Total 4,533 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Assistant Restaurant Manager

Working Day: 5 Days work week

Working hours to be discussed during interview

$2500- $3000 (depends on experience) + monthly Performance Incentive

Island-wide except west (to be discussed during interview)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high quality of preparation and service.
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
• Direct hiring, training, and scheduling of food service personnel.
• Investigate and resolve complaints concerning food quality and service.
• Assist in dishwashing duties when dishwasher absent
• Perform other duties as assigned by management.

REQUIREMENT

• Require to work on rotating shift basis which include weekends and public holidays.

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Job Summary:

• We are seeking a diligent and experienced Site Manager to oversee construction activities at our workplace design projects. As a Site Manager, you will be responsible for ensuring that construction projects are completed safely, on time, and within budget. This role offers an exciting opportunity to play a key role in bringing our design concepts to life in the built environment.

Key Responsibilities:

1. Construction Oversight:Supervise and coordinate construction activities on-site, ensuring compliance with project plans, specifications, and safety standards. Monitor progress and quality of workmanship, addressing any issues or concerns as they arise.
2. Team Management:Manage and coordinate subcontractors, vendors, and on-site personnel to ensure efficient project execution. Provide leadership and guidance to the construction team, fostering a culture of safety and quality.
3. Schedule Management:Develop and maintain construction schedules, ensuring that project milestones are met in a timely manner. Identify and mitigate potential delays or obstacles to project progress.
4. Budget Control:Monitor project budgets and expenditures, identifying opportunities for cost savings and efficiencies. Ensure that all expenditures are in line with approved project budgets.
5. Documentation and Reporting:Maintain accurate and up-to-date records of all construction activities, including daily reports, progress photos, and change orders. Prepare regular progress reports for project stakeholders, highlighting key milestones and achievements.

Qualifications and Skills:

• Previous experience in construction management or site supervision.
• Strong knowledge of construction methods, materials, and safety regulations.
• Excellent organizational and time management skills.
• Effective communication and interpersonal abilities.
• Problem-solving mindset with the ability to make decisions under pressure.

If you believe that you fit the requirements of this opportunity and this opportunity will contribute to your career aspirations, apply now or reach out to Daniel Lim at [email protected]. You may also contact Daniel at +65 6632 6679.

Reg: R21100382

EA no: 20S0075

• Unparalleled Guest Experience and Impactful Position
• Luxury Exposure and Growth Prospects

About Our Client

A global leader in premium beverages, the company boasts an exceptional array of renowned brands like Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, and Guinness. The organization's focus lies in uniting consumers and customers with its iconic offerings, crafting inventive moments that foster togetherness in celebrating life. Present in 180 countries with over 200 brands, it leverages a worldwide network of enterprising professionals whose diverse expertise, insights, and talents collectively shape its success.

Job Description

* Act as the main point of contact for all visitors, delivering a personalized and seamless journey from beginning to end.

* Design and execute tailored guest encounters, guaranteeing each experience is unforgettable and meets the highest criteria.

* Enhance and manage the operational effectiveness of the Private Client Suite.

* Uphold an unparalleled level of customer service, on par with the finest luxury brands globally.

* Supervise the visual presentation standards for our extensive range of Scotch whisky.

* Ensure the maintenance and preservation of the Private Suite's aesthetics and atmosphere.

* Develop and execute special events throughout the year, crafting distinctive moments for our customer base.

The Successful Applicant

* Background in customer service or hospitality positions, particularly in fields like upscale dining, aviation, and high-end hotels.

* Passionate about delivering top-tier customer service and upholding benchmarks of excellence.

* Capable of creating and adhering consistently to customer service guidelines and protocols.

* Excels in crafting and delivering remarkable, individualized guest experiences.

* Well-versed in wine and spirits knowledge (with a preference for WSET or CES certification) - or a strong willingness to acquire such knowledge.

* Resilient and open to new ideas, with a dedication to ongoing growth and improvement.

