Total 51 service centre manager job vacancies in Education / Training category in D04 Harbourfront,Telok Blangah, Sentosa Island

Job Details:

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

We are seeking a pedagogically minded and dedicated Senior Learning Strategist / Learning Strategist. Reporting to the Learning Strategist Manager, the appointee collaborates with faculties to design and develop cutting-edge blended learning experiences, providing strategic guidance for implementing innovative digital teaching and learning practices across NIE.

Additionally, the appointee will work closely with fellow Learning Strategists and the other teams in the department to research, develop, and present innovative and pedagogically sound design solutions to stakeholders, in pursuit of enhanced practice and outcomes. The candidate should be familiar with the training and adult education landscape, be adept at facilitation and possess a commitment to staying up to date on higher education best practices. This is a 2-year contract position.

Responsibilities

Build Evidence-Based Innovation in Teaching & Learning within NIE

a) Collaborate with fellow Learning Strategists to:

• Research adult learning theories, strategies, data, and appropriate educational technology tools to design, develop, and facilitate impactful face-to-face and online tech-enhanced workshops for faculty.
• Assess the learning needs of IN-Learning specialists in learning design and emerging technology.
• Design, develop, and facilitate engaging initiatives to support IN-Learning specialists in building their expertise in learning design and emerging technology.

b) Collaborate with NIE faculty to:

• Identify learning needs for courses they teach.
• Propose frameworks, new/enhanced learning outcomes, tech-enabled teaching and learning strategies, and assessments as part of course redesigning.
• Propose appropriate educational technology to overcome gaps and enhance the learning outcomes of the courses.
• Achieve constructive alignment of the learning outcomes with the learning activities and assessment in their courses.

c) Collaborate with cross-functional teams to:

• Assess faculty capability development needs through qualitative and quantitative data analysis, to inform their work in designing, developing, and evaluating learner-centered blended learning experiences and fostering assessment literacy.
• Research, develop and present evidence-based and innovative design solutions with the project team to stakeholders.
• Research and evaluate frameworks and educational technology tools for implementation to optimize and innovate teaching, learning and assessment practices in NIE.
• Research, write grant proposals and develop tech-enabled learning solutions.
• Work together on initiatives with IN-Learning's Engagement, Planning and Research team to share learning sciences knowledge and improve practices institute-wide.
• Carry out action research by:
• conceptualizing frameworks and methodologies
• designing evaluation instruments
• gathering and analyzing data (e.g. Learning Analytics)
• formulating decisions to improve the effectiveness of learning experiences and our Capability Development initiatives
• Contribute to special projects on teaching and learning, as required.

Keep Up with Learning Sciences and Innovative Teaching and Learning Practices

• Stay current on learning sciences, innovative teaching and learning practices in higher education (e.g., personalized learning, adaptive learning, e-assessment, hybrid learning, learning analytics, and Artificial Intelligence).
• Foster a culture of continuous learning within the team by providing opportunities for professional development and encouraging knowledge sharing.

Requirements

• A University degree, preferably in Instructional Design, Education or Learning Sciences and Technologies. A master’s degree is preferred.
• A minimum of 2 years of experience in instructional design, teaching and learning, within a higher educational setting or with adult learners. Proven ability to manage successful learning projects.
• To be considered for the Senior Learning Strategist position, candidates should:
• Possess at least 5 years of experience in instructional design, teaching, learning, and the adult education landscape.
• Possess a proven track record of managing complex learning projects.
• Demonstrate experience in a mentorship role and in leading complex projects.
• Expert knowledge of applying Adult Learning theories in the design of Blended Learning experiences.
• Possess strong research skills.
• Proven track record in designing and facilitating faculty development workshops for diverse audiences.
• Possess strong written, verbal, and presentation skills.
• Strong knowledge of emerging educational technologies for teaching and learning.
• Excellent time management skills to meet multiple deadlines simultaneously and consistently deliver high-quality results.
• Excellent organizational and project management skills.
• Experience in facilitating both face-to-face and online sessions.
• Familiarity with Learning Management System and a demonstrated ability to rapidly learn new tools and processes with minimal support.
• Demonstrate excellent interpersonal skills and strong problem-solving abilities.
• Highly motivated, able to work independently yet also a strong team player.
• A strong desire to learn, acquire, and share new knowledge.
• Maintain a positive attitude and work effectively under pressure to meet deadlines.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Role Overview

We are seeking an experienced Special Education Teacher who can seamlessly integrate into our team and make an immediate impact. Reporting to the Team Leader for Education, the candidate will teach children with learning difficulties, manage behavioral and academic challenges, and deliver quality education aligned with our philosophy and guidelines.

Key Responsibilities

1. Program Implementation:

• Deliver programs in alignment with the organization’s philosophy and established guidelines.

2. Student Assessment:

• Conduct periodic assessments to monitor and ensure students’ progress aligns with agreed objectives.

3. Professional Standards:

• Execute tasks professionally and adhere to stated guidelines.

4. Feedback and Collaboration:

• Provide timely feedback to the Director for Education and parents on challenges and progress during lessons.

• Collaborate with management to improve work processes.

5. Teaching Material Preparation:

• Develop teaching materials tailored to each student’s goals.

• Document teaching methods and track achievement of goals after each lesson.

6. Individualized Education Plans (IEPs):

• Design and implement personalized education plans for each student.

