Total 45,848 Customer Service job vacancies

EXPERIENCE AND SKILLS REQUIREMENTS

• Min Diploma in IT/ Computer Science with Strong technical knowledge of hardware, software, and network systems.
• Good working knowledge of SQL and ERP systems
• Good verbal and written communication skills
• Good communication and written skills to effectively describe and demonstrate technical solutions to internal and external parties
• Relevant experience in handling IT infrastructure
• Proven experience in troubleshooting complex technical issues.
• Excellent leadership and mentorship abilities.
• Strong problem-solving and analytical skills.
• Proficiency in IT support tools and technologies.
• Effective communication and interpersonal skills.
• Ability to manage multiple tasks and work under pressure.

KEY RESPONSIBILITIES

• Handle escalated support requests with a focus on resolving issues promptly and maintaining positive relationships with end-users.
• Ensure high levels of end user satisfaction by delivering timely, professional, and effective support
• Manage Microsoft 365 services, including Exchange Online, SharePoint and Teams.
• Oversee the development, maintenance and support of ERP system.
• Manage backup strategies for both on-premises and cloud environments.
• Evaluate, negotiate and manage relationships with technology vendors
• Provide high-level technical support for complex issues related to hardware, software, and network systems.
• Perform in-depth analysis and diagnostics to address persistent or challenging technical problems.
• Act as a point of escalation for complex or high-priority support issues.
• Mentor and guide IT staff, providing support and training on advanced technical issues.
• Manage and resolve critical incidents, ensuring timely and effective communication with affected stakeholders.
• Conduct root cause analysis for recurring issues and develop long-term solutions to prevent reoccurrence.
• Participate in IT projects and initiatives, providing technical expertise and support for system upgrades, installations, and deployments.
• Collaborate with other IT teams and departments to ensure project alignment and successful implementation.
• Ensure adherence to organizational policies, IT standards, and regulatory requirements.
• Implement and enforce IT security measures to protect organizational data and systems.
• Implement and manage backup solutions to protect critical data.

ADDITIONAL JOB INFORMATION

• Japanese Wellness MNC
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station
• 5 days work week from 9am - 6pm
• Salary Ranges from $5,000 - $6,000 with bonus and staff benefits
• Kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Responsibilities:

• Process inquiries and enter customer orders.
• Develop positive and productive relationship with assigned accounts and serve as point person/expert on specific customers’ needs.
• Provide customer service for accounts and interacting with customers via email, fax and telephone, throughout Asian region.
• Monitor and assist in the maintenance of general and custom and market inventory and make appropriate recommendations to the Manager and the Outside Sales person.
• Maintain an effective working relationship with Outside Sales person and all other cross-functional personnel in the region as well as with our corporate headquarters, manufacturing and logistics in the USA.
• Know and adhere to all relevant company policy, procedures and work rules.
• Perform special assignments as required by Director – Logistics & Customer Service.

Requirements:

• Degree in Business/Engineering is preferred.
• Minimum 3 years relevant work experience preferred.
• Computer skills required.
• Experience/knowledge in dealing with Industrial Products will be an added advantage.

Job ID: L649RRW5

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

The Job:

• Actively implement, drive, promote, monitor and manage safety in compliance with Company's guidelines
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction

The Requirements:

• Minimum Degree Holder with min 5 years’ experience in the Service industry, preferably of industrial/engineering goods
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Registration No. 199601303W

EA Licence No. 99C4599

General Job Scope:

1. Perform phone call to members with outstanding membership payment. To utilize existing company's benefits as a pitch to retain members
2. Convince members to pay up outstanding payment and set up recurring payment arrangements.
3. Advise on general association's membership benefit/payment enquiries
4. Prepare and update daily progress report on number of members engaged and recurring payment set up.
5. Assist to disburse token for members that head down physically to set up recurring payment arrangement and obtain acknowledgement.

