What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

This role ranges from a junior to a senior role, depending on the amount of what is listed below that one is able to complete.

Fabrica AI is creating a future where ideating and developing a robot for any task takes days, not years. We believe that by training end to end controls in simulation with reinforcement learning and above that iterating hardware designs, we can automate the whole development process.

To validate our approaches for our AI system and to collect data, we invented an automatic tile grouting robot that boosts productivity by up to 5x and are piloting it on construction sites in Singapore managed by Woh Hup, BHCC, Gin Chia, Soilbuild, Chan Rong Fen, and Dragages. Tile grouting is the process of filling up the gaps between tiles after the tiles have been laid. We invented a patented robot that is able to automatically grout and clean tile gaps with only a press of a button.

We’ve raised over 3m USD from Hoxton Ventures, Credo Ventures, our Professor from Cambridge University, Woh Hup, ffVC, and the owner of BHCC (listed construction company). We’ve 2500sqft of space in Singapore where we have over 20 team members, and 1200sqft of space in Czechia where we have our software team.

Website: https://www.fabrica.ai/ (and various press releases, awards, etc.)
Latest Grouting Robot Demo: https://drive.google.com/file/d/1SEj-CUkHErY332Xbn8t8h_kzUA562gRe/view?usp=sharing

Fabricator videos

https://www.youtube.com/watch?v=4aoQ4QaEOPQ

https://www.youtube.com/watch?v=xnENP7zWzEM

https://youtu.be/qXpkFeEidac

https://www.youtube.com/watch?v=5SBiEBLMQ9k

1. Assisting with the recruitment process, including posting job openings, reviewing resumes, and conducting initial candidate screenings.
2. Coordinating and scheduling interviews with job applicants and hiring managers.
3. Assisting in onboarding new employees, including paperwork and orientation.
4. Maintaining and updating employee records and databases.
5. Assisting with HR-related communications, such as preparing HR documents and announcements.
6. Supporting HR team with various administrative tasks.
7. Assisting in the development and implementation of HR policies and procedures.
8. Conducting research on HR trends and best practices.
9. Assisting in organizing HR-related training and development programs.
10. Participating in special HR projects and initiatives as assigned.
11. Scheduling and joining meetings with prospective clients, investors, and partners
12. Market research for expansion overseas
13. Accounting and purchasing
14. Scouting for new opportunities, writing proposals for them, and pushing fabrica out there
15. Visiting industry trial sites, giving appropriate feedback to product development team
16. Speaking to industry players, ground workers, understanding the process of tile grouting to help us shape our solution, especially from an operational point of view
17. Connecting manufacturers and our product team to build and iterate on our prototype, creating new avenues for manufacturing at scale, manufacturing for reliability
18. Website and other marketing/public relations management
19. Any other operational duties

A great candidate would possess the following:

• Value the direct impact on the product and proximity to clients at a startup and the growth potential of a startup
• Willing to work without a very well defined job scope and willing to adapt to changes week on week
• Ability to think of metrics to measure progress and deciding based on back of the envelope calculations
• Keenness to do more than is expected, impact driven
• Growth mindset driven

What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

This role is similar to a (junior) chief of staff to the Co-founder (COO&CFO) of a Pre-A startup. Notwithstanding the job description listed below, your role would be anything and everything that the Co-founder is currently in charge of. DO NOT apply if you want a well defined routine, job scope, and if you prefer to know what will happen in the coming month. Also do not apply if you only want to do sales, strategy, and other "high level" stuff. There will be a mixture of everything that is not too technical (everyone else in the company is highly technical) and I need someone to offload my work. There will be times when you have to work on construction sites like everyone else in the company. It is hot, dirty, dusty, and overall not a pleasant experience. We do anything and everything necessary based on the ever changing situation. Either engineers with a strong business acumen or business school graduates with reasonable engineering interest can apply.

Fabrica AI is creating a future where ideating and developing a robot for any task takes days, not years. We believe that by training end to end controls in simulation with reinforcement learning and above that iterating hardware designs, we can automate the whole development process.

To validate our approaches for our AI system and to collect data, we invented an automatic tile grouting robot that boosts productivity by up to 5x and are piloting it on construction sites in Singapore managed by Woh Hup, BHCC, Gin Chia, Soilbuild, Chan Rong Fen, and Dragages. Tile grouting is the process of filling up the gaps between tiles after the tiles have been laid. We invented a patented robot that is able to automatically grout and clean tile gaps with only a press of a button.

We’ve raised over 3m USD from Hoxton Ventures, Credo Ventures, our Professor from Cambridge University, Woh Hup, ffVC, and the owner of BHCC (listed construction company). We’ve 2500sqft of space in Singapore where we have over 20 team members, and 1200sqft of space in Czechia where we have our software team.

Website: https://www.fabrica.ai/ (and various press releases, awards, etc.)
Latest Grouting Robot Demo: https://drive.google.com/file/d/1SEj-CUkHErY332Xbn8t8h_kzUA562gRe/view?usp=sharing

Fabricator videos

https://www.youtube.com/watch?v=4aoQ4QaEOPQ

https://www.youtube.com/watch?v=xnENP7zWzEM

https://youtu.be/qXpkFeEidac

https://www.youtube.com/watch?v=5SBiEBLMQ9k

1. Assisting with the recruitment process, including posting job openings, reviewing resumes, and conducting initial candidate screenings.
2. Coordinating and scheduling interviews with job applicants and hiring managers.
3. Assisting in onboarding new employees, including paperwork and orientation.
4. Maintaining and updating employee records and databases.
5. Assisting with HR-related communications, such as preparing HR documents and announcements.
6. Supporting HR team with various administrative tasks.
7. Assisting in the development and implementation of HR policies and procedures.
8. Conducting research on HR trends and best practices.
9. Assisting in organizing HR-related training and development programs.
10. Participating in special HR projects and initiatives as assigned.
11. Scheduling and joining meetings with prospective clients, investors, and partners
12. Market research for expansion overseas
13. Accounting and purchasing
14. Scouting for new opportunities, writing proposals for them, and pushing fabrica out there
15. Visiting industry trial sites, giving appropriate feedback to product development team
16. Speaking to industry players, ground workers, understanding the process of tile grouting to help us shape our solution, especially from an operational point of view
17. Connecting manufacturers and our product team to build and iterate on our prototype, creating new avenues for manufacturing at scale, manufacturing for reliability
18. Website and other marketing/public relations management
19. Any other operational duties

A great candidate would possess the following:

• Value the direct impact on the product and proximity to clients at a startup and the growth potential of a startup
• Willing to work without a very well defined job scope and willing to adapt to changes week on week
• Ability to think of metrics to measure progress and deciding based on back of the envelope calculations
• Keenness to do more than is expected, impact driven
• Growth mindset driven

We are looking for candidate who has passion for the job and is up for the challenges.

Responsibilities:

• Responsible for full spectrum of recruitment and talent management
• Manage all form of recruitment channels to better facilitate recruitment needs
• Plan, schedule and lead recruitment activities
• Manage recruitment budget
• Work closely with Operations Managers to establish recruitment needs and manage the full recruiting process to deliver consistent and timely manpower results
• Review, recommend and administer retention/reward/employee benefit schemes for the organization
• Responsible for monthly reports for management review
• Any other HR duties/projects that will be assigned from time to time

Requirements:

• At least 1 year of experience in HR
• Candidate with F & B experience would be an added advantage
• A good team player who can work independently in a dynamic environment with minimum supervision required
• Well versed in local employment legislations
• Strong communication and interpersonal skills
• Proficient in Microsoft Office applications
• Able to handle difficult and sensitive issues/situations in a diplomatic and professional manner
• Able to commence work at short notice or immediately

Benefits & Highlights:

• Work Style: Hybrid
• Location: Buona Vista
• Great employee benefit
• Weekly office lunches
• Reporting Line: Human Resource Director, APAC

Main Objective:

The Manager, HR Operations will play a pivotal role in overseeing and enhancing HR operations across the APAC region. Reporting to the HR Director, APAC, this position will be responsible for driving HRIS implementation and administration, payroll management, and draft employee handbooks and policies across all APAC locations.

The role will also be responsible for creating standard procedures for the HR department as well as running the annual HR calendar. The successful candidate will demonstrate strong leadership, strategic thinking, and the ability to collaborate effectively across various functions and geographies.

Essential Duties and Responsibilities:-

HRIS Implementation and Administration:

• Lead the implementation of the HRIS systems across APAC, ensuring alignment with global standards and regional requirements.
• Collaborate with IT and HR teams to configure, customize, and optimize HRIS platforms to streamline processes and enhance user experience.
• Provide training and support to HR teams and end-users on HRIS functionalities, ensuring smooth adoption and utilization.

Payroll Management:

• Oversee payroll operations for all APAC locations, ensuring accuracy, timeliness, and compliance with local regulations and company policies.
• Coordinate with finance, HR, and external vendors to process payroll, resolve discrepancies, and implement improvements to payroll processes.
• Stay updated on relevant payroll laws and regulations across APAC countries, ensuring compliance and mitigating risks.

Employee Handbook and Policy Administration:

• Manage the development, review, and dissemination of employee handbooks, policies, and procedures for APAC, ensuring alignment with local laws and company values.
• Work closely with legal and compliance teams to ensure policies are up-to-date and compliant with regulatory requirements.
• Provide guidance and support to HR teams and employees on policy interpretation and implementation.

Compliance and Risk Management:

• Monitor regulatory changes and industry trends related to HRIS, payroll, and employment laws across APAC countries, proactively addressing compliance risks.
• Conduct audits and assessments to ensure data accuracy, security, and confidentiality in HR systems and processes.
• Implement controls and measures to mitigate risks related to data privacy, security breaches, and regulatory non-compliance.

Stakeholder Management and Collaboration:

• Build strong relationships with internal stakeholders, including HR business partners, finance, IT, legal, global HR and external vendors.
• Collaborate with global HR teams to share best practices, leverage synergies, and drive continuous improvement initiatives.
• Serve as a trusted advisor to regional and local leadership on HR operations matters, providing insights and recommendations to support business objectives.

About You :

Summary of Education and Experience:-

• Preferred Education: Bachelor’s degree in HR, Business Administration, or related field.
• Experience: Over 5 years in HR operations, focusing on HRIS implementation, payroll management, and policy administration in the APAC region.
• HRIS Knowledge: Proficient in platforms like Workday, SAP SuccessFactors, and Oracle HCM, with hands-on implementation and configuration experience.
• Employment Laws: Deep understanding of APAC employment laws and regulations, with the ability to apply them in a multinational context.
• Project Management: Strong skills in leading cross-functional projects, managing stakeholders, and delivering results within deadlines and budgets.
• Analytical Skills: Proficient in data analysis and reporting for informed decision-making and process improvement.
• Communication: Effective at influencing and collaborating with diverse stakeholders.
• Leadership: Proven ability to lead and develop HR teams across multiple locations.

Knowledge and skills required :-

HRIS Implementation and Administration:

• Proficient in HRIS platforms (e.g., Workday, SAP SuccessFactors) with system implementation experience.
• Trained in HRIS configuration, customization, and user training.

Payroll Management:

• Expertise in payroll processes, tax regulations, and compliance across APAC countries.
• Trained in payroll software/systems and international payroll practices.

Employment Laws and Compliance:

• In-depth understanding of APAC labor laws and compliance requirements.
• Trained in global HR compliance, data privacy, and regulatory affairs.

Project Management and Process Improvement:

• Certified in project management methodologies (e.g., PMP, Agile).
• Trained in process improvement (e.g., Lean Six Sigma) and change management.

Interested applicants are to send in their application.

JOB DESCRIPTIONS

• Support operations administrative tasks like p-file, prepare & verify attendance, issuance of PPE and etc.
• Process and responsible for full cycles of monthly payroll processing on time.
• Process employees' claims, IR8A, IR21 and all other related tax forms and filings.
• Assist in onboarding and offboarding processes, including orientation preparation and employee exit management.
• Assist in company certification/licence renewal.
• Any other ad-hoc duties as assigned.

JOB REQUIREMENTS

• Candidates without payroll experience are welcome to apply.
• Able to meet tight deadlines and is meticulous with an eye for detail.
• Proficient in Microsoft Office applications such as Excel and Word.

Assistant HR Manager (Operations and Learning Development)

We are seeking a dynamic and organized Assistant HR Manager (Operations and Learning Development) to join our HR team. This role is ideal for a professional who is passionate about driving operational excellence through standardized processes, while also fostering employee growth through effective learning programs. You will be instrumental in establishing Standard Operating Procedures (SOPs) across the organization and leading initiatives that promote continuous learning and development.

Key Responsibilities:

1. Operations Management & SOP Development

• Develop and implement Standard Operating Procedures (SOPs) for company-wide HR and operational processes to ensure consistency, efficiency, and compliance.
• Collaborate with department heads to map, document, and standardize business processes.
• Continuously review and update SOPs to align with best practices and organizational changes.
• Drive initiatives to improve HR operations, ensuring optimal workflows and processes across different functions within HR and other departments.
• Coordinate with cross-functional teams to identify operational inefficiencies and recommend actionable solutions.

2. Learning & Development Strategy & Execution

• Design, implement, and oversee learning and development programs that enhance employee skills, support professional growth, and align with business goals.
• Develop onboarding, training, and leadership development programs to ensure new and existing employees are well-equipped to succeed in their roles.
• Evaluate the effectiveness of training programs using metrics and employee feedback, and continuously optimize training initiatives to align with organizational needs.
• Leverage digital learning tools and the Learning Management System (LMS) to provide flexible and scalable training solutions.
• Identify learning needs in collaboration with department heads and ensure effective learning solutions are in place to bridge skill gaps.

3. HR Analytics for Operational Efficiency & Development

• Utilize HR analytics to measure the effectiveness of L&D programs, identify skill gaps, and assess the efficiency of operational processes.
• Develop data-driven insights that contribute to the continuous improvement of HR processes and learning initiatives.
• Monitor training participation and performance metrics to provide data-backed reports to senior management.

4. Stakeholder Management & Communication

• Establish strong relationships with key stakeholders across various departments to ensure effective implementation of SOPs and training programs.
• Communicate operational updates, process changes, and learning initiatives clearly and effectively to all employees.
• Work closely with senior leadership to understand strategic business objectives and develop learning solutions that align with those goals.

5. Team Management & Development

• Provide guidance and coaching to junior HR team members to build capabilities within the team.
• Foster a culture of continuous learning within the organization, encouraging staff at all levels to participate in development programs.
• Support the HR team in maintaining high performance, ensuring consistency in operations, and developing skills to meet evolving business needs.

6. Compliance and Continuous Improvement

• Ensure that all processes and SOPs comply with internal policies and regulatory requirements.
• Drive continuous improvement initiatives that enhance HR operations and employee experience.
• Conduct regular process audits to maintain high standards of compliance and operational excellence.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
• 5+ years of experience in HR operations, learning and development, or a related HR role.
• Experience in designing and implementing company-wide SOPs.
• Strong understanding of HR operations, learning principles, and instructional design.
• Proficiency in using Learning Management Systems (LMS) and data analysis tools.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to work collaboratively with cross-functional teams and influence key stakeholders.
• Proven track record in managing training programs and driving operational improvements.

Why Join Us?

• Contribute to creating a culture of operational excellence and continuous learning.
• Be part of an inclusive and supportive HR team that values innovation and efficiency.
• Opportunities for professional development and career advancement within the company.

Apply today to make an impact in optimizing HR operations and driving employee learning and development across the organisation.

Job Title: HR Executive (Operations)

Location: Singapore

Employment Type: Full-time

About Us:

We are a dynamic and fast-paced organization in Security, committed to delivering excellence in our services. As part of our HR team, you will support our operations and foster a positive and compliant work environment.

Position Overview:

The HR Executive (Operations) will handle HR-related activities across operations, focusing on compliance, employee management, and adapting to evolving HR needs. This role requires high discretion, strong attention to detail, and the ability to manage complex situations efficiently.

Key Responsibilities:

HR Operations & Compliance:

• Handle day-to-day HR operations, including employee data management, leave processing, and documentation.
• Ensure compliance with Singapore labor laws and company policies in all HR activities.
• Manage employee files, contracts, and other sensitive information with the utmost confidentiality.

Employee Relations & Engagement:

• Serve as a point of contact for employee queries related to HR matters, including payroll, benefits, and compliance issues.
• Provide support in handling employee grievances, disciplinary actions, and performance-related discussions.

Recruitment & Onboarding:

• Assist in recruitment processes, including scheduling interviews, conducting background checks, and preparing offer letters.
• Facilitate a seamless onboarding process for new employees, ensuring a smooth organizational transition.

HR Projects & Process Improvement:

• Participate in HR projects to improve processes, enhance service delivery, and align HR practices with business needs.
• Contribute to digitalizing and automating HR processes for greater efficiency and accuracy.

Adaptability & Discretion:

• Respond swiftly to changing scenarios and demonstrate flexibility in handling unexpected HR challenges.
• Maintain confidentiality and manage sensitive information discreetly.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 2-3 years of experience in HR operations or a similar role.
• Strong knowledge of Singapore labor laws and HR best practices.
• Excellent interpersonal and communication skills, with the ability to handle complex situations with sensitivity and professionalism.
• Strong organizational and multitasking abilities, with a keen eye for detail.
• Proficiency in HRIS systems, Microsoft Office Suite, and digital HR tools.
• Ability to work independently and collaboratively in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A collaborative and supportive work environment.

Our Client is a Local Bank.

Location: Raffles Place

Reponsibilities:

· Assist the project team in conducting and facilitating comprehensive HR data mapping analysis, bridging existing HR systems with the target system.

· Work closely with HR and IT departments to grasp data requirements, ensuring precise and effective data migration procedures.

· Take the lead in coordinating data transformation initiatives with HR teams to ensure data integrity, consistency, and compliance with organizational and project guidelines.

· Collaborate with the project team to create and update documentation for data mapping, transformation rules, and migration processes.

· Develop and manage documentation for data migration, encompassing data dictionaries, mapping specifications, and transformation logic.

· Coordinate with IT teams to enhance data extraction, transformation, and loading processes for improved efficiency and performance.

· Implement and enforce quality assurance protocols to validate data accuracy and completeness following migration.

· Provide assistance to HR teams in executing data transformation protocols.

Requirements:

· At least 3 - 5 years of expertise in HR analytics, HRIS, HR software, or managing HR records and documentation.

· Proficient in HR data structures, processes, and regulatory requirements.

· Previous involvement in data migration projects and the implementation of new HR systems is advantageous.

· Familiarity with Oracle EBS, Workday, SAP, and other HR platforms is a plus.

· Proficiency in MS Excel, including data manipulation and validation techniques.

· Capable of effective communication with both technical and non-technical stakeholders.

· Possesses excellent organizational and documentation abilities.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

inc04090605

Overview:

NanoFilm, listed on the Mainboard of Singapore Exchange, is a leading provider of nanotechnology solutions in Asia with its own proprietary technologies. Our products are services are integral to the smooth functioning of many of the technologies and tools which are essential to our modern life. Our solutions serve as key catalysts enabling our customers to achieve high value-add advancements in their end-products, in an environmentally sustainable manner. We were founded in 1999 as a high-tech spin-off from the Nanyang Technology University, offering surface solutions based on vacuum deposition, including using our proprietary Filtered Cathodic Vacuum Arc (FCVA) technology. With its headquarter in Singapore, the Company have over 3,000 employees in companies across Singapore, Japan, China and Vietnam. We seek to achieve technology breakthroughs, redraw the boundaries of material sciences and develop nanotechnology solutions which will enable new end-product possibilities. Our goal is to be a future generation technology-based solutions company, with a vision of our advanced materials and nanoproducts being integrated in the modern daily lives of consumers around the world.