7. Documentation and Records Management:

• Maintain comprehensive documentation and filing of all student-related materials.

8. Research and Development:

• Contribute to the research and improvement of teaching methods.

Technical Skills & Competencies

1. Teaching & Behavior Management:

• Demonstrate expertise in executing teaching and behavioral management strategies for children with learning difficulties.

2. Parent Communication & Problem-Solving:

• Engage effectively with parents to address their concerns and collaborate on solutions to support the child’s development.

3. Application of Psychological Theories:

• Apply psychological theories to practical teaching scenarios.

Qualifications & Experience

• Minimum Experience: At least 2 years in Special Education.

• Candidates without prior experience, including fresh graduates and A-level students, may apply for the 6-month competency traineeship program before transitioning to a full-time role.

If you are passionate about making a difference in the lives of children with learning difficulties and can contribute immediately to our mission, we encourage you to apply.

Reports To: Manager for Education

Role Description

Other than coaching activities, the Team Head, Special Education Teacher, will lead and supervise a team of coaching staff in teaching and supporting children with learning difficulties. The incumbent must possess at least 2 years of supervisory or managerial experience, demonstrate strong leadership skills, and effectively mentor coaching staff in delivering both academic and behavioral interventions.

Specific Responsibilities

Program Leadership and Execution

1. Oversee and ensure programs are implemented in alignment with the organization’s philosophy and guidelines.

2. Conduct periodic assessments of students to evaluate progress against agreed objectives.

3. Ensure tasks and programs are executed professionally and adhere to organizational standards.

Feedback and Collaboration

4. Provide timely and constructive feedback to the Director for Education and parents regarding issues that arise during lessons. Collaborate with management to improve work processes and outcomes.

Educational Planning and Delivery

5. Prepare teaching materials tailored to each student’s goals, documenting methods and tracking progress toward achieving set objectives.

6. Develop and maintain individualized education plans (IEPs) for each student.

Documentation and Research

7. Ensure proper documentation, organization, and filing of all student-related records and materials.

8. Engage in research and development to refine and enhance teaching methods and strategies.

Team Leadership and Staff Welfare

9. Lead, mentor, and guide coaching staff to deliver effective academic and behavioral management interventions.

10. Promote staff welfare and mental well-being, fostering a supportive and collaborative team environment.

Technical Skills and Competencies

1. Demonstrated expertise in behavioral management and academic intervention strategies.

2. Experience working in special education settings or with children with Autism, ADHD, or Dyslexia.

3. Strong communication skills to effectively engage with parents and other stakeholders.

4. Minimum of 2 years’ experience in supervision or management.

5. Applicants with at least 2 years of management experience but without direct special education experience may also apply.

6. Open to individuals seeking a second career who possess maturity, empathy, and adaptability.

Here’s a refined version of the Role Description and Responsibilities for the Team Head, Special Education Teacher, ensuring clarity and alignment with organizational expectations:

Position Title: Team Head, Special Education Teacher

Reports To: Manager for Education

Role Description

The Team Head, Special Education Teacher, will lead and supervise a team of coaching staff in teaching and supporting children with learning difficulties. The incumbent must possess at least 2 years of supervisory or managerial experience, demonstrate strong leadership skills, and effectively mentor coaching staff in delivering both academic and behavioral interventions.

Specific Responsibilities

Program Leadership and Execution

1. Oversee and ensure programs are implemented in alignment with the organization’s philosophy and guidelines.

2. Conduct periodic assessments of students to evaluate progress against agreed objectives.

3. Ensure tasks and programs are executed professionally and adhere to organizational standards.

Feedback and Collaboration

4. Provide timely and constructive feedback to the Director for Education and parents regarding issues that arise during lessons. Collaborate with management to improve work processes and outcomes.

Educational Planning and Delivery

5. Prepare teaching materials tailored to each student’s goals, documenting methods and tracking progress toward achieving set objectives.

6. Develop and maintain individualized education plans (IEPs) for each student.

Documentation and Research

7. Ensure proper documentation, organization, and filing of all student-related records and materials.

8. Engage in research and development to refine and enhance teaching methods and strategies.

Team Leadership and Staff Welfare

9. Lead, mentor, and guide coaching staff to deliver effective academic and behavioral management interventions.

10. Promote staff welfare and mental well-being, fostering a supportive and collaborative team environment.

Technical Skills and Competencies

1. Demonstrated expertise in behavioral management and academic intervention strategies.

2. Experience working in special education settings or with children with Autism, ADHD, or Dyslexia.

3. Strong communication skills to effectively engage with parents and other stakeholders.

4. Minimum of 2 years’ experience in supervision or management.

5. Applicants with at least 2 years of management experience but without direct special education experience may also apply.

6. Open to individuals seeking a second career who possess maturity, empathy, and adaptability.

If the above job description aligns with your expectations and highlights the core leadership, teaching, and communication capabilities in you, we invite you to apply for this position.

Role Overview

We are seeking an experienced PT - Senior Special Education Teacher who can seamlessly integrate into our team and make an immediate impact. Reporting to the Team Leader for Education, the candidate will teach children with learning difficulties, manage behavioral and academic challenges, and deliver quality education aligned with our philosophy and guidelines.

Key Responsibilities

1. Program Implementation:

• Deliver programs in alignment with the organization’s philosophy and established guidelines.

