Total 35 it specialist job vacancies in Engineering category in D14 Geylang, Eunos

• Study and analyse utilization of the network capacity resources, plan and implement changes to optimise and expand the network.
• Generate monthly reports via digital inventory to monitor network utilization, analyse trends and provide suggestions for improvement.
• Ensure all inventory assets, utilization, circuit routings are updated in the digital inventory in a timely manner.
• Streamlined process for inventory control, to achieve leaner and efficient operations.
• Document network design, configurations topology diagrams for ongoing processes, references and training purposes.
• Collaborate with various internal stakeholders such as AM, CS, PM for capacity request and new sales order.
• To work with external parties including bilaterial partners and vendors.
• Perform Ad-hoc restoration during outage, plan restoration using existing available capacity within specific SLA.
• Manage different projects, monitor timeline and resources to ensure project delivery within specific timelines.
• To remain on standby via call during assigned week to support Operations and respond to urgent request and outages for circuit restoration.
• Go on site for assigned activities to work with vendors for system planning and implementation and migration activities.
• Perform all other duties and responsibilities as assigned by supervisor.

Skills for Success:

• Nitec / Diploma in Engineering/Telecommunications or in relevant field.
• Goal-oriented with good analytical skills to solve problem. Candidate must be committed and driven to deliver projects assigned on time.
• Able to work independently with minimum supervision.
• Experience in telecom environment with focus on transport network, optical transmission and ethernet technologies.
• Good understanding of transport network architectures including OTN and Ethernet, DWDM.
• Good technical skill set with knowledge of L2 and L3 networking and strong understanding of TCP/IP, IP addressing, and routing protocols.
• Experience with networking hardware from major vendors.

- Basic knowledge on Networking and Data Center SOP
- Perform Rack and stack duties for new equipments.
- Experienced in Technical Refresh deployment lifecycle
- Establish strong working relationships with various internal teams and external partners.
- Inventory and asset management.
- Ensure all installations and upgrades adhere to quality standards and operational requirements.

BROAD FUNCTION

A dedicated and proactive IT Support Engineer with a strong foundation in supporting environments primarily consisting of Windows devices and the Microsoft 365 suite.

Manage IT assets and responsible for troubleshooting/repair, providing technical support, and ensuring seamless end-user IT operations.

Effectively support the organization's IT needs, contribute to a positive user experience, and grow within the role.

ROLES AND RESPONSIBILITIES

• Provide Technical Support: Ensure timely and effective resolution of technical issues related to windows devices and Microsoft 365 applications, minimizing downtime and maintaining productivity.
• Enhance User Experience: Deliver high-quality customer service and support to end-users, ensuring their IT needs are met and they are satisfied with the solutions provided.
• Maintain IT Infrastructure: Assist in the maintenance and optimization of the IT infrastructure, including performing routine updates, backups, and system monitoring to ensure smooth operations.
• Support IT Projects: Contribute to various IT projects and initiatives, providing support and collaborating with the IT team to achieve project goals and improve IT services.
• Develop Technical Skills: Continuously learn and develop technical skills to stay updated with the latest technologies and best practices, enhancing the overall capability of the IT support team.
• Documentation and Reporting: Create and maintain detailed documentation of IT processes, procedures, and troubleshooting steps, ensuring knowledge is shared and easily accessible within the team.
• User Training and Education: Conduct training sessions and create user guides to help end-users effectively utilize Windows devices and Microsoft 365 applications, promoting best practices and reducing common issues.
• On Rotating Roster: Provide standby support during off-office hours and weekend on a rotational basis.
• Ad-Hoc Assignments: carry out any other tasks assigned by the Supervisor or Reporting Officer.

EXPERIENCE

• Technical Support: Provided first-level support to users, resolving issues related to Windows devices and Microsoft 365 applications. Assisted in setting up new workstations and configuring user accounts.
• Incident Management: Logged and tracked support tickets using IT service management tools. Ensured timely resolution of incidents and escalated complex issues to senior engineers when necessary.
• System Maintenance: Performed routine maintenance tasks such as software updates, system backups, and virus scans. Monitored system performance and implemented necessary optimizations.
• User Training: Conducted training sessions for end-users on best practices for using Windows devices and Microsoft 365 applications. Created user guides and FAQs to assist with common issues.
• Collaboration: Worked closely with the IT team to support various projects and initiatives. Participated in team meetings and contributed to the continuous improvement of IT services.

