Total 11 it auditor job vacancies in F&B / Tourism / Hospitality category in d10 ardmore bukit timah holland road tanglin

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

The Cybersecurity Manager is responsible for safeguarding the art museum's digital assets, information systems, and IT infrastructure from cyber threats. The role encompasses overseeing the implementation of cybersecurity protocols, managing risk, and ensuring compliance with industry standards and governance policies. The ideal candidate will also possess a strong understanding of IT governance to align cybersecurity strategies with the museum's objectives and operations.

Key Responsibilities:

• Cybersecurity Strategy & Implementation:
• Develop and implement a comprehensive cybersecurity strategy tailored to the museum's needs.
• Oversee the deployment of security technologies (firewalls, intrusion detection, anti-malware) and ensure their proper operation.
• Conduct vulnerability assessments and penetration testing on systems, networks, and devices to identify and mitigate risks.
• IT Governance, Data Governance & Compliance:
• Establish and enforce IT governance policies in line with industry standards and legal/regulatory requirements (e.g. PDPA, ISO27001) and how they interact with IT governance and cybersecurity strategiesCollaborate with museum leadership to align cybersecurity policies with strategic goals.
• Monitor and ensure compliance with internal governance frameworks, data privacy laws, and external audit requirements.
• Manage and perform assessment and review on security review for applications and systems.
• Collaborate with the Data Governance team to establish and enforce data governance policies, standards, and procedures, ensuring alignment with the overall IT governance strategy.
• Implement and oversee frameworks for data protection, data lifecycle management, and regulatory compliance, including data classification and data handling standards.
• Incident Response & Management:
• Develop and manage the incident response plan, ensuring rapid and effective response to cybersecurity incidents, including data-related breaches
• Coordinate with external agencies and partners for threat intelligence and reporting.
• Conduct post-incident analysis and ensure continuous improvement in response tactics.
• Work with Data Governance and IT teams to ensure proper logging, monitoring, and alerts for data breaches or unauthorised access to sensitive data.
• Risk Management:
• Lead cybersecurity risk assessments and establish risk management plans, considering threats to museum data, artwork security systems, and visitor information.
• Implement controls to safeguard sensitive information (e.g., donor data, collections inventory, financial records).
• Maintain up-to-date risk registers and report on the security posture of museum systems.
• Conduct regular risk assessments and audits of data governance processes to identify gaps in data security and compliance.
• Partner with the Data Governance team to monitor compliance with data protection regulations, including conducting privacy impact assessments and data breach investigations.
• Staff Training & Awareness:
• Create and deliver cybersecurity awareness training for museum staff, volunteers, and contractors.
• Promote a culture of security awareness and ensure best practices are followed across the organization.
• IT and Data Asset Protection:
• Secure the museum's technology stack, especially with regards to personal data and intellectual property on Gallery's system, such as CDP/CRM, artwork collections systems, and ticketing system.
• Ensure security and compliance of digital assets and systems.
• Collaborate with the Data Governance team to implement data classification schemes and maintain a comprehensive data inventory, including critical, sensitive, and regulated data.
• Vendor & Third-Party Management:
• Assess third-party vendors and contractors to ensure compliance with the museum's cybersecurity policies.
• Negotiate security terms in vendor contracts and oversee third-party risk management.

Must-Haves:

• Bachelor's degree in Computer Science, Information Security, or related field.
• 5+ years of experience in cybersecurity, preferably within a cultural institution, museum, or non-profit environment.
• Experience in IT governance (e.g. COBIT, ITIL), data governance risk management, and compliance (GRC).
• Proficient in network security technologies (eg. firewalls, VPNs, IDS/ IPS)
• Expertise in cybersecurity practices such as data encryption, data masking, identity and access management, and vulnerability assessments.
• Strong problem-solving skills and the ability to think critically under pressure.
• Effective communication skills, with the ability to translate complex technical issues into accessible language for museum staff and stakeholders.
• Interest in art and a desire to protect the museum's mission through robust cybersecurity.