2. Student Assessment:

• Conduct periodic assessments to monitor and ensure students’ progress aligns with agreed objectives.

3. Professional Standards:

• Execute tasks professionally and adhere to stated guidelines.

4. Feedback and Collaboration:

• Provide timely feedback to the Director for Education and parents on challenges and progress during lessons.

• Collaborate with management to improve work processes.

5. Teaching Material Preparation:

• Develop teaching materials tailored to each student’s goals.

• Document teaching methods and track achievement of goals after each lesson.

6. Individualized Education Plans (IEPs):

• Design and implement personalized education plans for each student.

7. Documentation and Records Management:

• Maintain comprehensive documentation and filing of all student-related materials.

8. Research and Development:

• Contribute to the research and improvement of teaching methods.

Technical Skills & Competencies

1. Teaching & Behavior Management:

• Demonstrate expertise in executing teaching and behavioral management strategies for children with learning difficulties.

2. Parent Communication & Problem-Solving:

• Engage effectively with parents to address their concerns and collaborate on solutions to support the child’s development.

3. Application of Psychological Theories:

• Apply psychological theories to practical teaching scenarios.

Qualifications & Experience

• Minimum Experience: At least 4 years in Academic Intervention in Special Education.

If you are passionate about making a difference in the lives of children with learning difficulties and can contribute immediately to our mission, we encourage you to apply.

Role Overview

We are seeking an experienced PT - Special Education Teacher who can seamlessly integrate into our team and make an immediate impact. Reporting to the Team Leader for Education, the candidate will teach children with learning difficulties, manage behavioral and academic challenges, and deliver quality education aligned with our philosophy and guidelines.

Key Responsibilities

1. Program Implementation:

• Deliver programs in alignment with the organization’s philosophy and established guidelines.

2. Student Assessment:

• Conduct periodic assessments to monitor and ensure students’ progress aligns with agreed objectives.

3. Professional Standards:

• Execute tasks professionally and adhere to stated guidelines.

4. Feedback and Collaboration:

• Provide timely feedback to the Director for Education and parents on challenges and progress during lessons.

• Collaborate with management to improve work processes.

5. Teaching Material Preparation:

• Develop teaching materials tailored to each student’s goals.

• Document teaching methods and track achievement of goals after each lesson.

6. Individualized Education Plans (IEPs):

• Design and implement personalized education plans for each student.

7. Documentation and Records Management:

• Maintain comprehensive documentation and filing of all student-related materials.

8. Research and Development:

• Contribute to the research and improvement of teaching methods.

Technical Skills & Competencies

1. Teaching & Behavior Management:

• Demonstrate expertise in executing teaching and behavioral management strategies for children with learning difficulties.

2. Parent Communication & Problem-Solving:

• Engage effectively with parents to address their concerns and collaborate on solutions to support the child’s development.

3. Application of Psychological Theories:

• Apply psychological theories to practical teaching scenarios.

Qualifications & Experience

• Minimum Experience: At least 2 years in Special Education.

• Candidates without prior experience, including fresh graduates and A-level students, may apply for the 6-month competency traineeship program before transitioning to a full-time role.

If you are passionate about making a difference in the lives of children with learning difficulties and can contribute immediately to our mission, we encourage you to apply.

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 6 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

Details for Candidates

• 5.5 Days work week (1 Weekend inclusive)
• Weekday Timing: 1300 - 2130 Hrs
• Weekend Timing: 0930 - 1700 Hrs
• Part-time positions available

Job Scope

• Teaching students in assigned classes (about 30 hours a week)
• Create new learning material for the centre
• Assist in the centre operations in other matters
• Contribute to the learning programmes offered by the centre

Requirements

• Infallible work ethics
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students
• Have passion toward education and helping others
• Other industry experiences (if any)

Interested candidates please apply, vacancies are limited!

Position Overview

Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource.

We are looking for a dynamic member to join the School and Professional department as E-Instructional Designer. You will draw on unparalleled access to the multi-disciplinary expertise of the Science Centre Exhibitions and Programmes. The job will include developing online programmes for informal learning in Science/STEM, developing programmes together with the Science Centre’s team of educators and playing a key role in inspiring students locally and globally.

Essential Job Functions

As an E-Instructional Designer, you will define, evaluate, and implement overall solution components for e-learning (LMS), including student profiling, personalized content delivery and portfolio building by using various e-learning tools including SCORM, interactives, peer reviews etc as appropriate.

You will need to embrace different styles of training techniques, including e-learning, videos, tutorials, and resource guides.

You will engage Science Centre’s exhibition and education teams to find verticals in Physical Sciences, Nature Sciences, STEM, “Just in time Science” and other areas such as STEAM and STREAM.

You will find adventurous ways to excite and engage learners across digital learning, enabling technologies, social media, gamification, mobile, VR, 3D, and other modes of learning.

You will work with technical team, both with users of various roles (student/teacher/manager/admin) as well as technical stability tests ensure deployed online courses to are suitable for target audience. You will produce instructional guides for navigating and for grading and ensure the course content brings about demonstrable learning outcome.

You will process reports and feedback on various aspects of the online learning platform and its use and evaluate the effectiveness of the e-learning curriculum and resources.

Successful candidates will also be placed on ground and visitor interaction duty that will include occasional evening and weekend work.

