Total 4,740 service centre manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Responsibilities:

The role will encompass all tasks related to Lazada and Shopee.

• Product Listing & Delist
• Product listing thumbnail Optimising
• Monthly sales and reporting
• Coordination with buyers’ promotions
• Execute price updates
• Plan and execute digital marketplace campaigns
• Plan and run Digital Ads/budgeting
• Liaise marketplace KAM for all campaigns
• Monitor and handle orders fulfilment
• Customer enquiries and complaints
• Marketplace Chat Service
• Marketplace CMS – Blasting
• Banner and creative Requestion
• Create and keep track marketplace vouchers
• Handle Returns/Refund
• Resolve all billing and discrepancies
• Ensure sufficient stocks on all e-platforms
• Raise PO/RPO for vendors

Job Requirements:

• Preferred candidate with at least Diploma in Marketing/Business/Mass Communications or relevant
• Minimum 2 years’ experience in E-Commerce is required
• Familiar with Microsoft Excel like pivot, formula
• Able to analysis data and sales data
• Excellent communication and interpersonal skills in both written and verbal.
• High initiatives with positive energy and possess positive attitude towards learning.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Responsible for the planning, development, and implementation of company owned sales online platform.
• Collaborate with internal and external stakeholders, partners and vendors for the operations of the E-Commerce platform web development, order fulfilment, pricing management.
• Working with fulfilment teams to ensure seamless customer experience and ensuring smooth operational flow.
• Management of marketing platforms such as Adobe Experience Manager and Salesforce Marketing Cloud.
• Collaborate with marketing team to create marketing strategy that increases sales by driving more traffic and conversion via online channels.
• Build personalisation strategies to enhance customer loyalty and retention.
• Working with marketing team and media agency to develop impactful campaigns, including tracking, monitoring, and evaluating campaign performance by using data-driven insights.

• At least 5 - 8 years of working experience in E-Commerce Channel Management, Marketing or other related experience.
• Hands-on experience with Adobe Experience Manager and Adobe Commerce (Magento).
• Preferable if familiar with Salesforce & Ungerboeck and/or other similar CRM and Event and Venue Management software.
• Strong MarTech and E-Commerce marketing capabilities such as proficiency in Adobe, SEO would be preferred.
• Strong analytical skills and data-driven mindset, ROI driven.
• Strong project management skills and ability to manage deadlines.
• Confident, driven and dynamic, the candidate needs to work well as a team player, and to work independently when required.
• Location: Expo

PROPERTY MANAGEMENT EXECUTIVE (Facilities Management & Building Service / Up to $4000)

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Working Location: North / Northeast area
• Office: Ang Mo Kio
• Working days: 5.25 days // 8.30am to 5.30pm + OT, Sat: 8.30am to 1pm + OT
• Basic: $2500 to $4000 (depends on experience)

Job scope:

You will work closely with the Property Manager to provide excellent support to estate residents in executing daily estate inspections to ensure high quality standard of horticultural, maintenance and implement improvement works. In addition, you would need to manage and attend to residents/tenants’ feedback as well arrears cases.

Requirements:

• Min Diploma in Real Estate/Facilities Management/Building Services, Mechanical or Electrical Engineering or equivalent
• Able to work under pressure and work beyond normal working hours and on weekends/public holidays.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

The Restaurant Manager oversees and leads all activities within the assigned property to the highest level. He or she will be responsible for leading and directing the restaurant operations to ensure that the guest experience, food and beverage quality and departmental revenue and profit goals meet its highest standard. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation.

The job responsibilities include the following:

• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience.
• Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
• Ensure proper scheduling of staff and administration of human resource records.
• Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
• Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
• Display good supervisory skills with ability to assign and delegate duties among staffs.
• Manage customer complaints to build brand loyalty.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.

Requirements:

The candidate should possess the following:

• Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 4 years of related and managerial experience.
• Pre-opening experience for Food and Beverage outlets across various concepts and operations and possess banquet operations experience.
• Experience in menu planning and menu engineering.
• Excellent spoken and written English.
• Strong interpersonal skills and communication skills, and experience in managing large complex teams.
• Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge.
• Confident and meticulous.
• Ability to work independently and in teams.
• Excellent time management and organisational skills.

Events & Marketing Executive

Roles & Responsibilities

Job Details:

• Salary: $3000-$4000 + AWS
• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: Monday to Friday: 9am - 6pm

Job Descriptions:

• Support in major sales Promotion campaign planning & implementation, involving collaterals, website, online assets, offline events & roadshow locally.
• Coordinate all roadshows, events and tradeshows activities between Product Marketing and Sales Team
• Ensure set up/tear down of roadshow / events
• Venue sourcing and selection for roadshow and events
• Negotiation for space between Retailers, Landlord and so forth
• Own and organise meetings with Product Marketing and Sales to share marketing campaign plans & review campaign plans for PDCA.
• A&P forecast submission & track forecast accuracy of A&P spend.
• Manage & coordinate structure warehouse incoming/outgoing movement with vendor & sales / marketing team
• Design of advertisement including Brochure/Flyers/Banner etc
• Support in administrative matters to ensure activities are run smoothly

Requirements:

• Minimum 2 to 3 years of relevant work experience in Marketing Communications, Advertising & Promotions environment or similar capacity
• Prior experience in advertising agencies will be an added advantage.
• Good understanding of advertising, digital, production and media concepts.
• Creative and innovative with an excellent visual sense.
• Proficient in Microsoft Office, especially Excel.
• Ability to work within deadlines and comfortable to work in fast-paced environment.
• Great interpersonal, communication, and people skills
• A great team player
• Assist in increasing clients’ revenue and brand awareness
• Plan and implement activities (campaigns & road shows, etc)

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

JOB SCOPE

The Hotel Duty Manager will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

• Supervise Guest Service Agent, Communications Officers, Cashiers and Bellman to ensue smooth running of Front Desk.
• Provide excellent guest services to all guests making their enquiries at the Front Office counters.
• Escort VIP guests to their rooms and show them the amenities within the rooms.
• Ensure that the availiability of rooms are closely monitored to make the needs of the operations.
• Assists all guests in their check in and check out registration and make them feel comfortable at all times.
• Provide customer service guidance and training to all newly joined Front Desk Officer during their initial working period.
• Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

• Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any local training institutions.
• Possess at least 2 years of experience in the same capacity in the Hotel industry.
• Excellent customer service skills in handling large group check in and check out services.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

The Assistant/ Restaurant Manager is responsible for the manpower needs, the operation flow and resolve any issues face in the restaurant outlet.

Job Description:

• Oversee day-to-day operations of the outlet.
• Lead and motivate staff for excellent service.
• Plan effective shifts for adequate staffing.
• Create a welcoming atmosphere for a positive dining experience.
• Handle customer feedback and resolve issues professionally.
• Implement and maintain health and safety protocols.
• Monitor inventory levels and manage supply chain logistics.
• Responsible for the business and financial success of the outlet operations by applying knowledge in controlling costs and managing the restaurant's budget.
• Suggest and execute marketing strategies to attract customers.
• Coordinate promotional activities and special events.
• Maintain records of sales, inventory, reports etc.
• Any other duties as assigned by your superior.

Job Requirements:

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 5 years of relevant experience with at least 3 years in a managerial level.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!

Events & Marketing Executive

Roles & Responsibilities

Job Details:

• Salary: $3000-$4000 + AWS
• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: Monday to Friday: 9am - 6pm

Job Descriptions:

• Support in major sales Promotion campaign planning & implementation, involving collaterals, website, online assets, offline events & roadshow locally.
• Coordinate all roadshows, events and tradeshows activities between Product Marketing and Sales Team
• Ensure set up/tear down of roadshow / events
• Venue sourcing and selection for roadshow and events
• Negotiation for space between Retailers, Landlord and so forth
• Own and organise meetings with Product Marketing and Sales to share marketing campaign plans & review campaign plans for PDCA.
• A&P forecast submission & track forecast accuracy of A&P spend.
• Manage & coordinate structure warehouse incoming/outgoing movement with vendor & sales / marketing team
• Design of advertisement including Brochure/Flyers/Banner etc
• Support in administrative matters to ensure activities are run smoothly

Requirements:

• Minimum 2 to 3 years of relevant work experience in Marketing Communications, Advertising & Promotions environment or similar capacity
• Prior experience in advertising agencies will be an added advantage.
• Good understanding of advertising, digital, production and media concepts.
• Creative and innovative with an excellent visual sense.
• Proficient in Microsoft Office, especially Excel.
• Ability to work within deadlines and comfortable to work in fast-paced environment.
• Great interpersonal, communication, and people skills
• A great team player
• Assist in increasing clients’ revenue and brand awareness
• Plan and implement activities (campaigns & road shows, etc)

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Location : Orchard

Industry : Retail

Salary Range: Basic + Allowances + AWS +VB

Work timings : 9am- 6pm ; Mon - Fri

Duties and Responsibilities – Deputy Department Manager

(Distribution/Warehouse)

Basically, your duties as Deputy Department Manager are as follows:

Distribution and Shipping

1. Responsible for liaising with vendor/s regarding all activities connected with movement

of goods.

2. In-charge of the preparation, processing and distribution of shipping documentation, insurance, customs clearance, etc.

3. Liaise and co-ordinate with internal and external parties on matters pertaining to distribution, warehouse and other related issues.

4. Plan and manage the warehouse annual budget.

5. Prepare the monthly distribution and warehouse operating expenditure reports.

6. Oversee and ensure that all documents, eg. Purchase Order, Return forms, MRF

forms are promptly submitted to Distribution department.

7. Ensure all suppliers abide to company’s rules and regulations during receiving.

8. Monitor the traffic flow at the loading bay in order not to cause any inconvenience.

9. To conduct meetings (weekly or bi-monthly) for staff feedback regarding distribution, warehouse

operation and home delivery.

10. To ensure prompt and efficient Home Delivery services.

11. Monitor and co-ordinate the inventory stock control movement.

12. To oversee the following operations :

a. Printing and submission of B1 and B2 documents to Retail Managers’ attention

b. Submission of diskettes for generation of SKU and price-tags.

c. All merchandise to be price-tagged before sending to department store.

d. All merchandise to be re-packed into Takashimaya’s carton/s according to MD’s request.

e. All merchandise to be delivered on time.

Warehousing

13. Responsible for liaising with vendor/s regarding all activities connected with warehousing operations.

14. Day-to-day running of warehouse to ensure efficient usage of goods, proper stock control and rotation, movement of goods and proper price-tagging of merchandise.

15. Ensure that all safety measures are complied with the requirements of the Workplace Safety & Health (WSH) Act.

Staff Management

16. Supervise the department’s supervisors and store assistants’ work performances and job functions; to ensure that all staff discharge their duties correctly and smoothly in accordance to department’s system and company’s regulations.

17. Maintain discipline in the department (including the warehouse)

18. Plan work schedules and apportion tasks and responsibilities.

19. Introduce applicable work procedures to improve efficiency.

20. Any other job-related duties as and when assigned by the company.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

IR-PR & Digital Communications Senior Executive/Manager (mid-level)

noco-noco is a fast-growing decarbonization solutions provider with a range of products and services across the clean energy and mobility space. Since our incorporation in 2019 and through our public listing in 2023, we have been driven by our commitment to solve tangible environmental challenges with game-changing technology and innovative service solutions for global impact. We collaborate with business/commercial and R&D partners across the value chain and spread across South and Southeast Asia.

We are looking for an experienced communications executive/manager to join us. The communications executive must be a seasoned professional who has experience in the following areas.

Roles & Responsibilities.

You will be responsible to manage the strategic communications of the company which covers:

Website, Social Media content creation and channels management

• Creating content and managing engagement with identified audience to grow subscriber base of social media sites,
• Reporting and analytics to identify success parameters and grow audience base/report to senior management.

Business messaging and creative writing

• Translate technical and technology data to easily understood language,
• Craft press releases, encompassing a spectrum of topics, including company financials , articles highlighting value proposition and technological advantages of our company’s technology in non-technical language to effectively reach a wide audience ranging from investors and mainstream readers,
• Thought Leadership articles, blogs, press releases, media commentaries, emailers, newsletters, business presentation decks, and speeches for senior representations.

Media Familiarity

• Familiarity with business and investor media, especially in APAC, and ability to draft messaging that interests and engages journalists/trade media/analysts,
• Maintain live Q&A for media interest, proactively working with stakeholders to identify messaging around risk and opportunities.

Technical Skills

• Word Press, Canva, or other HTML editing tools, basic HTML (or other web-based design tools including for video editing),
• Google Analytics, CRM tools and digital marketing and social media platforms,
• Other productivity tools like Microsoft office, MS TEAMS and SharePoint.

Ideal Candidate

• Bachelor’s degree with 6 to 8 years of experience in corporate communications or marketing communications,
• Experience with managing marketing and social media platforms and tracking metrics,
• Versatility and experience in writing press releases for a spectrum of topics, including company financials, articles highlighting value proposition and technological advantages of our company’s technology in non-technical language to effectively reach a wide audience ranging from investors and mainstream readers is a must have,
• Relationships with journalists and media in green technology, energy transition and sustainability is good to have,
• Ability to speak Japanese is a plus.

ROLE SUMMARY

Lead government relations activities to establish positive relationships with elected officials and civil servants in the ministries and respective subsidiaries for the purpose of the development of co-operatives and mutual with Pfizer.

ROLE RESPONSIBILITIES

• Develop and implement strategies to profile Pfizer and the co-operative/mutual model to secure funding and enable policy development and federal legislation (pro-policy) to support co-operative development and growth for innovative medicines (pro-innovation)
• Develop and execute public policy advocacy plan that targets key issues and government challenges for the business in alignment
• Initiate and lead strategic stakeholder engagement plan in positioning Pfizer’s efforts through alignment and complementing with internal taskforce and external stakeholders to shape public policy positions and strategies
• Identify optimal strategies to engage external stakeholders on public policy input, national healthcare campaigns and government legislations
• Strengthen the company's relationships with key government policy makers and policy advocates at the state and federal government levels and with the coalitions/trade associations/societies
• Work with appropriate trade and industry associations, consultants, think tanks, vendors and patient advocacy group to drive pro-policy and pro-innovation in influencing decisions impacting access to medicines  
• Manage milestones on government approvals through effective relationship management with government and regulatory bodies by collaborating with cross-functional teams on projects, legal, issue management and business development; work with external partners and other key project management efforts
• Represent Pfizer at coalitions/trade associations/societies, where Pfizer is a member at coalition meetings, partner meetings and briefings
• Track and monitor federal legislation and regulation and independently analyze the impact on business including the identification of opportunities and risks; and effectively communicate to support business strategies and tactical plans.
• Demonstrate leadership through influence by building strong collaborative relationships with other co-operative organizations and senior government officials in relevant federal government departments
• Able to interact and communicate with a variety of stakeholders (associations, academics, government, media) and the ability to respond to stakeholder needs (strategically and tactfully) as well as exercise leadership and diplomacy amongst diverse perspectives and priorities
• Exceptional interpersonal skills, superior verbal and written capabilities with commendable presentation skill
• Demonstrate ability to work within deadline pressures and manage multiple simultaneous projects
• Ensure compliance with all Pfizer policies and procedures

QUALIFICATIONS

• Possess at least 12 years’ experience in healthcare industry, including 5 years commercial experiences
• Commercial experience in at least 2 functions where it can be mixture of either sales, marketing, key account management and market access
• Have at least 4-year experience in policy or corporate affairs or government relations with proven track record
• A minimum bachelor’s degree in any science related background
• Additional qualification in public health or political science or public policy is an added advantage
• Sound understanding of government inter-ministerial policies and regulations

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

A premium Spanish Tapas Restaurant Chain, serving cuisine which remains true to its Spanish Roots. A place of sophisticated design complemented by Spanish Decoration, Tapas Club, presents diners with an exquisite plate and creativity with the richness of authentic Spanish flavors.

RESPONSIBILITIES

· Staff Management (Recruitment, working hours, leave management)

· Conduct annual training programs for operations

· Communicate between Management, other departments and restaurant operations

· Stock management and inventory (daily and monthly equipment and beverage inventory)

· Purchases and collaboration with suppliers

· Holistic customer service handling (enquiries, complaints, regular service duties & PR)

· Crisis management

· Profitability assessment and business development

· Current and future partner liaison

· Provides feedback and coaching to the team regularly

· Achievement of budgeted food sales, beverage sales and labour costs

· Control of crockery, cutlery, glassware, linen and equipment

· Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service

· Oversees the dining area, supervises F&B service staff in accordance with operating policies

· Enforce sanitary practices

· Attendance and participation of weekly F&B meetings

· Arrange for maintenance and repair of equipment and other services

· Maintain ambience by controlling lighting, music, linen service, glassware, dinnerware and utensils quality and placement; monitoring food presentation and service

· Responsible for overall restaurant operations

SKILLS

· Excellent communication skills

· Willingness to learn

· Excellent organizational and time management skills with the ability to multitask

· Able to adapt to pressure

· Creativity, imagination and initiative

· Good teamwork, analytical and problem-solving skills

OFFER

· Contract with the company

· Salary depends on experience

· Attractive benefits

· Good Career advancement

· Friendly working environment

· Medical benefits provided

Interested candidate, please click on the apply button.

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $6,000 - $8,000

· Locations: Many outlets in Singapore

Job Scope:

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high quality of preparation and service.

· To lead the team on each shift and ensure the company service standards are upheld.

· Investigate and resolve complaints concerning food quality and service.

· Ensure sufficient stocks supplies in restaurant for smooth operation.

· Perform other duties as assigned by management

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Description:

• Welcome and assist patrons warmly, ensuring excellent customer service.
• Execute order-taking, manage tables, and handle customer inquiries.
• Meticulously manage cashier responsibilities to ensure accurate transactions.
• Adhere to operational protocols for seamless functionality.
• Maintain high standards of cleanliness and organization.
• Oversee retail inventory and offer suggestions to improve services.
• Gather feedback from both customers and colleagues.
• Undertake additional responsibilities as assigned by the Manager or Supervisor.

Benefits:

• Monthly Performance Incentive of $80 (T&C applies).
• Profit Sharing Incentive.
• Variable Performance Bonus.
• 2 Staff Meals provided.
• Annual Leave of 14 days.
• Additional bonuses available.

Working Locations:

• Dhoby Ghaut.
• Marina Square.
• Great World City.
• Vivo City.
• Bugis.

Working Schedule:

• 5 days work week, totaling 44 hours per week.
• Overtime payable.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business

• Basic Salary + Fixed Allowances + Incentive (UP$4800)

• Variable Bonus + Meal Provided

• Working days & hours: 5.5 Days per week: 11am – 10pm (follow roster)

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established Japanese F&B Company

Job Scope

• Oversee the service of the restaurant.
• Handling guest complaints and feedback to ensure guests satisfaction.
• Providing coaching and feedback to staffs.
• Monitoring and maintaining the operating systems of the outlet.
• Ensuring food quality and hygiene standard is maintained.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Participating in monthly physical stock take of the restaurant, including but not limited to glassware, plate and crockery.
• Developing and implementing service-related training programs.
• Monitoring inventory levels.
• Planning weekly rosters and preparing daily report.
• Preparing weekly sales report for meeting purpose.
• Reporting restaurant’s situation daily to General Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Responsibilities:

1. Greet and assist patrons upon arrival.
2. Manage and coordinate customer queues efficiently.
3. Utilize the Point of Sale (POS) system for order processing, serving customers, and maintaining table orderliness.
4. Provide exemplary food and beverage service to guests.
5. Promptly address customer inquiries.
6. Maintain a high standard of customer service.
7. Ensure continuous cleanliness and hygiene within the restaurant premises.
8. Assist in monitoring and replenishing inventory.
9. Support chefs and cooks in the preparation of ingredients.

Work location: Central, West & East

5 work days/week, payable OT

44 hours per week. OT Payable

AL 14days

Other benefits:

-$80 monthly Performance Incentive (T&C applies)

-Profit Sharing Incentive

-Variable Performance Bonus

-2 Staff Meals provided

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043