Total 18 legal executive job vacancies in Education / Training category in Kaki Bukit, South East

Position Overview:

We are seeking a proactive and dynamic Learning and Development Executive to join our team at LAN ZHOU WU FU PTE.LTD , a leading traditional Chinese F&B company in Singapore. This position plays a critical role in fostering a positive work environment and enhancing employee growth. The ideal candidate will manage onboarding, orientation, and continuous learning and development programs while contributing to HR operations to ensure a well-supported workforce.

Key Responsibilities:

1. Onboarding and Orientation:

• Oversee the onboarding process for new employees, ensuring a smooth and welcoming integration into the company.
• Conduct orientation sessions to familiarize new hires with company culture, policies, and procedures.
• Prepare onboarding documentation, such as contracts, manuals, and checklists.

2. Learning and Development:

• Identify training needs and design programs to address skill gaps and support career development.
• Organize and facilitate in-house training sessions and workshops.
• Coordinate with external training providers to deliver specialized courses.
• Evaluate the effectiveness of training programs through feedback and performance assessments.

3. HR Operations:

• Maintain and update HR policies in compliance with Singapore employment regulations.
• Assist in recruitment processes, including job posting, candidate screening, and interviewing.
• Handle employee grievances and provide HR support to managers and staff.

4. Employee Engagement and Retention:

• Develop initiatives to enhance employee satisfaction and engagement.
• Monitor and improve retention strategies, aligning them with company values.

5. Administrative Support:

• Manage employee records, HR databases, and training logs.
• Prepare monthly HR reports and training summaries.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Diploma or degree in Human Resources, Business Administration, or a related field.
• 2-5 years of HR experience, with a focus on learning and development and onboarding.
• Strong understanding of Singapore employment laws and regulations.
• Excellent interpersonal, communication, and organizational skills.
• Proficiency in Microsoft Office and HR management software.
• Experience in the F&B or hospitality industry is a plus.
• Ability to work under pressure in a fast-paced, dynamic, and challenging environment.
• Effective communication skills at all levels, with receptiveness to feedback. Knowledge of Mandarin is an advantage.
• Must be able to join within short notice.

Accountabilities:

HE Programme Delivery: Monitor and maintain an efficient and coordinated system to deliver the programmes. Oversee contracts, payments, billing, enrolment system set-up, student's pass validity and report checking. Ensure proper set-up for class selection, course evaluation and online teaching platforms. (as applicable)

Coordination with University Partners/Stakeholders: Maintain good relations with university partners/stakeholders and student leaders. To stay abreast of changes by university partners/stakeholders which may affect resource management. Coordinate and execute activities to facilitate visits.

Lecturer Management: Tabulate the information required for the accurate deployment of qualified lecturers. Ensure lecturers are approved to teach by both SIM and CPE. Propose resolutions to issues faced by lecturers. (as applicable)

Student Management: Oversee student life cycle. Maintain timely, friendly and nurturing communication with stakeholders including prospects, students and alumni. Resolve customer complaints and feedback. Work with academic leads to review academic performance and carry out intervention for weak-performing students.
(as applicable)

Class Scheduling and Assessment Management: Carry out delivery operations in accordance with course requirements, CPE regulations and internal quality requirements. (as applicable).

Process Innovation: Coordinate data to enable digitisation and automation of systems. Collate team feedback, identify pain points and suggest workable ideas. Participate in testing and UAT of new systems before final execution.

Marketing and Recruitment: Maintain an updated pool of students and graduates to profile. Roster and support all marketing and recruitment efforts, conduct briefings and work with key stakeholders to ensure smooth on-boarding of new students.

Programme Review: Generate data and statistics for planning and review of activities. Follow through changes (system setup, etc) for programme reviews (internal and external).

Project Management: Oversee continuous improvement project to ensure project effectiveness and team engagement.

Academic Education and Work Experience:

• Bachelor’s Degree or Diploma / “A” Level holder with 3 - 5 years of working experience

Skills:

• Proficient in MS office applications
• Data analytical

Personal Attributes:

• Excellent communication, inter-personal and presentation skills
• Team player with mature personality and positive attitude
• Resourceful, self-driven and independent
• Meticulous, able to multi-task, work under pressure and commitment to meeting deadlines
• Strong command of written and spoken English

We regret that only shortlisted candidates will be notified.