Job Purpose:

The Overseas Operations Support serves as a crucial contributor to the management of HR Operations for the NTI group of companies regionally, excluding China. The primary focus is to support the HR Director in running the organization, establishing best practices, and actively contributing to the enhancement of existing HR processes for efficient management.

Roles and Responsibilities:

• Perform the full spectrum of HR functions, not limited to payroll and insurance and also to act as Benefits advisory and support for all NTI’s regional offices except China.
• Administer and coordinate benefits enrolment and renewals, leave of absence, worker’s compensation processes, health insurance, retirement plans, training, and other fringe benefits.
• Conduct market reviews to design strategies for proposals ensuring Company benefits packages and policies are compliant.
• Manage and process payroll & benefits and handle employee-related issues for regional offices.
• Ensure local compliance with employment laws, regulations, and other statutory HR requirements.
• Deliver HR Operational tasks efficiently within service level agreements (SLAs), including but not limited to onboarding, offboarding, transfer, assignments, employment pass, and HR queries.
• Develop effective communication and relationships with internal stakeholders and external vendors (outsourcing service partners) to achieve seamless operations.
• Stay informed about changes in employment laws and regulations, ensuring organizational compliance.
• Work with legal counsel as needed to address HR-related legal matters.
• Develop, review, and implement HR policies and procedures to ensure compliance with legal requirements and alignment with organizational goals.
• Communicate and educate employees on HR policies and procedures.
• Compile and analyze HR metrics to support data-driven decision-making.
• Prepare regular reports on HR activities, trends, and metrics for management.
• Assist in other ad-hoc HR duties as required.

Requirements:

• Degree in Human Resource/Business Admin or a relevant field.
• Minimum of 8 years' Human Resource experience, with prior HR generalist/business partnering experience for a commercial team in JPAC being an advantage.
• Strong business and HR acumen, including problem-solving skills and critical thinking.
• Positive attitude and high energy level.
• Self-reliant, resourceful, and able to work independently.
• Excellent organizational skills, decision-making abilities, and attention to detail. Demonstrated success in a fast-paced, growth environment.
• Ability to build and maintain effective relationships with internal and external stakeholders.
• Ability to handle sensitive and confidential information with discretion.

Our client is a rapidly growing Traditional Chinese Medicine (TCM) practice with multiple outlets across Singapore and the APAC region. We are dedicated to providing high-quality TCM healthcare services to our patients, and we are seeking a dynamic and experienced HR professional to join our team.

Job Responsibilities:

•     Understand the evolving hiring needs of our growing TCM practice and effectively manage stakeholders to ensure hiring strategies align with our business expansion goals.

•     Spearhead recruitment efforts for all outlets, overseeing the end-to-end recruitment process to attract and retain top talent in the healthcare industry.

•     Manage clinic rostering to optimize staffing levels across multiple outlets and ensure seamless operations.

•     Oversee leave and employment management, including maintaining employee records, processing leave requests, and managing contracts.

•     Collaborate closely with clinic leaders and hiring managers to coordinate recruitment activities and support them throughout the hiring process.

•     Lead HR projects aimed at enhancing operational efficiency, employee engagement, and professional development opportunities.

•     Develop and implement comprehensive training programs to equip clinic staff with the necessary skills and knowledge to deliver exceptional patient care.

•     Proactively address customer satisfaction by implementing strategies to improve patient experience and promptly resolve any service-related issues.

•     Create and maintain standard operating procedures to ensure consistency in clinic operations and compliance with regulatory requirements.

•     Continuously assess and update operating procedures to reflect changes in industry best practices and organizational needs.

•     Ensure proper maintenance of existing operating procedures and facilitate the creation of new procedures as needed to improve workflow efficiency and effectiveness.