Total 1,052 Customer Service job vacancies in tanjong pagar

Responsibilities

· Attend vessels for inspections, commissioning, surveys and troubleshooting of the automation and electrical systems, boilers, scrubbers, ballast water treatment systems and other machinery.

· Deliberate with management on the requirements and procedures for project execution.

· Organize and manage EIA projects toward the fulfillment of a set objective.

· Provide EIA expertise to produce concept and detail designs for Marine/Ship/Offshore projects.

· Prepare Electrical Load Balance Calculations, Single Line Diagrams, Short Circuit Calculations, Earthing System Calculations, and Breaker Selectivity Analysis.

· Provide a selection of components like transformers, rectifiers, UPS, circuit breakers, battery system, cable selection, cable schedule, cable bulk MTO etc.

· Develop Instrument list, I/O list, systems schematics, control philosophy, control narratives, control block diagrams, cause and effect table, data sheets etc.

· Carry out troubleshooting and programming of Programmable Logic Controllers.

· Prepare Cause and Effect diagrams, Control/Safety Narrative, and Logic Diagrams.

· Interface with other discipline engineers, clients, equipment suppliers and class authorities.

Qualifications

· Degree in Electrical/Instrumentation/Automation Engineering or equivalent.

· An Electrician Engineer Certification is required.

· Arc Flash & High Voltage Safety Engineer Certification.

· Programmable Logic Controller Technician Certification.

· Certified Automation Professional Certification.

· Advance Marine Electrical Technician Certification.

· Good knowledge of the shipboard safe working practices.

· 5 + years' experience in Electrical and Instrumentation/Controls Design within Marine/offshore oil/gas industries.

Summary:

To plan, co-ordinate and perform inspection works on newly installed and existing equipment under maintenance contracts.

Responsibilities:

• Assist the manage/senior engineer in ant techincal aspect of the equipment
• Carry out inspection on newly installed equipment and equipment under maintenace
• Attend to safety and performance-related breakdowns of equipment
• Planning and implementation of new measures to improve performance of equipment
• Investigate and submit report on the technical failures of equipment
• Act as calibration committee member when assigned by senior manager and to ensure all instruments within the department are properly documented and calibrated
• Assist in technical training of subordinates within the department
• Any other duties as assigned by superior

Requirements:

• Entry Level / No experience
• Triple E certs
• Microsoft Words, PowerPoint and Excel skills such as creation of table and analysing of data
• Good communication skills
• Able to work independently
• Willing to learn

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

• Monday - Friday: 8.30am - 6pm
• Location: Outram

Our client is the world's largest integrated provider of products and services for individuals undergoing dialysis.

Responsibilities:
Frontline Patient Services and Administrative Duties:

• Provide frontline patient services and non-clinical administrative support to Clinic and HQ personnel.

Billing:

• Ensure daily posting, claim receipts posting, and receipt updates in a timely manner.
• Complete billing for each patient (including various fees like treatment, admin/service fees, and ad hoc charges) after each treatment daily.
• Collect payments from patients promptly for treatments and services rendered.
• Follow up and update funding bodies (long-term and short-term) and notify both internal and external customers in a timely manner.
• Assist Accounts Receivables personnel in notifying or updating patients and arranging payments for any delinquent accounts.

Patient Registration:

• Register new patients and inform them or their designated caregivers about necessary details (e.g., clinic location, HD slot allocation, price per treatment, required documents for registration or subsequent sessions).

Financial Counseling:

• Conduct financial counseling or re-counseling for new or existing patients, ensuring all required documents are collected and submitted on time.
• Assist patients in checking their Medisave balance and insurance schemes.
• Verify patient Medisave Authorization forms and relevant insurance forms, obtaining pre-authorization when required.

Cash Collections & Management:

• Ensure accurate and prompt calculation and collection of treatment and service fees.
• Reconcile and tally daily collections and entries correctly.
• Manage petty cash, including issuing reimbursements and maintaining accurate transaction records.
• Bank cash weekly or when collections reach S$1,000 (whichever comes first).

Claim Submission:

• Prepare and submit monthly summaries and invoices for Medisave, Medishield, NKF/MSW, and CSC.
• Ensure tax invoices for hospital Medical Social Work (MSW) funding are posted timely.
• Monitor and follow up on claim submissions to ensure reimbursement.
• Coordinate with Finance to issue monthly cheques to patients.

