requests or other notes regarding the upcoming service
• Properly set tables and maintain silverware
• Ensure restaurant is fully stocked with supplies such as cutlery, glasses and condiments
• Ensure floors are clean and well mopped
• Take out the trash if necessary to ensure restaurant is clean for next shift
• Perform miscellaneous job-related duties as assigned

2. Job Requirements

• Be able to manage tight deadlines and be flexible about his/her work requirements and demands
• Be flexible, firm yet friendly and approachable
• Have excellent spoken and written English
• Be willing to learn
• Projects a professional outlook and can-do attitude
• Must be discreet and maintain confidentiality on information that he/she comes across in the course of his/her work

SINGAPORE ONLY

HALAL CHINESE FOOD Restaurant

Arab Street (Bugis, Central)

Days/Time: 6 Days | 10AM-3PM & 5PM-9PM

SGD 1,800 - SGD 2,500

Based On Experience

Immediate Hire

JOB HIGHLIGHTS

· Free Daily Meals Included

· Quarterly Hong Bao If KPI Is Met + Good Performance Incentive

· Annual Leave

· Annual Bonus

· Insurance Coverage

· OT Payment

JOB REQUIREMENTS:

1. Service Crew No Experience Welcome.

2. Must be able to speak in English as need to liaise with English speaking clients.

DUTIES AND RESPONSIBILITIES

· Warmly welcome and greet customers at all times

· Possess good product knowledge and be well-versed in our menu items

· Confidently present menu and propose food and beverage choices

· Place orders through POS correctly

· Assist in clearing and resetting the table according to hygiene standards

· Maintain a high standard of cleanliness for the outlet

International Medical Clinic provides the highest quality of family, children and travel medicine to the international community of Singapore. We strive to give patients trusted medical care in a professional and friendly environment. This role involves supporting our doctors and clinical nurses with administrative duties.

Job Responsibilities:

• First point of welcome, greeting and being personable to patients when they arrive for their appointment
• Respond to phone calls, emails, and messages promptly and courteously
• Arrange for specialist appointments on behalf of patients
• Assist with New patient registrations
• Ensure patients are seen by the doctor on time
• Ensure calls from patients are directed to the appropriate member of staff
• Ensure patients’ needs are attended to, in a timely and professional manner
• Maintain patient's confidentiality at all times
• Support with front desk administrative duties as required
• Billing and cashier duties
• Any other admin duties as and when assigned

Job Requirements:

• At least GCE N/O/A Levels or Diploma in any field
• Related experience in a healthcare discipline would be of an advantage
• Cheerful disposition, approachable personality with good working attitude
• Excellent communication and interpersonal skills
• Ability to communicate in other languages is an advantage
• Able to work independently and work well in a team
• Customer service background would be most advantageous
• Computer skills are essential

Job Description

• Willing to work in shifts to provide 24/7, on-call,holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Mandatory Skills :-

Unix,Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing

1. 7am to 4pm
2. Need to support on weekends

a. Sat 10pm to 6am

b. Sunday: 6am to 3pm

There may be times to be called during off- working hours during the weekday to provide on call support for production issues.

Inventory & Shipment

• Prepare KCT’s stock on hand for the fortnightly discussions.
• Provide projection of stocks holding period based on latest sales information.
• Highlight any shipment plans needed and ensuring no out of stock situation.
• Oversee the paper work required for importation and exportation.
• Keep track of the local stocks and overseas shipment arrival dates.
• Ensure the accuracy of goods arrivals (SKUs, quantities and shelf life etc) based on the agreed terms with supplier.
• Update the operation team on the shipment arrivals and stocks’ ready date for sale.

Marketing

• Prepare weekly update of channel marketing and price promotions reports for team meeting.
• Coordinate with different channels and suppliers for tactical marketing and price promotions.

Business Development

• Promptly supporting in listing new products and promotions as per agreement between KCT and channels.

The Reception cum Admin Assistant is responsible for providing administrative support, administering office stock, organising company records and more, to ensure that all administrative activities run smoothly on a daily and long-term basis. This role reports directly to the Senior Manager for Administration.

• Manages and places orders for office supplies (stationery, business cards etc.) for both the corporate office and hotel operations when necessary.
• Manages and places orders for all printed forms (eg, luggage tags, location cards, key card jackets etc) for hotel operations.
• Assists in the renewal of the required Properties Fire insurance & Public Liability Insurance, permits to operate lifts etc.
• Assists in liaising with vendors on office maintenance and repairs for lighting, telephony, IT services, furniture/fittings, office equipment, etc.
• Updates the corporate office on important notices such as the periodic fire evacuation drills, temporary electricity shutdown periods etc.
• Basic sourcing and cost comparison of vendors and goods & service providers.
• Distributes and dispatches correspondence (letters, invoices, packages etc).
• Assists in meeting room bookings as required.
• Manages reception counter.
• Any other adhoc duties required by the Senior Manager, Administration.

• Manage the day-to-day operations of the Day Care Centre include enquiries, feedback and incidents.
• Formulate and review the Standard Operation Procedure (SOP) regularly.
• Ensure there is compliance of the SOP/work processes and proper documentation required by the relevant authorities.
• Coordinate & collaborate with different services within the organisation to ensure smooth transition of patient care.
• Oversee clients' Individual Care Plan.
• Manage, develop, supervise a team of healthcare staff.