Total 4,287 hotel manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Guest Experience Executive | Receptionist | Little India

Salary range: $2,000 + OT

Monthly Gross can reach $2500
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Scope:

1. Handle operational activities eg merchandising display, ordering of foods and supplies and from direct suppliers stocks

2. Establishes restaurant business plans by surveying restaurant demand

3. Monitoring restaurant finances, including sales and expenses

4. Sales initiatives and targets must be achieved

5. Securing people for opening and closing shift and must have relievers in case of absents, mc and leaves. and documentations.

6. Cleanliness. (for RWS must obtain passing grade on inhouse quality assurance auditors.

7. Controls purchases and inventory by meeting with the account manager

8. Food safety and hygiene

9. Profit and loss of outlet being handled

10. Financial auditing of store documents.

11. Handling mall leasing requirements and updates.

12. Resolving repairs and maintenance issues ( for rws: outside premises marketing collaterals)

13. Reporting directly to the owners for emergencies.

14. Trainings for new hires

15. Handling customer complaints

16. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards

17. Accomplishes company goals by accepting ownership for accomplishing new and different requests

Job Requirements:

· Degree in related field

· A Minimum of three years of experience required

· Proven work experience in a restaurant setting

· Proficient in Microsoft Office

· Leadership Experience

· Excellent Organizational Skills

· Strong knowledge of restaurant management software

· Team work

· The ability to work autonomously

· Willing to learn new things

· Required to work 6 days work week and able to work on weekends and Public Holidays

· Social Media Posters, Brochure and Logo Design skills

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Interested candidates can forward their CVs in PDF format to [email protected]

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Manage the inter-departmental administrative structure, workflow, communications, physical and electronic filing and approval processes, office organization.
• Support the General Manager on a day to day basis.
• Establish and maintain an efficient and productive administrative structure across all departments with the use of contemporary tools and systems.
• Manage the communications and information flows between departments to ensure all departments receive relevant and timely information.
• Handle confidential matters, such as communications with the Owner, Artyzen support office and department heads.
• Prepare management reports and monthly operational results for meetings with Owner, Artyzen support office and other hotels.
• Oversee the travel request process and purchase of travel services for employees on business against hotel policy & procedures.
• Assist the General Manager and Director of Finance with annual departmental budget preparation, replacements of FF&E and capital projects and provide supporting documentation when necessary
• Maintain an Annual Administrative Planner prepared by the Hotel’s senior management committee outlining all major administrative tasks and responsibilities and license/regulatory tasks (i.e. life safety drills) for the calendar year and trace tasks to be completed.
• Maintain a trace list of all licenses and major warranties and service agreements which is to be updated annually.
• Other ad-hoc assignments and assistance to the General Manager as needed.
• All other administrative projects and duties.

Requirements:

• Diploma or degree holder in business administration or related discipline.
• Minimum of two years of previous experience in a similar position.
• Experience in the hospitality industry will be an advantage.
• Proficient in MS Word, Excel, PowerPoint, etc.
• Good command of written and spoken English
• Excellent oral and written communications skills and ability to professionally represent the hotel and the GM office.
• A good schedule planner.
• High professional standard of integrity and confidentiality.
• Adaptable and outgoing with excellent interpersonal skill to develop and maintain good working relationships at all levels, including during difficult or challenging circumstances.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude

Restaurant Manager/Assistant Manager

$3000-$4000

5 days shift work

Location: Novena

Company Benefits:

• Monthly sales incentives

• Medical/dental benefits

• Staff meals & uniform provided

Responsibilities:

• Coordinate the entire restaurant operation, manpower deployment, and schedule planning

• Able to deploy, supervise, direct, and motivate staff

• Handle administrative and paperwork

• Daily sales reporting /Sales settlement

• Manage stock level and monthly stock take

• Procurement and liaising with suppliers.

