Total 5,763 assistant manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Central Kitchen F&B manager

- Ensure daily order are fulfilled and prepare delivery schedule

- Inventory control and supply ordering

- Familiar with office skill e.g.excel, words.

- Familiar with MYOB accounting software application.

- Preferably with at least 1-2 years experience in food and beverage operation management or similiar capacity

- Familiar with supplier Liason, price analysis reports.

- Preferably with class 3 licence

- Other tasks as assigned by director

Brief description of the Restauran

Ikkagoyo is a new opening Japanese traditional style of fine-dining.

The restaurant will officially open around Feb-March 2023.

The concept of this restaurant is to deliver ""KANDO (impression)"" to everyone with ingredients delivered from carefully selected producers all over Japan, Japanese traditional cooking techniques, and the spirit of OMOTENASHI (hospitality).

Job Descriptions

• Assist Chef
• All the preparations for meals
• Clean up Kitchen Sections
• Collaborate with service staffs

Job Requirements

• 3 years of similar experiences

Working hours

• 5.5days a week : Shift system 10:00am～22:00pm 3 hours break (14:30～17:30)

About Us:Travis Masiero Restaurant Group is a culinary powerhouse, boasting four distinctive concepts across six establishments in Singapore and Japan. Rooted in excellence, our commitment to crafting exceptional dining experiences has established us as a sought-after destination in the heart of the Central Business District.

Our restaurants, including Luke's Oyster Bar and Chop House, Blue Label Pizza and Wine, Nixta Mexican Grill & Bar, and The Clubroom, are led by some of the most skilled cooks, servers, sommeliers, and managers in Singapore. Their dedication to their craft sets them apart, and we're seeking individuals who share the same passion for professional growth in a fun and dynamic environment.

Job Responsibilities:As an Assistant Restaurant Manager, you will be instrumental in ensuring the seamless operation of our establishments. Your responsibilities will include:

• Leading day-to-day restaurant service operations.
• Motivating and supervising service staff to deliver outstanding customer experiences.
• Collaborating with the management team to uphold high service standards.
• Addressing guest inquiries, managing feedback, and ensuring customer satisfaction.
• Optimizing table turnover and reservation systems for efficient service.
• Monitoring inventory and coordinating with the kitchen for timely food service.
• Training and developing service staff to enhance their skills and performance.

Qualifications and Skills:To excel in this role, you should possess:

• Minimum of 1 year of experience in the service industry.
• A team player with a positive attitude.
• Warm and hospitable personality with excellent interpersonal skills.
• Ability to thrive in a fast-paced and dynamic environment.
• Strong communication and leadership skills.

Work Schedule:

• 5-day work week.
• 55 hours per week.

Benefits and Perks:

• Staff tips
• Spa visits
• Uniform allowance
• Medical allowance
• Staff dining discount
• Tenured bonues.
• Referral bonues.
• AWS

Embark on a rewarding journey with Travis Masiero Restaurant Group, where your dedication will contribute to the ongoing success of our diverse culinary concepts. Join us in creating exceptional dining experiences that leave a lasting impression.

Job Description

• Assist in food preparation
• Ensure the freshness and quality of food items
• Maintain cleanliness and the hygiene of the kitchen
• Understand and complies with the mandatory hygiene standards and requirements
• Perform any other duties as assigned by the Chef
• Required knowledge in Chinese cuisine.
• Able to work night shift if needed

Requirements

• Minimum 2 years of relevant working experience as a cook in fast paced F&B industry (quick service restaurant, fast food chains, Hotel etc)
• Diploma/Professional Certificate in Culinary Arts (preferred but not a must)
• Sound knowledge of food safety standards and procedures

We are a part of Moore Global Network, one of the world’s leading accounting networks, with more than 30,000 professionals across 112 countries. We provide our services to a diverse range of large corporations, listed companies, government agencies, private businesses, entrepreneurs and individuals across a broad array of industry sectors.

We have identified the areas of Sustainability and Governance as key elements in driving the firm towards its goals.

About the Role

You will help to develop and maintain strong client relationships by delivering excellent client services. You are also expected to help identify new business opportunities and be involved in practice development activities.

Your role encompasses, but is not limited to, leading a team of driven professionals and managing a portfolio of clients to deliver high quality services in areas such as ESG consulting, data governance/analytics, internal audits and pre-IPO internal controls review (non-IT and IT-related), Sarbanes-Oxley (SOX) reviews, business process improvements, risk management, grant certifications etc. within time budget. In addition to developing and/or reviewing work programmes and findings, you are to identify and recommend lasting improvements to processes, frameworks and governance and be able to benchmark financial and operational processes and controls as well as perform controls optimisation.