Requirements

The candidate must possess minimum 1 to 3 years of working experience in Instructional Design and in developing and delivery of online courseware and in working with LMS environment.

He/she must have extensive experience in developing creative and engaging training/content designing and development of learning content, methodologies, and delivery methods for online and in person (onsite). He/she should have knowledge of Web Services, APIs, Relational Databases and Basic Programming and be familiar with online training curriculum and solutions. Experience in one or more of the following – Articulate 360, Rise, technical aspects or previously served as a system administrator role of Moodle LMS, Javascript, APIs, Data analytics will be an advantage.

The candidate needs to be a hands-on person, who is comfortable with both in-house development as well as working with external partners and vendors on content development and delivery. A background in Science is essential. Experience in working in Agile product development environment is preferred.

The ideal candidate must be confident and an engaging facilitator and communicator, being totally comfortable in front of both small and large audiences. He/she must possess strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done. In addition, he/she must be detail oriented, a team player with an outgoing personality and good communication, presentation, influencing and collaboration skill.

Shortlisted candidates will be notified to submit a written assignment.

Responsibilities:

• Work closely with DXC Luxoft Sales and Account Management team (SAM) to facilitate technology aspect of relationships with Automotive Asia accounts including OEMs, Tier-1s, Silicon vendors and others.
• Support SAM and Delivery teams in getting the right understanding of customer’s technology. Stay up to date on latest offerings from DXC Luxoft solutions.
• Understand customers business needs and define an overlap with services that DXC Luxoft can provide in domains like In-Vehicle Infotainment, Autonomous Drive and Connected Mobility.
• Manage customer’s technology expectations for specific opportunities.
• Lead and take active part in the proposal creation.
• Understand technology trends on the market and help defining Luxoft global solution’s strategy in alignment with it. Provide suggestions to Global Solutions organization on possible adjustments of their offerings based on technology trends and customer’s needs.
• Search for a partnership opportunity with companies on the market that would be a win-win for DXC Luxoft and a partner.
• Support SAM team in development and keeping up to date of Regional Plan and Account Development plan for each major customer.
• Director Automotive Solutions ensures that proposal development and other opportunity-related activities are aligned to DXC Luxoft sales process and all format steps are implemented properly according this process.
• Report to Solutions Head Global. Be aligned with goals and strategy of Global Solutions team.
• Location: Singapore

Requirements:

• Education: A degree in Computer Science / Electronics / Electrical or similar
• 5+ years’ experience in Automotive Solutions / Sales or Technical PreSales for Automotive OEM-s and TIER1-s.
• Working knowledge of modern automotive technologies such as IVI (In-Vehicle Infotainment with focus on Digital Cockpit), ADAS, Autonomous Drive (AD) and Connected Mobility (CM).
• Good understanding of software solutions and standards used to power vehicle’s electronics systems.
• Good understanding of Automotive industry ecosystem.
• Experience of working in multi-cultural international environment.
• Strong English, articulate, good presentation and negotiation skills.

Role Overview

We are seeking an experienced Special Education Teacher who can seamlessly integrate into our team and make an immediate impact. Reporting to the Team Leader for Education, the candidate will teach children with learning difficulties, manage behavioral and academic challenges, and deliver quality education aligned with our philosophy and guidelines.

Key Responsibilities

1. Program Implementation:

• Deliver programs in alignment with the organization’s philosophy and established guidelines.

2. Student Assessment:

• Conduct periodic assessments to monitor and ensure students’ progress aligns with agreed objectives.

3. Professional Standards:

• Execute tasks professionally and adhere to stated guidelines.

4. Feedback and Collaboration:

• Provide timely feedback to the Director for Education and parents on challenges and progress during lessons.

• Collaborate with management to improve work processes.

5. Teaching Material Preparation:

• Develop teaching materials tailored to each student’s goals.

• Document teaching methods and track achievement of goals after each lesson.

6. Individualized Education Plans (IEPs):

• Design and implement personalized education plans for each student.

7. Documentation and Records Management:

• Maintain comprehensive documentation and filing of all student-related materials.

8. Research and Development:

• Contribute to the research and improvement of teaching methods.

Technical Skills & Competencies

1. Teaching & Behavior Management:

• Demonstrate expertise in executing teaching and behavioral management strategies for children with learning difficulties.

2. Parent Communication & Problem-Solving:

• Engage effectively with parents to address their concerns and collaborate on solutions to support the child’s development.

3. Application of Psychological Theories:

• Apply psychological theories to practical teaching scenarios.

Qualifications & Experience

• Minimum Experience: At least 2 years in Special Education.

• Candidates without prior experience, including fresh graduates and A-level students, may apply for the 6-month competency traineeship program before transitioning to a full-time role.

If you are passionate about making a difference in the lives of children with learning difficulties and can contribute immediately to our mission, we encourage you to apply.

We are looking for an English Teacher for the Centre of New Life Schoolhouse - Childcare Services.

