Total 2,352 tourism executive job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Description

With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.

A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.

Consistently serving with the highest level of standard is the key to leading the team to success.

Responsibilities

• Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards.
• Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions.
• Handle any guest feedback on food quality and service.
• Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation.
• Plan staff roster based on outlet’s operational requirements.
• Supervise and support the operations of at least two restaurants/cafés.
• Able to function as customer relations and handle customer reservations.
• Ad-hoc responsibilities assigned by the Manager

- Manage restaurant's daily operations

- To ensure food safety

- To ensure sales targets are achieved at all times

- To optimize cost of goods

- To perform stock take, ordering, and plan weekly roster

- To ensure restaurant in compliance & good maintenance

- To ensure consistently high quality of customer service in all areas

- To respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests

- To investigate and resolve complaints concerning food quality and service

- To ensure effective and friendly communications with all supervisors and staffs and develop a happy and cheerful working relationship with all staffs

- To maintain cohesiveness of the team to maximise positive teamwork efforts

Requirements

The ability to inspire, motivate and lead a team
Excellent communication and people skills
A strong commitment to customer service
Self-motivated and able to work in a fast paced environment
The ability to work under pressure and handle challenging situations
Confidence, driven and passionate about F&B
The ability to understand and analyze sales figure and its cost implications
Planning and organizational skills
Knowledge of IT preferred.
Willing to travel to different locations in Singapore
Good stamina with long standing hours
Flexible working hours
Responsible and independent

Responsibilities:

• Responsible for safe, efficient transportation and delivery of customer catering orders and practice safe food handling procedures at all times
• To adhere to assigned schedule while delivering orders in a safe and timely manner
• Loads and unloads equipment and food on and off of catering vans
• Checks catering order sheets while loading catering van to ensure all equipment, food and supplies being sent are correct
• To conduct a trip inspection of delivery vehicle to ensure it is in proper working order and coolers are holding temperatures
• Report any safety issues and/or temperature holding concerns to supervisor to resolve any issues before proceeding to use the vehicle
• Maintain equipment sanitation including but not limited to: vehicles, holding boxes/bags, beverage dispensers, etc
• To ensure compliance to local legislation and industry standard of food safety system, in-house Food Safety Management System
• To perform any ad-hoc duties assigned by the Superior from time to time

Requirements:

• Must have Class 3 driving license
• Able to work on weekends & public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

• To perform weekly and daily ordering of ingredients for individual sections.
• Supervise all bakery activities to ensure dishes are prepared in accordance to the established recipes.
• Prepare mise-en-place/ingredients and ensure smooth day-to-day operations.
• Ensure the highest standard of cleanliness in the kitchen at all times.
• Train new employees in order to ensure consistency in food presentation, taste and texture.
• Appraise the performance of the subordinate and make recommendations for promotions or other actions.
• Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers.
• Set-up for new restaurant.
• Make reports on all matters pertaining to kitchen operation.
• Menu Planning & costing
• Creating new product and recipes
• Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

Job Requirements

• Minimum 5 years working pastry experiences in F&B industry
• Certificate/Diploma in Food and Beverage / Hospitality Management
• Possess WSQ Hygiene Certificate is an advantage
• Able to do shift work, including weekends and public holidays
• Good organizing skills and able to communicate well.
• Work well with others and when under pressure
• Attention to detail and ability to identify and solve problems.
• Fluent in Japanese language as need to liase with Japan Franchisor

Responsibilities:

• Responsible for safe, efficient transportation and delivery of customer catering orders and practice safe food handling procedures at all times
• To adhere to assigned schedule while delivering orders in a safe and timely manner
• Loads and unloads equipment and food on and off of catering vans
• Checks catering order sheets while loading catering van to ensure all equipment, food and supplies being sent are correct
• To conduct a trip inspection of delivery vehicle to ensure it is in proper working order and coolers are holding temperatures
• Report any safety issues and/or temperature holding concerns to supervisor to resolve any issues before proceeding to use the vehicle
• Maintain equipment sanitation including but not limited to: vehicles, holding boxes/bags, beverage dispensers, etc
• To ensure compliance to local legislation and industry standard of food safety system, in-house Food Safety Management System
• To perform any ad-hoc duties assigned by the Superior from time to time

Requirements:

• Must have Class 3 driving license
• Able to work on weekends & public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Description

With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.

A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.

Consistently serving with the highest level of standard is the key to leading the team to success.

Responsibilities

• Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards.
• Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions.
• Handle any guest feedback on food quality and service.
• Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation.
• Plan staff roster based on outlet’s operational requirements.
• Supervise and support the operations of at least two restaurants/cafés.
• Able to function as customer relations and handle customer reservations.
• Ad-hoc responsibilities assigned by the Manager

In this role, you will work with client of wide range of nationalities. You will directly work with key client stakeholders to define the problem and determine solution requirements. You will be responsible for ensuring how solutions and services supplied by our company meet or surpass customer expectation.

This is an ideal position for an individual with a strong, unwavering commitment to customer service, with the ability to build productive relationships, resolve issues, and win customer loyalty.

If you are able to work on unstructured environment and passionate in your work, we would like to talk to you.

Requirements:

• Adept in Technology,
• Resourcefulness,
• Detail-Oriented,
• Anticipates Needs,
• Preferably specialized in Clerical/ Administrative Support or equivalent with experience in hospitality a plus
• Candidate must possess at least Secondary School/"O or N" Level, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate. Diploma or degree in any field.
• At least 1 Year(s) of working experience in any field.
• Experience in Hotel Management/Tourism Services or equivalent advantage.
• Entry Level candidates or new to workforce with the right attitude will also be considered.

To apply, write in:

• With your current and expected salary,
• Availability to join the company,
• Latest personal profile with photo.

We thank you for your interest and only shortlisted candidates will be contacted.

Qxstate Asia is committed to equal opportunity and diversity, and recruits people based on merit.

Responsibilities:

• Oversee and manage assigned outlets (2 outlets and above) for its operational and manpower planning.
• Complete intensive operational training at designated outlets within specific timeline.
• Assist management to establish and develop operating policies, systems, processes to accommodate and support the rapid growth of the organization.
• Monitor and responsible for sales performance of respective outlets.
• Attend monthly Operation meetings to solve various operational issues for growth sustainability.
• Review the Standard Operating Procedure (SOP) regularly to streamline the processes for better efficiency.
• Conduct Outlet Examination and Training regularly for staff development and/or promotion.
• Involve in investigation of issues relating to customer complain (Service and Product Quality).
• Review the performance of Store Managers and outlet employees, and provide corrective action for improvement if necessary.
• Responsible for monitoring and managing the outlets expenses and inventory usage if necessary.
• Develop, motivate and retain subordinates, especially the high performers, to help them achieve and excel in the required quality and productivity target set.
• Perform related duties/tasks as required.

Requirements:

· Excellent oral and written communication skills

· Highly motivated self-starter, takes initiative

· Excellent analytical, problem solving and organisational skills

· Strong negotiation skills

· Able to exercise good judgement and sound decision making

· Demonstrated ability to lead, motivate and inspire a team

· Experience in F&B industry is an added advantage

ACCOUNTS & ADMIN EXECUTIVE

Preferable with experience.

Able to speak English. Other language will be plus point.

Able to handle full set of Accounts and government submission.

Require to handle administrative work also, such as filing, paper work, and etc.

Require to work independently.

Able to liaise with Auditors Interested please.

Interested candidate please send expected Salary & CV to: [email protected]

Job Description:

• To gain knowledge about the organization or company.
• To set performance goals with the upper management.
• To educate in company policies.
• To monitor the progress of performance with key trainers and senior management.
• To receive training from supervisors of related departments such as finance, operations, sales, IT.
• To observe experienced staff and gain knowledge about procedures, methods and standards that are required for performing departmental duties.

Requirements:

• Ability to soak up as much knowledge during the training.
• Must be matured and adaptable.
• Must have good people skills.
• Must possess a desire for teamwork.
• Should be proficient in using computer.
• Good organizational and analytical skills.
• Must be a quick learner.

Primary Responsibilities

• Supervise and train the team members in accordance with the service standards, ensure suggestive selling techniques are performed by all team members
• Assist in the development of the wine list; demonstrate the ability to pair and suggest wine to guests and assist with decanting wine
• Operate and compute the cash register, record all transactions on a daily basis
• Provide excellent guest engagement while serving food and beverages to the guests

Requirements

• Certificate in Food & Beverage/Hospitality Management or its equivalent
• Min 4 years of experience at the supervisory level in a fine dining environment
• Good interpersonal and communication skills with a cheerful personality
• 5 working days per week with the ability to work on weekends/public holidays and rotating shifts

A local F&B company is looking for Account & Admin Executive.

Job scope

• Handle full set accounts

• Monthly Payroll preparation & CPF submission

• To perform basic HR functions

• Submission and follow up on government grants

• Maintain records of invoices, debits, and credits.

• To verify the validity of account discrepancies by obtaining and investigating information from sales team and customers.

• Responsible for resolving valid and/or authorized deductions by entering adjusting entries.

• Responsible for resolving invalid and/or unauthorized deductions by following pending deductions procedures.

• To reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.

• Prepare and submit reports including Balance sheet, P&L to the management.

• Coordinate with external auditors for audit & taxation purpose

Requirements

• Diploma/Degree in Accounting, ACCA or equivalent.

• Min 3 year of relevant working experience in accounting

• Proficient in MS Office, especially MS Excel, meticulous with numbers and detail oriented.

• Great team player with good interpersonal and communication skills.

• Possess a positive attitude, enjoys learning, high integrity and ability to meet deadlines.

• Candidates available immediately are preferred. (Only shortlisted candidates will be contacted.)

Remarks

- 5 days work/week

- Monday to Friday: 9am to 6pm

- Location: Central area

(Licence No. 04C4555, by applying this job, it's agreeable that you consent us to collect, use, disclose and/or process your personal data for your job placement purposes.)

Job Descriptions:

· Brew coffee and prepare the beverage

· Assist counter

· Assist in customer service duties

· Maintaining the cleanliness and tidiness of the

coffee shop

· Assist in receiving, stocking, arranging of

ingredients and supplies for coffee shop

· Assist supervisor to help out and guide other

workers and manage the stalls

· Monthly stock check

· Any other duties which may be assigned from

time to time

Requirements:

· Ability to carry out multiple tasks and be a

team player

· Customer service experience

· Relevant working experience in the Coffee

Shop/Food Court is an added advantage

· Must prepare to work during weekends/ public

holidays and overtime as and when required

2.

Responsibilities

• Assist in daily finance operations (includes payments, receipts, AP & AR transactions);- Assist in partial/full set of accounts and prepare balance sheet schedules and ensure timely, complete and accurate recording of accounting entries into MYOB accounting system;
• Posting of month-end closing journal entries;
• General office administration such as: filing, scanning, photocopying, archiving, office supplies;
• Assist in preparing documents for submission of government grant claims;
• Manage and handle documents, records and maintain an organized filing system.
• Any other ad hoc duties as assigned by Manager in-charge

Requirements

• LCCI or Diploma in Accounting;
• Proficient in Microsoft Excel and Word
• Fast learner with strong sense of initiative & good communication skills- Able to work independently with minimum supervision

Responsibilities:

• Support Admin Manager in various matters within the department
• Perform general administrative support to the company, including up keeping of office equipment, office supplies, stationery and pantry replenishment, etc.
• Manage and maintain the company’s licensing and operational accreditations
• Assist in budgeting & forecasting and providing pipeline information to the management
• Assist in timely, accurate month-end closing on project financials
• Liaise with external auditors, tax agents and support audit
• Any other ad-hoc duties

Requirements:

• Minimum Diploma in related discipline or professional equivalent
• Preferably with 2 years of related experience
• Proficient in Microsoft Office and well verse in MYOB
• Able to handle full set of accounts
• Able to multi-task and work independently
• Able to work under pressure and meet tight deadlines
• Good communication and interpersonal skills
• Able to start work immediately or within short notice

● Handle and maintain the full set of accounts, P&L, Balance Sheet, General ledger, Financial Reporting, forecast, and budget for the companies.

● Guide and supervise accounts assistant/executive and ensure accuracy in their double-entry input.

● Check and prepare for the quarterly GST returns within the deadlines

● Discussed operational flow improvements with the Clinic Executive and Operations Team.

● Prepare intercompany balance sheet reconciliation and intercompany billing

● Prepare detailed accounts that require analysis of the management accounts and variance reports.

● Maintain fixed asset register, record journal entries including depreciation, accrual and prepayment schedule

● Verified and processed invoices, supplier payments and reconciliation of bank statements.

● Check and verify clinic stock management and clinic monthly inventory reports

● Process staff claims and reimbursement of claims

● Prepare forecast budget and cash flow statements yearly

● Assist in reviewing and preparing tax computations.

● Prepare financial statements, and liaise with external Corporate Tax agents on taxation matters

● Support regulatory and internal reporting, which includes monthly, quarterly, and annual reporting

● Maintain accounting controls and recommend policies and procedures to enhance process efficiencies

● Manage and monitor performance metrics, KPI tracking, and reports of the finance team.

● Ensure the timely processing of staff claims activities and supplier payments.

● Maintenance and enhancement of the MYOB software to meet companies’ requirements.

● Manage procurement of office supplies and pantry items for clinics regularly.

● Other admin duties assigned from time to time by the Management

Requirements

● A recognized Accounting Diploma or Finance Degree—minimum 2 years of working experience in a similar capacity.

● Supervisory experience is preferred.

● Prior experience in the healthcare industry is an added advantage.

● Knowledge of Business Accounting is a key requirement.

● Knowledge of handling a full set of accounts, payroll processing, CPF ruling, GST, and Tax regulations

● Motivated, proactive, and optimistic about overcoming challenges.

● Must be proficient in Microsoft Office, Excel, and Pivot Table. MYOB knowledge will be an advantage.

● Able to work independently with minimum Supervision.

● Able to meet deadlines and with good time management skills

● Excellent interpersonal, communication, and organizational skills are essential.

Detailed and meticulous, with a good balance between implementation and accuracy.

• Need to oversee facility maintenance by upkeep of essential systems, such as air conditioning, lighting, and fire safety.
• Coordinate with vendors and contractors, ensuring maintenance and repairs are executed punctually and in line with company quality and safety standards.
• Develop and manage a comprehensive maintenance schedule to optimise facility operations and ensure timely completion of routine tasks, inspections and projects.
• Assist in facility-related projects, ensuring all activities adhere to company policies, safety guidelines and established protocols.
• Ensure all facility operations comply fully with internal company policies with particular attention to safety and risk management protocols.
• Maintain precise facility records, handle timely renewals of necessary licenses and permits and ensure documentation aligns with company requirements for quality control and compliance.
• Oversee on-site activities to ensure that vendors and contractors rigorously follow company safety policies and contractual terms.

Job Requirements:

• Min 1 year experience in similar position and industry (Logistics/3PL)
• Good interpersonal skills and attention to details.
• Excellent communication skills, able to communicate with all levels internally or externally.
• Good problem-solving skills and ability to work independently.
• Good time management and good team player.

Responsibilities

- Assist in daily finance operations (includes payments, receipts, AP & AR transactions);- Assist in partial/full set of accounts and prepare balance sheet schedules and ensure

timely, complete and accurate recording of accounting entries into MYOB accounting

system;

- Posting of month-end closing journal entries;

- General office administration such as: filing, scanning, photocopying, archiving, office

supplies;

- Assist in preparing documents for submission of government grant claims;

- Manage and handle documents, records and maintain an organized filing system.

- Any other ad hoc duties as assigned by Manager in-charge

Requirements

• LCCI or Diploma in Accounting;
• Proficient in Microsoft Excel and Word
• Fast learner with strong sense of initiative & good communication skills- Able to work independently with minimum supervision

JOB RESPONSIBILITIES

• Handle daily operational administrative duties in sales enquiries and services (via phone, email or in-person)
• Organize any club tour in-person with prospect or membership enquires.
• Work with the Finance Department to reconcile Membership and Financial reporting.
• Process membership application, its supporting and payment for submission to finance and Management in a high degree of accuracy.
• Assist to drive relationships across the Club and identifying new sales opportunities within existing and new memberships / relationships.
• Work together with the team to grow sales and membership revenues and increase excellency in membership services and patronage in Club.
• Assist with the operational and monthly sales reporting; amendments of any forms, S.O.P and policies when necessary, pertaining to membership matters.
• Rotating membership enquiry duty on weekdays and once every weekend or as and when assigned.
• Manage all aspects of event planning, financing and operational administrative duties, meets deadlines and stay within budget for membership events and trips.
• Establish relationship and coordinate with inter-departments and external vendors and suppliers.
• Any other jobs/ duties as assign as and when by the management.

JOB REQUIREMENTS

• Good command of languages, able to speak and write in English & Mandarin fluently.
• Meticulous, detail-oriented and with great responsibility and proactiveness to get things done efficiently.
• Possess a high level of confidentiality and excellent interpersonal and communication skills in handling both employee and member relations.
• Good time management and strong sense of urgency and priorities.
• Ability to perform under pressure and multi-tasking in a fast pace environment.
• Initiate great learning attitude and a good team player who is able to work under pressure and tight deadlines.
• Five-day work week and weekend rotating duties. Must be willing to commit on weekends and event duty (weekends / public holidays).
• Proficient in MS Office (Word, Excel, Outlook), Google forms, EMS and etc.
• Position offered will be based on job skills, work performance and experience (incentive will be determined and awarded accordingly when team’s monthly KPI is met).

BENEFITS

• Company Transport Pick-up/Drop-off point: Simei MRT
• Duty Meals, F&B Discount, Dental / Medical / Insurance coverage
• Family and Friends Hotel Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

Responsibilities:

• Delivers services in accordance with pre-defined Service Level Agreements
• Responsible for timely execution and completion of payroll cycles (Regular and Off cycle payroll)
• Responsible for timely and accurate submission of statutory payments and reporting
• Prepares and reconcile payroll summary and variance reports to ensure accuracy of the payroll results as generated in the trial payroll run
• Conducts monthly reconciliations to ensure data accuracy between Workday and Payroll record
• Provides hypo-tax and compensation details of international assignees to International Mobility team
• Responsible to provide accurate calculation of final pay and adhering to all local statutory requirements – IR21 and IR8A filing
• Processes employees’ IR21, IR8A, year-end tax reporting, NS Claims and Government Paid Claims.
• Initiates payroll payment runs and approve any payment exceptions made outside the main payment method( i.e., cheque/ cash payments)
• Maintains proper filing and documentation of all relevant Documents (Payroll advice reports and correspondences) pertaining to Payroll related activities
• Supports UAT testing and endorse Incidents and Change requests
• Recommend continuous improvement to improve SLA to raise employee delight and BU engagement ratings

Requirements:

• Diploma in Accounting, Finance, or related field
• Minimum 2 years of experience in payroll processing
• Proficiency in accounting software (SAP) and Microsoft Excel will be an added advantage
• Excellent organizational and time management skills, with the ability to manage multiple tasks and meet deadlines
• Strong attention to detail and accuracy in data entry and financial transactions

Our Address And Working Hours:

Seatrium (SG) Pte. Ltd.

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon - Thurs: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Interested applicant, please click here - https://impress.ai/html-widget/chat-widget/a169f5dd-b5c8-4a09-aa9c-3af9d1d6f0d7/

Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a powerful brand, a transformative technology, an innovative process or design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of intellectual property (IP) experts, IPOS understands better than anyone how important it is to protect ideas and creations for now and for the future. We leverage our deep technical, legal and business expertise to help innovative enterprises grow, through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the ideas of today, into the assets of tomorrow.

The Knowledge & Workspace Department supports the creation, retention and sharing of knowledge critical to IPOS in meeting its organisational goals. It also administers IPOS’s physical and digital workspaces. We are seeking a dynamic and tech-savvy individual to support the management of our physical workspace and the delivery of our office programmes and services. If you have a keen eye for detail and a passion for continuous improvement, this role offers the opportunity to collaborate with various teams to optimise our workspaces, systems and processes, ensuring they are user-friendly, efficient, and aligned with our business needs.

The key responsibilities:

• Manage the procurement, implementation and maintenance of infrastructure, systems and services to ensure a safe, clean and conducive work environment.
• Assist in developing and executing workspace planning strategies that align with organisational goals, optimise space utilisation and adapt to evolving work arrangements.
• Contribute to the digital transformation, redesign and delivery of workspace services and processes.
• Support the coordination and implementation of workspace programmes such as Workplace Safety & Health (WSH), Workplace Business Continuity Planning (BCP) and the GreenGov.SG environmental sustainability initiative.

We want to hear from you if you:

• Hold a tertiary qualification in facilities management, business administration, or a related field. Professional certifications relevant to this role are advantageous.
• Possess a good understanding of facilities, procurement and contract management principles and best practices.
• Have 2-3 years of relevant work experience. Some exposure to Public Sector procurement, implementation of digital workspace systems and/or business process improvement will be a plus.
• Exhibit excellent written and verbal communication skills, with the ability to collaborate effectively across diverse teams.
• Demonstrate a proactive and flexible approach to work, with the ability to prioritise and manage tasks and projects in a dynamic environment.

Interested applicant, please click here - https://impress.ai/html-widget/chat-widget/a169f5dd-b5c8-4a09-aa9c-3af9d1d6f0d7/

Responsibilities

Reporting to the Area Manager/ F&B Manager, your responsibilities include but are not limit to:

• Direct and manage retail stalls according to company SOPs and regulatory requirements
• Mentor and supervise service staff on food handling, service conduct, and compliance to standards
• Required to prepare meals based on the company's SOPs
• Preparation of food from scratch and premix
• Advice on operational needs and service consistency
• Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability
• Monitor sales and provide monthly sales reports with recommendations for business reviews with management
• Handle cashiering duties, customers’ complaints and operational issues
• Other work scope as required by business needs

Qualifications & Requirements

• Preferably someone with a diploma in F&B, supply chain or related courses
• Tech savvy, energetic, outgoing, customer service oriented
• Hands-on with good problem-solving skills relating to food court operations and customer issues
• Ability to foster positive working relationships
• Experience working in the F&B sector is a plus

Responsibilities:

1. Meetings

• Arrange and prepare presentations for meetings
• Take minutes of meetings for F&B Sub-committee or any other meetings as required

2. Licences

• Track the expiry/renewal of licences relating to F&B such as Halal certification, liquor licences, catering licence, music licence etc
• Submit applications for the renewals on time

3. Purchases

• Assist with inventory management, stock controls and put up purchase requisitions.

4. Enquiries/Feedback

• Respond to general phone/email enquiries relating to F&B promptly and professionally
• Assist to track and reply feedback from members & guests

5. Documentation

• Maintain proper documentation of agreements/contracts with vendors
• Prepare reports and performance metrics and ensure proper filing
• Keep track of invoices and receipts for submission to Finance Department

6. Disciplinary of Members

• Assist the CEO/Ops Director with the administration of disciplinary of members; preparation for Disciplinary Sub-committee meetings, minutes of meetings and the follow-ups

7. Others

• Assist with special F&B promotions or events especially events involving VIP guests
• Co-ordination with other departments on training/departmental activities

Any other duties as may be assigned from time to time.

Requirements

• Degree in relevant discipline or equivalent
• Preferably with working experience in the F&B/hospitality industry or in a secretarial position
• Proficient in MS Office applications
• Strong organisational skills with the ability to multi-task
• Good verbal and written communication skills
• Strong interpersonal skills to collaborate with members, external partners, management, and colleagues

1. Assist the Manager and Assistant Manager on the day-to-day operation of all F&B outlets including Banquet

Operations.

2. Supervises staff to ensure courteous and efficient services is provided to all guests.

3. Manages guests satisfaction and build rapport with them.

4. Handles and attends to all complaints and adopts immediate action.

5. Responds actively to guest enquires/reservations via email/phone calls.

6. Ensures proper execution of food and beverage promotions and cuscades information to the team.

Introduction

ETH Zurich is one of the leading universities in the world with a strong focus on Science and Engineering. In 2010, it established the Singapore-ETH Centre (SEC) in collaboration with the National Research Foundation (NRF) of Singapore to conduct interdisciplinary research on pressing problems.

The Singapore-ETH Centre is home to a community of doctoral, postdoctoral and professorial researchers working in three main programmes: Future Cities Laboratory, Future Resilient Systems, and Future Health Technologies, and multiple research projects. The centre provides a multicultural and interdisciplinary environment to researchers working on diverse themes, with the shared vision of translating research to practical solutions for more sustainable and livable cities, resilient physical and social urban systems, and patient-centric healthcare systems.

Job Description

As an Executive, Events & Communications, you will be joining the SEC Corporate Communications team. We are looking for a committed team player responsible for implementing the communications strategy of the SEC as developed by the Corporate Communications Manager. You will be interacting with multiple stakeholders across the organisation and will be expected to form a solid understanding of the different research programmes and projects to be able to fully support their needs, as directed by your supervisor.

Your responsibilities will include the following tasks:

Events Management

• Organise and facilitate Singapore-ETH Centre events and support other events where the centre is a partner (e.g., CREATE Symposium, ETH Global events)
• Provide publicity support for events organised by the Singapore-ETH Centre’s research programmes via social media posts & photography
• Support colleagues in creating professional and successful ground-up events (e.g. project launch, project showcase, book launch etc.) through consultation on event management etc.
• Manage speaking engagement requests by screening the requests, scoping the topics, identifying potential speakers, and briefing the speakers in collaboration with the Corporate Communications Manager

Social Media Content Management (Development & Campaign Support)

• Implement social media content strategy that will increase engagement with existing audience and gain new audience
• Conduct research analysis on industry trends and target audience needs to inform content development.
• Create and schedule visual and multimedia content for social media platforms including LinkedIn, Facebook, X (Twitter), Instagram & TikTok
• Responsible for ensuring timely updates on all owned social media channels
• Monitor and analyse the performance of content and make recommendations for improvement.
• Stay up to date with content marketing trends and best practices and provide recommendations for improvements to content strategies.
• Able to prioritize work to quickly create content for high-priority delegation visits on short notice
• Develop campaign strategies for research programmes in close collaboration with the SEC Corp Comms Manager and Science Communications Coordinator
• Prepare monthly social media metrics reporting to be delivered to SEC Corp Comms Manager
• Develop strong relationships across research programmes to ensure efficient execution of deliverables

Videography

• Supplement social media and internal communication efforts with bite-sized video packages
• Develop and maintain a repository of b-roll across all research programmes and projects for media use
• Proactively propose visual content creation to showcase research programmes & projects
• Work with research programmes on content creation needs & advise accordingly

Design Work

• Create visually appealing fact sheets, PowerPoint design, brochures (print & digital), posters (print & digital)
• Responsible for updating the company’s digital screens with relevant information for employees and visitors to view
• Design electronic direct mailer (EDM) templates for research programmes & projects
• Ad hoc duties as assigned by SEC Corp Comms Manager

Web Content

• Responsible for keeping the company’s website up to date with relevant information in coordination with research programmes & projects
• Write, edit and proofread event posts for website
• Proactively propose relevant refresh to content and appearance of website
• Generate monthly reports on reader & viewership metrics with detailed analysis and actionable insights to inform strategic decisions

Qualifications

• Minimum Diploma in: Graphic Design, Multimedia Arts, Visual Communications, Marketing, or a related field with a minimum 2 years of relevant work experience
• Proven experience in graphic design, videography, social media, and multimedia content creation
• Proficient in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, Davinci Resolve, After Effects) or similar software
• Strong understanding of social media platforms and their content requirements
• Excellent creativity, storytelling, and visual communication skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Candidates with portfolios will be preferred
• Experience working in Agile or other iterative project management methodologies
• Knowledge of procurement processes and contract management
• Familiarity with compliance and security requirements in digital projects
• Previous experience in vendor selection and evaluation processes a bonus

We look forward to receiving your online application including a comprehensive CV, cover letter and contact information of at least two references.

Applications via email or postal services will not be considered.

Work location: 1 Create Way, CREATE Tower, Singapore 138602 (NUS University Town)

Further information about The Singapore-ETH Centre can be found on our website: https://sec.ethz.ch/

The Singapore-ETH-Centre is an equal opportunity and family-friendly employer. All candidates will be evaluated on their merits and qualifications, without regards to gender, race, age or religion.