You will be expected to work closely with the partners/directors of the SG Group to shape, build and grow the SG team. As part of the SG management team, you will also coach, train and mentor your team.

Requirements:

• Minimum 5 years of experience for managers and 7 years for senior managers within a professional service firm, medium size and Big 4 accounting firms or MNC.
• Bachelor degree (Accountancy, Information Systems or equivalent) from a local/recognised overseas university or industry recognised qualifications such as ACCA, CPA, CIA, CISA etc
• Working knowledge of IIA standards and excellent knowledge of global internal controls, risk management and governance standards (e.g., COSO, SOX, ISO standards, Singapore’s Code of Corporate Governance etc.)
• Prior experience in ESG consulting or IT audits including the use of data analytics tools, will be an advantage.
• Strong situational awareness, methodical and meticulous
• Fluent in English and has high level of interpersonal and report writing skills
• Comfortable with leadership role and excellent in strategy implementation
• Thrive in a fast-paced work environment and are resilient when faced with tight deadlines and work pressures
• Comfortable in leading meetings and public speaking

• Co-ordinate and schedule pick-up with freight forwarders and 3rd party service providers for dispatch of shipments and update Customer Service department with delivery details and documentation
• To perform good receivng, put-away, cycle-count and stock surveillance
• Assist in handling of Dangerous Goods (DG) management
• Pick, and label materials and spares for Operations and customers ‘orders. For outbound shipments or dispatch, to ensure proper and adequate preparation and packaging are performed
• Ensure all shipment documentation are prepared correctly and filed in accordance to the requirements of Singapore Customs and IRAS
• Assist in department administrative work such as documents verification and filing/archiving
• Performing Trade Compliance activities
• Perform any other duties as assigned from time to time by the Company

Other requirements

• GCE ‘N’/ ‘O’ Level with at least 1 year relevant experience or Higher Nitec in Logistics or supply chain management is preferred
• Meticulous with good organizational and administrative skills
• Knowledge of Dangerous Goods handling and management is preferred
• IT savvy
• Good team player, willing to learn and self-motivated
• Able to handle stress during high work volume
• Possess SAP knowledge would be an advantage

About Us

Chinese Swimming Club is recognised as a premier city and country club offering a total range of excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.

What you will be doing

• Responsible for the daily management of the Club’s F&B outlets including its banquet sales and operations. Managing F&B outlets managers/executives;
• Assist the Head of the Department to ensure optimal and efficient manpower deployment to meet the daily needs of the Club’s day-to-day F&B operations;
• Assist the Head of Department with the annual department budget and manpower forecast;
• Work with outlets in charge to achieve the department’s key performance indicators as set by the Head of Department;
• Ensure optimal stocks for daily operations and manage operational wastages to curb or reduce operating costs;
• Ensure timely requisition of required materials and supplies and that goods delivered are in good order;
• Follow up and supervise the workflow of tasks necessary for recurring outlet promotions, banquet bookings and Club F&B events;
• Supervise, manage and oversee all aspects of banquet setup and ensure that the expectations of members are consistently met or exceeded;
• Coordinate with all relevant departments on the physical and logistical requirements for outlet promotions and F&B activities including those required for banquet bookings;
• Coordinate with the Executive Chef on the timing and delivery of food for all F&B activities;
• Liaise with internal and external parties on the availability of facilities, products and services to ensure the smooth running of F&B activities and operations;
• Attend to members’ feedback and collate feedback received for review and continuous improvement;
• Attend and participate in meetings required by the Head of Department and/or Management;
• Provide and schedule on-the-job staff training for new hires or existing staff when necessary;
• Evaluate the performance of direct reporting staff, provide employee coaching and counselling when necessary and take corrective measures as appropriate;
• Any other duties as and when assigned by the Head of Department or the Management.

What we are looking for

• Preferably specializing in Food/Beverage/Restaurant Service, operational support and client management or equivalent;
• Confident communication skills for reporting to stakeholders at different levels, ability to influence people across the organisation;
• Strong experience in involving team management, project management, ownership of budget and cost structure financial management, and operations workflow;
• Candidate must possess at least a Diploma, Bachelor's Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent;
• At least 3 years of working experience in the related field is required for this position;
• Excellent interpersonal and communications skills, able to liaise with all employees;
• Ability to clearly articulate messages to a variety of stakeholders.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

Job Description

We are seeking a professional General Manager to oversee the restaurant operations. The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement. Responsible for developing annual and medium term strategies and plans to achieve profitability.