Stock Management:

• Place orders for clinical consumables and follow up with suppliers.
• Coordinate with stock in-charge for stock count and weekly orders.
• Ensure timely and accurate monthly inventory stock closing.

Reporting:

• Update the center movement chart on patient status weekly and submit it to HQ.
• Ensure timely and accurate updates of daily end-of-day reports and submit them monthly.

Customer Service and Administrative Support:

• Answer phone calls within 3 rings, providing accurate information or forwarding calls appropriately.
• Provide ad-hoc frontline support for patients or caregivers, including booking transport.
• Assist Nurse Manager/Assistant Nurse Manager in coordinating patient appointment bookings and inquiries about holiday dialysis.
• Maintain updated patient particulars at all times.
• Check and respond to emails promptly.
• Collect, sort, and route mail appropriately from the post box daily.
• Assist the Operations team with clerical work as needed.

Requirement:

• Minimum ITE graduates.
• 'O' level graduates with relevant work experience, transferable skills, and a positive attitude will also be considered.
• Prior experience in clinics, hospitals, or healthcare is an advantage.
• Attention to detail with numbers and experience in Excel and SAP is preferred.
• Strong interpersonal and communication skills.
• Inventory experience is desirable.
• Team player with the ability to multitask.
• Patient, responsible, reliable, and diligent.
• Able to work in a fast-paced environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

ALTEN Group is a world leader in Engineering and Technology consulting services providing outsourced Engineering, R&D, and IT Services for different industries such as Transportation, Defence, Energy and Security with 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN's Engineering Services in Singapore.

As a Service Delivery Manager, you will manage a team to deliver and maintain a high level of customer service to the client and to operate and support the infrastructure, systems, network and security for a mission-critical system.

Responsibilities:

Ø Service Management

· Maintain positive relationships with customers

· Identify customer needs and overseeing the service delivery within the business context and the timeline

· Lead the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out effectively and efficiently

· Organise activities and meeting deadlines

· Liaise with respective internal team leader as well as external vendors to determine the type of services, delivery criteria and the solutions for issues that arise

· Manage the incidents and reviews. Provides root cause analysis and incident report for critical incidents

· Provide reports to customer and the management that are timely and accurate

Ø Processes, Procedures and Documentation

· Review existing processes and procedures for corrective maintenance and preventive maintenance to ensure they are carried out efficiently and effectively

· Develop processes to manage the corrective maintenance and preventive maintenance activities efficiently

· Develop procedures to manage the corrective maintenance and preventive maintenance activities effectively

· Review and update customer assets, spares inventory and documentation

· Ensure completeness of and to upkeep all related baselines of the software and operating system documented

Ø System Maintenance

· Ensure the system administration such as scheduled system and security patching, and software deployment are carried out in accordance to requirements

· Ensure the verification and validation of the system, security and software patches are properly performed at the Integration Validation Verification Qualification (IVVQ) platform and User Acceptance Platform (UAT) before releasing into production

· Ensure the system defects management routines and tasks are carried out in accordance to the requirements and service level agreement

· Be involved in the troubleshooting and isolation of defects, including defects caused by failure of hardware, operating system, system software (e.g. Kubernetes) or any Authority Furnished Equipment (AFE) that is interfaced to the system

· In the cases where the defects cannot be rectified, ensure a workaround for the software or system is timely proposed to mitigate the impact of the defect

· Identify and liaise with the original equipment vendor, or other Authority’s maintenance contractors to remedy the defect in the software of the system

· Maintain records of all defects, including defects proven to be due to the hardware, operating system, open-source software COTS software, or any AFE interfacing with the system

Ø Configuration Management

· Ensure all documents, hardware, software and operating system shall be controlled in accordance with the guidelines in the approved configuration management plan, for example proper hardware and software configuration control over any activities e.g. defect rectification and software upgrading

· Ensure the correct configuration of the system is loaded for testing and any other work performed on it

· Ensure the proper configuration management control is followed during the integration of software release for software verification

· Ensure the documentation of hardware, software and system configuration items are always up-to-date

Ø Contactability

· Authority shall raise and report all system defects and problems via a 24/7 helpdesk hotline provided to handle and monitor all faults. Ensure the standby maintenance personnel are contactable for response and on-site service