Job Title: Training & Project Executive (Creative)

Job Description:

We are looking for a Training & Project Executive (Creative) to join our team and oversee projects within our creative social enterprise, which includes gifts, floral arrangements, and hamper packing. The ideal candidate will have a passion for social impact, and the ability to train and support beneficiaries in their personal and professional growth.

Key Responsibilities:

• Project Planning & Execution:
• Develop and implement work procedures to ensure the smooth execution of creative projects.
• Collaborate with sales and operations teams to manage manpower, project timelines, inventory and logistics.
• Supervision & Training:
• Oversee the quality control (QC), packaging, and crafting of gifts, floral arrangements, and hampers.
• Train and guide beneficiaries in creative tasks such as gift-making and hamper packing.
• Beneficiary Management:
• Conduct intake assessments to evaluate the needs and goals of beneficiaries.
• Design and implement effective training plans to support their personal and professional development.
• Progress Monitoring:
• Regularly monitor and evaluate the progress and development of trainees.
• Ensure that trainees meet their personal and professional development goals.

Requirements:

• Preferred experience in project management, training, and mentoring.
• Passion for social impact, particularly working with beneficiaries in creative enterprises.
• Ability to collaborate effectively with cross-functional teams.
• This role is perfect for someone who enjoys blending creativity with a social mission, and who thrives in a dynamic, collaborative environment.

About Us:

At Grow Education, we believe in empowering migrant workers and bridging the generational gap through the power of language and technology. We run two unique programs - Grow Studio and Deer Dialect - with a mission to make learning English accessible for migrant workers and to promote dialect learning amongst the youth through our interactive mobile app, respectively. We are committed to creating a social impact through our initiatives, and we are looking for a dedicated individual who shares our vision and passion.

Role and Responsibilities:

As a Education Development Specialist, you will play an integral role in developing and promoting our programs. Your role will encompass:

1. Business and Program Development: Shape and refine the strategic direction of Grow Education's initiatives. Identify opportunities for program enhancement and expansion.

2. Partnership Building & Social Outreach: Forge strong relationships with potential partners including migrant worker organizations, dormitories, elderly centers, and other relevant groups. Generate awareness and foster a sense of community through these partnerships.

3. Marketing and Promotion: Design and implement strategies to promote our programs, reaching out to potential beneficiaries and supporters.

4. Manage and monitor the financial aspects of our programs. Conduct basic monthly financial checks to ensure proper management of resources.

5. Grant Applications & Government Liason: Facilitate and manage relationships with government organizations. Research, apply, and follow-up on grants and other funding opportunities.

Who You Are:

- A polytechnic or University graduate passionate about education and social impact.

- An excellent communicator with the ability to forge strong relationships.

- Organized and detail-oriented, with an ability to manage multiple responsibilities.

- Proficient in basic accounting principles.

- Experienced in liaising with government organizations and handling grant applications (preferred).

If you are a motivated, passionate individual with a commitment to making a difference, we invite you to join our team and help us shape the future of education. Apply today and be part of this impactful journey!

Role Description

• Responsible for all learning & development activities and analytics.
• Conduct learning needs analysis.
• Establish learning plans.
• Crafting and implementing competencies, learning and development roadmaps.
• Develop training curriculums.
• Deliver and facilitating trainings.
• Assess impact of learnings.
• Administer On-the-Job trainings.
• Manage the learning management system to build people capabilities.
• Organise staff orientation programme.
• Administrate course enrolment & evaluation, training records, training bonds, grants administration, pre & post course review etc.
• Participate and assist with other HR related projects.

Role Requirement

• Diploma or Degree in any discipline.
• Minimum 3 years’ of experience in facilitating trainings.
• Proficient with Wizlearn Learning Management System.
• Possess ACTA or ATCL or ACLP certification.
• Experience in OJT implementation.
• Strong in data analytics, communication and presentation skill.
• Proficient with MS office.
• High initiative, independent and ability to thrive in a fast-paced and dynamic environment.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

Project Summary
The Behavioural Insights Centre of Excellence in SUSS is seeking a qualified research executive to support the study of “Development and Validation of a Platform Worker Occupational Well-being Indicator Tool”. The approach to this project will be through interviews, and surveys. The intent of the project is to develop and validate an indicator tool for platform workers to measure their occupational well-being. The project is scheduled to run for one year.