To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Requirements :

• You should possess a Bachelor’s degree in hospitality, business administration or a relevant field
• Have at least 10 years of relevant experience in the General Management of an established group chain
• Team-oriented approach with a mindset of open communications
• Outstanding interpersonal and leadership abilities
• Translation of documents from English to Japanese or vice visa.
• Liaise with Japanese speaking stakeholders in Japan and Director.

Interested applicants are invited to email your resume and expected salary via this platform.

We regret that only shortlisted candidates will be notified.

A Restaurant Manager leads all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations.

· Deliver superior service and maximize customer satisfaction.

· Respond efficiently and accurately to customer complaints.

· Regularly review product quality and research new vendors.

· Organize and supervise shifts.

· Appraise staff performance and provide feedback to improve productivity.

· Estimate future needs for goods, kitchen utensils and cleaning products.

· Ensure compliance with sanitation and safety regulations.

· Manage restaurant’s good image and suggest ways to improve it.

· Control operational costs and identify measures to cut waste.

· Create detailed reports on weekly, monthly and annual revenues and expenses.

· Promote the brand in the local community through word-of-mouth and restaurant events.

· Recommend ways to reach a broader audience (e.g. discounts and social media ads).

· Train new and current employees on proper customer service practices.

· Implement policies and protocols that will maintain future restaurant operations

Minimum Qualifications

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.

· Proven customer service experience as a manager.

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.

· Strong leadership, motivational and people skills.

· Acute financial management skills.

The Guest Experience & Loyalty Manager is responsible for leading the overall operation of the Executive Club Lounge by ensuring the team provides excellent guest experience and services throughout guest stay. He/she will supervise and is responsiblr for the day-to-day operations of the Executive Club Lounge. He/she will also be the centre of all communication and follow up of any incident during a guest stay.

Primary Responsibilities

Manages the guest journey from pre-arrival to post-departure

· Manages the Pullman Singapore Orchard guest experience

· Maintains close relationship with all the guests, especially Executive Club guests, VIPs

· Ensure effective management of the club’s finances, administration and inventory of stocks and equipment to meet operational requirement; monitor monthly Food and Beverage cost and Profit and Loss

· Ensure the ambience, cleanliness and exclusivity at the lounge is always maintained; maintain all equipment and furniture

· Conducts detail check of all service periods

· Manage duty roster, ensuring adequate staff coverage

· Works with all departments to ensure seamless service

· Checks on guest experience throughout their stay

· Follow up on guests’ feedback

· Ensures all guests complaints are resolved before departure and where required, to follow up after departure

· Encourages guests to post on all social media such as TripAdvisor, Instagram etc and reply to feedback accordingly

· Respond to emergency situations using appropriate procedures

Leading and managing Guest Experience Team

· Train, guide, coach and develop the team to handle day-to-day duties/tasks more efficiently

· Supervises and manages employees. Manages all day-to-day operations

· Understands employee positions well enough to perform duties in employees' absence

· Monitoring TrustYou Survey scores, replying to the feedback, updating the profile and informing the team of the

· Perform other duties as assigned

· Ensures grooming and attire of staff and makes recommendations for immediate rectification of any deficiencies.

· Keeps the guest experience team focused on the critical components of operations to drive guest satisfaction.

· Ensures guest experience team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

[What you will be working on]

You will join a dynamic team tasked to supervise exchanges and market operators. You will carry out day-to-day supervision of exchanges and market operators to ensure that trading in securities and derivatives is fair, orderly and transparent. You will participate in the review and formulation of a wide array of regulatory policies and legislative reforms to enhance Singapore's regulatory framework for an evolving capital market. You will also be given ample opportunities to be involved in a variety of projects to strengthen Singapore's capital markets, and contribute to Singapore's participation in international standard-setting fora.

You will be working in a fast-paced environment that would require the ability to manage multiple priorities and needs of stakeholders, as well as the agility to respond to changes and developments.

[What we are looking for]

• Self-motivated, analytical, with a keen interest to develop expertise in capital markets

• Mature and able to work independently

• Good communication and strong interpersonal skills

• Prior working experience relating to the securities or derivatives markets, regulatory or competition matters will be an advantage

• A background in economics or quantitative skills will be an advantage

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Prepare and cook food items on placed orders

• Ensure good presentation of each dish served
• Monitor inventory and ensure kitchen is stocked with supplies whilst reducing waste
• Handle equipment, appliances, supplies and tools
• Follow and adhere to health and safety procedures
• Maintain a clean working environment

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

Job Description

•Familiar with the cooking of Chinese cuisine eg. Chinese or hot pot etc.

• Prepare raw materials/ingredients for cooking

• Cook food in accordance with the specified recipes and apply different methods of cooking

• Dish out, replenish food during peak time.

