Total 87 service operations manager job vacancies in Education / Training category in no 3 changi business park crescent changi business park singapore

Tea Barista - 1-2 yrs exp in F&B
Salary : $2500

• Salary Package: Basic + Fixed Allowance + Store Incentives + OT pay = Gross $3000+
• Working Days : 5 Days [ Weekend & PH cannot off, based on weekly schedule]
• Working hours: 44 Hours/week
• OT payable after 44 hrs; PH will be double pay
• Working Location : Island Wide [ Outlet to be allocated upon interview ] *Current store at Orchard, Plaza Sing, Raffles City, upcoming store at Vivocity, Great World, One Raffles Place, Parkway Parade

Benefits:

• Annual Leave: Tea barista 7 days
• Birthday leave – upon confirmation
• Probation period 3 months
• Increment $200 after probation
• Training period: 2 weeks (1st week at Tai Seng training centre, 2nd week on-site training)
• Performance bonus: July or Aug yearly

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

About Us:

At The 1872 Clipper Tea Co., we pride ourselves on crafting exceptional tea blends that resonate with our rich heritage, artistry, and commitment to quality. With over 30 years of history, our brand symbolizes excellence and remains a beloved choice for tea enthusiasts worldwide. We continually evolve with modern tea trends, aiming to redefine the tea experience and make it accessible to all.

Position Overview:

We are seeking a dedicated and customer-focused Brand Ambassador to join our team. As a Brand Ambassador at The 1872 Clipper Tea Co., you will play a vital role in delivering an exceptional customer experience while representing our brand values with pride.

Key Responsibilities:

· Maintain a smart and well-groomed appearance to align with the professional image of the brand

• Achieve sales targets by recommending merchandise to suit the needs of our customers.

• Ensure that all merchandise are properly displayed

• Order takings, prepare and serve beverages

• Responsible for housekeeping to ensure that the retail area and tea bar counter are always kept neat and clean

• Handle the POS system and ensure the accuracy of all transactions

• Prepare daily store opening and closing with update of daily sales to HQ according to SOP

Requirements:

• F&B or bubble tea experience preferred

• Good command of spoken English and Mandarin as needed to deal with Chinese customers

• Enjoys being around people with a warm personality

• Detail oriented and organised

• Highly motivated team player, self-starter and willing to learn

• Applicants with Basic Food Hygiene license will have an advantage

Compensation

Full time – salary ranges from $2,200 to $2,600 plus good commission

Part time – hourly rate from $9 onwards, depending on experience and skillset

You will enjoy the benefits of:

· Competitive salary, allowances, and commission

· 5 days’ workweek

· Overtime pays

· Tea appreciation training conducted by our tea expert

· Opportunities for career growth and development

· Employee discounts on our premium tea products

· Friendly and supportive work environment.

· Up to 14 days of annual leave

· Up to $1,500 Medical benefit

· Dental benefit

· Insurances coverage

Join us at The 1872 Clipper Tea Co. and be a part of our legacy of excellence in tea craftsmanship. If you are passionate about tea and delivering exceptional customer experiences, we would love to hear from you. Apply now by submitting your resume outlining your suitability for the role.

About the Company

EON has been established since 1996. We have helped professionals, managers and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult Educators / Trainers are industry practitioners who are subject matter experts in their respective fields. We are known for our training philosophy of being Insightful, Inspiring and Innovating. Our courses are highly rated by learners who stay connected with us through the Friends of EON (FEON) learning community.

We are currently seeking a highly skilled and experienced Training Centre Manager to oversee the training operations. As the Training Centre Manager, you will be responsible for managing the overall training programs, marketing and sales, quality management, and ensuring the smooth running of the centre.

Responsibilities:

· Develop and implement training strategies to meet the needs of our clients

· Conduct Training Needs Analysis (TNA) to identify skill gaps and training requirements

· Develop proposals for corporate clients

· Manage and coordinate the day-to-day operations of the training centre, including scheduling, resource allocation, and facility management.

· Provide leadership and guidance to the training centre staff, ensuring a high level of performance and productivity

· Develop and implement sales and marketing strategies to achieve business goals

· Identify new business opportunities and build strong client relationships

· Generate leads and manage the sales pipeline effectively through HubSpot

· Conduct competitive analysis to stay ahead of market trends

· Build and maintain relationships with clients, trainers, and other external partners.

· Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.

Requirements:
- Proven experience as a Training Centre Manager or similar role
- Strong communication and interpersonal skills
- Excellent team management and leadership abilities with strong result focus
- Ability to build and maintain relationships with clients and stakeholders
- Strong critical thinking and problem-solving skills
- Proficient in project management and program development
- Experience in Training Needs Analysis (TNA) and designing training programs
- Familiar with regulatory requirements and industry standards


If you meet the above requirements and are passionate about training and development, we would love to hear from you. Please submit your resume and salary expectations for consideration.