What You Will Be Doing

• Oversee the general management and administration of the project (e.g., organise meetings, recording meeting minutes),
• Manage project timeline and ensure project milestones/ deliverables are met,
• Perform literature reviews,
• Assist with designing and conducting of qualitative and quantitative research tasks (e.g., interviews, surveys), and perform data processing and analysis tasks,
• Maintain related documentation of project, and management of tokens for respondents,
• Assist in procurement processes (e.g., purchase of tokens for focus group participants), and
• Contribute to development and writing of report.

Job Requirements

Qualification / Experience Required

• Have a bachelor’s degree or hold a Master’s degree in a relevant discipline (e.g., Educational Technology, Learning Sciences, Educational Psychology, Psychology)
• Have experience in independent social science research
• Familiarity with qualitative and quantitative research methods is essential
• Be able to work independently with minimal supervision
• Be able to work collaboratively in a team
• Have good oral and written communication skills
• Only shortlisted candidates will be notified.

Applications should be made to:
Melissa Sim ([email protected]) at SUSS Behavioural Insights Centre of Excellence, Singapore University of Social Sciences, 463 Clementi Road, Singapore 599494

Key Responsibilities:

• Coordinate with departments / divisions regarding staff training needs
• Help organize, develop and source training programs to meet specific training needs
• Help develop training aids such as facilitator guide and handbooks, and PowerPoint
• Maintain staff training records and prepare training report
• Handle all logistics for training activities including venues and equipment
• Arrange and develop training programs for interns
• Be an ambassador to all training standards and policies
• Prepare feedback tools to evaluate the effectiveness of training
• Develop creative and informative communication systems, i.e., training posters, etc.
• Identify and coordinate outside training sources which address departmental training needs.
• Ensure successful completion of the training/certification process
• Execute and continuous enhancement of staff recognition program
• Prepare a monthly training calendar for approval
• Undertaking any other adhoc projects / tasks as assigned

Job Requirement:

• Minimum Diploma or Degree holder, preferably in Training and Development or Adult Learning
• Minimum 3 years of working experience in training delivery and curriculum development
• Possesses ACTA or ACLP would be an added advantage
• Meticulous , proactive, resourceful, empathetic and able to work in a fast paced, dynamic environment
• Possesses good communication and presentation skill
• Team Player

Job Function

• To design and develop digital learning content.
• Work with Subject Matter Expert to develop storyboard and script.
• To carry out proof-reading and content edition for accuracy and adhering to company guidelines.
• To collect learners’ feedback to improve content or user-friendliness
• To manage and maintain digital content library under the eLearning Management System.

Requirement

• Diploma in Media & Design or related disciplines.
• Prior Digitial Content Management work experience will have a added advantage.

Skills Needed

• eLearning Authoring or Programming tools
• SCORM, xAPI Content Management
• Intermediate level of graphic designing

Job Description

• Provide administrative support in the implementation of the company’s training plans and programme
• Handles the full spectrum of training administration, including but not limited to managing the Training Management System, course scheduling, setups and facilitation of training courses and examinations, processing of training grants and maintaining of training records in accordance to the Government and Organization policies and procedures
• Collates training evaluations and assists in the preparation of training reports and statistics
• Liaise with external training vendors on course registration
• Taking minutes of meetings when required
• Any other tasks and responsibilities as assigned by the Management

Job Requirements

• Proficient in MS Office applications and familiar with digitalized learning systems
• Minimum 3 years of related experience
• Familiar with WSQ framework, Skillsfuture Training Partners Gateway / Skills Connect will be an added advantage
• Meticulous, well organised and structured
• Excellent team player and is able to work independently with minimum supervision
• ACLP Certified would be advantageous

Job Benefits:

• Good remuneration package including flexible benefits, and allowances
• Training and learning opportunities
• Career progression and development
• Employee engagement and welfare programmes

Company Overview

Listed as one of NParks Registered Landscape Companies, we handle both residential and commercial corporate properties. Besides regular landscaping and garden maintenance, consult us for customised solutions on your properties.

We know what it takes to provide a thorough and efficient cleaning job. Supported with a huge cleaning fleet and equipment and well-trained staff, we pride ourselves on quality, offering a range of different services that are sure to meet your expectations.

Disposing of waste in an environmentally friendly manner is essential to your business. We can help. Our experts will assess your waste streams and develop the right recycling and disposal solution for you

Job Description

1. Assist Training & Management Department on day-to-day operational matters (e.g., trainer support, invigilation, administrative support, ad-hoc support etc).

