Total 4,533 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Summary:

The service talent's main function is to promote the restaurant and ensure guest satisfaction through developing and maintaining a strong team environment with an emphasis on guest satisfaction and delivery of prompt and courteous service.

Job Responsibilities:

• Provide high-quality customer service to guests
• Serving customers of food and beverage
• Ensure sufficient stocks for daily operations
• Report for duty on time and neatly groomed
• Perform opening and closing duties
• Ensure that workstations are set up before the shift commences
• Have full knowledge of the menu to recommend specific items to guests.
• Maintain cleanliness and housekeeping of work areas

Job Requirements:

• Min. 2 years of service experience is preferred
• Good work ethic and willingness to learn
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

Job Duties:

• Overseeing day-to-day operations of the store, including opening and closing procedures.
• Managing workflow and ensuring smooth operations during peak hours.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Conducting regular checks to ensure food quality and freshness.
• Handling and disposing of expired or unsuitable food items properly.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Placing orders with suppliers to replenish stock as needed.
• Minimizing waste through careful inventory control and portion management.
• Handling cash transactions accurately and securely.
• Generating sales reports and maintaining records of daily transactions.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Providing feedback and coaching to improve employee performance.
• Adhering to health and safety regulations, including cleanliness standards and hygiene practices.
• Implementing promotional activities to drive sales and attract customers to the store
• Collaborating with management to develop marketing strategies and initiatives.
• Assisting with other tasks and duties as assigned by management

Benefits :

• Daily Targets Incentives
• Referral Incentives
• Yearly Performance Bonuses
• Medical Benefits
• Daily Meals & Uniform provided
• Career Advancement Opportunities
• Generous Annual Leave

Join our team and explore a workplace that appreciates your contributions while nurturing your growth, both professionally and personally.

Quick Restaurant Service Crew/ Management Trainee. Full/Part Time. 6 workdays. Up to $2,800/month.

This recruitment effort is in collaboration with e2i - Singaporeans or Permanent Residents only

Location: Orchard / West

Service Crew / Management Trainee shall
-Assist in light cooking, serve & pack food
-Assist in cash register, customer service

Candidate’s Requirement
- Comfortable working in restaurant environment
- Preferred to have Basic Food & Hygiene Certification. Candidate that does not have the certification will be sent for course.

Working Period
- 5 to 6 working days / 1 to 2 days off
- Shift schedule between 11am to 930pm

Payment
- up to $2800 per month ( Full Time )
- OT 1.5x after 44 working hours/ week
- Weekly Payment (Every following Friday/ Sunday) – Part Time

Whatsapp Grace 87952790

Join us to become an opening team at Wings Riverside. Located at Clarke Quay, we are looking for high energy staff to join our team. If you have previous bar or restaurant experience, that’s awesome, but if you don’t - we are more than happy to train. Meals will be provided during your shift. Apply now and we would be excited to get to know you!

JOB DESCRIPTION ASSISTANT RESTAURANT MANAGER

● Oversee and manage all areas of the restaurant and assist restaurant manager in making decisions on matters of importance to customer service.

● Ability to motivate employees to work as a team to ensure that food and service meet SOP.

● Adhere to company standards and service levels to increase sales and minimise costs, including food, beverage, supply, utility and labor costs.

● Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.

● Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

● Investigate and resolve complaints concerning food quality and service.

● Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.

● Assisting Restaurant Manager in developing employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews when necessary.

● Assisting Restaurant Manager in maintaining an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts.

● Assist Restaurant Manager in performing all functions at restaurant level, including events when needed.

● Performs other duties and responsibilities as required or requested.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Restaurant Manager Job Description:

We are looking for a results-driven Restaurant Manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations and motivating staff during busy hours. Restaurant Managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff and gathering feedback from customers.

Job Responsibilities:

• Managing and overseeing daily operations and ensuring compliance with operations standards and procedures.
• Managing restaurant financial objectives by forecasting requirements, and scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.
• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximising customer satisfaction.
• Trains and provide ongoing communication to staff and deliver first class service to customers.
• Implement SOPs and all other

Job Requirements:

• Bachelor's degree in hospitality and culinary arts or business management would be advantageous.
• At least 3 years of working experience in restaurant is required for this position.
• Confident and able to work in fast paced F&B environment.
• To comply operation procedures adhoc with all the admin and paperwork requirements.
• Monitoring the quality of the product and service provided, and maintaining financial and administrative records.

