Total 5,747 Manager level F&B / Tourism / Hospitality job vacancies

Join the culinary forefront with SBHK PTE. LTD. as an Assistant Manager, contributing to the efficiency of our Central Kitchen operations.

Responsibilities:

• Assist in managing day-to-day activities, ensuring adherence to quality and safety standards.
• Support kitchen staff, fostering a positive and collaborative work environment.
• Oversee inventory control, procurement, and vendor relationships.
• Assist in implementing and maintaining standard operating procedures.

Qualifications:

• Strong organizational and communication skills.
• Knowledge of food safety regulations and kitchen operations.
• Ability to thrive in a fast-paced environment.

Benefits:

• Opportunities for professional development and growth.
• Engaging and dynamic work environment.

• Manage and oversee all operations and ensure execution of operational processes to be in-line with the Company’s SOP.
• Manage operational costs and ensure compliance with NEA/MOM health/safety regulations and procedures.
• Manage and oversee all hiring, orientation and training of kitchen and service teams.
• Manage workflow and ensure control for services and food quality.
• Assist company to setup central kitchen, new oulet and arrange for logistic support for food delivery.
• Assist company to implement and setup cashless payment methods.
• Manage and ensure staffs permits/certifications are updated as per Authorities requirements.
• Manage proper inventory and oversee procurement of all operational items.
• Any other related operational issues as and when required.

At ATIPICO, we believe in the power of great food to create precious moments. Our cuisine stands as a constantly evolving, eclectic combination of traditional craftmanship with creativity, precise technique with warm touch, eye-catching beauty with indulgence. If you thrive in a dynamic kitchen environment where the motto “keep on pushing” is celebrated, this is the job for you.

We are looking for an enthusiastic and experienced Head Chef to lead our team in our first ever restaurant.

Responsibilities

Provides guidance to the kitchen team for all aspects of the kitchen’s day-to-day operations .

Controls and directs the food preparation process efficiently and professionally.

Ensure exceptional food quality and presentation consistently.

Collaborate with management to drive the culinary direction of the restaurant.

Manages raw material stocks and ensures minimal wastage.

Organise daily food preparations and mise en place to ensure smooth kitchen operations.

Follows and strictly implements all food and sanitary rules as well as safety guidelines.

Ensure all recipes are recorded accurately and up to date.

Requirements:

Proven experience as a Head Chef in an upscale dining establishment specialising in European cuisine.

Have a meticulous eye for detail.

Passion for staying abreast of culinary trends and a commitment to continuous learning.

Strong leadership and communication skills.

Able to work in a fast-paced environment

Certification in Culinary would be beneficial

Job Benefits

Exciting career path with career growth opportunities

Annual Leave

Annual performance bonus

Staff discounts

Responsible for supporting the EAM, Sales & Marketing / Director of Catering in securing and maximising all sales opportunities from determined market segments to achieve department goals and objectives

KEY RESPONSIBILITIES:

• Assist in the development of clientele based on existing accounts.

• Solicit for new accounts from existing or/ and new market segments to enlarge business opportunities

• Establish a regular call pattern for meeting with principles of target markets.

• Follow up on business leads to maintain a good business conversion rate

• Negotiate on good rates with customers so as to maintain a high average check

• Keep good relations with customers for repeat business

• Maintain regular contact with the Marriott Global Sales Offices and where appropriate submit sales leads within the Marriott network.

• Forecast, analyse and report Sales and Profit results.

• Participate in preparation and planning of the Annual Operating Plan, Departmental Objectives and other costs related to the Annual Budget.

• Meet and exceed monthly, quarterly and annual sales budget

• Provide administrative support to Director of Catering in the absence of Sales Agent

• Participation in developing/reviewing rate structures and conditions applicable to various marketing segments, based on market feedback and conditions.

• Participate in networking events within the hotel, the industry and customer organisations as necessary.

• Develop and promote festive and seasonal events

• Prepare weekly, monthly, quarterly and annual reports as required.

• Provide proper documentation for clear administration

• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.

• Actively source new account and develop existing accounts that will meet the yield objective of the hotel from these market segments.

• Assist the Director of Catering in developing strategic sales plans, detailing sales distribution plans, trade shows and other promotional opportunities in order to meet the hotels overall strategic plan.

• Establish an understanding for Marriott policy and procedures. Develop and maintain a good working with all GSO’s and actively sources Team Hot leads for other Marriott properties.

• Effectively measure and report on a timely basis, sales results with updated strategies and competitor information to the Director of Catering.

• Maintain regular contact with key contacts in the appropriate market segments including site inspections and sales calls.

To be responsible for the training, quality and development needs of the Hotel.

KEY RESPONSIBILITIES:

• Ensure that all new employees attend the Hotel Orientation program

• Conduct training needs analysis of the hotel and departments.

• In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.

• Design, produce and implement training programs to meet specific department/hotel needs.

• Establish a training library of books, videos, journals and resources to assist trainer and staff development.

• Prepare and administer the training calendar on a regular basis.

• Ensure all staff receive ongoing training in Marriott Global Training Programmes - online and coach-led.

• Conduct audit based on Marriott Brand Standards.

• Facilitate management training programs.

• Source and obtain specialist assistance to conduct training when needed.

• Monitor all training activities conducted on and off site.

• Liaise with educational institutions conducting hospitality training courses.

• Maintain an up to date record of suppliers of training resources.

• Administer the training budget and purchase training materials as required.

• Ensure that all associates comply with the Marriotts Brand standards.

• Ensure compliance with legislated health and safety requirements within the workplace.

• Manage the administration of trainees and apprentices on the property.

• Organise employees welfare activities.

• Take telephone inquiries regarding employment prospect and give appropriate advice.

• Conduct processing of correspondence and other documents for the HR Department.

• Assemble new employee files including all necessary forms and information.

• Assist with staff queries regarding name badges, letters of introduction etc.

• Assist in conducting Hotel site inspections for Orientation, Work Experience and Hospitality trainees.

• Monitor employee teamwork and guest satisfaction on a daily basis.
• Ensure overall store image is maintained and the brand is well represented at all times.
• Manage service manpower planning, including planning on weekly duty roster to ensure optimum use of manpower.
• Supervise all service functions and operations in the outlet.
• Train, guide and motivate service staff.
• Communicate daily and act as liaison between staff and superiors.
• Responsible for daily opening and closing duties in the outlet and ensure proper execution.
• Perform stock inventory.
• Handling of daily sales transactions and cash float.
• Ensure overall outlet cleanliness and housekeeping.
• Administer all paperwork effectively.
• Assist Outlet Manager in the execution of his/her duties and takes over some of the routine tasks during his/her absence.
• Minimum 2 years of supervisory experience in F& B restaurants or similar.
• Passionate in Customer Service & F&B.
• Willing to perform shifts work and work on weekends and public holidays.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Restaurant Manager duties and responsibilities

Maximizing the value of an appealing atmosphere in the restaurant requires a good bit of business savvy. Culinary school graduates may bring out the advantage of a well-planned and well-plated dinner. Restaurant managers will take responsibility for the following duties on a regular basis:

• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Organizing schedules
• Keeping track of employees’ hours
• Recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations
• Ensuring all end of day cash outs are correctly completed
• Coordinating daily front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance
• Interviewing/recruiting new employees
• Interacting with guests to get feedback on product quality and service levels

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Kotuwa is awarded by Bib Gourmand from Michelin. We are seeking for a Restaurant Manager to join our big family. With an emphasis on a lively, modern and casual vibe that focuses on Sri Lankan cuisine.

As the Restaurant Manager, you will be responsible for assisting the Executive Chef and General Manager of the outlet. You will be ensuring optimum service performance, exceptional guest service and maximum profitability of all functions.

Job Description

• Oversees and manages daily operations of the outlet/restaurant to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance.
• Formulation of standard operating procedures and implementing the system and policies for efficient operations.
• Understand the opening and closing of tables, preparing of bills for cash and credit payment, moving tables, splitting tables, database building and management of back-of-house matters.
• Monitor and report sales, quality and service performance of the outlet.
• Develop and implement effective marketing and promotion strategies for F & B to achieve financial target.
• Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation.
• Take ownership of the regular clientele.
• Responsible for induction training and on the job training of new employees and also newly promoted staff.
• Handle all food and beverage items during preparation.
• Manage stock levels of food and other related utensils and cutleries.
• Assist in weekly scheduling of staffs according to the labour guidelines and fluctuation in sales.
• Perform daily inventory check to ensure maintenance of stocks.
• Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times.
• Routinely clean Counter Area, Dining Area, Cashier Area etc.
• Manage the floor staffs.
• Other adhoc duties as and when assigned.

Job Requirement

• GCE N / O Level onwards
• At least 3 years of relevant experience as a Restaurant Manager in F&B Industry.
• Preferably with working in the casual restaurant
• Able to lead a team of people under your care in the Front of House (FOH)
• Able to multitask and work efficiently under pressure
• Good communication and customer service skills

Staff Benefits

• Basic Salary + Birthday Leave + Employee Discount
• Staff meals will be provided
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance ) + Good Career Progression

Embark on a journey with SBHK PTE. LTD. as a Central Kitchen Manager, overseeing culinary operations and contributing to our culinary excellence.

Responsibilities:

• Lead and manage the Central Kitchen team, ensuring efficient and high-quality food production.
• Develop and implement strategic plans to optimize kitchen workflow and enhance overall efficiency.
• Maintaining high culinary standards.
• Implement and enforce safety and sanitation protocols, ensuring compliance with health regulations.
• Oversee inventory management, procurement, and vendor relationships for seamless kitchen operations.

Qualifications:

• Strong leadership skills with the ability to inspire and motivate a team.
• In-depth knowledge of culinary practices, food safety, and kitchen management.
• Excellent organizational and problem-solving abilities.

Benefits:

• Opportunities for professional growth and career advancement.
• A dynamic and collaborative work environment.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Highlights:

• Industry: Hospitality (Hotel)
• Nearest MRT: Dobhy Gaut (5 Mins walk)
• Remuneration: Up to $3300
• 6 days work week -
  Rotating Shift: 7am – 3pm OR 3pm – 11pm.
• AWS + Performance Bonus

The Challenges:

• Collaborate with various departments on guests' special requirements and requests.
• Identify and resolve deviations and irregularities related to front office services.
• Develop operations plans for front office operations.
• Implement operating procedures and service standards for front office operations.
• Manage personalised reception services for VIP guests' arrivals and departures.
• Monitor room inventory levels and reconcile discrepancies.
• Manage all room keys inventory are accurate.
• Attend to all incoming emails and follow up actions taken accordingly.
• Review operations reports and/or statistics to monitor and report departmental performance.
• Build guest relationships to enhance return visits.
• Interact with guests to gather feedback on service quality.
• Manage emergency situations.
• Operationalize compliance management on data protection regulations and organisational security procedures for guest registration and credit and cash transactions.
• Other ad-hoc duties as assigned by management

What it Takes:

• Minimum Diploma in Hospitality Management
• Minimum of 2 – 3 years of relevant experience in similar capacity
• Able to work well under fast paced environment.
• Knowledge in Opera System is preferred.
• Willing to work 8 hours shift including weekends and PH

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

• BYD by 1826
• 5 Days/44 HourS
• Mutiple locations, near MRT
• Base Pay + Commissions + Incentives

Responsibilities:

• Assist the Restaurant Manager in manpower planning, inventory, maintainance of the restaurant, spervise a team of service crew.
• Plan & schedule roster for the staff
• Order F&B supplies
• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work Closely with events side to disseminate information to service crew and ensure smooth run of the events.
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Cashiering, opening and closing of the outlet
• Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
• Maintenance of equipment for long term use

Requirements

• Certificate/Diploma/Degree in any field
• 5 Years experience in F&B and with supervsiory role
• Ability to work in a fast-pased environment
• Service oriented, cutomer focused
• Process Food Saftey & Hygiene certificate

* Candidate with less experience will be considered for supervisory role.

Only Singapore Citizen needs apply

Only shortlisted candidate will be notified.

Job Description

• Industry/ Organization Type: F&B / Pastries
• Position Title: Marketing Manager
• Working Location: Islandwide
• Working Hours: 5 days, Mon – Fri (8:30 am – 5:30 pm)
• Salary Package: Salary up to $6,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee branding, marketing, and sales operations, including market research, promotions, and brand management.
• Participate in product planning and brand and service development, proposing innovative products, brands, and services that align with customer needs and competitive advantages.
• Work closely with suppliers, business associates, and management to develop and implement advertising and promotion initiatives.
• Analyze brand performance through research, providing insights and recommendations.
• Manage advertising expenditures within planned budgets.
• Create innovative campaigns for sales and brand enhancement.
• Identify opportunities to optimize revenue and market share.
• Plan sales methods and promotions to target customers.
• Conduct market research to inform strategies and initiatives.
• Develop advertising concepts across various media channels.
• Lead web and digital marketing strategies for user engagement.
• Manage overall digital marketing, including SEO and SEM.
• Generate compelling content for websites and social media.

APPLY NOW!!!

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience in marketing roles, with a strong background in brand strategy, market research, and promotional campaign execution.
• Exceptional project management and multitasking skills, with a keen attention to details.
• Excellent communication and interpersonal skills.
• Proficiency in digital marketing techniques, including SEO, SEM, and social media platforms.
• Flexible to travel within Singapore.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65647 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Roles and Responsibilities

• Overall in-charge of the Kitchen department , ensuring the preparation of high quality meals in accordance to company standards, menu specifications and production schedules.
• Responsible for overseeing the Kitchen team in the preparation of meals, while meeting required safety, hygiene and quality standards.
• To manage the cost control of raw materials, food cost and related kitchen operational expenses under the JR Central Kitchen.
• To control food production volumes / quantities, and to minimize over production and wastages without compromising on quality.
• Oversee the day-to-day production and operations in the Kitchen which includes the planning and directing of all food preparation; as well as ensuring proper staffing requirements are met.
• Ensure the availability of supplies and food or approved substitutions in adequate time for preparation.
• To ensure that all staff are compliant to the safety, hygiene and sanitation procedures at all times.
• Teach and train staff of preparation and presentation changes to the menu items.
• Any other appropriate duties and responsibilities as assigned.

Skills and Experience

• Preferably more than 5 years of relevant working experience in culinary profession.
• Leadership skills with good communication and inter-personal skills.

Manage day to day restaurant operation;

- Food preparation following food and personal hygienne

- Ingredients stock take and ordering

- Set achievable Sales targets

- Prepare and execute marketing activities

- Manage Customer service/complaints

- Ensure restaurant's compliance to SOP

- Manage restaurant’s profit and loss

Candidate shall

- Have at least 1 year similar experience

- Be willing to work night shifts

- Be willing to work on weekends and public holidays

- Be willing to travel within Singapore

- Be excellent in communication and customer service skills

- Be a team player

Your Role

• Control and direct the food preparation process and any other relative activities
• Construct menus with new or existing culinary creations ensuring the variety and quality of the servings
• Plan orders of equipment or ingredients according to identified shortages
• Be fully in charge of hiring, managing and training kitchen staff
• Oversee the work of subordinates

What Do We Want

• Exceptional proven ability of kitchen management
• Ability in dividing responsibilities and monitoring progress
• Outstanding communication and leadership skills
• Up-to-date with culinary trends and optimized kitchen process

Only shortlisted candidate will be notified via email for an interview invitation

> Comprehensive company insurance coverage

> Flexi-medical benefits

> AWS and variable incentive

Job Responsibilities:

• Manage relationships with existing Key Accounts (modern trade) to achieve sales targets and KPIs.
• Identify, develop and secure new customers to contribute to company’s sales targets and growth.
• Negotiate business trading terms with key customers.
• Analyse market trend supported with data analysis.
• Plans, negotiate and execute marketing and promotion strategies.
• Responsible for new product listing and its strategic promotion planning.
• Monitor to ensure sufficient stores inventory display.
• Handle consumer complaints and resolve them effectively.
• Lead and manage team of Merchandisers and Promoters.
• Plan job scope for Merchandisers and Promoters.
• Prepare sales forecast and work with supply chain on order planning from HQ.
• Analyse sales data and prepare relevant reports for management decision making.
• Any ad-hoc duties assigned.

Job Requirements:

• Minimum 3-5 years’ experience in modern trade food sales.
• Possess minimum Diploma in Business Administration or relevant course.
• Ability to articulate product and/or value offerings.
• Good in computer skills, particularly excel skills.
• Ability to gather and use data to make inform decision making and persuade others.
• Proven skills to communicate, present and influence credibly and efficiently to external and internal partners.
• Positive, motivated attitude.
• Ability to work independently, effectively managing time, prioritize tasks and work within deadlines.
• Salary and position will commensurate with experience.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website https://www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950EA

Personnel: Wong Sook Fun

EA Personnel Reg No: R2311798

Job Responsibilities

Overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, managing staff, and optimising financial performance.

• Schedule and manage employee shifts efficiently to foster a positive and motivated work environment.
• Lead and supervise restaurant staff with good training.
• Monitor and manage the restaurant budget with minimise costs and optimise profitability.
• Ensure compliance with health and safety regulations to maintain high-quality hygiene standards.
• Develop and implement marketing strategies and promotional events with the Marketing Department.
• Assist in store documentation and provide regular updates to upper management.
• Ensure excellent customer service and resolve issues promptly.
• Communicate effectively with staff, suppliers, and customers.
• Carry out any ad-hoc duties as assigned.

Job Requirements

• Best with 2 years working experience in a semi-fine dining restaurant, hospitality management and/or other related field.
• Strong leadership and team management skills.
• Ability to handle challenges and solve problems.
• Acquainted with product offerings and the F&B program.
• Familiarity with health and safety regulations and food safety standards.
• Effective verbal and written communication skills in English, fluent in Korean will be an added advantage.

Job Description

• Ensure consistent and smooth running of food production
• Ensure effective stock purchase, its receipt and storage
• Ensure that working areas are always kept clean
• Assist other kitchen staff as need arises
• Supervise performance of kitchen staff to ensure proper activity
• Perform other administrative tasks as will be communicated by superiors
• Ensure that required standards are adhered to in the production and preparation of food – in quality, quantity and safety
• Work towards exceeding customer’s expectation by encouraging and promoting high level of service
• Ensure all complaints, inquiries, and suggestions by customers are attended to accordingly
• Give appropriate support or guidance to members of kitchen when need arises
• Resolve possible disputes within the kitchen and report any unresolved
• Promote good team spirit regularly
• Ensure all dishes are prepared according to specification and served at the correct quality, portion size, and temperature
• Partly responsible for the preparation of kitchen cleaning rosters and the supervision of cleaning schedules
• Ensure that the kitchen staff work harmoniously in order to ensure timely production of quality foods
• Ensure proper arrangement and garnishing of food
• Manage food logs
• Monitor the quality and quantity of food prepared
• Assist in recruiting, hiring, and training employee cooks
• Report the need for maintenance to appropriate staff

Job Requirements

• Formal education will be required (eg: Trade certifications/ Diploma) Minimum
• 3 years experience as a Sous Chef in the relevant cuisine
• Willing to work long hours with good learning attitude
• Self-motivated person & a team player

Job Purpose:

This position is responsible for the daily operations of the respective assigned 4 - 6 outlets as well as to maximise the sales and optimise profits. He/ she has to build positive business relationship with the Outlet-in-Charge and Team.

Main Responsibilities:

1) Sales & Business Results

• Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Oversee and manage all areas of assigned outlets and make decisions on matters pertaining to assigned outlets.
• Use all informational resources available such as P&L and Customer Feedbacks information, etc, to identify opportunities and threats to build a business plan to optimize potential.
• Monitor and analyse outlets’ business results. Self-initiate and periodically develop business plan to improve stores’ results.
• Hold Monthly Area Meeting with all Outlets-In-Charge to account for business results, discuss over people development or movement and to update the team on the company and area directions or initiatives.
• Develop, execute and follow up stores’ action plans in term of People, Food Safety, QSC, Sales and Profit.

2) Safety & QSC

• Support, coach and consult teams to produce consistently high levels of QSC, safety and sanitization standards and guidelines.
• Submit Incident Report inclusive of actions taken for customers’ feedbacks and any stores’ incidents timely according to company guidelines.
• Ensure stores’ food products and ingredients store, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines.
• Demonstrates and reinforces behaviors to gain commitment from Crew to Outlet Leadership Team to deliver Excellent QSC standards.

3) People

• Support, coach, consult Store-In-Charge to develop recruitment and training plan so that stores are appropriately staffed with competent staff and management team.
• Select, interview, hire, conduct On-Job-Evaluations (if necessary) and train direct reports based on areas’ needs and goals.
• Know, enforce, educate and consult with all staff on all appropriate HR policies, labor laws, security and safety procedures.
• Conduct performance appraisals and gives input based on defined goals and objectives for each direct managers and staff.
• Ensures that individual development plans for service & kitchen team to Outlet Managers are implemented as per guidelines or/ and plans.

4) Administrative and others

• Conduct Cash Audit and Food Safety and QSC Audit on the assigned stores at least once per assigned outlets on monthly basis. Coach and develop action plan with stores’ leaders.
• Review and ensure outlets’ Month-end administration and submission is timely and accurately.
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards timely and consistently.
• Submit and present monthly operations sales, accountability and action plan report.

Job Purpose:
This position will be in charge of 1-2 outlets, which includes daily operations, business results and leading the team in delivering excellent service and quality to meet customers' satisfactions at all times. He/ She will support superior in contributing positive business results to the area.


Main Responsibilities in outlet's:

1) Sales & Business Results
2) Safety & QSC
3) People Management- Morale, Needs, Training and Development
4) Administrative and others

(Those with insufficient or no F&B supervisory experience but has high interest will be considered for Management Trainee position with full training provided)
(Those with much higher experience, will consider for Senior Outlet or Area Manager)