Minimum requirement:

• Must be L2 certified by ECDA

We are looking for someone who:

• Possess interpersonal skills
• Is a good team player
• Has good time management
• Able to do portfolio
• Able to do lesson plans, according to ECDA’s requirements
• Able to teach multiple levels

Expected salary: SGD 2,400 - SGD 3,600

Working hours: Shift hours 7.00AM - 7.00PM

Key Responsibilities:

• Plan and deliver Primary / Secondary English / Mathematics / Science tuition classes.
• Customize lesson plans according to the needs and learning styles of individual students.
• Provide constructive feedback and monitor the progress of students, adjusting teaching strategies as needed.
• Prepare students for exams such as PSLE, GCE O/N-Level, and internal school tests/exams.
• Foster a positive and encouraging classroom environment that motivates students to achieve their goals.
• Communicate effectively with parents or guardians to update them on student progress and address any concerns.
• Stay updated on the latest teaching methods and educational resources to continuously improve the learning experience.
• Assist in curriculum development, when necessary, to meet the evolving needs of students.
• Offer one-on-one or small group tutoring sessions to reinforce concepts and provide additional support.

Job Requirements:

• A degree in Art, Sciences, Engineering, Education, or a related field (preferably).
• Previous experience in teaching or tutoring is an advantage.
• Familiarity with the Singapore school curriculum (MOE syllabus).
• Strong interpersonal and communication skills.
• Patience, enthusiasm, and a genuine interest in helping students achieve their academic goals.
• Ability to teach students across different age groups, from primary to secondary.
• Able to work on evenings and weekends to accommodate student needs.
• Commitment to at least one academic year to ensure continuity and consistency in student learning.

Benefits:

• Opportunities for professional development and career growth.
• Supportive and collaborative work environment.
• Materials and resources provided for effective teaching.

How to Apply: Interested candidates are invited to submit their resume, along with a cover letter detailing their teaching experience and philosophy. Shortlisted candidates will be contacted for an interview.

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for an Education Centre Customer Service Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable applications for the position of Assistant Manager in the Physical Education & Sports Science Department. This is a 2-year contract post.

Responsibilities

Facilities Management:

• Oversee management of all PESS sports facilities.
• Propose technological solutions to enhance users’ experience at PESS sports facilities.
• Propose and streamline office and facility procedures to ensure an efficient and safe day-to-day running of the facilities within the PESS Faculty.
• Coordinate with internal stakeholders to optimise processes and address potential issues.
• Supervise the daily operations at PESS Sports Facilities Office, including all logistical, functional and medical needs of relevant stakeholders, including but not limited to:
• Work with faculty members to set up sports equipment for classes.
• Provide logistics support for sports-related events.
• Perform regular inspection of sports facilities to ensure that users adhere to rules and regulations and to inform relevant parties in the event when faulty equipment are spotted.
• Conduct briefing for visitors to PESS sports facilities.
• Perform inspection of fitness rooms particularly during peak hours’ usage.
• Perform first aid duties in the event of injuries.
• Perform any other duties assigned by PESS management.

Event Strategy, Planning, and Coordination:

• Provide end-to-end support for both students and Department driven event initiatives.
• Facilitate the ideation and creation of event concepts led by NIE student bodies to foster holistic student out-of-classroom experiences.
• Collaborate with students in a mentoring capacity with internal and external stakeholders, including the management of relationships with vendors and suppliers.
• Provide mentoring to students to prepare them for real-world operational challenges within the sports industry.

Analytics and Data Management:

• Process data on facility usage, safety considerations, and event related metrics.
• Develop and upkeep accurate records of events and facilities operations within the sports facilities.
• Prepare reports and analysis on event outcomes, facility operations, and safety considerations depending on department or organisation needs.
• Utilise data to make recommendations on events, operations and facility related metrics to enhance efficiency and improve effectiveness in all three functions.

Requirements

• A University Degree in Sport Management, Exercise or Sports Science or other relevant qualifications.
• Relevant experience in facilities and events management.
• Relevant experience in automation software (e.g., Power Automate) will be advantageous.
• Training in First Aid & AED would be an advantage.
• Ability to work independently and as a team member.
• Able to perform shift work. (Working hours: Morning shift: 8am to 5.15pm, Afternoon shift: 12.45pm to 10pm).

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Key Responsibilities:

• Plan and deliver engaging lessons in line with the curriculum to enhance students’ proficiency in English / Mathematics / Science.
• Customize lesson plans according to the needs and learning styles of individual students.
• Provide constructive feedback and monitor the progress of students, adjusting teaching strategies as needed.
• Prepare students for exams such as PSLE, GCE O/N-Level, and internal school tests/exams.
• Foster a positive and encouraging classroom environment that motivates students to achieve their goals.
• Communicate effectively with parents or guardians to update them on student progress and address any concerns.
• Stay updated on the latest teaching methods and educational resources to continuously improve the learning experience.
• Assist in curriculum development, when necessary, to meet the evolving needs of students.
• Offer one-on-one or small group tutoring sessions to reinforce concepts and provide additional support.

Job Requirements:

• A degree in Art, Sciences, Engineering, Education, or a related field (preferably).
• Previous experience in teaching or tutoring is an advantage.
• Familiarity with the Singapore school curriculum (MOE syllabus).
• Strong interpersonal and communication skills.
• Patience, enthusiasm, and a genuine interest in helping students achieve their academic goals.
• Ability to teach students across different age groups, from primary to secondary.
• Able to work on evenings and weekends to accommodate student needs.
• Commitment to at least one academic year to ensure continuity and consistency in student learning.

Benefits:

• Opportunities for professional development and career growth.
• Supportive and collaborative work environment.
• Materials and resources provided for effective teaching.

How to Apply: Interested candidates are invited to submit their resume, along with a cover letter detailing their teaching experience and philosophy. Shortlisted candidates will be contacted for an interview.

