Total 4,553 senior manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Overview: Maitre'D

ILS Hospitality Solutions (ILS) is a dynamic and innovative recruitment agency and consulting firm that specializes in providing comprehensive solutions to the Hospitality Industry. ILS was founded by a team of industry experts who recognized the challenges that the owners and operators face and saw the need for specialized consulting services to help them thrive in a highly competitive market.

As a Maitre'D for our esteemed fine dining establishment, you will play a pivotal role in ensuring the seamless and successful operation of our restaurant. Your responsibilities encompass overseeing all aspects of the dining experience, from culinary excellence, budgeting and customer service to staff management. This position offers the opportunity to collaborate with a team of talented professionals, create unforgettable dining experiences, and contribute to the success of our high-profile restaurant.

Roles & Responsibilities:

You are an indispensable member of our team, responsible for the smooth and efficient functioning of the restaurant. Your ability to thrive under pressure, exhibit meticulous organization, and maintain a strong attention to detail is essential. Moreover, motivating and training staff, while fostering effective teamwork, is a central aspect of your role.

To excel in this position, you should have a comprehensive understanding of restaurant operations and demonstrate flexibility in working various shifts. We highly value exceptional people management skills and the capacity to collaborate effectively within a team.

Your key responsibilities include:

1. Daily Operations: Oversee and manage day-to-day restaurant operations, ensuring strict adherence to operational standards and procedures.
2. Financial Management: Drive the restaurant's financial objectives by forecasting requirements, scheduling expenditures, and meticulously monitoring key performance indicators such as sales, labor, and food cost variances.
3. Scheduling: Plan weekly staff schedules and daily floor plans to optimize restaurant efficiency.
4. Team Leadership: Recruit, train, and provide continuous guidance to staff members, ensuring the delivery of exemplary customer service.
5. Staffing Decisions: Propose and make decisions related to staffing changes within your assigned areas, including hiring, promotions, demotions, and vacation leave.
6. Safety and Health Compliance: Maintain and enforce safety standards and requirements in the restaurant, prioritizing the well-being of both customers and staff.
7. Customer Feedback: Promptly address and resolve customer feedback and concerns to maintain exceptional service quality.
8. Administrative Responsibilities: Fulfill all administrative and paperwork requirements efficiently.
9. Support: Assist and collaborate on various business duties and responsibilities as delegated by the management.

Requirements:

To be successful in this role, you should meet the following criteria:

• Possess at least a Degree in any discpline.
• Demonstrate a minimum of 2 years of working experience in the fine dining restaurant.
• Experience in Michelin Star Restaurant is advantageous
• Preferably, have experience in senior roles within the food and beverage/restaurant service sector or its equivalent.
• Have strong wine knowledge
• Willingness to work a 6-day workweek, including weekends and public holidays.
• Maintain excellent hygiene standards and practices.
• Exhibit strong time management and organizational skills.
• Possess effective communication and active listening skills.
• Be adept at multitasking and adept at prioritizing tasks.
• Flexible availability, including weekends and varied working hours.
• Strong team player, capable of working both independently and collaboratively.
• Possess keen attention to detail.
• Committed to providing outstanding customer service and enhancing the overall dining experience.

If you meet these qualifications and are eager to take on a pivotal role in our establishment, we encourage you to apply. Your commitment to excellence and dedication to culinary and service excellence will be instrumental in the continued success of our restaurant.

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

Who we are

COL is an independent neighborhood restaurant and bar on Keong Saik Road focusing on a high quality, seasonal food offer with an emphasis on sharing and coal and wood fireplace cookery. With a casual but elegant service style that we’ve become known for, exceptional wines and cocktails we’ve built a strong local following and we’re looking to continue doing this for the year ahead.

Your Role:

• Assist the Executive Chef and Head Chef in all aspects of service and food preparation
• Uphold the standards of food presentation, production, and portioning
• Monitor the preparation of the dishes to ensure adherence to recipes and specifications
• Perform day-to-day kitchen activities efficiently
• Ensure a high standard of food hygiene at all times
• Guide, train, and supervise junior members
• Track inventory of food supplies and order supplies on a scheduled basis as determined by menu and estimated number of diners

What we are looking for:

• Ability to work on weekends and public holidays
• 3 to 5 years of relevant work experience (salary will commensurate with experience)
• Certificate in culinary skills or equivalent
• A high standard of personal hygiene and grooming
• Ability to multitask in a demanding environment
• Reliable and good team worker
• Able to work on Public holidays and Eve

Key Benefits:

• 5-day work week (Tuesday to Saturday and every last Sunday of the month)
• Flexi Benefits
• Late Night Transport
• Birthday Leave Birthday credits ($75 col voucher - 1month validity)
• 30% staff discount at COL & 1880
• Meal Allowance $168
• Transport Allowance $100
• 14 Annual Leave (increase yearly)
• Performance & Salary Review twice a year
• Bonus
• Group Insurance ( GP- unlimited free consultation & medicine, Hospitalisation, TCM)

JOB RESPONSIBILITY

• Ensure the daily service operations are properly executed and performed – in line to assist restaurant to achieve overall business performance goals. Eg, Daily sales settlement, opening & closing of restaurant
• Ensure high quality of food & service by focusing on the user journey.
• Assist in training for all new/current staff on service & beverages when required.
• Possess knowledge to operate POS System proficiently
• Cultivate & maintain relationships internally/externally with regular guests, suppliers & staff of the restaurant

REQUIREMENTS

• Good communications skills - possessing a high level of empathy with good listening skills.
• Must possess knowledge in wines or coffee latte art.
• Able to multi-task to lead a team in a fast-paced and demanding environment.
• Good understanding of health, safety, and food hygiene practices.
• Willingness to teach and share professional knowledge with the team.
• Trustworthy, impartial & maintain a high level of discipline & punctuality.
• Pro-active & problem solver.