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Leading and executing operations to achieve daily targets
• Petty cash and banking transactions
• Facility management of the restaurant
• Guest Service & Experience: You will be able to build good relationships with all guests and provide Le Bon Funk’s guest experience. You will be comfortable managing and responding to all guest feedback and requests accordingly.
• Front of House responsibilities: You will be a team player and will help and assist with floor operations
• Attending to guest feedbacks or complaints
• Identifying training needs and training plans tighten the competency gap

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Our Learning & Organisation Development team supports the development of our people to perform to their greatest potential. The team works collaboratively and innovatively across practice groups and functions to deliver learning solutions to our people and our clients and support strategic firm projects. The team is committed to the career development of all our people and provides support through training, coaching and mentoring opportunities.

We are seeking a highly communicative Learning and Organisational Development Manager to join the Asia team on a minimum of 9 month fixed term contract based in Singapore. You will manage, design and deliver professional skills development programs in line with our global offerings and develop the legal learning curriculum for legal employees and partners. In this role you will have the opportunity to participate in global initiatives and solutions and build relationships with senior stakeholders whilst implementing appropriate development interventions.

To be successful in this role you will have:

• Deep understanding of adult learning principles and their practical application in a professional services setting
• At least 5 years' experience working in the professional services or legal sector
• Experience leading and managing senior leaders through change
• Qualifications in organisational development, education or psychology desirable
• Qualifications and extensive experience in executive coaching desirable
• Experience in working in a global organisation and working across different time zones and cultures
• Demonstrated ability to work constructively in a complex and rapidly changing work environment
• Experience in needs analysis and program design for senior as well as junior audiences
• Commitment to excellence
• Independent critical thinking
• Professional presence and impact
• Demonstrated ability to think strategically and commercially
• Ability to influence senior and diverse stakeholders
• Strong consulting skills
• Strong attention to detail
• Project management experience
• Team oriented mindset
• Excellent communication skills – oral and written

At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.

We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across your life.

Senior Tea Barista - with senior / captain exp in F&B industry
Salary : $2800

• Salary Package: Basic + Fixed Allowance + Store Incentives + OT pay = Gross $3000+
• Working Days : 5 Days [ Weekend & PH cannot off, based on weekly schedule]
• Working hours: 44 Hours/week
• OT payable after 44 hrs; PH will be double pay
• Working Location : Island Wide [ Outlet to be allocated upon interview ] *Current store at Orchard, Plaza Sing, Raffles City, upcoming store at Vivocity, Great World, One Raffles Place, Parkway Parade

Benefits:

• Annual Leave: 8 days
• Birthday leave – upon confirmation
• Probation period 3 months
• Increment $200 after probation
• Training period: 2 weeks (1st week at Tai Seng training centre, 2nd week on-site training)
• Performance bonus: July or Aug yearly

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

About the role

This role exists to provide Logistics, Training and Compliance management for bpMS sea staff and line management of the logistics team. This includes recruitment, training and development, employee relations, chairmanship of the ‘Training Working Group’, and compliance with the relevant laws. In doing so, the incumbent will be encouraged to work closely with the Crewing Team, as well as establish rapport and engage sea staff through ship visits and other sea-staff forums. The role is also accountable for ensuring that officers supplied by bp Maritime Services (Singapore) (bpMSS) are placed on board with all the accurate prerequisites including medical and training course requirements.

Key accountabilities

• Responsible for all team people management requirements.
• Handle the development and training requirements for the fleet and measure their efficiency through various feedback mechanisms. Provide advice on all training issues including the application of industry best process and company policies and procedures.
• Run and lead logistical crewing activities to enable officers’ safe joining and departure from assigned vessels under normal and emergency conditions and appointment to training courses and any other agreed activities.
• Ensure the 3rd party travel provider is performing and meeting the requirements of the contract with bpMS by prioritising quarterly performance reviews and monitoring KPIs.
• Support the BPMSS Occupational Health Adviser (OHA) to ensure the 3rd party medical provider for Occupational Health Services, is performing and meeting the requirements of the contract with bpMSS by taking an active part in the quarterly performance reviews and monitoring of KPIs.
• Lead and personally coordinate training requirements for the fleet by engaging with TWG/bpS SMEs /Crewing Leads to ensure training is appropriate, effective, and maintained to the appropriate standards.
• Support disciplinary procedures for crewing tagged officers as the need arises in conformance with the Seafarer’s Employment Agreement 2 for sea staff.
• Deliver the Learning and Development strategy and all line management activities related to training of bpMS sea staff and cadets.
• Ensure compliance with external and Internal stakeholders for bpMS Singapore such as MLC audits, Internal/external audits, MPA licence to recruit and place people on board.
• Provide efficient management of cost and budget for all activities directly related to Training, Logistics, and development of sea-going officers.
• Lead the Training Working Group to identify training initiatives to fulfil critical proficiency gaps in support of the business strategy.
• Work with Regulatory bodies, Subject Matter Experts, Training Suppliers, and professional networks to develop and maintain a robust training portfolio that delivers desired business results.
• Responsible for producing training management reports for the Senior Crewing Manager.
• In consultation with the Senior Crewing Manager, support the delivery of marine expertise to BP Shipping and the wider BP Group including the promotion of development programmes.
• Support recruitment through the interview of prospective cadets and officers recruits and be involved in the promotion panel when required.
• Provide proficient marine staff to the bp Group for all operated vessels consistent with meeting the agreed operating budget and as appropriate UFA/ SLA.
• Any other task and/or responsibility as required by the company.