· Be on 24/7 standby for any escalation by the maintenance personnel

Ø Performance Reports

· The following reports are to be provided every month in a format structured determined by the Authority:

v Summary of Contractor performance reports

v Summary of completed jobs and tasks

v Summary of outstanding jobs and tasks

v Preventive maintenance checklist and reports

v Authority furnished spares status and reports

v Equipment / modules defects and warranty reports

v Serialised inventory included spares report

Ø Obsolescence Management

· Monitor, inform and propose alternative replacements to the Authority at least 2 years before any hardware or software obsolescence

· Provide a yearly declaration that the critical sub-systems / components will not have any obsolescence issues for the following twelve months

Ø Stock Take Requirements

· Ensure quarterly stock-take programme are performed on the spares inventory at the office and Authority sites.

· If there is deficiency of the stock during the stock taking, ensure these differences are documented and replenished into the spares inventory

Ø Reliability, Availability and Maintainability

· Know how to use the Mean Time Between Failure (MTBF) to calculate the reliability figures of hardware

· Understand the criteria to identify Reliability Critical Items and provide the listing

· Calculate the spare parts list to meet the system operational availability

· Calculate the Operational Availability (A0) where the formula is defined

· Specify the Mean Time To Repair (MTTR) that includes the time for fault detection, isolation, removal of Line Replaceable Unit (LRU) and replacement of LRU and re-verification

Essential Requirements:

· Minimally 5 years of experience in supporting mission critical systems with very stringent SLA e.g. 99.9%

· Bachelor’s Degree in Information Technology / Information Systems / Business IT or its equivalent

· Past high complexity government project experience will be highly beneficial

· Strong in IT Service Management (ITSM) standards, processes, guidelines and best practices

· Strong in project management methodologies and quality control techniques

· Strong in resource planning skills

· On 24x7 standby

· Able to cope in a highly pressured fast-paced environment

· Prior working knowledge in RedHat Enterprise Linux is preferred

· Prior working knowledge in Windows Server, Windows SQL Server and Microsoft Active Directory is an added advantage

· Prior working knowledge in Kubernetes, Docker, HyperV, Nginx, and PostgreSQL

· Expected to work in an environment comprising of 80% Linux and Kubernetes and 20% Windows Servers, SQL Server and Active

· Good listening and analytical skills

· Hardworking, outgoing and enthusiastic

· Positive working attitude

· Team player, and also able to work independently and with little supervision

· Able to thrive in a dynamic environment

· Able to understand the system and software architecture

· Able to understand the user operations environment

· Willingness to pick up any new technologies

· Leadership Skills:

Ø Proven ability to manage critical incidents

Ø Ability to diffuse and de-escalate difficult situations

Ø Experience in overseeing large and diverse teams

Ø Managing third-party service providers

· Excellent leadership and conflict management

· Strong teamwork skills

· Excellent verbal and written communication skills

· Strong time management and prioritization skills

· Exceptional organizational skills and attention to details

· Ability to remain calm under immense pressure

· Ability to handle very difficult customers

· Compassion and empathy

· Willingness to support and mentor team members

· Ability to manage sensitive information professionally

· Good accountability

· Strong self-direction and motivation

Responsibilities:

• Spearhead outreach and partnership efforts by actively participating in the planning, execution, and monitoring of financial literacy programs and community-focused initiatives.
• Coordinate with diverse stakeholders, including local organizations, community groups, and financial institutions, to ensure project deliverables are met on time and within scope, fostering collaborative ties.
• Manage expenses, purchase orders/contracts, and gift premiums’ reports to ensure efficient use of resources and financial transparency.
• Consolidate reports, including tracking and monitoring volunteer team activities, internal outreach efforts, and other management reports to showcase the impact of financial literacy initiatives within the community.
• Conduct research on financial literacy outreach trends and advancements to provide insights that inform the development of impactful, community-oriented projects.
• Collaborate cross-functionally with finance, education, and social service teams to ensure successful, financially empowering project outcomes for the community.
• Provide general administrative support, including premium coordination, procurement, payment processing, and contract status updates to maintain efficient programme operations.
• Support staff engagement programmes, such as manager conferences, workshops, and team-building activities, to foster a culture of community-driven financial literacy initiatives.