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for an Education Centre Customer Service Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE is seeking a highly organised and visionary Manager of Learning Innovations to lead efforts in advancing evidence-based and data-driven innovations in teaching and learning. The Manager will lead a team of specialists and work closely with cross-functional teams to integrate emerging technologies, learning analytics, and innovative pedagogical practices into NIE’s teaching and learning ecosystem.

The appointee will be responsible for setting strategic goals for the team, managing resources, and fostering a culture of continuous learning and innovation. This includes guiding faculty and teams to leverage learning analytics, designing personalised learning experiences, and ensuring alignment with institutional goals to improve academic outcomes. This is a 2-year contract position.

Responsibilities

Strategic Leadership:

• Provide clear strategic direction for the team, establishing achievable goals and fostering innovation in data-driven teaching and learning.
• Manage team resources (e.g., tools, software, training) to support the integration of educational technologies and learning analytics into faculty development and course design.
• Oversee performance by assigning tasks strategically, offering expert guidance, and fostering skill development to ensure team alignment with institutional goals.
• Communicate team achievements and project outcomes related to innovations in teaching and learning to stakeholders and IN-Learning’s management.
• Oversee team performance reviews, provide coaching, and create an environment that fosters collaboration and open communication.

Champion Data-Driven Innovation in Teaching and Learning:

• Lead the development and integration of evidence-based frameworks and learning analytics dashboards to optimise teaching and learning experiences.
• Collaborate with specialists across NIE to analyse datasets, uncover insights, and inform continuous improvements in teaching practices and learning environments.
• Present data-driven findings and innovative design solutions to faculty and project stakeholders to enhance pedagogical outcomes.
• Facilitate faculty development programs that equip educators with the skills needed to use learning analytics and educational technology effectively.

Planning and Facilitating Professional Development for Faculty:

• Spearhead the development and facilitation of professional development programs that help faculty integrate data analytics and emerging technology into their courses to improve student outcomes.
• Work with cross-departmental teams to develop strategies for engaging faculty in data-informed instructional design and personalised learning approaches.
• Collaborate with IN-Learning’s Engagement Planning and Research team to disseminate knowledge and foster institute-wide improvements in data-driven teaching.

Research and Stay Abreast of Best Practices:

• Stay informed about emerging trends in educational technologies and learning analytics on a local and global scale, ensuring that the team remains at the forefront of data-driven teaching and learning innovations.
• Conduct research on pedagogical innovations for translation into practice.

Lead Special Projects:

• Lead and participate in special projects to advance teaching and learning through data analytics and innovative educational technologies.
• Collaborate across teams to develop and implement data-informed instructional strategies, using teacher-facing and student-facing dashboards to provide real-time feedback for continuous improvement in faculty performance and student learning outcomes.

Requirements

• A University degree in Learning Sciences, Instructional Design, Educational Technology or a related field.
• A minimum of 3-5 years of experience in educational technology, learning analytics, or instructional design, with demonstrated leadership in integrating educational technologies into teaching practices.
• Proven experience managing or mentoring teams in an IHL environment.
• Strong knowledge of emerging educational technologies, with the ability to incorporate data analytics into teaching and learning.
• Experience with data visualisation tools (e.g., Tableau, PowerBI) will be an advantage, particularly in creating interactive dashboards for faculty and students.
• Experience in data analysis to uncover themes and trends and the ability to interpret teacher-facing and student-facing learning analytics to support data-driven decision-making.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
• Experience delivering training programs that support faculty leveraging learning analytics and using emerging educational tools effectively.
• Excellent interpersonal, written, and verbal communication skills, with the ability to present complex data in a clear and actionable manner for diverse stakeholders, including faculty and leadership.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Role Description

The Special Education Teacher will report to the Manager for Education and he/she will need to teaching children with learning difficulties while acquiring the skills to manage the behavior and the academic challenges of the students.

Specific Responsibilities

Individual to be involved in:

1. Running the program and ensure that they are carried out in accordance to our philosophy and guidelines.

2. Carry out periodic assessment of our students to ensure that their progress is in line with the agreed objectives.

3. Ensure that tasks are carried out professionally and in accordance to stated guidelines.

4. Provide timely feedback to Director for Education and Parents on issues arising during lessons, and to work with Management to improve the work process.

5. Prepare teaching materials in accordance to goals set for each student, including documenting teaching methods and completing achieve goals for each student after their lessons.

6. Prepare individualized education plan for each students.

7. Ensure documentation and filing of all documents relating to the students.

8. Assist in the research and development of teaching methods.

Technical Skills & Competencies

1. Active participation in the execution of teaching and behavioural management methodologies for children with learning difficulties.

2. Communicate with parents and understand their issues, anxieties and concerns. Coming out with solutions to resolve their issues with their child.

3. The practice of different psychological theories in the real world.

4. Minimum experience of 2 years. However, fresh graduates and A level students who wishes to explore special education are welcome to apply and undergo our 6 months competency traineeship program before converting to Special Education Teacher.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

We are seeking a pedagogically minded and dedicated Senior Learning Strategist / Learning Strategist. Reporting to the Learning Strategist Manager, the appointee collaborates with faculties to design and develop cutting-edge blended learning experiences, providing strategic guidance for implementing innovative digital teaching and learning practices across NIE.

