Total 92 executive assistant job vacancies in F&B / Tourism / Hospitality category in NTU Novena Campus, Singapore

F&B Management Trainee

Working Hours: 6 days rostered work week

Location: Islandwide

Salary: $2800-$3200

Requirements:

• Degree holder, with 1 year F&B experience
• Able work on weekends / public holidays

Job Scope:

• Hands-on involvement in daily operation to understand and execute duties
• Undertake management trainings and responsibilities with focus on sales management, customer satisfaction, operating expenses and shop’s profitability
• Focus mainly on Service/ FOH, but will have exposure to Kitchen/ BOH. May cover Kitchen/ BOH if operationally required
• Enforce and ensure compliance to Company SOPs, governmental regulations, food safety and hygiene standards within the store
• Any other ad-hoc duties base on operational needs

Main Responsibilities:

As a Senior Administration & Business Support Executive, you are responsible for the day-to-day operations of the office and playing a key role in creating a safe and pleasant workplace environment for the company. This includes the management of all vendors including building management, all third-party service providers (cleaning staffs) and vendors. You are also the primary contact point with our business travel providers and in providing Executive Support for Senior Management as required. You will also be required to support on other administrative activities such as coordination and support of internal visitors and company events and in receiving external guests.

• Manage day-to-day operations of the office, ensuring a safe and welcoming office environment for all staffs
• Manage office pantries, key 3rd Party service providers (Cleaning Staffs) and Building Management/Landlord
• Manage all vendors (Office Supplies, Services) to deliver efficient and cost-effective support for daily operations
• Liaise with external vendors and manage office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Act as the primary contact point for business travel providers, ensuring staffs have high quality and seamless travel experience and manage relationships with hotels and airlines
• Support in procurement of corporate contracts
• Update and track office administration expenses and monitoring of annual budget
• Coordinate and support office events and arrangements such as travel logistics, restaurant/venue booking and liaison
• Organize and sort company correspondences including coordination of internal and external courier activity
• Keep track of joiners and leavers and manage administration on/offboarding, profile creation/deletion
• Coordinate with HR and manage company merchandise
• Check and submit vendor/travel invoices for processing
• Provide business support to Senior Executives such as arrangement of travel and hotel bookings, calendar appointments and business claims as required
• Responsible for upholding the appearance of the reception area, creating a positive experience for internal and external guests
• Ensure external guests are professionally received and directed as required
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics

Experiences:

• At least 3-5 years’ relevant working experiences in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc):

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Good organization and time management skills
• Meticulous with a keen eye for detail
• Proven ability to handle confidential and sensitive information with discretion
• Self-motivated, confident, and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Bahasa/Mandarin to work with internal/external stakeholders who converse only in English, and with Bahasa/Chinese counterparts who converse only in Malay/Mandarin

Academics:

• Diploma/ Degree in Office Administration/ Business Management/ Secretarial Studies or any related field of study

• Responsible for all aspects of operation of the vaious F&B outlets assigned (Outdoor Beer Garden and KTV Lounge; Restaurant) with standards and excellent service
• Active role to contribute to the P&L and financial targets of the F&B Department
• Uplift customer relations and attend to customer complaints/ queries promptly
• Ensure minimum wastage, breakage and spoilage
• Support manpower deployment and rostering
• Upsell to achieve sales and revenue targets
• Oversee cash and stock control consistently according to company policies and SOPs
• Create interesting cocktails and constantly innovate in preparation and presentation
• Understand the crucial aspect of bar and beverage control
• Pair food with drinks and make recommendations accordingly
• Train and motivate the service team
• Any adhoc duties as required

Requirements

• Minimum 1 year experience in related industry
• Commitment to quality service, and food and beverage knowledge
• Able to start within short notice

Others:

Daily 2-way Transport provided at Caldecott/Bishan MRT

Direct to MRT/home for late hours.