Good-to-Haves:

• Hands-on experience with security operations, incident response, and digital forensics.
• Experience with data governance tools (eg. MS Purview, Atlation, Informatica)
• CISSP, CISM, CRISC

Job Title: IT Infrastructure & Support Engineer (ID7029)
Location: Clementi
Working Hours: Mon to Fri 830am-6pm
Salary: $4700
Benefits: AL 15days, performance bonus

As a key member of the IT team, the candidate will be responsible for overseeing and optimizing infrastructure systems across both local and overseas sites.

Key Responsibilities:
• Manage and configure infrastructure systems (Active Directory, data centers, telephony, video conferencing, etc.) and network devices (firewall, VPN, wireless, etc.).
• Ensure automatic system backups, implement disaster recovery plans, monitor resource usage, and apply patches as needed.
• Coordinate with external vendors to ensure Service Level Agreements (SLAs) are met.
• Develop and maintain technical documentation such as admin and user guides.
• Provide technical support to local and international branches, ensuring LAN/WAN security.
• Source products, solutions, and vendors for project needs.
• Offer L1/L2 support and contribute as a team lead or member in various IT projects.

Requirements:
• Singaporean/ PR only.
• Diploma or Degree in IT/Computer Science, or a CCNA certification.
• Proficiency in English and Mandarin is required to liaise with overseas stakeholders.
• At least 1 year of experience in enterprise networking (WAN/LAN, VPN).
• Proficient in managing Microsoft Server, Microsoft 365, and Google Suite.
• Solid knowledge of TCP/IP, DNS, DHCP, Proxy, and Firewall setup.
• Familiarity with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless controllers.
• Strong understanding of CyberRisk, CyberSecurity, and PDPA.
• Experience with Veeam, VMware, UNIX/Linux, API/Web programming, and database management is a plus.

A strategic and experienced Director of IT to lead hotel technology initiatives and manage IT operations. To have a deep understanding of IT infrastructure, systems management, and technology trends, as well as the ability to align technology with organizational goals. This role is critical in ensuring our IT resources are efficient, effective, and secure.

Primary Responsibilities

• Strategic Planning: Develop and implement IT strategies that align with the organization's goals and objectives. Identify and evaluate emerging technologies to enhance business performance.
• Team Leadership: Lead and mentor the IT team, fostering a culture of innovation, collaboration, and continuous improvement. Set clear performance expectations and provide regular feedback.
• IT Operations Management: Oversee the day-to-day operations of the IT department, ensuring systems and services are reliable, secure, and meet the needs of the organization.
• Budget Management: Manage the IT budget, ensuring cost-effective allocation of resources. Prepare and present budget proposals and reports to senior management and owing company.
• Project Management: Oversee IT projects from conception to implementation, ensuring they are completed on time and within budget. Coordinate with cross-functional teams to achieve project goals.
• Cybersecurity Oversight: Develop and enforce cybersecurity policies and protocols to protect organizational data and systems. Stay updated on security threats and implement mitigation strategies.
• Vendor Management: Establish and maintain relationships with IT vendors and service providers. Negotiate contracts and manage service level agreements to ensure quality service delivery.
• Stakeholder Communication: Collaborate with other departments to understand their technology needs and ensure alignment with IT capabilities. Serve as a liaison between IT and other business units.