Additionally, the appointee will work closely with fellow Learning Strategists and the other teams in the department to research, develop, and present innovative and pedagogically sound design solutions to stakeholders, in pursuit of enhanced practice and outcomes. The candidate should be familiar with the training and adult education landscape, be adept at facilitation and possess a commitment to staying up to date on higher education best practices. This is a 2-year contract position.

Responsibilities

Build Evidence-Based Innovation in Teaching & Learning within NIE

a) Collaborate with fellow Learning Strategists to:

• Research adult learning theories, strategies, data, and appropriate educational technology tools to design, develop, and facilitate impactful face-to-face and online tech-enhanced workshops for faculty.
• Assess the learning needs of IN-Learning specialists in learning design and emerging technology.
• Design, develop, and facilitate engaging initiatives to support IN-Learning specialists in building their expertise in learning design and emerging technology.

b) Collaborate with NIE faculty to:

• Identify learning needs for courses they teach.
• Propose frameworks, new/enhanced learning outcomes, tech-enabled teaching and learning strategies, and assessments as part of course redesigning.
• Propose appropriate educational technology to overcome gaps and enhance the learning outcomes of the courses.
• Achieve constructive alignment of the learning outcomes with the learning activities and assessment in their courses.

c) Collaborate with cross-functional teams to:

• Assess faculty capability development needs through qualitative and quantitative data analysis, to inform their work in designing, developing, and evaluating learner-centered blended learning experiences and fostering assessment literacy.
• Research, develop and present evidence-based and innovative design solutions with the project team to stakeholders.
• Research and evaluate frameworks and educational technology tools for implementation to optimize and innovate teaching, learning and assessment practices in NIE.
• Research, write grant proposals and develop tech-enabled learning solutions.
• Work together on initiatives with IN-Learning's Engagement, Planning and Research team to share learning sciences knowledge and improve practices institute-wide.
• Carry out action research by:
• conceptualizing frameworks and methodologies
• designing evaluation instruments
• gathering and analyzing data (e.g. Learning Analytics)
• formulating decisions to improve the effectiveness of learning experiences and our Capability Development initiatives
• Contribute to special projects on teaching and learning, as required.

Keep Up with Learning Sciences and Innovative Teaching and Learning Practices

• Stay current on learning sciences, innovative teaching and learning practices in higher education (e.g., personalized learning, adaptive learning, e-assessment, hybrid learning, learning analytics, and Artificial Intelligence).
• Foster a culture of continuous learning within the team by providing opportunities for professional development and encouraging knowledge sharing.

Requirements

• A University degree, preferably in Instructional Design, Education or Learning Sciences and Technologies. A master’s degree is preferred.
• A minimum of 2 years of experience in instructional design, teaching and learning, within a higher educational setting or with adult learners. Proven ability to manage successful learning projects.
• To be considered for the Senior Learning Strategist position, candidates should:
• Possess at least 5 years of experience in instructional design, teaching, learning, and the adult education landscape.
• Possess a proven track record of managing complex learning projects.
• Demonstrate experience in a mentorship role and in leading complex projects.
• Expert knowledge of applying Adult Learning theories in the design of Blended Learning experiences.
• Possess strong research skills.
• Proven track record in designing and facilitating faculty development workshops for diverse audiences.
• Possess strong written, verbal, and presentation skills.
• Strong knowledge of emerging educational technologies for teaching and learning.
• Excellent time management skills to meet multiple deadlines simultaneously and consistently deliver high-quality results.
• Excellent organizational and project management skills.
• Experience in facilitating both face-to-face and online sessions.
• Familiarity with Learning Management System and a demonstrated ability to rapidly learn new tools and processes with minimal support.
• Demonstrate excellent interpersonal skills and strong problem-solving abilities.
• Highly motivated, able to work independently yet also a strong team player.
• A strong desire to learn, acquire, and share new knowledge.
• Maintain a positive attitude and work effectively under pressure to meet deadlines.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for an Education Centre Customer Service Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Position Overview

Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource.

We are looking for a dynamic member to join the School and Professional department as E-Instructional Designer. You will draw on unparalleled access to the multi-disciplinary expertise of the Science Centre Exhibitions and Programmes. The job will include developing online programmes for informal learning in Science/STEM, developing programmes together with the Science Centre’s team of educators and playing a key role in inspiring students locally and globally.

Essential Job Functions

As an E-Instructional Designer, you will define, evaluate, and implement overall solution components for e-learning (LMS), including student profiling, personalized content delivery and portfolio building by using various e-learning tools including SCORM, interactives, peer reviews etc as appropriate.

You will need to embrace different styles of training techniques, including e-learning, videos, tutorials, and resource guides.

You will engage Science Centre’s exhibition and education teams to find verticals in Physical Sciences, Nature Sciences, STEM, “Just in time Science” and other areas such as STEAM and STREAM.

You will find adventurous ways to excite and engage learners across digital learning, enabling technologies, social media, gamification, mobile, VR, 3D, and other modes of learning.

You will work with technical team, both with users of various roles (student/teacher/manager/admin) as well as technical stability tests ensure deployed online courses to are suitable for target audience. You will produce instructional guides for navigating and for grading and ensure the course content brings about demonstrable learning outcome.

You will process reports and feedback on various aspects of the online learning platform and its use and evaluate the effectiveness of the e-learning curriculum and resources.