• Update and maintenance of all operational equipment

• Hosting Guests at their tables

• Making & Confirming Guest Reservations

• Customer Service / Waiting on guest

• Deliver excellent customer service and ensure customer satisfaction

Requirements:

• Min 2 years relevant experience

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

• Support the Outlet Manager in the day-to-day operations to provide guests with high-quality food, service, and ambiance.
• Ensure the consistent maintenance of standard operating procedures, including service recovery, restaurant task cycles, and cost control.
• Take charge of outlet sales, food quality, and guest experience.
• Adhere to safety, hygiene, and cleanliness standards as mandated by NEA regulations and company policies.
• Manage tasks such as manpower scheduling, administrative duties, performance evaluations, and inventory control as needed.
• Undertake any additional tasks as required on an ad-hoc basis

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Our client is an established and very stable organization. They have their own office building in town.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

Manager - Facilities, Operations & Hospitality

The Manager – Facilities, Operations and Hospitality will do the planning, development and management of the facilities/support services and hospitality assets of our client’s HQ building owned by them.

Job Description:

Facilities maintenance matters:

• Manage licenses, renewal, repair and replacement projects;
• Develop and manage contracts for services which are outsourced, against financial performance and outcome targets including but not limited to cleaning, security and parking;
• Ensure timely and prompt responses to all feedbacks and complaints following management towards targets and benchmarks; and
• Develop and monitor key performance indicators facilities maintenance works, and manage performance towards targets and benchmarks; and
• Manage efficient use of resources (i.e., equipment, time, physical assets, supplies, etc.) within the building.

Hospitality matters:

• Establish and develop strategies, goals and action plans for development of hospitality offerings;
• Oversee and administration of event spaces – multi-purposes hall, conferences and activity rooms, catering and F&B assets;
• Manage and enhance guest/public experiences across all touchpoints; and
• Perform other duties as assigned by the Management.

Job Requirements:

• Minimum Diploma in Estate Management preferred;
• Minimum 3 years of relevant working experience;
• Basic electrical, P&S, BMS, ACMV, building, fire safety knowledge;
• 5.5 days workweek.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

We are Asia’s leading Asset and Wealth Management practice and our firm is offering you an exceptional opportunity to work with market-leading, fast-growing and specialist boutique clients in this this dynamic sector. AWMS seeks to deliver tailored one-stop-shop solutions that support the daily operations and management needs of fund managers, family offices and funds in today’s complex operating environment, empowered by our team of multi-disciplinary specialists and leading technological solutions.

Our AWMS team is expanding rapidly and we are looking for seasoned professionals to join us.

A career within AWMS Risk & Compliance Solutions will provide you with the opportunity to help companies rethink their approach to risk and compliance and create a sustainable business advantage. We’re part of a unique client proposition that advises our clients on routine and complex risk and regulatory matters and offers bespoke outsourced support, from market entry through to execution, to help our clients better manage their ongoing compliance, risk and internal audit needs.

You’ll work as part of a fast-growing team of subject matter experts with extensive industry experience in areas relating to regulatory compliance, risk management and internal controls. The team’s track record and credentials include several “industry-firsts” and numerous high profile engagements. Your clients will include leading local, regional and global asset managers, alternative asset managers (private equity, private credit, real estate, hedge funds and venture capital), traditional and digital wealth managers, digital assets and other capital market intermediaries. Digital alliances and digital solutions are core to the delivery of our services to clients. You will enjoy a stable yet flexible working environment with certainty in hours, and the ability to manage and control your own time.

Specific responsibilities include but are not limited to:

• Providing regulatory advice to clients operating in fund management, private wealth management, digital advisory, digital assets and other capital markets intermediaries (i.e. REIT managers, brokerages, corporate finance advisors and trust companies) to help optimise their risk management compliance with regulatory requirements.
• Your regulatory advice will cover areas such as licensing and registration, regulatory reporting, sales and product compliance, AML/CFT, business conduct, outsourcing, culture and conduct, and technology risk.
• Managing a team of specialists providing outsourced internal audit and risk solutions to clients. This includes conducting internal audits, outsourced regulatory inspections, operational due diligence, performing non-financial controls reviews and attestations, and assisting on AML/KYC reviews;
• Managing a team of specialists providing outsourced compliance support to clients. This includes regulatory reporting, operationalising changes and updates to regulations, conducting compliance monitoring and reporting to senior management, assisting on AML/KYC reviews and providing regulatory advice.
• Helping clients develop, implement and strengthen their enterprise risk management and compliance frameworks.
• Conducting business processes and controls reviews, including internal audit and control assurance reporting, identifying gaps, assessing risks and providing recommendations for remediation.
• Conducting thematic compliance reviews and internal audits to formulate recommendations for processes and controls to better comply with regulatory requirements, regulators’ expectations, and industry/market practices.
• Working with our strategic alliance partners to formulate new services / products to take to the market (e.g. regulatory technology / platform).
• Working on business development or new market opportunities (e.g. new clients, services, proposal formulation).
• Managing key stakeholder relationships, including communication of the scope of work, findings and observations, industry updates.

