Total 390 F&B / Tourism / Hospitality job vacancies in ntu novena campus singapore

Responsibilities:

Prepare and serve food within the food preparation standards for functions and ala carte service. Maintain clean and safe kitchen in compliance with various health codes.

Work closely with seniors to ensure Members' satisfaction. Carry out other kitchen related duties as and when may be assigned by Executive Chef and the Management.

Requirements:

• At least 2 years work experience in asian & western cuisine and food preparation.
• Able to communicate clearly and concisely in simple English
• Initiate food requisitions for sufficient but not excessive supply
• Basic knowledge of menu costing
• Establish and maintain effective working relationships with those contacted in the course of work
• Able to do shift work, weekends and public holidays

JOB RESPONSIBILITIES

• Responsible for the monthly group consolidation and liaising with oversea subsidiaries finance team.
• Responsible for the full set account of Singapore entities within Hotel Royal Limited Group, including preparation of draft financial statements for statutory audit.
• Responsible for overall accounting, financial and management reporting.
• Oversee the day-to-day accounting operations, providing guidance to the account executive and account assistants.
• Liaising with internal and external auditor, tax agent and relevant government bodies, if any.
• Preparing quarterly financial forecasts and annual budgets.
• Development of parameters and setting of chart of accounts, controls, input and output documents, monitoring etc. within Singapore entities.
• All other duties as assigned by the Management.

EDUCATION & WORK EXPERIENCE

• Possess at least a Degree in Accountancy or equivalent a full certificate in ACCA Accounting qualification certified by Institute of Singapore Chartered Accountants.
• Possess at least 3 to 5 years of relevant working experiences in the same capacity and preferably from the hospitality industry.
• Well-versed on Singapore Financial Reporting Standards
• Proficiency in MS Office applications and Accpac accounting systems
• Good communication and interpersonal skills.
• Ability to lead and provide guidance to team members.
• Able to work under tight deadlines and work well under pressure
• Able to lead a team and work independently.

- Oversee front service daily operations (including basic stock taking, hygiene upkeep, service standards)

- Manage weekly staff scheduling

- Manage daily sales and book keeping

- Assisting accounts team with daily settlement, daily sales closing

- Building relationship with Customers (phone, email, whatsapp)

- Involve in outlet promotions and marketing

JOB RESPONSIBILITIES

• Provide efficient telephone services by answering calls promptly and in a courteous and helpful manner.
• Ensure that telephone courtesy and techniques are put into practice.
• Take note of daily events and new instructions.
• Assist guests and staff on general enquiries and connection of overseas calls.
• Furnish maximum information related to the Hotel to guests or other related parties, provided that the information is not deemed confidential such as management policies, rules and regulations and guest’s information.
• Transmit or relay accurately and promptly all messages requested by guests and staff.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a GCE ‘N’ / ‘O’ Level or equivalent.
• At least 1 year of experience in related field.
• Excellent in communication and interpersonal skills.
• Proficient in Microsoft Office.
• Preferably able to communicate English, Mandarin and local dialects such as Cantonese, Hokkien and Teochew to attend to hotel guests from China, Taiwan and Asia Pacific countries.
• Willing to take on a three (3) rotating shifts jobs.
• Able to work 6 days work week including Saturdays, Sundays and Public Holidays.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

As a Food and Beverage Outlet Assistant you are responsible to deliver friendly and courteous services to every hotel guests and customers.

JOB DESCRIPTION

• Greet all incoming hotel guests and customers who patronize the Coffee House.
• Responsible for the cleaniness and hygiene of the outlet and ensure that all guests are comfortable having their meals in the Coffee House.
• Assist in the setting up of function rooms for any events of the day.
• Set up the table with the appropriate eatery utensils to be utilised by the customers.
• Assist in the taking of Room Service orders as and when the guests made an order.
• Carry out the necessary preparation set up of morning breakfast buffet for the hotel guests.

JOB REQUIREMENTS

• Possess a Certificate in Food & Beverage operations.
• Possess a Food Hygiene Certificate from Singapore Training Institute.
• Possess at least one (1) year of experiences in related field.
• Able to work in a 6 working days environment including Saturdays, Sundays and Public Holidays.
• Able to speak English to communicate with the guests.
• Able to speak mandarin is an advantage.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB RESPONSIBILITIES

• Assist the Front Office Manager in planning, coordinating and controlling room reservation operations in the hotel.
• Handle tour groups/ ad-hoc groups, convention bookings and other correspondence pertaining to contracts by commercial companies, Travel Agents and Airlines.
• Ensure that the Front Desk staff, Reservation Agents are kept up to date with information concerning the hotel and department.
• Ensure that all daily transactions are keyed into the computer system and updated.
• Handle all incoming mails for reservations and highlights the important requirements and information.
• Attend to all replies for letters and fax with regard to room reservations.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a Professional Certificate/Higher NITEC in Hospitality Operations or equivalent
• At least 2 years of experience in related field
• Fluent in spoken and written English
• Proficient in Microsoft Office and Hotel systems
• Strong ability to work independently as well as a team player
• Good communication and interpersonal skills
• Work well under pressure
• May be required to work nights, weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

Sous Chef/Leading Cook will be responsible to assist the Chef for the preparation of orders and to achieve the highest possible standards in the Kitchen, including all food preparation and storage areas, wash up, equipment, utensils and corridors in the defined area.

JOB DESCRIPTION

• Responsible to assist the Chef for preparation of menus and to achieve the highest possible standards in the kitchen, including all food preparation & storage areas, wash up, equipment, utensils and corridors in the defined area.
• Responsible for ordering of stocks and supplies including cleaning materials.
• Organize and delegate responsibilities and authorities in the department to ensure that the work is carried out effectively and distributed fairly.
• Plan weekly staff roster and to delegate work according to room accommodation, function bookings, local events and holidays.
• Supervise all Kitchen staff with particular reference to hygiene, quality control, service of food, presentation, portion control and equipment.
• Ensure that there is adequate stock of food for day-to-day operation. Keep all store rooms in a clean, tidy and hygienic manner.
• Conduct or to supervise the induction training of all new staff and to conduct both on-the-job and corrective training when necessary.

JOB REQUIREMENTS

• Possess at least SHATEC or ITE NITEC Culinary skills certificate.
• Possess at least two-three (2-3) years in hospitality/F&B industry.
• Specialised in Western and local cuisines with good organizing and coordinating skills.
• Able to work under pressure.
• Willing to take on a three (3) rotating shifts jobs.
• Able to work 6 days work week including Saturdays, Sundays and Public Holidays.
• Preferably able to communicate English and local dialects such as Cantonese, Hokkien and Teochew to attend to hotel guests from China, Taiwan and Asia Pacific countries.
• Able to commence employment within short notice period.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as Outstanding Award, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

Housekeeping Service Agent will be responsible to perform routine duties in cleaning and servicing of public areas under the supervision of the Floor Supervisor.

JOB RESPONSIBILITIES

• Cleans and maintain hotels facilities, offices, public area, water fountain at the Front Lobby and Drive-In Areas.
• Replenish all supplies including toilet paper and soaps in Public Area restrooms.
• Perform carpet shampoo in guestrooms, floor corridors, executive offices as instructed by Housekeeping Supervisors.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• At least 1 year of experience in cleaning or related field.
• Able to understand and communicate in simple English.
• Knowledge in use of vacuum cleaner and proper chemicals handling.
• Hardworking team player and pleasant personality.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

The job incumbent will assist the Purchasing Officer in handling the day-to-day operations of the Purchasing Department.

JOB RESPONSIBILITIES

1. Assist in processing of documents such as Purchase Orders, Telephone Order Forms, enquiry forms for F&B tenders and indirect materials.

2. Updating of approved vendor's listing and vendor evaluation forms.

3. Prepares monthly report for petty cash.

4. Placing of orders for food service, indirect materials and re-order level of stock levels.

5. Sourcing of better priced and quality products.

6. Co-ordinate with the vendors or suppliers on the date and times of deliveries.

7. Able to negotiate with the various suppliers and/or vendors to get the best prices and quality products.

OTHER REQUIREMENTS

1. Possess at least a Certificate/Diploma in Purchasing

2. At least 2 years of relevant working experiences in the hospitality industry.

3. Proficiency in MS Office applications and other purchasing softwares.

4. Possess strong negotiation, excellent communication and interpersonal skills.

5. Good administrative and problem solving skills.

6. Understanding of purchasing, storage and issue stock control procedures.

7. Able to work independently and as well as a team.

JOB SCOPE

The Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

1. Supervise the Guest Service Agent, Communications Officers, Cashiers and Bellman to ensure smooth running of the Front Desk.

2. Provide excellent guest services to all guests making their enquiries at the Front Office counters.

3. Escort VIP guests to their rooms and show them the amenities within the rooms.

4. Ensure that the availability of rooms are closely monitored to make the needs of the operations.

5. Assists all guests in their checking in and checking out registration and make them feel comfortable at all times.

6. Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

1. Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any

local training institutions.

2. Possess at least 2 years of experience in the same capacity in the Hotel industry.

3. Excellent customer service skills in handling large group check in and check out services.

JOB RESPONSIBILITIES

• Assist with day-to-day operations.
• Ensure staff understand and adhere strictly to all policies, procedures, standards and guidelines.
• Respond promptly and professionally to guests’ needs, questions, concerns.
• Assist floor services as and when required.
• Monitor and maintain inventory levels for cutlery, napkins, sachets, etc.
• Conduct training and educate new staff on restaurant operations.
• Ensure effective and efficient use of manpower and seating/table utilization.
• Build good rapport with internal and external guests.
• Housekeeping duties to maintain a neat and clean working environment
• Perform any other duties and responsibilities that may be assigned.

EDUCATION & WORK EXPERIENCE

• Min. GCE 'O' Level/Certificate or equivalent with at least 2 years of working experience
• Possess good communication and interpersonal skills
• Friendly and customer service oriented
• Ability to work independently and takes initiatives
• Able to remain calm and composed in a hectic and fast-paced environment
• Must be able to work on weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

Job Description

1. Ensure that all glassware, crockeries, cutleries are cleaned properly.
2. Responsible for dry mopping the whole Kitchen daily.
3. Wash the Kitchen and fridges twice a week.
4. Clean all Kitchen walls daily.
5. Report to Chef on breakdown of dishwashing machine or whenever there is a low par of chemicals that requires top-up of chemical detergent.
6. Ensure that all plates, cutleries and glassware are rinsed clean before placing them into the dishwashing machine for cleaning.

Job Requirements

1. Possess a good working attitude
2. Team player
3. Work well under pressure
4. Able to work on rotating shift, including weekends and public holidays

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

As a F&B Junior Captain/Captain, you are responsible for managing a team of Food & Beverage Service Providers to deliver friendly and courteous services to every hotel guests and customers.

JOB DESCRIPTION

• Greet all incoming hotel guests and customers who patronize the Coffee House.
• Responsible for the cleanliness and hygiene of the outlet and ensure that all guests are comfortable having their meals in the Coffee House.
• Conduct daily briefing before every shift for all Food & Beverage Service Providers.
• Conduct on the job training for all Food & Beverage Service Providers on table setting etc.
• Assist in the setting up of function rooms for any events of the day.
• Handle all guests’ complaints and record in daily report.
• Perform any duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess a Certificate in Food & Beverage operations.
• Possess at least three (3) years of experience in related field.
• Able to work independently as well as a team member.
• Possess good interpersonal and communication skills.
• Willing to take on a three (3) rotating shifts jobs.
• Able to work 6 days work week including Saturdays, Sundays and Public Holidays.
• Preferably able to communicate English, Mandarin and local dialects such as Cantonese, Hokkien and Teochew to attend to hotel guests from China, Taiwan and Asia Pacific countries.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB RESPONSIBILITIES

• Responsible for preparing all sauces and all mise en place for daily usage.
• Responsible for raising Requisition Forms to order stock and supplies for Chef and Sous Chef to approve.
• Prepare daily buffet breakfast for groups and Ala Carte, according to recipes.
• Responsible for proper handling on kitchen cleanliness, maintenance of working areas, equipment, freezers and chillers.
• Responsible for cutting meat and vegetables for daily usage.
• Ensure that there are adequate stock of food for day to day operation and to inform Chef/Sous Chef on low par stock.
• Keep all store rooms and kitchen areas in a clean, tidy and hygienic manner, including cold room and refrigerators in accordance to Ministry of Environment rules and regulations.
• Ensure that all utensils, crockery and cutlery are both washed, cleaned and stored in a clean and convenient place.
• Ensure portioned control of all meat items and no pilferage.
• Keep all unauthorized persons away from the Kitchen at all times.
• Report all incidents and accidents to the Chef/Sous Chef.
• Attend to all meetings and training as organized by the Chef and Sous Chef.
• Perform other duties as and when assigned by the Management.

EDUCATION & WORK EXPERIENCE

• Possess at least a GCE ‘N’ Levels or equivalent
• At least 2 years of experience in hospitality industry
• Specialized in western and local cuisines with good organizing and coordinating skills
• Work well under pressure
• Able to work on rotating shift, including weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

The role of the Security Officer/Senior Security Officer is to maintain the safety and security levels of all our guests, customers, employees, tenants and service vendors.

JOB RESPONSIBILITIES

1. Conduct random checks on goods and staff entering/leaving the hotel premises.

2. Perform CCTV surveillance and hotel patrolling duties, reports suspicious and or any unusual activities to the Supervisor.

3. Perform traffic enforcement patrols at hotel's driveway and carpark when necessary.

4. Ensure safekeeping of all lost and found items and record down in the Occurrence Book.

5. To be well versed with the fire alarm panel and the follow-up procedures.

JOB REQUIREMENTS

1. GCE O Level or N Level equivalents.

2. Minimum one (1) year's of related experience at the Senior level.

3. Able to carry out heavy physical tasks.

4. Possess valid PLRD licence and Recognised Terrorist Threat Certificate.

5. Able to perform three (3) rotating shifts on a six (6) working days.

JOB SCOPE

Guest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests.

JOB RESPONSIBILITIES

1. Attend to guests enquiries, complaints and follow up on the complaints made by guests.

2. Assist in attending to guests check in and check out as and when needed when there is a shortage of manpower for the Front Desk Reception Officer.

3. Escort guests to their allocated guest rooms and show them the amenities in the room.

4. Periodically check lobby elevators, door and front driveway to ensure it is not overcrowded.

5. Assist in the billing of guests invoices.

6. Ensure that Bell hops and Doorman are available to attend to transfer the luagages of the guests from their hotel rooms to the Front Desk Counter to carry out their check out registration.

7. Perform other ad-hoc duty as assigned by HOD.

JOB REQUIREMENTS

1. Possess a Certificate in Hotel Accommodation from SHATEC or any private training institute.

2. At least two (2) years of relevant working experiences in the hospitality industry.

3. Customer oriented and with good working attitude.

4. Able to work independently and as well as a team.

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

Job Description & Requirements

• Prepare fruits, juices, rolls,butter, cereals, coffee/tea for breakfast.
• Prepare ice cream, hot dessert for lunch and dinner.
• Prepare snacks, fruits and sandwiches for functions and seminars.
• Keep all store rooms in a clean, tidy and hygienic manner, including refrigerators and freezer.
• Prevent wastage of goods in the pantry area.
• Report all incidents and accidents to the Chef/Sous Chef
• Perform other duties as and when assigned by the Management
• Minimum Secondary education or equivalent
• At least 1 year of experience in related field
• Possess a good working attitude
• Team player
• Work well under pressure
• Able to work on rotating shift, including weekends and public holidays

JOB SCOPE

The Hotel Front Desk Agent will assist in attending and serving the section which he/she is been assigned i.e. Front Desk Reception, Food and Beverage etc.

JOB RESPONSIBILITIES

1. Responsible to attend, serve and assist the guests in their enquires and/or services needed in checking in and checking out.

2. Provide excellent guest and or customer serivce to ensure that the guests/customers needs and wants are attended.

3. Escort guests to their allocated guests rooms and show them the amenities in the rooms.

4. Assist in carrying their luggages and/or hand-carried luggages to their rooms and/or to the lobby areas for checking out.

5. Good interpersonal communication skills is needed to be able to listen and resolve problems and/or enquiries put forth by the guests/customers.

JOB REQUIREMENTS

1. Relevant certificate/diploma in Hotel Operations Management or Hospitality and Tourism Management.

2. Possess one (1) or two (2) years of relevant working experiences in the service industries such as hospitality, tourism and retail industries.

3. Possess excellent communication skills and able to build up

JOB SCOPE

Bellhop will be responsible to greet the guests upon their arrival at the Hotel, offering assistance to carry the luggage's and directing them to the reception counter for check-in.

JOB DESCRIPTION

• Open vehicle doors for incoming and outgoing guests/patrons.
• Count number of pieces of luggage received and confirm with the guests to ensure that no luggage is missing.
• See that the Front driveway is clear at all times.
• Accompany the guests to the assigned rooms and explain all facilities in the room.
• Inform and sell all other hotel facilities to guests.
• Upon check-out, carry the luggages down to the Lobby and direct the guests to the Front Office Cashiers.
• Deliver messages, parcels, faxes etc to the guest rooms.
• Help to keep the Lobby area clean at all times.
• Run errands, and carry luggages for room change.
• Lead and show guests to the location where they requested to go to.
• Keep all luggages for safe keeping in an orderly manner and enter in the luggage storage control sheet for the luggage room. To report to Superior any damage of the luggage.
• Use security netting to secure large number of luggages for storage upon request.
• Hand any lost articles left in the Lobby to the Superior.
• Be careful not to damage the lift walls or corridor walls when using the trolley.
• Maintain the conditions of the equipment, e.g. polishing
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a GCE ‘N’ Level/Lower Secondary or equivalent
• At least 1 year of experience in related field
• Able to communicate in English
• Able to lift heavy and large items
• Positive working attitude and customer-centric
• Able to work independently and as well as in a team
• Able to work on three (3) rotating shifts jobs.
• Able to work 6 days work week including Saturdays, Sundays and Public Holidays.
• Able to commence employment within short notice period.

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

The role of the Room Attendant is to ensure that the rooms are well cleaned and tidy ready to sell to the guests.

JOB RESPONSIBILITIES

1. Check and stock up all the necessary linens and supplies required for the day.

2. To check all room status is the same as on the Room Attendant daily report. To report any discrepancy found to the Supervisor immediately.

3. Responsible for cleaning a minimum of fifteen (15) rooms daily.

4. Replenish all amenities according to the Operational Standards.

5. Perform rotation cleaning duties (thorough cleaning, shampoo carpet cleaning etc) as required.

6. Responsible for the cleanliness, maintenance of her/his work area and ensure security of guestrooms and privacy of guests.

7. Check and report faulity items that needed repair to the Floor Supervisors/Housekeeping office while in the process of cleaning the guestrooms.

8. Check Room Safe and set dials for check-out and vacant clean rooms.

9. Report and hand in any Lost and Found items to the Floor Supervisors/Housekeeping office.

10. Check and record the number of soiled linen correctly and enter it in the Linen Changing list before exchange for clean linens at the Linen Room.

JOB REQUIREMENTS

1. Minimum secondary education or equivalent.

2. At least 1 year of experience in housekeeping or related field.

3. Able to understand the communicate in simple English.

4. Knowledge in use of vacuum clearner and proper chemicals handling.

5. Functional knowledge in room cleaning.

6. Hardworking team player with pleasant personality.

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

• To provide food services to all guests, internal and external, in a manner that is professional, efficient yet friendly and second to none.
• To provide functional assistance as assigned in the section.
• Ensure that HACCP is followed consistently and professionally.
• Prepares all raw cooking materials and other required products.
• Prepares thorough mis-en-place as featured for the menu.
• Prepares orders according to the recipe and ensures that portioning is correct.
• Stores all raw food materials according to the standards.
• Works closely with the Chef De Partie, Junior Sous Chef, and Sous Chef.
• Ensures that all hygiene standards are observed when preparing the food materials.
• To follow and enforce all Hotel’s rules and regulations at all times.
• Ensure that the department’s rules and regulations are observed at all times.
• Maintain personal grooming and hygiene standards.
• Provides functional assistance and direction to the kitchen's daily operations.
• Produce a high level of food quality to satisfy the needs of guests.
• Ensure that all standard recipes are followed in the preparation process.
• Be aware of the Safety policy of the section.
• Be stationed at the buffet station at times of the buffet period if required.
• May be assigned to any other kitchen if required.
• Cleans and maintains work areas, cold rooms, and all equipment.
• Strive to implement the AccorHotels Vision and demonstrate active use of the AccorHotels Values.