Successful candidates will also be placed on ground and visitor interaction duty that will include occasional evening and weekend work.

Requirements

The candidate must possess minimum 1 to 3 years of working experience in Instructional Design and in developing and delivery of online courseware and in working with LMS environment.

He/she must have extensive experience in developing creative and engaging training/content designing and development of learning content, methodologies, and delivery methods for online and in person (onsite). He/she should have knowledge of Web Services, APIs, Relational Databases and Basic Programming and be familiar with online training curriculum and solutions. Experience in one or more of the following – Articulate 360, Rise, technical aspects or previously served as a system administrator role of Moodle LMS, Javascript, APIs, Data analytics will be an advantage.

The candidate needs to be a hands-on person, who is comfortable with both in-house development as well as working with external partners and vendors on content development and delivery. A background in Science is essential. Experience in working in Agile product development environment is preferred.

The ideal candidate must be confident and an engaging facilitator and communicator, being totally comfortable in front of both small and large audiences. He/she must possess strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done. In addition, he/she must be detail oriented, a team player with an outgoing personality and good communication, presentation, influencing and collaboration skill.

Shortlisted candidates will be notified to submit a written assignment.

With the collaboration between Land Transport Authority of Singapore (LTA) and Nanyang Technological University (NTU), Transport Research Centre @ NTU (TRC@NTU) was set up in 2015 as an initiative to focus on mobility research for paving the way for Singapore’s future land transport system. TRC@NTU conducts research to enhance knowledge and drive innovation in specific focus areas including public transport, active mobility, driving and road system etc. TRC@NTU has the state-of-art virtual reality stimulators for driving, cycling and walking.

We are looking for a Research Fellow who will take charge of research and developments on projects in visual perception and action in virtual reality simulations and lab experiments, its possible applications in evaluating and improving safety in motion and vision.

Key Responsibilities:

• Assist in literature review
• Design of the experiments
• Take charge of recruiting participants
• Perform data collection and data analysis
• Summarize the findings in project reports and slides
• Prepare manuscripts for publication.
• Take charge of general matters for the projects, including keep track of the progress of the project, give presentations, manage part-time undergraduate student assistants, communicate with the research team, and liaise with collaborators

Job Requirements:

• Possess PhD degree in Psychology, Behavioral Economics, Science, Engineering or related fields
• Entry level candidates with a solid portfolio demonstrating analytical and model testing are welcomed to apply
• Familiar with psychological or behavioural experiments
• Strong knowledge of statistical software and programming languages including R, SAS, SPSS, Matlab, Python, C++
• Proven record in conducting preliminary data analysis
• Strong verbal and written communication skills, team player and able to work independently
• Has keen interest in virtual reality simulations and its software including Unity, UC-win

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

Job Description:

We are seeking a motivated and skilled Training Manager to design, implement, and oversee training programs for our Training Centre located at Sungei Kadut. The ideal candidate will have a deep understanding of the Built Environment (Construction) industry, excellent communication skills, and a passion for helping others succeed. You will be responsible for ensuring that our team of Trainers are equipped with the knowledge and skills needed to deliver exceptional service and uphold our company’s high standards.

Key Responsibilities:

• Conduct train-the-trainer sessions, both in-person and online, to ensure effective knowledge transfer.
• Identify skills gaps and emerging trends in the Built Environment industry to ensure our training content is up-to-date and relevant.
• Work closely with management and other departments to ensure trainer effectiveness in delivering training

Qualifications:

• Degree in any fields.
• Proven experience as a Training Manager or similar role, preferably in Built Environment industry.
• Excellent presentation, communication, and interpersonal skills.
• Relevant industry certifications or training credentials are a plus.
• Strong organizational skills, attention to detail, and the ability to motivate and inspire teams.

JOB SUMMARY

Reporting to the Cluster Director of Talent & Culture, the L&D Manager is responsible for creating a strong learning & development environment through evaluating development needs, designing and delivering programs, assessing learning effectiveness to support achievement of business goals and objectives.

What you will be DOING:

· Conduct annual L&D needs analysis and budget.

· Plan L&D priograms to meet the skill and competency requirements to address and narrow the peformance gap in order to support both short-term and long term business goals and objectives.

· Identify and implement appropriate AccorHotels Academie programs and/or the Leadership Capability Framework (LCF) to address performance gaps.

· Develop and conduct induction programs for heartists to settle into their role seamlessly.

· Deliver all brand heartist, guest experience and quality standards programs.

· Seek feedback and evaluate the effectiveness of L&D programs/activities.

· Create a strong L&D environment where each heartist has a personal development plan and has access to learning opportunities.

· Participate actively in the ACCOR Certified Trainers Network.

· Assist in the annual performance review and the development of an effective succession plan.

· Work closely with respective department head to identify their departmental L&D needs especially the star heartists to support their personal development and career growth with the company.

· Develop and implement the On-The –Job Training (OJT).

· Coach and guide the respective department OJT trainers on its implementation.

· Liaise and coordinate with all external L&D providers.

· Maintain accurate records and reports of L&D programs/activities.

· Establish and maintain good working relationships with all stakeholders.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Degree/Diploma in Human Resource Management or equivalent

· Minimum 5 years of L&D or relevant experience in a managerial appointment

· Good business acumen, critical thinking and strategic decision-making skills

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for an Education Centre Customer Service Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)