Total 4,533 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

A well-known establishment is looking for dedicated members to expand the business.

Potential Career Progression
Allowances and Bonuses
Straight Shift

Job Description

Process Customers’ order and cashiering duties

Handle cashiering duties, customers’ complaints, and operational issues

Other work scope as required by business needs.

Prepare Food and Beverages according to orders

Requirements:

Able to work rotating shifts is preferred

Having a basic food hygiene certificate is an added advantage or hygiene training will be provided

**Experienced Candidate will be considered for higher salaries and positions

Interested applicants kindly apply through this job portal and I will contact you shortly.
Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Requirement:

1) Leading the Administrative Team

2) Manage Office Administrative Operations

3) Manage Office Document, Data & Equipment

4) Secretarial & Administrative Support to Office Bearers

5) Coordinate meetings, AGM, EOGM and Events

6) Submit regular management reports to Executive Committee

7) Participate in the various Working Committees

8) To liase with Government Agencies & Other Authorities

9) In-charge of the CaseTrust-SVTA Acceditation Scheme for members

10) Handling of enquiries and complaints from the public pertaining to automotives disputes

11) Providing information to complainants and relevant institutions, on resolution processes, including mediation & Adjudication, where Applicable

12) To assist Members in CaseTrust Application

13) Take up any other additional duties and responsibilities assign by the Association

Executive Committee or Management

* Qualification - Degree Holder or equivalent

* Be able to converse and write in Mandarin

* Working hours: 5 days week / 9am to 6pm

* Benefit: 14 days Annual Leave + Dental / Optical Allowance

·Email your Cover Letter & Resume to: [email protected]

• Recruit, train, and supervise staff, ensuring they adhere to company policies and procedures.
• Schedule shifts effectively to meet operational needs and maintain optimal service levels.
• Provide ongoing coaching and performance feedback to enhance team productivity and morale.
• Ensure a high level of customer satisfaction by promptly addressing complaints and resolving issues.
• Implement strategies to enhance the customer experience and encourage repeat business.
• Monitor service quality and implement improvements as necessary.
• Oversee day-to-day operations, including inventory management, order processing, and cash handling.
• Maintain cleanliness and organization throughout the establishment, adhering to health and safety regulations.
• Monitor equipment functionality and coordinate repairs or replacements as needed.
• Develop and implement sales strategies to achieve revenue targets and maximize profitability.
• Analyze sales data and financial reports to identify trends and opportunities for improvement.
• Control costs and manage expenses to ensure optimal use of resources.
• Collaborate with the culinary team to develop and refine menu offerings, ensuring alignment with customer preferences and market trends.
• Conduct regular quality inspections to uphold food safety standards and presentation consistency.
• Plan and execute marketing initiatives to attract new customers and promote special events or promotions.

Requirements:

• Proven experience in restaurant management, preferably in a Japanese cuisine setting.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent communication and interpersonal abilities.
• Sound knowledge of food safety regulations and quality standards.
• Proficiency in MS Office and restaurant management software.
• Flexibility to work evenings, weekends, and holidays as required.

Join us at RB Food Group, where we offer a dynamic environment where talent thrives, supported by opportunities for growth, competitive compensation, and a commitment to excellence in the excellent service and culinary arts.

What you will be doing?

You may be required to perform the following, but not limited to:

• Oversees daily restaurant administration including finance, budgetting, opening/closing administration, service floor plans, daily walkthroughs, etc.
• Overall responsibility for the efficient running and profitability of the restaurant.
• Plans, executes and communicates all promotions and company information effectively and efficiently
• Ensures that all team members are educated on our products and services.
• Liaison for FOH team and culinary team for operational and administrative matters.
• Hiring, training, and managing restaurant staff.
• Ensuring compliance with health and safety regulations.
• Developing and implementing strategies to achieve sales and profitability targets.
• Managing inventory and controlling food costs.
• Handling customer inquiries and resolving complaints.
• Overseeing the preparation and presentation of food and beverages to ensure high quality.
• Monitoring and maintaining restaurant cleanliness and hygiene standards.
• Implementing marketing and promotional activities.
• Developing and maintaining positive relationships with suppliers and vendors.
• Conducting regular inspections and evaluations of the restaurant's operations.
• Creating and maintaining budgets, financial records, and payroll.
• Planning and coordinating menus and special events.
• Analyzing sales data and devising effective strategies to increase revenue.
• Conduct meetings and coordinate reporting activities to Management

What are we looking for?