Uniform and meals provided

Location: Chancery Court, 36H Dunearn Road, Singapore 309433 (nearest MRT station: Newton)

• $2800 - $3500 / month
  

Team size:

• 3 - 4 staff

Job Responsibilities:

• Oversee daily operations of the store, including opening and closing procedures.
• Ensure compliance with health and safety regulations.
• Manage inventory levels, ordering supplies as needed to avoid shortages or excess.
• Maintain the cleanliness and organisation of the store.
• Ensure all food and beverages meet quality standards and presentation guidelines.
• Train and supervise staff, ensuring they understand and adhere to company policies.
• Assist with hiring and rostering of staff where necessary.
• Assist in conducting regular performance reviews, providing feedback and coaching to staff.
• Foster a positive and productive work environment.
• Assist in responding to and managing customer feedback and enquiries - both online and offline and implement strategies to improve service quality if necessary.
• Any other ad-hoc duties assigned by Management

Job Requirements:

• At least 2 years of relevant working experience in F&B
• WSQ Food Hygiene certification
• Fluent in English
• Team player with a good learning attitude
• Able to multitask and work under pressure
• Meticulous and takes pride in work
• Strong leadership, self-motivated and good people skills
• Excellent communication and interpersonal abilities

Official working hours:

• Tue, Thu, Fri, Sat, Sun: 9.30 - 6.30pm
• Wed: 9.30 - 1.30pm
• Closed on PH

License/Certification:

• WSQ Food Safety Level 1 (Required)

JOB SCOPE

The Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

1. Supervise the Guest Service Agent, Communications Officers, Cashiers and Bellman to ensure smooth running of the Front Desk.

2. Provide excellent guest services to all guests making their enquiries at the Front Office counters.

3. Escort VIP guests to their rooms and show them the amenities within the rooms.

4. Ensure that the availability of rooms are closely monitored to make the needs of the operations.

5. Assists all guests in their checking in and checking out registration and make them feel comfortable at all times.

6. Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

1. Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any

local training institutions.

2. Possess at least 2-3 years of experience in the same capacity in the Hotel industry.

3. Excellent customer service skills in handling large group check in and check out services.

Job Description & Requirements

• Responsible for the day-to-day operations of the food service to ensure that the nutritional value and quality of meals meets the required statutory requirements and standards.
• Supervise the preparation and organisation of the meal distribution.
• Perform regular checks on the quality and quantity of both cooked and uncooked foods.
• Preparing meal ingredients for the cook, which includes washing, peeling, cutting, and slicing ingredients.
• Assisting kitchen staff to unload food supplies from delivery trucks.
• Properly washing and drying all dishes, utensils, cooking instruments and cutting boards.
• Neatly putting away all utensils, cooking instruments, dishes, and cutting boards in their respective places.
• Removing garbage, replacing garbage bags, and washing garbage cans.
• Storing ingredients and food items according to food safety standards.
• Perform additional duties as requested.

Requirements:

• Certificate in Food Hygiene Audit
• At least 2 years of cooking and supervising experience in a commercial/healthcare setting.
• People centric and able to interact in a multi-cultural environment.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

• Opportunities for Professional Development
• Good Company Benefits
• 5.25 Working Days / Office Hours

As a Executive Building & Facilities Management, you will be responsible for the following duties:

• Facility Maintenance & Operations: Oversee and maintain company facilities, ensuring high standards of upkeep, safety, and functionality for an optimal work environment. Supervise all maintenance and administrative activities, including site inspections, employee support, and facility enhancements.
• Project & Contract Management: Plan, monitor, and execute all repair, maintenance, and renovation projects from cost estimation to documentation. Handle vendor sourcing, contract negotiations, and ensure quality service delivery within budget.
• Health & Safety Compliance: Implement and manage EHS (Environment, Health & Safety) protocols. Regularly review policies on fire safety, health, risk, and disaster recovery to meet compliance and operational efficiency.
• Budget & Resource Management: Prepare, track, and manage facility budgets, aiming for cost-effective resource use. Monitor expenses, contract invoicing, and manage cost-saving initiatives.
• Staff Supervision: Lead and train the Building and Facilities team, ensuring efficient staffing, performance management, and adherence to operational standards.
• Emergency Preparedness: Conduct fire drills and tabletop exercises; ensure security and respond promptly to alarms and facility issues.
• Liaison & Documentation: Represent the company with regulatory bodies, oversee necessary certifications and permits, and maintain comprehensive records for all facilities.