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team :

HIRING: Senior Sports & Recreation Associate

Job Description:

• Develop and implement a diverse range of sports, recreational activities, and events for club members of all ages and skill levels.
• Create a yearly calendar of events, programs, and activities, ensuring a balance between competitive sports, leisure activities, skill-building sessions, and special events.
• Coordinate the planning, logistics, and execution of club events, including tournaments, leagues, camps, clinics, social gatherings, and community outreach initiatives.
• Maintain and update the Club's sports and recreation facilities to ensure they are clean, safe, and well-maintained, suitable for both regular activities and special events.
• Manage equipment inventory, order new supplies as needed, and ensure equipment is in good working condition for both regular activities and special events.
• Recruit, train, and supervise staff for sports, recreation programs, and event management, providing guidance and support as needed.
• Collaborate with other departments within the Club to promote cross-functional activities, coordinate event resources, and maximize participant engagement.
• Ensure compliance with club policies and procedures related to sports, recreation activities, and event management, including safety protocols, risk management, and financial controls.
• Monitor and evaluate the success of sports, recreation programs, and events, gathering feedback from participants and stakeholders, and making recommendations for improvement as needed.
• Provide excellent customer service to club members, participants, and guests, addressing any concerns or issues in a timely and professional manner.

Job requirement :

• Excellent organizational, planning, and time management abilities.
• Proficiency in a diverse range of sports and recreational activities, encompassing Tennis, Swimming, Esports, Table Tennis, Squash, and Fitness.
• Proven track record in organizing and coordinating sports, recreational activities, and events, preferably within a club or recreational facility environment.
• Diploma in Sports Management, Recreation Management, Event Management, or related field preferred.
• CPR and first aid certification are preferred.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

Who we are

COL is an independent neighborhood restaurant and bar on Keong Saik Road focusing on a high quality, seasonal food offer with an emphasis on sharing and coal and wood fireplace cookery. With a casual but elegant service style that we’ve become known for, exceptional wines and cocktails we’ve built a strong local following and we’re looking to continue doing this for the year ahead.

Your role:

To head up the restaurant operation at COL with the key focus on ensuring exceptional experiences to all our guests through excellent service

Your key responsibilities:

• Leading by example a team of 8-10 FOH team members, including a management team of head sommelier and head of beverage
• Reporting directly to the General Manager and Chef / Director
• Supporting, developing through coaching, motivating and inspiring the FOH team.
• Planning FOH roster and managing all payroll processes
• Leading team training sessions to help develop skills and knowledge within the team
• Working within set budgets to help achieve targeted profits
• Guest relations management and dealing with enquiries and bookings
• Responding positively and proactively to any online feedback and complaints within a timely manner
• Maintain guest satisfaction; building relationships with important and regular guests.
• Ordering of consumables on a weekly basis working
• Ensuring the up upkeep of the building is at the highest possible standards at all times
• Management and upkeep of the daily and weekly checklist
• Responsible for the call out and follow up of maintenance works required in either the restaurant and its facilities and the outer building.

What we’re looking for

• Someone with at least 3 years experience in a similar role
• A passionate, ambitious and forward thinking individual with an ambition to succeed
• Someone looking to learn, develop and progress in a progress start up company into a bigger role within a 3 - 6 month period
• The right applicant will be a natural leader open to working in a business that constantly evolves.
• A good communicator who isn’t afraid of speaking their mind.

Key Benefits:

• 5-day work week (Tuesday to Saturday and every last Sunday of the month)
• Flexi Benefits
• Late Night Transport
• Birthday Leave Birthday credits ($75 col voucher - 1month validity)
• 30% staff discount at COL & 1880
• Meal Allowance $168
• Transport Allowance $100
• 14 Annual Leave (increase yearly)
• Performance & Salary Review twice a year
• Bonus
• Group Insurance ( GP- unlimited free consultation & medicine, Hospitalisation, TCM)

Roles & Responsibilities:

Reporting to the Department Head, the ideal candidate is a team player who assist in the placement and servicing of existing treaty reinsurance accounts and new treaty business production including Structured Solutions. Preferably treaty knowledge within the SEA markets, and India subcontinent.

Key Accountabilities/Core Competence Indicators:

- Servicing existing treaty portfolio and to provide high level of RI service to clients.

- To help identify and review growing needs of our treaty clients and recommend optimal treaty program/products.

- Identify new target treaty clients, reinsurance markets and create business strategy to acquire new clients.