SKILLS

• Technical Support: Proficient in diagnosing and resolving hardware and software issues on Windows devices. Experienced in providing remote and on-site support to end-users.
• Microsoft 365: Skilled in managing and troubleshooting Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. Familiar with user account management and license allocation.
• Windows OS: Strong understanding of Windows operating systems (Windows 10/11), including installation, configuration, and maintenance. Knowledgeable in Active Directory for user and group management.
• Networking: Basic knowledge of networking concepts such as TCP/IP, DNS, DHCP, and VPN. Capable of troubleshooting connectivity issues.
• Customer Service: Excellent communication and interpersonal skills, with a focus on delivering high-quality support and ensuring user satisfaction.
• Documentation: Ability to create and maintain detailed documentation of IT processes, procedures, and troubleshooting steps.

QUALIFICATIONS

• Diploma or Bachelor's Degree in IT with minimally 3-5 years of relevant experience.
• With relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, Azure Fundamentals, CCNA, or equivalent will be an advantage.

[6 Months contract, renewable]

As an IT Infrastructure Engineer in our team, you will create comprehensive user guide documentation to configure their systems to pipe logs to Government Cyber Security Operations Centre (GCSOC).

The scope of work encompasses approximately 150 products, including operating systems, servers, networking security, databases monitoring, cloud native services etc.

Key Responsibilities:

· Create clear, concise, and comprehensive user guides for WOG ICT products (Operating Systems, Servers, Firewall, Database, Cloud Service, etc) to send required logs to central monitoring service provided by GovTech.

· Develop step-by-step instructions for ICT product configuration and/or setup required, to achieve GCSOC outcome.

· Conduct own research or setup to gather accurate technical information.

· Ensure documentation adheres to GovTech standards and best practices.

· Update and maintain existing documentation as products evolve.

· Incorporate user feedback to improve guide clarity and usability.

Skill Requirement:

· Minimum of 1 year of relevant experience

· Must have experience in creating technical documentation (user guide, product guide, etc)

· Familiarity with ICT concepts, including operating systems, networking, databases, and security.

· Understanding of SIEM systems and log management.

· Able to setup temporary system using virtualisation technology to collect relevant information or visual contents required for documentation.

· Ability to translate complex technical information into user-friendly content

· Self-reliance and ability to work independently on creating the documentation

· Knowledge of technical documentation best practices and standards (optional)

[6 Months contract, renewable]

As a IT Infrastructure Engineer in our team, you will create comprehensive user guide documentation to configure their systems to pipe logs to Government Cyber Security Operations Centre (GCSOC).

The scope of work encompasses approximately 150 products, including operating systems, servers, networking security, databases monitoring, cloud native services etc.

Key Responsibilities:

· Create clear, concise, and comprehensive user guides for WOG ICT products (Operating Systems, Servers, Firewall, Database, Cloud Service, etc) to send required logs to central monitoring service provided by GovTech.

· Develop step-by-step instructions for ICT product configuration and/or setup required, to achieve GCSOC outcome.

· Conduct own research or setup to gather accurate technical information.

· Ensure documentation adheres to GovTech standards and best practices.

· Update and maintain existing documentation as products evolve.

· Incorporate user feedback to improve guide clarity and usability.

Skill Requirement:

· Minimum of 4 years of relevant experience

· Must have experience in creating technical documentation (user guide, product guide, etc)

· Familiarity with ICT concepts, including operating systems, networking, databases, and security.

· Understanding of SIEM systems and log management.

· Able to setup temporary system using virtualisation technology to collect relevant information or visual contents required for documentation.

· Ability to translate complex technical information into user-friendly content

· Self-reliance and ability to work independently on creating the documentation

· Knowledge of technical documentation best practices and standards (optional)

Job Highlights

• Convenient Location: Walking Distance to Kaki Bukit MRT
• Office Hours: Monday to Friday, 8:30 am to 6:00 pm
• Entry Level Applicants are Welcome, Training will be Provided
• Senior Position is available for those with relevant experience

Responsibilities

• Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues.
• Manage IT Inventory for Hardware and Software Assets.
• Maintain documentation for all technical support incidents.
• Handle daily technical support activities on desktop support.
• Providing support to users and being the first point of contact for error reporting.
• Ensure compliance of the IT systems with corporate policy / guideline.
• Travelling to customer's office is required. (Transport claim applicable)

Requirement

• Minimum 1 years of related work experience
• Technical knowledge of Windows 10 & 11, Microsoft 365
• Strong End User support skill

Scope of Works /Job responsibilities

1. Create clear, concise, and comprehensive user guides for ICT products (Operating Systems, Servers, Firewall, Database, Cloud Service, etc) to send required logs to central monitoring service provided by Client.