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Coordinator to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Ensure that the young persons comply with the Centre’s Rules and Regulations
• Assist in ensuring the safe custody of young persons under the Centre’s care
• Guide and motivate residents to a higher level of behavioural performance and development
• Ensure that all records, documents and correspondence are updated promptly and filed accordingly
• Ensure that security measures are adequate in the Centre (e.g. conduct periodic round checks around the premise)
• Representative for the Operations Staff of the Centre in matters of raising concerns and feedback
• Oversee the implementation of the daily programmes of the Home.
• Seeing to the needs of every resident with regards to their clothing, food, and bedding.
• Inspect the general cleanliness / hygiene of each resident daily.
• Allocate and supervise residents in general cleaning work.
• Supervise and direct residents performing maintenance work in the Centre
• Accompanying staff for resident outings
• Assist in rendering first aid when necessary
• Perform shift duties
• Assist the Head in providing guidance and support to other staff
• Support fund-raising projects in the Centre/Organization
• Carry out any other tasks assigned by the Head of the Home, Licensee and Governing Board

Job Requirements

• Diploma
• 1 year of relevant experience
• Able to work on rotating shifts including weekends and public holidays
• Able to work independently and in a team
• Pleasant personality, good interpersonal skills, matured and have genuine passion to work with young persons

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Responsibilities

• Installing computer hardware and software.
• Troubleshooting basic network and software issues.
• Active Directory, o365 and SharePoint administration.
• Train staff on computer, system and cyber security.
• Fixing hardware, software, CCTV and network issues.
• Responding to general IT requests.
• Ensuring security software is kept up to date.
• Perform assets, Inventory, and deployment (hardware and software) management
• Liaise with IT vendors to ensure cost-effective, timely quality service delivery
• Support and troubleshoot any IT related problem
• Provide day-to-day IT support operations and ad-hoc duties when assigned
• Weekly reports and meeting with the Head of HR and Admin to discuss system needs/projects/outstanding matters
• Implement and maintain the computer systems so they are compliant with the organization’s guidelines or SOP (Standards Operating Procedure).
• Install, configure, and test operating systems, application software, and system management tools
• Take proper security measures for the systems.
• Ensure that all installed systems and infrastructure are managed and monitored on an ongoing basis.

Qualifications

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Responsibilities

• Assist the sales team in organizing schedules, managing sales documents, and effectively communicating relevant information to internal and external stakeholders.
• Collaborate with the Sales Manager in client meetings, ensuring seamless communication and fostering good customer relationships.
• Handle incoming sales inquiries and process orders through phone or email, ensuring all customer requests are met promptly and accurately.
• Ensure the availability and adequacy of sales-related equipment and materials, supporting the sales team in their daily operations.
• Provide excellent after-sales support by responding to customer inquiries and addressing any issues that may arise, ensuring high levels of customer satisfaction.
• Proactively inform clients of any unforeseen delays or problems, maintaining transparency and trust.
• Develop and maintain an organized filing system for managing sales databases, keeping all sales records up-to-date and easily accessible.
• Identify potential shortcomings in current sales processes and propose innovative solutions to enhance efficiency and effectiveness.

Requirements

• Diploma or higher qualification in Engineering field.
• Experience as a sales coordinator or in administrative roles.
• Interest in becoming a confident, customer centric and results driven salesperson in the future.
• Proficiency in MS Office and other computer applications relevant to the role.

Tan Cheu Hoon, Fenny

EA License No.: 02C3423

Personnel Registration No.: R22105896

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Field Support Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Shift: 24x7 rotating

Job Scope:

• Support Level 1 & Service tasks
• Ensure customer satisfaction in maintenance and support
• Analyse, Troubleshoot, solve assigned tickets by the Team lead.
• Formalize corrective action plans or local workaround within the SLA
• Solve or escalate the analysis to the Level 2 support
• Communicate regularly to keep the customer informed on the progress
• Maintain components of IT infra and backend, including Hardware and Software
• Replacements of Hardware/Endpoint equipment when faulty.
• Perform site administration activities – Regular health checks on endpoints, Regular restart of
• services, monthly report submission.
• Perform Preventive maintenance of servers and wide range of endpoint devices.
• Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint,
• workstation, servers etc.,
• Perform OS Patching, Anti-virus update, security patching.
• Assist in Change/Service request deployment and testing.

Required:

Qualifications

• Diploma or Certification in Information Technologies related fields.