Requirement:

• Bachelor’s degree in Business Administration, Banking or in any related majors
• At least 6 months to 1 year of experience in Project Management Office (PMO) or Business Support role.
• Proficient in Microsoft Office applications.
• Excellent stakeholder management skills.
• Good to have experience working in non-profit organisation (NGO).

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Lunch Service Crew or Kitchen Helpers (Monday - Friday)

Working Schedule: Mon to Fri, 9am to 4.30pm

Salary: SGD 1600 - 2000 per month

Job Description:

• Assist with serving customers drinks and lunch set

• Daily housekeeping

• Preparation of food items/ingredients before lunch hour

• Assist with customer general enquiries

• Ensure operations run smooth

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

Technical Support Officer

Working Schedule: Shift Hours (7am to 4.30pm / 2pm to 11pm)

Salary: up to SGD 2500 per month + AWS + VB

Responsibilities

• Coordinate with Maintenance Team and the staff to monitor performance of the kiosks
• Perform remote troubleshootingon the kiosks if required
• Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
• Assist in all systemwide software deployment activities to all kiosks
• Monitor performance of kiosks post software deployment for potential faults/issues.
• Generate backend reports of the kiosks for investigation purposes.
• Create Work Orders in System to record details of fault troubleshooting.
• Any ad-hoc additional duties as instructed if required.

Requirements:

• Minimum Nitec in Engineering or any other relevant field.
• Proficient in Microsoft Office (especially in Excel).

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

Call Center Officer (Monday - Sunday)

Working Schedule: (4 weekday 1 weekend) 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Salary: up to SGD 2700 per month

Job Description:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

Responsibilities:

Deliver Quality Guest Service

• Contribute to the Guest’s Park experience by anticipating their needs and offering Park information including events and directions
• Look for opportunities to communicate with Guests and recommend the variety of service
• Foster an inclusive environment where all Guests are welcomed, respected, valued and appreciated
• Help capture memory

Capture Exclusive Moments

• Capture high-quality Guest photos and utilising the guidelines for image composition
• Create an individualised memorable experience for Guests while capturing their photos
• Capture candid moments of Guests by integrating and supporting all operations

Create Lifetime Memories

• Welcome, assist and invite Guests to view their photos
• Personalise Guest images into cherished memories
• Share portfolio of images with Guests
• Assist Guests in determining which products best meets their needs
• Sharing with Guest on the variety of services available for their own photos
• Guide Guest on downloading photos and offers after-sales service

Requirements:

• Enthusiastic about engaging in Guest interaction
• Strong verbal communication skills
• Adapt to and understand new technologies
• Work in a fast paced and changing environment
• Engage positively with team members while maintaining a professional work environment
• Self-motivated and ability to work independently
• Complete repetitious tasks while maintaining quality and productivity standards
• Flexible, adaptable, and able to commit during holidays and weekends

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Job duties:

• Receive, direct and relay telephone messages and fax messages.
• Assist in the planning and preparation of meetings, conferences, as well as manage the bookings for meeting rooms.
• Assist the Managing Director in her administrative duties and errands.
• Respond to public enquiries and feedback.
• Provide word-processing support to different department on an ad-hoc basis.
• Prepare weekly report
• Prepare and update Awards of Works and Maintenance Work Requisitions
• Replenish all office items
• Update car park collections into BIOS system
• Assist in the organization of special events
• Collection and circulation of incoming mails, emails and faxes to relevant parties.
• Filing and referencing record for all departments
• Maintenance and records of all office keys
• Maintain and update Tenants/Contractors data base
• Update annual leave and MC record for circulation to colleagues on first day of the month
• Any other duties as may be directed by the company from time to time

Requirements :

• Minimum GCE ‘O’/’A’ level
• Min 2 to 3 years of relevant working experience
• Computer literate
• Pleasant personality with excellent interpersonal skills
• Excellent telephone skills

Tempserv Pte Ltd

License No: 06C3745

Ivy Ng / EA Reg No: R1102590

Responsibilities:

• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Reports to the team lead and Contact Centre Manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• Min O level / ITE / Diploma in any discipline
• Prefer 1 year experience in Customer Service / Call Centre
• Possess excellent customer service, communication and interpersonal skills

Tempserv Pte Ltd

EA License No: 06C3745

Consultant: Ivy Ng / EA Personnel No: R1102590

What You’ll Do

• Customer service. Check-in and greet customers upon arrival.
• Customer readiness. Assist customer with the final steps to prepare them for delivery day.
• Host on site vehicle deliveries
• Supporting Sales and Service teams with ad-hoc requests, increasing productivity and throughput.
• Support admin functions with paperwork coordination
• Assist with final vehicle preparation (wash & stage for delivery).
• Contribute to keep all areas and operations clean and tidy.
• Miscellaneous jobs as required.