• Ensure cooking area and cooking equipment are kept clean and dry after each meal; and etc

• Mentor new culinary staff, Supervise Commis Chef

• Other duties that Company deem relevant may also be assigned

•Attractive compensation for the right candidate.

Job Responsibilities

· Assist Chef in the daily opening and closing duties of the outlet

· Report to Chef on any employees' related matters

· Supervision of food preparation and food production to ensure that food quality standards are met company SOP

· Ensure kitchen operations, food safety and hygiene standards as set in our SOP

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Train and demonstrate cooking techniques and proper equipment usage to staff

· Manage stock levels of food and other related utensils and cutleries

· Manage inventory control ,usage and minimise usage

· Liaise with Central Kitchen and external suppliers for ordering

· Handling the repair & maintenance of restaurant equipment

· Backend duties: stock takes, scheduling etc

· Handle any other duties assigned by Chef

Job Requirements

· Minimum GCE N-Level or ITE qualifications

· Minimum 2 years working experience in F&B or relevant experience

· Positive attitude with ability to influence and lead a team

· Possess WSQ Food & Hygiene Certificate

· Good understanding of procedures related to kitchen operation

· Possess passion in Japanese Cuisine

· Able to work in warm, oily and humid environment

· Able to do split shift and work on weekends and public holidays

· Able to multi-task, adapt to fast paced environment and work under pressure

· Uphold excellent food hygiene and kitchen safety practices

Job Duties

· Ensure daily opening and closing duties in the outlet are properly executed

· Supervision of food preparation and food production to ensure that food quality

standards are met company SOP

· Ensure kitchen operations, food safety and hygiene standards as set in our SOP

· Recruiting& hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Train and demonstrate cooking techniques and proper equipment usage to staff

· Responsible for employee's performance and discipline

· Manage stock levels of food and other related utensils and cutleries

· Manage inventory control ,usage and minimise usage

· Liaise with Central Kitchen and external suppliers for ordering

· Handling the repair & maintenance of restaurant equipment

· Backend duties: stock takes, scheduling etc

· Handle any other duties assigned by Chef

Job Requirements / Skills

· Minimum GCE N-Level or ITE qualifications

· Minimum 3 years working experience in F&B or relevant experience

· Positive attitude with ability to influence and lead a team

· Possess WSQ Food & Hygiene Certificate

· Good understanding of procedures related to kitchen operation

· Possess passion in Japanese Cuisine

· Able to work in warm, oily and humid environment

· Able to do split shift and work on weekends and public holidays

· Able to multi-task, adapt to fast paced environment and work under pressure

· Uphold excellent food hygiene and kitchen safety practices

Assistant Football & Soccer Coach (trial development program)

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Passionate about football coaching, and want to be an important part of Singapore's football landscape!

MOF’s coaching internship is the perfect way to get a foot into the football coaching scene. At your internship you will be given a good overview of what the football commercial and educational scenes in Singapore are, and given the opportunity to assist in our MOF Academy where kids aged 5-14 years old are taught football by our qualified coaches.

See our website and facebook page to witness for yourself the amazing football journeys out footballers take with us:

http://ministryoffootball.com.sg

https://www.facebook.com/mof.com.sg

https://www.instagram.com/ministryoffootball/

Interested applicants MUST apply by resume and cover letter through email to [email protected]

Football Coaching Intern

Passionate about football coaching, and want to be an important part of Singapore's football landscape!

MOF’s coaching internship is the perfect way to get a foot into the football coaching scene. At your internship you will be given a good overview of what the football commercial and educational scenes in Singapore are, and given the opportunity to assist in our MOF Academy where kids aged 5-14 years old are taught football by our qualified coaches.

See our website and facebook page to witness for yourself the amazing football journeys out footballers take with us:

http://ministryoffootball.com.sg

https://www.facebook.com/mof.com.sg

https://www.instagram.com/ministryoffootball/

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Position : Kitchen Crew

Rate : $14/hr (Weekday)|$15/hr(Weekend) - Kitchen Assistant -AM / PM

$15/hr (Weekday) | $16/hr(Weekend) - Cook -AM/PM

$15/hr (Weekday) | $16/hr(Weekend) - Kitchen Assistant - MN

$16/hr (Weekday) | $17/hr(Weekend) - Cook - MN

Timing : 8am - 6pm | 9am - 7pm | 12pm -1030pm and etc...

Location : Sentosa

-WEEKLY CASH / PAYOUT

-WORK WITH FRIENDS (SUBJECTED AVAILABILITY)

-ABLE TO COMMIT 3-4 DAYS MINIMUM A WEEK WILL BE PIRORTISED

Job description :

-Washing, Marinating, Seasoning of Food

-Cutting Vegetables / Food

-Prior experience with western/local/chinese cuisine would be preferred

-Other ADHOC Duties

Requirement :

- 21 and above

- Food Hygiene Cert Required

- Singaporeans / PRS would be preferred

Attire :

-Shirt

-Long Pants

-Kitchen Shoes

-Mask

Interested candidates , Please Whatsapp 90912704 (Joseph)

Job Description

• Familiar with the cooking of Chinese hot pot.

• Prepare raw materials/ingredients for cooking

• Cook food in accordance with the specified recipes and apply different methods of cooking

• Dish out, replenish food during peak time.

• Ensure cooking area and cooking equipment are kept clean and dry after each meal; and etc

• Mentor new culinary staff, Supervise Chef.

• Other duties that Company deem relevant may also be assigned

• Attractive compensation for the right candidate.

- Evaluate and recommend new techniques and technologies

- Manage Research and Development (R&D) credit studies and related activities

- Develop and sustain excellent client relationships during delivery of Research and Development (R&D) services

- Assist (other) Research and Development (R&D) project personnels with the delivery of engagements as needed,

including research and writing with regard to technical issues

- Provide Research and Development (R&D) quality assurance, engagement reviewer and exam support

- Builds effective cross-functional relationships with field implementation, regional food, distribution, facilities and

other professional services teams

- Implements and monitors quality assurance programs to ensure they meet or exceed intended objectives

- Manages third party audit program for region

- May provide technical guidance for quality assurance specialists in Region

Responsibilities:

• Assist the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry and meat
• Stir and heat soups and sauces
• Wash and store all cooking appliances, instruments, utensils, cutting boards, and dishes
• Organize and store food supplies properly in kitchen, cold room and storeroom
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to perform spilt shift, work on weekends and public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Job Responsibilities:

• Oversee and manage the designated outlets and its operational and manpower planning

• Involving team members recruitment and hiring

• Involved in employees' disciplinary issues and outlet manpower needs

• Develop, motivate and retain subordinates, especially the high performers, to help them achieve and excel in the required quality and productivity target set

• Ensure all operation’s standard operating procedure (SOP) are in compliance with the company

• Ensure the outlets are in line with strict hygiene, health, cleanliness and workplace safety guidelines

• Handling or dealing with customer feedback, complaint

• Well versed in menu and operations, train and lead the team to achieve higher performance

• Perform other ad-hoc duties or projects assign as required or requested.

• Able to work with long working hour, weekend and public holiday

We looing for childcare Marketing Manager who can help us open China Market and able to do account for both country.

Job Description

● Develop an overall lead generation strategy for each brand/centre, including use of suitable lead capture, lead magnets, lead qualification and lead segmentation techniques.

● Plan and execute creative and innovative brand-level and centre-level lead generation campaigns, which ensure a steady stream of incoming qualified customer leads each month for each brand/centre within the organization’s network.

● Utilize an integrated mix of online and offline channels that include digital, email, social media, events, content marketing, affiliate/referral and localized outreach campaigns to meet monthly lead generation targets for each brand/centre.

● Create professional, effective landing pages for optimal conversion and track relevant customer acquisition metrics for continual campaign optimization.

● Develop creative ideas for lead magnets and/or promotional campaign mechanisms that appeal to target customers and helps the brand stand out against competitors in a crowded market.

● Maintain monthly calendar of all lead generation campaigns and programmes, both at the brand and individual centre level.

● Track and report on lead generation performance metrics, using this data to continually optimize campaign performance, including but not limited to the use of A/B testing and email/landing page optimization techniques.

● Use marketing automation techniques to automate processes, and collaborate with internal departments/stakeholders to obtain feedback and improve quality of campaign outcomes.

Experience & Skills Requirements

● Degree holder or higher qualification.

● At least 3 years of experience or more in driving lead generation and nurturing campaigns for B2C businesses.

● Deep knowledge and expertise in running and optimizing integrated marketing campaigns, SEM/PPC campaigns across Google/Facebook and also in other relevant offline and online channels.

● Experience in campaign budgeting and metrics tracking, measurement and reporting.

● Understanding of buyer psychology, pricing and discount strategies to maximize lead generation outcomes and eventual sales conversion.

● Expert command of the English language, with a creative mind overflowing with ideas, a keen eye for design & a flair for creating impactful marketing campaigns.

● Expert communication and presentation skills to engage key internal or external stakeholders effectively.

● Team-oriented player with ability to get things done quickly.

● Good project management and time management skills.

● Adaptable and able to work in a fast-paced, dynamic environment.