Skills & Experience

• Minimum of 1-2 years of post-education IT work experience required.
• Working knowledge on Windows Desktop Operating Systems thru Windows 10
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
• Experience with call tracking / ticket management system, Autotask preferred
• Experience with Managed Services, IT Integration and/or Consulting experience a plus
• Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities:

• Must be able to work independently and/or in a team environment
• Ability to deliver valuable and professional IT services to external clients
• Time management and organizational skills to efficiently complete assigned tasks
• Good communication skills to ensure successful resolution to client issues
• Ability to interact professionally with a diverse group of colleagues and clients
• Ability to work on site at client locations with respect to client’s work environment & staff
• Capable of maintaining a calm cool composure even when navigating challenging situations
• and frustrated clients
• Provide excellent communication with client while on site assuring superior client service

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nishant Pawar

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

Location: Multiple location (East/West/North)

Responsibilities:

1. Hardware and Software Management:Install and configure computer hardware, software, systems, networks, and printers.
   Replace components for servers, including mainboards, CPU, RAM, HDD/SSDs, network line cards/modules, transceivers, and cables.
   
2. Technical Support:Respond promptly to service issues and requests from customers.
   Provide technical support to address a wide range of IT-related concerns across various customers.
   
3. On-Site Support:Offer on-site support for IT issues at customer offices, ensuring timely resolution and minimal disruption to operations.
   
4. IT Inventory Management:Perform and maintain an up-to-date IT inventory list for customers.
   
5. Server Management:Handle server-related issues through the ticket system.
   Escalate complex server issues to the server supplier TAC (Technical Assistance Center) and diligently follow up on resolutions.

Requirements:

• Min Nitec in Computer Science, Information Technology or related disciplines
• Candidate with no experience is welcome to apply, training will be provided
• Proficient in equipment installation and troubleshooting.
• Strong knowledge of data center operations.
• Excellent organizational and communication skills.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Infant Care Teachers (Chinese Language and English Language)

Locations: Aljunied

Operating Hours: 7am - 7pm (Rotating Shift)

Salary: $2,800 - $3,500

Responsibilities:

• Tend to the fundamental needs of infants, including feeding, bathing, clothing, and diaper changing.
• Arrange a range of activities that encompass diverse learning experiences such as reading, singing, and interactive sessions in English Language and Chinese Language.
• Monitor and assess infants in terms of their progress, behavior, social growth, and physical well-being.
• Maintain the cleanliness and organization of the classroom and the wider centre environment.
• Engage in event coordination and contribute to marketing and sales initiatives.
• Foster and sustain strong relationships with parents.

Requirement:

• Passionate about nurturing and educating infants aged 2 months to 18 months
• Possess Certificate in Infants and Toddler Care and Development (CIT) / WSQ Higher Certificate in Infant Care (HCIC) / WSQ Advanced Certificate in Early Years (ACEY)
• LON: EY1/EY2

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Position: Outbound Call Agent (Call Centre)

• Salary: $ 2,000 - $ 2,800
• Monday - Friday (9am - 6pm)
• Location: Bukit Merah Central

Requirements:

• At least 1 years relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Apply effective project management methodologies and ensure appropriate action applies in corrective needs.

• Responsible for project Profit & Loss.

• Manage cross-functional teams in project deliveries.

• Manage contract terms, change management, identify potential risks and devise contingency plans.

• Provide regular projects communications including status updates to senior management and stakeholders.

• Develop Improvement Plan in procedures and processes to enhance work efficiency and productivity.

• Design appropriate training programs and workshops for project team.

• Constantly keep abreast of latest technology changes to maintain operational efficiency.

• Create a positive team environment and coordinate work effort of each team member in a cohesive fashion.

• Participate in tender project management and maintenance costing & quotation.

Requirements

• Strong experiences in major IT infrastructure system updates, upgrades, OS hardening and migrations.

• Competent and proficient understanding in IT Infrastructure Services, Cloud Computing and Structured Cabling.

• Strong in tracking project timelines, milestones, and deliverables.

• Highly motivated and self-driven to complete assignment with the limited resources and tight schedule.

• Good technical skills in engineering, computer and IT systems, and preferably in communications technologies as well.

• Good knowledge of Systems Engineering.

• Good communication and writing skills.

• Able to handle complex projects, technical challenges and different groups of users and external contractors.

• Preferably possess PMP or CITPM or PRINCE2 certification with strong understanding of techniques and methods.

• Strong familiarity with project management software E.g., MS Project.

• Strong vendor management in negotiation and collaboration.

• Strong in people management.

• Excellent communication, interpersonal skills and able to work well at all levels.

• Experience in controlling program / project budget.

Licence no: 12C6060

Outbound Call Agent (Call Centre)

• Salary: $2000 - $2800
• Working hours: Mon - Fri (9AM - 6PM)
• Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts