Total 6,481 Finance / Banking / Insurance job vacancies in Outram Park, Central Singapore

Job Description

1) Input/cancel trades in our back office system

2) Import trades into back office system (eg. Japan shares, cash entries, etc)

3) Process monthly maintenance fees

4) Complete CASH+ entries in back office system as instructed by Finance

5) Input Swift manual instructions where necessary

6) Monitor incoming SWIFT folder and take action

7) Sort corporate action swift by custodian and event no.

8) Scan SWIFT draft at end of day

9) Dissemination of daily reports eg. daily Securities Revaluation report, daily Equity Option report, daily/monthly Position reporting, weekly transaction analysis Reporting, etc

10) Handle month end market price

11) Distribute internal reports

12) Upload derivative files into DTCC

13) Monitor exception in e-advice, Confirmation mailbox and take action

14) Sending of contract notes/remittance confirmation

15) Process custodian invoices

16) Print Exception - Messaging at 5pm

17) Deputize franking of envelope

18) Assist in Settlement

19) Handle front office/client queries

20) Projects

21) Ad-hoc duties

22) Able to work overtime

23) Standby for Singapore public holiday duty

Requirements

• At least a diploma
• 3 years and above of relevant experience
• Able to work independently and have a positive mind-set
• Good in communication, learns fast & accurate in work
• Strong in Microsoft Excel and IT skills

Details of the Division and Team:

The Quantitative Strategist (Quant Strat) combine expertise in quantitative analytics, modelling, pricing and risk management with deep understanding of system architecture and programming. Their primary output is a scalable and flexible Front Office pricing and risk management system.

The technology platform underlies the trading functions of the Bank as well as management processes around the rational allocation of constrained resources, management of funding costs and capital efficiency programs.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Responsible for the development of risk management analytics and tools for the Financing businesses with Deutsche Bank
• Responsible for development of infrastructure to manage the relationship between the Financing businesses and Deutsche Bank Treasury, including improvement and automation of risk and funding processes.
• Responsible for development of valuation techniques appropriate to fair value and hold-for-maturity accrual businesses.
• Build-out and piloting of strategic analytics platform in partnership with Global Technology
• A general desk start role supporting originating businesses and ensuring smooth operation of desk systems.

Your skills and experience:

• Minimum of 4 years' working experience in financial services as a quantitative analyst / developer / strat focusing on financial markets or banking book products.
• Proven experience in computing and programming skills in Python and/or C++.
• Proven experience and knowledge in quantitative analytics, modelling and pricing.
• Ability and aspiration to use, learn and extend large codebase dealing with complex business problems.
• Ability to meet the challenges presented by a fast paced, constantly changing work environment.
• Relevant education in engineering, physics, math, computer science or finance

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Are you a mid-senior Fullstack Developer (any OOP language) looking to join a global investment bank to develop, support and improve core banking technology? This is a rare opportunity for you to take on critical development work using Scala.

Our client, a global leader in investment banking and financial services, works on cutting-edge projects that shape the future of banking technology. They are now seeking a passionate and highly skillled fullstack developer to specialize in Scala (no Scala experience required) and work on innovative solutions that power their fixed income risk management and trading applications.

About The Bank:

Our Client is a world-renowned financial services firm with a presence in over 43 countries. Their culture fosters talent, integrity, and diversity, providing an inclusive environment where everyone can thrive.

About the Role:

As a Senior Fullstack Software Engineer, you'll be a key member of the team responsible for building a groundbreaking Scala platform that powers their core banking functions. You'll work with technologies like MongoDB, PostgreSQL, and Kafka to develop cutting-edge, performant, and distributed systems.

What You'll Do:

• Engineer new and existing components in Scala, with the opportunity for training if needed.
• Collaborate with global teams across various time zones in an agile environment.
• Lead and support different phases of the product lifecycle, from analysis to testing.
• Suggest improvements and take ownership of specific areas over time.
• Learn and grow alongside experienced Scala developers.
• Work closely with application developers to understand and deliver their requirements.

Why Join Our Client:

• Dive into exciting projects using cutting-edge Scala technology, and become a Scala Specialist.
• Collaborate with experienced developers on large-scale, business-critical problems.
• Enjoy a supportive and inclusive environment that encourages growth and development.
• A highly competitive compensation package.

What you'll need to apply:

• Demonstrated proficiency in C++, Java, Scala, .Net, or similar languages.
• 5+ years expereince in fullstack development (front end and back end).
• Understanding of core computer science concepts and code optimization techniques.

You'll Stand Out With:

• Experience with SQL and no-SQL datastores is a plus.
• Prior experience in the financial industry is beneficial but not required.

If you're an experienced and highly skilled Fullstack Developer (OOP language) and you're keen to master Scala at one of the most reputable global investment banks in the world, apply now. Highly competitive role.

IMPORTANT:

This role is highly competitive, so we encourage only those confident in their fullstack development skills to apply.

Email Nikhil Senan at [email protected] for immediate assessment and consideration (include your CV for consideration).

Job Description:

• Play a key role in determining appropriate investment strategies and generating investment ideas for the portfolio.
• Responsible for establishing funds which are more Fixed income related.
• Keep abreast of market trends and risks that could affect the fund performance. Implement effective daily operational controls and processes for managing of the fund.
• Present investment ideas and report the performance of the portfolio to the investment committee and work closely with risk and compliance teams to ensure all policies and regulatory requirements are complied with.
• The role is based in Singapore.

