Total 3,169 customer experience manager job vacancies in Information Technology category in Singapore

Job Description

• Taking responsibilities of Software development, implementation and integration
• Supervising and directing system architecting, system development, implementation and integration.
• Supervising the running statue of the equipment during the installation and testing period.
• Coordinating and directing the software engineers and hardware engineers carrying out the optimizing test for the equipment.
• Coordinating and directing the software engineers and hardware engineers providingsupport to the equipment.
• Providing assistance and support to the project manager responding technical questions issued by the client.

Job Requirements:

• Bachelor Degree in Computer Science or equivalent
• IT System Management experience of various aspect
• Possess initiative, positive attitude and strong passion in operation support
• Good communication skills and able to work independently;
• Coordinate the contractors, customers and all the resources.
• Have good knowledge of Disaster Recovery setup and exercise.
• Location: AMK

Infrastructure Project Manager who will be responsible for the managing and implementing of Infrastructure-based projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.  The Infrastructure Project Manager is also responsible for the following scope in addition to project administration, resource scheduling, project financial health monitoring, risk/issue management and quality assurance.

Project & Service Management

Lead, deliver and maintain projects within time, scope, and cost

Ensure project delivery quality

Plan & establish project schedules, quality plans, budgets, and communication and risk management plans

Manage issues arising out of scope definition and disputes that impacted scope, schedule, and cost

Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc

Manage project financials, ensuring project cost/ revenue forecast is done accurately

Oversee the implementation of the project with regards to schedules, budget, manpower and quality

Resolve project overrun issues 

Track project progress and report to Senior Management and Customer

Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Lead the project and service team on smooth project transition to operation in accordance with customer requirement and processes.

Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness 

Customer/Vendor/ Stakeholder Management

Manage contracts and subcontractors

Effectively engaged stakeholders in project decisions and execution

Build long-term customer relationships by anticipating and exceeding customer’s expectation

Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Strong customer-service orientation

Stakeholder Collaboration: Collaborate effectively with cross-functional teams (IT operations, engineers, vendors) to ensure project success.

Scope and Risk Management: Oversee project scope, budget, and risk, ensuring alignment with network objectives.

Experience in managing government-approved vendors and contractors.

Understanding of procurement processes and contract management within the public sector.

Team Management 

Work cohesively, lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions, and delighting the customers

Plan for optimal use of resources across teams comprising of Project and Technical competencies

Manage performance review of team and maintain open communication with team for feedback on continuous improvement

Ensure high individual and staff billability

Technical Skills

Network and Server Infrastructure: Proficiency in designing, implementing, and managing network infrastructure components such as routers, switches, firewalls, load balancers, servers, storage, middleware and VPNs.

Cloud Technologies: Familiarity with cloud platforms (e.g., Azure, AWS, Google Cloud) and their infrastructure services.

Virtualization: Knowledge of virtualization technologies (VMware, Hyper-V, KVM) for server consolidation and resource optimization.

Storage Solutions: Understanding of storage technologies (SAN, NAS, DAS) and data management.

Security: Awareness of security best practices, including access controls, encryption, and vulnerability management.

Project Management Tools: Proficiency in using project management software (e.g., Microsoft Project, Jira) for planning, tracking, and reporting.

Change Management: Knowledge of change control processes and tools to manage modifications to infrastructure.

ITIL Framework: Familiarity with ITIL principles for service management.

Scripting and Automation: Basic scripting skills (e.g., PowerShell, Python) to automate repetitive tasks.

Disaster Recovery and Business Continuity: Understanding of DR/BC planning and implementation

About ByteDance

ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance sponsorship of a visa. Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About

The Global Payment team of ByteDance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

Responsibilities：

- Responsible for building and expanding the global payment network platform by connecting with payment partners like mainstream payment service providers, financial institutions around the world to support ByteDance Group’s business international expansion.

- Managing end-to-end product development to deliver high-quality payment product in timely manner, taking the lead in analyzing partners' capabilities, business requirements, coordinating with Engineering, Business and other internal stakeholders, testing etc..

- Responsible for upgrading and optimizing the platform products to enhance the platform's capability in improving end-user experience, operation efficiency, system stability, meeting compliance requirement, and reducing cost etc..

Qualifications:

Minimum Qualifications:

- Experience in end-to-end product management in software or web technologies with good summarizing and abstract thinking ability.

- Strong analytical skills, be able to think logically and independently.

- Strong execution skills with a sense of responsibility and ownership, drive projects forward and solve problems timely and efficiently.

- Excellent communication skills, strong cross functional collaboration skills.

- Entrepreneurial drive with appreciation of user experience and business and commercial issues.

Preferred Qualifications:

- Bachelor Degree or above, excellent academic performance. Engineering or Computer Science background is a plus.

- 5 years or more of work experience, at least 2 years of payment related experience. Have good understanding about global payment ecosystem including but not limited to cards acquiring, cards issuing, eWallets, Bank Transfer, Cash-based payment methods.

- Experience working with payment solution providers, banking service providers is a plus. - Have experience in system and platform design is a strong plus.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

In Technology Risk, the way we contribute to building a better working world, our purpose, is to translate uncertainty into confidence so that performance is accelerated. We do this for our clients, our people and ourselves. Confidence accelerates performance. Simply put, when people work better, business works better. When business works better, the world works better.

We are part of FSO Consulting providing technology risks solutions to our clients through delivering services on the design, implementation, rationalization of controls and remediation for the purpose of mitigating and preventing risks in our client’s applications, infrastructure and data. A transversal area of specialization in the area of information technology, information security and third-party risk management.

Using our proprietary methodology, our professionals help clients conduct internal controls diagnostics, perform internal controls transformations and risk remediation, and deliver internal controls testing outsourcing or co-sourcing services.

Your Key Responsibilities

As a Manager in the Technology Risk team, you will be expected to deliver assignments of high-level client satisfaction, work independently, discuss and articulate your deliverables with our clients and within the team, lead your team members to succeed in their assigned tasks including providing on-the-job coaching, share knowledge and be able to draw on subject matter specialist accordingly. You will contribute to help our clients enhance their IT risk strategy, embed an enterprise approach to risk management, optimize risk management functions and improve controls and processes.

Skills and Attributes for Success

• Practical experience and understanding of information technology risks, processes and controls.
• Possess strong interpersonal, communication and teaming skills.
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel.

To Qualify for the role, you must have

• A recognized university degree in accounting, business, information technology, engineering or other relevant discipline.
• Minimally 6 years of relevant experience in the Big 4 Accounting firm, consulting or industry experience in IT risks including information technology and information security working on areas such as IT audit, risks, regulatory compliance and/or IT-related implementation. Candidates with lesser experience will be considered at Associate Level.
• Experienced in Data Visualisation e.g. Tableau, Cloud Security
• Familiarity with Technology Risks and Controls, Governance, Risk and Compliance tools.
• Knowledgeable in GRC tools configuration preferably with implementation experience in automating GRC processes using tools like Archer and Service now
• Working knowledge in the integration of the GRC tools with external data sources through API's and database integrations
• Have at least an understanding of MAS regulations around IT risk management such as Technology Risk Management, Outsourcing and PDPA.

Ideally, you’ll also have

Candidates who possess professional certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP) are highly encouraged to apply.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

The main objective of the department is to assist the CRO’s Office to accomplish its missions by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes of MC Branch offices and subsidiaries in the Asia-Oceania region.

In doing so, you are expected to conduct audits in accordance with Mitsubishi Corporation (MC)’s Internal Audit Regulation and The Institute of Internal Auditors (IIA) standards for MC branch offices and subsidiaries in Asia-Oceania region, as well as providing recommendations to the auditee for the improvement of their management. The roles include but not limited to the followings:

· Conduct audit assignments in line with the annual Internal Audit plan and within the budgeted time in a professional manner, adopting the best audit practices and appropriate audit procedures.

· Draft recommendations for improving the effectiveness of risk management, control, and governance processes.

· Prepare audit working paper and audit report.

· Evaluate and ensure follow-up plan is prepared by each MC branch office and subsidiary with appropriate and timely counter measures, ensure follow-up action is taken by auditee and that the required changes have been implemented and function accordingly.

· Provides findings to the personnel in-charge of the Internal Audit assignment for further action.

· Maintains records of audit reports, evidence and other appropriate documents accordingly.

· Understand company’s rules including MC’s and government regulations and keep up with up-to-date expertise.

· Guide and train other relevant employees.

· Performs other responsibilities, special assignments and tasks as directed by Department Head of the Internal Audit Department.

Job Requirements

· Minimum Bachelor's Degree in any discipline or equivalent

· High proficiency in Japanese and English (listening, speaking and writing) to communicate effectively through phone calls, video conference, emails and/or meetings with Tokyo HQ, Mitsubishi Corporation’s group companies and/or local and/or Japanese staff.

· Willing to travel for overseas business trips when required

· Professional certification in CPA/CIA etc. preferred

· Minimum 2 years of relevant experience in internal audit/internal control/accounting etc.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

TikTok Experience-mobile team is responsible for providing the best industry experience for users to consume video content. In this team, you will be working with our XFN partners to define a world-class user experience. This includes playback experience: low-latency and fluent video playback, efficient encoding and decoding, high quality videos; mobile experience: short app launch time, smaller app-size, wise power control and refined strategy via on-device ML. mobile reliability: high stability, accurate online alarm and disaster recovery system, complete version release assurance. The Vision of team is "Making the user experience and reliability one of the core product competitiveness of TikTok.

Responsibilities:

- Collaborate with product and other engineering teams to define a world-class app experience.

- Build key experience metrics, analyze and optimize applications for quality, efficiency, and performance.

- Continuiously optimize app performance and improve reliability on complex device models and network environment. Including playback, power, fluency and resource.

- Design and build the anti-deterioration system to prevent experience regression.

Qualifications:

Minimum Qualification

- Bachelor's degree or equivalent practical experience.

- Strong understanding of software development principles, capabilities, and limitations of the Android platform.

- Experience in Android developing languages, with a solid understanding of application design philosophies, clean API design, etc. - Working knowledge of remote APIs, concurrency, layouts, transitions, animations, client side persistence, and architectural patterns on mobile apps

Preferred Qualifications:

- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

- Experience in sub-engineering areas such as performance optimization, tool-chain, automated testing, design pattern, etc.

- Strong communication skills; enjoy working as a team while being comfortable with delivering large business outcomes independently

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Opportunity

In Technology Risk, the way we contribute to building a better working world, our purpose, is to translate uncertainty into confidence so that performance is accelerated. We do this for our clients, our people and ourselves. Confidence accelerates performance. Simply put, when people work better, business works better. When business works better, the world works better.

We are part of FSO Consulting providing technology risks solutions to our clients through delivering services on the design, implementation, rationalization of controls and remediation for the purpose of mitigating and preventing risks in our client’s applications, infrastructure and data. A transversal area of specialization in the area of information technology, information security and third-party risk management.

Using our proprietary methodology, our professionals help clients conduct internal controls diagnostics, perform internal controls transformations and risk remediation, and deliver internal controls testing outsourcing or co-sourcing services.

Your Key Responsibilities

As a Senior Manager in the Technology Risk team, you will be expected to deliver assignments of high-level client satisfaction, work independently, discuss and articulate your deliverables with our clients and within the team, lead your team members to succeed in their assigned tasks including providing on-the-job coaching, share knowledge and be able to draw on subject matter specialist accordingly. You will contribute to help our clients enhance their IT risk strategy, embed an enterprise approach to risk management, optimize risk management functions and improve controls and processes.

Skills and Attributes for Success

• Practical experience and understanding of information technology risks, processes and controls.
• Possess strong interpersonal, communication and teaming skills.
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel.

To Qualify for the role, you must have

• A recognized university degree in accounting, business, information technology, engineering or other relevant discipline.
• Minimally 9 years of relevant experience in the Big 4 Accounting firm, consulting or industry experience in IT risks including information technology and information security working on areas such as IT audit, risks, regulatory compliance and/or IT-related implementation.
• Experienced in Data Visualisation e.g. Tableau, Cloud Security.
• Familiarity with Technology Risks and Controls, Governance, Risk and Compliance tools.
• Knowledgeable in GRC tools configuration preferably with implementation experience in automating GRC processes using tools like Archer and Service now.
• Working knowledge in the integration of the GRC tools with external data sources through API's and database integrations.
• Have at least an understanding of MAS regulations around IT risk management such as Technology Risk Management, Outsourcing and PDPA.

Ideally, you’ll also have

• Candidates who possess professional certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP) are highly encouraged to apply.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

• 7-10 years of experience in Accounting / Financial Reporting roles, preferably with prior experience in a technical accounting role
• Strong knowledge of IFRS is mandatory. Strong IFRS knowledge on share-based remuneration and revenue recognition will be required.
• Open to cands strong on technical accounting from Big 4 audit firms or MNCs.

Our client is a growing company in the e commerce sector. The co is based in Shenton Way (the employees work 100% from office).

This role is part of the finance team and will perform the following:

• Prepare technical papers on complex accounting issues
• Liaise with external stakeholders on key accounting assessments
• Prepare Group accounting policies and SOPs and align accounting policies across different entities
• Manage discussion on key accounting issues with external auditors
• Assist with preparation and review of financial statements and disclosures
• In charge of certain accounting operations such as fair value measurement, share-based compensation calculation, or impairment assessment
• Communicate complicated accounting issues in a way that a non-accounting audience can easily understand
• Conduct training sessions to finance teams on accounting concepts

Requirements

What You Will Need

• Degree level qualification in Accounting
• CPA/CA or other equivalent qualification
• 7-10 years of experience in Accounting / Financial Reporting roles, preferably with prior experience in a technical accounting role
• Strong knowledge of IFRS is mandatory. Strong IFRS knowledge on share based remuneration and revenue recognition will be required.
• Open to cands strong on technical accounting from Big 4 audit firms or MNCs.
• Passionate about accounting concepts and their applications
• Able to manage multiple stakeholders across various levels of seniority and work independently with high attention to detail
• Added ability to communicate in Bahasa Indonesia is a plus (as this role will work with colleagues based in Indonesia), but this is not necessary
• Fluency in English (both written and spoken)

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 14 August 2024

The Opportunity

In Technology Risk, the way we contribute to building a better working world, our purpose, is to translate uncertainty into confidence so that performance is accelerated. We do this for our clients, our people and ourselves. Confidence accelerates performance. Simply put, when people work better, business works better. When business works better, the world works better.

We are part of FSO Consulting providing technology risks solutions to our clients through delivering services on the design, implementation, rationalization of controls and remediation for the purpose of mitigating and preventing risks in our client’s applications, infrastructure and data. A transversal area of specialization in the area of information technology, information security and third-party risk management.

Using our proprietary methodology, our professionals help clients conduct internal controls diagnostics, perform internal controls transformations and risk remediation, and deliver internal controls testing outsourcing or co-sourcing services.

Your Key Responsibilities

As a Senior Manager in the Technology Risk team, you will be expected to deliver assignments of high-level client satisfaction, work independently, discuss and articulate your deliverables with our clients and within the team, lead your team members to succeed in their assigned tasks including providing on-the-job coaching, share knowledge and be able to draw on subject matter specialist accordingly. You will contribute to help our clients enhance their IT risk strategy, embed an enterprise approach to risk management, optimize risk management functions and improve controls and processes.

Skills and Attributes for Success

• Practical experience and understanding of information technology risks, processes and controls.
• Possess strong interpersonal, communication and teaming skills.
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel.

To Qualify for the role, you must have

• A recognized university degree in accounting, business, information technology, engineering or other relevant discipline.
• Minimally 9 years of relevant experience in the Big 4 Accounting firm, consulting or industry experience in IT risks including information technology and information security working on areas such as IT audit, risks, regulatory compliance and/or IT-related implementation.
• Experienced in Data Visualisation e.g. Tableau, Cloud Security.
• Familiarity with Technology Risks and Controls, Governance, Risk and Compliance tools.
• Knowledgeable in GRC tools configuration preferably with implementation experience in automating GRC processes using tools like Archer and Service now.
• Working knowledge in the integration of the GRC tools with external data sources through API's and database integrations.
• Have at least an understanding of MAS regulations around IT risk management such as Technology Risk Management, Outsourcing and PDPA.

Ideally, you’ll also have

• Candidates who possess professional certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP) are highly encouraged to apply.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

• Define and implement a comprehensive programme management framework, including tools, templates, and systems, to meet cost, time, and quality objectives, and ensure adherence through regular performance measurements and corrective actions.
• Review and guide the integrated programme plan to ensure timely, cost-effective, and high-quality delivery, while setting expectations for periodic reviews, risk identification, and stakeholder communication.
• Monitor programme progress, mentor junior staff in corrective actions, build strong client relationships, manage client escalations, and make informed trade-off decisions to align deliverables with client goals.
• Manage departmental budgets, staffing, and work allocations; foster staff development through coaching and performance management; and ensure alignment with organizational goals and policies.

Requirements:

• Degree in IT or equivalent.
• At least 5 years of working experience
• Proficient in SAP FICO and S/4 HANA

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team:

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

E-Commerce’s Governance and Experience is a global team responsible for ensuring a safe and trustworthy marketplace not only for our buyers but also for our sellers and creators. We constantly work on areas such as risk detection abilities, fairness and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities:

- Develop efficient, highly scalable, and secured services to build/integrate e-Commerce solutions for TikTok Shop.

- Develop backend systems and services for info-security, compliance, anti-fraud, business governance, customer service, etc.

- Implement best-in-class real-time computing, high concurrency, and high scalability engineering practices across all product engineering disciplines.

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- Candidate should have at least 5 years of experience in developing highly scalable backend services and systems using at least one of the following programming languages: Java, Golang, or Python.

- Strong problem-solving skills and proficiency in software programming are essential, with a focus on good code design and coding style.

- A deep understanding of data structures, algorithm design and analysis, networking, data security, and highly scalable systems design is expected.

- Capable of providing elegant and efficient design solutions.

- In-depth knowledge of common databases and messaging frameworks such as MySQL, Redis, Kafka, and MQ is required.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team:

TikTok e-Commerce is a content e-Commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, active, and efficient consumption experiences while enabling merchants to access stable and reliable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all.

E-Commerce's Governance and Experience is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities:

- Take charge of the frontend development of Governance & Experience solutions for TikTok Shop in Singapore

- Lead the development of scenarios like risk management, moderation, service-care, etc

- Continuously enhance customer experience through quantitative service monitoring, alerting, and the utilization of data and operational dashboards

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline with a minimum of 2 years of work experience is required

- Should possess excellent web technology skills, particularly in HTML5, CSS3, and JavaScript

- Experience with any major JavaScript framework such as ReactJS, AngularJS, VueJS, or equivalent is necessary

- Experience with any major frontend technologies like Micro Frontends, BFF, Node build systems, asynchronous APIs or equivalent

- Experience using Excellent problem-solving and analytical thinking skills are essential

- Having experience in large-scale website architecture would be a great advantage

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team:

Global e-commerce is a content e-commerce business with an international short video product as the carrier. We are committed to becoming the first choice for users to discover and purchase good products at affordable prices. The Global e-commerce business team aims to provide users with more tailored, active, and efficient consumption experiences, enabling merchants to receive stable and reliable platform services in different scenarios, such as live e-commerce and short video content e-commerce, thus making affordable and high-quality products easily accessible, and a better life within reach.

E-Commerce’s Governance and Experience is a global team responsible for ensuring a safe and trustworthy marketplace not only for our buyers but also for our sellers and creators. We constantly work on areas such as risk detection abilities, fairness and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities:

- Develop efficient, highly scalable, and secured services to build/integrate e-Commerce solutions for TikTok Shop.

- Develop backend systems and services for info-security, compliance, anti-fraud, business governance, customer service, etc.

- Implement best-in-class real-time computing, high concurrency, and high scalability engineering practices across all product engineering disciplines.

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- Candidate should have at least 2 years of experience in developing highly scalable backend services and systems using at least one of the following programming languages: Java, Golang, or Python.

- Strong problem-solving skills and proficiency in software programming are essential, with a focus on good code design and coding style.

- A deep understanding of data structures, algorithm design and analysis, networking, data security, and highly scalable systems design is expected.

- Should be capable of providing elegant and efficient design solutions.

- In-depth knowledge of common databases and messaging frameworks such as MySQL, Redis, Kafka, and MQ is required.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team:

TikTok e-Commerce is a content e-Commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, active, and efficient consumption experiences while enabling merchants to access stable and reliable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all.

E-Commerce's Governance and Experience is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities:

- Take charge of the frontend development of Governance & Experience solutions for TikTok Shop in Singapore.

- Lead the development of scenarios like risk management, moderation, service-care, etc.

- Continuously enhance customer experience through quantitative service monitoring, alerting, and the utilization of data and operational dashboards.

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline with a minimum of 5 years of work experience is required.

- Should possess excellent web technology skills, particularly in HTML5, CSS3, and JavaScript.

- Experience with any major JavaScript framework such as ReactJS, AngularJS, VueJS, or equivalent is necessary.

- Experience with any major frontend technologies like Micro Frontends, BFF, Node build systems, asynchronous APIs or equivalent.

- Experience using Excellent problem-solving and analytical thinking skills are essential.

- Having experience in large-scale website architecture would be a great advantage.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Details

• Full-time position with comprehensive benefits (Annual leave, medical benefits, variable bonuses)
• Monday to Friday 8.30 am-5.30 pm
• Located in the East area; Leading a team of 3-4 pax
• Proficiency in Business reporting is a must-have, Data Crunching with expertise in SQL, Power BI, Microsoft Excel (including Pivot tables and V lookup), Tableau, Python.

Job Responsibilities:

• Develop and manage data warehousing and dashboards for Sales, Procurement, Inventory, Warehouse, AR, AP, and GL modules.
• Lead and execute BI projects, ensuring timely Go Live and seamless integration.
• Utilize Microsoft SQL Server Integration Services (SSIS) for efficient data warehousing and reporting.
• Strategize and plan the BI roadmap to support smooth organizational operations.
• Conduct regular reviews of BI projects, providing progress updates to management.
• Maintain BI servers and data marts to ensure optimal performance and reliability.
• Collaborate with stakeholders, manage vendors, and prioritize projects for high-quality deliverables and maximum ROI.
• Implement information security policies across IT functions and address any identified gaps.
• Foster a high-performance culture within the technology services team, optimizing resource allocation and conducting performance appraisals.
• Ensure solutions are thoroughly tested, meet specifications, and adhere to timelines from request to deployment.
• Lead IT management activities, including Application Management, Project Management, and Vendor Management.
• Oversee all projects, ensuring adherence to management principles and effective risk management.

Requirements:

• A hands-on role with at least 5 years of experience in a similar position, with broad functional expertise, preferably in the retail industry, and technical expertise in BI Tools and all facets of IT management and technology trends.
• Working knowledge of business process design and conceptualization skills are essential.
• Must know MS SQL/SSIS, and knowledge of Crystal reports/Qlik View/Excel VBA/Python is an advantage.
• Experience with Navision is an advantage.
• Essential skills in Microsoft Office, including Word, PowerPoint, and Excel.
• Excellent verbal and communication skills and the ability to translate complex technical issues into plain sentences for customers and stakeholders.
• Strong relationship builder who develops and maintains relationships to help attain targets, shares information across teams, business lines, and geographies.
• Good analytical skills and the ability to investigate the source of a problem across several different systems if required.
• Comfortable working in a fast-paced, customer-focused organization undergoing change.

Interested applicants, please send your resume

to [email protected] or press "APPLY NOW"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

Your role:

Do you want to design and build the next generation of digital lending products? Do you want to play a key role in transforming our firm into an agile organization?

At UBS, we re-imagine the way we work, the way we connect with each other – our colleagues, clients and partners – and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative.

We’re looking for a Java Software Engineer to:

• Design, develop, and improve the digital products and technology services we provide to our clients and employees.
• Apply a broad range of software engineering practices, from analyzing user needs and developing new features to automated testing and deployment.
• Ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements.
• Build observability into our solutions, monitor production health, help to resolve incidents, and remediate the root cause of risks and issues.
• Understand, represent, and advocate for client needs.
• Share knowledge and expertise with colleagues , help with hiring, and contribute regularly to our engineering culture and internal communities.

Your team:

In our agile operating model, crews are aligned to larger products and services fulfilling client needs and encompass multiple autonomous pods. You’ll be working in the Manage My Liquidity stream in Weehawken, NJ / Raleigh, NC, helping to build a new lending platform for our diversified business lines and credit risk functions.

Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise:

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Ideally 5+ years of experience building enterprise grade back-end services and APIs using Java.
• Proficient with Java, Spring Framework, and various data stores. Kafka experience is a plus!
• Familiarity with RESTful APIs and microservices architecture.
• UI development skills – ReactJs, Angular, JavaScript, NodeJS.
• Experience with cloud technologies (Azure, AWS), containerization and orchestration tools, and security best practices.
• Interested in learning new technologies and practices, reuse strategic platforms and standards, evaluate options, and make decisions with long-term sustainability in mind.
• Strong communicator, technical writer, and ability to explain technical concepts to non-technical stakeholders.

Program Assistant Manager - Manufacturing Industry

Salary: $5500 max

5 days work week

8.30am - 5pm

Location: Serangoon North

Job Scope:

To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.

To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.

To engage and work with customers on product specifications, requirements, costs, schedules, and quality.

To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).

To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.

To update the status of on-going programs to the management.

To consistently pursue for new customers.

To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Responsibilities:

Internal Technical Response

• Provide the first technical response and feedback to the local team for system connectivity related concerns
• Identify possible causes and take care of individual and/or basic issues
• Forward any universal issues to regional or global headquarters with accurate and complete description of the cases for long term solution if needed

Partner Integrations / Technical Engagement Management

• Perform end to end testing with partner system connectivity.
• Provide API integration and testing support, both internally and externally
• Create and maintain accurate integration documentation for new integration, enhancement and migration
• Work with internal teams and partners to analyze/troubleshoot integration and operation issues
• Assist with Pilot/Beta process, acting as the liaison between Client/Support and Partner

Requirements:

• Excellent communication skills in English and Chinese is a MUST, both written and oral
• Great communicator with strong learning ability and desire to take ownership of the system
• Strong stakeholder management across both technical and commercial teams
• Be able to multitask, prioritize and escalate when needed.
• Experience in the reservation systems is a PLUS. Especially appreciated some previous knowledge of CRS, PMS, and any other ticket distribution systems and API Languages (JSON, XML).
• Internet Savvy

Key points:

· Entry level, we will train a candidate with great potential.

· Compensation will be commensurate with experience

· Hybrid working model based on local office policy

We are looking for an experienced Application Data Services and Integration Manager for one of our global clients. He/ She will be responsible for overseeing the integration of data and applications across the organization to ensure seamless data flow between systems, applications and platforms.

The ideal candidate would have at least 5 years of proven track record in delivering high performing application solutions that meet scope, cost, and date parameters. He/she would have good experience developing integrations in several technologies and languages such as Microsoft .NET, Java, JavaScript, PHP, and Python.

Key Responsibilities

System Integration:

• Oversee the integration of various systems, applications, and platforms, including ERP systems, CRM systems, data warehouses, cloud services, and third-party APIs.

Data Management:

• Manage ETL model, data mapping, transformation, and migration processes to ensure data integrity and consistency across integrated systems.

Quality Assurance:

• Monitor integration processes and performance to ensure they are running smoothly and efficiently.

• Establish and enforce integration standards, review emerging solutions, best practices, and quality assurance processes to minimize errors and ensure reliable data transmission.

Collaboration:

• Collaborate with cross-functional teams, including IT, Fleet optimization team, business analysts, developers, and other stakeholders, to gather requirements, define integration workflows, and resolve integration issues.

Vendor, Customer, Partner Management:

• Manage relationships with integration solution vendors or service providers, customers, and partners, including contract negotiation, integration solutioning, performance evaluation, and issue resolution.

Performance Monitoring and Optimization:

• Monitor integration performance, identify bottlenecks and areas for optimization, and implement solutions to enhance integration efficiency and reliability.

Documentation and Reporting:

• Maintain comprehensive documentation of integration processes, configurations, and workflows.

• Generate regular reports on integration status, performance metrics, and key performance indicators (KPIs) for management review.

Qualifications/ Requirements

· At least 5 years of experience in software development utilizing a variety of common system integration methods and technologies including web services, SOAP, JSON, REST, APIs, XML, automated testing frameworks, and orchestration tools.

· Experience developing integrations in several technologies and languages such as Microsoft .NET, Java, JavaScript, PHP, and Python.

· Experience working with Oracle databases, Oracle Cloud, Microsoft Azure Integration and API management Services.

· Data analytics, Data Modeling, Data Governance, Data Architecture Postman, API management

· Strong analytical and problem-solving skills with a commitment to customer service.

· In-depth knowledge of security concepts, protocols, best practices, and technologies.

· Strong understanding of networking, operating systems, and cloud environments.

· Highly motivated with very strong interpersonal skills, oral and written communication skills, and the ability to work effectively independently or as part of a team.

Others

· 5-day work week

· Centralised location and excellent staff benefits

Interested applicants, please send your CV to [email protected]

We regret that only shortlisted candidates will be notified.

We are seeking an experienced Project Manager to lead and manage critical infrastructure projects, playing a crucial role in supporting our digital transformation initiatives. The successful candidate will be responsible for overseeing project planning, execution, and completion, ensuring alignment with company goals, customer requirements, and regulatory standards. This role requires collaboration with cross-functional teams, effective resource management, and clear communication with stakeholders to deliver high-quality infrastructure solutions.

Key Responsibilities:

Project Management:

• Develop comprehensive project plans, including scope, schedule, resources, budget, risk management, and communication strategies.
• Define project goals, objectives, and deliverables in collaboration with senior management and stakeholders.
• Coordinate and lead project teams to monitor progress, manage budgets, timelines, and resource allocation, and ensure project delivery within scope, time, and cost constraints.
• Serve as the main point of contact for stakeholders, providing regular updates on project status, issues, and changes.
• Identify, assess, and manage project risks, ensuring proactive measures to minimize potential issues.
• Implement quality assurance processes and conduct regular reviews to ensure project deliverables meet required standards.
• Lead, mentor, and motivate project team members to ensure optimal performance and professional growth.
• Drive innovation by devising and implementing product pipeline strategies for sustainable growth and product enhancement.
• Manage product financials, including budgeting, cost optimization, and financial performance monitoring.
• Conduct project closure activities, ensuring all deliverables are completed to stakeholder satisfaction and facilitating knowledge transfer to operations teams.

Cross-Functional Support:

• Actively participate in Change Management and Major Incident management calls to ensure operational stability and incident prevention.
• Provide comprehensive support for operational activities, covering changes, incidents, and problem management.

Other Responsibilities:

• Perform any ad-hoc duties as assigned by the company.
• Foster a corporate culture based on integrity and compliance within relevant business processes.

Qualifications:

• Proven track record of successfully managing complex projects from initiation to completion.
• Strong understanding of infrastructure products and services.
• Experience in finance management and budgeting.
• Proficient in project management software (e.g., MS Project, Jira, Asana).
• Exceptional communication, leadership, and team-building skills.
• Strong analytical and problem-solving abilities.
• Ability to work under pressure and meet tight deadlines.
• Deep understanding of digital infrastructure, business drivers, and cutting-edge technologies.
• Outstanding negotiation skills, with the ability to build and maintain relationships.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Mountain View, Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-Commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. Our product engineering team is responsible for building an e-Commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-Commerce here at TikTok.

Our software engineers for product infrastructure role combine software and systems engineering disciplines to run high-performance, large-scale distributed infrastructure. This means you will be deeply involved in the developmental lifecycle of critical software services, collaborating closely with product engineers to combine software code and systems knowledge to ensure that TikTok e-Commerce's services are reliable, fault-tolerant, efficiently scalable and cost-effective. You will also be leveraging your software engineering expertise to develop software platforms and tools to optimise the operational and engineering efficiencies of complex systems at scale, with particular focus on improving the systems' observability, performance and maintainability.

In this role, you will:

1. Building and managing the Global SRE team, including team recruitment, new talent training, system operation/maintenance/coordination and team culture building.

2. Improve the cross-team/time zone/regional cooperation mechanism, and provide SRE solutions in line with actual business scenarios based on business orientation.

3. Responsible for SRE team arrangement and project management, guiding basic SRE work to be more effective, and improving the overall SRE efficiency.

4. Develop process specifications and plans for compliant access, configuration, disaster recovery and fault handling of critical paths of overseas SRE services.

5. Responsible for continuously improving the core SRE capabilities of Global E-commerce SRE in efficiency, cost, quality, security, etc.

6. Develop automation, data visualization and automated monitoring processes to facilitate the optimization of the TikTok e-Commerce platform infrastructure.

7. Drive the design and engineering of tools, as well as platform solutions, to optimize product engineering and operation efficiencies.

8. Manage oncall processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.

9. Oversee the acquisition and development of software systems in organisational units.

10. Monitor the results and quality of the different software solutions and projects implemented in the organisation.

11. Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Qualifications

1. Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline and good English communication skills.

2. Familiar with SRE related processes, understand the development trend of SRE technology in the industry, and have a good ability to build an SRE system, 5 years+ experience in E-commerce industry.

3. Familiar with cloud computing technologies of Amazon Web Services, Google Cloud Platform and other suppliers.

4. Demonstrable experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.

5. Expertise in operations, deployment, high availability and quality assurance of large-scale distributed systems, with a strong focus on stability and performance.

6. Possesses a strong sense of responsibility, a proactive team spirit, and a strong ability to comprehensively analyze and solve problems.

Ideal Candidate

- Agile, quick self-learner, highly self-motivated with strong sense of product ownership and creative problem solver.

- Operational experience running a 24x7 production infrastructure at scale.

- Ability to lead independent research to solve complex technical problems.

- Empathetic and results-oriented leader and mentor.

- Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is a leading power generation company in Singapore. Due to their current expansion plan, they are looking for a Technical Officer to join their team, with the aim of further developing the current high-performing team. They are located in the Town – easily accessible.

Key Responsibilities:

• Coordinate with vendors for meter installation arrangements.
• Address customer queries and troubleshoot metering concerns.
• Investigate site abnormalities due to power surges or drops in energy consumption.
• Perform meter accuracy tests upon customer request.
• Follow up on missed meter readings and process tasks through the K2 workflow.
• Communicate with Group regarding metering inquiries and replacements.
• Manage meter inventory and ensure timely periodic readings and installations.

Requirements:

• Diploma or Higher Nitec in Electrical or a related engineering field.
• Fresh graduates are welcome to apply.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Purpose: To be the first point of contact for both customer and factory on technical and operational issues. Responsible to lead the program team to resolve issues and constraints that will impact delivery schedule.

Key Area of Responsibilities:

• Communicate and align with customer and factory on the program delivery schedule.

• Ensure closure for quality-related issue with factory and customer.

• Review Engineering Change Order (ECO) changes and update the associate BOM to the latest revision.

• Lead the program team to address order material shortages so that Production build can be on schedule.

• Arrange shipment for Open Orders to meet customer needs.

• Communicate End of Life (EOL) items to customer to finalise its replacement.

•Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Engineering or other relevant qualification.

• Minimum 2 years of experience holding a senior manager appointment in the manufacturing industry.

• Professional Management Professional (PMP) certification is required

• Good problem-solving skills

• Meticulous in details

• Proficient in advanced Microsoft Excel functions

• Good communication skills

Responsibilities:

• Work with Pre-sales team and Project Manager to design solutions for exisiting and new clients and ensure that the project milestones and deliverables are met.
• Lead in designing and architecturing of cloud solutions based on business requirements and best practices.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Lead the technical resources to complete the required scope on-time.
• Ensuring the reliability, scalability, and performance optimization of the cloud services and applications deployment and integrations.
• Implement performance tuning strategies to enhance the efficiency and responsiveness of cloud-based systems.
• Research and evaluate on emerging cloud technologies, best practices, emerging trends, cloud service providers and technologies.

Requirements:

• 10 years of xperience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred.
• Demonstrated experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies.
• Strong leadership, communication, and interpersonal skills are essential for this role. Candidates should have experience leading teams, collaborating with stakeholders, and driving technical initiatives.
• Experience in leading a team of technical resources and provide mentorship and guidance to them (if neccessary)
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef. Ability to define infrastructure resources declaratively and manage them programmatically.
• Ability to work in a fast-paced, dynamic environment and collaborate effectively with cross-functional teams and stakeholders.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with your updated resume in MS Words format to : kelvin@starcareerconsulting.com

*Only shortlisted candidate will be notified.

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE. LTD

EA License: 20C0353

Software Manager (Team Lead)

As a Software Manager , you will be part of a team that will be tasked to implement Projects and liaise with vendors and Business Users and the team on System Requirement, documentation and Software Developement.

Job Scope:

• Solid experience in handling Software Development and Project Management.

• Experience in handling Project Management Life Cycle.

• Involved in Project Management, Design and Application Development.

• Well versed in handling Vendor and Business Users.

• Solid involvement in Software Development Life Cycle.

• Good in Software / Application experience.

• Demonstrated experience in Software/ Application Development.

• Good implementation and production support experience in (C/C++).

• Strong in handling SDLCs and Project Management.

• Ability the handle Project schedule, planning and design.

• Minimum. 8 years of Software Management experience.

• Minimum Degree in Computer Science or equivalent

• Demonstrated experience in in vendor management and managing different level of vendors and stakeholders.

• Good in Team Management experiene.

• Prior experience in leading a team of more than 10 members.

• Excellent interpersonal and communication skills.

• Able to multi-task and work under stressful environment.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to: jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)