- competence in widely used treaty wordings, terms and conditions, with emphasis on Property Treaty Reinsurance.

Documentation and Broking Records

- Working with Technical Processing and Broking Support department, the ideal candidate is to ensure proper documentation and records are maintained, and in compliance with regulatory and markets requirements.

- Ensure Contract Certainty in accordance with relevant Regulatory compliance such as the MAS.

Required Knowledge and Skills:

· General Degree in any discipline, minimum 5 years experience in reinsurance industry.

· Preferably Insurance related qualifications - MAS CGI, Chartered Insurance Practitioner, ACII and other professional (re)insurance qualifications.

· Articulate, excellent verbal and written communication in English. Other language skills would be an added advantage.

· IT literacy in MS Office applications.

Job Description:

· Work collaboratively with curators, artists, digital practitioners and exhibition designers to assist with the research, exhibition development and implementation of the Project Citizens showcase/exhibition.

· Support the team’s research on Singapore’s post-independence history.

· Work collaboratively with collection managers, conservators, curators, public service agencies and other related parties on curatorial projects and the collation and assessment of stories and artefacts submitted through FM programmes.

· Work with the curatorial team to research into, conceptualise and conduct video interviews of key leaders in Singapore’s immediate pre-and post-independence history. This includes:

o Conducting background research on the interviewees

o Drafting interview questions and conducting interviews alongside the curatorial team.

o Leading archival research for relevant audio-visual clips and photographs to use in the video productions.

· Seek permissions and copyright for material curated for use in FM exhibitions, video production, education and public engagement programmes.

· Manage content and text for translation and fabrication.

· Provide administration and operational support for above mentioned projects.

Working Arrangement:

Contract Duration: 1 Year

Working Hours: Mondays to Fridays (office hours)

Location: City Hall

Salary: $4000/Month

Job Requirements:

· Recognised degree/diploma in History or the Humanities or other disciplines relevant to Singapore’s post-independence history and nation building policies. Diploma holders with relevant work experience will also be considered;

· Proven excellence in research, analytical, writing and presentation skills;

· Ability to think creatively and imaginatively, with strengths in synthesising information from different sources and storytelling;

· Background in video production will be a strong advantage;

· Strong administrative and project management skills;

· Team player with excellent interpersonal and stakeholder management skills;

· Excellent command of the English language (written and verbal)

· Some weekend and after-work hours engagements might be required – candidates should be prepared to exercise some flexibility in his/her work schedule;

Key Responsibilities

• Responsible for creating and upholding a culture of service and operational excellence, through effective systems, training and a great work environment in a Japanese fine dining restaurant
• Manage day-to-day operations in the restaurant as appointed
• Create and improve standard operating procedures for service and product preparation offered is uphold
• Generate monthly reports covering HR, inventory, sales, staff and customer feedback
• Improve and maintain a training program for all new staff / ongoing mentorship and training for existing staff
• Ensure Workplace safety and hygiene standards are adhered to regulatory guideline
• Full understanding, and ensuring procedural compliance with the company’s policies

Operational Administrative Duties

• Supports the Food & Beverage inventory / stock management and assists in resolving issues.
• Monitors stock ordering by venue management and helps maintain par levels.
• Monitors and oversees the weekly roster for management and oversees the planning of staff rostering to promote productivity, minimize labour cost while maintaining best staffing balance.
• Lead and conduct daily pre-shift roll call with team members to update on daily specials, guests preferences / feedback, internal memos, company / marketing update, station plan, sales and any other operational update.
• Helps to promote a friendly PR culture at the venues, communicates regularly with customers to obtain feedback and monitors trends.
• Assists DOR to investigate and resolve customer complaints.
• Assists in coordinating venue, POS programming and issues.
• Work together with DOR and venue management. Identifies and resolves operational issues and strives to develop alternative/improved job methods and improved workflow.
• Takes all necessary/prompt action to understand and resolve discrepancies in stock/other cash security issues.
• Provides feedback and ideas to help further develop and establish marketing and promotional activities for the venues and review/research customer satisfaction.
• Ensures all onsite marketing is implemented on time and in the correct manner.
• Works with the Kitchen Chefs to ensure best food quality and Grade A hygiene standards.

Key Requirements

• More than 6 years experience in the F& B industry, preferably with some fine dining experience
• Excellent knowledge of food & beverage offered in the
• restaurant
• Good knowledge of food ingredients and cooking methods of food available on the menu
• Good memory to recall orders and customers’ names
• Excellent communication and PR skills
• Good wine knowledge
• Sound problem solving and grievance handling know-­how
• Exemplary leadership qualities

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills

Job responsibilities:

• Fully master all service and kitchen operations.
• Building a strong team with company's mission, vision and values in mind.
• Train and guide all employees in accordance to company's key ideal employee and manager profile.
• Enhance employee experience while working in the company.
• Take lead in cultivating good mannerism in the outlet and increasing customer experience.
• Execute outlet action plans with goals in mind.
• Conduct analysis on reports and propose improvement plans of working practices and personal efficiency.