2. Managing lesson administration (e.g., LMS and Zoom (or equivalent)), supporting relevant software.

3. Provide first-level Tech and Admin support (i.e., LMS, Zoom) to staff and students, addressing admin issues (e.g., EdTech Tools tech support & administration), and network connectivity for classes and daily operations.

Job Requirements

1. Diploma / O levels & above.

2. At least 1 year of administrative work experience.

3. Basic software Skills: Experience in Microsoft Office and Zoom, with the ability to conduct basic troubleshooting. Experience in Learning Management Systems (LMS) is an added advantage.

4. Ability to support users on administrative issues.

5. Singaporeans / Singaporean PRs are welcomed to apply.

Job Descriptions

• Communicate with manager to identify training needs for different category of cleaners.
• Schedule ongoing WSQ training for workers who have completed 3 months of employment in according to NEA/job requirements.
• Source for training providers and register employees for courses.
• Communicate training details to the Manager/Supervisor and ensure they attend the mandatory training.
• Ensure all employees must have Singpass for taking e-attendance prior to attending training.
• Check with training provider on attendance and ensure trainees who are absent will attend reschedule training
• Work closely with training provider to update attendance after every course attended.
• Ensure all cleaners are 100% trained 3 months before expiry of cleaning licence.
• Register employees for training subsidies.
• Monitor training grants
• Manage and update training information in EasyPay.
• Visit sites to help employees retrieve training certificates using their Singpass and update their certification in EasyPay.
• Update and manage employee records.
• Preparation relevant letters to effect staff movements (appointment, resignation, transfers, confirmation, promotions, warning letters etc).
• Responsible for the documentation of new hires; up-to-date, accurate information and documents are kept in employees' P files.
• Handle work passes related issues such as application, renewal, cancellation etc. via WPOL/EPOL.
• Any other ad-hoc duties as assigned.

Requirements

• Minimum GCE “N” Level
• Strong administrative skills
• Familiar with the administration of WSQ programs
• Team player with initiative and ability to work independently
• Well-organised, meticulous and detail-oriented
• Problem solver - able to adjust and resolve issues in a fast-paced organisation
• Cheerful disposition with a positive can-do spirit
• Knowledge of EasyPay software will be an advantage
• Knowledge in Microsoft Suite
• Well versed in Excel formula, V Lookup & etc.
• Job location - Tai Seng Ave

Roles & Responsibilities:

• Takes charge of Learning & Development (L&D) administration in the company

Learning & Development Administration

• Develop and executive purposeful learning programmes to enhance employees’ L&D experience and close L&D gaps. (e.g. Plan and executive Training Learning Plan for the company, which in turn should drive business productivity and improve employee retention).
• Monitor learning progress of all employees (e.g. oversee learning requests for staff and training registrations for workers; manage training records in Learning Management System)
• Manages regulatory training for staff and workers before expiration
• Process invoices and billings for training and relevant training claims
• Organise and promote internal trainings and employee engagement activities
• Work with Group L&D function (Sembcorp Academy) and external vendors to improve L&D experience for the company
• Assist in reviewing and communicating L&D related policies
• Oversee and manage sponsorship programmes and improve employee retention).
• Monitor learning progress of all employees (e.g. oversee learning requests for staff and training registrations for workers; manage training records in Learning Management System)
• Manages regulatory training for staff and workers before expiration
• Process invoices and billings for training and relevant training claims
• Organise and promote internal trainings and employee engagement activities
• Work with Group L&D function (Sembcorp Academy) and external vendors to improve L&D experience for the company
• Assist in reviewing and communicating L&D related policies
• Oversee and manage sponsorship programmes

Onboarding Administration

• Facilitate staff orientation on their first day including briefings for new hires
• Any other ad-hoc duties as assigned in the HR function.