People Management

• Develop a team of Admin & Logistic Officers/Asst. Admin & Logistic officers including completion of their appraisals and planning for their development.
• Provide mentorship, supervision, and support to the team on a day-to-day basis.

Requirements

• Min degree with relevant studies
• Experience in marine industry training requirements, background in marine engineering will be preferred
• Experience in a crewing office or in other maritime operations.
• Proven experience in managing people.
• Vendor management.
• Strong facilitation and interpersonal skills

At bp, we provide the following environment and benefits to you:

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued

• Possibility to join our social communities and networks

• Learning opportunities and other development opportunities to craft your career path

• Life and health insurance, medical care package

• And many other benefits!

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

We'd love to hear from you to request any accommodations!

The Regional Education Manager (REM) role is to strategically build brand advocacy on The Macallan across Asia Pacific. The REM will lead a regional community of Brand Ambassadors and Brand Specialists in The Macallan’s key cities.

This key leadership role will report to the APAC Regional Marketing Director and will also be part of the Global Education Leadership Team, led by the Head of Advocacy in Scotland.

Job Description

• Define and develop the APAC Regional Advocacy Strategy and Annual Roadmap in line with the global ambition.
• Lead The Macallan Brand Ambassadors’ and Specialists’ network in key cities, supporting the education transformation strategy
• Review annually the regional structure for The Macallan advocacy community, clearly defining the roles, responsibilities, behaviors, and focus cities to support brand objectives.
• Collaborate with The Global Head of Education & Storytelling to lead the development and execution of new brand educational tools that highlight the incomparable craftsmanship and creativity of The Macallan.
• Ensure advocacy team are delivering consistent and meaningful storytelling and elevated experiences.
• Work with the Brand Ambassadors to deliver training for internal teams: sales, marketing and private clienteling.
• Build a long-term vision for enhancing team growth and performance including recruitment strategy, learning and development and performance management.
• Assess, coach and mentor the education community to ensure knowledge, skills and behaviors are aligned to the education vision, including media training.
• A minimum of 10 years’ experience in either wines and spirits, or a related luxury field (ie hospitality, or luxury cosmetics)
• Proven ability to develop and deliver effective educational programming.
• A strategic mindset and proven leadership skills.
• Experience of leading and managing high performing teams. Ability to inspire, motivate and coach others, whilst also building and fostering a team-focused culture.
• Strong resilience and expert influencing skills.
• Exceptional communication, presentation and interpersonal skills – ability to network well.
• A passion for engaging people in a commercial and brand environment.
• High level attention to detail and a commitment to excellence in execution.
• Media savvy – comfortable to host and present to key media titles.
• Educated to degree level.
• Languages: English (fluent), Mandarin (is a plus)

Talent and Skills

• A minimum of 10 years’ experience in either wines and spirits, or a related luxury field (ie hospitality, or luxury cosmetics)
• Proven ability to develop and deliver effective educational programming.
• A strategic mindset and proven leadership skills.
• Experience of leading and managing high performing teams. Ability to inspire, motivate and coach others, whilst also building and fostering a team-focused culture.
• Strong resilience and expert influencing skills.
• Exceptional communication, presentation and interpersonal skills – ability to network well.
• A passion for engaging people in a commercial and brand environment.
• High level attention to detail and a commitment to excellence in execution.
• Media savvy – comfortable to host and present to key media titles.
• Educated to degree level.
• Languages: English (fluent), Mandarin (is a plus)

Application will close on 03 December 2024. Only shortlisted candidates will be notified. Interested candidates, kindly specify your current and expected remuneration in your CV.

Hours: Mon to Thur (8.30am to 5.45pm) and Fri (8.30am to 5.15pm)

Salary: S$4500 - S$6000

Location: Nanyang Link

Duration: 6 months contract (convertible / extendable)

Responsibilities:

HR Partnership

• Partner and engage stakeholders and employees in a proactive and consultative approach on a full spectrum of HR functions, including talent acquisition, performance management and development
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, recruitment and rewards strategies
• Partner with HR Centre of Excellence and relevant key stakeholders in the delivery of key HR projects such as performance management and promotional exercises
• Partner with the School Management in analyzing and identifying issues and providing recommendations on HR solutions.

HR Policies, Processes and Systems

• Initiate improvements to internal HR processes, systems and communications towards enhancing service experience.
• Educate People Managers and employees on policy/system changes and implications, as well as understand and gather their feedback and input.