Job Summary:

The service talent's main function is to promote the restaurant and ensure guest satisfaction through developing and maintaining a strong team environment with an emphasis on guest satisfaction and delivery of prompt and courteous service.

Job Responsibilities:

• Provide high-quality customer service to guests
• Serving customers of food and beverage
• Ensure sufficient stocks for daily operations
• Report for duty on time and neatly groomed
• Perform opening and closing duties
• Ensure that workstations are set up before the shift commences
• Have full knowledge of the menu to recommend specific items to guests.
• Maintain cleanliness and housekeeping of work areas

Job Requirements:

• Min. 2 years of service experience is preferred
• Good work ethic and willingness to learn
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

To maximise overall hotel room revenue through the development and implementation of effective inventory and pricing strategies based on future demand, current trends and historical data to drive market share.

KEY RESPONSIBILITIES:

• Drive market share and revenue performance through proper pricing and mix management.
• Daily checks on rate discrepancies and total room revenue and occupancy.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Manage all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rdparty sites, Starlink and the GDS.
• Monitor competitive pricing and understand the impact of relative pricing decisions on property performance.
• Review and analyse data on an ongoing basis. This includes daily reports, arrival checks and reservation pace.
• Communicate to hotel team the strategic vision and objectives on how to drive revenues and improve performance.
• Provide the hotel team with regular updates on hotel performance to include market share and market segments.
• Lead the property’s weekly forecast meetings and contribute to the Daily Operations Meeting.
• Produce accurate forecast on weekly/monthly basis.
• Produce all relevant components of the Budget pertaining to Revenue Management.
• Identify and develop soft participations/promotions and strategies.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Brief description of the Restaurant

New opening Japanese Yo-shoku restaurant. Around 80 pax of capacity.

Job Descriptions

• Ensuring smooth kitchen operations of the restaurant
• Guiding a team of Cooks in delivering great quality dishes to customers
• Handling food preparation and ensuring company standard (following training manual)
• Working close with all team members from both Front of the House and Back of the House to ensure smooth operations and exceed customers’ expectation
• Guiding and monitoring work performance of all staffs
• Conducting opening and closing inventory of beverage and managing stock ordering
• Maintaining of the hygiene and tidiness of kitchen area and storage area
• Ensuring compliance to food safety, hygiene and sanitation standards according to statutory guidelines
• Ensuring company’s policies and standard operating procedures are strictly adhered to

Job Requirements

• Graduated at least Secondary school
• At least 5 years of working experience in a similar capacity(serve for 80-100pax restaurant) kitchen in which 3 years in managerial level
• Good communications and interpersonal skills
• Self-motivated, detail-oriented, passionate, quality-focused and a multitasker
• Ability to work in a fast-paced environment

Benefit

• New Opening Outlet
• Big room for career progression since they are planning to expand more.
• Annual Leave
• Medical Leave
• Uniform will be provided
• Yearly Bonus*depends on business situation/performance
• Staff Discounts
• Transportation allowance under certain conditions
• Following by MOM Part IV of the Employment Act
• *We will do training in TOKYO/JAPAN, let’s joint us!!

Working hours

Working Hour/Standard Condition：

• 7:30-23:30(as Rotating Shift)
• 5days per week (able to work on weekends and public holidays)/principal

What you'll be working on

• Assist in the development and implementation of strategies to enhance the international profile of Singapore arts and culture
• Support the cultivation and maintenance of relationships with international partners to facilitate collaborations, exchanges, and joint initiatives
• Assist in the coordination and execution of international engagement activities, including organising memorandum of understanding agreement events, courtesy calls, and other events and programs
• Collate data for administrative and cultural briefs, managing NAC travel calendar and presentations, coordinating request-for-information items, processing internal payment requests, tracking and administering international commissions and partnerships
• Collaborate with key government agencies, ministries, and statutory boards to align international engagement efforts with national priorities and initiatives
• Support the establishment and maintenance of relationships with foreign embassies and agencies to facilitate cultural exchanges and collaborations

What we are looking for

• Degree, preferably in the Arts and Social Sciences
• Experience in managing international partnerships / agreements and projects within the arts and culture sector would be advantageous
• Analytical and global thinking skills, innovation, strategic thinking
• Good project management skills
• Strong communication skills and the ability to engage with diverse stakeholders
• An interest in the arts and a basic understanding of Singapore's cultural landscape
• Applicants who require work passes need not apply

The Role

The position is primarily responsible for implementing, managing and developing strategic client programs within the Government & Defense Vertical. The position is the key focal point for our strategic clients in solving their daily servicing issues and providing short- and long-term solutions in order to maximize client retention as well as Toll Group profits.
You will play a critical role on our Government & Defense team strategically leading and tactically executing the client relationship. You will be responsible for establishing effective relations across complex, matrixed client stakeholders, Toll Group business units, and the greater product organizations to ensure efficient integration and optimal results for the client and Toll Group. You will also work closely with senior management to evaluate different options available to achieve the advance client program penetration success/business unit’s performance.
Toll Group’s dedicated team of Government Services specialists provides the DOD, DOS, Foreign Military Offices, Agencies, NATO members, United Nations and their Prime Contractors with a range of bespoke solutions across the Indo-Pacific region. Toll is not everything to everyone – but what Toll is great at is project managed solutions that require sequenced logistics support all with the utmost responsibility to must succeed mission accountability and discretion

The ideal candidate will be a people integrator with a proven track record in government program capture, compliance, solution engineering and program administration. It is viewed that the candidate is likely either to come directly from the global forwarding industry or from the Government & Defence sector that buys global forwarding services, such that the person will have in-depth appreciation of global forwarding and logistics.

To be successful you will need:

• Tertiary/T.A.F.E. Bachelor’s Degree/ Master’s preferred or equivalent business leadership
• 15 years plus global transportation and/or Government & Defence experience
• Reasonably capable of obtaining security authorizations for base access as required
• Genuine experience in developing industry sector solutions
• The candidate must have experience with US Government Agencies, US Government Contractors and/or Foreign Militaries.
• Full JD will be shared when you are selected for interview

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Senior Sales Executives to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

A Halal-certified food and beverage company is seeking exceptional store team members.

• Overseeing day-to-day operations of the store, including opening and closing procedures.
• Managing workflow and ensuring smooth operations during peak hours.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Conducting regular checks to ensure food quality and freshness.
• Handling and disposing of expired or unsuitable food items properly.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Placing orders with suppliers to replenish stock as needed.
• Minimizing waste through careful inventory control and portion management.
• Handling cash transactions accurately and securely.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Providing feedback and coaching to improve employee performance.
• Adhering to health and safety regulations, including cleanliness standards and hygiene practices.
• Implementing promotional activities to drive sales and attract customers to the store
• Collaborating with management to develop marketing strategies and initiatives.
• Assisting with other tasks and duties as assigned by management

Benefits :

• Daily Targets Incentives
• Referral Incentives
• Yearly Performance Bonuses
• Medical Benefits
• Daily Meals & Uniform provided
• Career Advancement Opportunities
• Generous Annual Leave

Join our team and explore a workplace that appreciates your contributions while nurturing your growth, both professionally and personally.

Job Duties:

• Overseeing day-to-day operations of the store, including opening and closing procedures.
• Managing workflow and ensuring smooth operations during peak hours.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Conducting regular checks to ensure food quality and freshness.
• Handling and disposing of expired or unsuitable food items properly.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Placing orders with suppliers to replenish stock as needed.
• Minimizing waste through careful inventory control and portion management.
• Handling cash transactions accurately and securely.
• Generating sales reports and maintaining records of daily transactions.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Providing feedback and coaching to improve employee performance.
• Adhering to health and safety regulations, including cleanliness standards and hygiene practices.
• Implementing promotional activities to drive sales and attract customers to the store
• Collaborating with management to develop marketing strategies and initiatives.
• Assisting with other tasks and duties as assigned by management

Benefits :

• Daily Targets Incentives
• Referral Incentives
• Yearly Performance Bonuses
• Medical Benefits
• Daily Meals & Uniform provided
• Career Advancement Opportunities
• Generous Annual Leave

Join our team and explore a workplace that appreciates your contributions while nurturing your growth, both professionally and personally.

Job Duties:

• Overseeing day-to-day operations of the store, including opening and closing procedures.
• Managing workflow and ensuring smooth operations during peak hours.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Conducting regular checks to ensure food quality and freshness.
• Handling and disposing of expired or unsuitable food items properly.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Placing orders with suppliers to replenish stock as needed.
• Minimizing waste through careful inventory control and portion management.
• Handling cash transactions accurately and securely.
• Generating sales reports and maintaining records of daily transactions.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Providing feedback and coaching to improve employee performance.
• Adhering to health and safety regulations, including cleanliness standards and hygiene practices.
• Implementing promotional activities to drive sales and attract customers to the store
• Collaborating with management to develop marketing strategies and initiatives.
• Assisting with other tasks and duties as assigned by management

Benefits :

• Daily Targets Incentives
• Referral Incentives
• Yearly Performance Bonuses
• Medical Benefits
• Daily Meals & Uniform provided
• Career Advancement Opportunities
• Generous Annual Leave

Join our team and explore a workplace that appreciates your contributions while nurturing your growth, both professionally and personally.

Brief description of the Restaurant

Semi-fine dining, Contemporary modern European cuisine with a focus on steaks

Job Descriptions

• Take guest orders and serve food and beverage to guests according to SOPs
• Ensure high standard of cleanliness and hygiene in the work area
• Maintain high standard of personal grooming and hygiene at all times
• Perform basic cashiering duties as required
• Assist the supervisor to ensure careful management of stocks and inventory as per allocated duties
• Ensure general upkeep of the restaurant and report to superiors as required for follow up
• Carry out opening duties for the service preparation and closing duties as required and assigned
• Ensure all table set up and service is carried out as per the operating procedures
• Ensure timeliness and punctuality in all tasks
• Ensure that food and beverage orders and other guest requests are promptly executed in line with the operating standards
• To build excellent rapport with the guests
• Be able to recognise our regular patrons and their needs and preferences

Job Requirements

• No requirement

Benefit

• 5 days work week
• Permanent Off Days
• Variable Bonus
• Incentives
• Staff Meals
• Outpatient Care
• Dental Care
• Career Development
• Competitive Salary

Working hours

• 11am-2pm and 5pm-11pm

Job Description:

• Warmly greet and assist patrons to ensure exceptional customer service.
• Take orders efficiently, manage table assignments, and address customer inquiries.
• Handle cash transactions with precision and maintain accurate records.
• Follow operational procedures to ensure smooth operations.
• Uphold high standards of cleanliness and organization throughout the establishment.
• Monitor retail inventory and provide suggestions for service improvement.
• Solicit feedback from both customers and colleagues to enhance service quality.
• Fulfill additional duties as directed by the Manager or Supervisor.

Working Locations:

• Dhoby Ghaut.
• Marina Square.
• Great World City.
• VivoCity.
• Bugis.

Working Schedule:

• 5 days a week, totaling 44 hours.
• Overtime pay provided.

Benefits:

• Monthly performance incentive of $80 (Terms & Conditions apply).
• Profit sharing incentive.
• Variable performance bonus.
• Provision of 2 staff meals.
• 14 days of annual leave.
• Additional bonuses available.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Senior Sales Executives to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Responsibilities

• Monitor supplies, and anticipate, plan and estimate adequate quantity requirements to cater to changes in consumption quantities during peak and off-peak days.
• Unpack, prepare, distribute and display food and beverage, prepare buffet display and arrangements.
• Check that the food and beverage are adequate and replenished
• Preparation of food items e.g. blanching and preparation of noodles, preparing wraps & sandwiches etc.
• Ensure backend workstations are kept neat, uncluttered and clean at all times, and that safety standards are not compromised.
• Food Service Attendant must also ensure that kitchen equipment, for example, ovens, steamers, fridges used are kept clean at all times
• Assist passengers with food and beverage at the buffet

Requirements

• Have basic food and beverage handling knowledge and experience, especially on areas of food hygiene. Having experience in hotel and hospitality industries or in SHATEC
• Able-bodied and capable of carrying moderate weight.
• Pleasant disposition, well-groomed, neat and professional in appearance, well-mannered and energetic.
• Able to converse well in English. Proficiency in one or more of the local languages such as Malay, Tamil and Mandarin or key foreign language such as Japanese, French or German will be an advantage, must be fluent in English and with neutral accent.

Assistant Manager (Sales & Marketing)

We are looking for a motivated and forward looking individual to promote the sale of RAM spreaders/products and to contribute to the growth of the region assigned. The ideal candidate will possess excellent communication skills, able to identify new business opportunities and build relationships with existing and new clients.

Roles & Responsibilities

· Manage a portfolio of accounts to achieve long term-success.

· Maintain and expand customer base, develop positive relationships and maintain good rapport with key

customers.

· Resolve conflicts and provide solutions to customers in a timely manner.

· Responsible for sales activities in Singapore and South-East-Asia.

· Coordinate with sales support to ensure orders, shipment and payments are in order.

· Provide quotations for tenders.

· Attend meetings, address issues and ensure that customers’ feedback is attended to.

· Any other duties as assigned.

Requirements

· Diploma in Engineering / Business Administration

· Possess good business acumen and excellent negotiation skills.

· Cheerful personality with excellent communication and interpersonal skills. Able to interact at all levels

internally as well as externally from different cultures/backgrounds.

· A self-starter with a positive and proactive approach to problems.

· Self-motivated with the ability to work both independently and as part of a team under minimal supervision.

· Fresh graduates are welcome.

Possession of a car is preferred but not a criteria.

Essential Job Functions

He/she will be responsible for responsible for the following: 

Culture Transformation

Create and shape a workplace culture align with organization strategic objectives and future of work. Creative in organising activities to promote, infuse and sustain the culture in the organisation.

Enhance Employees Engagement

Administer and follow up with intervention to address the results of Employee Engagement & Pulse Surveys conducted. This includes organising small group conversations, making presentations to senior leaders and large group of audience.

Design & Development of Learning Interventions  

• Develop face-to-face/online learning curriculum for staff training with the objective of achieving/maintaining selected SCS-specific skills. 

• Embrace different types of training techniques, including e-learning, videos, tutorials and resource guides etc. Create training materials and ensure that quality standards are met. Create e-learning materials in a learning platform (learning management system) when needed.  

• Be creative and bold in the use of Gamification to enhance employees learning experience

• Continuously seek out and adapt latest and most appropriate instructional design and learning technology techniques, theories and methodologies to create unique and engaging content to meet the needs of our target audience.

• Identify competencies gaps and various learning activities for the Future of Work.

• Ability to conduct stand up training will be an advantage.

Special Projects

Any other projects as assigned such as preparing draft for application of awards submission.  

Requirements

The ideal candidate should have the following

• A Degree with minimum 3 or more years of relevant experience in the areas of Organisation Development & Learning, including design of learning intervention and evaluation of training programmes.

• Excellent written and verbal communication skills

• Familiar with digital learning tools and platforms.

• Must be prepared to be hands-on.    

• Excellent written and verbal communication skills.  

• Those with training qualification such as ACTA, ACLP, DACE and DDDLP will be an advantage.

Only shortlisted candidates will be notified.

The Senior Manager plays a pivotal role in supporting the Assistant Director (Policy & Administration) in policy review, digitalisation and strategic planning related to PA registered Trainers/Private Operators, courses, Interest Groups (IGs), and IG leaders. The responsibilities include monitoring the management of Trainers, IGs, case management, and course modules within the onePA system and future IT systems to facilitate effective community outreach. Additionally, the Senior Manager is responsible for maintaining records of quality service cases, overseeing feedback management from internal and external stakeholders, managing audits, and addressing audit observations to enhance the quality of training providers.

Furthermore, the role involves administering the Appointment and Renewal of Talent Advisory Panel members, overseeing the management of PA registered Trainers and Private Operators, identifying their training needs, and coordinating workshops to upgrade their skills and competency. The Senior Manager is also tasked with collating and reviewing regular reports on course participation and IG membership, generating data from the onePA/IT system for operational purposes, and preparing reports and materials for division/section meetings, presentations, and other briefings/workshops.

In addition, the Senior Manager liaises with PA registered Trainers/Private Operators, and Constituency Office Staff to align PA key messages, communicates with internal and external stakeholders on the dissemination of information and policies, and ensures the smooth operation of day-to-day office and administrative functions. Supervisory responsibilities include ensuring team compliance with Government Instruction Manual on Procurement rules and regulations, monitoring the Division's and team's budget utilization, guiding the Manager to optimize resource utilization, and overseeing the update of office inventory, maintenance of office equipment, and disposal of documents after the mandatory period.

Finally, the Senior Manager assists in other projects and duties as instructed by division's senior officers/management.

Knowledge & Skills

Minimum     

-     Demonstrates strong leadership and possess good co-curricular activities involvement

Desired       

-     At least 3 years of relevant working experience in policy development and implementation and/or quality service management work and/or work in people related field  

-     Possess good written and oral communications skills, analytical thinking and problem solving as well as planning and organising skills

-     Strong in data collation, analysis and presentation

-     Strong in managing and resolving quality service matters

-    Knowledge of 2nd language and effectively competent with computer office software

-    Able to work on weekends and weeknights, when necessary

Job Description:
We are seeking an experienced and dynamic Restaurant Manager to oversee the daily operations of the restaurant. The ideal candidate will have a strong background in food safety, inventory management, cost control, staff scheduling, customer service, budgeting, P&L management, food preparation, quality assurance, and team leadership. The Restaurant Manager will be responsible for ensuring the smooth functioning of all restaurant activities, maintaining high standards of food quality and service, and maximizing profitability.

Responsibilities:
- Oversee all aspects of restaurant operations, including food safety, inventory management, cost control, staff scheduling, and customer service.
- Develop and implement strategies to achieve sales targets and profitability goals.
- Monitor and analyze financial performance, including budgeting, P&L management, and cost control measures.
- Ensure compliance with health and safety regulations and food handling guidelines.
- Train and motivate staff to provide excellent customer service and maintain high standards of food quality.
- Create and maintain staff schedules to optimize productivity and meet customer demand.
- Collaborate with the kitchen team to ensure efficient food preparation and timely delivery.
- Conduct regular quality assurance checks to maintain food quality and cleanliness standards.
- Resolve customer complaints and ensure customer satisfaction.
- Stay updated with industry trends and implement innovative ideas to enhance the dining experience.

Requirements:
- Minimum 5-10 years of experience as a Restaurant Manager or in a similar role.
- Strong knowledge of food safety regulations and procedures.
- Proficient in inventory management, cost control, and budgeting.
- Excellent organizational and leadership skills.
- Exceptional customer service and communication abilities.
- Diploma or equivalent qualification in Hospitality Management or related field.
- Proven track record of successfully managing a restaurant operation.
- Ability to work in a fast-paced, high-pressure environment.

If you meet the above requirements and are passionate about delivering exceptional dining experiences, we would love to hear from you.

You hereby acknowledge and provide your consent for the utilization of your personal data for the explicit purpose of recruitment and job placement with this job application.

We regret to inform that only shortlisted candidates would be notified. EA License: 22C0941

WHAT’S THE JOB?

The incumbent will work together with the Restaurant Manager to manage all service aspects of our Italian Cuisine Restaurant, LUCE on a daily basis and coordinate special events.

Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

YOUR DAY-TO-DAY

• Oversee the implementation of standards as detailed in the departmental standards and procedures manual
• Supporting Restaurant Manager in delivering unique and exemplary dining experiences for our Guests, through food and beverage offerings and knowledge sharing to create memorable dining experiences.
• Works with Restaurant Manager on promotional material which is aimed at increasing revenue, covers and profit for the Restaurant with the approval of the Director of Food & Beverage.
• Conduct monthly staff meeting to ensure all management projects, policies, new product and staff movement notified and documented. During this time, encourage comments and ideas from staff for the interest of room service department
• Support superior in developing departmental standards and procedures to promote salesmanship, beverage creativity and profit
• Adhere to hotel brand standards
• Implement Promotions Calendar for F&B products in restaurant
• Anticipate market changes and review operations when necessary
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Delivers daily briefings and attends other Food and Beverage meetings as scheduled
• Works with superior in the preparation and management of the department’s budget
• Implements procedures which enhance the guest experience
• May perform additional or other adhoc duties as assigned by Restaurant Manager.

WHAT WE NEED FROM YOU

• 2 years related experience, including supervisory experience, or an equivalent combination of education and experience
• Diploma in Hotel Management, Food & Beverage, or related field
• Experienced in full service restaurants / local or international hotels
• Excellent knowledge in wine products will be an added advantage
• Good Knowledge of Italian food and Beverage and it’s preparation will be an added advantage
• Ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
• Outgoing and people oriented personality that enjoys contact with patrons
• Motivator and confident in problem handling
• Good interpersonal skills and a strong team player
• Able to guide and train the team; being a good role model for the juniors
• Able to commit to a split shift setting; Restaurant is open for Lunch & Dinner services.