Requirement:

• Minimum 5 years as executive/senior executive/supervisory role in related field
• Diploma or Bachelor's degree in Facilities Engineering or related qualifications such as facilities, project management, business management or construction management

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email

Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Job Description & Requirements:

We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall OSN offline brand experience.

You should be someone who understands the brand and embodies our values.

Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.

The current position offered will be Full-Time Retail & Operations Executive or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Responsibilities include:

Retail:

• Executing and overseeing day to day operations i.e., Opening/Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, goods receiving or deliveries
• Assisting in setup and roll out of new stores locally and overseas
• Achieving or exceeding sales and customer growth targets
• Ensuring excellent in store customer service and experience
• Executing in store-activities, events or campaigns
• Reporting on a daily/weekly/monthly product and sales performance
• Contributing regularly at internal meetings with team members to optimise store operations, improve workflow and productivity
• Reporting to Retail & Community manager

Customer service:

• Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
• Contributing regularly to innovation and improvement of workflow between online and offline sales channels
• Inspecting returned items and processing store credit refunds
• Ensuring excellent customer experience online and offline

• Minimum I year working experience in retail (Fashion or F&B a bonus) or a customer-facing role
• Honest, hardworking, responsible, pro-active and a strong team player
• Able to converse fluently in English
• Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Please apply by submitting your CV to [email protected].

• Health Insurance
• Staff Discount
• Meal Allowance
• Transport Allowance (Launch Prep Shifts)
• Birthday Leave

Interfaces with business team and operations to support the process of winning work. Leads responses to client RFI/RFQ/RFPs and applies standard pursuit processes to ensure efficiency in schedule and bid compliance. Responsible for print, electronic and oral proposal deliverables. Provides market research and competitive intelligence and leverages data systems and tools to support proposal strategy and business strategic planning efforts. 

Job Description

• Manage all technical and commercial components for multi-disciplinary services bids

• Preparation of internal governance, production of winning proposals and presentations to drive business growth.

• Coordinates and manages proposal technical components, internal governance, pricing and presentations.

• Demonstrates excellent communication skills and the ability to recognise, process, and present information.

• Fully understands the requirements of the RFP, coordinates with technical leads for required technical and commercial inputs.

• Coordinates with other End Markets and Regions to ensure that the RFP scope is addressed adequately and all costs are accurately considered.

• Obtains quotes from sub-consultants as required and negotiates appropriate terms and conditions based on AECOM's standard contract and risk committee requirements.

• Preparation of compelling proposals with win themes based on a complete understanding of client needs.

• Understands the competition and market trends and works closely with the Major Pursuits Team on strategic pursuits.

• Verifies that all legal qualifications and the Southeast Asia risk committee directives have been included in the final bid document before submission to the client.

5 Days,44hrs Work Week

Meals & Uniform Provided

7 Days Annual Leave

Other Benefits

Job Description

- Maintain kitchen safety and hygiene

- Manage stock levels and wastage

- Assist with all food preparation and cooking duties

- Always maintain critical standard: holding times, service speed and quality, raw and furnished product quality at all times

- Responsible for area of food preparation

- Monitor and maintain condition of equipment used

- Any other duties that might be assigned from time to time.

As a publicly listed company, we are dedicated to integrating sustainability into every aspect of our operations and setting industry standards for environmental and social governance. Your efforts will be crucial in ensuring the organization not only stays resilient but also champions sustainable growth and leadership in the marketplace.

This role will collaborate with various departments to develop and implement risk management, compliance and ESG strategies, policies and initiatives, helping the Group to remain resilient and build a sustainable business.