2. Develop step-by-step instructions for ICT product configuration and/or setup required, to achieve Project outcome

3. Conduct own research or setup to gather accurate technical information

4. Ensure documentation adheres to Client standards and best practices

5. Update and maintain existing documentation as products evolve

6. Incorporate user feedback to improve guide clarity and usability

Required Skills:

1. Must have experience in creating technical documentation (user guide, product guide, etc)

2. Familiarity with ICT concepts, including operating systems, networking, databases, and security

3. Understanding of SIEM systems and log management

4. Able to setup temporary system using virtualisation technology to collect relevant information or visual contents required for documentation

5. Ability to translate complex technical information into user-friendly content

6. Self-reliance and ability to work independently on creating the documentation

7. Knowledge of technical documentation best practices and standards (optional)

1. Provide technical support for user’s desktops, laptops, software and other related IT equipment.
2. Perform troubleshooting of computer network issues in Windows domain environment (TCP/IP, AD, Firewall, Switch).
3. Corporate email setup and administration (Exchange Server, Outlook).
4. Hardware and software inventory documentation.
5. Any other duties as required by the manager or Head of Department that are commensurate with the grade.

We are looking for a dedicated ITSM Principal Engineer with at least 2-3 years of experience in ITSM to join our growing team. In this role, you will be responsible for implementing and managing IT Service Management (ITSM) processes and tools to improve service delivery and support for our external clients. You will work closely with cross-functional teams to ensure best practices are followed and that our IT services align with business objectives.

Key Responsibilities:

• Design, implement, and optimize ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting capabilities.
• Collaborate with IT and business teams to define service levels, create service catalogues, and ensure compliance with agreed-upon service level agreements (SLAs).
• Analyse service performance metrics and trends to identify areas for improvement and implement solutions.
• Collaborate with the sales team to understand client requirements and demonstrate how our ITSM solutions can address their specific needs.
• Prepare and deliver presentations, demos, and workshops to potential clients showcasing the capabilities and benefits of our ITSM tools.
• Facilitate training sessions and workshops to promote ITSM best practices and tool usage across the organization.
• Assist in the development and maintenance of ITSM documentation, including process flows, user guides, and knowledge articles.
• Participate in continuous improvement initiatives to enhance IT service quality and efficiency.

Job Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 2-3 years of experience in Design, Implement or operations of IT Service Management tools or a related role, with a strong focus on ITSM tools and processes.
• Proficiency in ITSM platforms such as BMC, ServiceNow, Jira Service Management, or similar tools in deployment and operations.
• Understanding of ITIL (Information Technology Infrastructure Library) frameworks and best practices.
• Experience with incident, change, and problem management processes.

We are seeking a skilled Observability Principal Engineer with at least 2-3 years of experience in observability to join our dynamic team. In this role, you will be responsible for implementing, managing, and optimizing observability tools. You will work closely with cross-functional teams to ensure that our systems are monitored effectively, and issues are identified and resolved proactively.

Key Responsibilities:

• Design, implement, and maintain observability frameworks using tools such as Prometheus, Grafana, ELK Stack, tableau or similar.
• Design, implement, and maintain Monitoring tools such as BMC, CA, SolarWinds, SCOM, Dynatrace, Datadog or similar.
• Create and manage dashboards, visualizations, and reports to communicate system health and performance metrics.
• Collaborate with the sales team to understand client requirements and demonstrate how our observability solutions can address their specific needs.
• Prepare and deliver presentations, demos, and workshops to potential clients showcasing the capabilities and benefits of our observability tools.
• Troubleshoot and resolve tools-related issues in a timely manner.
• Assist in the training and mentoring of team members on observability and monitoring tools and practices.