• Proven work experience as a Restaurant Manager in F&B or Hospitality roles
• Fantastic communication skills and the ability to work as part of a team
• Takes pride in creation and has attention to detail
• Always looking for ways to get things done and do things better
• Passionate about the cuisine and offer inputs to create a better experience
• Flexible to adapt to shift requirements for special events and/or outlet requirements
• Ability to lead and be a teamplayer
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to work in a fine dining environment and handle multiple tasks simultaneously
• Flexibility to work on weekends, holidays, and evenings
• Previous experience in the restaurant industry
• Knowledge of food safety regulations and standards
• Proficiency in computer systems and software such as POS systems and Microsoft Office
• Experience with Sevenrooms is preferred
• Knowledge about alcoholic beverages and wine services is preferred
• Ability to maintain a high level of professionalism and customer service

What you will get?

• 5-days work week
• Staff meals
• Late night transport
• A positive work environment
• A company that is passionate about our food and people
• The opportunity to develop and grow with the brand

• Responsible for the supply and demand planning activity within the SEA region.
• Identify appropriate planning categories for the varied portfolio.
• Create timely trend analyses, insights and business recommendations.
• Carry out regular risk assessment for the demand and supply planning functions.
• Monitor and review any gaps in the performance of a portfolio of suppliers and recommends improvements by suppliers to better meet demand requirements.

Requirements:

• Degree in Supply Chain Management or equivalent
• At least 5 years of experience in Supply Planning function in the Manufacturing industry of Marine/Defence/Aerospace.
• Excellent leadership and organizational skills.
• Proficient in MRP system and MS Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

As the Senior Manager for Consulting & Projects, you will develop persuasive consulting proposals to secure new business and ensure the timely delivery of projects for healthcare clients. Additionally, you will lead business development efforts and manage various VentureBlick service offerings in the innovation space, such as incubation and acceleration programmes for government agencies.

1. Consulting Services

• Review and analyse client requirements or challenges and assist in developing proposals with a focus on tech scouting, expert insights, and medtech market access services.
• Lead efforts to support the global team in developing consulting methodologies and presentation formats
• Create and structure reports, presentations, workshops, and other client deliverables based on client requirements.
• Lead or guide the global team in delivering client reports and presentations tailored to client needs.
• Effectively communicate findings and recommendations to clients.
• Proactively manage project timelines and maintain daily communication with clients and team members to ensure project success.

2. Innovation Services & Project Management

• Provide support in constructing acceleration programmes for government agencies as required. Design, plan, and manage cross-border acceleration programmes for healthcare startups.
• Facilitate connections between startups and global key stakeholders, including clinicians, investors, corporate partners, and government agencies.

3. Business Development & Client Acquisition

• Support the leadership team in capturing new business opportunities within the healthcare ecosystem for all our business offerings.
• For consulting projects, collaborate with SMEs, corporates, and investment firms to deliver tech scouting, expert insights, and medtech market access services.
• For innovation services, collaborate with overseas government agencies to design and implement acceleration programs in the healthcare sector.

• Bachelor's degree in a relevant field; MBA or advanced degree would be a plus
• 8-10 years in a healthcare-focused consulting firm, healthcare practice of a management consulting firm, or an internal corporate strategy role at a medical device company.
• Previous experience with medical device companies, ideally in a role with P&L responsibility.
• Proven track record of success in prospecting, pitching, and winning new healthcare consulting clients
• Experience with incubators, accelerators, and international government connections in the innovation space is a plus.
• Strong understanding of the healthcare medical device landscape, including healthcare providers, payers, regulatory environment, and industry challenges.
• Excellent communication, negotiation, and presentation abilities.
• Entrepreneurial spirit, strategic thinker with the ability to develop and implement creative solutions.

About VentureBlick

VentureBlick is an all-in-one healthcare innovation platform, making connections across borders and sectors to take local innovations worldwide.