Requirements:

• At least 2 years’ experience in F&B industry with minimum 1 year experience as managerial position.
• Passionate in F&B and great customer service.
• Senior positions will be considered based on experience (please include resume in your application).

Job Description:We are currently seeking dedicated and enthusiastic individuals to join our kitchen crew at our food kiosk based at Whitesands. As a Kitchen Crew Member, you will play a crucial role in ensuring the smooth operation of our kitchen and delivering exceptional service to our customers.

Responsibilities:

• Opening and closing of stall
• Prepare and cook menu items in accordance with recipes and quality standards
• Maintain cleanliness and sanitation standards in the kitchen area
• Assist in receiving, storing, and stocking inventory
• Follow proper food safety procedures
• Work collaboratively with team members to ensure efficient workflow
• Provide friendly and helpful customer service as needed
• Perform other duties as assigned by the management team

Requirements:

• Previous experience in a kitchen environment highly preferred
• Ability to work in a fast-paced environment
• Strong attention to detail and cleanliness
• Excellent communication and teamwork skills
• Flexibility to work evenings, weekends, and holidays as needed
• Food handler's permit or willingness to obtain one

How to Apply:Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for this position to [email protected] .

Join our team and be part of a dynamic and exciting work environment where you can learn and grow while providing delicious food to our valued customers! We look forward to hearing from you.

That cook need to play as multitasking role he must be ready to washing vessels and cleaning kitchen environment

Duties and Responsibilities

Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

. Storing all food properly

• Monitoring other cooks and team members

Requirements and Qualifications

- 7 to 10 years experience

- Age 35 and above

A Singapore-based firm with a diverse portfolio of consumer-focused businesses is seeking for an experienced Associate to add to their Corporate Finance and M&A team.

Associate with 2-5 years of experience in Private Equity or Investment Banking. Candidates from the Big 4 with strong financial modelling skills wishing to move into corporate finance or corporate development are welcome to apply.

Consumer and financial services / fintech sector knowledge is a plus.

Main tasks:

Work actively on all stages of execution of Corporate Advisory and M&A transactions including investments, joint ventures and divestitures

Apply financial modeling and typical valuation methodologies

Conduct research and analysis on various companies and geographies including market assessment and competitive positioning

Evaluate and succinctly combine all data into internal pitch and approval documents to management

Conduct due diligence and support deal structuring, negotiations of transaction documents and completion procedures

Support equity and debt fundraising processes

Work with management to build long-term strategy documents and provide support for investee companies

Identify and monitor key performance metrics (and suggest improvements) for investee companies

Develop network in the PE and IB industries to actively source deals

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Join the Dream Team & Discover the Champion in You!

Be a MindChampion Leader, join the No.1* premium preschool in Singapore.

It's time to bring your career to greater heights!

MindChamps’ rapid growth & expansion globally provides you with a world of opportunities!

Job Responsibilities:

1. Managing daily office operations such as opening and closing.
2. Handle front desk duties such as greeting visitors and addressing inquiries.
3. Inventory management of merchandise and stationery.
4. Assist in event planning and management.
5. Handle administrative duties such as email enquiries, filing and data entry.

Job Requirements:

1. Min. Diploma & above
2. Min. 1 year of relevant experience

Additional Information:

• Attractive remuneration and staff welfare benefits
• Friendly and Conducive working environment

Click on the "Apply Now" button with your comprehensive resume to secure a MindChampion career!

For more information about MindChamps, please visit www.mindchamps.org.

We regret that only short-listed candidates will be notified.

JOB RESPONSIBILITY

• Ensure the daily operations are properly executed and performed – in line to assist Restaurant Manager to achieve overall business performance goals. Eg, Daily sales, settlement, opening & closing of restaurant daily
• Ensure high quality of food & service by focusing on the user journey
• Assist in training for all new/current staff on service & beverages when required
• Proficiency in operating POS system
• Cultivate & maintain relationships internally/externally with regular guests, suppliers & staff of restaurant

REQUIREMENTS

• Good communications skills - possessing high level of empathy with good listening skills.
• Able to multi-task to lead team in a fast paced and demanding environment.
• Good understanding of health, safety and food hygiene practices.
• Willingness to teach and share professional knowledge with team.
• Trustworthy, impartial & maintain high level of discipline & punctuality.
• Pro-active & problem solve.

Benefits:

• Hybrid Work Arrangement
• Attractive Salary Package

Location: Tampines

Key Responsibilities:

- Oversee the end-to-end order cycle for inventory management, coordinating with suppliers and distribution centers to ensure timely delivery to island-wide stores.

- Ensure healthy on-shelf availability of inventory to meet customer demands.

- Collaborate with Demand Planners on weekly demand forecasting and communicate weekly allocations to stores.

- Work with flow-through suppliers to secure stock for promotions and festive periods.

- Manage timely reorders of all perishable SKUs with suppliers, continuously improving service levels, including van sales and DSP vendors.

- Optimize inventory levels to meet customer demand while minimizing excess stock and improving stock holding by managing MOQs and delivery frequency.

- Collaborate with the Commercial team and distribution centers to manage promotions, festive build-ups, new products, excess products, and exit strategies for discontinued items.