Operational Excellence and Support on Faculty Affairs

• Engage in manpower planning and projection of faculty and work with Finance Business Partners and HODs on manpower projections, budget and costings.
• Establish clear understanding of the recruitment needs and work closely with the Shared Services team and hiring managers to hire the appropriate talent on a timely basis
• Plan and manage faculty re-appointment, post-retirement, re-employment, Promotion and Tenure (PT) and Educator & Practice Track Promotion Exercise (EPPE) for various faculty tracks
• Assist in planning and implementing faculty performance appraisal exercise
• Support in the conceptualization and implementation of faculty development initiatives
• Manage onboarding and off-boarding matters
• Provide support on disciplinary or grievances matters
• Drive key employee initiatives such as awards and welfare matters
• Any other duties as assigned

Requirements

• Degree with minimum 3 years of relevant HR working experience
• Good knowledge of Employment Act and Work Pass regulations
• Able to multi-task and prioritize effectively
• Outstanding attention to detail, follow-up and organizational skills
• Good communication skills both written and verbal
• Able to build and maintain effective interpersonal relationships at all levels; handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Proficient in MS Office Applications (Word, PowerPoint, Excel)

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10159

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EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Key Responsibilities:

Plan, execute and manage all phases of accounting and business-related research and thought leadership projects congruent with the Institute's strategy. This includes:

• Generate research themes or topics. Regular horizon scanning to identify global, regional and local industry and business trends of relevance to the accountancy profession.
• Develop and roll out research proposals that would enhance the Institute’s thought leadership and advocacy position.
• Collaborate with relevant partners, industry stakeholders, and/or government agencies to drive research projects and agendas that are relevant and of interest to the accounting profession.
• Ensure timely delivery of high-quality research outputs that are produced within budget allocation.
• Identify appropriate research approaches, including prepare survey questionnaires, focus group discussion questions, interview questions, etc.
• Collect, analyse and interpret data and results.
• Present research results and write reports for publication.
• Work closely with the Communications Department to effectively publicise the research outputs via available media and communications platforms.
• Produce commentaries for CA Lab on emerging business trends and developments that impact the profession.
• Carry out any other ad-hoc assignments assigned by the immediate supervisor.

Requirements:

• Bachelor’s degree in Accountancy, Business, Finance, Economics or Political Science.
• At least 5 years of relevant experience in research-related work.
• Keen interest in latest business trends and developments. Curious and always on the lookout for areas/topics that interest the accountancy and business community.
• Strong analytical and critical thinking skills, with the ability to grasp issues and acquire knowledge in new domains.
• Analyse multiple sources of information and data to derive insights for research purposes and to write reports and commentaries.
• Excellent writing, communication and interpersonal skills. The ability to facilitate group discussions will be an added advantage.
• Highly motivated, able to work independently and multi-task in a dynamic environment.
• Team player with excellent organisational skills and attention to detail.
• Strong knowledge of MS Excel, including pivot tables, v-lookup, etc. Familiar with survey tools such as SurveyMonkey.

Roles & Responsibilities

Responsibilities:

• Identify and prioritize innovative product features based on customer needs, competitive landscape, and industry trends.
• Conduct extensive market research to understand emerging trends, customer pain points, and opportunities in the fintech sector.
• Analyze competitor offerings to inform product development and maintain a competitive edge.
• Collaborate with engineering, UX/UI design, compliance, and marketing teams to drive product development from concept through launch.
• Identify and manage project risks, adjusting priorities as needed to address challenges or changes in market conditions.
• Lead user testing and validation processes to ensure product functionality aligns with customer expectations and delivers value.
• Explore and integrate emerging fintech technologies, such as blockchain, AI, and machine learning, into product design to enhance capabilities.
• Manage the entire product lifecycle, from initial concept and development through post-launch support and enhancements.
• Develop and manage budgets for R&D initiatives, ensuring efficient allocation of resources to maximize product development outcomes.
• Ensure products are designed to comply with relevant fintech regulations and standards, including data security and privacy laws.
• Lead and mentor the R&D team, providing guidance and support to drive high-performance outcomes and professional growth.

Requirements:

• Min. of 5 years of experience in product management, preferably in the fintech industry or a closely related sector.
• Min. Bachelor’s degree in Business, Computer Science, Engineering, Finance, or a related field
• Strong understanding of fintech, financial products, and emerging technologies, including blockchain, AI, and machine learning.
• Strong project management abilities, including experience with resource allocation, timeline management, and risk assessment.
• Strong problem-solving skills, with a focus on developing customer-centric solutions.
• Strong interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proven experience in leading, mentoring, and motivating a high-performing team, fostering an environment of innovation and continuous improvement.
• Passion for fintech innovation and a strong desire to stay updated on industry advancements and best practices.

1) Trainee Salary : $2000

2) Tea Barista $2500-$2700

3) Senior Tea Barista -$3000

• 5days work week : 44 hour
• Location :Islandwide

Responsibilities & Duties
- Assist to do bubble tea order
-Arrange manpower and supervisors and provide training to staffs.
-Take care of the quality and hygiene of the shops.
-Make sure the service to customers are satisfactory.
-Order materials and keep track of stock inventory.
-Oversee daily operations and implement rules, regulation and SOP set by the management

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

YOUR IMPACT _________                  

The Regional Assistant Retail Education Manager plays a key role in driving and animating the Makeup category, digital and client experience education strategy in Travel Retail Asia Pacific (TR APAC). As the subject matter expert in Makeup, you will be an integral part of the regional training team to adapt and create content for estimate population of 700 Beauty Consultants across 250 doors in the APAC region. You will lead the Makeup specialist development plan and build a community of passionate Dior Color Stylists and Makeup Artists.

With responsibility to support transversal projects within digital learning, you will manage makeup e-modules and drive BC engagement within this digital learning community. Together with the education and marketing team, you will collaborate to organize events such as BC seminars, Train-the-Trainers (TTT) and other engagement activities.

Reporting to the Regional Senior Retail Education Manager, you will also work closely with the Training Managers to support their training content needs, and with the Regional Marketing team to refine retail tools, services and exciting experiences for our customers.

YOUR MISSION _________

MAKEUP CATEGORY TRAINING

• Be the voice of Travel Retail APAC for Makeup Education
• Adapt and transmit centrally-created Makeup training modules and tools for TR APAC, collaborating with Regional Makeup Marketing and each market’s Training Managers (TM) on needs and strategy. 
• Deliver Train-the-trainer to TMs on key makeup modules including novelties, integration, professionalization, and specialization level.
• Closely follow global and regional Makeup trends, transmitting them to the field team through creation of digital content and videos.
• Work closely with the Digital Training project team to digitalize makeup modules.
• Together with the Regional Training team, produce Generic Staff 3-axis training modules and tools.
• Work with vendors to translate and proof-read Makeup training content developed by Central and/or Regional.
• Collect feedback to continuously improve quality of materials to address the markets’ needs, provide advice for category and trade marketing and business development teams on services. 
• Plan Makeup learning calendar and maintain Makeup modules library, ensuring that all content is available in a timely manner to support launch calendar and Makeup curriculum.

• Adapt Makeup services according to the region’s needs and implement in timely manner (with launches, new openings etc.) 

MAKEUP SPECIALISTS’ DEVELOPMENT AND COMMUNITY ENGAGEMENT

• Plan and rollout yearly Makeup Specialist certifications with every market.
• Build field team’s passion in Makeup, identify and develop Makeup Specialists (Color Stylists & Makeup Artists).
• Build field team’s makeup expertise, makeup demonstration and application, and selling skills through seminars/ webinars, digital and/or physical.
• Maintain frequent communication with Makeup community via the digital training app, share relevant retail information and social media buzz updates. 
• Work closely with markets to consolidate and share key insights on Chinese and Local consumer trends and selling approach.

• Forecasting of grooming products and gifts for Makeup specialists & BCs and ensure timely order for on-counter date.

• Support the Senior Retail Education Manager with budget updates on tools, grooming and gifting expenses.

MAKEUP SERVICES AND TOOLS

• Lead the implementation of Makeup services, adapted to the format of market’s needs, from on-counter to animations/VIP events.
• Ensure a consistent standard of makeup service excellence across key boutiques, with expert consultations, artistry skills and cross-selling capabilities.
• Train-the-trainer on Makeup Retail tools (Lip Tool etc.) and Makeup services (consultation, pampering, masterclasses).
• Responsible for the update of Makeup Retail Tools for the POS
• Collect feedback and provide advice for makeup category marketing and business development teams on retail tools and services. 

PLAN MAKEUP LEARNING CALENDAR AND MAINTAIN MAKEUP MODULES LIBRARY

• Provide a clear roadmap of the learning support provided and required from various stakeholders.
• To download the centrally-created modules into the regional SharePoint folders, releasing the adapted content in a timely manner to ensure ample support for launches, and maintaining an organized library of modules for trainers.

BC SEMINAR / SPECIALIST SEMINAR / GOLDEN STAR NOMINEES

• Be a key member of the organizing committee of regional key events.
• Design, plan and organize the workshops and activities for makeup category.
• Collaborate with forecast team to ensure the supply of gifts and product testers.
• Where needed, to support the project manager of the Seminar/Event.

ADMINISTRATIVE AND OPERATIONAL SUPPORT

• Create, Manage and Monitor all Training Packages on InDior App for all categories (Forecasting Tool)
• Collaborate with Regional and Market Trainers on each FM Run to forecast quantity allocation for training gifts, grooming kit, uniforms and couture gifts.
• Track market consumption as per forecast to ensure minimal wastage.
• Liase with supply team on item availability and cascade info to market to ensure timely delivery.
• Support in uniform & grooming plan.
• Support in the financial processing of quotations, POs, invoices and updating of budget expenses.

Contract: 6 months

Location: Raffles Place

Working hours: Mon - Fri, Office hours

Responsibilities

• Oversee the LMS (SAP SuccessFactors) for learning recrods
• Ensure smooth learning operations and timely execution
• Partner with Facilities Management for building operations and support major events and tech maintenance
• Provide monthly learning and room utilization reports
• Manage Knowledge Management System across the team

Requirements

• Diploma / Degree
• 1 - 2 years of relevant experience in L&D
• Strong communication & interpersonal skills
• Proficient in Microsoft Office
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9880

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Budget: Up to $3,500

Location: Singtel Academy, 8 George Street (Raffles Place)

Working hours: Mon – Thurs: 8.30am – 6pm, Fri: 8.30am – 5.30pm

Job scope:

• Learning Programme Delivery
• Manage LMS (SAP SuccessFactors) for learning records
• Ensure smooth learning operations and timely execution
  
• 8George Building Operations
• Partner with Facilities Management for building operations and support major events and tech maintenance across 8G
  
• Reporting and Metrics
• Provide monthly learning and room utilization reports
• Manage Knowledge Management System across 8G team
  

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9880

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Location: Raffles Place

Working hours: Mon – Thurs: 8.30am – 6pm, Fri: 8.30am – 5.30pm

Job Description:

Learning Programme Delivery

• Manage LMS (SAP SuccessFactors) for learning records
• Ensure smooth learning operations and timely execution

8George Building Operations

• Partner with Facilities Management for building operations and support major events and tech maintenance across 8G

Reporting and Metrics

• Provide monthly learning and room utilization reports
• Manage Knowledge Management System across 8G team

Please contact Terence directly at +65 9645 4048 for faster responses.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Responsibilities:

Examinations

• Perform technical reviews and checks on the SCAQ professional and foundation exam papers.
• Work with examiners or co-examiners in the setting and revision of examination questions, answers and marking guides for the technical modules and ensure that the examination questions are set at an appropriate level that meets the standard and rigor required for the programme.
• Assist with exam-day administration, including resolution of invigilation matters.
• Manage the exam marking processes, including liaising with markers, managing of exam appeals according to applicable frameworks and policies.
• Support the secretarial duties of workgroups and committees, including material preparation, presentation at meetings, etc.

Learning materials

• Review and check that learning materials are designed and developed according to programme and module guidelines regarding order, clarity, conciseness, style and terminology.
• Liaise with developers, writers and reviewers on the refresh and updates of learning materials.
• Assist in the development of e-learning contents and resources for programme modules, e.g. recorded webinars, quizzes, etc.

Employer management

• Manage accreditation and re-accreditation of employers under the programme.

Learning Organisation management

• Manage accreditation and re-accreditation of learning organisations under the programme.
• Monitor and communicate with registered learning organisations.

University accreditation

• Work with Institutes of Higher Learning (IHLs) based locally and overseas on the review of syllabus and course requirements to support the accreditation and reaccreditation of university degrees according to frameworks and policies.
• Communicate and engage stakeholders in IHLs on relevant changes and updates to the programme.

International recognition and programme reviews

• Work with external stakeholders such as overseas professional bodies and government agencies.
• Participate in the review, assessment and /or negotiation process in connection with module interchangeability, mutual credit recognition, mutual recognition agreements and/ or reciprocity agreements with professional accountancy bodies globally.

Job Requirements:

• An Accountancy degree from a recognised university. Holding a CA (Singapore) or equivalent professional qualification is preferred.
• At least 6 to 7 years of working experience in accountancy-related fields. Having experience in education or adult learning would be an advantage.
• Able to work independently as well as in a team.
• Strong attention to detail and meticulous
• Ability to prepare and carry out well-articulated presentations.
• Good written and oral skills.

• Design, develop, and implement training and development initiatives based on the organization's needs.
• Formulate comprehensive training plans and schedules.
• Conduct assessments to identify learning needs and adapt training approaches to meet desired outcomes and cater to various learning styles.
• Analyze existing training programs and recommend improvements or develop new programs to enhance effectiveness and efficiency.
• Conceptualize, create, test, and review training materials tailored to specific training needs.
• Ensure all training materials are up-to-date and relevant.
• Engage and manage relationships with external vendors and resources for instructional technology and support.
• Organize and maintain comprehensive training documentation and administration systems.
• Ensure efficient storage, retrieval, and utilization of training information and data.
• Coordinate training sessions and monitor attendance and schedules to ensure smooth operation.
• Maintain detailed records of training activities and outcomes.
• Communicate effectively with team members, trainers, and management to facilitate training processes.
• Provide regular updates and feedback to stakeholders.
• Evaluate employees’ skills, performance, and productivity to identify areas for improvement.
• Develop and implement strategies to address these areas and enhance overall performance.
• Organize and oversee in-house training sessions to ensure effective knowledge transfer and skill development.