We unite innovators, clinicians, investors, and ecosystem partners on a global scale for better visibility and efficiency.

What differentiates us is our team, who have extensive market experience, and our curated network of more than 2,500 clinicians and domain experts from over 60 countries.

These unique assets enable us to prioritise medical value and champion meaningful open innovation. Headquartered in Singapore, we also operate in Korea, Germany, India, and China.

We have a proven track record of assisting a diverse portfolio of clients, including startups, SMEs, and large corporations, in reaching their milestones.

Our expertise spans key areas such as global market mapping, medical validation, market entry strategies, technology scouting, healthcare partnership, and beyond. Discover more at www.ventureblick.com.

Position: Manager

Roles & Responsibilities:

• Screening, interviewing, hiring and training restaurant staff
• Managing restaurant staff's work schedules
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
• Monitoring the restaurant's cash flow and settling outstanding bills
• Reviewing customer surveys to develop and implement ways to improve customer service
• Resolving customer complaints in a professional manner

Requirements:

• Proven experience working as a supervisor in the hospitality industry
• The ability to work in a fast-paced environment
• The ability to stand for extended periods
• Strong management skills
• Excellent organization skills
• Effective communication skills
• Exceptional customer service skills
• Able to work on weedends and Public Holiday

Benefits Summary:

• Beverage Service Crew (Well Known Bubble Tea)
• Permanent role
• Basic up to $ 1,900 + $ 280 Fixed allowance + Transportation & OT
• 6 days work week (Retail Hours)
• Location: Island wide (Multiple outlet available)

Responsibilities:

• Perform daily operational tasks, including cashiering, kitchen duties, and tea preparation.
• Participate in shop closing procedures (for night shift staff).
• Attend to walk-in customers promptly and efficiently.
• Maintain cleanliness and orderliness in work areas.
• Assist with stock taking and recording.
• Answer incoming calls and manage delivery orders.

Job Requirement :

• No experience required as on-the-job training will be provided.
• Cooperative and helpful with other team members.
• Excellent and positive service attitude.
• Able to work shifts, weekends, eve of public holidays, and public holidays, 6 days per week on rotating shifts.
• Independent and able to multi-task.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TEH CHEE HONG | EA Personnel No.: R24121499

Program & Games Manager

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Roles and responsibilities

1. You will be responsible for

- procuring customers through coldcalling and marketing for all activities related to www.ministryoffootball.com.sg and www.ministryofsports.com.sg

2. managing all MOF and MOS programs and games

3. Recruit, coordinate and assign referees and coaches to these programs and games.

Join us for the greatest sports experience in Singapore! See our website and social media pages!

http://ministryofsports.com.sg/

https://www.facebook.com/mos.com.sg/

https://www.instagram.com/ministryofsports.stars/

Interested applicants MUST apply by resume and cover letter by email.

You should possess the respective qualifications in international, regional or local associations of your respective sports. Additionally, NROC or other certifications / qualifications would be very advantageous.

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

This position is responsible for the planning, setting of the direction of the crew, and resource distribution of the restaurant to achieve an efficient, well-prepared, and profitable food and beverages restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavorful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Assisting the Operations Manager to work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Supervise the operations of at least two restaurants and above

• Perform other duties as assigned by management

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of the several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Operation & Maintenance Manager

Job Description:

- Establish and manage Residential Service (RS) business plan for the region

- Identify key RS targets and develop selling strategy for each target

- Lead all RS sales activities, including managing bids

- Develop knowledge on client Group products

- Handle recruitment process to establish new and/ or existing RS sites.