What You’ll Bring

• Valid driving licence, clean driving record and insurable
• Great work ethic and team player

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Job Description & Requirements

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Foster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Requirements:

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Pyschology & Early Education
• GCE 'O' Level credit in English
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player
• Preferably energetic, vibrant and child-like!

Job Description

• Consistently maintain regular observation and evaluation of infant/toddler’s development and growth progress
• Ensure safety of each child through close supervision, whether in the classroom setting, play area, or any other areas within the school compound
• Perform childcare / infant care routines in a prompt and hygienic manner that is consistent with the early years child development practices. These routines include diapering, feeding, bathing, hand washing, napping and transitioning between activities
• Maintain daily journal of milk feeds, solid feeds, diapering, etc., in accordance to relevance for each age group (Babies, Junior and Senior Infants)
• Plan and implement engaging learning experiences/exploration

Qualifications

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates who are keen for a career-conversion to pursue his/her passion in early years education are welcomed to apply

Other Information

• At least one (1) year of relevant experience will be added advantage
• Willing to learn, with good attitude
• Able to work well independently as well as within a team
• Passionate about working with young infants/toddlers
• Driven to make an impact in the early years education of the young

Job Responsibilities:

• Acquire and maintain strong knowledge of the organisation's programmes, services and processes
• Keep abreast of latest MOE initiatives to stay relevant with customers' needs
• Actively promote and upsell programmes to both prospective and existing customers
• Attend to customers' needs and enquiries in a prompt and service-oriented manner
• Build rapport and maintain a positive relationship with all stakeholders
• Handle all walk-ins, phone, text messages and online enquiries in a warm, earnest and professional manner
• Meticulous and detail oriented to ensure administrative duties like registration and enrolment data are accurately captured
• Maintain an updated record of customer interactions, including inquiries, feedback and complaints
• Provide support and assistance to teachers and students whenever required
• Uphold a strong communication platform between teachers and parents

Job Requirements:

• Minimum Diploma holder
• Strong proficiency in spoken and written English
• Proficient with Google Docs, Google Sheets and Microsoft Office
• Good team player with ability to work with minimal supervision
• Prior experience in education industry would be advantageous

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Location: Toa Payoh

Working hour: 5-day work week (4 weekdays + 1 weekend every week), 10am-7pm

Salary: $4,000 - $5,000

Duties

• Welcome customers by making their journey to ownership a delightful experience.
• Regularly update the internal system to ensure accurate and timely delivery information is available to management.
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level.
• Support the Delivery Manager in delivery center operations, task completion and ensuring superior customer service.
• Contribute ideas toward improving the delivery experience, as well as back-end processes and procedures.
• Demonstrate a mastery of all products and services, as well as local incentives for EV owners.
• Keep up with industry trends and best practices.

Requirements

• At least 5 years relevant experience in administrative and customer-facing role
• Comfortable working in a fast-paced environment
• Proven ability to work well with others in a team
• Self-starter who is goal-oriented and highly motivated
• Excellent communication skills and attention to detail
• Consistent record of customer service excellence
• Enthusiastic and passionate about the changes in the personal transportation industry
• Strong organization and time management skills
• Ability to work evenings, weekends, and holidays
• Ability to work across multiple systems
• Bachelor's degree or equivalent combination of education and experience
• Valid driver’s license, 2-year minimum driving record required with a clean driving histor

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Job Description:

• Monitor and analyze user feedback on short video products, through deep understanding of product functionality label each feedback with speed and quality, annotate the feedback with the guideline provided.
• Collaborate with SME (Subject Matter Experts) to promptly report and resolve product bugs, ensuring high-quality user provided evidence and driving effective problem resolution with clear and effective communication with relevant teams.
• Identify user needs, provide optimization suggestions, and advocate for their implementation from the user's perspective.
• Enhance the richness and completeness of user feedback, offering valuable insights to improve the product and implement optimized features.
• Collaborate with cross-functional teams in optimizing workflows and tools, providing support for cross-departmental cooperation projects.