Requirements:

• Min Diploma in Business / Human Resources or any other relevant disciplines
• Min 3 years of experience, preferably in Construction Industry

Skills & Knowledge:

• Proficient in Microsoft Office such as MS word, Excel and Power Point
• Good knowledge of employment laws & practices
• Basic data management and analysis skill is preferred

Behaviour/ Traits:

• Positive working attitude
• Strong interpersonal and communication skills
• Able to adapt and collaborate as a team player.
• Able to work under pressure within tight deadlines

Daughters Of Tomorrow Limited

Registered as a charity under the Charities Act of Singapore, Daughters Of Tomorrow complements and supports existing training and workforce-related agencies by connecting volunteers and community resources to enable each woman on an individual level. By deep-diving into the practical day-to-day constraints of these women, we offer hand-holding and individual coaching to help each woman reach regular and sustained employment.
Our beneficiaries are women aged 18 to 68 from low-income families (living on less than $800 per capita per month), mostly living in government-subsidized rental flats, and facing multiple stressors in their families. Through sustained employment, women in our employment bridging program regain confidence in themselves and gain a social support network that helps them through their difficult times.

Research Executive (Social Mobility Programme)

About the Role

The SMP Executive will support the Research, Monitoring and Evaluation team to execute a funded research project - specifically the Social Mobility Programme, an exploratory research programme aiming to explore what interventions can better encourage women to increase stability and create improvements in their lives.

This role will report to the Research, Monitoring and Evaluation Manager and work closely with the SMP Research consultant, and coordinate with other programme functions, including Programme Development & Incubation, Community Partnerships & Programmes, Employment Bridging & Social Mobility, and Volunteer Management. The role will also involve participating in an organisation-wide bi-weekly meeting in person.

Responsibilities

Research - Social Mobility Programme

• Support the research team in recruiting for the programme, including identifying potential women who will be eligible for the research, organising recruitment drives, calling eligible women to share about the programme.
• Assist in consent taking when onboarding women into the programme as research participants
• Track the dates of intervention for participants and alert team on the follow-up needed
• Coordinate the timing and location for intervention, check-ins and interviews with participants
• Administer and track the disbursement of incentives to research participants on excel
• Conduct interviews and check-ins with women at a venue that may not be the office
• Take notes at research team discussions
• Check research data that have been keyed in to ensure no errors
• Ensure proper organisation of research documents in soft and hard copies
• Assist in preparation of research reports and presentations to stakeholders
• Support other future research studies and/or advocacy in line with the organisation’s mission and vision

Qualifications

• Bachelor's degree with at least 2 years of research operations experience, preferably with social services or non-profit organisations
• Singaporean or PR

Preferred Competencies & Skills

• Good administrative and organisational skills
• Strong interpersonal skills and cross-cultural awareness
• Team-player and willingness to collaborate
• Quick to take initiative when needed
• Familiarity with Singapore’s social safety nets and policies
• Detail-oriented, conscientious and responsible with data
• Strong written and spoken communication skills
• Ability to speak one or more of the local languages

The Continuing Education and Enrichment (CEE) department of Metropolitan YMCA (MYMCA) Singapore endeavours to be a progressive continuing education provider that delivers high-quality, innovative and responsive programmes to learners of all ages through strategic collaborations. The department serves both adult learners and children from three years old.

The Senior Executive, Learning Delivery adds value and contributes to the growth of the Continuing Education and Enrichment (CEE) Department by ensuring the smooth operations of clients satisfaction, admin and logistics operations.

Responsibilities:

1. Programmes Delivery Operations

• Plans and executes business and learning delivery operations for all programmes, classroom learning and events at MYMCA and external venues
• Uses digital tools and systems that support an efficient and accurate learning delivery process and follow-up
• Be present, follow up on the deliverables and outcome of all learning activities – some week nights and/or weekends will be affected
• Leverage on SkillsFuture Singapore’s (SSG) Training Partners’ Gateway (TPG) to submit coursewares and documents related to learners’ learning
• Knowledgeable in the SSG funded programmes’ schemes
• Instructors’ Management
• Develop, maintain and update department’s related policies, SOPs and record keeping of official documents

2. Programmes Development –

• Establishes network with external stakeholders and market programmes
• Works with Programmes Leads on instructors’ availability
• Builds collaborative relationships with external stakeholders

Requirements:

• Passionate about continuous learning for both adults and children
• At least 3 years of operations and business development, hands-on experience in the education and training sector
• Skilful and knowledgeable with the various funding schemes from the public agencies, and the use of Training Partners Gateway (TPG) and online learning platforms such as Teachable, Udemy, Coursera and etc is preferred
• Independent and confident in using digital and web technologies to conduct trainings, webinars, seminars and etc
• Has initiative, resourceful, good interpersonal skills, detail-oriented and creative in publicity
• Ability to follow through programmes and projects implementation
• Possess the ACTA/ACLP and/or a Degree/Diploma in related disciplines
• Proficient in Microsoft Office Applications

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

Job Description

The successful candidate will provide research and administrative support for the various studies within the Office of the Provost (PVO).