Requirements:

• A master degree with an emphasis in Finance and Economics or an equivalent advanced degree preferred
• CFA, FRM and/or CAIA designations are highly desirable
• At least 5 years of Fixed Income portfolio management experience
• Outstanding commercial acumen, presentation, verbal, and strong written skills in English and Chinese as you will be required to liaise with Chinese speaking clients
• Outstanding influencing and interpersonal skills can communicate effectively with multi-functional/ cross-regional teams and with senior management; Ability to exercise independent judgement and discretion.
• Result oriented, dedicated, hardworking and can work on own initiative whilst also working collaboratively and deliver on time with a high level of integrity, sense of urgency, attention to detail and quality standards

We are seeking a skilled Senior Trade Finance Manager to join a leading international hard commodities company, dealing with ferrous and non-ferrous scrap products in containers and break-bulk vessel.

about the job

• Expertise in understanding and handling LC documents
• Preparing and reviewing LC documents to ensure compliance with LC terms and conditions
• Establish and maintain effective communication with banks for discounting transactions
• Understanding of shipping documents and their role in trade finance transactions
• Experience in negotiating with banks on LC confirmation rates, LC advising charges, TT charges, LC discounting charges

about the manager/team

• Report to the CEO
• Headquarter in Singapore
• Team size: 4-5
• CBD
• Stable working environment

skills and experience required

• At least 7 years of related working experience, welcome non-hard commodities background
• Experience in negotiating with banks
• Excellent communication and interpersonal skills
• Sound knowledge of LC, trade finance, charges, TT etcThe ideal candidate will possess a strong understanding of Letter of Credit (LC) documents, proficiency in making and checking LC documents against an LC, and experience in liaising with banks for discounting and compliance of documents. Additionally, knowledge of shipping documents and experience in negotiating with banks on various charges related to LCs is required.

Job Responsibilities:

To be responsible for a portfolio of Bank’s corporate clients (primarily in the Real Estate sector) and to analyse and make recommendations on counterparty transaction proposals submitted by the Business for existing or new clients. Given MUFG Bank growth aspirations, transaction size and/or complexity, many transactions including new clients will require early engagement and close cooperation across different Business areas and support functions, in order to support and guide the Business in respect to risk appetite, due diligence, structuring, financial modelling and risk assessment. This is an important hire within ICD A&O and the role requires a high calibre individual who can take on a high level of responsibility with minimum supervision and has the capability to progress within the organisation.

• Evaluation of credit applications, internal ratings and transaction proposals for new or existing corporate and/or financial institution clients in A&O with focus on real estate related transactions. This includes reviewing transaction material and the analysis submitted by the Business, where appropriate challenging assumptions and conclusions.
• Providing solutions and adding value to the Business by engaging in client and transaction discussions, due diligence, giving clear guidance on policy and risk appetite and influencing transaction structures and facility terms & conditions to mitigate risk.
• Engaging with the Business on early stage potential transactions, forming a view on these transactions and as appropriate, discussing and presenting these to ICD senior management. Attend deal screening committees and communicate credit views and challenges on proposals.
• Present transactions in a concise and clear manner to senior Business and ICD management both locally and overseas, evidencing deep knowledge of the client, transaction, and risks & mitigants. Provide clearly articulated views on whether a client and proposal is bankable and if not, where appropriate, providing alternatives and risk mitigating solutions.
• Support, coach and mentor ICD team colleagues, contributing to a strong and supportive team environment.
• Work collegiately with all stakeholders across divisions and jurisdictions, building a network of trusted relationships. Work closely with the Business and attend meetings with them on transactions, providing clarity and strong guidance and direction on risk appetite.
• Active involvement in term sheet, loan documentation and ISDA/CSA review and discussions with Business stakeholders, influencing where appropriate content and credit terms, ensuring these are acceptable from a risk and commercial standpoint.
• Proactively keep track of the real estate sector developments and monitor allocated portfolio and clients from a client specific as well as a sector and country perspective, and where issues are identified, flagging these with relevant Business and ICD stakeholders. Formulate mitigating actions where material risk issues arise.
• Support new initiatives by the Business providing guidance from a risk perspective. Involvement where appropriate in the development of credit and policy guidelines and participation and support on assigned projects including contribution to change initiatives to drive efficiencies.
• Involvement in various initiatives and projects including change of policies, procedures liaising with relevant stakeholders in the Region and also in Tokyo Head Office.

Job Requirements:

• At least 5 years of corporate credit experience within the banking/financial institution industry (Assistant Vice President).
• At least 7 years of corporate credit experience within the banking/financial institution industry (Vice President).
• Experience in the analysis and documentation of traditional lending, trade finance, structured transactions and traded products, including derivatives and securities financing transactions.
• Experience in risk analysis and formulating recommendations on credit proposals across a broad range of client types, including corporates and Real Estate Funds, across a number of jurisdictions in Asia or Oceania.
• Experience in assessing M&A and leveraged finance will be viewed favourably, as well as experience in dealing with deteriorating and/or impaired loans.
• Good understanding of different sector risk dynamics, drivers and fundamentals, with an ability to apply this in the analysis of counterparty success factors and business and financial risks.
• Strong track record of working closely with Business partners, building trust and adding value by providing clear and early advice on risk appetite, due diligence requirements and structuring, and finding solutions to risk issues.
• Track record of providing a contribution beyond business as usual credit risk management, including around credit portfolio reporting, deep dive analysis, contribution to policy, ideas for improvement, special projects, etc.
• Evidencing a strong graduate or post graduate academic record.
• Excellent written and verbal communication considering the audience and any cultural sensitivity.
• Communicates verbally in a confident and effective manner to stakeholders at any level.
• Deep analytical skills and the ability to think laterally to find solutions and mitigation to risk issues.
• Ability to make clear recommendations balancing all risk and commercial considerations.
• Strong problem solving and decision making skills and sound judgement.
• Excellent attention to detail and accuracy, including strong numerical skills.
• Understands the external market and keeps up with market trends.
• Decisive individual but listens and weighs up all views before formulating an opinion.
• Shares and escalates risk issues proposing remediation plans.
• Proactively drills down into potential risk issues with a forward looking view.
• Results driven, with a strong sense of successful delivery and accountability.
• Strong team player focused on team results and business success.
• Excellent interpersonal skills and builds trusted relationships.
• Approach which is energetic, committed and proactive.
• Individual focused on strong quantifiable performance and productivity.
• Resilient individual able to operate under pressure with urgency.
• Ability to prioritize peak workloads and deliver to tight deadlines.
• A structured and logical approach to work.
• Sets high expectations recognizing own strengths and development needs.
• High integrity and leads by example creating a constructive culture.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10062023