About you:

• At least 5-6 years of financial services regulatory, legal or internal audit experience in a Big 4 audit firm, regulator or financial institution. Previous employment with a regulator will be highly preferred.
• Good understanding of the asset and wealth management/digital assets/capital markets landscape.
• Strong experience in auditing and advising on local MAS regulatory requirements for capital markets intermediaries. This includes Securities and Futures Act, Financial Advisers Act, Banking Act, Payments Services Act, including AML/ CFT.
• Experience in the following areas would be beneficial
• 1. dealing with the MAS on licensing for capital markets intermediaries and approved exchanges;
• 2. auditing and advising on front office conduct and sales practices; and
• 3. technology-related regulatory requirements, which includes Technology Risk Management, Cyber Hygiene and Business Continuity Management.
• Professional, confident and highly motivated self-starter, with an ability to handle multiple engagements/projects in a fast pace environment with tight deadlines, positive attitude to learn and strong team player. Able to manage people and teams.
• Possess strong values, personal integrity and emotional intelligence.
• Meticulous and attention to details, possessing an analytical and enquiring mind-set

We regret that only short-listed candidates will be notified.

Job Descriptions

<Position Purpose:>

• To develop day-to-day operations plan and objectives for assigned area and to supervise and monitor operation team's performance and compliance of day-to-day operations while managing restaurant profitability by optimizing costs & controls

<Responsibilities:>

§ Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume
• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection
• Plan and manage staff scheduling and deployment to maximize efficiencies
• Plan, organize and execute a training system for all staff & MTs

§ Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues
• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required
• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant
• Execute marking efforts based on marketing plan developed for each concept
• Support recruitment effort for restaurant staffs
• Enforce standards and manage restaurant operating costs and profitability

§ Business Development

• Build strong partnership with landlord, suppliers and relevant authorities

§ Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value
• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant
• Manage quality control activities in line with quality assurance standards and procedures
• Investigate causes and reasons for customer complaints
• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

§ People Management

• Lead team by providing guidance, support and motivation
• Train and develop assistant managers, service, kitchen and kaiten staff
• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor
• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Job Requirements

• Must have semi fine or fine dining Japanese restaurant experience.

Working hours

• 48 hours 5 days work week

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for Best Theme Attraction at TTG Travel Awards 2017, Best Attraction Experience, Breakthrough Contribution to Tourism and Best Customer Service (Attractions) at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

Reporting to the Deputy Director (Innovation & Technology), the incumbent is responsible for the planning, implementation, and management of various digital, platform services and innovation projects for the Gallery. The Senior Manager shall lead and guide the project team to ensure successful delivery and operationality of the various Digital, Platform Services and Innovation projects for the Gallery, and include the Singapore Visual Arts Cluster (SVAC) sister organizations where relevant (eg. Shared systems), covering the Singapore Art Museum (SAM) and the Singapore Tyler Print Institute (STPI).

In the role of a Project Manager with expertise in Business Process and Change Management, your responsibilities will encompass guiding cross-functional teams, identifying opportunities for enhancement, and executing impactful solutions to elevate overall operational efficiency and effectiveness.

RESPONSIBILITIES

• Assist the Deputy Director in managing a team of technology professionals, including managing project managers and outsourced vendors.

• Provide coaching and guidance to team members, including performance feedback and development planning.

• Lead more complex project teams, anticipate and manage project resources, including I&T team and cross-divisional team members, to ensure successful project delivery.

• Lead and manage project lifecycle, identify business requirements, lead the project planning, develop business case, manage project delivery, conduct user acceptance testing and monitor post implementation benefits in close consultation with various stakeholders.

• Collaborate with other departments within the Gallery to ensure that technology-based projects and programs are integrated into the overall visitor and employee experience.

• Manage all activities relating to procurement of IT products and services to ensure vendor services are delivered on time, within budget and meeting customer requirements.

• Manage IT projects to ensure adherence to corporate governance and security requirements.

• Create and maintain standard operating process (SOP), technical, project or other related documentations to support development, project, and contract management.

• Oversee the day-to-day operational support and escalate any issues to the vendors for the digital and platform services.