Responsibilities:

Sustainability

• Help develop, implement, and continuously improve sustainability policies and procedures, and conduct materiality assessments.
• Work with cross-functional teams to identify and implement ESG initiatives that support the Group’s sustainability goals and improve resource efficiency.
• Support reporting on sustainability/ESG matters to risk management committees, senior management, and the Board, including managing secretariat duties for sustainability committees and taskforces.
• Oversee the production of sustainability reports, ensuring they are accurate, transparent, and compliant with reporting frameworks such as TCFD, GRI, and ISSB, including coordinating the external assurance process.
• Identify and evaluate potential ESG risks and opportunities, providing recommendations for mitigation and improvement.
• Monitor and report on the organization’s ESG performance to ensure alignment with regulatory requirements and industry best practices, including managing ESG-related data and collaborating with departments to keep records accurate.

Risk Management

• Support the implementation and enhancement of the Enterprise Risk Management framework/processes to improve risk management capabilities and culture across different business units.
• Assist in reporting risk-related matters to risk management committees, Senior Management, and the Board, including secretariat duties for these committees.
• Conduct regular risk assessments and update the risk register to effectively identify, track, monitor, and address inherent and residual risks.
• Gather, analyze, and report on Key Risk Indicators (KRIs) in collaboration with relevant departments to maintain accurate records.
• Organise, and lead risk management training programs to raise risk awareness and improve skills, including workshops on risk and compliance assessment.
• Aid in the development and implementation of new risk management tools and systems to enhance the efficiency and effectiveness of risk management processes.

Compliance

• Provide advisory support to management and business units to ensure adherence to relevant laws and regulations.
• Stay updated on market trends and regulatory compliance issues, including global developments that may impact business operations.
• Assist in overseeing the Group’s Personal Data Protection function, including policy updates, staff training, and collaboration with the Digital Technology department to ensure data security and confidentiality.
• Maintain and revise compliance and governance policies and procedures, such as Anti-Bribery and Corruption policies, and support other legal and compliance functions.
• Conduct periodic compliance checks and assist in investigating and addressing compliance issues, including breaches of laws, regulations, policies, and contract management.
• Coordinate and deliver governance and compliance-related training programs.
• Provide advisory support to management and business units to ensure adherence to relevant laws and regulations.

Others

• Manage and support implementation of Group-wide new initiatives and projects.
• Serve as liaison with internal auditors on risk management, compliance and ESG related matters.
• Undertake any other tasks which may be assigned on ad-hoc basis.

Requirements:

• Degree or professional qualification in relevant discipline (e.g Environmental Science, CPA, accountancy, sustainability.
• Minimum 3 years of relevant experience in Environmental Science, accounting, auditing, finance, risk management, compliance, ESG or sustainability reporting etc.
• Advanced proficiency in data analysis and reporting and project management.
• Self-driven and detail-oriented team player who is meticulous and organized.
• Strong collaboration skills and able to work independently in a fast-paced environment.
• Strong written and oral communication and presentation and interpersonal skills.
• Strong stakeholder management skills and ability to interact well with different functions and levels.
• Proficiency in relevant reporting software that facilitates data visualization and presentation, such as Tableau, or ERM/ESG-specific platforms will be highly beneficial.

We offer:

• 5 Days Work Week (Including Sat, Sun & PH)
• FHC Sponsored
• Attractive Salary Package
• Variable Bonus
• Medical Benefits
• Staff Discount
• Staff Meal Allowances
• Great Career Progression

Responsibilities:

• Greet and serve walk-in guests with your warm and friendly smile
• Promote boutique specialties and offers recommendations
• Handle payment graciously to our guests
• Handle restaurant set-up, cleaning duties, table setting and etc for our next dining guest
• Make sure the hygiene is in excellent condition
• Any other appropriate duties and responsibilities as assigned by the Superior
• Able to commit to Weekends and Public Holidays

About the Job: 

• To perform tasks that require prolonged standing duration
• Ensure compliance to Food Safety and Hygiene practices
• Attend to customers’ needs and requests in a pleasant manner
• Ensuring products are in perfect condition and correctly priced at all times
• Upkeep cleanliness and hygiene standards at all times
• Fast food/Café with cashiering experience and able to perform manual chores
• Able to work on rotating shifts and support retail operation peak periods on public holidays and both Saturdays and Sundays

Reporting to Senior Manager, Communications and Outreach, the successful candidate plays an integral role in driving communications and outreach efforts to enhance stakeholder engagement through developing compelling and regular content for traditional and digital media.