Assistant Vice President - Risk Control Specialist, Energy (APAC Region)

Responsibilities include:

• Partnering with the Energy Team Leader in Singapore for Underwriting, Claims, and Management/Executive teams to support and strengthen corporate business goals, including retention, new business growth, reducing loss exposure, and overall regional profitability;
• Partening with the broader Sompo Risk Control team, sharing capacities, resources, and expertise;
• Ensuring Risk Control surveys and service activities are completed on time, are appropriate for the identified hazards/exposures, and are accurate;
• Undertaking risk control surveys for Energy Clients;
• Monitoring recommendations made by consultants and ensuring critical recommendations are addressed by Clients;
• Providing service quality reviews and risk desk reviews for Underwriters;
• Identifying areas of development for the team and providing coaching and/or training for the strengthening of technical, business, and professional acumen;
• Supporting and promoting corporate, departmental, and team goals, programs, and directives;
• Coordinating work on corporate projects, white papers, or marketing materials;
• Coordinating participation in marketing events and industry-specific events;Partnering with corporate business partners' Claims, Underwriting, Marketing, etc., to enhance the Sompo International brand within the marketplace;Ensuring account renewal activities between field staff and underwriting occur as required to achieve department objectives;
• Assisting senior leadership with budget development and strategic planning;
• Promoting Sompo International's expertise and brand within the marketplace by attending and participating in conferences and recognized industry organizations
• Maintaining a high level of industry awareness and expertise in applicable risk control subject matters.
• Creating client-facing reports and/or loss control surveys;
• Conducting loss control surveys at client locations to determine potential hazards and risk factors to be considered in underwriting/risk selection;
• Analyzing loss trends recognizes opportunities to provide risk control products and/or services that can help reduce losses.
• Attending client/broker meetings, lunches, dinners, and other social outings as applicable.
• Expanding existing relationships and new prospective Energy clients;

Desired Skills & Experience:

• A University degree or equivalent industry accreditation.
• 15+ years' experience in insurance (or industry) with supervisory experience in Risk Control.
• Solid understanding of sound Risk Control processes and techniques.
• Ability to effectively problem solve and find alternative equivalent solutions to complex technical, business, and interpersonal problems.
• Excellent oral and written communication skills.
• Ability to manage conflict achieving successful outcomes and resolution.
• A proven track record of superior analytical, project management and planning skills.
• Demonstrated leadership skills that include the ability to; foster effective client/underwriting relationships, embrace and drive change, and influence others without having a direct reporting relationship.
• A self-starter who can initiate and complete a project with minimal supervision.
• Professional designations from the insurance or risk management industries and knowledge in renewables energy are a plus.

Join the Amazon Web Services (AWS) Finance team! We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the IT industry. If you want to join a fast-paced, innovative team that is making history, this is the place for you.

AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering developers who are building the next generation of global industry leaders.

Amazon Web Services (AWS) seeks a Finance Analyst to be key member supporting the APJ Commercial Sales business as part of the APJ central finance team. This is an exciting opportunity to join one of the fastest growing divisions within Amazon. As a Finance Analyst, you will work closely with the Sales, Strategy, Finance and business leaders to develop financial models and analytical insights to assist in evaluating new business concepts, turning insights into operational measurements, and identifying paths to improve the overall planning and forecasting process. Primary responsibilities include:

• Support the APJ Sales and Finance Leadership team on short- and long-term financial planning and FP&A responsibilities.
• Build financial models for new business concepts and go-to-market plans.
• Present financial summary and business insights to senior management.
• Tighten internal controls for program spending and revenue accrual.
• Execute ad hoc analysis based on business priorities.

The successful candidate will have shown experiences in past roles influencing business owners and supporting decision-making in rapidly evolving environments. This role requires a self-starter with strong modeling skills, a keen attention to detail, and ability to manage multiple projects effectively. This role also has regular interaction with executives and various business units across Amazon and therefore requires strong interpersonal and communication skills.

Basic qualifications

• 5+ years of building financial and operational reports/data sets that inform business decision-making experience
• Bachelor's degree in accounting, information systems, finance, or equivalent

Preferred qualifications

• MBA
• Experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes
• Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
• Experience in financial modeling, P&L management or analysis
• Demonstrated ability to manage multiple, competing priorities in an energetic, fast-paced environment; ability to work with autonomy
• Comfort with ambiguity and creative problem-solving

About the team

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

The Banking Specialist provides operational support to Sales & Trading teams on the processing, settlement and confirmation of OTC Derivatives transactions within agreed ASAPs and Client policies and procedures. The Asset classes include Equities, Interest Rates, Credit, Commodities and FX.

