Total 18 call center job vacancies in Information Technology category in d04 harbourfronttelok blangah sentosa island

Process Governance:

· Establish, document, and maintain robust service delivery processes.

· Ensure compliance with all relevant internal and external policies, procedures, and regulations.

· Conduct regular process reviews and audits to identify and mitigate risks.

· Develop and implement process improvement initiatives to optimize service delivery.

Risk Management:

· Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

· Develop and maintain a risk register for DCS services.

· Ensure appropriate controls are in place to manage identified risks.

· Support regular DCS systems risk assessments, compliance audits and reviews.

· Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

Budgeting & Financial Management:

· Develop and manage the DCS service budget.

· Monitor and control service costs to ensure they are within budget.

· Prepare financial reports and analyses for management review.

Stakeholder Management:

· Build and maintain strong relationships with stakeholders.

· Communicate effectively with all levels of the organization.

· Proactively identify and address stakeholder concerns.

Active Directory Architecture & Design:

• Lead the design and architecture of new and existing Active Directory environments, ensuring alignment with business requirements, security best practices, and industry standards.
• Develop and document detailed architectural diagrams, design specifications, and implementation plans.
• Analyze existing hybrid identity environments, identify areas for improvement, and recommend solutions to optimize performance, security, and manageability.
• Define and implement standardized Active Directory configurations across region or global.

Migration Planning & Execution:

• Lead the planning and execution of complex Active Directory migrations, including on-premises to hybrid cloud migrations (Microsoft Entra ID).
• Develop and implement migration strategies, including phased approaches, data migration, and user provisioning.
• Oversee the migration process, ensuring minimal disruption to business operations.
• Troubleshoot and resolve Microsoft Windows Server migration-related issues.

Cloud Integration:

• Design and implement hybrid Active Directory environments that integrate on-premises and cloud-based directory services.
• Leverage cloud-based identity and access management solutions to enhance security and improve operational efficiency.
• Explore and evaluate new cloud-based technologies and their potential impact on Active Directory.

Technical Leadership & Collaboration:

• Provide technical guidance and mentorship to junior engineers and other IT teams.
• Collaborate with cross-functional teams (Network, EUC, Security, Application) to ensure successful implementation of Active Directory solutions.
• Stay abreast of the latest industry trends and technologies related to Active Directory, cloud computing, and identity and access management.

Process Governance:

· Establish, document, and maintain robust service delivery processes.

· Ensure compliance with all relevant internal and external policies, procedures, and regulations.

· Conduct regular process reviews and audits to identify and mitigate risks.

· Develop and implement process improvement initiatives to optimize service delivery.

Risk Management:

· Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

· Develop and maintain a risk register for DCS services.

· Ensure appropriate controls are in place to manage identified risks.

· Support regular DCS systems risk assessments, compliance audits and reviews.

· Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

Budgeting & Financial Management:

· Develop and manage the DCS service budget.

· Monitor and control service costs to ensure they are within budget.

· Prepare financial reports and analyses for management review.

Stakeholder Management:

· Build and maintain strong relationships with stakeholders.

· Communicate effectively with all levels of the organization.

· Proactively identify and address stakeholder concerns.

Active Directory Architecture & Design:

• Lead the design and architecture of new and existing Active Directory environments, ensuring alignment with business requirements, security best practices, and industry standards.
• Develop and document detailed architectural diagrams, design specifications, and implementation plans.
• Analyze existing hybrid identity environments, identify areas for improvement, and recommend solutions to optimize performance, security, and manageability.
• Define and implement standardized Active Directory configurations across region or global.

Migration Planning & Execution:

• Lead the planning and execution of complex Active Directory migrations, including on-premises to hybrid cloud migrations (Microsoft Entra ID).
• Develop and implement migration strategies, including phased approaches, data migration, and user provisioning.
• Oversee the migration process, ensuring minimal disruption to business operations.
• Troubleshoot and resolve Microsoft Windows Server migration-related issues.