Minimum Qualifications:

• Bachelor's degree with at least 2 years of experience in the Internet industry, preferably in user or product operation or contact center environment.
• Able to manage speed and accuracy while adapting to a dynamic work environment.
• Passionate about social internet product-related work and demonstrates a keen interest in the field.
• Self-motivated with a positive attitude and a proactive approach to tasks.
• Flexible to work shifts.

Responsibilities

• Attend to customer’s enquiries/complaints through phone/email and ensure necessary actions are taken and follow through.
• Prepare quotation for VDR/Radio survey, ECDIS training, CBT license keys and spare parts requirements to local/overseas customers.
• Process Job Order Process (JOP), Purchase/Material Requisition (MR), Customer Order Process (COP) for approval.
• Prepare and draw out materials/parts for radio surveyor.
• Coordinate, liaise and schedule with ship’s agent/customer for attending VDR/Radio surveyor and ECDIS instructor.
• Collate and submit documents to Finance and Account Department for invoicing
• Perform other ad-hoc duties as assigned by Manager and VDR/Radio Surveyor.

Requirements

• Minimum ‘O’ Levels with at least two years of related working experiences.
• Ability to communicate effectively with a wide range of people.
• Must be able to work independently and as a team in the organisation.
• Good level of IT literacy, experience in NetSuite or similar system is preferred.

*Company tranport provided and attractive benefits.

HOW TO APPLY:

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212

Founded by the Monetary Authority of Singapore in 2021, at Elevandi, we connect the world through impactful innovation. Elevandi’s initiatives have convened over 420,000 people through global dialogues, closed-door roundtables, investor programmes, educational initiatives, and research. The Singapore FinTech Festival is our flagship programme, other platforms include the Point Zero Forum, Elevandi Insights, Japan FinTech Festival, Global Financial Infrastructure Forum, Inclusive FinTech Forum, 3i Africa, Capital Meets Policy Dialogue and The Founders Peak with many more coming soon. As conveners of the global policy, finance and tech community, we are instrumental in fostering collaboration, education, and value creation at the industry and national levels.

We are looking for a Marketing Support to help with various tasks within our marketing department.

(Full time temp role from immediate – 15 December 2024)

Key Responsibilities:

● Assist the team with website updates.

● Support the team on simple design changes such as resizing of images, banners.

● Support the team with other administrative tasks.

Qualifications:

● Open to students or recent graduates who are interested in the FinTech industry.

● Strong communication and organisational skills.

● Ability to multitask and prioritise effectively.

● Strong attention to detail.

● Marketing or communications major or related fields preferred, but we're open to considering anyone.

Apply now:

Share your profile and contact details and if there’s a fit we will be in touch. As we receive a lot of interest it’s not always possible to reply to everyone. If you don’t hear from us within 30 days we wish you all the best in your search.

We are currently prioritising candidates able to work in Singapore without the need for sponsorship of an employment visa.

Job duties:

• Managing and re-directing of telephone calls
• Attend to walk-in guests
• Assist in general admin duties
• Any other ad-hoc duties as assigned

Requirements :

• GCE 'N' level with Nitec / 'O' level
• Min 2-3 years of relevant experiences
• Proficient in MS Word & Excel
• Good command of English & interpersonal skills

Tempserv Pte Ltd

License No: 06C3745

Ivy Ng / EA Reg No: R1102590

Summary of Responsibilities

• Handle office and operation administration duties
• Ensure proper timely filing of all F&B and financial documents
• Perform daily store sales reconciliation
• Perform data entry for store sales
• Handle staff recruitments and interviews.
• Handle all MOM work pass related matters (permit applications, cancellations etc
• Register basic and refresher food course for all employees
• Maintain records on coaching and counselling, training, leave, work injuries etc
• Ensure that shifts and leaves are recorded accurately and timely.
• In-charge of collection of cash bags from stores and prepare checklist
• Comfortable in handling cash counting, sorting, and taking charge of cash floats.
• Assist to process monthly payroll.
• Handle and coordinate F&B promotions and events.
• Perform any other general admin duties as assigned.