Your key tasks

• Timely and accurate validation and processing of OTC Equity and FX derivative products (Accumulators, Decumulators, Swaps, Dual Currency Investment, Structured Investment, FX related products).
• Matching trade details on dealing blotter, counterparty term-sheet / advice and verification of trades in trade capture system. 
• Following-up with relevant parties to resolve any trade exceptions / discrepancies.
• Prompt settlement of premium, and trade events e.g. knockout, expiry, exercise, periodic fixing, including posting of accounting entries and releasing of appropriate Swift messages (e.g. MT 202, 541 and 543).
• Ensuring that client trade confirmations are prepared and sent on a timely basis.
• Ensuring that counter trade confirmations are executed. Any outstanding confirmations are to be escalated per the escalation matrix and followed up for resolution.
• Investigating and resolving all outstanding break items in Securities and Nostro as well as Internal accounts.
• Handling all trade enquiries from both external and internal stakeholders.
• Updating EOD checklist to ensure completeness.
• Maintaining close working relationship with team members and cross function teams.
• Ensuring operational delivery covering OTC activities are within agreed SLAs, KRIs and / or KPIs.
• Escalation of any operational risks relating to OTC matters to Manager for mitigation / control solutions.
• Ensuring that the bank's procedures and controls are complied with to prevent losses or risks due to errors, omission or non-compliance.
• Ensuring that all trades alleged by counterparty in DTCC and Markitwire are affirmed on in a timely manner.
• Performing User Acceptance Testing as and when required.

Accounts & Admin Executive

5 days, 9am- 5.30pm

Salary: $3800 -$4000

Address: Fort Canning

Overview

Our company is currently on the lookout for an experienced Admin & Finance Executive to provide financial administrative support to our companies. You will be working closely with and reporting directly to the Regional Financial Controller.

Main Responsibilities

Finance

• Full sets of accounting (AP/ AR/ GL)
• Responsible for daily bookkeeping, accounts receivables & payables functions and other related duties assigned.
• Performing administrative and clerical tasks, such as data entry, preparing payment vouchers, generating reports and statements, filing paperwork, and liaising with clients on payment matters.
• Maintain general journal entries
• Liaise with external accountants, auditors, tax agents, corporate secretary, bankers etc.
• Perform any other accounting/finance duties and responsibilities as and when necessary.

Administration (Ad-hoc)

• Ensure and maintain proper documentation of all finance, accounting and administration activities.
• Acting as the first point of contact when dealing with staff, suppliers and clients in terms of correspondence.
• Written communication including but not limited to drafting of documents or letters as and when necessary.
• Maintaining re-order level of office supplies, pantry, stationery, purchase of products and equipment, office maintenance etc.
• To provide administrative support to Management and ensure smooth operations of the Company.

Requirements

• At least 5 years of related working experience in an international accounting office.
• Knowledge of local requirements.
• Familiarity in EXACT & Cargowise One, Microsoft Outlook, TEAMS, Excel or related ERP.
• Polytechnic diploma or bachelor’s degree in accounting, finance, Business Administration, Accounting or related field.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Responsibilites:

• Responsible for managing cross-border team in multiple countries, looking after mid-stream, physical trading, derivatives trading at global level
• Preparation of monthly BRM decks and presenting the financial performance of the respective bU to Group CEO and Group CFO during periodic business review meeting
• Drive and present Annual Operating Plan / forecast / multi-years strategic plan for the BU to senior management
• Driving monthly and mid-year financial forecast
• Involve in preparation and review of Investment Thesis for new Capex and Investment proposals and recommend for approval to CIRC. Work as a catalyst for BU’s growth
• Conduct various analysis as and when required to support business decisions
• Formulating SOP, policies and driving consistency and standardization across all countries
• At times, serve as a bridge between country/ regional and corporate functions and work as a solution provider
• Leading various cross-functional task forces at global level
• Providing oversight to country product finance team
• Supporting bottom line by exploring various opportunities
• Business partnering and stakeholder management skills essential

Requirements:

• Post graduate qualification in Finance e.g. CA, CMA. CPA, MBA
• Minimum 8 years of relevant value chain experience (trading, plantation, manufacturing, sales & distribution)
• Good understanding of business and strategy
• Stakeholder management including managing the matrix
• Ability to conceptualize and build solutions for business in areas of Finance, IT and Risk Management

Working Days: 5 days, Mon to Thurs 8:30am-6pm & Fri 8:30am-5:30pm

Working Location: Commonwealth

Salary: $6,500 - $7,200 (Depending on experience)

Requirements

• Degree in Finance, Accountancy or equivalent.
• CPA certification or ACCA qualification preferred.
• At least 5 years of relevant work experience is preferred.
• Knowledge of Microsoft BC will be an advantage.
• Strong accounting knowledge and application of accounting standards.
• Experience in consolidation and audit.
• Regional accounting experience preferred
• Willing to travel for occasional business trips.
• Ability to start work within short notice is an added advantage.

Responsibilities

• Supervising Accounts staff locally and overseas in administering the overall financial functions and information systems encompassing monthly and yearly financial reports.
• Participate in planning and advise the Managing Director in financial related matters.
• Handle all corporate tax and GST matters.
• Oversee the full spectrum of Accounts Payable and Accounts Receivable functions and handle full set of accounts.
• Provide consolidated financial statements, management reports and budgets, including financial analysis and review in a timely manner.
• Manage the daily financial accounting matters and ensure compliance with corporate financial policies and processes.
• Oversee the management of Fixed Assets.
• Develop and implement internal control process and procedure documentation.
• Management of treasury operations including cash flow for all countries, credit control, foreign exchange management, banker’s guarantees and trade financing (Import & Export LC).
• Review and prepare monthly and yearly financial statements and management reports of overseas operations in Malaysia, Thailand, Philippines, Taiwan and Vietnam.
• Liaise with bankers, auditors, tax agents, corporate secretaries, statutory boards and any relevant authorities.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our exciting Business Development Manager opportunity is a hunter focused role responsible for selling Singapore Commercial Credit Bureau’s credit services solutions to our broad client base.

What you will be doing?

• You will focus on growing an exciting portfolio of new and existing clients.
• Intelligently prospect for new opportunities within your client base
• Attend sales training to enhance current sales skills and be updated with new business products and value proposition.
• Become a Trusted Advisor and go-to expert for your clients.
• Manage own performance and take responsibility for self-development in line with personal and Company objectives

More about you......