• Engage potential solution vendors to test products, develop tender specifications, obtain budgetary estimates and to manage the process in the selection of competitive solutions.

• Design and recommend optimized processes to streamline operations, increase productivity, and drive cost savings.

• Implement process improvement initiatives, fostering a culture of continuous improvement across the organization.

• Stay abreast of emerging technologies and industry trends, and make recommendations for their application within the Gallery context.

• Build partnerships with external vendors, consultants, and other stakeholders to support the development and execution of technology projects.

• Diploma/Degree in Computer Science/ Computer Engineering/ Information Technology or equivalent.

• Minimum 5-7 years of relevant working experience.

• Good knowledge of project management methodology. Project Management Professional (PMP), Certified IT Project Manager (CITPM) or relevant technical skills/certification, or relevant working experience in digital implementation will be an advantage.

• Familiarity with change management principles and experience implementing improvement change initiatives.

• Able to work effectively with multiple internal and external stakeholders of the Gallery to ensure smooth project delivery and facilitate smooth organizational adoption.

• Ability to effectively handle and manage multiple projects, working with teams and also independently.

• Excellent communication and interpersonal skills, with the ability to lead and motivate a team of resources.

• Knowledge of current and emerging technologies and trends in the museum and cultural sector.

The Line Cook prepares food using recipes and menu items created by the Head Chef and helps keep the kitchen running smoothly. Some of their key duties and responsibilities include:

• Assisting with stocking and setting up the kitchen stations
• Preparing food including cleaning and cutting the ingredients and cooking main dishes, desserts, appetizers and snacks
• Plating prepared foods based on senior chef’s guidance
• Working with servers to ensure that orders are completed according to request and on time
• Washing and cleaning the kitchen and cooking utensils and storing the equipment at the end of shifts
• Ensuring that the kitchen operation procedures and hygiene meet food safety standards and regulations

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

1. To open store to start a day and/ or close store at end of day.

2. To do food preparation

3. To serve customer and cashiering for both walk-in and delivery customers

4. To do cleaning job such as sweeping floor, moping floor, washing, clear trash bins.

5. To do paperwork for operational requirements

6. To handle delivery refund / customer feedback matters

7. To train new staff

8. To do stock take and to update inventory online

9. To do packing when stocks arrive

10. Monthly store evaluation handling – must achieve 85 marks and above

11. Promotions handling

12. Weekly Sales transmission

13. To trouble shoot variances in weekly reports

14. To maintain food cost

15. To achieve good sales

16. To attend meeting, minute taking

17. To attend online course to uphold high standard of qualification

Key responsibilities include:

• Design Leadership Development Programmes/initiatives. Engage Senior Management, and internal stakeholders at all levels to deliver leadership development and organisation development initiatives, as well as activities/programmes in line with needs and priorities at organisation-level, division-level and individual-level.

• Design Engagement & Intervention Strategies. Plan, develop and execute cascade and sharing sessions, leaders’ fireside chats, and/ or effective interventions and initiatives to address organisation’s needs and priorities. Design, plan, develop, and execute internal impactful staff communications and engagement campaigns, initiatives, and events, to build desired organisation culture, strengthen staff engagement to the organisation, and instil pride in organisation. This will include the related content and delivery in the form of dialogue sessions, video clips, programme prospectus, EDMs, and/or corporate collaterals for staff.

• Stakeholder Management. Work with internal stakeholders, external partners, consultants, vendors, and/or training providers to contextualise, and/or customise solutions to meet IMDA’s specific needs at organisation-level, and division-level in leadership development and/or organisation development.

• Business transformation. Drive business transformation of processes/systems to improve support to IMDA officers (e.g. design thinking and process improvement)

 Requirements

• At least 2 to 3 years of relevant working experience, where prior experience in these areas is preferred: leadership development, organisation development, human resource development.

• Strong in designing, planning and executing communications and engagement collaterals, campaigns, and/or events, and proficient in the management and use of digital communications and social network platforms.

• Possess good communications, people, analytical, project management, and event management skills, and a strong interest in progressive practices and trends.

• Comfortable in public speaking, and facilitating group discussions.

• Proactive, innovative, meticulous, resourceful, empathetic and resilient.

• A proven track record of being both a strong individual contributor, and a team player.

Only shortlisted candidates will be notified.

