Total 3,509 procurement manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Description

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.

Job Requirements

• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• A team player.
• A person dedicated to customer satisfaction and a great customer experience.

Our client within the Real Estate/ Property industry with over 70 international facilities location across 6 countries around the world, is presently looking for an Asset & Leasing Manager to join their newly developed team.

As part of a 4-man team, the Asset & Leasing Manager will be responsible for handling the industrial leasing, execute new lease agreements and maintaining tenant relationship. Reporting to the Director, the incumbent will execute asset management strategies, budget preparation, and prepare annual budgets and reports that cover the financial performance of the asset and rental collection.

Successful candidates can expect to work in a fast-paced work environment with a great cohesive team for the established organization.

REQUIREMENTS:

• Possess at least a Degree in Real Estate, Business, Finance or equivalent

• At least 7 year(s) of working experience in related field, ideally handling industrial properties

• Knowledge in JTC rules and regulations will be an advantage

• Supervisory/Leadership experience is a plus

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Responsible for the planning, development, and implementation of company owned sales online platform.
• Collaborate with internal and external stakeholders, partners and vendors for the operations of the E-Commerce platform web development, order fulfilment, pricing management.
• Working with fulfilment teams to ensure seamless customer experience and ensuring smooth operational flow.
• Management of marketing platforms such as Adobe Experience Manager and Salesforce Marketing Cloud.
• Collaborate with marketing team to create marketing strategy that increases sales by driving more traffic and conversion via online channels.
• Build personalisation strategies to enhance customer loyalty and retention.
• Working with marketing team and media agency to develop impactful campaigns, including tracking, monitoring, and evaluating campaign performance by using data-driven insights.

• At least 5 - 8 years of working experience in E-Commerce Channel Management, Marketing or other related experience.
• Hands-on experience with Adobe Experience Manager and Adobe Commerce (Magento).
• Preferable if familiar with Salesforce & Ungerboeck and/or other similar CRM and Event and Venue Management software.
• Strong MarTech and E-Commerce marketing capabilities such as proficiency in Adobe, SEO would be preferred.
• Strong analytical skills and data-driven mindset, ROI driven.
• Strong project management skills and ability to manage deadlines.
• Confident, driven and dynamic, the candidate needs to work well as a team player, and to work independently when required.
• Location: Expo

The Restaurant Manager oversees and leads all activities within the assigned property to the highest level. He or she will be responsible for leading and directing the restaurant operations to ensure that the guest experience, food and beverage quality and departmental revenue and profit goals meet its highest standard. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation.

The job responsibilities include the following:

• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience.
• Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
• Ensure proper scheduling of staff and administration of human resource records.
• Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
• Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
• Display good supervisory skills with ability to assign and delegate duties among staffs.
• Manage customer complaints to build brand loyalty.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.

Requirements:

The candidate should possess the following:

• Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 4 years of related and managerial experience.
• Pre-opening experience for Food and Beverage outlets across various concepts and operations and possess banquet operations experience.
• Experience in menu planning and menu engineering.
• Excellent spoken and written English.
• Strong interpersonal skills and communication skills, and experience in managing large complex teams.
• Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge.
• Confident and meticulous.
• Ability to work independently and in teams.
• Excellent time management and organisational skills.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

JOB SCOPE

The Hotel Duty Manager will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

• Supervise Guest Service Agent, Communications Officers, Cashiers and Bellman to ensue smooth running of Front Desk.
• Provide excellent guest services to all guests making their enquiries at the Front Office counters.
• Escort VIP guests to their rooms and show them the amenities within the rooms.
• Ensure that the availiability of rooms are closely monitored to make the needs of the operations.
• Assists all guests in their check in and check out registration and make them feel comfortable at all times.
• Provide customer service guidance and training to all newly joined Front Desk Officer during their initial working period.
• Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

• Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any local training institutions.
• Possess at least 2 years of experience in the same capacity in the Hotel industry.
• Excellent customer service skills in handling large group check in and check out services.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

The Assistant/ Restaurant Manager is responsible for the manpower needs, the operation flow and resolve any issues face in the restaurant outlet.

Job Description:

• Oversee day-to-day operations of the outlet.
• Lead and motivate staff for excellent service.
• Plan effective shifts for adequate staffing.
• Create a welcoming atmosphere for a positive dining experience.
• Handle customer feedback and resolve issues professionally.
• Implement and maintain health and safety protocols.
• Monitor inventory levels and manage supply chain logistics.
• Responsible for the business and financial success of the outlet operations by applying knowledge in controlling costs and managing the restaurant's budget.
• Suggest and execute marketing strategies to attract customers.
• Coordinate promotional activities and special events.
• Maintain records of sales, inventory, reports etc.
• Any other duties as assigned by your superior.

Job Requirements:

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 5 years of relevant experience with at least 3 years in a managerial level.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Location : Orchard

Industry : Retail

Salary Range: Basic + Allowances + AWS +VB

Work timings : 9am- 6pm ; Mon - Fri

Duties and Responsibilities – Deputy Department Manager

(Distribution/Warehouse)

Basically, your duties as Deputy Department Manager are as follows:

Distribution and Shipping

1. Responsible for liaising with vendor/s regarding all activities connected with movement

of goods.

2. In-charge of the preparation, processing and distribution of shipping documentation, insurance, customs clearance, etc.

3. Liaise and co-ordinate with internal and external parties on matters pertaining to distribution, warehouse and other related issues.

4. Plan and manage the warehouse annual budget.

5. Prepare the monthly distribution and warehouse operating expenditure reports.

6. Oversee and ensure that all documents, eg. Purchase Order, Return forms, MRF

forms are promptly submitted to Distribution department.

7. Ensure all suppliers abide to company’s rules and regulations during receiving.

8. Monitor the traffic flow at the loading bay in order not to cause any inconvenience.

9. To conduct meetings (weekly or bi-monthly) for staff feedback regarding distribution, warehouse

operation and home delivery.

10. To ensure prompt and efficient Home Delivery services.

11. Monitor and co-ordinate the inventory stock control movement.

12. To oversee the following operations :

a. Printing and submission of B1 and B2 documents to Retail Managers’ attention

b. Submission of diskettes for generation of SKU and price-tags.

c. All merchandise to be price-tagged before sending to department store.

d. All merchandise to be re-packed into Takashimaya’s carton/s according to MD’s request.

e. All merchandise to be delivered on time.

Warehousing

13. Responsible for liaising with vendor/s regarding all activities connected with warehousing operations.

14. Day-to-day running of warehouse to ensure efficient usage of goods, proper stock control and rotation, movement of goods and proper price-tagging of merchandise.

15. Ensure that all safety measures are complied with the requirements of the Workplace Safety & Health (WSH) Act.

Staff Management

16. Supervise the department’s supervisors and store assistants’ work performances and job functions; to ensure that all staff discharge their duties correctly and smoothly in accordance to department’s system and company’s regulations.

17. Maintain discipline in the department (including the warehouse)

18. Plan work schedules and apportion tasks and responsibilities.

19. Introduce applicable work procedures to improve efficiency.

20. Any other job-related duties as and when assigned by the company.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

IR-PR & Digital Communications Senior Executive/Manager (mid-level)

noco-noco is a fast-growing decarbonization solutions provider with a range of products and services across the clean energy and mobility space. Since our incorporation in 2019 and through our public listing in 2023, we have been driven by our commitment to solve tangible environmental challenges with game-changing technology and innovative service solutions for global impact. We collaborate with business/commercial and R&D partners across the value chain and spread across South and Southeast Asia.

We are looking for an experienced communications executive/manager to join us. The communications executive must be a seasoned professional who has experience in the following areas.

Roles & Responsibilities.

You will be responsible to manage the strategic communications of the company which covers:

Website, Social Media content creation and channels management

• Creating content and managing engagement with identified audience to grow subscriber base of social media sites,
• Reporting and analytics to identify success parameters and grow audience base/report to senior management.

Business messaging and creative writing

• Translate technical and technology data to easily understood language,
• Craft press releases, encompassing a spectrum of topics, including company financials , articles highlighting value proposition and technological advantages of our company’s technology in non-technical language to effectively reach a wide audience ranging from investors and mainstream readers,
• Thought Leadership articles, blogs, press releases, media commentaries, emailers, newsletters, business presentation decks, and speeches for senior representations.

Media Familiarity

• Familiarity with business and investor media, especially in APAC, and ability to draft messaging that interests and engages journalists/trade media/analysts,
• Maintain live Q&A for media interest, proactively working with stakeholders to identify messaging around risk and opportunities.

Technical Skills

• Word Press, Canva, or other HTML editing tools, basic HTML (or other web-based design tools including for video editing),
• Google Analytics, CRM tools and digital marketing and social media platforms,
• Other productivity tools like Microsoft office, MS TEAMS and SharePoint.

Ideal Candidate

• Bachelor’s degree with 6 to 8 years of experience in corporate communications or marketing communications,
• Experience with managing marketing and social media platforms and tracking metrics,
• Versatility and experience in writing press releases for a spectrum of topics, including company financials, articles highlighting value proposition and technological advantages of our company’s technology in non-technical language to effectively reach a wide audience ranging from investors and mainstream readers is a must have,
• Relationships with journalists and media in green technology, energy transition and sustainability is good to have,
• Ability to speak Japanese is a plus.

ROLE SUMMARY

Lead government relations activities to establish positive relationships with elected officials and civil servants in the ministries and respective subsidiaries for the purpose of the development of co-operatives and mutual with Pfizer.

ROLE RESPONSIBILITIES

• Develop and implement strategies to profile Pfizer and the co-operative/mutual model to secure funding and enable policy development and federal legislation (pro-policy) to support co-operative development and growth for innovative medicines (pro-innovation)
• Develop and execute public policy advocacy plan that targets key issues and government challenges for the business in alignment
• Initiate and lead strategic stakeholder engagement plan in positioning Pfizer’s efforts through alignment and complementing with internal taskforce and external stakeholders to shape public policy positions and strategies
• Identify optimal strategies to engage external stakeholders on public policy input, national healthcare campaigns and government legislations
• Strengthen the company's relationships with key government policy makers and policy advocates at the state and federal government levels and with the coalitions/trade associations/societies
• Work with appropriate trade and industry associations, consultants, think tanks, vendors and patient advocacy group to drive pro-policy and pro-innovation in influencing decisions impacting access to medicines  
• Manage milestones on government approvals through effective relationship management with government and regulatory bodies by collaborating with cross-functional teams on projects, legal, issue management and business development; work with external partners and other key project management efforts
• Represent Pfizer at coalitions/trade associations/societies, where Pfizer is a member at coalition meetings, partner meetings and briefings
• Track and monitor federal legislation and regulation and independently analyze the impact on business including the identification of opportunities and risks; and effectively communicate to support business strategies and tactical plans.
• Demonstrate leadership through influence by building strong collaborative relationships with other co-operative organizations and senior government officials in relevant federal government departments
• Able to interact and communicate with a variety of stakeholders (associations, academics, government, media) and the ability to respond to stakeholder needs (strategically and tactfully) as well as exercise leadership and diplomacy amongst diverse perspectives and priorities
• Exceptional interpersonal skills, superior verbal and written capabilities with commendable presentation skill
• Demonstrate ability to work within deadline pressures and manage multiple simultaneous projects
• Ensure compliance with all Pfizer policies and procedures

QUALIFICATIONS

• Possess at least 12 years’ experience in healthcare industry, including 5 years commercial experiences
• Commercial experience in at least 2 functions where it can be mixture of either sales, marketing, key account management and market access
• Have at least 4-year experience in policy or corporate affairs or government relations with proven track record
• A minimum bachelor’s degree in any science related background
• Additional qualification in public health or political science or public policy is an added advantage
• Sound understanding of government inter-ministerial policies and regulations

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

A premium Spanish Tapas Restaurant Chain, serving cuisine which remains true to its Spanish Roots. A place of sophisticated design complemented by Spanish Decoration, Tapas Club, presents diners with an exquisite plate and creativity with the richness of authentic Spanish flavors.

RESPONSIBILITIES

· Staff Management (Recruitment, working hours, leave management)

· Conduct annual training programs for operations

· Communicate between Management, other departments and restaurant operations

· Stock management and inventory (daily and monthly equipment and beverage inventory)

· Purchases and collaboration with suppliers

· Holistic customer service handling (enquiries, complaints, regular service duties & PR)

· Crisis management

· Profitability assessment and business development

· Current and future partner liaison

· Provides feedback and coaching to the team regularly

· Achievement of budgeted food sales, beverage sales and labour costs

· Control of crockery, cutlery, glassware, linen and equipment

· Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service

· Oversees the dining area, supervises F&B service staff in accordance with operating policies

· Enforce sanitary practices

· Attendance and participation of weekly F&B meetings

· Arrange for maintenance and repair of equipment and other services

· Maintain ambience by controlling lighting, music, linen service, glassware, dinnerware and utensils quality and placement; monitoring food presentation and service

· Responsible for overall restaurant operations

SKILLS

· Excellent communication skills

· Willingness to learn

· Excellent organizational and time management skills with the ability to multitask

· Able to adapt to pressure

· Creativity, imagination and initiative

· Good teamwork, analytical and problem-solving skills

OFFER

· Contract with the company

· Salary depends on experience

· Attractive benefits

· Good Career advancement

· Friendly working environment

· Medical benefits provided

Interested candidate, please click on the apply button.

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $6,000 - $8,000

· Locations: Many outlets in Singapore

Job Scope:

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high quality of preparation and service.

· To lead the team on each shift and ensure the company service standards are upheld.

· Investigate and resolve complaints concerning food quality and service.

· Ensure sufficient stocks supplies in restaurant for smooth operation.

· Perform other duties as assigned by management

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business

• Basic Salary + Fixed Allowances + Incentive (UP$4800)

• Variable Bonus + Meal Provided

• Working days & hours: 5.5 Days per week: 11am – 10pm (follow roster)

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established Japanese F&B Company

Job Scope

• Oversee the service of the restaurant.
• Handling guest complaints and feedback to ensure guests satisfaction.
• Providing coaching and feedback to staffs.
• Monitoring and maintaining the operating systems of the outlet.
• Ensuring food quality and hygiene standard is maintained.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Participating in monthly physical stock take of the restaurant, including but not limited to glassware, plate and crockery.
• Developing and implementing service-related training programs.
• Monitoring inventory levels.
• Planning weekly rosters and preparing daily report.
• Preparing weekly sales report for meeting purpose.
• Reporting restaurant’s situation daily to General Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

1.Managing of the restaurant's smooth operations

2.Target driven and works smart to increase revenue, manage staff and control costs based on set targets /KPIs/Budgets

3.Develop all SOPs as relevant to current business expectations

4.Strong leadership and initiative

5.People person, able to provide excellent customer service

6.Plan and strategies marketing promotions to boost sales and social media presence

7.Hire and train current and new staff

8.Lead the team and motivates them to contribute to the best of their abilities

9.Handle staff disciplinary actions, performance reviews

10.Quick decision-making and problem-solving abilities

11.Strong attention to detail and able to multitask

12.Confident, proactive and willing to take on workplace challenges

13.Great listening skills and able to take direction from individuals in higher-level positions

14.Ensure compliance -license ,hygiene & health , safety standards

15.Maintain a high standard of cleanliness and good maintenance for the outlet

16.Any other ad hoc duties assigned by the management

Requirements:

• Candidate must atleast possess Bachelor’s degree/Diploma or related
• At least 2-3 Year(s) of working experience in the related field.
• Knowledge in beer, wine, spirits,sake is a plus or WSET trained.
• Meticulous, reliable able to work independently in a fast pace environment
• Good communication skills
• Excellent time management
• Great listening skills and able to take direction from individuals in higher-level positions

About Us

Wine Connection owns and operates the largest chain of wine retail shops and full-service wine-themed restaurants in Thailand and Singapore. We are the exclusive importer of 300+ labels of wines from around the world, craft beers, glassware and related accessories, as well as selected delicatessen products.

Since our inception in 1998, Wine Connection has steadily grown the number of wine retail shops and diversified into the full-service restaurant business by introducing the integrated retail wine shop – restaurant concept, becoming the leader in Thailand and Singapore with 81 outlets to date, and counting.

About the Role

The Manager (IT & Technology) - POS plays a crucial role in ensuring the smooth operation and functionality of POS systems in various retail and business environments. The Manager (IT & Technology) – POS should have a strong technical background, knowledge of relevant hardware and software, excellent problem-solving skills, and the ability to communicate effectively with end-users and colleagues.

Key Responsibilities

1. Point of Sale responsibilities:

• Set up and configure POS software according to the specific needs and requirements of the business.
• Perform routine maintenance on POS systems to ensure optimal performance
• Provide technical expertise and support to end-users, troubleshooting and resolving complex issues, and ensuring optimal system performance.
• Train end-users and staff on POS system usage and best practices – ensuring end-users follow all SOPs implemented.
• Maintain accurate records of POS system, configurations, installations, and maintenance activities.
• Collaborate with IT teams, vendors, and other relevant stakeholders to address complex technical issues and ensure seamless integration with other systems

2. ERP responsibilities:

• Process transactions posting as assigned, related to POS integration and customization to ERP.
• Evaluating ERP requirement through consultation, business process analysis, and observations to each department.
• Evaluating existing IT infrastructure and recommending system improvements.
• Developing and configuring customized ERP solutions based on best practices.
• User interface customization (if necessary) that best fit on the user requirements.
• Running diagnostic tests and resolving issues to enhance performance.
• Providing ERP end-user training and technical support.
• Documenting ERP processes and preparing deployment progress updates.
• Keeping informed of the latest ERP developments, upgrades, and offerings.

Qualifications and Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.
• Possesses technical knowledge in SQL management (SQL Query), relevant knowledge in ERP and POS systems, and integrations.
• Proven experience (minimum 3 years) in IT management, preferably in a similar industry/sector.
• Experience in supporting F&B and retail POS and working in a multi-vendor environment would be an added advantage.
• Excellent communication and collaboration skills, ability to work effectively with cross-functional teams.
• Self-driven and proactive in project implementation, issues handling, and system improvement.
• Having knowledge on ERP system implementation and management is a plus!

Perks and Benefits

• Company Culture: Our company values teamwork, collaboration, and a positive work environment. We celebrate diversity, inclusivity, and a sense of belonging, ensuring that you feel valued and appreciated as part of our family!
• Competitive Compensation: We offer a competitive salary package that will be commensurate with your experience and skills, ensuring that your hard work and dedication are rewarded.
• Career Growth Opportunities: We believe in fostering a culture of learning and development. You'll have access to ongoing training programs, workshops, and opportunities for career advancement within our company.
• Food & Beverage and Retail Discounts: As a valued member of our team, you'll enjoy generous discounts on our delectable offerings, allowing you to savour the flavours of our creations.
• Creative Environment: Our F&B company thrives on creativity, innovation, and fun. You'll be part of a fun dynamic team where your ideas are valued, and you'll have the freedom to express your creativity.
• Employee Recognition: We believe in acknowledging and celebrating the contributions of our team members. Outstanding performance and achievements will be recognized and rewarded through various employee recognition programs.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Senior Manager drives and oversees the execution of the engagement and outreach efforts of the cluster. He/she is instrumental in forging and nurturing meaningful connections with community partners within the cluster such as other Social Service Agencies, volunteers, government agencies, businesses, and grassroots organisations to fulfil MINDS vision of outreach and serving the unserved and underserved segment of the Intellectual Disability (ID) population in Singapore while creating areas for Persons with ID to be able to contribute to their community. He/she is responsible to design and develop engagement strategy and programmes for community interactions between Person with ID and various community stakeholders.

He/she sense makes the needs and priorities within the community, in order to assist the Cluster Leadership plan and develop its programmes to cater to these needs.

He/she identifies and manages the risk and quality of the programmes, monitors programme resource utilisation to ensure they are within approved budget and reviews information pertaining to the operations of the cluster. He/she will be the key point of contact to internal and external stakeholders.

A client-centric, resourceful, proactive professional who possesses leadership and team management skills, the Senior Manager is strategic in his / her approach and works well with both internal and external stakeholders

Job Responsibilities

• Ensure the outreach strategy and programmes in the Cluster is in alignment with the overall outreach strategy and plans for MINDS.
• Liaise and coordinate on all matters pertaining outreach and engagement within the cluster both internally and externally.
• Establish, align and track key performance indicators for the effectiveness of our engagement and outreach efforts to MINDS overall outreach strategy and plans.
• Develop outreach and engagement strategy and programmes for the cluster.
• Manage and supervise the engagement and outreach activities in pursuance to MINDS overall vision and objectives.
• Review engagement and outreach programmes to ensure relevance and effectiveness in meeting both the needs of the clients and the community.
• Implement, review, and evaluate work processes to ensure smooth running of engagement and outreach programmes.
• Set up system to document and track progress of outreach and engagement programmes for the purpose of improving and reviewing service quality, and programme outcomes.
• Develop and establish professional or social networks with the community to leverage on community resources, partners, and volunteers to meet the various needs within the cluster.
• Connect, consult, and collaborate with relevant community partners, and be a catalyst for action in raising disability awareness and inclusion within the cluster.
• Connect, and collaborate with relevant community partners to create programmes and partnerships for our clients to contribute and value add to the community within the cluster
• With the support of the Manager to lead the budget planning and execution of outreach and engagement budget, i.e. EOM and OOE
• Forge strong partnerships with internal corporate entities to ensure the cluster is up to date to the developments within MINDS.
• Coordinate and Liaise on all other areas of planning and development for the cluster such as residential services, social enterprises, employment development and transition support

• Degree Holder in relevant field of Social Services or Allied Health Professional.

• Experience in managing and leading a team of staff.
• Effective and good interpersonal, communication and time management skills
• Financial management keeping budgets and managing expenses.
• Analytical Thinking and attention to details.
• 5 Years and above working experience in Disability Field.

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $3,000 - $5,000

· Locations: Many outlets in Singapore

Job Scope:

· Clearing Customer Tables

· Daily Housekeeping

· Topping up Drinks / Soup

· Attend to Customers’ needs

· Managing of staff

· Managing outlet

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.