• Someone with less than 10 years of corporate exposure and practical sales experience
• A self-starter and confident engaging with executive level stakeholders both internally and externally
• A keen interest in data, credit services and its applications would be highly preferred
• This role would be suitable for someone with a buoyant and amiable personality.
• It would be great if you'd managed a similar sales patch before
• You will need to be agile in every conversation and curious in your questioning to understand challenges, requirements, and opportunities.
• Well-spoken in both English and Mandarin

We are seeking an experienced Senior QA Automation Engineer specialized in the Banking & Financial and Payments domains, with a solid background in automation testing.

Proficiency in Selenium WebDriver, Serenity, and Protractor, combined with extensive experience in Agile methodologies, makes this individual an invaluable asset in ensuring the success of banking and payment projects.

Min Experience : 8 + years in Automation Testing in a Banking & Financial and Payments domains

Responsibilities:

• Develop, execute, and debug Test Automation Scripts tailored specifically for banking and payment applications, utilizing Selenium WebDriver, Serenity, and Protractor.
• Collaborate closely with development teams to ensure the quality and reliability of financial software solutions, including online banking platforms, payment gateways, and transaction processing systems.
• Design and implement comprehensive test strategies, test plans, and test coverage for banking and payment applications to ensure compliance with industry regulations and standards.
• Conduct rigorous functionality, integration, system, retesting, regression, and ADA testing to maintain the highest standards of quality and reliability in financial software solutions.
• Utilize industry-leading tools such as JIRA, Confluence, and Rally for efficient test planning, execution, and defect tracking, ensuring timely resolution of issues and adherence to project timelines.
• Provide expertise in problem-solving, peer reviews, and bug tracking to maintain the highest levels of quality and reliability in banking and payment software solutions.

Must Technical Skills:

• Languages: Java, JavaScript, Python
• Database: MariaDB, MongoDB
• Automation Testing Tools: Selenium WebDriver, Serenity, Protractor, Appium, JMeter
• TestNG, Maven, Cucumber, Gradle
• Build Tool: Jenkins

Senior Software Consultant - Banking /Financial services

Contract Role.

Location: Singapore

Overview: We are seeking a highly skilled and experienced Senior Software Consultant to join our dynamic team. The ideal candidate will have a strong background in software development and consulting, with expertise in implementing middleware solutions, online payment processing, and back-office systems.

This role will involve working closely with clients to understand their requirements, designing and implementing solutions, and providing ongoing support and optimization.

Key Responsibilities:

1. Solution Design and Implementation:

• Collaborate with clients to gather requirements and design innovative solutions.

• Implement middleware solutions to facilitate deal booking and payment processing, leveraging technologies such asMiddleware Services and Swift.

• Develop online payment processing and back-office systems, ensuring reliability, security, and scalability.

2. System Integration:

• Develop plugins and microservices to streamline managerial applications, using technologies such as Spring Boot, AngularJS, and Apache Ignite.

3. Optimization and Performance Improvement:

• Identify opportunities for performance improvement and optimization in existing systems.

4. Automation and Robotic Process Automation (RPA):

• Introduce and implement automation solutions using RPA methodologies such as UiPath Studio.

• Design and develop reporting tools to automate reporting processes, improving efficiency and accuracy.

5. Client Collaboration and Support:

• Work closely with clients to understand their business needs and provide customized solutions.

• Provide ongoing support and maintenance for implemented systems, ensuring smooth operation and addressing any issues or concerns.

Qualifications and Skills:

• Minimum of 10 years of experience in software development and consulting roles.

• Proficiency in Java, Microservices architecture, RESTful APIs, FullStack development, AngularJS, and Spring framework.

• Experience with middleware solutions such as Middleware Services, Swift, and payment processing systems (must have )

• Strong knowledge of system integration techniques and tools, including ERP systems and microservices.

• Experience with optimization techniques such as cache layers and performance tuning.

• Familiarity with RPA methodologies and tools such as UiPath Studio.

• Excellent communication and collaboration skills, with the ability to work effectively with clients and cross-functional teams.

Finance & HR Assistant
Basic Salary - $2000-$2500
Working Hours – Mon to Fri 9am to 6pm
Working Location - Ubi

Job Responsibilities:

• Assist in accounts payable and receivable.
• Check the Daily Sales Report for all outlets.
• Perform research and market intelligence through close monitoring of competitor performance, strategies, and pricing structures.
• Data entries into the Accounting system.
• Assist and support in the monthly and yearly closing process.
• Handling office administrative matters such as stationery, mail, pantry supplies, and related assigned.
• Any ad hoc tasks as assigned.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

TD Bank Group

Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:

• Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance
• Wholesale Banking including TD Securities and TD Cowen

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Department Overview:

Residing within Enterprise Protect organization, the Global Anti-Money Laundering (GAML) Technology team is responsible for the delivery and support of technology solutions for the respective GAML business unit. Given the ongoing pace of regulatory change and ongoing importance of risk management, this is a fast-growing area within the bank translating into considerable demand and growth within its technology teams.

Building a World-Class, Diverse and Inclusive Technology Team

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

TD Applications & Systems Development covers technical planning, integration, systems analysis, design, development, unit and component systems testing, support-maintenance, and more. Meaningful, effective relationship-building is part of what these highly skilled experts do best as they work together with technology project managers, delivery partners, business and systems analysts, testing and quality assurance teams, sponsors and so many other stakeholders to clarify requirements.

Job Description:

About This Role

We are looking for a Business Analyst Specialist for our Oracle Transaction Monitoring and customer risk rating solution. You will also have the opportunity to provide technical guidance and leadership beyond your immediate project on significant strategic initiatives to modernize the technology and capabilities to align with the portfolio and enterprise technology roadmaps.