Other Responsibilities

• Evaluate, recommend, plan and implement IT Capital and Operational related projects for the Hotel including expenditure planning.
• Lead the overall IT Department and Business units in all aspects.
• Oversee all guest-facing technologies in the hotel and ensure reliable product performance, innovative service offerings, and deliver personalized and efficient support for the same.
• Manage the day to day operations, includes scheduling and monitoring of IT colleagues attendance. Required on-site support over any special events to be planned accordingly.
• Ensures compliance, controls and security are in place.
• Ensure all maintenance contracts are reviewed and in place for all IT systems.
• Maintain an inventory list for all IT equipment and tag (not limited to computers, laptops and printers).
• Conduct PCI training and any other IT related trainings.
• Ensure that the team consistently provides a high level of operational stability for property-based technology, and high levels of service and support to colleagues and guests.
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, as outlined in the Systems Manager user Guide including IT Data Protection services, Data Back-up, PCI compliance and security.
• Facilitate owner’s appointed auditors for annual IT audit.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Ensures users are aware of the support processes.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Responsible for IT monthly accruals and forecasting.
• Provide point of escalation support to Accor team.
• Be aware of the hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other reasonable duties assigned by the management.

Team Management

• Interview, select and recruit direct reports.
• Identify and develop team members with potential.
• Conduct performance review with the team.
• Constantly monitor team members’ appearance, attitude and degree of professionalism.
• Prepare detailed induction programs for new employees.
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

Span of Control

• IT Budget responsibilities.
• IT Headcount responsibilities and Productivity.

Candidate Profile

Qualification

• Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
• 5 years of experience in IT management, with a focus on strategic planning and operational oversight.
• Strong knowledge of IT infrastructure, software development, and cybersecurity best practices.
• Proven experience in budget management and resource allocation.
• Excellent leadership and team management skills.
• Strong problem-solving and analytical abilities.
• Exceptional communication and interpersonal skills.
• Understanding of hotel operations/applications is an asset.
• Experience in the hospitality industry is preferred.

Competencies

• Excellent verbal & written communication skills.
• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Self-motivated and energetic.
• Well-presented and professionally groomed at all times.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Responsibilities

• Conduct audit and training as per ISO 22000, SS 590, HACCP & FSSC 22000 requirements;
• Lead audit team when audits and conduct 3rd Party management system certification audit;
• Ensure assigned audits are carried out in compliance with accreditation requirements;
• Review audit reports as and when assigned by Operations team;
• Follow-up closely with client on NC notes and take necessary actions to address and close queries promptly;
• Provide constructive feedback, recommendations, and corrective actions to address any food safety issues or gaps;
• To carry out any other task assigned by Operation Manager;
• Ensure compliance with Corporate policy & procedures, ISO/IEC 17021, ISO 19011 standard requirements;
• Develop course materials and conduct management system standards training.

Knowledge/ Skills/ Competencies Required (if applicable)

• Minimum Diploma or degree in a food related or bio-science discipline, or successful completion of a food related or bio-science higher education course or equivalent;
• Detailed and customer-oriented with strong interpersonal skills and a team player Excellent communication, report writing, presentation and analytical skills
• Willing to travel local/overseas for conducting audits;
• Computer literacy for MS Word, Excel, and PowerPoint;
• Professional training will be provided;
• Be able to work independently with high level of initiative and resourcefulness
• Minimum 4 years of work experiences in the food or associated industry including at least 1 year full time work in Quality Assurance or food safety functions in food production or manufacturing, retailing, inspection or enforcement or the equivalent;
• Preferable with prior food safety management system auditing experience
• To have knowledge of relevant food regulatory requirement;

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

The Cybersecurity Manager is responsible for safeguarding the art museum's digital assets, information systems, and IT infrastructure from cyber threats. The role encompasses overseeing the implementation of cybersecurity protocols, managing risk, and ensuring compliance with industry standards and governance policies. The ideal candidate will also possess a strong understanding of IT governance to align cybersecurity strategies with the museum's objectives and operations.

Key Responsibilities:

• Cybersecurity Strategy & Implementation:
• Develop and implement a comprehensive cybersecurity strategy tailored to the museum's needs.
• Oversee the deployment of security technologies (firewalls, intrusion detection, anti-malware) and ensure their proper operation.
• Conduct vulnerability assessments and penetration testing on systems, networks, and devices to identify and mitigate risks.
• IT Governance, Data Governance & Compliance:
• Establish and enforce IT governance policies in line with industry standards and legal/regulatory requirements (e.g. PDPA, ISO27001) and how they interact with IT governance and cybersecurity strategiesCollaborate with museum leadership to align cybersecurity policies with strategic goals.
• Monitor and ensure compliance with internal governance frameworks, data privacy laws, and external audit requirements.
• Manage and perform assessment and review on security review for applications and systems.
• Collaborate with the Data Governance team to establish and enforce data governance policies, standards, and procedures, ensuring alignment with the overall IT governance strategy.
• Implement and oversee frameworks for data protection, data lifecycle management, and regulatory compliance, including data classification and data handling standards.
• Incident Response & Management:
• Develop and manage the incident response plan, ensuring rapid and effective response to cybersecurity incidents, including data-related breaches
• Coordinate with external agencies and partners for threat intelligence and reporting.
• Conduct post-incident analysis and ensure continuous improvement in response tactics.
• Work with Data Governance and IT teams to ensure proper logging, monitoring, and alerts for data breaches or unauthorised access to sensitive data.
• Risk Management:
• Lead cybersecurity risk assessments and establish risk management plans, considering threats to museum data, artwork security systems, and visitor information.
• Implement controls to safeguard sensitive information (e.g., donor data, collections inventory, financial records).
• Maintain up-to-date risk registers and report on the security posture of museum systems.
• Conduct regular risk assessments and audits of data governance processes to identify gaps in data security and compliance.
• Partner with the Data Governance team to monitor compliance with data protection regulations, including conducting privacy impact assessments and data breach investigations.
• Staff Training & Awareness:
• Create and deliver cybersecurity awareness training for museum staff, volunteers, and contractors.
• Promote a culture of security awareness and ensure best practices are followed across the organization.
• IT and Data Asset Protection:
• Secure the museum's technology stack, especially with regards to personal data and intellectual property on Gallery's system, such as CDP/CRM, artwork collections systems, and ticketing system.
• Ensure security and compliance of digital assets and systems.
• Collaborate with the Data Governance team to implement data classification schemes and maintain a comprehensive data inventory, including critical, sensitive, and regulated data.
• Vendor & Third-Party Management:
• Assess third-party vendors and contractors to ensure compliance with the museum's cybersecurity policies.
• Negotiate security terms in vendor contracts and oversee third-party risk management.

Must-Haves:

• Bachelor's degree in Computer Science, Information Security, or related field.
• 5+ years of experience in cybersecurity, preferably within a cultural institution, museum, or non-profit environment.
• Experience in IT governance (e.g. COBIT, ITIL), data governance risk management, and compliance (GRC).
• Proficient in network security technologies (eg. firewalls, VPNs, IDS/ IPS)
• Expertise in cybersecurity practices such as data encryption, data masking, identity and access management, and vulnerability assessments.
• Strong problem-solving skills and the ability to think critically under pressure.
• Effective communication skills, with the ability to translate complex technical issues into accessible language for museum staff and stakeholders.
• Interest in art and a desire to protect the museum's mission through robust cybersecurity.

Good-to-Haves:

• Hands-on experience with security operations, incident response, and digital forensics.
• Experience with data governance tools (eg. MS Purview, Atlation, Informatica)
• CISSP, CISM, CRISC

Job Title: IT Infrastructure & Support Engineer (ID7029)
Location: Clementi
Working Hours: Mon to Fri 830am-6pm
Salary: $4500

As a key member of the IT team, the candidate will be responsible for overseeing and optimizing infrastructure systems across both local and overseas sites.


Key Responsibilities:
• Manage and configure infrastructure systems (Active Directory, data centers, telephony, video conferencing, etc.) and network devices (firewall, VPN, wireless, etc.).
• Ensure automatic system backups, implement disaster recovery plans, monitor resource usage, and apply patches as needed.
• Coordinate with external vendors to ensure Service Level Agreements (SLAs) are met.
• Develop and maintain technical documentation such as admin and user guides.
• Provide technical support to local and international branches, ensuring LAN/WAN security.
• Source products, solutions, and vendors for project needs.
• Offer L1/L2 support and contribute as a team lead or member in various IT projects.

Requirements:
• Singaporean/ PR only.
• Diploma or Degree in IT/Computer Science, or a CCNA certification.
• Proficiency in English and Mandarin is required to liaise with overseas stakeholders.
• At least 1 year of experience in enterprise networking (WAN/LAN, VPN).
• Proficient in managing Microsoft Server, Microsoft 365, and Google Suite.
• Solid knowledge of TCP/IP, DNS, DHCP, Proxy, and Firewall setup.
• Familiarity with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless controllers.
• Strong understanding of CyberRisk, CyberSecurity, and PDPA.
• Experience with Veeam, VMware, UNIX/Linux, API/Web programming, and database management is a plus.

Contract Duration: 1 year

Responsibilities:

• Provide technical support and maintenance of IT infrastructure.
• Monitor system performance, troubleshoot, and resolve IT issues.
• Implement system upgrades and enhancements.

Requirements:

• Minimum 6 years of experience in IT support and infrastructure maintenance.
• Strong communication, project management, analytical, and problem-solving skills.
• Hands-on experience (6+ years) in maintaining and troubleshooting data networks (LAN/WAN) or large enterprise networks, ensuring security and resiliency.
• Expertise in: - Next-Gen and application-aware firewalls
  - Network Routing (BGP, OSPF, EIGRP) and Switching technologies
  - Telecommunications infrastructure and equipment
  - Load balancers, DNS, and Proxy services
  
• Ability to respond promptly to emergencies and perform system upgrades after hours/weekends if necessary.
• Relevant certifications: CCIE, CCNP, CCNA

The Director of IT is responsible for the supervision and handling of day-to-day IT operations. The Director of IT ensures that timely IT support is rendered to all departments, especially in areas with guest contacts. He/she will be responsible for the administration of the inventory of all equipment, software and software licenses.

Primary Responsibilities

Hotel IT Operations and Infrastructure; Including but not limited to

• Oversee hotel IT Services team from managerial aspects and provide guidance to ensure all technology based questions can be answered promptly.
• Evaluate, recommend, plan and implement IT related projects for the Hotel.
• Lead the overall IT Department and Business units in all aspects.
• Oversee all guest-facing technologies in the hotel and ensure reliable product performance, innovative service offerings, and deliver personalized and efficient support for the same.
• Manage the day to day operations and scheduling of IT colleagues.
• Ensure that the team consistently provides a high level of operational stability for property based technology, and high levels of service and support to colleagues and guests.
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, according to Accor Focus Guide and The Finance & Accounting Policy Manual and as outlined in the Systems Manager user Guide.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Attend operational meetings as required.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Contribute to Technology Services knowledge base.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Provide point of escalation support to Accor team.
• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network.
• Manage system changes with appropriate support staff to ensure uninterrupted services.
• Maintain inventory of all equipment, software and software licenses (not limit to computers and laptops).
• Includes IT Data Protection, Data back-up, PCI compliance and security according to Accor Policy and Procedures.
• Maintenance contracts are reviewed and put in place for IT systems.
• IT Capital and Operational Expenditure planning (Budgeting, Forecasting and Accruals).
• Conduct PCI training.
• Ensure users are aware of Support processes, Corporate Help Desk.
• On-site technical resource during business hour:
• 8.30am – 6.15pm Monday – Friday
• Required onsite support over special events to be planned accordingly
• Attend operational meetings daily 9.00am

Team Management

• Interview, select and recruit direct reports.
• Identify and develop team members with potential
• Conduct performance review with the team.
• Constantly monitor team members’ appearance, attitude and degree of professionalism.
• Prepare detailed induction programs for new colleagues.
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedure.
• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the Management.

Candidate Profile

Knowledge and Experience

• Diploma in Information Technology
• Minimum 4 years of relevant experience with at least 1 year in a similar capacity and in hotel industry
• Good reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Knowledge of Windows Operating System

Competencies

• Good communication skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Duties:

• Manage high quality, risk-focused assurance work which provides management with powerful insights and recommendations for improving the control environment in line with CHAGEE Group strategic objectives and SOX 404 requirements.
• Deliver high value advice by identifying issues, control deficiencies, commercial insights and productivity opportunities to internal clients and management, which enable pragmatic business change and align with the strategic direction of the business and company operation.
• Solid experience in Marketing / indirect procurement / DTC / 020 risk management or internal audit projects, specializing in reviewing controls effectiveness and efficiency as of vendor management, pricing, branding, project management, ROI management, contract management, quality and marketing compliance.
• Support and manage key controls, collaborate on Risk Control Matrix, and compliance related activities to ensure they are well established, documented, and followed as per PCAOB and SOX 404 requirement. Assist in leadership team reporting on the SOX404 program compliance, remediation and status tracking.
• Collaborate with business process owners, product managers, software engineers, and system owners in the assessment of new process, systems, programs, and applications before they are made operational, and provide professional advice and assistance in the implementation of improvements or remediation plans.
• Assist in the maintenance and preparation of clear, detailed and accurate compliance documentation, including process narratives, flow charts, control descriptions, risk control matrices, test programs, test results, and management responses and remediation.

Job Requirements:

• Postgraduate degree in Business/Commerce, Law or relevant subjects.
• 10 years+ of progressive experience in auditing, with a focus on marketing and indirect procurement.
• Experience from Top Tier accounting organization and enterprises.
• Strong business acumen with Independence, integrity and professionalism.
• Large complex multinational F&B / Franchising Retailing experience will be highly regarded.
• Mandarin & English communication capability as working / reporting language.
• Articulate, confident, calm under pressure with good influencing and change management skills.
• Ability to travel among southeast Asia, Greater China, north American and European countries.
• CIA / CPA / CISA qualifications and/or other relevant audit qualifications.

Job purpose:

Being a Senior Auditor / Specialist Audit you are a member of the global Group Audit team of Commerzbank Group and perform complex audit tasks or lead an audit team to meet the requirements of the audit assignments in Singapore and other Asian locations e.g., in the fields Credit Risk Management and Compliance (Anti-Money Laundering, Know Your Customer, Sanctions).

You are responsible for achieving the audit goals.

As lead auditor, you are responsible for assigning tasks to individual team members, conducting quality assurance measures according to the Standard Audit Process and the professional leadership of employees for the audit assignment. You will discuss the findings with the respective auditor and the audited unit and use this as your basis to prepare the audit report or the statement.

During the duration of the audit, you will maintain contact to the responsible lead auditor / management and as lead auditor present the audit results within the close-out meeting.

Key activities:

• Ensuring compliance with overall standards, frameworks, methods, and procedures for the audit activity. Compliance with the ethical principles of the internal auditing profession, Group Audit’s mission statement.
• Providing independent, objective and risk oriented auditing and consulting services as “3rd Line of Defence”, with the goal to optimize business processes of Commerzbank Group regarding correctness, security, and economic efficiency.
• Providing systematic, goal oriented, and reliable assessment of the efficiency and adequacy of risk management, the internal control system, as well as business procedures and making recommendations.
• Diligent, responsible and confidential execution of the audit in the assigned subject area. Written documentation of the assessment to the risk content, data- and processing quality. Identification of weaknesses / improvement areas and drafting remediation / improvement recommendations to support the bank’s vision.
• Assessment and evaluation of workflows, organizational structure, safety regulations, decision processes, as well as their documentation.
• Comprehensive documentation of conducted audit activities, as well as identified deficiencies and their corresponding conclusions ensuring comprehensibility for qualified third parties.
• Monitoring of statutory and regulatory requirements concerning one’s own area of responsibility.
• Promoting team spirit and cooperation within the audit team.
• Economic, efficient, quality and time conscious execution of assigned tasks under consideration of security, correctness, and risk.

Additional activities as lead auditor:

• In the context of audit preparation, detailing of audit objectives during the scoping, considering identified and potential risks. For this, you use results from prior audits, evidence from the Continuous Risk Assessment and other information.
• Continuous assurance that the previously defined audit scope, as well as the main focus of the audit continue to be factually appropriate and adequate, and ensuring adherence to the schedule (completion of work packages). Compliance with mandatory criteria regarding the audit standard, particularly documentation, standardized approach and assessment of the audit results.
• Ensuring (continuously, at the latest upon completion of the audit) comprehensibility of all audit activities for Group Audit as well as qualified third parties.
• Ensuring meaningful audit reports and reconciliation of the findings / corrective actions resulting from the audit, with the audited units.
• Leading and managing employees assigned to the audit. Execution of kick-off meetings, regular team updates, wrap-up meetings, and lessons-learned meetings for continuous quality improvement.
• Ensuring ongoing communication with the audited unit and promoting audit as a competent partner / consultant.

Formal education:

• Degree preferably in Business Administration / Economics / Economic Law or related field
• Professional designation (CIA, CAMS) preferred.
• Exceptional oral, written, and interpersonal communication skills in English and Chinese; ability to communicate complex information accuracy, clearly and quickly to all levels. German, Japanese &/or Bahasa Melayu language skills are an asset.

Specialist knowledge (work experience, further qualification):

• Knowledge and experience on Credit Risk Management, Trade Finance &/or Anti Money Laundering / Sanctions are an added advantage
• Familiarity with the local legal and regulatory requirements
• At least 5 years of working experience in the financial services industry
• Profound understanding of risks and controls
• Independent, structured working style and strong team orientation
• Pronounced motivation, integration and conflict ability as well as openness to change
• Strong analytical, conceptual and strategic thinking.
• Good user skills of standard Windows applications (Word, Excel, Powerpoint)

Straits Interactive delivers sustainable data governance solutions that help organisations create trust in today’s data-driven world. As trusted advisors to SMEs, MNCs and data protection authorities in the region, we provide comprehensive competency, consulting and capability roadmaps in data protection and governance. We enable these competencies by partnering top universities in the region and international certification bodies to provide advanced diplomas, degrees, and certification courses.

We are seeking an experienced IT Operations & App Support Specialist to join our team. In this role, you will be responsible for assisting in the testing of websites, new products, and apps, including quality assurance of these products, as well as managing and troubleshooting software bugs. You will work closely with the Business Tech solutions team and the IT department to ensure that our products are of the highest quality and meet our customers' needs.

KEY RESPONSIBILITIES:

• Test websites, new products, and apps to ensure that they are of high quality and meet our customers' needs.
• Test ecommerce website and app functionality, identify issues, and ensure the site meets our customers' needs.
• Collaborate with the Business Tech solutions team to identify, troubleshoot, and resolve software bugs.
• Assist in the development and execution of testing plans and scripts.
• Provide end-user support for our products and services, including troubleshooting technical issues and answering questions.
• Prepare reports detailing software bugs, testing results, and other relevant information to communicate findings to the team.
• Ensure that our products are compliant with industry standards and regulations.
• Stay up-to-date with the latest trends and technologies in software development and testing.

KEY REQUIREMENTS:

• Dip or Bachelor's degree in computer science, software engineering, or a related field preferred.
• 2+ years of experience in IT operations or app support.
• Experience with software testing and quality assurance.
• Experience with UI/UX design and testing.
• Proficiency in software testing tools and technologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and project management skills.