Requirements:

• Bachelor’s degree in education, business, human resources, information technology, or related field
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software
• Experience with technologies and best practices for instructional manuals and teaching platforms
• Strict adherence to company philosophy/mission statement/ goals
• Strong project management skills with the ability to supervise multiple projects
• Good interpersonal skills and communication with all levels of management
• Organized and able to create multiple timelines, budgets, and schedules
• 5 days work week
• Up to $6,500
• Location: Central

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:9870

Job Responsibilities

• Manage and implement Academy’s COLE, CoNE & CAHE development.
• Work with relevant stakeholders/experts councils to plan, project, build expertise pipeline at all levels.
• Design and develop progressive & learning pathways for managers, nurses and AHPs.
• Carry out job evaluation, identify job competency gaps, learning needs & implement related job role IDPs.
• Develop Job Competency Frameworks and related Job role skills maps.
• Design and develop program architecture & curricula.
• Work with institutions on skills inventory management and drive related job re-design and JST initiatives with each job family domains.
• Work with stakeholders on formulating common guidelines/policies and quality standards.
• Manage the adoption of technology & innovation at Academy centres’ of excellence.

Job Requirements

• A Masters degree in HRD, Education or training related domains is preferable.
• Minimum 10 years in human resource development or related learning & development experience; working in large public or private sector organizations.
• Good Stakeholders Management
• Good Project and Team Management
• Proficient in MS Office
• Excellent verbal and written communication skills

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24962

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

About Us:

At The 1872 Clipper Tea Co., we pride ourselves on crafting exceptional tea blends that resonate with our rich heritage, artistry, and commitment to quality. With over 30 years of history, our brand symbolizes excellence and remains a beloved choice for tea enthusiasts worldwide. We continually evolve with modern tea trends, aiming to redefine the tea experience and make it accessible to all.

Position Overview:

We are seeking a dedicated and customer-focused Brand Ambassador to join our team. As a Brand Ambassador at The 1872 Clipper Tea Co., you will play a vital role in delivering an exceptional customer experience while representing our brand values with pride.

Key Responsibilities:

· Maintain a smart and well-groomed appearance to align with the professional image of the brand

• Achieve sales targets by recommending merchandise to suit the needs of our customers.

• Ensure that all merchandise are properly displayed

• Order takings, prepare and serve beverages

• Responsible for housekeeping to ensure that the retail area and tea bar counter are always kept neat and clean

• Handle the POS system and ensure the accuracy of all transactions

• Prepare daily store opening and closing with update of daily sales to HQ according to SOP

Requirements:

• F&B or bubble tea experience preferred

• Good command of spoken English and Mandarin as needed to deal with Chinese customers

• Enjoys being around people with a warm personality

• Detail oriented and organised

• Highly motivated team player, self-starter and willing to learn

• Applicants with Basic Food Hygiene license will have an advantage

Compensation

Full time – salary ranges from $2,200 to $2,600 plus good commission

Part time – hourly rate from $9 onwards, depending on experience and skillset

You will enjoy the benefits of:

· Competitive salary, allowances, and commission

· 5 days’ workweek

· Overtime pays

· Tea appreciation training conducted by our tea expert

· Opportunities for career growth and development

· Employee discounts on our premium tea products

· Friendly and supportive work environment.

· Up to 14 days of annual leave

· Up to $1,500 Medical benefit

· Dental benefit

· Insurances coverage

Join us at The 1872 Clipper Tea Co. and be a part of our legacy of excellence in tea craftsmanship. If you are passionate about tea and delivering exceptional customer experiences, we would love to hear from you. Apply now by submitting your resume outlining your suitability for the role.

We are seeking a dedicated Learning and Development Manager to design and implement impactful training programs that elevate our team’s performance and align with our commitment to exceptional service standards.

Job Responsibilities

• Lead New Hire Orientation and Forbes Service Standards training, instilling hotel values, service standards, and compliance knowledge.
• Design individual development plans to enhance skills and improve service quality, including specialized English courses for non-native speakers.
• Organize sessions on customer service, safety, and compliance, while collaborating with external experts for specialized certifications.
• Regularly evaluate program impact using KPIs and feedback to make data-driven improvements.
• Partner with department heads to address skill gaps, mentor high-potential talent, and support career progression through tailored growth paths and cross-departmental exposure.
• Manage internship programs with local universities and participate in recruitment drives to attract promising talent.
• Oversee the training budget, ensuring efficient resource use and high-quality delivery.

Job Requirements

• Demonstrates exceptional communication and interpersonal skills, fostering positive engagement across all levels.
• Brings deep expertise in industry-leading service standards, especially within service-oriented environments.
• Skilled in instructional design and adept at facilitating impactful training sessions.
• Exhibits strong analytical and problem-solving abilities, with a focus on continuous improvement.
• Adaptable and resilient, effectively managing multiple priorities in dynamic settings.
• Ensures disciplined and timely execution of tasks, consistently meeting deadlines in high-paced environments.