Position offered will be commensurate with experience.

#LI-BR1

Roles & Responsibilities

1. Prepare mise en place meticulously before operations and maintain the cleanliness and organization of work areas.

2. Fulfill buffet and runner responsibilities when assigned.

3. Adhere to daily checklists for restaurant cleaning and stocking procedures.

4. Ensure prompt and quality service by serving guests' orders in accordance with operating procedures.

5. Stay informed about daily soups, specials, and featured drinks.

6. Demonstrate comprehensive knowledge of menu items, including garnishes, condiments, accompaniments, preparation methods, and correct settings.

7. Ensure all food and beverages in good order before serving to guests.

8. Effectively communicate orders to the captain and verify accuracy.

9. Handle equipment with care and diligence.

10. Proactively anticipate and address guests' needs, including understanding regular guests' special requirements and preferences. Follow up with guests regularly for additional orders or requests.

11. Perform any additional duties as assigned from time to time.

12. Possess a minimum of GCE 'N' or 'O' level qualifications.

13. Possess WSQ Food Safety and Hygiene Level 1.

14. Additional certification in existing and/or new Workforce Skills Qualifications (WSQ) is desirable.

15. Previous experience in the Food & Beverage/Hotel industry is advantageous.

16. Exhibit an excellent service attitude.

17. Capable of working in a fast-paced environment.

18. Willingness to work flexible shifts, including weekends and public holidays.

19. Fresh school leavers, career switchers welcome

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Assistant General Manager to join our pre-opening team.

• Ensures the efficient and profitable management of the restaurant
• Keeps the General Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary
• Ensures that the stock take figures are completed and accurate as per company requirements
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• Supervises the opening & closing of the restaurant
• Ensures the proper cleaning and lighting of all restaurant areas
• Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• Manages the restaurant staff working schedules
• Motivates and develops staff, in order to encourage their professional development
• Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
• Suggests to General Manager the proposed salary reviews, personnel actions, promotions and provides feedback to employees
• Handles guest problems and complaints
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• Performs other duties pertinent to this job as assigned.

Ideal Candidate:

• Relevant certifications or degrees in hospitality management or a related field.
• Proven experience in restaurant management, preferably in a high-volume, upscale dining environment, local experience is a must and international experience will be ideal.
• Strong leadership and communication skills with a passion for creating a positive and vibrant team culture.
• Excellent problem-solving abilities, adaptability, and a proactive approach to challenges.
• Financial acumen and experience in budget management.

JOB DESCRIPTIONS:

• Identifying and attending important global events and trade shows to create, implement, and execute merchandising plans that help the business to grow and meet sales targets
• Maintain close relationships with local partners through regular market visits, meetings and business reviews
• Ensure business partners follow brand's standards in terms of retail operations, product assortments, visual merchandising, image and client services
• Find ways to improve and develop sales numbers through analyzing performances for all relevant accounts and monitoring competitor activities and market trends to find new opportunities
• Fully manage the complete wholesale business for the region, with a key focus in Singapore market
• Identify potential operational & business improvement opportunities
• Utilize sales data to manage, develop, and serve existing accounts and find ways to identify and convert new account opportunities for the business
• Establish new sourcing networks and strengthen existing supplier relationships desirable to our customers
• Maintain strong business relationships with suppliers and vendors
• Ensure compliance with occupational health and safety regulations
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 4 years of experience in B2B sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale vegetables & fruits products distributions through various channels
• 2A/2B/ Class 3 compulsory
• Preferably posses own transport. Required to travel from time to time
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours. Must work on weekends/PH. Strictly off on week days
• Must have knowledge to control storage room temperatures for fruits and vegetables.
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Good knowledge of products distributions through various wholesale and retail channels
• Ability to work well in a fast-paced environment and meet deadlines