- Develop strategies to manage slow-moving stock and plan for timely clearance with the Commercial team.

- Use demand forecasting, inventory analysis, and data-driven insights to drive continuous improvement in replenishment processes and performance.

- Monitor and track KPIs, conduct root cause analysis, and drive performance improvements.

- Manage key upscale indent vendors.

- Ensure full compliance with processes and audits, highlighting any exceptions.

- Lead and manage the team, setting goals, providing guidance, support, and conducting performance evaluations.

- Lead and support supply chain projects.

- Generate weekly reports to review vendor service level performance.

- Develop and implement replenishment strategies considering lead times, transportation costs, and supplier performance.

Requirements:

- Minimum Diploma in Business, preferably a Degree in Supply Chain Management, Logistics, or equivalent.

- At least 4 years of work experience in a similar role.

- Experienced in forecasting, data analytics, inventory planning, supply chain concepts, and statistical forecasting.

- Proficient in advanced Microsoft Excel and Microsoft Office tools.

- Dynamic, self-motivated, and able to work under pressure.

- Strong analytical capabilities, excellent negotiation, and planning skills.

- Excellent communication (spoken and written) and interpersonal skills.

- Proficiency in Power Query, Power BI, and strong analytical skills are an advantage.

- Knowledge of DC operational routines in the retail industry is beneficial.

- Knowledge of SAP is a plus.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Primary Objective:

Platform (Database)

Perform Database Administration activities on Oracle, SQL Server, MYSQL, PostgreSQL and RDS Databases required to run Singapore operations:

· Hands-on experience on Configure and maintain database servers;

· Experience of High Availability (HA) and Disaster Recovery (DR) options for SQL Server and Oracle.

· Experience in installing, maintaining and managing Oracle RAC Production Databases.

· Experience in database migration of Oracle and MSSQL Server including Data Center Migration Projects.

· Experience in backup and restore using RMAN backup’s ASM to Non-ASM vice versa.

· Experience in handling incidents in critical Production Databases.

· Ensure IT is operated in a manner that complies with Bank Policies and frameworks, standards, circulars, guidelines and MAS regulated act, notices, circulars, and guidelines applicable to technology (Compliance, Audit, Risk Adherence). – Infra components

· Experience in Databases Hardening and Auditing in accordance with CIS standards.

· Manage database changes through change request process and provide status reports.

· Proactive monitoring of database performance, conduct analysis and implement proactive improvement measures.

· Perform periodic database refresh across different database environments.

· Proactive monitoring of database performance, conduct analysis and implement proactive improvement measures.

· Review the database design and implementation for new projects.

· Implement and maintain database security (create and maintain users and roles, assign privileges etc.).

· Respond promptly to incidents, investigate, and provide temporary and/or permanent resolution of incidents escalated.

· Handle general technical trouble shooting and provide advice to development teams.

· Experience on SQL Server Always ON, clustering, Replication and Oracle RAC, Data Guard.

· Strong knowledge of backups and recovery, Indexing and patching.

· Assist in annual budgeting – Infra components

· Provide day-to-day support for database components.

· Monitor and plan Tech refresh EOL/EOS for Databases

Key Responsibilities:

Strategy, Planning, Mgmt. Reporting

· Provide expert advice and support to technology management in the area of Database expertise

· Contribute in the formulation a comprehensive Branch IT strategy covering IT policies and procedures, security, architecture, business solutions and operational functional requirements

· Keep abreast of developments and innovations in the FI IT landscape with a focus on Databases.

· Provide mentorship, support and guidance to colleagues, share information and facilitate problem solving

· Contribute in the yearly budgeting for IT expenditures and investments.

Database and Cloud Operations

· Oversee performance monitoring of systems to ensure outstanding operational effectiveness at low operating costs – Cloud and non-Cloud for DB components

· Ensure prompt and efficient provision of IT support – Cloud infra and both Cloud and non- Cloud for DB, Middleware components

· Oversee contingency plans and ensure their adequacy – Cloud infra and both Cloud and non-Cloud for DB, Middleware components

· Ensure IT assets are protected and secure – Cloud infra and both Cloud and non-Cloud for DB, Middleware components

· Ensure IT operations run in a manner consistent with high score from audit, risk, compliance assessments. The following to be operationalized as standard procedure against all IT asset components – Cloud infra and both Cloud and non-Cloud for DB, Middleware components.:

o Administrative Accounts – All admin accounts lodged into PAM solution per group IT Security guidelines and MAS notice 655 point 4.1

o Patching – Patch notification process established with vendors and patch calendar updated, upon patch release assessment and implementation as needed Per patching guidelines and MAS notice 655 point 4.2

o Hardening - Per component definition and enforcement against SG security standard and Group IT Security guidelines and SG addendum/s and MAS notice 655 point 4.3

o Network Perimeter Defense – Network traffic and segments, firewalls, proxies, dns, vpn access setup in secure manner per group IT security guidelines and MAS notice 655 4.4

o Malware – IT Security consulted and all required IT security protections installed on IT assets per MAS notice 655 point 4.5

o Multi-factor Authentication – MFA, where applicable implement MFA of administrative and internet accounts with access to customer information using PAM per MAS notice 655 point 4.6

o Logging and Monitoring – Security, Capacity, Downtime, Audit

o Capacity Mgmt. – Pre-emptive monitoring (via monitoring), planning and execution of capacity upgrades as needed

o EOL/EOS Upgrades – Per group guidelines. Track and execute upgrades and/or do risk assessment and deviation approval

o Housekeeping – scripted clean-ups and truncations of logs and temp files after necessary archives executed

o Backups – Required backup strategy per backup guidelines operationalized to central Backup Platform. Recurring scheduled backup validation activities scheduled and performed ongoing to ensure backups working per need. Note all cloud hosted workloads inclusive of logs must be backup and archived on premise data backup and archive solution.

o Work with system stakeholders to ensure proper classification of system criticality and ensure design and architecture can meet the assessed criticality needs:

o MAS 644 defined Critical system – Ensure DR setup and working and can achieve RTO within 4 hours, RPO within 2 hours and maximum unplanned downtime of not more than 4 hours per rolling 12 months;

o MAS 644 defined non-critical system – Ensure HA/DR per stakeholder requirement.

o BCM related activity planning and execution – Cloud infra and both Cloud and non-Cloud for DB, Middleware components

o Raise CAB CR as necessary

o Cutover related planning and execution – Cloud infra and both Cloud and non-Cloud for DB, Middleware components

o Ensure and maintain adequate test environments in good working order to support enhancements and new projects; – Cloud infra and both Cloud and non-Cloud for DB, Middleware components

o Define, modernize and enforce SDLC for both in-house and 3rd party solution platforms.

o Ensure the setup, integrity and ongoing improvements to the AWS Landing zone.

o Administer IOS apps store and Google play store for publishing bank mobile apps updates

o Track IT related spend against budget. – Cloud infra and both Cloud and non-Cloud for DB, Middleware components.

o Write Memos to authorize procurements – Cloud infra and both Cloud and non-Cloud for DB, Middleware components

o Write Memos to get deviation approvals where required – Cloud infra and both Cloud and non-Cloud for DB, Middleware components

o Assist project team in architecting, sizing and estimating Cloud infra and both Cloud and non-Cloud for DB, Middleware components costs for new workloads

o Work with IT Security team to ensure security aspects incorporated

o Setup and ensure non-productionenvironments on cloud infra for new initiatives

o Setup and automate deployment using landing zone pipeline platform

o Work with vendor and/or business applications team to deploy changes to workload

o Administer IOS apps store and Google play store for publishing bank mobile apps new

o Write Memos to authorize procurements – Cloud infra and both Cloud and non-Cloud for DB, Middleware components

o Write Memos to get deviation approvals where required – Cloud infra and both Cloud and non-Cloud for DB, Middleware components

Regulatory and Procedural Expertise

· Keep up to date and refreshed on required reading related to guiding how IT must be run in a regulated Financial institution. Minimum read list:

o MAS Technology Risk Management Guidelines (TRMG)

o MAS Notice 644 – Technology Risk Management.

o MAS Notice 655 – Cyber Hygiene

o MAS Outsourcing Guidelines

o RHB Group IT Security Guidelines and SG addendum/s

o SG Patching Guidelines

o SG Backup Guidelines

o SG Technology Department Operational Manual (OM)

o SG IT Standard Operational Procedures (SOP), and System Manuals (SM)

o SG Procurement Operational Manual (OM)

o AWS Well architected framework and 5 pillars whitepaper

Other Responsibilities

· Participate in Monthly Technology Department meetings.

· Participate in regular Team meeting.

· Use Department issue and work tracking platform.

Maintain and keep up to date team knowledge base and assist in updating team document assets such as system manual / standard operating procedures (SOP), and operations manuals

Requirements:
Diploma in IT related fields with below skills;

- AWS, Azure, Google Cloud related certifications
- Scrum master or other agile SDLC related certifications
- Oracle certifications
- Microsoft

• Minimum of 10 years of working experience as an open systems engineer and/or system administrator in a financial institution based out of Singapore or Malaysia., OR Minimum 3 years of working experience as a cloud engineer similar role on AWS, Azure, or Google Cloud.
• Experience as System admin for DB (Orcale, MS, SQL, PostGRES, NoSQL) and Middelware (Tomcat, IBM MQ or similar, BES WebLogic)
• Experience managing vendors
• Strong desire to learn and improve
• Strong interest in AWS related technologies and Cloud technologies as a whole
• Google understanding of how to implement AWS workloads that adhere to the well architected framework
• Scripting skills
• Proactive attitude ability to handle adversity
• Mentality to see things through and not give up
• Knowledge in DB system admin (Oracle, MS SQL Server, MySQL, PostgreSQL, AWS Dynamo DB, AWS RDS / Aurora, AWS Redshift, MongoDB), Middleware system admin (WebLogic, JBoss, IBM, MQ)

Job Summary:

The Senior Manager, Groups & Guest Relations oversees and manages the Front office Groups, Premium Services and Guest Relations teams and other associated departments. He/She will also hold accountability for instilling consistent Resorts World Sentosa standards as well as generating and promoting ideas to enhance guest experience.

Responsibilities:

• Oversee Front Office Groups, Guest Relations, and Premium Services departments.
• Complete projects assigned by the Director of Rooms/Hotel Manager in a timely manner.
• Resolve guest concerns including coordination with other departments when required, to ensure guest satisfaction and experience.
• Ensure all incident reports are handled meticulously with consistency and tracking, including coordination with relevant departments to ensure timely closure of the incidents according to the established standards of the company.
• Maintain and ensure the confidentiality of guests' and members' information, along with pertinent data of the resort and uphold security standards of high profile guests of the properties.
• Ensure the timely delivery of quality amenities to guests by meeting deadlines and coordination among inter-departments.
• Actively participate in guest relocation decisions during over-capacity of room nights, ensuring the smooth execution of the process.
• Participate in daily briefings, meetings, training and continuous coaching of Front Office team.
• Understand and apply Qualtrics (Guest Satisfaction Survey) and LQA (Audit Standards).
• Responsible for recruiting, hiring, manpower scheduling, payroll and labour cost management as well as conducting performance evaluations of the team.
• Establish and maintain effective communications with all departments.
• Build rapport with VIPs and clients, escort guests to rooms, conduct wellbeing calls and encourage feedback from guests during their stay.
• Perform any other reasonable duties as required by the management team.

Requirements:

• Degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major from an accredited university.
• 8 years’ experience in front desk, housekeeping, or a related professional area.
• Have a professional demeanor appropriate for a luxury environment.
• At least 5 years of progressive management experience in a similar resort preferred.
• Previous experience in Groups, Guest Relations and Front Office in a hotel setting is required.
• Effective communication and problem-solving skills in responding to issues raised by guests and members.
• Fluent in English; proficiency in a second language is an advantage.
• Able to work flexible schedules including holidays and weekends and able to perform multiple tasks in a dynamic environment.
• Good knowledge in using Opera System (Opera v5.6, Opera Cloud), Housekeeping System (HotSOS, KnowCross, etc) and Microsoft Office (Word, Excel, Powerpoint and Outlook)

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

About the team you are joining

You are reporting to the Senior Principal, IATA Consulting & Certifications for the Asia Pole. You work alongside a brilliant team of highly talented Consultants and Subject Matter Experts from diverse culture, backgrounds, and nationalities. The role is regional.

What your day would be like

You are responsible for supporting the delivery of aviation consulting projects and business development activities globally with a focus on the Asia Pacific and North Asia regions.

Responsibilities include:

1. Support business acquisition initiatives

• Prepare technical and commercial proposals.
• Prepare administrative and qualification documents.
• Participate in commercial meetings.
• Liaise with IATA central, regional and local teams as required.

2. Manage and deliver consulting projects

• Contribute to project activities including but not limited to collecting data, researching information, carrying out interviews, undertaking analysis, developing models, preparing and reviewing slides.
• Lead internal and external Consultants and Subject Matter Experts assigned to the project as required.
• Manage all or parts of consulting projects, ensuring adherence to budget, timeline, and quality objectives.
• Contribute to the preparation of deliverables.
• Participate to client meetings and present deliverables as required.

3. Contribute to the internal and external promotion of IATA Consulting and Certifications

• Participate in promoting Consulting and Certifications activities at various events, conferences, and forums to generate awareness and increase the uptake of consultancy services.
• Support the organization of IATA social events.

Note: The incumbent is expected to spend about 70% of his / her time on project management and delivery.

We would love to hear from you if

• You possess a university degree (Masters or PhD) in Air Transport / Airline Management, Business Administration, Economics or Engineering.
• You have an experience of at least 3 years within a consultancy firm working in the aviation field.
• You possess a good understanding of key issues and business economics of the aviation industry.
• You have a solid experience of aviation traffic databases.
• You have excellent oral and written communication skills with the ability to write reports in English.
• Knowledge of a third language such as Spanish, French or Mandarin would be an advantage.

Key Responsibilities:

• Lead the Stewarding team to uphold the highest cleanliness and hygiene standards across all food processing facilities and equipment.
• Efficiently manage workers' costs and schedule labor according to business needs, optimizing productivity.
• Enforce strict adherence to hygiene, sanitation, and safety regulations, including emergency response plans and hazard control procedures.
• Develop, implement, and maintain SOPs for operational excellence and safety, including inventory management and equipment requisition.
• Coordinate maintenance and repair activities with facility teams, ensuring safe and efficient operational environments.
• Oversee pest control and sanitation efforts to maintain a clean and safe working space, conducting regular inspections for compliance.
• Monitor the use and maintenance of cleaning and sanitation equipment, educating staff on proper chemical handling and safety practices.
• Foster team engagement through regular performance reviews, career development discussions, and addressing disciplinary needs as required.