Your new company

This is a university with a strong presence and branding.

Your new role

• Oversee research projects in collaboration with a team of experts in teaching and learning at the organisation Centre
• Support all phases of quantitative and qualitative research including literature review, research design, data collection, data management, data analysis, and report writing
• Liaise with faculty and university stakeholders
• Provide other assistance related to projects initiated by the Centre

What you'll need to succeed

• Masters in education or social sciences will be advantageous
• Applicants with significant research experience without Masters degrees are welcome to apply
• Competency and comfort with advanced statistics (such as multiple regression analysis, ANOVA and factor analysis) and qualitative methods
• Highly motivated to work in a university setting and strong interest in education research
• Competency in the use of Microsoft Office, SPSS, NVivo and survey tools, such as Qualtrics

What you'll get in return

You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Working Days / Hours: Monday - Thursday 830am - 6pm; Friday 830am - 530pm

Hourly Rates:

$15/hr (Degree Holders)

$13/hr (If still in the midst of completing degree studies ie. Taking a gap year)

Location: HarbourFront (Mon - Tue > WFH, Wed - Fri > Office)

Job Description:

• Oversee and plan project demands
• Collaborate closely with programme team and vendors to oversee and support the following aspects of the study:
• Recruitment process (i.e., selection, scheduling, enrollment and onboarding of new participants)
• Daily study administrative processes
• Engagement of participants and supporting the Cohort Management team in dealing with participants complaints and queries.

Job Requirements:

• Only Singaporean might apply
• Bachelor's Degree
• Excellent written and verbal communication skills
• Ability to multitask, work independently as well as part of a team
• Proficient in Microsoft Office applications (especially Excel, Word and PowerPoint)

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

KPay Merchant Service Limited (KPay) is a fintech company committed to unleash the growth potential of businesses of all sizes, with simple and smart technology. Serving over 40,000 merchants in Hong Kong, Singapore & Japan, KPay aspires to be the comprehensive business platform of choice for merchants across the Asia Pacific, through its various solutions of customer-led payment, financial management, operational and digital transformation products and services.

Responsibilities:

• Reporting directly to the Regional team
• Identify new markets: research and identify new geographic regions, customer segments, or product utilization/developments that offer potential for business expansion in target markets
• Develop and implement expansion strategies to enter new markets
• Conduct market research: Gather and analyze data on industry trends, customer needs, commercial prospects and market niches in local landscape
• Monitor performance: Track and report on the performance of market expansion initiatives including sales, customer satisfaction, market share, and adjust strategies when needed
• Develop vertical business plans to expand existing overseas markets
• Negotiate new and ongoing commercial partnerships with domestic partners
• Create marketing tactics to improve product offers, program strategies, and corporate competitiveness

Requirements:

• Min. 1 year of relevant work experience in fintech / payments / strategy / management consulting / or internet start-ups
• Fresh Graduates are welcome to apply
• Strong analytic skills and experience with market research and data analysis
• Excellent communication and interpersonal skills to build relationships and influence stakeholders at all levels
• Based in SG, overseas travelling required only after work performance is stabilized

Key Responsibilities:

Plan, execute and manage all phases of accounting and business-related research and thought leadership projects congruent with the Institute's strategy. This includes:

• Generate research themes or topics. Regular horizon scanning to identify global, regional and local industry and business trends of relevance to the accountancy profession.
• Develop and roll out research proposals that would enhance the Institute’s thought leadership and advocacy position.
• Collaborate with relevant partners, industry stakeholders, and/or government agencies to drive research projects and agendas that are relevant and of interest to the accounting profession.
• Ensure timely delivery of high-quality research outputs that are produced within budget allocation.
• Identify appropriate research approaches, including prepare survey questionnaires, focus group discussion questions, interview questions, etc.
• Collect, analyse and interpret data and results.
• Present research results and write reports for publication.
• Work closely with the Communications Department to effectively publicise the research outputs via available media and communications platforms.
• Produce commentaries for CA Lab on emerging business trends and developments that impact the profession.
• Carry out any other ad-hoc assignments assigned by the immediate supervisor.

Requirements:

• Bachelor’s degree in Accountancy, Business, Finance, Economics or Political Science.
• At least 5 years of relevant experience in research-related work.
• Keen interest in latest business trends and developments. Curious and always on the lookout for areas/topics that interest the accountancy and business community.
• Strong analytical and critical thinking skills, with the ability to grasp issues and acquire knowledge in new domains.
• Analyse multiple sources of information and data to derive insights for research purposes and to write reports and commentaries.
• Excellent writing, communication and interpersonal skills. The ability to facilitate group discussions will be an added advantage.
• Highly motivated, able to work independently and multi-task in a dynamic environment.
• Team player with excellent organisational skills and attention to detail.
• Strong knowledge of MS Excel, including pivot tables, v-lookup, etc. Familiar with survey tools such as SurveyMonkey.