Job Responsibilities

• Formulate and implement effective marketing strategies to maximize rental and occupancy for the assigned properties and self-storage space.
• Source, develop and establish new clientele for self-storage user through various channel including but not limited to tapping on business contact from the parent group, networking with various industry user, communities surrounding the property etc.
• Develop various business, pricing and engagement model for the various clientele, monitor take-up of self-storage space, understand clientele requirement, suggest product changes with the view to create new business line to enhance space take-up.
• Conduct market research to understand industry needs and maintain up to date market benchmarks of rental and occupancy for industrial properties and self-storage space, which will form part of the Annual Marketing Plan to be reviewed on a half yearly basis.
• Secure new tenants by identifying and showing prospective tenants and self-storage user available spaces at the approved rental rates and terms to the interests of the Company.
• Discuss renewals and expansion plans with existing tenants and self-storage user to retain occupancy with positive rental reversions.
• Source and manage leasing pipeline and to improve current conversion of leads to deals for industrial space.
• Identify and maximise all existing and potential sources of income from the assigned properties.
• Increase properties occupancy by working with real estate professions, local newspapers and other forms of media.
• Establish, maintain and strengthen business relationship with tenants and self-storage user and in turn develop deeper understanding of tenants’ and self-storage user needs, future plans and internal decision making process regarding to their space requirement.
• Assist to prepare leasing reports and other ad hoc reports required from time to time.
• Comply with both internal and regulatory guidelines and obligations of the Company.
• Assist in preparation of feasibility studies, negotiation with prospect on commercial term and preparation of necessary agreements.
• Any ad-hoc tasks that may be assigned from time to time

Job Requirements

• Degree in Real Estate/ Property Management/ Business Management/ Marketing or equivalent.
• Possess minimum 8 years of related working experience.
• Strong communication and interpersonal skills to effectively engage both internal and external stakeholders
• Adaptable, able to multi-task and work well independently and in a team.
• Strong leadership, team management, and team-building skills.
• Ability to work independently, prioritise tasks, and meet deadlines.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23691

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

JOB SCOPE

The Hotel Customer Service Officer will assist in attending and serving the section which he/she is been assigned i.e. Front Desk Reception, Food and Beverage etc.

JOB RESPONSIBILITIES

1. Responsible to attend, serve and assist the guests in their enquires and/or services needed in checking in and checking out.

2. Provide excellent guest and or customer serivce to ensure that the guests/customers needs and wants are attended.

3. Escort guests to their allocated guests rooms and show them the amenities in the rooms.

4. Assist in carrying their luggages and/or hand-carried luggages to their rooms and/or to the lobby areas for checking out.

5. Good interpersonal communication skills is needed to be able to listen and resolve problems and/or enquiries put forth by the guests/customers.

JOB REQUIREMENTS

1. Relevant certificate/diploma in Hotel Operations Management or Hospitality and Tourism Management.

2. Possess one (1) or two (2) years of relevant working experiences in the service industries such as hospitality, tourism and retail industries.

3. Possess excellent communication skills and able to build up

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

- Assists the Master Chef in the supervision and smooth operation of the Dim Sum kitchen including training, preparation and service of food and cleanliness and hygiene.

- Assists any sections when required.

- Manages food cost by adopting best practice

- Builds and leads an effective team

Job Responsibilities:

1. Ensure that all employees report for duty punctually, wearing the correct, clean uniform, shoes and name badge.

2. Assists in building an efficient team of employees by taking an active interest in the welfare, safety and development.

Assists in training the employees, ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

3. Supervises the employees of the department, ensuring that the correct standards and methods of service are maintained and continuously improved

4. Ensure that the departmental food cost & operational budget is strictly adhered to and all the costs are strictly controlled.

5. Ensure that all employees have a complete understanding of and adhere to the Hotel’s rules and regulations.

6. Ensure that all employees have a complete understanding of and adhere to the Hotel’s policy relating to hygiene, health, safety and fire.

7. Ensure the quality of food preparation is in accordance with the established standard.

8. Ensure the cost effective production of raw material so as to minimize wastage.

9. Checks all incoming food items to ensure consistency in quality of appearance and taste.

10. All outgoing dishes to ensure that the established standard is met before serving to the guests.

11. Checks food items/ingredient stock and prepares daily market list.

12. Ensure the highest hygienically standards in the preparation, storage and handling of food and equipment according to ENV standards

13. Ensure electrical, mechanical equipment and utensils are in operation and properly maintained.

14. Prepares the weekly duty roster to maximize employees’ productivity.

15. Keep abreast of new products to improve on creativity and quality. Be innovative.

16. Maintains an accurate food recipe data.

17. Conducts interviews and makes selection of new applicants.

18. Conducts disciplinary action of staff.

19. Feedback to Master Chef / Director of Kitchen on the performance of staff.

20. Performs any other duties as may be assigned from time to time by the Management.

Please be notified that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin