Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

Data Analyst (Credit)

Work Location: Downtown Core, Singapore

Job Type: 1 year contract, subject to renewal

About the Role:

Data analyst will need to work with business to implement ML model enhancements, validations and implementations as required. To design and maintain a dynamic, user-friendly data visualization dashboard to support critical business decisions.

Primary Responsibilities:

· Developing a dashboard that enables stakeholders to assess model performance and make informed decisions, such as:

o Identifying if the current model's performance is deteriorating and requires retraining.

o Determining if any existing variables no longer align with business objectives and should be removed.

o Evaluating the potential inclusion of newly created variables in the model.

o Assessing if a retrained model outperforms the current model sufficiently for replacement.

· Enhancing existing model code to facilitate the easy addition or removal of variables.

· Assisting with the setup of an error-handling mechanism to provide end-users with informative error messages on the user interface.

· Any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirements:

· Diploma in Computer Science, Information Technology, or related field.

· Minimum of 3 years’ experience in data cleaning, wrangling, visualization, and analysis.

· Experience in:

o Developing codes in Python 3, VS Code

o MLOps, Git is desired

· Proficient with data visualization tools (e.g Power BI / Tableau)

· Familiar with:

o Various Machine Learning models

o Linux environment

· Requires an analytical mindset to interpret complex data and derive actionable insights.

· High attention to detail to maintain accuracy and reliability in data.

· Strong collaboration skills for partnering with business operations to ensure insights are accessible and effectively support decision-making.

· Able to communicate messages clearly and concisely.

· Ability to maintain high-quality performance and constantly deliver results in a timely manner.

How to Apply:

Ready to join Thatz?You can apply through our NextGig.Asia job portal, which is hosted by Thatz International. The job post can be easily found at https://nextgig.asia/Talents/JobSearch/External/?companyname=Thatz%20International%20Pte%20Ltd. Simply sign up and submit your application at https://nextgig.asia/ or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

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LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

Job Summary:

We are seeking a meticulous and data-driven Data Analyst to support our contact center operations by extracting, analyzing and presenting data to drive insights and inform business strategies. In this role, you will work closely with various teams to ensure accurate data reporting, develop automated solutions and provide actionable insights to enhance contact center performance.

Responsibilities:

• Extract, clean, and analyze data from multiple sources to generate daily, weekly, and monthly reports.
• Develop and execute SQL queries to retrieve information efficiently.
• Fulfill ad-hoc data requests from projects and management to meet business needs.
• Collaborate with developers to automate reporting processes, enhancing data availability and accuracy.
• Liaise with projects on data-related queries and issues, ensuring clear and timely communication.
• Analyze contact center performance metrics, including call volume, response times and customer satisfaction scores.
• Develop and maintain dashboards to monitor Key Performance Indicators (KPIs) and improve operational visibility.
• Identify trends and patterns in data to provide actionable insights and support strategic decision-making.
• Collaborate with management and cross-functional teams to deliver data-driven recommendations.
• Assist in implementing process improvements based on data analysis and findings.
• Ensure data integrity and accuracy across all reports and dashboards.
• Contribute to demand forecasting and capacity planning by analyzing historical data trends.
• Stay informed on industry best practices and emerging technologies in data analytics.
• Perform additional duties as assigned, contributing to the overall data strategy and operations.

Qualifications and Skills:

Education: Bachelor’s degree in Business, Computer Science, Mathematics, Data Analytics, or a related field.

Experience: 1–3 years of experience in data analysis and reporting, preferably within a contact center environment.

Technical Skills: Proficiency in SQL, with experience in writing complex queries. Experience with data analysis tools (Excel, SQL, Python) and data visualization tools (Tableau, Power BI, AWS QuickSight). Demonstrated ability to build reports and dashboards that effectively communicate key metrics and trends.

Soft Skills: Strong communication and presentation skills, with the ability to convey complex insights to non-technical stakeholders. Proactive, detail-oriented, and capable of working independently with minimal supervision. Excellent time management, critical thinking, and problem-solving abilities.

Additional Skills: Familiarity with statistical analysis, modeling, and industry best practices in data integrity.

Preferred Qualifications:

Experience working in a contact center environment or with contact center analytics.

Knowledge of process improvement methodologies and capacity planning.

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Role: System Analyst

Job Requisition Number: JR46220

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Shell Script, SQL, Spark, Python, System Diagram

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key Responsibilities

· Participate in end-to-end projects for system implementation of machine learning system

· Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Liaise with application teams across group and countries build the enhancements according to the technical solution plan

· Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

· Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

· Perform data mapping and process mapping with interfacing applications

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

· Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

· Test, maintain and recommend software improvements to ensure strong functionality and optimization

· Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

· Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

· Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

· Manage project change request approval windows and deployment schedule

· Facilitate and provide technical and testing support before and after production deployment

· Liaise with other units across IT and Business in the organization

· Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

· More than 10 years assuming techno functional role in either compliance technology or machine learning domain

· At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

· At least 8 years of experience in application and database design and

· Ability to multitask effectively and handle large amounts of data

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

· Experience in Hadoop ecosystem and technologies

· Experience in NoSQL database or Big Data

· Experience in Git, Jenkins, JIRA

· Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!

The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, supporting top-performing departments including software development, engineering, product, marketing, content, and people management.

What you’ll be doing

As a Senior Operations Data Analyst, you will:

• Act as a strategic partner in Product Operations to grow the extent of data-driven planning and decision making. Product Operations watches over our service platforms and infrastructure, ensuring our services are working reliably and seamlessly for our customers.
• Lead complex projects to turn data into insights, predictions, and actionable recommendations, delivering clear business value to our cross functional teams in their business challenges.
• Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboards.
• Collaborate with Data Engineers and Analytics Engineers to define requirements and standards for data pipelines and transformations, aligning with broader requirements.
• Drive quality and consistency, setting solid standards for the team

Who we’re looking for

If this sounds like you, please get in touch!

• Are passionate about data and using it to influence business decisions.
• Have 4+ years of experience in a Data Analyst / Business Intelligence Analyst role.
• Adept at integrating with the business to truly understand their business challenges, defining how data can help and integrating it at the earliest opportunity to increase data driven decision making.
• Have a track record of delivering clear business value from data through fit for purpose and actionable insights.
• Are an excellent communicator and use storytelling to bring insights to life and make connections on the business level.
• Have outstanding analytical skills - from unearthing valuable insights through querying data to creating compelling visualisations for ease of understanding.
• Proficient with querying languages such as SQL, and visualization tools such as Tableau/Power BI
• Are organized and able to lead complex projects with multiple user stories and dependencies.
• Seek a fast-paced environment where you will make an instant impact.
• Want to work alongside other intelligent and passionate people.

Nice to have, but not required

• Data science experience (e.g. experimentation, predictive analytics, machine learning).
• Training / mentoring experience relating to data: Can be with team members or across business units and their data use.
• You are comfortable talking technology and communicating with developers on technical topics.
• Understanding of operational metrics such as connection statistics, server telemetry, bandwidth utilization, and more
• Experience with Operations Monitoring tools such as Grafana, InfluxDB

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Role: System Analyst

Job Requisition Number: JR44735, JR44736

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities:

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces. SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications. SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

· Analyze business requirements and provide functional solutions to business requirements

· Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions

· guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)

· guide testers/users in the end-to-end reconciliation process

· prepare functional solution document

· support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions

· post-implementation support

· Identify and raise/escalate risks to the project/processes

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

Experience:

· Practical Experience in Fraud System

· Should have experience in the Fraud application (e.g. Falcon, SAS etc.) implementation for a card platform.

· Should have hands-on experience in Mainframe and Cards processing platform (Cardlink, Vision Plus etc.)

Technical Skills:

· Mainframe – online and batch processing

· Credit Card domain knowledge

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Summary

We are seeking a detail-oriented Data Analyst to support daily operational reporting, data extraction for various business needs, and audit-related tasks. This role is integral to ensuring data accuracy, providing actionable insights, and supporting compliance within our credit card operations. The ideal candidate should have a strong analytical background, experience with SQL, and an understanding of financial data relevant to the credit card industry.

Responsibilities

1.Daily Operational Reporting

• Generate, review, and distribute daily, weekly, and monthly reports related to credit card transaction volumes, financial performance, and other OKRs.
• Ensure the accuracy, reliability, and timeliness of all reporting outputs.
• Collaborate with different departments to customize reports to meet operational needs.

2. Data Extraction for Business Operations

• Use SQL or other query tools to extract data as needed for ad-hoc analysis,performance tracking, and business operations.
• Work with cross-functional teams to understand data needs, design queries, and ensure data integrity.
• Identify data trends and provide recommendations based on analysis.

3. Audit and Compliance Support

• Support internal and external audit activities by retrieving and validating required datasets.
• Document data sources, extraction methodologies, and calculations to ensure data transparency.
• Collaborate with compliance and risk management teams to ensure data reporting aligns with regulatory requirements.

4. Data Management and Quality Assurance

• Conduct regular quality checks on datasets and reports to ensure consistency andaccuracy.
• Participate in data cleansing and enrichment initiatives to improve data quality.
• Maintain data documentation and ensure adherence to data governance policies.

5. Continuous Improvement

• Identify opportunities to automate data processes and reporting workflows.
• Develop and enhance analytical tools and dashboards to support decision-making.
• Stay updated on industry trends and best practices in data analytics for financial services.

Qualifications

• Bachelor’s degree in Data Science, Finance, Economics, Statistics, or a related field.
• Proven experience as a Data Analyst, preferably within the financial or credit card industry.
• Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI)
• Strong analytical and problem-solving skills with a keen eye for detail.
• Familiarity with audit processes and regulatory compliance requirements.
• Ability to communicate insights effectively to both technical and non-technical stakeholders.

Preferred Skills

• Knowledge of data warehousing and ETL processes.
• Understanding of credit card operations and financial transaction data.
• Experience with statistical tools (e.g., Python, R) is a plus.

• The Data Center Technician will support essential data center operations, performing tasks to ensure equipment reliability and quick resolution of incidents.
• Handle tasks such as cabling, verifying port numbers, observing equipment indicators, and server reboots.
• Conduct media management, visual inspections, device reboots, and physical setup tasks (HDD connections, network cables, fibre SFP insertion, circuit migrations, and fibre cleanup).
• Escalate incidents according to priority and SLA requirements; manage high-impact system failures and track issues through to resolution.
• Use tools such as virtual fault locators, optical fiber identifiers, power meters, and OTDRs for diagnostics and repairs.

Requirements:

• Proven experience in data center operations and technical troubleshooting.
• Ability to manage incidents effectively and coordinate escalations as needed.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

We are seeking a skilled Data Analyst with experience in customer profiling, segmentation, data extraction for business operations, and promotion analysis. This role will be responsible for analyzing customer data to support personalized marketing initiatives, optimize promotional strategies, and enhance customer engagement. The ideal candidate will have a strong analytical background, experience with SQL, and an understanding of customer behavior in the credit card industry.

Responsibilities

1. Customer Profiling and Segmentation

• Develop and maintain customer profiles by analyzing behavioral, demographic, and transactional data.
• Identify and create customer segments to support targeted marketing, retention, and engagement strategies.
• Collaborate with the marketing team to define and refine segmentation criteria to ensure accurate and actionable insights.

2. Data Extraction for Operational Support

• Perform data extraction using SQL or other query tools to support various business needs, including customer insights, campaign analysis, and business reporting.
• Ensure data accuracy, consistency, and integrity in all extracted datasets and analyses.
• Support ad-hoc data requests from cross-functional teams as needed.

3. Promotions and Campaign Analysis

• Analyze the performance of promotional campaigns and provide insights to optimize marketing strategies.
• Measure the effectiveness of campaigns and promotions across different customer segments, providing data-driven recommendations.
• Collaborate with marketing to test new promotional ideas and measure their impact on customer engagement and retention.

4. Customer Insights and Reporting

• Create and deliver regular reports on customer behavior, engagement trends, and segment performance.
• Use data visualization tools to present findings and recommendations in a clear and actionable format for business stakeholders.
• Identify trends and opportunities within customer data to improve product offerings and customer experience.

5. Continuous Improvement and Automation

• Seek opportunities to improve and automate data processes, reporting, and analytics workflows.
• Develop and enhance dashboards and analytical tools to streamline data access and support decision-making.
• Stay current with industry trends in data analytics and customer segmentation within the credit card sector.

Qualifications

• Bachelor’s degree in Data Science, Finance, Economics, Statistics, or a related field.
• Proven experience as a Data Analyst, preferably within the financial or credit card industry.
• Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI).
• Strong analytical and problem-solving skills with a keen eye for detail.
• Familiarity with audit processes and regulatory compliance requirements.
• Ability to communicate insights effectively to both technical and non-technical stakeholders.

Preferred Skills

• Knowledge of data warehousing and ETL processes.
• Understanding of credit card operations and financial transaction data.
• Experience with statistical tools (e.g., Python, R) is a plus.

Job Summary

Technical Business Analyst in Wealth Management and Technology with hybrid skill set blending business analysis with a strong technical background.

Key Responsibilities:

Stakeholder Engagement: Collaborate with both business and IT stakeholders to capture requirements and understand business goals in wealth management.

Requirements Documentation: Translate business needs into detailed technical specifications, use cases and process flows.

Process Optimization: Analyze and optimize existing workflows, proposing improvements that align with business and compliance standards.

Solution Delivery: Ensure that technical solutions developed by IT meet business requirements, acting as a bridge between business units and technical teams.

Testing and Data Quality: Define and manage UAT test cases and review data to improve quality.

Project Communication: Lead workshops and meetings to keep stakeholders updated and address project challenges.

Qualifications:

Experience: 8-10 years as a Business Analyst, particularly in wealth management or financial services, with an understanding of project life cycle management.

Technical Expertise: Familiarity with Agile methodologies and tools like JIRA, Confluence, knowledge of wealth management products such as investment funds, retirement planning and portfolio management.

Communication: Excellent skills in presenting complex information to both technical and non-technical audiences.

Analytical Skills: Knowledge of data analytics, BI tools, and reporting platforms is a plus.

Job Summary:

We are seeking a meticulous and driven Data Analyst to join our Contact Center team. This role involves analyzing data to support operational decision-making and drive process improvements within our contact center. The ideal candidate will be adept at extracting, cleaning, and interpreting data, with the goal of enhancing customer experience, efficiency and overall performance.

Key Responsibilities:

• Extract, clean, and consolidate data from multiple sources to produce daily, weekly and monthly reports.
• Write and optimize SQL queries for efficient data retrieval.
• Respond to ad-hoc data requests from clients and management, delivering timely and accurate insights.
• Collaborate with developers to automate reporting processes.
• Serve as a point of contact for client data-related inquiries.
• Analyze contact center performance metrics, including call volumes, response times and customer satisfaction.
• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).
• Identify trends and patterns in data to guide strategic and operational decisions.
• Work with management and various departments to derive actionable insights and recommendations.
• Support the rollout of process improvements based on data insights.
• Ensure the accuracy and integrity of data across all reporting.
• Assist with demand forecasting and capacity planning using historical data trends.
• Stay informed about industry best practices and emerging technologies in data analysis.
• Perform other related duties as assigned by management.

Qualifications and Skills:

Education: Bachelor’s degree in Business, Computer Science, Mathematics, Data Analytics or a related field.

Experience: 1–3 years of experience in data analysis, ideally in a contact center environment.

Technical Skills:

• Proficient in data analysis tools such as Excel, SQL, and Python.
• Experience with data visualization platforms, including Tableau, Power BI, or AWS QuickSight.
• Communication: Strong written and verbal communication skills; able to effectively present insights and recommendations.
• Problem Solving: Detail-oriented with strong analytical and critical-thinking skills.
• Self-Motivation: Proactive and able to work independently with minimal supervision.
• Time Management: Excellent organizational skills with the ability to manage multiple priorities and perform under pressure.
• Quality Focus: High attention to detail, ensuring data accuracy and integrity.
• Knowledge of Analytics: Familiarity with statistical analysis, modeling, and data visualization techniques.

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Role: System Analyst

Job Requisition Number: JR34050

Job Level: 6 to 9 years of relevant experience (L3)

Location: Singapore

Key Skills: Delivery experience on medium to large-scale projects.

Ability to understand and articulate process flows and functions end to end.

Job Objectives

To support AML Projects for transaction monitoring across all regions

Key Requirements

Must have :-

• Commitment.
• Minimum 6 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.

· Delivery experience on medium to large scale projects.

· Ability to understand and articulate process flows and functions.

· Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-

• Experience in working in vendor environment.
• 1 - 2 years working experience with AML will be nice to have.

Essential Technical Skill :-

• Experience with Oracle PL/SQL, Oracle SQL.
• Batch Scripting, Control M, DevOps.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Purpose:

This position is responsible for analysis and reporting for our ecommerce business, encompassing multiple customer touchpoints across the website, customer care, and digital. This person will play a key role in supporting our ecommerce team, including identifying opportunities for improvement, expanding our analytics capabilities, and delivering actionable insights about the business.

Minimum Eligibility Requirements:

• Bachelor's degree in analytics, business, or a related quantitative field (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
• 2+ years working in an analytics role, with a focus on digital and/or call optimization preferred
• Demonstrated experience in data extraction/shaping (e.g., SQL), statistical analysis (e.g. R, Python), and data visualization tools (e.g. Power BI, Tableau)

Data Analysts collect data, such as sales numbers or market research, to help companies make the right decisions. Key role of this position is to generate actionable insights, trends, problem statements, and business value. This person may be required to work with key partners in business and technology teams to create meaningful visualizations and stories to describe data in forms usable by the business.

Responsibilities

• Collaborate with cross functional team members and stakeholders to identify, collect and analyze data; to solve data related business challenges
• Analyze datasets to identify trends and uncover insights for potential business improvement and business opportunities
• Set up and maintain tracker on key leading business indicators
• Use graphs, infographics and other methods to help visualize data and present recommendations and findings to stakeholders
• Create useful reports and dashboards to help team members and stakeholders track performance and achieve business goals
• Establish KPIs to measure the effectiveness of data driven business decisions
• Ensure data is clean and Verified for accuracy and consistency
• Supporting the data warehouse in identifying and revising reporting requirements
• Providing expertise in data storage structures, data mining, and data cleansing
• Create and apply statistical model if necessary to create and evolve insight

Qualifications:

• Graduate Degree in Mathematics, Statistics, Economics, Computer Science, Business or any other related discipline or commensurate work experience or demonstrated competence. Proven experience in data analysis, preferably in a similar role.
• Typically has 2-3 years of work experience, preferably in data analytics, database management, statistical analysis, or a related field or an advanced degree with little or no work experience.
• Strong analytical, curious, business-oriented and written/oral communication skills
• Strong data visualization skills using tools such as Tableau, Power BI, or others.
• Excellent problem-solving and critical-thinking abilities.
• Effective communication skills with ability to story tell through data
• Keen learner, open to feedback and self-improvement
• (Preferred) Familiarity with data governance principles and data privacy regulations
• (Preferred) Programming knowledge such as Python and R
• (Preferred) Knowledge in Data Warehousing, ETL/ ELT processes

Job Description:
• Partner with Bank’s IT and wealth management stakeholders to understand and document business needs, analyze processes, and identify improvement opportunities
• Understand current systems and workflows, proposing optimized solutions that align with business goals and compliance standards
• Collaborate with IT and development teams to ensure the technical solutions meet business requirements
• Develop and document detailed business requirements, use cases, process flows, and functional specifications
• Define UAT test cases to test the business requirements
• Review of data and work to improve on data quality
• Facilitate workshops, meetings, and presentations to capture requirements and communicate project updates to stakeholders
• Act as a liaison between business units, technical teams and developers throughout the project lifecycle, ensuring alignment and addressing any challenges
Qualifications:
• 8-10 years of experience as a Business Analyst, with a focus on client life cycle management - wealth management or financial services.
• Proven experience working on technology-driven projects
• Good understanding of wealth management products such as investment funds, portfolio management, retirement planning, and advisory services.
• Experience with Agile software development methodologies and business analysis tools (JIRA, Confluence, etc.).
• Knowledge of data analytics, business intelligence (BI) tools, and reporting platforms is an advantage.
• Excellent communication skills, with the ability to work collaboratively and present complex information to non-technical stakeholders.
• Updated on industry trends, regulations, and technological advancements in wealth management
Expectations:
• Ability to work independently and as part of a cross-functional team in a dynamic environment.
• Strong problem-solving skills and a proactive approach to identifying business needs and delivering solutions.
• Detail-oriented with a commitment to delivering high-quality, accurate, and compliant business solutions.
• Flexibility to adapt to changing business priorities and to manage multiple projects simultaneously.
• Willingness to continuously learn and keep abreast of industry changes, regulations, and technology trends in wealth management.

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Role: System Analyst

Job Requisition Number: JR41881

Job Level: More than 10 years of experience (L4)

Location: Singapore

Job Objectives:

- To lead and deliver with consistently good quality AML systems enhancements/changes into Production

- To provide reliable and timely Level 3 investigative and fix-it supports for all AML systems

- To provide reliable leadership and support during System Integration Testing and UAT phases.

- To manage and resolve Audit and Security findings timely

- To identify early and escalate critical delivery showstopper with proper context timely and to propose viable solutions or workarounds where possible

Key Responsibilities:

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendor and internal teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements:

- AML system enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work for the Netreveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR44158

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Shell Script, SQL, Spark, Python, System Diagram

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key Responsibilities

· Participate in end-to-end projects for system implementation of machine learning system

· Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Liaise with application teams across group and countries build the enhancements according to the technical solution plan

· Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

· Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

· Perform data mapping and process mapping with interfacing applications

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

· Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

· Test, maintain and recommend software improvements to ensure strong functionality and optimization

· Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

· Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

· Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

· Manage project change request approval windows and deployment schedule

· Facilitate and provide technical and testing support before and after production deployment

· Liaise with other units across IT and Business in the organization

· Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

· More than 10 years assuming techno functional role in either compliance technology or machine learning domain

· At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

· At least 8 years of experience in application and database design and

· Ability to multitask effectively and handle large amounts of data

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English

Techno functional candidate not too technical profile.

Domain Compliance – first preferred / second Risk / third Finance domain.

Looking on Compliance domain.

Experience to sense compliance domain

Business analyst role able to liase with site business / design / analysis user discussion

Minimum 10 to 15 years’ experience.

Good to Have

· Experience in Hadoop ecosystem and technologies

· Experience in NoSQL database or Big Data

· Experience in Git, Jenkins, JIRA

· Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Data Analysts collect data, such as sales numbers or market research, to help companies make the right decisions. Key role of this position is to generate actionable insights, trends, problem statements, and business value. This person may be required to work with key partners in business and technology teams to create meaningful visualizations and stories to describe data in forms usable by the business.

Responsibilities

• Collaborate with cross functional team members and stakeholders to identify, collect and analyze data; to solve data related business challenges
• Analyze datasets to identify trends and uncover insights for potential business improvement and business opportunities
• Set up and maintain tracker on key leading business indicators
• Use graphs, infographics and other methods to help visualize data and present recommendations and findings to stakeholders
• Create useful reports and dashboards to help team members and stakeholders track performance and achieve business goals
• Establish KPIs to measure the effectiveness of data driven business decisions
• Ensure data is clean and Verified for accuracy and consistency
• Supporting the data warehouse in identifying and revising reporting requirements
• Providing expertise in data storage structures, data mining, and data cleansing
• Create and apply statistical model if necessary to create and evolve insight

Qualifications:

• Graduate Degree in Mathematics, Statistics, Economics, Computer Science, Business or any other related discipline or commensurate work experience or demonstrated competence. Proven experience in data analysis, preferably in a similar role.
• Typically has 2-3 years of work experience, preferably in data analytics, database management, statistical analysis, or a related field or an advanced degree with little or no work experience.
• Strong analytical, curious, business-oriented and written/oral communication skills
• Strong data visualization skills using tools such as Tableau, Power BI, or others.
• Excellent problem-solving and critical-thinking abilities.
• Effective communication skills with ability to story tell through data
• Keen learner, open to feedback and self-improvement
• (Preferred) Familiarity with data governance principles and data privacy regulations
• (Preferred) Programming knowledge such as Python and R
• (Preferred) Knowledge in Data Warehousing, ETL/ ELT processes

Application Analysts will serve, with Process Analysts, as part of the primary support team for their designated application. They will take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.

Responsibilities:

• Acting as the primary support contact for the application's end-users, after initial triage by help desk staff
• Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
• Guiding workflow design, completing advanced build and testing of the system
• Identifying and implementing requested changes to the system configuration and cross-application master data files
• Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
• Working with Epic representatives, your organization's business community, Process Analysts and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline
• Developing an understanding of operational and clinical needs to set the direction for the organization's workflows by attending discussion sessions
• Troubleshooting advanced problems and questions
• Reviewing the status of projects and issues on an ongoing basis with leadership
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with Epic counterparts and stakeholders
• Any relevant task as assigned in relevance to the project

Requirements

• Bachelor's degree in Information Technology or a related field.
• Epic certification in Inpatient ClinDoc, Cogito, Stork
• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
• Willingness to learn new software and systems

Application Analysts will serve, with Process Analysts, as part of the primary support team for their designated application. They will take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.

Responsibilities:

• Acting as the primary support contact for the application's end-users, after initial triage by help desk staff
• Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
• Guiding workflow design, completing advanced build and testing of the system
• Identifying and implementing requested changes to the system configuration and cross-application master data files
• Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
• Working with Epic representatives, your organization's business community, Process Analysts and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline
• Developing an understanding of operational and clinical needs to set the direction for the organization's workflows by attending discussion sessions
• Troubleshooting advanced problems and questions
• Reviewing the status of projects and issues on an ongoing basis with leadership
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with Epic counterparts and stakeholders
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Any relevant task as assigned in relevance to the project

Requirements

• Bachelor's degree in Information Technology or a related field.
• Epic certification in Grand Central, Prelude, Cadence, Referral & Authorization, HIM, EpicCare Ambulatory, MyChart, Order Transmittal, Bridges and Security
• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Willingness to learn new software and systems
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

We are looking for Data Specialist to be part of Regional Analytics Team supporting AP Analytics activities. In this role, you will be working with various stakeholders utilizing both internal and external data points to generate good and useful data sources that the Analytics Team can work on to provide Business Decision Reports.

Responsibilities

• Support regional field and partner analytics through rigorous data management- facilitating business success by ensuring data availability and accuracy, driving data projects to design and generate crucial information for different business needs and stakeholders where required
• Manage existing data to create consistent structure and improved accuracy, working from multiple data sources to synthesize and generate key datasets for KPI tracking (sales, prices, contracts, etc.)
• Establish rules for data consistency among regions and projects, preparing and distributing reports with key business information, or customer level product usage and contract requirements
• Provide data management on key information related to sales, prices, contracts, special agreements, agreement programs (rebates, admin fees, pricing reviews), customer affiliation and customer grouping in CRM systems, ensuring data integrity and accuracy
• Support implementation and operation of foundational functional infrastructure such as data pipelines between internal data sources and internal or external data marts
• Plan and execute projects to enable new capability, implement data tools, and design data visualizations for effective communication
• Act as data product owner for one or more capabilities delivered by the team—which include 1) providing support, subject matter expertise, and point of contact for our analytics tools and data assets, 2) driving strong activation and adoption of analytics capabilities, and 3) maintaining operation of platforms
• Work with analytics team stakeholders to understand analytics needs and apply our capabilities to those needs
• Promote best practices for data analysis, management, and insights communication
• Participate on cross-functional teams (internal and external vendors) to facilitate an enhanced understanding of available data, analyses, and systems

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR44158

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Shell Script, SQL, Spark, Python, System Diagram

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key Responsibilities

· Participate in end-to-end projects for system implementation of machine learning system

· Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Liaise with application teams across group and countries build the enhancements according to the technical solution plan

· Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

· Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

· Perform data mapping and process mapping with interfacing applications

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

· Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

· Test, maintain and recommend software improvements to ensure strong functionality and optimization

· Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

· Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

· Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

· Manage project change request approval windows and deployment schedule

· Facilitate and provide technical and testing support before and after production deployment

· Liaise with other units across IT and Business in the organization

· Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

· More than 10 years assuming techno functional role in either compliance technology or machine learning domain

· At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

· At least 8 years of experience in application and database design and

· Ability to multitask effectively and handle large amounts of data

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English

Techno functional candidate not too technical profile.

Domain Compliance – first preferred / second Risk / third Finance domain.

Looking on Compliance domain.

Experience to sense compliance domain

Business analyst role able to liase with site business / design / analysis user discussion

Minimum 10 to 15 years’ experience.

Good to Have

· Experience in Hadoop ecosystem and technologies

· Experience in NoSQL database or Big Data

· Experience in Git, Jenkins, JIRA

· Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Title - Senior (Trading) Application Support Analyst

Level - Middle

Job responsibilities/duties:

• Serve as the primary point of contact for all trading application issues, both in-house and vendor-provided.
• Proactively monitor and maintain trading systems, identifying potential problems before they impact operations.
• Provide first-level support for trading applications, including troubleshooting issues with external vendor systems.
• Manage the escalation process for complex issues, liaising with vendor support teams and internal stakeholders.
• Develop and maintain strong relationships with vendor support teams to ensure efficient problem resolution.
• Create and update documentation on troubleshooting processes and escalation procedures.
• Collaborate with traders and middle office personnel to understand their needs and optimize system configurations.
• Participate in vendor system upgrades and testing to ensure minimal disruption to trading activities.
• Conduct regular system health checks and performance analysis.
• Assist in user training for both in-house and vendor applications.

Qualifications:

• Bachelor's or Master's degree, preferably in an IT related field

Min years of experience (overall industry):

• At least 5 years of experience in financial technology support, preferably in a hedge fund or investment banking environment.

Any other skillset and requirements:

• Strong understanding of trading operations and common trading application platforms.
• Hands-on experience with at least two of the following systems: FlexTrade, Tradeweb, Markitwire, Orchestrade, TS Imagine, or Trading Technologies.
• Experience with virtualization/remote access technology such as Citrix.
• Excellent problem-solving skills with the ability to troubleshoot complex, multi-system issues.
• Strong communication skills, including the ability to explain technical issues to non-technical stakeholders.
• Experience in managing vendor relationships and escalation processes.

Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!

The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, and play a pivotal role in supporting strategic business initiatives through data analysis, experimentation and development of metrics and dashboards.

What you’ll be doing

As a Senior Data Analyst, you will:

• Act as a strategic partner working in cross functional teams to grow the extent of data-driven planning and decision making in specific areas, specialising in Retention and Marketing analytics.
• Lead complex projects to turn data into insights, predictions, and actionable recommendations, delivering clear business value to your cross functional teams in their business challenges.
• Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboard designs.
• Help to design and analyze A/B experiments to improve retention outcomes.
• Work in partnership with Data Engineers and Analytics Engineers to define requirements for foundational datasets that can support downstream analytics and reporting.
• Drive optimization and efficiency in all you do and challenge the status quo for the team’s processes'.
• Contribute to the planning & execution of Retention Pillar analytics growth within the organisation - as a group of people, as a partner within cross functional teams and as an enabler to support others to self-serve their data and insight needs.

Who we’re looking for

If this sounds like you, please get in touch!

• Are passionate about data and using it to influence business decisions.
• Have 5+ years of experience in a Senior Data Analyst / Business Intelligence Analyst role.
• Adept at integrating with the business to truly understand their business challenges, defining how data can help and integrating it at the earliest opportunity to increase data driven decision making.
• Have strong business acumen and a business-first approach to problems.
• Have a track record of delivering clear business value from data through fit for purpose and actionable insights.
• Are an excellent communicator and use storytelling to bring insights to life and make connections on the business level.
• Have outstanding analytical skills - from unearthing valuable insights through querying data to creating compelling visualisations for ease of understanding.
• Are organized and able to lead complex projects with multiple user stories and dependencies.
• Have extensive experience in designing, executing and evaluating A/B experiments - able to provide recommendations on next steps through iterations of the tests.
• Strong problem-solving skills and ability to think out of the box.
• Strong stakeholder and management skills
• Thrive on uncovering synergies and efficiencies in your work, the work of the team, and beyond.
• Seek a fast-paced environment where you will make an instant impact.
• Want to work alongside other intelligent and passionate people
• You are fluent in English.
• High proficiency in SQL and/or other querying languages.
• Hands on experience in PowerBI

Nice to have, but not required

• Data science experience (e.g.predictive analytics, machine learning).
• Training / mentoring experience relating to data: Can be with team members or across business units and their data use.
• You are comfortable talking technology and communicating with developers on technical topics.

What we can offer you

• Challenging work in a fun and collaborative environment
• Attractive compensation and time-off benefits
• Spacious open-concept and centrally located offices
• Financially successful and profitable company
• Full-time employment with flexible working hours
• Fully stocked pantry with healthy foods and fresh fruit
• Team lunches and company events every quarter
• Multicultural teams represented by 30+ nationalities

Key Responsibilities:

· Conduct comprehensive data analysis, ensuring accuracy and consistency.

· Manage data reconciliation and quality checks, including implementation, monitoring, and troubleshooting.

· Handle data issue management, ensuring timely resolution.

· Proficiently use Oracle PL/SQL for database management and reporting.

· Perform User Acceptance Testing (UAT) to validate system changes and upgrades.

· Manage Service Level Agreements (SLAs) and address queries from end users effectively.

· Provide comprehensive technical and functional documentation support.

· Leverage investment data domain knowledge to support business and operational needs.

· Collaborate with cross-functional teams to troubleshoot data and system issues.

Mandatory Requirements:

· Degree in Computer Science, Information Technology, or related fields.

· Strong expertise in Oracle PL/SQL.

· Experience in data reconciliation, issue management, and quality checks.

· Experience in UAT execution and management.

· Ability to manage SLAs and user queries.

· Strong problem-solving and logical thinking skills.

· Knowledge of investment data domain is essential.

Preferred Skillsets:

· Proficiency in Tableau for data visualization.

· Experience with Snowflake.

· Familiarity with Denodo for data virtualization.

Key Responsibilities:

· Conduct comprehensive data analysis, ensuring accuracy and consistency.

· Manage data reconciliation and quality checks, including implementation, monitoring, and troubleshooting.

· Handle data issue management, ensuring timely resolution.

· Proficiently use Oracle PL/SQL for database management and reporting.

· Perform User Acceptance Testing (UAT) to validate system changes and upgrades.

· Manage Service Level Agreements (SLAs) and address queries from end users effectively.

· Provide comprehensive technical and functional documentation support.

· Leverage investment data domain knowledge to support business and operational needs.

· Collaborate with cross-functional teams to troubleshoot data and system issues.

Mandatory Requirements:

· Degree in Computer Science, Information Technology, or related fields.

· Strong expertise in Oracle PL/SQL.

· Experience in data reconciliation, issue management, and quality checks.

· Experience in UAT execution and management.

· Ability to manage SLAs and user queries.

· Strong problem-solving and logical thinking skills.

· Knowledge of investment data domain is essential.

Preferred Skillsets:

· Proficiency in Tableau for data visualization.

· Experience with Snowflake.

· Familiarity with Denodo for data virtualization.