Total 491 F&B / Tourism / Hospitality job vacancies in woodlands north west

· Strong experience in cuisine including all varieties of noodles and rice

· Profound knowledge of different kinds of beverages

· Deep knowledge of every aspect of dishes

· Proficient with specialty equipment

· Ability to manage numerous tasks, assign responsibilities and display high patience

· Prepare menu in accordance with the excellent standards of quality and delectable recipes

· Maintain high standards of hygiene by ensuring all cooking equipment is clean and kept properly

· Assist in inventory control of kitchen supplies and equipment

· Comply with nutrition and sanitation regulations, according to government regulations

· Maintain positive working relationships with the Front-of-House and retail team members

· Any other duties as assigned

· Candidates with a minimum 3-year relevant experience may be considered for the role· Able to work on · · · · · weekends and public holidays

-Checking and weighing raw materials before cooking

-Ensuring that equipment is well set up

-Maintain excellent hygiene standards in work environment

-Do quality checks such as the size and weight of the finished product.

-Assembling, packaging, and labelling food products

Job requirements

-At least 3 years of working experience

-Able to work on weekends and public holidays

· Able to work start job from 6am

· Not allergic to seafood

We are a leading supplier of premium kitchen essentials, committed to delivering the finest products to our customers. Our diverse range of high-quality rice, cooking oil, that is trusted by chefs, bakers, and households alike.

Key Responsibilities:Develop and maintain strong relationships with new and existing customers.
Identify and pursue sales opportunities to achieve targets.
Present and promote our products to potential buyers.
Negotiate contracts and close deals effectively.
Provide exceptional customer service and support.
Keep up-to-date with market trends and competitor activities.
Qualifications:Proven experience in sales, preferably in the food industry.
Strong communication and negotiation skills.
Ability to build and maintain client relationships.
Self-motivated with a results-driven approach.
Excellent organizational and time-management skills.
Valid driver’s license and ability to travel.
What We Offer:

Competitive salary and attractive commission structure.
Comprehensive training and ongoing support.
Opportunities for career growth and advancement.
A supportive and collaborative work environment.
Benefits package including health insurance and retirement plans.

Join us and be a part of a team that values quality, integrity, and excellence.

Main Duties and Responsibilities

The Chef de Cuisine will oversee the culinary operations of the Resort’s Speciality restaurant, including menu development, food preparation, and people development. Working with the Director of Culinary, the incumbent will be responsible for developing menus and food concepts which reflect the Speciality Restaurant’s sustainability theme, whilst also ensuring a unique dining experience for our guests.

Key Responsibilities

• Menu Development - Partner with the Director of Culinary to ideate, conceptualize and execute unique menus which reflect the theme of the Speciality restaurant.
• Kitchen Operations – Responsible for ensuring the smooth operations of the kitchen, including food preparation, cooking, and plating. In performing this role, the Chef de Cuisine will ensure compliance with all regulatory requirements related to hygiene and food preparation.
• Budget and Cost Management - Formulate and implement strategies to optimize the department’s budget and minimize waste. This also includes managing the kitchen’s inventory and putting in place cost control measures.
• Quality Control - Responsible for the overall quality of the Resort’s pastry and dessert offerings. The Executive Pastry Chef will oversee all aspects of our pastry operations, ensuring they are of the highest quality and reflect the standard of excellence expected of the Resort.
• People Development - Cultivate a strong people culture by investing in the coaching and development of our associates. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring associates.

Job Requirements

• Degree or Diploma in Culinary Arts or a professional qualification in a similar discipline
• 7 to 10 years of culinary experience in a property of similar standing. Candidates should possess holistic and well-developed culinary skill sets and have a well-rounded and diverse culinary background.
• Complete knowledge of statutory regulations and requirements in food handling, including full knowledge of food safety, hygiene and related practices.
• Able to work independently yet also possessing strong leadership qualities to provide guidance to those who work in the kitchen.