Job Requirements:

• Bachelor’s degree in computer science, Engineering, or a related field.
• 2-3 years of experience in software development, Implementation, operations, or a related field with a focus on observability tools.
• Proficiency in implementing and managing observability tools.
• Solid understanding of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
• Experience with scripting languages (Python, Bash, etc.) for automation tasks.
• Knowledge of best practices in monitoring, logging, and incident management.
• Strong analytical skills with the ability to diagnose issues and propose effective solutions.
• Excellent communication and collaboration skills, with a proactive approach to problem-solving.
• Technical experience in Enterprise Monitoring tools such as Dynatrace, Grafana, BMC,
• Knowledge of Automation tools, Cloud Technologies and DevOps Concepts, Open systems and Networking Technologies
• Good knowledge in various monitoring tools e.g. BMC, SolarWinds, CloudWatch and Azure.
• Experience with configuration management tools (Ansible, Terraform, etc.).
• Familiarity with APM (Application Performance Management) tools such as New Relic, Dynatrace, or similar.
• Understanding of network protocols and architectures.
• Experience with orchestration tools (e.g., BMC, Kubernetes, Apache Airflow, Jenkins) to create and manage automated workflows for deploying, monitoring, and scaling observability solutions.

Preferred Qualifications:

• Proficiency in observability tools (e.g., Grafana, ELK Stack, Datadog, Prometheus etc).
• Proficiency in ITOM tools (e.g., BMC, Dynatrace, CA, SCOM, IBM, SolarWinds etc).
• Strong understanding of monitoring and logging frameworks.
• Experience with distributed systems and microservices architecture
• Ability to write scripts for automation and data analysis.
• Experienced in cloud platforms (AWS, Azure, GCP) and their monitoring services.
• Experience with CI/CD pipelines and infrastructure as code (IaC) tools like Terraform or Ansible
• Relevant certifications in cloud computing, DevOps, or observability tools can be a plus.

• Study and analyse utilization of the network capacity resources, plan and implement changes to optimise and expand the network.
• Generate monthly reports via digital inventory to monitor network utilization, analyse trends and provide suggestions for improvement.
• Ensure all inventory assets, utilization, circuit routings are updated in the digital inventory in a timely manner.
• Streamlined process for inventory control, to achieve leaner and efficient operations.
• Document network design, configurations topology diagrams for ongoing processes, references and training purposes.
• Collaborate with various internal stakeholders such as AM, CS, PM for capacity request and new sales order.
• To work with external parties including bilaterial partners and vendors.
• Perform Ad-hoc restoration during outage, plan restoration using existing available capacity within specific SLA.
• Manage different projects, monitor timeline and resources to ensure project delivery within specific timelines.
• To remain on standby via call during assigned week to support Operations and respond to urgent request and outages for circuit restoration.
• Go on site for assigned activities to work with vendors for system planning and implementation and migration activities.
• Perform all other duties and responsibilities as assigned by supervisor.

Skills for Success:

• Nitec / Diploma in Engineering/Telecommunications or in relevant field.
• Goal-oriented with good analytical skills to solve problem. Candidate must be committed and driven to deliver projects assigned on time.
• Able to work independently with minimum supervision.
• Experience in telecom environment with focus on transport network, optical transmission and ethernet technologies.
• Good understanding of transport network architectures including OTN and Ethernet, DWDM.
• Good technical skill set with knowledge of L2 and L3 networking and strong understanding of TCP/IP, IP addressing, and routing protocols.
• Experience with networking hardware from major vendors.

Responsibilities:

• Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etc
• Deployment, configuration & troubleshooting on end user issues
• Evaluate existing end user computing resources
• Work with IT infrastructure team and external vendors to resolve user issue
• Perform routine maintenance and upgrades of end user computing resources
• Update Desktop Support operations & service desk documentation
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Manage and administer the service desk operations including coordination routing of service or change request
• Any other duties as assigned

Requirements:

• Singaporeans only
• Possess a Diploma in IT or equivalent
• Possess minimum 2 years of Desktop Support / IT support experience
• Proficient with desktop operation systems, MS office, Outlook, desktop, notebook hardware & software
• Experience in supporting desktop migration such as Active Directory and Exchange Migration
• Familiar with Service Desk operations, incident, service request and change management process
• Good interpersonal & communications skills
• Resourceful, analytical and good problem-solving skill

Operation (Maintenance)

• Provide technical services to the maintenance and troubleshooting of the Electronic Queue Management System.
• Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times.
• Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records.
• Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards.
• Must be available to attend for any project implementation, assist Preventative Maintenance accordingly for successful Completion of projects and maintenance issues.
• Be available for on call procedures and other responsibilities required.
• Handle customer’s inquiry, request and complaints in a professional manner and efficient way.
• Proactive in problem solving and initiate in providing IT solutions to improve the operation.
• Inform Superior on any stock movements to ensure the availability and stock level for the necessary procurement.
• Assist in root cause analysis identified by team members together with the Service Engineer and Superior.
• Assist in project related activities that includes deployment, installation, and testing.
• To follow all company business operation and SOP at all times.
• Participate actively in Health Safety and Environment programs and activities in order to achieve Company’s KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly.
• Maintain high standard of housekeeping at all times.

Project Implementation

• Collaborate with vendors to implement project enhancements.
• Develop and maintain implementation and enhancement project plans.
• Manage project with specific focus on deliverables, tasks, and due dates.
• Report weekly to respective Project Managers when tasks are at risk till critical path determined.
• Perform independently with minimal supervision and work with others developing trusting relationships.
• Maintain strict adherence to internal policies and internal controls within organization.
• Ensure successful implementations across multiple functions in organization.
• Report any delays and initiate plans and alternative solutions.

Scheduled Monthly Standby Duties

• Answer all service request phone calls during scheduled standby duties.
• Attend to the fault call issues and follow SOP in attending to all the calls.
• Handover the tasks to the respective engineers who is on duty the next day.
• Support project adhoc activities (e.g. testing, deployment, commissioning).

What attributes should you possess?

• Able to work on stand-by schedule.
• Fast Learner and can work under pressure.
• Resourceful, team player and able to work independently.
• Relevant experience in electrical installation and electrical maintenance is an advantage.

What qualifications and/or experience should you have?

• Diploma / NITEC in Information Technology, ITEngineering, Computer Engineering, Electronic or other related fields.
• Familiar with IT desktop support.

Summary:

• 5-day work
• Great career progression
• Listed company

Job Description:

• Administer and configure infrastructure systems (e.g., Active Directory, data centers, telephony, video conferencing) and network devices (firewalls, routers, VPNs).
• Monitor system resources, ensure backups and disaster recovery plans are effective, and apply necessary patches.
• Provide technical support to local and overseas users while ensuring security.
• Liaise with vendors to ensure Service Level Agreements (SLAs) are met.
• Draft and maintain technical documentation (admin guides, user guides).
• Lead or assist in IT projects, and provide L1/L2 support.

Requirements:

• Min. 2 years experience in IT Infrastructure preferred
• Candidates with L1 Support Experience are also welcome to apply!

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Job Responsibilities:

• Setup, installation and deploying of computers.
• Cloning/Imaging of laptop/desktop
• Email and phone communication with customer
• Station at customer’s office for IT support if required (if stationed, reporting will be at customer location)
• Performing IT support (Ticketing System, Remote Support, Onsite Support)
• Active directory user account management
• Provide administrative support in checklists/reports.
• Perform computer hardware parts upgrades/replacement.
• Other adhoc duties/projects assigned.

Requirements

• Understands basic Windows OS commands and have adequate knowledge about Windows OS environment, and software such as Microsoft 365, Microsoft Active Directory system, SCCM and MDT system.
• Experience in ServiceNow ticketing system is preferable
• At least a IT Diploma.

Job Description:

Join our Digital & IT (IT Support and Infrastructure) team to administer and enhance our IT systems. Enjoy a stable work environment with a small team that is friendly, helpful, and encourages a healthy work-life balance. You will manage our IT infrastructure, provide technical support, and ensure system security, along with administering Microsoft 365 services for our end users.

Key Responsibilities:

• Microsoft 365: Manage M365 services like Exchange, SharePoint, Entra and Intune.
• Infrastructure Management: Maintain Windows servers, networks, switches and other hardware.
• Installation & Configuration: Set up and maintain IT equipment and software.
• Technical Support: Troubleshoot and resolve hardware and software issues.
• System Security: Monitor performance and ensure IT system security.
• Network Security: Manage FortiGate Firewall for network security.
• Vendor Liaison: Coordinate with external vendors and handle IT procurement.
• Documentation: Maintain IT process and procedure documentation.
• Project Participation: Support IT projects and initiatives.

Qualifications:

• Degree or diploma in Information Technology, Computer Engineering, or a related field, or relevant industry certifications, or relevant working experience.
• Good understanding of IT support and infrastructure management.

Experience Levels:
We welcome candidates at all experience levels—from entry-level to senior and lead. Salary will be commensurate with your experience and qualifications.

If you seek a stable and supportive work environment, apply now to join our friendly and helpful team!

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Summary:

• 5-day work
• Great career progression
• Listed company

Job Description:

• Administer and configure infrastructure systems (e.g., Active Directory, data centers, telephony, video conferencing) and network devices (firewalls, routers, VPNs).
• Monitor system resources, ensure backups and disaster recovery plans are effective, and apply necessary patches.
• Provide technical support to local and overseas users while ensuring security.
• Liaise with vendors to ensure Service Level Agreements (SLAs) are met.
• Draft and maintain technical documentation (admin guides, user guides).
• Lead or assist in IT projects, and provide L1/L2 support.

Requirements:

• Min. 2 years experience in IT Infrastructure preferred
• Candidates with L1 Support Experience are also welcome to apply!

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Summary: As part of our continued efforts in digitalisation, we are looking for a talented and experienced SEO/SEM Specialist to join us in the HQ office based in Singapore. As a part of the digital marketing team managing the digital assets for our various B2B and B2C portfolios and brands, you will play a pivotal role in optimizing our websites and apps and strengthening our digital presence in international markets. This role requires you to implement effective, results-driven SEO and SEM strategies to optimize our online visibility and outreach, establish strong and competitive web presence across search engines and paid channels, manage edm marketing, and achieve effective goal conversions.

Responsibilities:

• Develop, execute, and optimize comprehensive SEO/ SEM strategies that align with the business and brand’s goals, ensuring improved website rankings and higher visibility in organic search results.
• Manage and implement on-page, off-page and technical SEO
• Conduct detailed keyword research and analysis to identify opportunities and inform content strategies, ensure content copy optimization, and achieve competitive positioning.
• Perform ongoing competitor analysis to understand the business and digital landscape to identify trends, opportunities and gaps in competitors’ SEO, SEM, and digital marketing strategies. The regular findings should contribute and steer our own strategies and implementations.
• Conduct digital media forecast, planning, and execution for Google Ads and other paid online and display advertising channels, bid management and budget optimization for maximum ROI.
• Oversee the health of our digital assets and collaborate with developers to identify and fix any technical issues and ensure SEO best practices are properly implemented
• Manage lead generation and email marketing campaigns, which include optimize landing pages to drive conversions and improve the user experience.
• Monitor, analyse and report on campaign performance success, covering key metrics and KPIs, such as website traffic, rankings, click-through rates, conversions, and return on ad spend (ROAS), complete with data and insights presentation and actionable plans.
• Stay on top of the latest digital trends and algorithm updates to ensure our websites and social media activities remain compliant and competitive.

Requirements:

• Proven relevant qualifications and minimum 3 years of experience in similar SEO/SEM role with a strong track record of managing PPC budgets, improving rankings and driving paid search campaigns.
• Proficient with hands-on implementation experience with SEO/ SEM consoles and third-party tools, such as GA4, Google Ads, SEMrush, Moz.
• Strong understanding of digital and performance marketing, programmatic advertising and display networks, and relevant data analytics.
• Up-to-date knowledge of search engine algorithms and best practices in web and mobile SEO.
• Skilled in HTML, CSS and JavaScript for SEO purposes would be a bonus.
• Ability to work independently and as a pro-active team member, have a data-driven mindset, with strong analytical and problem-solving skills.

Operation (Maintenance)

• Provide technical services to the maintenance and troubleshooting of the Electronic Queue Management System.
• Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times.
• Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records.
• Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards.
• Must be available to attend for any project implementation, assist Preventative Maintenance accordingly for successful Completion of projects and maintenance issues.
• Be available for on call procedures and other responsibilities required.
• Handle customer’s inquiry, request and complaints in a professional manner and efficient way.
• Proactive in problem solving and initiate in providing IT solutions to improve the operation.
• Inform Superior on any stock movements to ensure the availability and stock level for the necessary procurement.
• Assist in root cause analysis identified by team members together with the Service Engineer and Superior.
• Assist in project related activities that includes deployment, installation, and testing.
• To follow all company business operation and SOP at all times.
• Participate actively in Health Safety and Environment programs and activities in order to achieve Company’s KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly.
• Maintain high standard of housekeeping at all times.