The primary responsibility of our team is to design, develop and maintain the technology platform that processes the banks payments through behaviour detection algorithms to detect suspicious and fraudulent activity.

The open role is for a person who is very familiar with the data sourcing and mapping the data to various interfaces defined by Oracle FCCM for Customer Risk Rating and transaction monitoring.

For any new products that needs to be monitored the hire will need to work with the various front office and back-office systems to create interface specifications that will allow them to transform the data to the Oracle FCCM Schema. The hire will drive the data sourcing requirements process working closely with both the Line of business, Compliance business and Oracle teams. The person will define data quality validations and the various business logic transformations that will be required when sourcing the data. The hire will also lead the data quality testing after the data has been sourced in order to identify gaps that need to be remediated prior to being used in the downstream systems. The hire will also be part of the team that designs and maintains the data governance process to ensure that data quality and integrity is met when payments and reference data is sent to the transaction Monitoring system. This will also involve documenting and managing the development of relevant data quality and business logic validations and checks for the feeds that are sent to Mantas.

Meaningful work is fueled by meaningful performance and career development conversations with your manager.

Here's some of what you may be asked to perform:

• Manage and work with various stakeholders to define the data requirements for various products that need to be sourced for the CRR and Transaction monitoring systems.
• Design and develop processes that will ensure that the data being sourced meets the data quality standards that have been designed.
• Work with development teams to ensure that all data transformation logic has been adequately developed and tested.
• Design and adhere to processes to ensure exceptions are captured and there is governance around how they are managed.
• Develop metrics around data quality to track the quality of data being sourced.
• Define and implement a robust data governance model around the data that is being sourced to ensure that any risks are identified and mitigated.
• Foster an environment and culture that encourages productivity, innovation, process improvement, teamwork, and a high level of professionalism.

Job Requirements:

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• University degree, preferably in technology/ engineering
• Minimum of 5 years of sourcing data for AML systems such as Transaction Monitoring Systems and Customer Risk rating.
• Excellent understanding of payments and data coming from settlement systems including the flow of funds, payment messaging formats such as Swift and systems such as ACH, Fedwire etc.
• Excellent understanding of KYC party related reference data and the associated attributes and their usage for risk calculations in Oracle Risk scoring and behavior detection scenarios.
• Very good experience with designing and developing the interfaces for the data sourced from KYC and Payment systems.
• Good experience with defining and ongoing management of requirements for the ETL processes that transform the data from source.
• Good experience with SQL programming preferably on Oracle.
• Experience with informatica ETL tool is a big plus.
• Large scale experience implementing data governance processes and methodologies in Financial Services organizations
• At least 12 plus years of experience with data sourcing and mapping, data quality management, data governance, exception management preferably in Financial Services
• Strong interpersonal skills with demonstrated ability to forge strong relationships with key business partners, understand financial markets and regulation and apply analytics to drive commercial value

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve and creating an environment where every employee has the opportunity to reach their potential.

Details of the Division and Team:

GEM is a market leader for Emerging Markets offering client FIC products globally. It operates across more than 20 locations with hubs based in Singapore, London and New York and provides a comprehensive range of products and services in these markets.

GEM Connect is a client workflow automation ecosystem designed to address challenges across collections, payments, funding and FX in markets with capital restrictions, and will be servicing Corporate Bank and Fixed Income & Currencies business units in APAC and wider Emerging Markets. Using any combination GEM Connect components like account-less currency capability, cash balance APIs, digital documentation, rules-based FX execution tools or payment and hedge matching solution, Deutsche Bank will be able to provide a one-stop liquidity and FX management solution for its clients in EM markets such as India, Indonesia, Korea, Malaysia, Mainland China, Philippines, Taiwan and Thailand.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Collaborate and communicate openly; pairing with colleagues to write software and solve problems.
• Engage directly with business stakeholders to elicit requirements and ensure that the software delivered is fit for purpose.
• Technical analysis, solution design, developing, unit testing, code review, architecture and API documentation.
• Engage with QA to prepare infrastructure for integration and load testing activities.
• Deployment of the solution for SIT, UAT testing activities and for demonstration session to business stakeholders.
• Production SL3 support
• Mentor and coach junior engineers.

Your skills and experience:

• Minimum 8 years of relevant full stack engineer experience using Java in the FX domain.
• Proven experience in Collection Framework and Multithreading
• Experience in Web technologies (React, Angular 2+, TypeScript)
• Basic knowledge of SQL, Unix/Linux
• Understanding and experience with network technologies (web sockets, netty, gRPC, multicast, nginx)
• Analytical thinker, team player and possess strong communication skills.
• Enable experimentation and fast learning approaches to creating business solutions.
• Good stakeholder management skills.
• Experience in mentoring and coaching junior engineers.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Responsibilities:

• Responsible for infrastructure network design, implementation, testing, security, managing and maintenance of proposed system
• Configure and administering routing, switching network devices and firewall products (e.g., routers, switches, enterprise firewalls)
• Good understanding of network system, network architecture, routing, switching, firewall and security eg MPLS, basic BGP, EIGRP, HSRP, VRRP
• Perform network maintenance and upgrades including patches, hot fixes and security configurations
• Firewall rules maintenance
• Monitor performance and ensure system availability and reliability
• Monitor system resource utilization, trending, and capacity planning
• Provide Level-2/3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team
• Liaise with vendors and other IT personnel for problem resolution
• Troubleshooting network connections (e.g., Lease Line, Metro-E, MPLS, internet) problem between offices' (local and overseas) and between members at Data Centre(s)
• Proficient in performing network analysis and troubleshooting using network and protocol analyzers
• Work with Security Team on the security requirements

Requirements:

• Diploma/ Bachelor's Degree in IT
• Minimum 2-3 years network support experience.
• An analytical mind and ability to work independently.
• Hands on support/troubleshooting in at least Level 2 Enterprise Data Centre Core networks and Offices networks.
• Designing and implementing new network solutions and/or improving efficiency of current networks.
• Proven hands-on experience with administrating Firewall Rules, NAT configuration and Routing.
• Experience with firmware upgrade for firewalls.
• Experience with Cisco IOS upgrade for network switches and routers.
• Good understanding and configuration of VLANs.
• Experience with MPLS management able to understand static and dynamic routing protocols.
• Experience with network monitoring tools like SolarWinds using SNMP and NetFlow / sflow.
• Good documentation skills e.g. update network diagram, rack diagram and inventory list.
• Some Vendor and network project management skills.
• Proven hands-on experience with monitoring and network diagnostics
• Cisco CCNA/CCNP certifications will be an added advantage.
• Experience with small wireless network implementation is desired.

about the company
Established financing and investment fintech company.

about the job
You will have the crucial role of managing and overseeing core credit and operational risk functions for the entire Group. This entails creating and enforcing policies and procedures essential for the risk management framework. Moreover, you will play a key role in the risk and control committees for Singapore and all operating markets. You will also oversee the development of new processes and procedures for risk management, acting as the main contact for all matters related to risk.

skills and experience required

The ideal candidate should have more than 15 years of experience in risk management, demonstrating comprehensive expertise in credit, market, operational, and regulatory risks.

The candidate should exhibit strong problem-solving abilities, characterized by a structured and analytical approach. They should also be self-motivated, resilient, and capable of performing effectively under pressure. Being a fast learner with a team-oriented mindset and the ability to adapt to a multicultural environment is essential.

(EA: 94C3609/ R21103354 )

Job Responsibilities

- Assist the relationship managers of the MNC section as credit analyst in promoting business to subsidiaries of Asian multinational corporations, manage client accounts, and contribute to the profit goals and other business.

- Provide support to relationship managers in maximizing profits from Asian multinational clients for Mizuho Singapore and regional branches in Asia & Oceania and achieving profit goals.

- Support relationship managers in marketing to Asian multinational clients and originating domestic and regional business.

- Fulfill the necessary requirements for internal and external reporting, due diligence and other matters related to client accounts.

- Cooperate with relationship managers to execute credit transactions, and maintain credit portfolio with necessary research on clients, relevant industries and markets.

- Communicate with middle/back offices and other business partners to resolve issues and work to find solutions in consultation with relationship managers and section head.

Job Requirements

- A Bachelor degree with 3 - 5 years of relevant experience in a corporate banking environment in relationship management support role

- Good interpersonal skills and self-motivated

- Display a good understanding of Asia markets, culture and business practices.

- Demonstrate good track record of excellent customer relationship management across corporate, multinational organizations.　
- Fresh Grads with a keen interest in becoming an RM are welcome to apply

We have opening for Manager, Finance in Methodist Girls’ School (Secondary) and we invite candidates with positive attitude and willingness to serve to apply.

RESPONSIBILITIES AND ACCOUNTABILITIES

• Support the School Leaders and Finance Director in implementing workplans aligned with school strategic objectives.
• Assist the School Leaders and Finance Director in developing and maintaining positive relationships with the stakeholders, including parents, vendors, lessees, and the public, while fostering a positive work environment within the school.

1. ACCOUNTING (SECONDARY)

a) Assist the Finance Director to manage monthly financial accounting aspects and reporting functions for Secondary School.

b) Manage annual budget, budget amendment exercises and budget requirements and work with the Finance Director (FD) to ensure budget sustainability and alignment to school’s objectives.

c) Work with Finance Director to plan and approve the budget and forecasts

d) Assist the Finance Director to prepare presentation of budget, forecasts and strategic plans to the Board of Management, Finance and Investment Sub-Committee.

e) Manage the collection of enrichment programme, CCA, ROCs, semestral fees etc fees from students (out of pocket expenses).

f) Manage the accounting of the Endowment Fund Accounts and Building Fund Accounts.

g) Work with the FD to ensure regular filing and submission of information to MOE and respective government agency.

h) Manage quarterly GST submission to IRAS.

i) Reviewer for the Financial Assistance Scheme for Students.

j) Manage the accounting aspects of the Fundraising events of the school. Manage the issuance of tax-exemption receipts.

k) Manage monthly account reconciliations/analysis

l) Assist the Finance Director in the quarterly account closing and reporting

m) Assist the Finance Director in drafting or updating the accounting processes (SOP) and accounting policies.

n) Any ad hoc duties as and participate in school level activities when is required

2. AUDIT AND INTERNAL CONTROLS

a) Manage the MOE appointed audit or Auditor General Office (AGO) for internal audit. Work with FD to ensure no lapses in the controls and processes.

b) Manage the statutory financial audit and work with the FD to enable the submission of audited financial statements to the relevant authorities for the full school.

c) Ensure strong operational internal controls are in place in the school’s financial systems

3. PROCUREMENT (FULL SCHOOL)

Requestor for the procurement of the following contracts:

a) Statutory external auditors

b) Stationery and refreshment for finance use

4. BOARD SECRETARIAT DUTIES (FULL SCHOOL)

a) Serve as the Minute taker for both MGS Finance and Investment Sub- Committee meetings, including plan and arrange meeting dates, preparing meeting agenda, taking minutes, and supporting FD and school leaders in conducting meetings.

b) Work with the FD to provide assistance for logistic support for Finance and Investment Sub-Committee meetings. Such as courier of documents and administration and logistics preparation for meeting.