The Customer Service Officer (Supermarket Team) is responsible for achieving sales order and delivering service excellence. He/she has to communicate and engage with customers on a daily basis. In order to drive seamless customer experience across channels, he/she handles order fulfilment processes and involve in continuous service improvement.

Job Description:

1) Sell and provide advice on products and services via phone call

2) Process and issue sales transactions

3) Tabulate and consolidate sales' payments

4) Interact with customers daily

5) Follow SOPs for order fulfilment process

Pre-requisites:

1) Able to commit to 6-days work-week

2) Basic spoken and written Chinese and English language

3) Basic knowledge in Excel and computing skills

Job Description

• Receives food ingredients and raw materials from supplier as required for daily operations
• Slices, grinds, and cooks meats using a full range of cooking methods
• Ensure standards for food quality and preparation are strictly adhered to
• Seasons and prepares a wide variety of roasted product in accordance with prescribed recipes
• Attends to day-to-day problems and needs concerning equipment and food supplies; detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment, and/or other unusual conditions.
• Performs miscellaneous job-related duties as assigned
• Maintains clean work areas, utensils, and equipment

Job Requirements

• Good attitude, hardworking, and committed
• Attentive to details and meticulous to ensure smooth operations with minimal errors
• At least 3 year(s) of working relevant experience in similar capacity
• Possess good communication with good interpersonal skills
• Hungry to learn, with a passion for self-development
• Required to work on weekends and public holidays
• Required to work on night schedule

Job Description & Requirements

· Cook food in a timely manner;

准时煮好食物。

· Reporting for duty punctually, presentable and neatly groomed;

按时报到，仪容整洁。

· Keep the cleanliness and housekeeping of work station and work areas;

保持工作场所和工作区域的清洁和整齐。

· Check freshness of food and discard out-of-date items;

检查食物的新鲜度，丢弃过期的食物。

· Be flexible and knowledgeable of the company food & beverage menus;

了解并灵活使用公司的餐饮菜单。

· Top up of condiments and other food preparatory works;

加调料并准备煮食物的准备工作。

· Monitor food stock and place orders;

监控食品库存并下订单。

· Promoting teamwork to achieve business goals or targets;

促进团队合作以实现业务目标。

· Ensure compliance with all Singapore health and safety regulations within the kitchen area;

确保遵守厨房区域内所有的新加坡健康和安全规定。

· Other duties and responsibilities as assigned by Manager;

完成经理安排的其他工作和职责。

· Reporting to Restaurant Manager.

向餐馆经理报告。

JOB REQUIREMENTS 工作要求:

Has a passion to work in Service line;

热爱服务行业工作;

· Multi-tasker, ability to work in a fast-paced environment;

多任务处理能力，能够在快节奏环境下工作

· A good team player possesses the ability to work with minimal supervision;

良好的团队合作精神，能够在很少的监督下工作。

· Strong in execution, communication, time management;

强有力的执行能力，擅于沟通，合理安排任务时间；

·Able to work on PH and Weekend

必需要做周末和公共假期

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Responsibilities and Tasks

• Interpreting and implementing plans and specifications from engineers and architects.
• Assisting in the coordination and monitoring of various subcontractors and construction workers.
• Ensuring that all building regulations, safety codes, and health standards are adhered to strictly.
• Conducting on-site inspections and reviewing construction materials to validate quality and adherence to specifications.
• Maintaining detailed records of construction processes, incidents, and progress reports for senior stakeholder review.
• Operating and maintaining construction equipment and tools.
• Assisting with surveying and setting up equipment and sites for construction.
• Providing technical advice and solving problems on-site.
• Experience in a construction role or internship can be critical for gaining practical skills in the field.

Main Duties and Responsibilities

We are seeking a passionate and highly skilled individual to join us as our Chef for our Associate Restaurant in Resort. The incumbent will play an important role in strengthening our Employee Value Proposition for the Resort by providing a high-quality dining experience for our staff.

Key Responsibilities

Menu Planning:

• Design and develop a diverse and attractive menu that meets the needs and preferences of our Resort’s staff. Incorporate seasonal ingredients and local flavors to enhance the dining experience.

Food Preparation:

• Oversee the preparation and presentation of meals in the cafeteria, ensuring all dishes are prepared to the highest standards of taste, quality, and presentation.

Kitchen Management:

• Supervise and coordinate the activities of kitchen staff, including cooks and kitchen assistants. Provide training and guidance to ensure consistency and adherence to culinary standards.
• Monitor and maintain the quality of food and ingredients. Conduct regular inspections to ensure that all dishes meet the hotel’s quality and safety standards.

Inventory Management:

• Monitor, manage and maintain inventory levels, including ordering and purchasing of food and supplies.
• Oversee the proper storage of ingredients.

Health and Safety Compliance:

• Ensure that all food preparation and handling procedures comply with health and safety regulations. Maintain a clean and organized kitchen environment, including proper sanitation practices.

Guest Satisfaction:

• Address any feedback or concerns from staff regarding the cafeteria’s food and service.

Job Requirements:

• Diploma in Culinary or a relevant professional qualification
• 3 – 4 years of proven experience as Chef or Cook, preferably for cafes in a luxury hotel or resort.
• Proven experience of creative approach in developing menus.
• Strong knowledge in food safety and sanitization standards.
• Strong proficiency in kitchen equipment and techniques.

Assistant Restaurant Manager Responsibilities:

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

Main Duties and Responsibilities

The Housekeeper Supervisor is responsible for overseeing and coordinating the daily operations of the housekeeping department to ensure that all guest rooms and public areas meet the exceptional standards expected of our brand.

Key Responsibilities

• Responsible for ensuring cleanliness and upholding the standards required for our rooms.
• Conduct inspections to ensure compliance to our standards and implement initiatives to enhance such standards.
• Assign Housekeeping staff with their respective schedules and ensure that their work follows the Resort’s standards and protocols.
• Responsible for enhancing our guests’ satisfaction by addressing and resolving guest complaints related to housekeeping services in a prompt and professional manner.
• Manage and maintain our housekeeping supplies, including hotel linen, cleaning supplies and other associated assets.

Job Requirements

• Diploma or professional certification in Hospitality / Hotel Management or an equivalent professional qualification in a related field.
• 3 to 5 years’ experience in a similar capacity, preferably in a property of similar standing.
• Strong interpersonal, leadership and communication skills.

Main Duties and Responsibilities

As the Reservations Executive for the Resort, you will be managing the room bookings and ensure that our guests have an exceptional experience from their initial reservation till the end of their stay in our Resorts.

The Reservations Executive plays an important role in processing reservations effectively and works closely with other departments to maximize the Resort’s room and spa sales.

Key Responsibilities

Reservation Management:

• Handle room reservations promptly and accurately through various channels, including phone, email, and online booking systems.
• Maintain accurate and up-to-date records of all reservations, including guest preferences and special requests.
• Manage group bookings, special requests, and VIP reservations, ensuring personalized service and attention to detail.

Guest Interaction:

• Provide exceptional service to guests by addressing their questions like information about room rates, availability, and hotel amenities.
• Assist guests with modifications or cancellations of their reservations, ensuring a smooth and hassle-free process.
• Handle guest complaints and issues related to reservations with professionalism and a problem-solving attitude.

Revenue Management:

• Monitor booking patterns and report on occupancy trends, helping to identify opportunities for maximizing revenue.

System and Record Management:

• Utilize reservation and property management systems to track and manage room inventory, availability, and bookings.

Job Requirements

• Diploma, Higher NITEC or NITEC or a professional equivalent qualification.
• 1 – 2 years of similar experience, preferably in a luxury hotel or resort setting.
• Proficient in Reservation and Property Management systems (eg. Opera)
• Able to multitask and work in a fast-paced environment.