* Exceptional communication and interpersonal capabilities in English and Mandarin as you will be engaging and supporting the needs of multiple stakeholders and clients daily from China.

* Aptitude for planning and executing events, exhibiting meticulous attention to detail while handling multiple tasks concurrently.

* A profound sense of pride and responsibility in one's contributions, with a firm commitment to upholding our brand's legacy and standing.

What's on Offer

Within the realm of the luxury spirits portfolio, you'll engage with a curated collection of the globe's most exclusive and exceptional Scotch whiskies. Joining a team that spearheads innovation and translates challenges into opportunities within the industry, this role empowers you to hone expertise in customer service, operations management, event coordination, and global brand representation. Collaborating with a diverse and entrepreneurial worldwide network, you'll learn from professionals spanning various fields. This role also provides insight into evolving trends within the luxury market, offering the ability to shape the brand's response to digital shifts and evolving consumer preferences. If you hold a fervor for luxury, customer service, and crafting extraordinary moments, this position offers a platform for personal and professional advancement within a globally esteemed establishment.

Contact

Claris Lim (Lic No: R21100138/ EA no: 18C9065)

Quote job ref

JN-082023-6151613

Phone number

+65 6643 9732

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

• The incumbent will support his/ her Reporting Officer in the management of vendors to fulfil service contract obligations. She will also assist with all related planning, coordination, staffing and administration of daily operations.
• He/ She is accountable to the Institution Lead, Group Hospitality for proper contract management and operationalisation at the institutional level.
• He/ She will deputise the Reporting Officer and cover the duties in his/her absence.

Job description

• Ensure contract management and administration are fully compliant with contract terms and conditions, as well as NUHS Contract Management Policy and Audit Compliance
• Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance
• Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital
• Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation
• Ensure vendor performance reports are validated using source data
• Conduct 20% sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly
• Ensure contract checklists are completed when verifying the contract and vendor performance monthly
• Escalate issues to Institution Lead, Group Hospitality Services if necessary
• Oversee daily operations, user department requests and troubleshoot issues with vendor (if any)
• Raise PRs/ POs for the procurement of institution specific purchases in accordance with NUHS Procurement Policy
• Ensure vendor is compliant with Workplace Safety regulations
• Ensure institution BCP is in place with drills being planned and validated annually
• Manage in-house inventory (e.g. linen) (if applicable)
• Ensure fixed assets are tracked and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys)
• Ensure that contracts are executed accordingly, all KPIs are verified, with contract checklists completed and supporting documents appended, before submitting payment to Institution Lead for approval
• Work with Institution leads to claim LDs for non-performance
• Maintain good documentation (e.g. records of all contracts, records, reports, documentation, minutes of meetings with vendors)
• Assist Institution Lead to collate required expenses during the annual budgeting exercise
• Ensure budget is utilised according to planned activities
• Coordinate with Finance to ensure correct billing according to contractual obligations
• Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality

Requirements

• Recognised Degree, preferably in contract management in Healthcare / Hotel Setting
• At least 3 years of related experience
• Good team player
• Strong interpersonal skills
• Good writing and communication skills
• Analytical, meticulous and high level of initiative

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES
· Assisting the Restaurant Manager to ensure the smooth operation of the restaurant.

· Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high-quality preparation and service.

· To hit all financial targets

· To lead the team on each shift and ensure the company service standards are upheld.

· Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

· Direct hiring, training, and scheduling of food service personnel.

· Investigate and resolve complaints concerning food quality and service.

· Prepare checks that itemize and total meal costs using the Point of Sales system.

· Assist in operations to ensure the smooth operation of the restaurant.

· Perform other duties as assigned by management.

REQUIREMENTS
· Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

· Strong communication, interpersonal, and management skills

· Passionate about providing excellent management and interpersonal skills

· Able to work independently and in a team

· Able to communicate in English and 1 other language

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirement

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Burnt Ends has established itself as one of Asia’s most exciting places to dine. It is a modern Australian-style barbecue restaurant which offers counter seats and open kitchen. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

We are looking for a committed and proactive Service Crew member who would enjoy working in an exciting, fast-paced environment. The individual should possess an excellent and consistent level of customer service.

JOB SCOPE AND RESPONSIBILITIES

• Customer service according to procedures and standards
• Assist and ensure a smooth daily service operation (opening and closing of outlet, taking orders, table setting, cleaning outlet etc.)
• Ensure that all pre-opening duties are completed on daily basis
• Basic cashiering duties
• Provide service according to procedures and standards established by the F&B department
• Handle the beverages
• Familiar with all items on the menu and have knowledge of all recipes, drink lists, wine lists and methods of preparation and preparation time
• Recommend and promote all items on the menu or specials to guests
• Take daily inventory including for bar and report any loss or damage
• Handle guest complaints and feedback effectively and communicate to the immediate supervisor for follow-up
• Maintain a high standard of personal hygiene, appearance and deportment at all times
• Clean up section area after service and maintain cleanliness of the area
• Coordinate with the stewards, kitchen staff and bar staff to ensure smooth operation and guest satisfaction
• Help other areas of the restaurant such as answering telephones and completing financial transactions
• Maintain the table culture and restaurant ambience at all times
• Perform other related duties as required by outlet manager

Requirements:

• Prior F&B Experience preferred
• Able to start work at short notice
• Personable, charming and outgoing personality, with a strong service-attitude

JOB SUMMARY

The Assistant Resturant Manager is responsible for leading the restaurant's operations by assuring and maintaining the market's strategic and tactical posture.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

• Establishes and maintains a work environment that values teamwork, empowerment, motivation, and a commitment to customer service.

• Offers all customers top-notch customer service.

• Reacts to customer concerns in a prompt and proactive manner.

• Employs coaching techniques at all times.

• Exudes self-assurance and enthusiasm.

• Encourages and motivates employees to address customer and employee-related issues.

• Recognizes the service culture of the brand.

• Establishes service standards for everyone, both internally and externally.

• Takes responsibility for a customer's complaint or issue until it is fixed or dealt with by the proper manager or staff.

• Monitors complaints to make sure they have been resolved satisfactorily.

• Establishes relationships with all clients in order to increase both internal and external customer loyalty.

• Complies with all accounting policies used by the company.

Other Information:

• Working hours: 5 days/week
• Annual / Medical benefits provided
• Good career progression

Work Location: 47 Hill Street, SCCCI Building, Singapore 179365

Responsibilities:

• A good understanding of Business Development in Singapore.
• Identify and develop conference programmes that meet the learning needs of local SMEs.
• Develop and lead collaborative and mutually beneficial business partnerships with government agencies.
• Oversee the communications materials and marketing collaterals, experience in social media platforms.
• Work cross-functionally with different Committees to support and development of an integrated communications strategy.

Requirements:

• Degree in economics, communications, or business, with strong proficiency in written and spoken English.
• Strong managerial skills and can engage constructively with people.
• Excellent skills in analytical, communication and presentation skills.
• Well-developed knowledge of conference planning and event management experience.
• Proficiency in Adobe Photoshop/WordPress and Chinese will be an added advantage (to liaise with Mandarin speaking client).

1. To open store to start a day and/ or close store at end of day.

2. To do food preparation

3. To serve customer and cashiering for both walk-in and delivery customers

4. To do cleaning job such as sweeping floor, moping floor, washing, clear trash bins.

5. To do paperwork for operational requirements

6. To handle delivery refund / customer feedback matters

7. To train new staff

8. To do stock take and to update inventory online

9. To do packing when stocks arrive

10. Monthly store evaluation handling – must achieve 85 marks and above

11. Promotions handling

12. Weekly Sales transmission

13. To trouble shoot variances in weekly reports

14. To maintain food cost

15. To achieve good sales

16. To attend meeting, minute taking

17. To attend online course to uphold high standard of qualification

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

The Role:

We are seeking a highly motivated and skilled Content Creator & Project Manager to join our dynamic team. This role is perfect for someone who thrives in a fast-paced environment and is passionate about creating compelling content across various digital platforms. As a key player in our project management team, you will manage client accounts for social media content posting, advertising, print marketing, digital marketing, and more. Your creativity, project management expertise, and ability to work seamlessly with regional teams will drive the success of our projects and ensure client satisfaction.

Key Responsibilities:

• Develop and implement content strategies that align with our clients' goals across different platforms (social media, websites, email, etc.).
• Create engaging content, including but not limited to videos, graphics, illustrations, and animations, using tools such as After Effects, Canva, and Adobe Creative Suite.
• Act as the primary project manager for multiple client accounts, ensuring projects are delivered on time, within scope, and on budget.
• Collaborate closely with regional teams to ensure cohesive and effective project delivery.
• Maintain and grow positive client relationships through excellent communication and service.
• Monitor project progress and adjust as needed to meet deadlines and client expectations.
• Provide creative direction and feedback to team members to ensure high-quality content creation.
• Stay up-to-date with the latest digital marketing trends and content creation technologies.

Qualifications:

• Proven experience in content creation, digital marketing, or a related field.
• Strong portfolio showcasing skills in video editing, graphic design, illustration, and other content creation tools.
• Excellent project management skills, with a track record of successfully managing multiple projects simultaneously.
• Outstanding communication and interpersonal skills, with the ability to connect with clients and collaborate with teams across regions.
• Proficiency in using content creation software (e.g., Adobe Creative Suite, After Effects, Canva).
• Ability to work in a fast-paced environment and adapt to changing project requirements and deadlines.
• Diploma in Marketing, Communications, Design, or a related field is preferred.

What We Offer:

• A competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• A creative and collaborative work environment.
• The chance to work on exciting projects with a diverse, talented team.

Here at THE PROVIDORE SINGAPORE we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

If being part of a fun, dynamic team that works hard yet plays harder is something you are looking for, what are you waiting for? You might just be the next celebrated member of our team!

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

OUR BRANDS:

1. THE PROVIDORE SINGAPORE

Western Cuisine

• Downtown Gallery, Mandarin Gallery. Paya Lebar Quarters, Raffles City, Raffles Place, Wisma Atria, and Vivo City

2. RISTORANTE LUKA

Japanese & Western Fusion

• Tanjong Pagar and Cross Street Exchange

3. SUSHI KATORI

Omakase Sushi

• Tanjong Pagar

4. THE WINE DISTRIBUTION COMPANY (TWDC)

• Ayer Rajah

HIRING FOR:

RESTAURANT MANAGER

• THE PROVIDORE SINGAPORE

Western Cuisine

Job Description:

You will be responsible for managing the daily restaurant operations, safeguarding our restaurant's revenue, profitability, and quality goals.

This will be achieved by preserving our positive and productive work environment for the betterment of our employees, as well as by upkeeping the highest standards of customer service quality for our guests.

• Adhere to the standards of service and lead by example, as per requirements and training
• Work closely with the Marketing team to organize marketing activities, such as promotional events
• Guide the team in positively recommending and promoting meal items to our guests, as well as advising them on any on-going promotions
• Be involved and prepare for pre-service meetings
• Evaluate the operations and procedures and suggest improvements
• Create a sound and strong working relationship with staff and develop them to their fullest potential
• Attend and promptly respond to our guests on only queries and / or needs
• Participate in the regular evaluation of operations and procedures, suggesting improvements wherever possible
• Support enforcement of strict hygiene regulations and upkeep of the restaurant's overall cleanliness, hygiene, and safety standards
• Plan and prepare employee rosters, and reports where required
• Any other skill-development or ad-hoc task as assigned

Job Requirements:

• Will be good to have at least 5 years related working experience in a similar restaurant or Food & Beverage (F&B) environment

*We have a long and positive track record of developing our Restaurant Supervisors to Assistant Restaurant Managers, Restaurant Managers and Multi-Outlet Managers

*There are also career development options in Bar, Back-of-House (BOH, Bakery, Pastry, Deli, and Retail if the interest and passion is there

• Able to work under pressure in a fast-paced, yet fun environment
• Great communication skills with positive, interpersonal, and man-management skills
• A team player with a good sense of job responsibility and a keen eye for details
• Honest willingness to learn and grow with the Company

We look forward to receiving your application, and the opportunity to meet you!

Guest Experience Executive | Receptionist | Little India

Salary range: $2,000 + OT

Monthly Gross can reach $2500
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Scope:

1. Handle operational activities eg merchandising display, ordering of foods and supplies and from direct suppliers stocks

2. Establishes restaurant business plans by surveying restaurant demand

3. Monitoring restaurant finances, including sales and expenses

4. Sales initiatives and targets must be achieved

5. Securing people for opening and closing shift and must have relievers in case of absents, mc and leaves. and documentations.

6. Cleanliness. (for RWS must obtain passing grade on inhouse quality assurance auditors.

7. Controls purchases and inventory by meeting with the account manager

8. Food safety and hygiene

9. Profit and loss of outlet being handled

10. Financial auditing of store documents.

11. Handling mall leasing requirements and updates.

12. Resolving repairs and maintenance issues ( for rws: outside premises marketing collaterals)

13. Reporting directly to the owners for emergencies.

14. Trainings for new hires

15. Handling customer complaints

16. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards

17. Accomplishes company goals by accepting ownership for accomplishing new and different requests

Job Requirements:

· Degree in related field

· A Minimum of three years of experience required

· Proven work experience in a restaurant setting

· Proficient in Microsoft Office

· Leadership Experience

· Excellent Organizational Skills

· Strong knowledge of restaurant management software

· Team work

· The ability to work autonomously

· Willing to learn new things

· Required to work 6 days work week and able to work on weekends and Public Holidays

· Social Media Posters, Brochure and Logo Design skills

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Interested candidates can forward their CVs in PDF format to [email protected]

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Manage the inter-departmental administrative structure, workflow, communications, physical and electronic filing and approval processes, office organization.
• Support the General Manager on a day to day basis.
• Establish and maintain an efficient and productive administrative structure across all departments with the use of contemporary tools and systems.
• Manage the communications and information flows between departments to ensure all departments receive relevant and timely information.
• Handle confidential matters, such as communications with the Owner, Artyzen support office and department heads.
• Prepare management reports and monthly operational results for meetings with Owner, Artyzen support office and other hotels.
• Oversee the travel request process and purchase of travel services for employees on business against hotel policy & procedures.
• Assist the General Manager and Director of Finance with annual departmental budget preparation, replacements of FF&E and capital projects and provide supporting documentation when necessary
• Maintain an Annual Administrative Planner prepared by the Hotel’s senior management committee outlining all major administrative tasks and responsibilities and license/regulatory tasks (i.e. life safety drills) for the calendar year and trace tasks to be completed.
• Maintain a trace list of all licenses and major warranties and service agreements which is to be updated annually.
• Other ad-hoc assignments and assistance to the General Manager as needed.
• All other administrative projects and duties.

Requirements:

• Diploma or degree holder in business administration or related discipline.
• Minimum of two years of previous experience in a similar position.
• Experience in the hospitality industry will be an advantage.
• Proficient in MS Word, Excel, PowerPoint, etc.
• Good command of written and spoken English
• Excellent oral and written communications skills and ability to professionally represent the hotel and the GM office.
• A good schedule planner.
• High professional standard of integrity and confidentiality.
• Adaptable and outgoing with excellent interpersonal skill to develop and maintain good working relationships at all levels, including during difficult or challenging circumstances.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude

Restaurant Manager/Assistant Manager

$3000-$4000

5 days shift work

Location: Novena

Company Benefits:

• Monthly sales incentives

• Medical/dental benefits

• Staff meals & uniform provided

Responsibilities:

• Coordinate the entire restaurant operation, manpower deployment, and schedule planning

• Able to deploy, supervise, direct, and motivate staff

• Handle administrative and paperwork

• Daily sales reporting /Sales settlement

• Manage stock level and monthly stock take

• Procurement and liaising with suppliers.

• Update and maintenance of all operational equipment

• Hosting Guests at their tables

• Making & Confirming Guest Reservations

• Customer Service / Waiting on guest

• Deliver excellent customer service and ensure customer satisfaction

Requirements:

• Min 2 years relevant experience

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

• Support the Outlet Manager in the day-to-day operations to provide guests with high-quality food, service, and ambiance.
• Ensure the consistent maintenance of standard operating procedures, including service recovery, restaurant task cycles, and cost control.
• Take charge of outlet sales, food quality, and guest experience.
• Adhere to safety, hygiene, and cleanliness standards as mandated by NEA regulations and company policies.
• Manage tasks such as manpower scheduling, administrative duties, performance evaluations, and inventory control as needed.
• Undertake any additional tasks as required on an ad-hoc basis

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Our client is an established and very stable organization. They have their own office building in town.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

Manager - Facilities, Operations & Hospitality

The Manager – Facilities, Operations and Hospitality will do the planning, development and management of the facilities/support services and hospitality assets of our client’s HQ building owned by them.

Job Description:

Facilities maintenance matters:

• Manage licenses, renewal, repair and replacement projects;
• Develop and manage contracts for services which are outsourced, against financial performance and outcome targets including but not limited to cleaning, security and parking;
• Ensure timely and prompt responses to all feedbacks and complaints following management towards targets and benchmarks; and
• Develop and monitor key performance indicators facilities maintenance works, and manage performance towards targets and benchmarks; and
• Manage efficient use of resources (i.e., equipment, time, physical assets, supplies, etc.) within the building.

Hospitality matters:

• Establish and develop strategies, goals and action plans for development of hospitality offerings;
• Oversee and administration of event spaces – multi-purposes hall, conferences and activity rooms, catering and F&B assets;
• Manage and enhance guest/public experiences across all touchpoints; and
• Perform other duties as assigned by the Management.

Job Requirements:

• Minimum Diploma in Estate Management preferred;
• Minimum 3 years of relevant working experience;
• Basic electrical, P&S, BMS, ACMV, building, fire safety knowledge;
• 5.5 days workweek.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

We are Asia’s leading Asset and Wealth Management practice and our firm is offering you an exceptional opportunity to work with market-leading, fast-growing and specialist boutique clients in this this dynamic sector. AWMS seeks to deliver tailored one-stop-shop solutions that support the daily operations and management needs of fund managers, family offices and funds in today’s complex operating environment, empowered by our team of multi-disciplinary specialists and leading technological solutions.

Our AWMS team is expanding rapidly and we are looking for seasoned professionals to join us.

A career within AWMS Risk & Compliance Solutions will provide you with the opportunity to help companies rethink their approach to risk and compliance and create a sustainable business advantage. We’re part of a unique client proposition that advises our clients on routine and complex risk and regulatory matters and offers bespoke outsourced support, from market entry through to execution, to help our clients better manage their ongoing compliance, risk and internal audit needs.

You’ll work as part of a fast-growing team of subject matter experts with extensive industry experience in areas relating to regulatory compliance, risk management and internal controls. The team’s track record and credentials include several “industry-firsts” and numerous high profile engagements. Your clients will include leading local, regional and global asset managers, alternative asset managers (private equity, private credit, real estate, hedge funds and venture capital), traditional and digital wealth managers, digital assets and other capital market intermediaries. Digital alliances and digital solutions are core to the delivery of our services to clients. You will enjoy a stable yet flexible working environment with certainty in hours, and the ability to manage and control your own time.

Specific responsibilities include but are not limited to:

• Providing regulatory advice to clients operating in fund management, private wealth management, digital advisory, digital assets and other capital markets intermediaries (i.e. REIT managers, brokerages, corporate finance advisors and trust companies) to help optimise their risk management compliance with regulatory requirements.
• Your regulatory advice will cover areas such as licensing and registration, regulatory reporting, sales and product compliance, AML/CFT, business conduct, outsourcing, culture and conduct, and technology risk.
• Managing a team of specialists providing outsourced internal audit and risk solutions to clients. This includes conducting internal audits, outsourced regulatory inspections, operational due diligence, performing non-financial controls reviews and attestations, and assisting on AML/KYC reviews;
• Managing a team of specialists providing outsourced compliance support to clients. This includes regulatory reporting, operationalising changes and updates to regulations, conducting compliance monitoring and reporting to senior management, assisting on AML/KYC reviews and providing regulatory advice.
• Helping clients develop, implement and strengthen their enterprise risk management and compliance frameworks.
• Conducting business processes and controls reviews, including internal audit and control assurance reporting, identifying gaps, assessing risks and providing recommendations for remediation.
• Conducting thematic compliance reviews and internal audits to formulate recommendations for processes and controls to better comply with regulatory requirements, regulators’ expectations, and industry/market practices.
• Working with our strategic alliance partners to formulate new services / products to take to the market (e.g. regulatory technology / platform).
• Working on business development or new market opportunities (e.g. new clients, services, proposal formulation).
• Managing key stakeholder relationships, including communication of the scope of work, findings and observations, industry updates.

About you:

• At least 5-6 years of financial services regulatory, legal or internal audit experience in a Big 4 audit firm, regulator or financial institution. Previous employment with a regulator will be highly preferred.
• Good understanding of the asset and wealth management/digital assets/capital markets landscape.
• Strong experience in auditing and advising on local MAS regulatory requirements for capital markets intermediaries. This includes Securities and Futures Act, Financial Advisers Act, Banking Act, Payments Services Act, including AML/ CFT.
• Experience in the following areas would be beneficial
• 1. dealing with the MAS on licensing for capital markets intermediaries and approved exchanges;
• 2. auditing and advising on front office conduct and sales practices; and
• 3. technology-related regulatory requirements, which includes Technology Risk Management, Cyber Hygiene and Business Continuity Management.
• Professional, confident and highly motivated self-starter, with an ability to handle multiple engagements/projects in a fast pace environment with tight deadlines, positive attitude to learn and strong team player. Able to manage people and teams.
• Possess strong values, personal integrity and emotional intelligence.
• Meticulous and attention to details, possessing an analytical and enquiring mind-set

We regret that only short-listed candidates will be notified.

Job Descriptions

<Position Purpose:>

• To develop day-to-day operations plan and objectives for assigned area and to supervise and monitor operation team's performance and compliance of day-to-day operations while managing restaurant profitability by optimizing costs & controls

<Responsibilities:>

§ Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume
• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection
• Plan and manage staff scheduling and deployment to maximize efficiencies
• Plan, organize and execute a training system for all staff & MTs

§ Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues
• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required
• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant
• Execute marking efforts based on marketing plan developed for each concept
• Support recruitment effort for restaurant staffs
• Enforce standards and manage restaurant operating costs and profitability

§ Business Development

• Build strong partnership with landlord, suppliers and relevant authorities

§ Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value
• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant
• Manage quality control activities in line with quality assurance standards and procedures
• Investigate causes and reasons for customer complaints
• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

§ People Management

• Lead team by providing guidance, support and motivation
• Train and develop assistant managers, service, kitchen and kaiten staff
• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor
• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Job Requirements

• Must have semi fine or fine dining Japanese restaurant experience.

Working hours

• 48 hours 5 days work week