Job Description:

• Receive training and perform duties in the kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position
• Maintain cleanliness and general upkeep of the kitchen.
• Participate in initiatives to further improve kitchen standards and procedures
• Observe high standards of mise en place with attention to detail
• Perform stock ordering and controlling on a daily basis
• Perform effective problem-solving skills when necessary
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage/kitchen industry experience
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Hostess / Waitress/Waiter Responsibilities

• Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
• Provide friendly, courteous, and professional service at all times
• Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
• Prepare table allocations from reservation book before respective meal period seating
• Ensure good communication with Management
• Maintain complete knowledge of all menu items
• Prepare and check tables before service
• Clear and reset tables
• Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
• Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times
• Ensure that all cleaning duties are completed in allocated times to the Company standards
• Complete all opening and closing procedures
• Must be proficient in effective and efficient table maintenance
• Be assertive and attentive at ALL times
• Have thorough knowledge of all product and service procedures

• Ensure the day to day operation is smooth in the restaurant
• Assist the leadership team of the restaurant in achieving high guest satisfaction
• Guide and lead the server in the restaurant
• Perform the duties of supervisor on regular basis
• Maximize sales potential and encourage up selling in order to maximize rates.
• Ensure cash floats are secured at all times.
• To work within budgeted costs
• To minimize abuse of operating equipment
• To ensure that requisitions for supplies are completed, delivered and accounted for.
• To minimize the use of overtime
• To ensure that there is enough operating equipment at all times.
• To record all voids, and report any payment discrepancies to Restaurant Manager.
• To follow Company procedures when handling cash, credit cards and cheques.
• To see guests concerning all complaints and report all complaints to Manager.
• To liaise with colleagues over guests requirements and needs.
• To ensure handover at shift end and beginning.
• To liaise with Head Chef on a regular basis.
• To liaise with Reception on a regulars basis.
• To gain customer feedback at all times.
• To complete a full report of the day’s events in the Management Report Book.
• Create and maintain a personal and respectful rapport with regular guests.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.
• Familiarize yourself with guests needs and requirements in order to ensure an efficient and friendly service
• Fanatical focus on quality and consistency in all areas, food and beverage quality, guest service, cleanliness, etc.
• Support all other revenue centers in the hotel such as Rooms and Events
• To be results driven and totally accountable.
• Attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/requested.
• Undertake regular inspections to ensure that the company’s assets are well maintained and protected.
• Ensure that the business is seen as a respected, important member of the community by local influencers.
• Carry out any other duties as are within the scope, spirit and purpose of the job as requested.   

• Assist in greeting and seating guests.
• Perform the task of maximize sales opportunities through knowledge of product and suggestions. 
• Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
• Assist in supervising the team in providing quality and cousu main service to the guests.
• Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.
• Serve food and beverage to guests in the restaurant/banquet area.
• Assist with the set up of the outlet/ banquet area
• Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
• Promote the restaurant’s specialties and serve in accordance to the established standards.
• Ensure that the working areas are well maintained.
• Be helpful towards guests that need assistance.
• Clean and prepare tables for inflow of guests.
• Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given.
• Keep tables and service areas clean and tidy as per procedure manual.
• Maintain hygienic food service techniques during service.
• Take responsibility for your designated section and station.
• Coach and train team to deliver consistent service
• Perform all tasks to Sofitel Brand standards.
• Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management.

• Ensuring guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance.
• Ensuring appropriate hiring, training, motivating, coaching, and developing of department’s team members.
• Responsible for ensuring the smooth daily operation of the Food and Beverage Department.
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses.
• Surveying, reviewing and analyzing competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence.  
• Evaluating changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary.
• Attend and actively participate in weekly Head of Department meetings respecting the confidentiality of issues which may be discussed formally or informally.
• Manage the service of food and beverage within the restaurant, café, bar, and in room dining.
• Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant, bar, room service and conference areas.
• Regular liaison with the Engineering Department ensuring that maintenance requests are completed quickly focusing on guest needs as a priority.
• Coordinate between Conference and Events, Food & Beverage and Front Office to ensure that preparations for conference events involving Front Office/ Housekeeping have been made.
• Assist in the preparation monthly restaurant, bar, and cafe reports, commenting on key performance indicators and action taken to keep on target.
• Management and guidance of outlet staff under control, namely Managers, Food & Beverage Supervisors/ Team Leaders and Food and Beverage Attendants.
• Prepare weekly and monthly forecasts for restaurant, bar room service and cafe areas.
• Be knowledgeable of and operate within appropriate outlets and hotel liquor licensing guidelines and House Management Policies.
• Any other duties as assigned.