- Coordinate with client's Centre of Competence and other service managers worldwide

- Capable of establishing RS organization on new sites and lead transition activities

- Support corporate vision and strategy

- Capable on managing clients & resources with diverse cultures

- Develop & manage RS team competency to meet contractual requirements & beyond

Requirements:

- Minimum Bachelor’s Degree in Mechanical, Electrical Engineering or related discipline

- Minimum 5 years managerial experience in managing a diverse team in an operational environment

- Experience in Material Handling System, Maintenance environment and/or after Sales Support will be additional advantage

- Knowledge in MS Office, MS Project, MS Visio

- Excellent communication (oral and written), interpersonal, conflict management and negotiation skills

- Strong critical thinking, problem solving skills and leadership skills

- Able to work in a culturally diverse environment

- Must be willing to travel within the Asia region with occasional travel to Europe

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

This position is responsible for the planning, setting of the direction of the crew, and resource distribution of the restaurant to achieve an efficient, well-prepared, and profitable food and beverages restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavorful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Assisting the Operations Manager to work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks of supplies in the restaurant for smooth operation

• Supervise the operations of at least two restaurants and above

• Perform other duties as assigned by management

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate in providing excellent management and interpersonal skills

• Able to work independently and in a team

Location: Beach Road

Working days : 6 days ; 7:00am -3:00pm (based on schedule)

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Restaurant Manager

• 5day work week
• $3500- $4200
• Changi City Point

Requirements:

• Minimum 3 years experience in Food and Beverage
• Experience in Western Dining Restaurant and Wine menu preferred

Job Detail:

• Responsible for all aspects of company’s F&B operations including Restaurant, Bar and Event business
• Ensure all restaurants achieve optimum quality level of Services, F&B and Profitability
• Manage, train and supervise team of staff at Restaurants to ensure and maintenance high standard service level.
• Ensure safety and hygiene practice at all restaurants
• Identify and improve cost management measures including menu planning, sourcing and negotiating for competitive pricing from suppliers
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions
• Investigate and resolve complaints concerning food quality and service
• Prepare checks that itemize and total meal costs using the Point of Sales system
• Ensure sufficient stocks supply in the restaurant for smooth operation
• Assist in sending daily sales reports
• Assist in operation to ensure the smooth operation of the restaurant.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

You will implement effective go to market model for the Modern Trade and E-Commerce channel; Launch new brands and monitor existing brands sales activity against goals to take appropriate corrective action on timely manner; and Manage distributors, buyers and internal stakeholders to ensure planned activities are rolled out.

Key Job Responsibilities

Commercial

• Achieve sales operational objectives per strategic plans; Review and contribute sales information and recommendation for preparing the Strategic plan.
• Establish sales objectives by creating a sales plan and quota for channels and areas in support of national objectives together with Customer Business Plans in collaboration with Marketing.
• Meet sales financial objectives by forecasting requirements; prepare an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
• Recommend product lines and responsible for growing market share for company products by identifying new product opportunities, and/or product, packaging, service changes, and tracking competitors.

Customer

• Maintain and expand customer base, building and maintaining rapport with key customers; identifying new customer opportunities.
• Directly manage major and critical developing customer accounts and coordinates the management of all other accounts.
• Implement trade promotions along with distributors and retailers by publishing, tracking, and evaluating trade spending.
• Conduct one-on-one review with distributors/ retailers/ customers to build more effective communications, to understand training and development needs.

Competition

• Provide timely, accurate, market intelligence to formulate pricing strategy and implement approved pricing structure on all company products, while striving to maintain maximum profit margin.

Operations

• Provide guidance and cascades company direction into actionable in store activities for merchandising team.
• Other ad hoc duties assigned.

Key Requirements

• At least 5 years of sales experience in FMCG industry, preferably in frozen food, biscuit, bakery categories.
• Have in-depth knowledge of RTM models in the FMCG industry.
• Experience in developing strategies and plans to drive sales.
• Hands on project management skillset and disciplines to manage and drive topline.
• Independent, strong team player, mature, strong analytical and concept crafting skills, good interpersonal and presentation skills
• Positive attitude with entrepreneur way of approach.
• Have eye for details, hands-on and able to multitask and manage multiple projects
• Proficient in MS Office applications (Excel, Word, Powerpoint etc)

Key Responsibilities

• Responsible for creating and upholding a culture of service and operational excellence, through effective systems, training and a great work environment in a Japanese fine dining restaurant
• Manage day-to-day operations in the restaurant as appointed
• Create and improve standard operating procedures for service and product preparation offered is uphold
• Generate monthly reports covering HR, inventory, sales, staff and customer feedback
• Improve and maintain a training program for all new staff / ongoing mentorship and training for existing staff
• Ensure Workplace safety and hygiene standards are adhered to regulatory guideline
• Full understanding, and ensuring procedural compliance with the company’s policies

Operational Administrative Duties

• Supports the Food & Beverage inventory / stock management and assists in resolving issues.
• Monitors stock ordering by venue management and helps maintain par levels.
• Monitors and oversees the weekly roster for management and oversees the planning of staff rostering to promote productivity, minimize labour cost while maintaining best staffing balance.
• Lead and conduct daily pre-shift roll call with team members to update on daily specials, guests preferences / feedback, internal memos, company / marketing update, station plan, sales and any other operational update.
• Helps to promote a friendly PR culture at the venues, communicates regularly with customers to obtain feedback and monitors trends.
• Assists DOR to investigate and resolve customer complaints.
• Assists in coordinating venue, POS programming and issues.
• Work together with DOR and venue management. Identifies and resolves operational issues and strives to develop alternative/improved job methods and improved workflow.
• Takes all necessary/prompt action to understand and resolve discrepancies in stock/other cash security issues.
• Provides feedback and ideas to help further develop and establish marketing and promotional activities for the venues and review/research customer satisfaction.
• Ensures all onsite marketing is implemented on time and in the correct manner.
• Works with the Kitchen Chefs to ensure best food quality and Grade A hygiene standards.

Key Requirements

• More than 5 years experience in the JAPANESE F& B industry, preferably with some fine dining experience
• Excellent knowledge of food & beverage offered in the
• restaurant
• Good knowledge of food ingredients and cooking methods of food available on the menu
• Good memory to recall orders and customers’ names
• Excellent communication and PR skills
• Good wine knowledge
• Sound problem solving and grievance handling know-­how
• Exemplary leadership qualities

New Concept Opening Soon

A restaurant manager is responsible for overseeing the daily operations of a restaurant to ensure efficiency and profitability. Their job scope typically includes a range of tasks and responsibilities across various aspects of the business. Here’s a detailed overview of a restaurant manager's job scope:

Operational Management

• Daily Operations: Supervise and coordinate the activities of the restaurant staff to ensure efficient operations.
• Inventory Management: Oversee the ordering, storage, and usage of food, beverages, and supplies to maintain appropriate inventory levels.
• Facility Maintenance: Ensure that the restaurant is clean, well-maintained, and compliant with health and safety regulations.

Financial Management

• Budgeting: Develop and manage budgets, monitor expenses, and ensure that the restaurant operates within financial targets.
• Revenue Management: Implement strategies to increase sales and profitability, such as promotions and special events.
• Cost Control: Monitor and control costs, including labor, food, and supplies, to maximize profitability.

Staff Management

• Hiring and Training: Recruit, interview, hire, and train new staff members, ensuring they are equipped to perform their roles effectively.
• Scheduling: Create and manage staff schedules to ensure adequate coverage during peak hours and maintain labor cost efficiency.
• Performance Management: Evaluate employee performance, provide feedback, and implement disciplinary actions when necessary.

Customer Service

• Customer Satisfaction: Ensure high levels of customer satisfaction by addressing complaints, resolving issues, and implementing customer feedback.
• Service Standards: Maintain and enforce high standards of food quality, presentation, and service.

Marketing and Promotion

• Marketing Strategies: Develop and implement marketing and promotional strategies to attract and retain customers.
• Community Engagement: Build and maintain relationships with local businesses and community organizations to enhance the restaurant’s reputation and visibility.

Compliance and Reporting

• Regulatory Compliance: Ensure that the restaurant complies with all relevant health, safety, and employment laws and regulations.
• Reporting: Prepare and present reports on sales, expenses, inventory, and other operational metrics to the restaurant owner or corporate office.

Additional Responsibilities

• Menu Development: Collaborate with chefs and kitchen staff to design and update menus based on customer preferences and seasonal availability.
• Technology Management: Oversee the implementation and maintenance of restaurant technology systems, such as point-of-sale systems and reservation platforms.
• Crisis Management: Develop and implement plans to handle emergencies and unexpected situations, ensuring the safety of staff and customers.

Effective restaurant managers possess strong leadership, communication, and organizational skills. They must be able to multitask, handle stress, and adapt to the fast-paced environment of the restaurant industry.