The candidate should possess strong communication and interpersonal skills, as he/she will work closely with academics, students, and other administrative executives. The candidate’s proficiency in multitasking and attention to detail will enable him/her to efficiently manage diverse program administrative tasks and projects within specified timelines.

The candidate will report to the director, engaging in a diverse range of responsibilities including, but not limited to:

• Provide research and administrative support for the studies.
• Prepare and collate data, documents, updates on research milestone, results and reports related to the studies.
• Participate in the studies e.g., data collation, attending and facilitating student focus groups etc.

Job Requirements

• Degree in any discipline
• 1 to 2 years of relevant working experience
• Able to work independently
• Team player and possess good communications and interpersonal skills
• Proficient in Microsoft Office applications
• Experience in the use of data analysis software is an added advantage

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

Job Description

The successful candidate will provide support for the programmes/courses offered by Core Learning and carry out the general administrative duties.

• Provide support in the administration of the programmes / courses offered by the department.
• Manage vendors and payment matters.
• Handles students’ enquiries.
• General administrative duties such as collation of data, preparation of reports, information updates.
• Other duties as assigned.

Job Requirements

• Degree in any discipline, with at least 2 years of working experience
• Proficiency in Microsoft Office applications
• Ability to multi-task and work under pressure
• Mature, meticulous and possesses a high level of discretion and integrity
• Resourceful team player who is able to work independently and display initiative

What Do We Offer

At SUSS we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement Subject to Job Role
• Medical Benefits
• Flex Benefits Dental WFH Equipment Gym Memberships etc
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Responsibilities

• Responsible for creation, development and execution of retail training program
• Responsible for sales, product and customer service training to strengthen sales revenue and customer satisfaction
• Conduct gap analysis and needs assessments to identify future and current training and development needs
• Plan, forecasts and proposes the annual training and development programs for retail operations
• Conduct store visits to ensure in-store training are being followed through and carried out
• Conduct service evaluation and provide ongoing coaching to retail operations team to improve the sales and operational competencies
• Conduct onboarding induction/ orientation program for corporate and retail operations

Requirements

• Bachelor’s degree
• At least 3 years of relevant training experience in a retail environment
• Experience in jewellery sector is an added advantage
• Excellent planning, analytical, communication and facilitation skills
• Resourceful, driven and a team player
• Proficient in MS Word, Excel and Powerpoint

Responsibilities:

Training

• Preparation and regular up-dating of Training Material for various training modules with focus on IATA Dangerous Goods Regulations; IMDG Code; ADR; Supply Chain Security (ISO28001, TAPA FSR, TAPA TSR & TAPA GSR); International Cyanide Management Code; Business Continuity (ISO22301); Risk Management; etc.
• Developing & designing examinations for certification training for the various training modules
• Evaluating examinations and training feed-back forms
• Maintains training records & certificates

Compliance (additional support activities)

Risk Management

• Assisting in ensuring that risk management systems are implemented effectively and followed
• Assisting in action plans concerning risk management
• Conducting Business Partner Due Diligence Checks

Credit Quality Evaluation for China Corporate Social Credit System Program (CSCSP)

• Systematically identifies, records, analyses, evaluates, and finds optimum means/options to mitigate or transfer risks
• Conducts Business Partner CSCSP Checks
• Keeps management closely informed and prepares risk management system reports

Management Report

• Assisting in the preparation for compliance management reports
• Assisting in the Maintenance of records on ISO policies & certificates

General Tasks

• Liaises with regional compliance team and fulfilling regional compliance requirements
• Conducts or jointly conduct investigations on both internal and external compliance issues
• Prepares presentation material for meetings
• Attends meeting/ presentation with customers and /or interested parties

Requirements:

• Bachelors' Degree in any field
• Relevant work experience with back-ground of Logistics & Supply chain is a must
• Good communication skill and ability to coordinate with stakeholders from different functional background
• Good reading and writing skill in both English and Chinese is a must as documents are in Chinese when liaising with counterparts in China.
• Can perform internal quality and health & safety audits; at a minimum internal auditor certification
• Strong back-ground in dangerous goods regulations with relevant certificates
• Proficient in Microsoft Office