Project Implementation

• Manage project with specific focus on deliverables, tasks, and due dates.
• Report weekly to respective Project Managers when tasks are at risk till critical path determined.
• Perform independently with minimal supervision and work with others developing trusting relationships.
• Maintain strict adherence to internal policies and internal controls within organization.
• Ensure successful implementations across multiple functions in organization.
• Report any delays and initiate plans and alternative solutions.

Standby Duties

• Answer all service request phone calls during scheduled standby duties.
• Attend to the fault call issues and follow SOP in attending to all the calls.
• Handover the tasks to the respective engineers who is on duty the next day.
• Support project adhoc activities (e.g. testing, deployment, commissioning).

What qualifications and/or experience should you have?

• NITEC in Information Technology, ITEngineering, Computer Engineering, Electronic or other related fields.
• Familiar with IT desktop support.
• Fresh graduates are welcome to apply

i. Minimum a degree in Information Technology or equivalent
ii. Minimum 2 years of relevant working and technical IT experience
iii. Pleasant disposition and good social etiquette with good spoken and written
English and Chinese.
iv. Good problem solving / troubleshooting skills
v. Good customer service attitude
vi. Good knowledge of Microsoft Windows Server Operating Systems
vii. Some knowledge of Linux Operating Systems (e.g. RedHat, Ubuntu)
viii. Some knowledge of Networking concepts and topologies
ix. Basic knowledge of Cybersecurity concepts

Job Summary:

• Great Career Prospect
• Basic up to $3500
• 5 Days

Job Scope:

• Maintain and upgrade systems, including computing devices and applications on servers, ensuring overall network impact is considered.
• Manage functions such as Internet access, email, computer hardware (including laptops), and software.
• Ensure network performance, establish a functional directory structure, and manage network security and disk space allocation.
• Set up user accounts in accordance with established policies, procedures, and limitations.
• Track and resolve problems or issues, providing technical advice to staff regarding system implementations.
• Perform network maintenance, changes, and upgrades, and set up new phone lines and terminals.
• Assess new software and hardware products to enhance network performance, expand network services, and improve cybersecurity.
• Conduct regular scheduled systems management and maintenance, ensuring program integrity through backups and diagnostic software routines.
• Implement disaster recovery plans, running system backups and disaster recovery operations.
• Develop policies as needed for Business Continuity Plans.
• Create an annual work plan.

Job Requirement:

• Min. Diploma in Information Technology or equivalent
• Min. 2 years of related working experience
• Immediate starter will be an advantage

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Join our Digital-IT (IT Support and Infrastructure) team to administer and enhance our IT systems. Enjoy a stable work environment with a small team that is friendly, helpful, and encourages a healthy work-life balance. You will manage our IT infrastructure, provide technical support, and ensure system security, along with administering Microsoft 365 services and FortiGate Firewall.

Key Responsibilities:

• Infrastructure Management: Maintain servers, networks, and hardware.
• Technical Support: Troubleshoot and resolve hardware/software issues.
• System Security: Monitor performance and ensure IT system security.
• Installation & Configuration: Set up and maintain IT equipment/software.
• Vendor Liaison: Coordinate with external vendors and handle IT procurement.
• Documentation: Maintain IT process and procedure documentation.
• Microsoft 365: Manage services like Exchange Online, SharePoint, Teams, and OneDrive.
• Network Security: Manage FortiGate Firewall for network security.
• Project Participation: Support IT projects and initiatives.

Qualifications:

• Degree or diploma in Information Technology, Computer Engineering or a related field, or relevant industry certifications, or relevant working experience.
• Good understanding of IT administration, support and infrastructure management.

Experience Levels:

We welcome candidates at all experience levels: Executive, Senior Executive, Assistant Manager, Manager.

Salary will be commensurate with your experience and qualifications.

If you seek a stable and supportive work environment, apply now to join our friendly and helpful team!