Email CV with Photo to [email protected]

Indian Restuarant Looking for Part Time service lead .

4-6 hours per day (11 to 3 pm ) , Mon - Saturday

Candidate should be able to manage the counter ,take orders , serve customers , take care of accounts .

Able to converse with customers in english, tamil .

Familatrity with Indian cusine

Hourly basis - negotiatable

Job Highlights

Salary: up to $5300 per month

Contract Duration: 12 months

Working Location: Nearest to one-North MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Assist in developing IT compliance procedures and guidelines
• Perform internal checks or validation on IT systems to evaluate effectiveness of controls, security measures, and compliance with policies and regulations.
• Provide suggestions for enhancing IT controls, processes, and security measures to improve overall efficiency and effectiveness.
• Organize and conduct briefing/awareness campaigns on IT compliance requirements, policies, and best practices.
• Assist in coordinating internal and external audits and policy/ compliance-related assessments and monitor and report on status and issues.

Job Requirements

• Only Singaporean need to apply.
• Degree in information Technology, Computer Science, Engineering or relevant field.
• Strong communication and management skills.
• Professional certifications in IT governance and compliance (e.g., CISA, CISSP, CRISC) will be advantageous!

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

JOB SCOPE

• The Assistant Manager will assist the General Manager and Assistant General Manager in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times. The Assistant Manager will be leading a team of Captains, Cashiers, Hosts and Service Attendants
• This role will encompass the formulation and implementation of operating procedures and standards, the management and development of staff, and liaise with executive management to ensure that Marina Bay Sands’ short and long term goals are met
• Support the Management team in achieving the financial, service and other related goals that have been set for the outlet through diligent and proactive management skills
• Deputize for the General Manager, Assistant General Manager and Manager during his/her absence
• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency
• Review operating results with the team and identify opportunities to improve performance
• Monitor all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labor productivity ratios
• On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order
• Inspect food items are set in proper quantities and to Hotel standards
• Review the reservation book, pre-assign designated tables and follow up on all special requests
• Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period
• Anticipate heavy business times and organize procedures to handle extended waiting lines. Seek support from other outlets where appropriate
• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues
• Supervise, mentor, train, schedule and evaluate staff. Prepare and deliver all staff reviews.
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues
• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements
• Maintains staff files
• Responsible for maintaining and delivering reviews, discipline, staff awards, flex days, payroll, SRFs, etc
• Approves the schedule and flex day requests for all restaurant staff
• Responsible for coordinating training of all staff as required
• Coordinates inventories and orders food and beverage products, supplies and equipment as required
• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.
• Holds daily pre-shift meetings and departmental meetings as needed.

Job Requirements

• Certificate or Diploma in Restaurant Management or extensive F&B experience.
• A minimum of 3 years’ experience at a managerial level in a 5-star hotel or a deluxe restaurant.
• Fluent in English, knowledge of additional languages is a plus.
• Knowledge of Asian and Western cuisines, their preparation and service.
• Be willing to work any day and any shift.
• Have a well-groomed, professional appearance.
• Able to perform under pressure.

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Service Crew / Server x 3 pax
• Working Location: East - Parkway Parade (Nearest MRT: Marine Parade MRT) / Central – 313 Somerset (Nearest MRT: Somerset) / South – Anchorpoint (Nearest MRT: Queenstown) – Choose either one workplace
• Working Hours: 5.5 days – Parkway Parade & Anchorpoint: 10.30 am-9.30 pm, 313 Somerset: 12 pm-11 pm (To be discussed)
• Salary Package: Up to SGD 2600 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare work for Hall opening and closing operation hours
• Help customers settle down and advise on the ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers, or any other product-related enquiries
• Clean tables after customers have left and clear empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labeling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replace products on shelves
• Check and report on product expiry date
• Report any incident/accident, customer complaints, or feedback to the superior
• Maintain quality, excellent service & cleanliness at all times

APPLY NOW!!!

• Min 1 year of working experience in a related field
• Training provided to an inexperienced candidate
• Have good knowledge of the company’s products and good personal hygiene practices.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66230 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694