Requirements:

• Certification in sanitation management or a related discipline.
• At least 8 years of stewarding experience, including 4 years in a supervisory capacity, ideally within the Food, Services, or Hospitality sectors.
• Comprehensive knowledge of workplace safety, fire safety, and security policies.
• Demonstrated ability to train staff on safe chemical usage and equipment handling.
• Computer proficiency and effective communication skills for stakeholder engagement.
• Strong interpersonal, problem-solving abilities, and a customer-service-oriented mindset.
• Proactive, team-oriented approach with a positive and self-motivated attitude.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

This position is based in Hong Kong (New Territories)

Responsibilities:

• Develop and execute health and safety plans in the workplace according to legal guidelines.
• Prepare and enforce policies to establish a culture of health and safety within the organization.
• Evaluate practices, procedures, and facilities to assess risk and adherence to safety laws.
• Conduct training sessions for employees on safety protocols and best practices.
• Investigate accidents, incidents, and near-misses, identifying root causes and recommending improvements.
• Monitor compliance with safety regulations and address any non-compliance promptly.
• Develop and implement emergency response plans and evacuation procedures.
• Communicate safety guidelines and procedures to all employees.
• Report on health and safety issues and maintain accurate records.
• Develop relevant policies to maintain a safe workplace environment.

Requirements:

• Bachelor's degree in Occupational Health and Safety, Environmental Science, or related field.
• Minimum of 5 years in safety management, preferably in the construction industry.
• Excellent attention to detail to identify hazards and risks.
• Ability to communicate safety guidelines effectively to a multidisciplinary workforce.

Clarence Khoh

R1552376

Barrio is one of many exciting restaurants under CA Concepts: Barrio by Kulto, Cenzo, Kulto, Chicco. Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together!

Job Description

• Overseeing of the service of the restaurant.
• Responsible for the smooth running (opening shift & closing shift) of the restaurant.
• Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in food products and services.
• Provide coaching and feedback to staffs.
• Monitor and maintain the operating systems of the outlet.
• Ensure food quality and hygiene standard is maintained.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all food-related complaints to the Chef immediately.
• Ensure team briefings are carried out before each service period.
• Monitor and maintain the operating systems of the outlet.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Handle emergency and difficult situations.
• Adjust any modifications to checks or bills.
• Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Develop and implement service-related training programs.
• Perform miscellaneous job-related duties as assigned.

Job Duties

• Ability to communicate in English
• Able to work in a team environment
• Highly Responsible and reliable
• Able to work well under pressure in a fast-paced environment

Benefits:

• 5 day work week

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

ROLE OVERVIEW

The Assistant R&R Manager, Mandala Club is responsible for the daily operation of the reception team across all floors. A primary focus of this role is to ensure excellent communication between the Reception and the Floor team to maximise seating capacity and to drive the departments’ performance to deliver an egalitarian world-class service in line with M. Vision. Missions. Values.

KPIs across the organisation are categorised as below, with varied weighting across business units and departments:

- P&L Delivery

- Team Engagement

- Member Satisfaction

- Member Growth/Acquisition

- Member Engagement

KEY OBJECTIVES & DELIVERABLES

● Runs daily service and is present at the daily briefing to represent the Reception Team.

● Work with the Mgm Team to maximise revenue by increasing floor capacity and improving seating turn during operation.

● Train the team on reservations management, phone etiquette, seating etiquette.

● Proactively responds to guests' feedback

● Submit weekly reports on:

○ Members and Guests Feedback

○ Covers Trends and Seating Pace Flow

○ Bookings Vs Walk-ins trend

● Oversee the management of reception email inbox to ensure all enquiries are handled in a timely manner

● Monitors, guides, and trains the reception personnel to meet guest satisfaction through personal recognition and prompt cordial attention from arrival through departure

● Is in charge of team rosters and leave management

● Supports the HR Function through the recruitment and the hiring process

● Reviews all bookings with the duty manager to ensure tables/VIP areas allocations and special requests are all executed

● Executes daily reception briefing and allocations of the team to ensure greeting/seating/departure of the guests is up to standards

● Runs regular training sessions to ensure the cycle of service and all sops’ are executed in line with Mandala Club expectations

● Inspects all VIP AREAS regularly and communicate with the duty manager any required follow-ups

● Greet VIP guests personally

● Handle guest complaints and refer them as necessary, follow up on corrective action

● Overall responsible for ensuring and maintaining all reception areas running smoothly and efficiently

● Implements Quarterly Appraisals of the team as per company’s standards

● Drive floor plan implementation for large scale events

● Liaise with the S&E manager to ensure the reservation team and the events team collaborate to deliver successful events.

THE RIGHT PERSON

● A passion for hospitality and delivering exceptional lifestyle experiences

● Great attention to detail and multi-tasker

● Extremely disciplined and focused to achieve agreed targets within given deadlines

● Broad thinker

● A trouble-shooter; must be able to critically analyse and tackle problems and present
viable solutions

● Passionate about what we are and what we do; this person needs to be passionate
about M., hospitality and lifestyle

● Possess strong communication skills

● Able to communicate clearly at all levels within the organization

● Be open to new ideas, adventurous and practical simultaneously

● Able to lead and inspire the team

● Driven by the desire to win and for continuous improvement

● Proven ability to work cross-functionally

● Guest’s satisfaction orientated

THE RIGHT EXPERIENCE

● Well versed with minimally 3 years of Hospitality/F&B experience with 3 years in a managerial role with a proven track record of managing sales and ops

Please send your detailed resumes to [email protected]