Responsibilties:

-Delivering of fresh and frozen meats

-Following a route and time schedule

-Loading/unloading, preparing, inspecting, and operating the delivery vehicle

Job Requirements:

-Applicants should be prepared to work on early morning shift (Start 3 am) and has valid Singapore Class 3 license.

-Physically and medically fit as work is physically demanding

Main Duties and Responsibilities

We are seeking passionate hospitality professionals to join us as Waiters / Waitresses for our Dining outlets in our Resort. You will serve as our Brand Ambassador and ensure that our guests enjoy the unparallel levels of service that are associated with our brand.

Key Responsibilities

• Provide friendly, courteous, and professional customer service always.
• Ensure timely and good communication with Management on operation matters.
• Maintain complete knowledge of all menu items and upselling of the menu to guests.
• Prepare and check tables before service.
• Prompt to clear and reset tables after service.
• Ensure that all Resort's practices and procedures are met when delivering food from the kitchen to our Guests.
• Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times.
• Ensure that all cleaning duties are completed in allocated times in accordance to the resort’s F&B standards.
• Complete all opening and closing procedures in a timely manner.
• Always be assertive and attentive to guests’ needs.
• Have thorough knowledge of all product and service procedures
• Any other tasks as assigned by the Restaurant Manager.

Job Requirements

• Minimum NITEC/Higher NITEC in Food and Beverage/Customer Service or an equivalent professional qualification in a related field
• 1 to 3 years experience, preferably in the Hospitality or Food & Beverage industry.
• Fresh graduates are welcomed.
• Strong interpersonal, communication and organizational skills.
• Highly motivated team player, able to perform with minimal supervision.

Restaurant Supervisor Responsibilities:

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Main Duties and Responsibilities

We are seeking an enthusiastic and dynamic individual to join us as our Recreation Attendant for the Resort. The incumbent will greet our guests with passion, showcasing their strong knowledge of our recreational activities. You will be overseeing the recreational facilities, ensuring safety, and providing excelling service to our guests.

Key Responsibilities

• Greet and assist guests at our recreational facilities, including pools, gym, and other leisure areas.
• Monitor guest activities to ensure safety and compliance with Resort policies.
• Provide information about available recreational activities, equipment, and services.
• Set up and maintain recreational equipment, ensuring all areas are clean and well-organized.
• Conduct regular inspections of facilities and equipment, reporting any maintenance or safety issues.
• Organize and participate in recreational activities and events for guests.
• Handle guest inquiries and requests promptly and professionally.
• Collaborate with other hotel departments to ensure a seamless guest experience.

Job Requirements

• Diploma, Higher NITEC or NITEC in Recreation Management, Hospitality Management, or a related field.
• Minimum 1 year of experience in recreational management, preferably in a luxury hotel or resort setting.
• Excellent interpersonal and communication skills, with a customer-centric approach.
• Knowledge of fitness and recreational activities, including swimming and wellness practices.
• Able to work flexible hours, including weekends and public holidays.
• Certification in First Aid and CPR is preferred.

Main Duties and Responsibilities

We are seeking a talented and creative Florist to join our Resort. As the Florist for the Resort, you will be responsible for designing, creating, and maintaining floral displays throughout the Resort, ensuring that every arrangement meets our high standards of quality and elegance that reflect our Resort’s luxury brand.

Key Responsibilities

• Create and arrange fresh and dried floral displays for our Resort’s lobby, restaurants, event spaces, and guest rooms.
• Create and execute seasonal floral themes that align with our Resort’s events.
• Regularly maintain and care for floral displays, ensuring freshness and optimal presentation.
• Work closely with the Events and Catering teams to design custom arrangements for weddings, conferences, and special events.
• Manage floral inventory, including ordering and sourcing flowers and materials while maintaining budget guidelines.
• Engage with guests to provide personalized floral services, such as custom arrangements or gift orders. You will have to stay updated on floral design trends and techniques, bringing innovative ideas to the hotel.

Job Requirements

• 1 year of experience as a Florist or similar role, preferably in a hotel or resort setting.
• Strong understanding of floral design, colour theory and plant care.
• Excellent creative skills with a strong portfolio showcasing your work.
• Strong attention to detail.
• Ability to work under pressure and able to meet deadlines.

Main Duties and Responsibilities

We are seeking a passionate culinary professional to join our pre-opening team as our Food & Beverage Supervisor.

As part of the pre-opening team, the incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols to ensure a successful opening.

Key Responsibilities

The incumbent will be responsible for supervising all aspects of the restaurant for its smooth operation daily. Manages staff on shift and assigns staff to workstations on each shift. The individual also leads staff compliance on service, food hygiene, safety and other standards amongst the team on each shift.

• Supervise opening, operating, and closing procedures
• Efficiently input orders into the Point-of-Sale system when managing food and beverage order.
• Supervise the implementation of plans to improve and standardize all aspects of operations.
• Delegate duties and responsibilities to servers and captains.
• Ensure that all staff adhere to company procedures.
• Communicate politely and effectively with the culinary team.
• Entertain guests in a consistent, professional and positive attitude.
• Monitor the quality and quantity of all food and beverage items served.
• Prints bill, check bill thoroughly before presenting to guests and accept payment.
• Hold briefing with staff for each shift and review occupancy forecast, reservations, special attention, complaints, problematic issues and others as deem appropriate.

Job Requirements

• Diploma in Food & Beverage Management, or any related field of professional qualification.
• Minimum 3 to 5 years’ experience, preferably in the hospitality, food & beverage industry. Pre-opening experience would be useful.
• Ability to work under pressure and in a fast-paced environment.
• Strong organizational and time management skills.
• Attention to detail and a commitment to high quality of customer service.

Main Duties and Responsibilities

We are seeking a passionate hospitality professional to join our team as our Restaurant Supervisor.

The incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols to ensure a successful opening.

Key Responsibilities

• Responsible for supervising all aspects of the restaurant for its smooth operation on a daily basis.
• Overseeing the associated for the smooth running of the restaurant during each shift.
• Training new employees based on their abilities and skills to ensure quality customer service is provided at the restaurant.
• Maintaining a strong relationship with suppliers and vendors.
• Inspecting the food and beverage stock level and ensure that stocks are replenished and ordered in a timely manner.
• Conducting inspections of the restaurant and ensure that proper hygiene is maintained.
• Checking in with guests and making sure that they are getting served with the best quality and correct food orders.
• Resolving customer complaints in a professional manner and provide service recovery as and when necessary.
• Ensuring customer satisfaction with all the services provided to them.
• Preparing daily reports and presenting them to the higher management.
• Managing the outstanding bills and cash inflows of the restaurant.
• Close off the cashier and ensure float is accounted for at the end of the shift.
• Any other tasks and assignments as assigned by the Restaurant Manager.

Job Requirements

• Diploma in Food and Beverage Services or an equivalent professional qualification in a related field
• 3 to 5 years’ experience, preferably in the hospitality or food & beverage industry. Pre-opening experience would be advantegeous.
• Strong interpersonal, communication and organizational skills.
• Able to handle matters independently and in a fast-paced environment.

Main Duties and Responsibilities

We are looking for a dedicated and experienced Chief Steward to join our pre-opening team in Mandai Rainforest Resort by Banyan Tree.

As our Chief Steward, you will be responsible for overseeing the cleanliness of all food and beverage operations, whilst importantly ensuring adherence to hygiene and safety standards and regulations. To excel in this role, the incumbent should possess an excellent professional and service mindset, one which is consistent with the Banyan Tree brand.

Key Responsibilities

• Responsible for leading the stewarding team to maintain unparallelled standards of cleanliness and hygiene in all food and beverage areas, including kitchens, dining rooms, and other areas.
• In ensuring the overall cleanliness of the Resort, the incumbent is to develop and implement the relevant standard operating procedures, policies and cleaning schedules. These are to consider the need to ensure the efficiency of our operations and compliance with the necessary regulatory safety standards.
• The Chief Steward is also responsible for conducting regular inspections and audits to monitor cleanliness standards and identify areas for improvement. In performing this role, the incumbent will collaborate with other departments (e.g. F&B) to ensure top-notch service and cleanliness of all equipment.
• Implement sustainability initiatives to minimize waste and promote eco-friendly practices.
• Cultivate a strong people culture by investing in the coaching and development of team members. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring team members.

Job Requirements

• 4 to 6 years’ experience in a similar capacity, preferably in a property of similar standing. Pre-opening experience and experience with sustainability initiatives would be useful
• Strong knowledge of sanitation and hygiene regulations, inclusive of knowledge on food safety regulations.
• Excellent leadership and organizational skills, with the ability to motivate and supervise a diverse team.
• Able to handle matters independently, and able to exercise self-motivation to enroll and complete projects.

Main Duties and Responsibilities

We are seeking passionate hospitality professionals to join us as Waiters / Waitresses for our Dining outlets in our Resort. You will serve as our Brand Ambassador and ensure that our guests enjoy the unparallel levels of service that are associated with our brand.

Key Responsibilities

• Provide friendly, courteous, and professional customer service always.
• Ensure timely and good communication with Management on operation matters.
• Maintain complete knowledge of all menu items and upselling of the menu to guests.
• Prepare and check tables before service.
• Prompt to clear and reset tables after service.
• Ensure that all Resort's practices and procedures are met when delivering food from the kitchen to our Guests.
• Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times.
• Ensure that all cleaning duties are completed in allocated times in accordance to the resort’s F&B standards.
• Complete all opening and closing procedures in a timely manner.
• Always be assertive and attentive to guests’ needs.
• Have thorough knowledge of all product and service procedures
• Any other tasks as assigned by the Restaurant Manager.

Job Requirements

• Minimum NITEC/Higher NITEC in Food and Beverage/Customer Service or an equivalent professional qualification in a related field
• 1 to 3 years experience, preferably in the Hospitality or Food & Beverage industry.
• Fresh graduates are welcomed.
• Strong interpersonal, communication and organizational skills.
• Highly motivated team player, able to perform with minimal supervision.

Main Duties and Responsibilities

We are seeking a highly motivated and experienced Assistant Restaurant Manager to join our dynamic team and help us create unforgettable dining experiences for our guests.

The incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols to ensure a successful opening.

Key Responsibilities

• Assist the Restaurant Manager in overseeing all aspects of the restaurant operations, including service, food quality, and guest satisfaction.
• Ensure smooth and efficient daily operations, including scheduling, staffing, and inventory management.
• Maintain a high level of cleanliness and sanitation in the restaurant.
• Foster a welcoming and friendly atmosphere for guests.
• Anticipate and address guest needs and preferences.
• Resolve guest complaints and concerns in a professional and timely manner.
• Train and supervise F&B servers and waiters/waitresses to provide a high level of customer service to ensure guest satisfaction.
• Provide leadership and direction for associates while on duty by offering professional skills and leading by example.
• Address associates’ concerns and provide ongoing support and development.
• Monitor revenue and expenses to ensure profitability of the restaurant.
• Facilitate effective communication within the F&B team and with other departments.
• And any other tasks assigned by Restaurant Manager.

Job Requirements

• Min Diploma in Food and Beverage and/or Hospitality Services or an equivalent professional qualification in a related field.
• 4 to 6 years’ experience in a similar capacity, preferably in the hospitality industry. Pre-opening experience would be useful.
• Strong leadership and interpersonal skills.
• Ability to work under pressure and in a fast-paced environment.

Main Duties and Responsibilities

As the Reservations Executive for the Resort, you will be managing the room bookings and ensure that our guests have an exceptional experience from their initial reservation till the end of their stay in our Resorts.

The Reservations Executive plays an important role in processing reservations effectively and works closely with other departments to maximize the Resort’s room and spa sales.

Key Responsibilities

Reservation Management:

• Handle room reservations promptly and accurately through various channels, including phone, email, and online booking systems.
• Maintain accurate and up-to-date records of all reservations, including guest preferences and special requests.
• Manage group bookings, special requests, and VIP reservations, ensuring personalized service and attention to detail.

Guest Interaction:

• Provide exceptional service to guests by addressing their questions like information about room rates, availability, and hotel amenities.
• Assist guests with modifications or cancellations of their reservations, ensuring a smooth and hassle-free process.
• Handle guest complaints and issues related to reservations with professionalism and a problem-solving attitude.

Revenue Management:

• Monitor booking patterns and report on occupancy trends, helping to identify opportunities for maximizing revenue.

System and Record Management:

• Utilize reservation and property management systems to track and manage room inventory, availability, and bookings.

Job Requirements

• Diploma, Higher NITEC or NITEC or a professional equivalent qualification.
• 1 – 2 years of similar experience, preferably in a luxury hotel or resort setting.
• Proficient in Reservation and Property Management systems (eg. Opera)
• Able to multitask and work in a fast-paced environment.

Main Duties and Responsibilities

We are seeking a talented and accomplished Executive Sous Chef to join our pre-opening team here at Mandai Rainforest Resort by Banyan Tree. Possessing culinary creativity and expertise, the successful candidate will be responsible for providing exceptional and unforgettable dining experiences for our guests.

Key Responsibilities

• Responsible for leading our kitchen’s operations, including overseeing all culinary activities and ensuring compliance with all regulations with respect to food safety and hygiene. This will also encompass other operational aspects such as maintaining inventory levels, controlling food costs, and reviewing procedures to maximize productivity and efficiency.
• Collaborate with the Director of Culinary to develop and execute menus for our Resort. The Executive Sous Chef will create unique and innovative menus that reflect the theme and direction of the Resort, whilst concurrently ensuring high standards of food presentation.
• The Executive Sous Chef will also be responsible for maintaining the high standards of guest satisfaction expected of our brand. In performing this role, the incumbent will interact with guests to obtain feedback and aim for continuous improvement in food standards, quality and service.
• Cultivate a strong people culture by investing in the coaching and development of our associates. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring team members.

Job Requirements

• Degree or Diploma in Culinary Arts or a professional qualification in a similar discipline.
• 5 to 9 years of culinary experience as a Head Chef in a property of similar standing. Candidates should possess holistic and well-developed culinary skill sets and have a well-rounded and diverse culinary background. Pre-opening experience will be an advantage.
• Complete knowledge of statutory regulations and requirements in food handling, including full knowledge of food safety, hygiene and related practices.
• Able to work independently yet also possessing strong leadership qualities to provide guidance to those who work in the kitchen.

Main Duties and Responsibilities

We are seeking a passionate hospitality professional to join our pre-opening team as our Hostess.

As part of the pre-opening team, the incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols to ensure a successful opening.

Key Responsibilities

• Be responsible for taking reservations, answering the phone, responding to any guest requests.
• Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest.
• Prepare and check tables before service.
• Prompt to clear and reset tables after service.
• Responding to guest enquiries and requests.
• Communicating guest information to the team (special requests, occasions) to personalize guests' experience
• Complete all opening and closing procedures in a timely manner.
• Always be assertive and attentive to guests’ needs.
• Ensure each guest gets a fond farewell before they leave.
• Assist in building and maintaining a strong guest profile database.
• Support food & beverage service when required.
• Any other tasks as assigned by the Restaurant Manager.

Job Requirements

• Minimum NITEC/Higher NITEC in Food and Beverage/Customer Service/Guest Relations or an equivalent professional qualification in a related field
• 1 to 2 years’ experience, preferably in the Hospitality or Food & Beverage industry. Pre-opening experience would be useful. Fresh graduates are welcomed.
• Strong interpersonal, communication and organizational skills.
• Highly motivated team player, able to perform with minimal supervision.