Requirements

• Applicants must possess at least “O” Level or Diploma in any field.
• 1 year work experience in any industry.
• Team Player with strong ability to work independently
• Positive work and learning attitude
• Proficient in computer skills, especially Microsoft Word and Excel
• Bilingual in English and Mandarin.
• Singaporeans only.

Job Responsibilities

• Data entry for shipping documents.
• Reply email to customer/agent.
• Any other duties as assigned.

Job Requirement

• Minimum GCE ‘N’ Level.
• No experience required, training will be provided.
• Proficient in Microsoft Office.

About Grasshopper

Grasshopper is a prominent technology provider headquartered in Singapore. We uphold core values of honesty, integrity, and teamwork, guiding our future success. Our cutting-edge, in-house technology places us at the forefront of electronic trading advancements.

As a key member of the Production Support Team, you'll:

• Provide operational support for both the trading and tech teams
• Investigate infrastructure/application issues on a live production system
• Monitor applications and infrastructure alerts, reacting quickly
• Ability to troubleshoot and escalate application issues
• Build/deploy tools to improve our automation and monitor stack
• Take ownership and respond to open support tickets
• Prepare/update new or current technical documentation and troubleshooting guides
• Respond to queries and issues raised by users

We'd love for you to have:

• 1 to 3 years of strong experience with Linux (Bash)
• Python/Shell scripting
• Experience dealing with a global infrastructure setup with over 200 servers
• Experience developing automation scripts to improve procedures
• Self driven and motivated with a thirst for learning

It will be highly useful if you have prior experience in the following technologies:

• Knowledge of configuration management tools like Puppet/Ansible
• Familiar with monitoring tools like Nagios/Icinga
• Knowledge of database, influxDB, mysql
• Good knowledge of CentOS/RHEL/Fedora
• Good knowledge of Networking
• Good knowledge of CI tools like Jenkins, Gitlab CI, Terraform.
• Familiar with public cloud providers like Google cloud, AWS
• Familiar with confluence, JIRA
• Knowledge of exchange trading protocol ITCH/OUCH/FIX
• Good knowledge of exchange connectivity and onboarding process
• Hands-on experience on setting up workstation with multiple screens
• Active Directory knowledge would be a plus

What we offer:

• 21 days annual leave
• An opportunity to learn from experienced professionals, fostering mentorship opportunities and personal growth
• Comprehensive Insurance Package with extended coverage for dependents
• Well stocked pantry
• Annual Dental & Wellness budget
• Gym membership
• Employee bonus referrals

What you can expect working at Grasshopper:

At Grasshopper, you will be working in a diverse and dynamic environment. With more than 16 nationalities working in an open office, communication is essential to performance. We give employees a high level of autonomy and encourage them to get creative, take risks, make mistakes and learn from them. The sprint is on!

Grasshopper is an equal opportunity employee.

Key Responsibilities:

• Resolve application incidents and requests within agreed service level agreements (SLAs)
• Investigate and troubleshoot complex technical issues, identifying root causes and implementing fixes
• Collaborate with cross-functional teams to resolve issues, implement long-term solutions, and improve overall system reliability
• Document knowledge and solutions for future reference and share expertise with team members
• Provide 24/7 support, including on-call duties, to ensure minimal disruption to business operations

Technical Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field
• 5+ years of hands-on experience in:
• Java, J2EE/JEE, Oracle, SQL/PLSQL, Jasper report, APIs (RESTful and SOAP), and XML
• Linux, Windows, and Solaris operating systems
• Desirable skills:
• RHEL shell scripting and RedHat Ansible experience
• Knowledge of SpringBoot, SpringBatch, and AWS services (CloudWatch, S3, RDS, EKS, API GW, EC2)
• Familiarity with Financial Clearing and Payment Systems, ISO20022 standard

Ideal Candidate:

• Strong technical expertise and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work under pressure and meet SLAs
• Willingness to learn and adapt to new technologies and processes

• Monitor enterprise IT networks, server systems and commercial clouds.
• Single point of contact with customers/users, resolver groups, third party service providers and other departments
• Answer hotline calls and respond to e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Diploma/Higher NITEC in Information Technology/Computer Sciences/Electrical/Electronics/ Telecommunication
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred
• At least 1 year of working experience in IT related functions.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446