Cloud Integration:

• Design and implement hybrid Active Directory environments that integrate on-premises and cloud-based directory services.
• Leverage cloud-based identity and access management solutions to enhance security and improve operational efficiency.
• Explore and evaluate new cloud-based technologies and their potential impact on Active Directory.

Technical Leadership & Collaboration:

• Provide technical guidance and mentorship to junior engineers and other IT teams.
• Collaborate with cross-functional teams (Network, EUC, Security, Application) to ensure successful implementation of Active Directory solutions.
• Stay abreast of the latest industry trends and technologies related to Active Directory, cloud computing, and identity and access management.

Your Mission

This position is responsible for driving activities related to digital transformation as a member of the Program Management Office at HMGICS. The role involves developing revenue generation and operational models for training, advisory, and solutions focused on digital transformation and new manufacturing technologies. Additionally, the position will serve as the junior chief of staff to the Chief Innovation Officer, with the potential to assume full responsibilities within the short-term, based on performance.

What To Expect

[1. PMO Member for Digital Transformation - 20%]

• Help define and enforce agile work processes to continually improve the velocity and impact of digital transformation activities undertaken by the relevant technology and manufacturing squads. As a member of the PMO squad serving Digital Transformation, this involves applying core technologies such as IoT, AI/ML/LLM, simulation, and automation to enhance operational performance.
• Engage with all relevant stakeholders within and outside HMGICS to develop insights that accelerate digital transformation.

[2. Revenue Generation and Operational Models - 50%]

Develop new revenue generation and operational models for HMGICS based on core capabilities. This may include, but is not limited to:

• Learning and training programs on Digital Transformation, e.g., for other manufacturing companies.
• Advisory and technology consulting services to assist companies in adopting digital transformation.
• Provision of core technology solutions.
• Other initiatives within the Hyundai Motor Group.

[3. Junior Chief of Staff - 30%]

Assist the Chief of Staff to the Chief Innovation Officer (CIO), with the goal of becoming the full Chief of Staff within 1-2 years:

• Actively manage the CIO Organization’s activities, time, and priorities to maximize impact and ensure the achievement of HMGICS's core objectives.
• Prepare briefing materials, presentations, and reports for executive meetings and communications on behalf of the CIO.
• Develop strong relationships with senior stakeholders within HMGICS, the Hyundai Motor Group, and external partners, with the aim of overseeing and coordinating cross-functional initiatives, particularly those related to Mission 2.
• Grow into a trusted advisor and thought partner for the CIO, providing insights and recommendations on critical decisions.
• Handle confidential and sensitive information with the utmost discretion.

What You'll Bring

• Bachelor's degree in Engineering (preferred); MBA is a plus.
• Minimum of 2 years of experience at a top-tier management consulting firm, with strong references.
• Technical expertise in process innovation and business consulting projects.
• Extensive project experience in digital transformation, capability building, and new business models.
• Exposure to the technology or automotive industries.
• Advanced proficiency in MS Office and MS PowerBI.
• Passion for the future mobility industry and a desire for accelerated growth within the organization.
• Strong interest in and familiarity with technology innovation and future tech trends, as well as business model creation.
• Inquisitive mindset with a focus on continuous improvement through innovative thinking and structured problem-solving.

Your Mission

This position is responsible for driving activities related to digital transformation as a member of the Program Management Office at HMGICS. The role involves developing revenue generation and operational models for training, advisory, and solutions focused on digital transformation and new manufacturing technologies. Additionally, the position will serve as the junior chief of staff to the Chief Innovation Officer, with the potential to assume full responsibilities within the short-term, based on performance.

What To Expect

[1. PMO Member for Digital Transformation - 20%]

• Help define and enforce agile work processes to continually improve the velocity and impact of digital transformation activities undertaken by the relevant technology and manufacturing squads. As a member of the PMO squad serving Digital Transformation, this involves applying core technologies such as IoT, AI/ML/LLM, simulation, and automation to enhance operational performance.
• Engage with all relevant stakeholders within and outside HMGICS to develop insights that accelerate digital transformation.

[2. Revenue Generation and Operational Models - 50%]

Develop new revenue generation and operational models for HMGICS based on core capabilities. This may include, but is not limited to:

• Learning and training programs on Digital Transformation, e.g., for other manufacturing companies.
• Advisory and technology consulting services to assist companies in adopting digital transformation.
• Provision of core technology solutions.
• Other initiatives within the Hyundai Motor Group.

[3. Junior Chief of Staff - 30%]

Assist the Chief of Staff to the Chief Innovation Officer (CIO), with the goal of becoming the full Chief of Staff within 1-2 years:

• Actively manage the CIO Organization’s activities, time, and priorities to maximize impact and ensure the achievement of HMGICS's core objectives.
• Prepare briefing materials, presentations, and reports for executive meetings and communications on behalf of the CIO.
• Develop strong relationships with senior stakeholders within HMGICS, the Hyundai Motor Group, and external partners, with the aim of overseeing and coordinating cross-functional initiatives, particularly those related to Mission 2.
• Grow into a trusted advisor and thought partner for the CIO, providing insights and recommendations on critical decisions.
• Handle confidential and sensitive information with the utmost discretion.

What You'll Bring

• Bachelor's degree in Engineering (preferred); MBA is a plus.
• Minimum of 2 years of experience at a top-tier management consulting firm, with strong references.
• Technical expertise in process innovation and business consulting projects.
• Extensive project experience in digital transformation, capability building, and new business models.
• Exposure to the technology or automotive industries.
• Advanced proficiency in MS Office and MS PowerBI.
• Passion for the future mobility industry and a desire for accelerated growth within the organization.
• Strong interest in and familiarity with technology innovation and future tech trends, as well as business model creation.
• Inquisitive mindset with a focus on continuous improvement through innovative thinking and structured problem-solving.
• Fluent in English; proficiency in Korean is a plus.

Job Description

You will manage a team (3-5 engineers) of engineers in Electrical & Electronics Design in Sustenance Engineering for existing production products.  You will coach engineers in effort estimations and influence in team to make right decisions to achieve good competitive products.  You will report to Hardware Engineering Manager.

We will collaborate with Business and Product Management teams in product and technology road-mapping, estimating future resource capacity needs and competencies, and identifying what modern technologies would be attained.  You will monitor quarterly performances and lead improvement efforts in design capabilities and processes whenever the need arises.  You will still do technical activities in parallel with management activities.

Your Responsibilities:

• Leading and managing a group of Hardware development and testers:
• Management and people development of the team
• Responsible for the Measurement and target deliverables for the group.
• Responsible for daily management activities like budgeting, project deliverables, workload balance, focus and priorities.
• Technical responsibilities:
• You will ensure the right Hardware architectural design, the right test coverage, the right set of skills, equipment’s, and strategy
• Develop together with the team.
• Participate in reviews for feature requirements and design.
• Tracked project projects and monitored issues/progress.
• Workout challenges together with team
• Tracked qualities and project efficiency.
• Perform analysis and improvement on the existing process/activities.
• You will create complex Sustenance Engineering activities.
• You will guide solution for customer anomalies.
• Handle resiliency for supply chain shortages and keep our product shipping.
• Support/change requests and balancing the available resources.

The Essentials - You Will Have:

• Degree in Computer Science, Computer/Electrical/Electronic Engineering, or related fields
• Have minimum 1 - 3 years management or leading experience (with team bigger than 3 people) is required.
• Work in a team or independent and a good people management skill.
• Have minimum 1- 3 years’ experience in Hardware development (on new product development or Sustenance engineering activities)

The Preferred - You Might Also Have:

• You have comprehensive knowledge of what Sustenance Engineering activities are.
• Have a knowledge and foundation about testing and software design life cycle whether it is in AGILE or Waterfall environment.
• Knowledge or experience with industrial automation and functional safety such as PLC and industrial machine applications especially related to Rockwell products will be advantageous.
• A willingness to experiment within acceptable boundaries and to bring novel solutions into design.

What We Offer:

• Health Insurance including comprehensive In-patient coverage along with Top-up plans for voluntary coverage upgrade.
• Out-Patient benefits including clinical consultation, prescribed medication, telemedicine, health screening, dental & vision.
• Life and Accident Protection – covering death and disability due to natural cause, illness, and accident.
• Hybrid & Remote flexible work options along with Paid Time off
• International Travel and medical assistance
• Retirement Benefits – Contributions to Employees Provident Fund scheme, Gratuity and Voluntary participation in National Pension System (NPS)
• Personalized well-being program for healthy lifestyle changes, Clam mindfulness subscription, EAP program and Childcare Creche services at corporate rates.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-hybrid

Rockwell Automation is looking for an experienced and experienced Software Engineering Manager to lead our dynamic and software development team.

As a Software Manager, you will help drive the delivery of high-quality software products, managing a team of experienced developers, working as part of a global product development team, and contributing to the success of our organization.

You have a track record in software product development and the ability to balance with strategic goals.

Your Responsibilities:

• You will Lead, mentor, and inspire a team of software developers, fostering a collaborative and work environment.
• You will Provide guidance to team members, ensuring their professional growth; develop a world-class software team through competency development and performance management.
• We will Oversee the delivery of software projects within established timelines and budget constraints.
• You will Collaborate with teams to define project requirements, scope, and goals. Manage and allocate resources to meet project goals and deadlines.
• You will Implement and enforce quality assurance processes to ensure the delivery of high-quality and reliable software products.
• We will Guide and progress within the software development team. Assess and address skill gaps within the team through training and recruitment.
• You will Stay up to date with industry trends, new technologies, and best practices to improve software development processes.
• You will Collaborate with partners, including product managers, to define technology roadmap and ensure understanding of our goals.
• We will provide regular updates on project progress, challenges, and milestones to senior management.

The Essentials - You Will Have:

• You will graduate from Bachelor's degree in Computer Science, Software Engineering, or a related field.
• You have Technical background with expertise in developing cross-platform (Windows and Linux) software products with software/firmware interfaces.

The Preferred - You Might Also Have:

• Experience in software development, with at least 10 years in a managerial or leadership role.
• And interpersonal skills, with the ability to motivate and lead a diverse team.
• Practical experience with Agile methodologies.
• Project management.
• You will communicate with your team reporting to you.

What We Offer:

• Health Insurance including comprehensive In-patient coverage along with Top-up plans for voluntary coverage upgrade.
• Out-Patient benefits including clinical consultation, prescribed medication, telemedicine, health screening, dental & vision.
• Life and Accident Protection – covering death and disability due to natural cause, illness, and accident.
• Hybrid & flexible work options.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just you or other roles.

#LI-Hybrid #LI-NC1

Carrier is a global leader in intelligent climate and energy solutions, with a diverse and world-class workforce. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we keep customers at the center of every product and service we offer, and we act quickly to exceed their expectations. Through our performance-driven culture, we are creating long-term shareowner value by growing earnings and investing strategically to strengthen our position in the markets we serve.

About this Role

The Data Center Leader, Asia Pacific is a newly created and highly strategic leadership role focusing on business development and HVAC Sales for the profitable growth of Carrier HVAC Asia Pacific region. You will be responsible for growing commercial equipment, controls and service sales with specific focus on expanding our Data Center customers.

This includes leading a team of business development / sales leaders in the region to explore key market opportunities across Asia Pacific, development, and implementations of strategies to maximize sales margins while increasing market share in Asia Pacific. Your extensive knowledge about Data Center products along with exposure in the HVAC industry will help drive our business objectives to deliver end to end sustainable, intelligent climate and energy efficiency solutions for our customers.

Key Responsibilities:

• Develop and implement data center ecosystem solutions strategy aligned with company’s overall goals and objectives for the Asia Pacific region.
• Develop and maintain an intimate knowledge of data center market landscape, dynamics, regulatory requirements, competition, sales channels, and market growth strategies.
• Build and execute Enterprise Account Management strategies for key, target, managed, and maintained owner, consultant and contractor accounts focused on the data center industry with local sales representatives where they exist.
• Drive revenue growth and profitability in partnership with Region P&L Leadership teams to strengthen and build customer relationships to support market share growth in equipment, controls, and service offerings.
• Partner with Global Engineering, Product Management and Regional P&L leaders team on development of products and lifecycle solutions / services for the Data Center segments.
• Lead initiatives on program development, tools, training and on-going support to maximize the productivity and effectiveness of a data center focused sales team.
• Lead cross functional teams to build employee engagement and best practice sharing.

Required Qualifications:

• Bachelor's or Master’s degree in Mechanical Engineering or equivalent
• Minimum 12 – 15 years of experience in sales, marketing, business development, smart building solutions, within the Data Centers business with a focus on HVAC products within Asia Pacific region
• Strong supervisory, people management and leadership skills
• Strong understanding of the Asia Pacific market dynamics and trends

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Job Description:

• Provide support for current and future enterprise systems
• Follow Global - IT security policies, procedures, best practices and esatablished standards
• Participate in the optimization of IT Infrastructure implementations, forecasting and maintenance
• Support of the development and management of network servers, virtualization, storage and monitoring systems
• Support efforts to design, install, review and evaluate data center infrastructure
• Assist in deployment of Servers and virtual environments, including but not limited to VMWare, various Windows server versions and Linux
• Troubleshoot data center systems including any reported data center issues and recommend improvements required to enhance performance
• Identify and help create documentation and diagrams for the global data center knowledge base
• Update current infrastructure equipment to current OS levels and required Enterprise funtionailities
• Experience modifying and developing scripting or programming languages
• Assist with data center capacity and high availability requirements

Job Requirements:

• Associate degree or work experience
• Minimum 3 years working experience with a mixture of the following:
• * Practical experience with VCF, VMware vSphere 7 (6.5+) (including multiple sites/clusters, host profiles, customizations), vMotion, VMware ESXi, vCenter, vROPS, Horizon, IDPA, NSX, NSX-T, VDI deployment, configuration and maintenance in production environments
• * Support of VMware virtual environment using vSphere spanning multiple data centers and networks
• * Experience with Dell VxRail, Data Domain, Avamar, EMC and IDPA storage platforms
• * A minmum 2 years' experience deploying, migrating, supporting, and/or upgrading Microsoft technologies such as Windows Server, Active Directory, GPOs, SCCM, O365 and security policies
• *Experience deploying, troubleshooting and maintaining Windows Server 2012 and beyond
• *Experience deploying and supporting MFA and security solutions such as Okta and PAM (Privileged Access Management)
• *Basic networking knowledge (VLANs, firewalls, load balancers, NAT, DNS, LANs/WANs)
• *Experience with common network services, SNMP, Syslog, DNS, NTP, DHCP, AD, etc
• *Experience with public cloud providers such as Amazon, Microsoft and Google
• Perform simple to medium complexity troubleshooting, backup, archiving and recovery tasks

Overview

The Digital Solution Center of Hyundai Motor Group Innovation Center in Singapore (HMGICS) is actively engaged in the creation of a series of intelligent IoT systems aimed at tackling challenges in Productivity, Quality, Logistics, Manufacturing, and other areas within the EV industry. The role involves comprehending real-world requirements, crafting IoT architecture, and executing the architecture using the most suitable technologies.

Roles & Responsibilities

• Comprehend and assess practical requirements
• Formulate the architecture for the IoT system, encompassing elements such as DBMS, Interface Protocol, Coding Language, Middleware, etc.
• Identify the necessary skills for system implementation
• Supervise the development and ongoing maintenance of the system

Requirements

• Bachelor's degree or higher in Computer Engineering, Electrical Engineering, Computer Science, Industrial Engineering, or a related field
• Over 8 years of hands-on experience in system architecture and system development
• Proven expertise in designing software architecture, network interfacing, and data pipeline
• Mastery in Software Architecture, Network Diagram, Data Flow Diagram, Interface Protocols, and Linux OS
• Proficient in scripting languages such as PowerShell, Bash, etc.
• Familiarity with IaaS/PaaS, Database Management (Oracle, Tibero, SQL, etc.)
• Technical proficiency in Docker, CI/CD Pipeline, C#, Java, Spring Boot, Vue.js

Job Overview:

We are actively seeking an experienced and visionary Test Architect with a strong background in designing and implementing advanced automated testing solutions using TypeScript and Python. As a Test Architect, you will be a key driver in shaping and optimizing our overall testing strategy. Collaborating closely with the development team, you will leverage your expertise to design innovative testing frameworks and mentor team members, contributing to the evolution of our testing methodologies.

Responsibilities:

• Architect and design complex and scalable automated testing frameworks using TypeScript and Python.
• Collaborate with the development team to define and implement testing strategies that ensure a high level of software quality.
• Lead the identification and resolution of complex defects, providing technical insights and solutions to maintain software integrity.
• Document and communicate test architecture and strategies to stakeholders, ensuring a comprehensive understanding of the testing approach.
• Work collaboratively with Test Engineers, Developers, and other cross-functional teams and cross-region teams to enhance testing processes and methodologies continually.
• Provide mentorship and technical leadership, sharing knowledge and best practices in automated testing and test architecture.
• Contribute to the development and execution of comprehensive test strategies, ensuring thorough coverage of all functional and non-functional requirements.

Requirements:

• Bachelor or Master's degree in Computer Science or a related field.
• 8+ years of experience in software testing, with a focus on automation testing and test architecture.
• In-depth knowledge and expertise in designing and implementing advanced automated testing solutions.
• Extensive experience with TypeScript and Python for test architecture and automation.
• Proven ability to lead and coordinate testing efforts, mentor team members, and collaborate effectively with cross-functional teams.
• Excellent problem-solving and analytical skills.
• Ability to work independently and collaboratively in a cross-region environment.
• Fluent written and verbal communication skills in English. Chinese language skills are a plus.

Job Overview:

We are actively seeking a skilled C++ Developer to join our dynamic team in the role of Senior Software Engineer. As a key member of our development team, you will be responsible for designing, developing, testing, and optimizing high-quality software solutions in C++ for Windows environments. This position requires a strong foundation in C++ programming, expertise in COM/DCOM/ATL, and the ability to collaborate with cross-functional teams. Proficiency in English is essential for effective communication within our global team.

Responsibilities:

• Design, develop, and optimize high-quality software solutions in C++ for Windows environments.
• Debug and optimize existing code to enhance performance.
• Utilize expertise in COM/DCOM/ATL to design and implement efficient and scalable code.
• Collaborate with cross-functional teams to understand project requirements and deliver effective solutions.
• Contribute to projects involving .NET Framework, C#, WPF, or WinForm.

Requirements:

• Bachelor or Master degree in computer science, Software Engineering, or a related field.
• Min years of experience in software engineering, with a focus on C++ programming on Windows.
• Proficient in COM/DCOM/ATL.
• Experience with .NET Framework, C#, WPF, or WinForm is a plus.
• Excellent written and verbal communication skills in English.
• Chinese speaking, reading, and writing skills are preferred.
• Strong problem-solving and analytical skills.
• Ability to work independently and in a team-oriented environment.
• Self-motivated with a high potential for growth and learning.

Overview

This position will be responsible for leading the HR Team in Singapore and spearheading the development and implementation of HR strategies and initiatives. The incumbent will also serve as the primary liaison between the Singapore subsidiary, our headquarters in South Korea and international partners/stakeholders.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business objectives.
• Partner with senior management to drive organizational effectiveness, employee engagement, and talent management initiatives.
• Oversee day-to-day HR operations including recruitment, onboarding, performance management, employee relations, compensation and benefits administration, and employee offboarding.
• Ensure compliance with local employment laws and regulations, including employment contracts, work permits, and employment-related documentation.
• Develop and maintain HR policies, procedures, and employee handbooks in compliance with local laws and company standards.
• Provide guidance and interpretation of HR policies and procedures to employees and managers.
• Act as the primary liaison between the Singapore subsidiary and headquarters in Singapore and South Korea on HR-related matters.
• Coordinate with global HR teams to ensure consistency in HR practices and policies across regions.
• Compile and analyze HR metrics and data to drive informed decision-making and continuous improvement initiatives.
• Prepare regular reports and deliver presentations for senior management and stakeholders.

Requirements

• Bachelor's degree in Human Resources, Business Management/Administration, or a related field.
• At least 10 years of experience as an HR professional, preferably in a multinational company.
• Proven experience in a Manufacturing/Automotive Company or R&D Center.
• Experience in leading an HR team comprising at least 5 members.
• Fluent in English and Korean languages to effectively communicate with C-level executives in Singapore and Headquarters in South Korea.
• Strong understanding of HR best practices, policies, and procedures.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to build strong relationships and work effectively with cross-functional teams.
• Demonstrated leadership and problem-solving abilities.
• Proficiency in HRIS software and MS Office applications.

Overview

This position will be responsible for customer experience and brand communication at HMGICS. Responsibilities include content development, KPI monitoring, manpower planning, event coordination, program leadership, budget management, executive reporting, and CSR drive.

Responsibilities

• Develop and refine the concept of brand communication content at HMGICS center to ensure alignment with organizational objectives and customer expectations.
• Define and monitor key performance indicators (KPIs) for the space operation, ensuring measurable success in customer experience and operational efficiency.
• Strategically plan and allocate manpower for operation across brand experience, F&B, and Test Drivers to optimize customer engagement and satisfaction.
• Coordinate and execute ad-hoc event operations for various groups including visitors, media, key opinion leaders (KOL), and VIPs, ensuring seamless experiences and brand representation.
• Lead the development and implementation of seasonal experiential programs to enhance visitor engagement and loyalty.
• Oversee marketing and promotional activities for the CX Space, including digital, offline ads, and PR management, to effectively communicate brand values and attract target audiences.
• Manage monthly and annual budgets, ensuring prudent allocation of resources and adherence to financial targets.
• Report to C-level executives in Singapore and Headquarters, providing strategic insights and updates on customer experience initiatives.
• Drive the development of local society CSR programs, fostering community engagement and corporate social responsibility.

Requirements

• Bachelor's degree in Marketing, Business Administration, or a related field.
• More than 5 years of experience in marketing or brand communications, preferably with exposure to EV-related projects.
• Strong experience in the automotive scene and space marketing.
• Proven experience in customer experience management, preferably in a hospitality or retail environment.
• Strong analytical skills with the ability to interpret data and insights to drive strategic decision-making.
• Excellent communication and interpersonal skills, with fluency in both English and Korean languages to communicate with C-level Executives and staff based in Singapore and Headquarters.
• Creative thinker with a passion for innovation and delivering exceptional customer experiences.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Strong organizational skills with attention to detail and the ability to multitask effectively.

• Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

• 12 hrs shift working

Job Description

Company Overview

Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence. When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.

When you join Rockwell Automation you become part of a diverse, inclusive and global community with a passion for innovation and a place where you can partner with great minds and inspiring people.

We know our employees are key to our success and future. Helping you develop a rewarding career is a top priority because when you succeed, we succeed.

Job Description

As a Software Engineer for Rockwell Automation, you will have the opportunity to design and develop industry-leading commercial software known for its innovation and usability. You will also be responsible for performing intermediate level software testing tasks including, but not limited to, test development, planning, scheduling, and execution.

In this position, you will be a key player in subsystem design, implementation, and testing. You will play an active role in all the stages of the development lifecycle and support your team throughout the process. You will also help ensure that developed products meet requirements and are within total quality management standards. This position will allow you to collaborate with multiple global cross-functional teams and may also require you to be the technical lead of a small-scale feature or portion of a feature.

When you join our software engineering group, you become part of a team that believes in knowledge sharing and collaboration and that is committed to using reliable and well-thought-out engineering practices and technology to overcome any challenges.

We are looking for someone who will effectively leverage a diverse set of technical backgrounds and opinions by fostering a team-oriented environment and the use of open and direct communications, honesty and respect. The ideal candidate will also actively seek knowledge of new developments in the software engineering, computer engineering, and test automation fields and will identify and pursue career development and training opportunities.

Essential Functions

• Collects, contributes to and documents requirements for a feature and its components, ensuring the information required for the development of software and corresponding test cases are contained in the specifications.
• Develops new subsystem designs or contributes to existing ones ensuring they meet the established requirements.
• Establishes a timeline and determines the resources needed to execute a design. Considers tradeoffs between requirements, speed, cost and reliability in the choice of a design approach. Provides progress reports, as needed.
• Implements and documents code that meets the requirements of the software design, develops and executes thorough unit test plans.
• Reports, analyzes, debugs and corrects anomalies, determines the origin and root cause of anomalies identified.
• Takes the lead in the integration of other components by solving problems within and across subsystems to produce a final product.
• Leads or participates in reviews of documents, designs, code, test cases and user documentation.
• Responsible for the maintenance and integrity of one or more software subsystems.
• Builds relationships and interacts with peers to ensure assigned tasks are prioritized appropriately.
• Takes the lead on identifying and recommending software development capability improvements in the areas of software development practices, development tools, and test automation.
• Thinks outside the box and is willing to research and explore new avenues to overcome obstacles by utilizing the latest technologies and standards.
• Clearly communicates and conveys design concepts, both verbally and in writing.
• Able to learn and understand complex control system concepts.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent
• Typically requires a minimum of two years of experience in a software product development environment

Desired Qualifications

• Direct experience with developing web-based applications using C#/.NET Core and Angular
• Direct experience with Agile software development process
• Good understanding of object-oriented design principles and common design patterns
• Basic knowledge or experience with micro service architecture and cloud technologies
• Proven application of data structures and algorithms
• Able to apply basic knowledge of software test methodologies
• Able to apply basic knowledge of testing distributed software products
• Direct experience with the Industrial Automation industry
• Direct experience collaborating with local and global technical development teams
• Excellent interpersonal, verbal and written communication skills

Overview

The Digital Solution Center of Hyundai Motor Group Innovation Center in Singapore (HMGICS) is actively engaged in the creation of a series of intelligent IoT systems aimed at tackling challenges in Productivity, Quality, Logistics, Manufacturing, and other areas within the EV industry. The role involves comprehending real-world requirements, crafting IoT architecture, and executing the architecture using the most suitable technologies.

Roles & Responsibilities

• Comprehend and assess practical requirements
• Formulate the architecture for the IoT system, encompassing elements such as DBMS, Interface Protocol, Coding Language, Middleware, etc.
• Identify the necessary skills for system implementation
• Supervise the development and ongoing maintenance of the system

Requirements

• Bachelor's degree or higher in Computer Engineering, Electrical Engineering, Computer Science, Industrial Engineering, or a related field
• Over 8 years of hands-on experience in system architecture and system development
• Proven expertise in designing software architecture, network interfacing, and data pipeline
• Mastery in Software Architecture, Network Diagram, Data Flow Diagram, Interface Protocols, and Linux OS
• Proficient in scripting languages such as PowerShell, Bash, etc.
• Familiarity with IaaS/PaaS, Database Management (Oracle, Tibero, SQL, etc.)
• Technical proficiency in Docker, CI/CD Pipeline, C#, Java, Spring Boot, Vue.js