Job Description

• Develop and implement communications strategies, campaigns and/ or initiatives to achieve the communication goals and objectives of the organisation
• Develop, curate and update content on DPH’s digital platforms (social media and websites) and press materials (press releases, factsheets, speeches)
• Media monitoring and analysis of media coverage and social media content
• Respond to media queries, story-pitching and facilitation of media interviews
• Produce and edit corporate collaterals such as Annual Report, videos, brochures and posters, e-newsletters, articles etc.
• Website Revamp
• Brand custodian of the organisation

Job Requirements

• Degree in Media and Communications, Mass Communications and Public Relations or related discipline
• At least 2-4 years of relevant working experience in public relations and corporate communications
• Prior work experience in a Public Relations / Integrated Communications agency, healthcare/social services organisation preferred
• Strong command of written and spoken English and Chinese (for media content handling and communication with Chinese speaking patients)
• Social media savvy in managing social media channels (i.e. Facebook, Instagram, Twitter, YouTube, LinkedIn and campaigns, including content creation)
• Strong communication and interpersonal skills
• Organised team player with a keen eye for details
• Good time and project management skills
• Able to multi-task and work independently in a fast-paced environment
• Possess critical thinking skill
• Prior work experience in a Social Services Agency, Public Relations/ Integrated Communications agency or healthcare sector preferred

Description

Kindly note that Ikea Alexandra operates a Non Halal restaurant.

Candidates will be working as a team in our F&B areas in order to provide top quality service to ensure that customer's receives a positive experience while dining.

ABOUT THE JOB:

- Ensure area of responsibility is well maintained throughout the day – clean, tidy, organized and inviting at all times;

- Contribute to the department’s action plan by taking ownership for my part in its delivery;

- Help and support colleagues when needed and in sharing of knowledge help encourage each other. - Take an active role in my team and co-operate when appropriate with colleagues in other are of the store;

- Be aware of top selling products and ensure they are available or promote alternative when these are unavailable;

- Always looking for more effective ways of working to reduce cost and be cost-conscious;

- Follow and comply with internal rules, policies and daily operational routines regarding issues like quality, food safety as set by manager;

- Ensuring department is safe and customer are always in focus and strive to make them smile- Serve customers behind the Hot line with a smile

- Prepare Hot and Cold dishes assigned

- Ensure products and condiments are stocked up, in good condition and replenished on time

- Other ad-hoc duties as assigned.

JOB SCOPE

The Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

1. Supervise the Guest Service Agent, Communications Officers, Cashiers and Bellman to ensure smooth running of the Front Desk.

2. Provide excellent guest services to all guests making their enquiries at the Front Office counters.

3. Escort VIP guests to their rooms and show them the amenities within the rooms.

4. Ensure that the availability of rooms are closely monitored to make the needs of the operations.

5. Assists all guests in their checking in and checking out registration and make them feel comfortable at all times.

6. Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

1. Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any

local training institutions.

2. Possess at least 2-3 years of experience in the same capacity in the Hotel industry.

3. Excellent customer service skills in handling large group check in and check out services.

The Restaurant & Bar Executive will deliver prompt and professional F&B service to Hotel’s guests and assisting the management of all aspects of the Restaurant & Bar, Meeting Space, Swimming Pool functions, in accordance with operation standards. He/she must be familiar with ALL Loyalty Program to recruit members and be able to share information when handling existing ALL members.

Outlet Operations

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operations.

• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.

• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.

• Take food and beverage orders according to guest’s requirements and preferences.

• Deliver food & beverage services in accordance to departmental standards and procedures.

• Ensure that all food & beverage are serve according to LQA service standard.

• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.

• Remember individual guest’s names and their preferences to extend a personalized service.

• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Essential Duties and Responsibilities:

• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Learns to carry out testing on all aspects of work and calibration of equipment in the respective section when necessary.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Learns to perform the duties of a Quality Officer for the section
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Contributes to a cohesive team environment. Plans individual workload in coordination with team members.
• General laboratory work like sample receipt and registration, preparation of sample bottles and helping to maintain cleanliness of laboratory, equipment and apparatus.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Assist the Lab Manager/Senior Chemist in all aspects of work in the respective section.
• Demonstrate and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.

The Executive Chef is responsible for overseeing all aspects of kitchen and stewarding operations, including menu planning, food preparation, staff management, quality control, cost management, and ensuring compliance with health and safety standards. He/she is responsible for the maintaining of culinary standards and reputation of the establishment.

Primary Responsibilities

• Responsible for designing and creating menus that align with the restaurant's concept, target audience, and culinary vision. This involves creating new dishes, selecting ingredients, and considering factors such as seasonality, food trends, and dietary restrictions.

• Oversees and participates in food preparation, ensuring that dishes are prepared to high standards of taste, presentation, and quality. Also be responsible for specialized cooking techniques and handling intricate recipes.

• Responsible for recruiting, hiring, and training kitchen staff, including sous chefs, line cooks, and prep cooks. Provide guidance and mentorship to the team, ensuring a positive work environment, and maintaining high levels of productivity and professionalism.

• Manages all aspects of kitchen operations, including workflow, organization, and scheduling. Ensure that food is prepared and served efficiently, maintain cleanliness and hygiene standards, and monitor inventory levels of ingredients and supplies.

• Maintains strict quality control standards to ensure that all dishes leaving the kitchen meet the restaurant's standards. They taste and evaluate food regularly, monitor portion sizes, and provide feedback and guidance to the kitchen staff to maintain consistency and quality.

• Responsible for controlling costs in the kitchen, including food costs and labor expense, develop and manage budgets, negotiate with suppliers, and optimize the use of ingredients to minimize waste and maximize profitability.

• Collaborates with other departments, such as front-of-house staff and management, to ensure smooth operations and excellent customer service. Communicate effectively with the team, providing clear instructions and fostering a positive and collaborative work environment.

• Ensures compliance with health and safety regulations and food handling standards. Establish and enforce proper sanitation and safety procedures, conduct regular inspections, and address any issues or concerns promptly.

• Aware and updated on trends, techniques, and innovations. They seek opportunities for creativity and experimentation, incorporating new flavors, ingredients, and cooking methods into the menu to keep it fresh and appealing.

• Interact with guests, receive feedback, and handle special requests or dietary requirements. And participates in culinary events, promotions, and collaborations to enhance the restaurant's reputation and attract customers.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.
And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

Job Overview: This is a crucial role within the Singapore Business Unit, providing dynamic support across multiple functions, including Partnership, Financial Products, Credit, Sales, Operations, and Collections. The focus of this role may shift in alignment with business directions and needs, requiring flexibility and adaptability.

Responsibilities

• Lead and Support: Manage borrower-facing activities, including acquisition, onboarding, collection related processes (e.g. product calculation, preparation of Statement of Account,Giro/DDA application processing, etc) and telesales team management, etc.
• Backend Operations: Oversee backend activities related to borrowers and partners, such as KYC checks, CRM updates, referral fee payouts, collection monitoring, partner contract generation, loan drawdown processes, etc.
• Reporting: Prepare and deliver daily, weekly, and monthly reports for various stakeholders, including the Business Unit weekly tracker, Financial Product Portfolio trackers and Partnership tracker, etc
• Process Improvement: Enhance and maintain existing Standard Operating Procedures (SOPs) to ensure operational accuracy and efficiency.
• Undertake ad-hoc responsibilities as they arise, demonstrating the ability to adapt to new challenges and align with evolving company objectives.

Requirements (Must-Haves)

• Exceptional attention to detail with the ability to multitask effectively in a fast-paced environment, meeting strict deadlines.
• Creative problem-solving skills with the ability to devise sustainable solutions to complex challenges.
• Strong communication skills, confident in conveying information clearly, and adept at collaborating across teams.
• Self-motivated, humble, and a proactive team player.
• Willingness to share knowledge, ideas, and best practices with colleagues.
• Proficient in MS Office, especially Excel/Gsheets, with a strong understanding of advanced features.
• Strong business acumen with a genuine enthusiasm for supporting SMEs.

Additional Requirements (Good-to-Haves)

• Prior experience in Sales or Operations support roles.
• Familiarity with Slack and/or Google Workspace.
• Basic knowledge of SQL and Python, as required by the scope of work.

Job Descriptions

• Entertaining walk-in purchases including cashiering
• Providing friendly and knowledgeable customer service by answering questions about the product
• Making coffee and other drinks according to SOPs
• Assisting in baking according to SOPs
• Packing of baked goods into boxes
• Sorting orders for self-collection and delivery
• Supporting cleanup duties to ensure the bakery remains tidy, organised, and ready for the next day's production
• Any other relevant task as required by management

Job Requirements

• Willing to learn with a positive attitude
• Flexible and able to adapt to changes
• Team-player
• Meticulous and takes pride in work
• Able to work independently with minimal supervision
• Fluent in English
• Probation period of 1 month prior to confirmation of full time position
• No experience required (training will be provided) but relevant experience will be advantageous
• Food hygiene certification (required)

Benefits

• 13th month salary
• Overtime pay
• Performance bonus
• Employee discount

Working hours

• 5.5 day work week
• 9am to 5pm daily (closed on Mondays)
• 8.30am-12.30pm (Thurs)

[Job ID: 678078]

Responsibilities :

Market Risk Management

• Execute assigned duties in ensuring timely report generation through trading system and various risk management activities, such as market risk management (commodity - both of physicals and derivatives/foreign exchange) through reporting and analysis of respective risk exposures and profit and loss fluctuation on daily basis.
• To compile prices from various sources and build daily price curves for uploading to the trading system.
• To perform month-end, quarter-end (inventory valuations) and year-end (annual back-test and stress-test) evaluations, in a timely manner.

Credit Risk Management

• Calculate the current credit risk position exposed to customers using the designated system.
• Check the position against approved position limit on a daily basis.
• Prepare position report on a daily basis.

Market Analysis

• Keep up to date with relevant market happenings, in terms of fundamentals, macro economics and key prices
• To compile a weekly report on the above and present them to the front office for the weekly market update
• Perform any other duties as assigned by the Manager/Senior Manager/General Manager from time to time.

Requirements :

• Minimum 2 years of working experience in an oil & gas trading company, and experience in the risk management division (i.e. Middle Office) of energy trading company is preferred (fresh graduates with relevant skillset, strong interest in commodity risk management or relevant internship experience may also be considered)
• Proficient in MS Office applications such as Excel, VBA programming, Power BI, Power Automate
• Able to work independently and as well as part of the team.
• Familiar with commodity trade management system such as Entrade system will be an advantage

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EA Personnel Name: Ong Jia Hao Lavis

EA Personnel Registration Number: R21100883

EA License no.: 07C5771

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist the outlet manager on daily Front of the House and Heart of the House operations
• Monitor the reservation status and communicate with culinary team
• Plan and arrange manning to meet business needs
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Offer a personalize guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up on correct procedures implemented by outlet manager as to prevent future recurrence
• Focus on the dining experience for LCAH members
• Ensure that safe working practices are followed including emergency procedures
• Assist Outlet Manager to organize and implement F&B promotions and special functions periodically
• Oversee the stock requisition and usage of operation equipment/supplies
• Maintain and check the outlet’s/heart of the house’s cleanliness and comply with the F&B sanitation and hygiene rules and regulations
• Participate in departmental leadership activities as a member of the team
• Maintain levels of confidentiality and discretion for guests
• Develop own knowledge and skills as a contributing member of the F&B team

Qualifications:

• 1 year F&B management experience
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Evidence of Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management
• Service oriented with an eye for details
• Good computer skills and proficient in Microsoft Office-Words & Excel
• Good problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Use sensitivity and discretion in supporting guest needs
• Lead to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/