5. STAFF MANAGEMENT AND DEVELOPMENT

a) Work with Finance Director to provide guidance and support to staff under your charge using the MGS Staff Appraisal Framework

b) Supervise, develop, review and evaluate the annual performance and staff development of your staff

6. Requirements

• CPA qualification or equivalent
• At least 5-8 years in commercial firms or auditing
• Experience in school environment will be an added advantage
• Strong working knowledge of Singapore Financial Reporting Standards as well as internal controls
• Experience with ERP tools and SAP
• Strong analytical and IT skills ie. Excel, Powerpoint, Words

7. Personal attributes and Others

• Trustworthy and responsible
• Good interpersonal, organisation, collaboration and communication (oral and written) skills
• Confident and proactive with demonstrated dynamism, resourcefulness in problem solving with a growth mindset.
• A team player with strong interpersonal, organizational, and communication skills, as well as the ability to work with other teams and lead people of various levels.

6 months Contract - Client Onboarding Officer private bank

· Support the Senior Management of Branch in ensuring with external and internal Regulations and thus actively manage operational, regulatory and reputational risks.

· Build strong relationships with key stakeholders such as the Front Office, Legal, Compliance and Risk Management teams.

· Assess AML/KYC risk and approval for new Standard and Medium Risk (Risk Countries) client relationships booked.

· Work closely with Head Office and overseas offices (particularly, Hong Kong, Dubai and Thailand) to provide input on account opening.

· Review and approve the on-boarding of new client relationships and accounts for Individuals, Domiciliary Companies, Legal Entities, Financial Institutions, Trusts, Fund, External Asset Managers, and ensure compliance with the Bank’s policies and procedures, and with MAS 626 Notices and Guidelines, and to mitigate risks (legal, regulatory and/or reputational) for the Bank

· Review and assess the adequacy of the Source of Wealth narrative and corroboration submitted by the Front for new to bank prospects and / or existing clients

· Review and assess the risk of opaque legal structures

· Address Sanction true matches, as well as true matches for other AML/CFT risks identified during the Bank’s Name Screening processes.

· Provide advice to Front employees on KYC/CDD- related matters

· Provide advice to the management and local risk committees on the AML/CFT risk of a client relationship.

· Strong commitment to quality service and a desire to drive continuous process improvement initiatives

· Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

· Ensure that KYC/CDD issues are properly identified, assessed and documented.

· Ensure that where KYC/CDD measures cannot be completed, the client relationship is not established or exited, and there is timely escalation to AML Controls, where suspicious activities /conduct is also noted.

· Ensure timely assistance and cooperation is rendered to MAS’ and law enforcements’ requests for information.

Requirements

· Ability to effectively manage internal and external stakeholders

· Strong analytical skills

· At least 1-3 years’ experience in either KYC On-Boarding and AML role, preferably in Private Banking

· A good degree and understanding of the Private Banking and Wealth Management industry

· Strong knowledge of the MAS 626 Notice & Guidelines

· A good degree and understanding of the private banking industry and or trust company.

· Experience in preparing reports and excellent excel skills

Salary: $4000 - $5000

Location: Changi Business Park

Working hours: office hours mon-fri

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24334

Tel: 6233 0450

HP: 8755-5290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680

Responsibilities:

• Issuance of policy contracts and endorsements;
• Issuance of policy adjustment, member movement;
• Responsible for premiums computation and experience refund;
• Ensure tax invoices/endorsement schedules/medical cards are issued timely;
• Liaise with direct clients/agents on employee benefits related queries via all channels;
• Fronting of digital solutions to clients/agents to champion for digitisation;
• Attend to escalations independently and recommend sound resolutions;
• Ensure the accuracy of records entries & proper documentation;
• Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;
• Participate in User Acceptance Testing prior to deployment of changes in system;
• Maintenance of Department records and endorsements;
• Administration of data to provide reports required to track Department’s progress;
• Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and
• appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Requirements:

• Degree from recognized institution;
• Preferred at least 1 year relevant experience specializing in insurance/administration/business processing;
• Applicant along with experience in processing group insurance policies will be an advantage;
• Good time management, good analytical skills, detailed-oriented and pro-activeness;
• Task and results oriented, and a good team player;

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities

• Control, manage and oversee claims and customer services delivery for products distributed and serviced in the SAP region ensuring all contracted service levels and KPI’s are met
• Manage all Governance Meetings with the Service Partner
• Ensure that there are no data breaches and that all agreed processes are met by the Service Partner
• Manage all complaints received from any stakeholder, ensure that they are resolved and reported with full service recovery in place
• Update Brokers and Agents on any enquiries received regarding claims
• Carry out regular reviews of all pending claims cases and ensure process improvements are put in place
• Ensure that the Service Partner is fully aware, and have embedded, any changes in guidelines, product changes and process updates
• Support and where necessary, manage Agent and Broker meetings
• Act as the key point in the SAP region for all new product launches, projects and on-boarding of new customer groups
• Provide training to the Service Partner for customer service skills, claims adjudication protocols and product knowledge including validation testing and service skills
• Adjudicate claims and provide guidance on claims assessment to the Service Partner
• Deliver performance reports as required by the business
• Carry out claims analysis in order to present key statistics and information to the key stakeholders
• Ensure claims referred to Global Claims Control (GCC) are managed within 24 hours of receipt; provide approval and decline decisions in accordance with policy wording; provide additional guidance where more information is required
• Work closely with the Service Partner to assist in delivering customer service standards in line with their contractual obligations
• Oversight and management of the adherence to customer service protocols whether by voice or in writing to the customer and/or agent in line with agreed processes
• Relationship management – building a strong relationship with the key staff within the Service Partner
• KPI Reporting for the month delivered by the 10th day of the month following
• Excellent service delivery from the Service Partner – meeting all the agreed SLA’s
• Demonstrating the ability to handle commercial decisions as needed to respond to customer issues

Requirements

• Account servicing in insurance sector is a must
• Strong customer service skills
• Confidence in decision making
• Ability to work on own initiative
• Positive work ethic

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)