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire an IT Workplace Engineer – (M365/IT Support). This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

Job Responsibilities:

· Deploy Office/Microsoft 365 Environments

· Deploy Azure AD Environments

· Deploy advanced Microsoft 365 Services including Enterprise and Mobility

· Architect Office/Microsoft 365 Service Environments

· Maintenance of Azure Active Directory environments including Group Policies

· Deployment of Infrastructure improvements on Client environments

· Assist in maintaining and deploying other Client applications and environments

· Leading initiatives for researching and deploying new applications

· Leading IT Projects for Clients

· Coordinating various IT Staff and Operations

· Assist in managing Support Services and related deliverables

· Working with End-Users and Vendors to support applications and environments

· Working with Client Stakeholders on strategy and vision

· Meeting regularly with Clients and attend Client meetings and engaging Executive Management

· Supporting Client initiatives remotely and on-premises

Qualifications

· Three years or more of IT support experience is preferred

· One year or more of advanced Office 365 experience is preferred

· Solid experience in support management roles is preferred

· Experience with Microsoft Azure Active Directory is preferred

· Having a worked in a highly motivated, fast-paced, critical support role

· An excellent reputation for support to end-users and leading teams

· Excellent decision making and critical-thinking skills

· Excellent organizational and communication skills are required

· Ability to meet deadlines with Projects and Assignments

· Ability to learn and support new technologies and train others

· Must be an energetic and highly motivated self-starter

· Must be self-motivated and have a positive attitude

· Must be detail oriented

· Must have the ability to multi-task

· Must have excellent oral and written communication skills

· Must have the ability to communicate effectively with others

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Brief Description

You will be part of the engineering team that handles project R&D and operations:

• Assist in component purchasing, preparation, characterization, and documentation.
• Assist in laboratory experiments.
• Lab inventory management.
• Assist in outdoor field testing
• Setting up of facilities
• Planning and coordination of system operations
• On-site maintenance and troubleshooting of system
• Documentation and logistical support of operations

Job Title

IT Infrastructure Engineer

Job Description:

Are you our upcoming technical service expert? Do you like to take an extra step, analyzing the root cause of a failed software component or interface, and providing solutions for the cause? Vanderlande understands the complexities associated with a successful airport and parcel operation and delivers future-proof logistic process automation. These automation systems are composed of many Electromechanical, IT, and controls components that require expert knowledge to support.

As an IT Infrastructure Engineer, your expertise lies in virtual machines, Linux, and Windows operating systems, along with the hardware infrastructure supporting them. Your role involves analyzing and supporting a range of IT software, hardware, and networks. You'll play a key part in identifying and resolving system issues, researching solutions, and recommending system improvements. Expect regular interaction with customers, internal teams, and external suppliers as you collaborate to ensure smooth IT operations and drive continuous improvement.

Key Responsibilities:

• Identify problems and perform root cause analysis of IT and upper-level control software of the Vanderlande baggage handling system, in close collaboration with other teams.
• Review system and application logs to trace issues and gather information for analysis.
• Develop and maintain customer-specific validation test processes and reports for the change control log.
• Continuously monitor IT infrastructure, application, and material handling application environment.
• Triage all events reported and maintain incident reports.
• Plan and deliver preventive maintenance tasks & assigned change tasks (back-ups, patch execution, etc.).
• Serve as the primary point of contact for customers, demonstrating strong communication skills and taking ownership.
• Analyze problems by asking the right questions, listening to the customer, and translating findings into technical solutions.
• Troubleshoot problems systematically, whether top-down or bottom-up.
• Advise customers on actions to minimize equipment downtime, thinking in terms of cause-effect.
• Take proactive measures based on own insight, lifecycle plans, or preventive maintenance plans.

Qualifications :

• Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university.
• Preferably, a good understanding of IT service management practices (ITIL v3/v4).
• Affinity with IT and Industrial Automation, and an interest in logistic processes.
• 5 + years of relevant working experience in industrial systems.
• Hands-on experience with Linux and network communications is preferred.
• Hands-on experience with server hardware and operating systems such as VMware virtualization, Linux, and MS Windows.
• Hands-on experience with network hardware and configuration for firewalls, switches, and routing.
• Experience with designing and implementing IT security-related software such as Trend Micro, McAfee, SIEM, vulnerability scanning, and system hardening.
• Solid understanding of Oracle SQL and JAVA software development is preferred.
• Basic knowledge of testing methodologies and troubleshooting techniques.
• Good communication skills in English.
• Assertive, proactive team player.
• Willingness to work in a 24/7 operational environment and be on-call as required.