Total 3,640 customer service manager job vacancies in Information Technology category in Singapore

• Head of DA in SEA
• Fast growing company

About Our Client

My client is hiring a Data Analytics Manager and will be covering SG and SEA area.

Job Description

-Track and analyze market projects, with a requirement for familiarity with data analysis projects and report writing.

-Provide data support for operational summaries and decision-making, assist in internally explaining and training work based on data.
-Responsible for market research and analysis, studying industry developments, and regularly conducting market forecasting and intelligence analysis through data analysis.
-Improve user stickiness and engagement through data operations and analysis in the Southeast Asian market, collaborating with the marketing department for promotional activities.

The Successful Applicant

-Familiar with the Southeast Asian market in the food and beverage, and tea beverage industry, including marketing channels, regulations, and strategies, such as platforms like TikTok, Xiaohongshu (Red Book), etc.

-Proficent in data analytics tools, Python, Tableau, Power BI etc.

What's on Offer

Team lead

Competitive salary

Contact

Michael Yuan (Lic No: R22110773/ EA no: 18S9099)

Quote job ref

JN-012024-6306442

Phone number

+65 6541 9917

Michael Page International Pte Ltd | Registration No. 199804751N

Job Responsibilities:

• Be responsible for end-to-end software development engineering. This includes pre-project initiation, functional specifications to development, implementation, testing and support.
• Lead and manage a technical team with focus on delivering banking systems and solutions, in alignment with organization's business objectives
• Participate in application technical design, development and review. Ensure that the application designed and built conforms to the requirements, principles and models that support the solution architecture overall roadmap, as well as complying to policies, standards and procedures.
• Analyze the impacts on current system, research problems, design and implement optimal solutions.
• Maintain an awareness of the latest technological trends and developments in order to introduce new processes and products to enhance the application.
• Develop and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.
• Ensure oversight and accountability on technical deliverables (internal teams and vendor deliverables), system maintenance and conformance to quality standards.
• Communicate effectively with vendors and internal teams on technical delivery
• Participate in agile team activities, including feature design, planning, estimation, daily standups.
• Streamline deployment processes and assist to formulate implementation and deployment plan.
• Analyze existing technical debts and implement solutions to remove technical debts with zero impact to productions services.
• Adopt a data-oriented approach to analyzing problem trends, identity root cause and hands on to fix it permanently.

Job Responsibilities:

• Bachelor in Computer Science, Computer Engineering, Information Systems or any related field.
• At least 5 years of experience in application development and maintenance with full software development life cycle experience
• Strong experience intechnical delivery and/or technology implementation
  managing third party vendor relationships, onshore and offshore development teams to achieve business outcomes
  delivering global IT capabilities
  supporting and implementing large-scale, highly-available applications or other large project implementation
• Experience with Waterfall / Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development
• Solid experience in solutioning and system design.
• Solid experience in object-oriented design techniques, UML and object modeling
• Strong delivery and project management experience in implementing regulatory reporting system in order to comply with regulators in Asia region.
• Experience with a variety of source control and development tools
• Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.
• Able to manage day-to-day risk and deliver quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer / enable their growth and development in the right direction
• Good interpersonal and communication skills, both verbal and written.

Job Responsibilities:

• Be responsible for end-to-end software development engineering. This includes pre-project initiation, functional specifications to development, implementation, testing and support.
• Lead and manage a technical team with focus on delivering banking systems and solutions, in alignment with organization's business objectives
• Participate in application technical design, development and review. Ensure that the application designed and built conforms to the requirements, principles and models that support the solution architecture overall roadmap, as well as complying to policies, standards and procedures.
• Analyze the impacts on current system, research problems, design and implement optimal solutions.
• Maintain an awareness of the latest technological trends and developments in order to introduce new processes and products to enhance the application.
• Develop and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.
• Ensure oversight and accountability on technical deliverables (internal teams and vendor deliverables), system maintenance and conformance to quality standards.
• Communicate effectively with vendors and internal teams on technical delivery
• Participate in agile team activities, including feature design, planning, estimation, daily standups.
• Streamline deployment processes and assist to formulate implementation and deployment plan.
• Analyze existing technical debts and implement solutions to remove technical debts with zero impact to productions services.
• Adopt a data-oriented approach to analyzing problem trends, identity root cause and hands on to fix it permanently.

Job Responsibilities:

• Bachelor in Computer Science, Computer Engineering, Information Systems or any related field.
• At least 5 years of experience in application development and maintenance with full software development life cycle experience
• Strong experience intechnical delivery and/or technology implementation
  managing third party vendor relationships, onshore and offshore development teams to achieve business outcomes
  delivering global IT capabilities
  supporting and implementing large-scale, highly-available applications or other large project implementation
  
• Experience with Waterfall / Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development
• Solid experience in solutioning and system design.
• Solid experience in object-oriented design techniques, UML and object modeling
• Strong delivery and project management experience in implementing regulatory reporting system in order to comply with regulators in Asia region.
• Experience with a variety of source control and development tools
• Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.
• Able to manage day-to-day risk and deliver quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer / enable their growth and development in the right direction
• Good interpersonal and communication skills, both verbal and written.

Job Responsibilities:

• Be responsible for end-to-end software development engineering. This includes pre-project initiation, functional specifications to development, implementation, testing and support.
• Lead and manage a technical team with focus on delivering banking systems and solutions, in alignment with organization's business objectives
• Participate in application technical design, development and review. Ensure that the application designed and built conforms to the requirements, principles and models that support the solution architecture overall roadmap, as well as complying to policies, standards and procedures.
• Analyze the impacts on current system, research problems, design and implement optimal solutions.
• Maintain an awareness of the latest technological trends and developments in order to introduce new processes and products to enhance the application.
• Develop and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.
• Ensure oversight and accountability on technical deliverables (internal teams and vendor deliverables), system maintenance and conformance to quality standards.
• Communicate effectively with vendors and internal teams on technical delivery
• Participate in agile team activities, including feature design, planning, estimation, daily standups.
• Streamline deployment processes and assist to formulate implementation and deployment plan.
• Analyze existing technical debts and implement solutions to remove technical debts with zero impact to productions services.
• Adopt a data-oriented approach to analyzing problem trends, identity root cause and hands on to fix it permanently.

Job Responsibilities:

• Bachelor in Computer Science, Computer Engineering, Information Systems or any related field.
• At least 5 years of experience in application development and maintenance with full software development life cycle experience
• Strong experience intechnical delivery and/or technology implementation
  managing third party vendor relationships, onshore and offshore development teams to achieve business outcomes
  delivering global IT capabilities
  supporting and implementing large-scale, highly-available applications or other large project implementation
  
• Experience with Waterfall / Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development
• Solid experience in solutioning and system design.
• Solid experience in object-oriented design techniques, UML and object modeling
• Strong delivery and project management experience in implementing regulatory reporting system in order to comply with regulators in Asia region.
• Experience with a variety of source control and development tools
• Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.
• Able to manage day-to-day risk and deliver quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer / enable their growth and development in the right direction
• Good interpersonal and communication skills, both verbal and written.

Job Description & Requirements

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Handling day to day customer enquiries, order takings, in-house system data entry
• Maintaining a cordial and professional relationship with customers
• Gather market and customer information on current and future trends
• Preparing quotations and tenders
• Data analysis & tracking
• Supporting periodic KPI reports
• Working closely with operations to ensure timely deliveries of services
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English and Italian, in order to effectively liaise with both Italian internal and external stakeholders
• Previous working experience in EU and or Italian/French/swiss owned companies
• Previous working experience in forwarding/shipping companies and or in luxury business (watch / gold jewelry international companies)
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas (mostly in SEA/APAC/EU)
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Our client is a leading player in the networking solutions industry, with a strong presence in Japan and across the APAC region. With a commitment to excellence and innovation, they deliver cutting-edge network services to their global clientele.

Position Overview:

We are seeking a talented Network Service Engineer fluent in both English and Japanese to join our team. As a Network Service Engineer / Consultant, you will play a key role in defining, implementing, and optimizing network solutions while collaborating with teams in Japan HQ and across the APAC region.

Responsibilities:

• Engage with Japan HQ and customers to define project scope, provide estimates, and promote our network solutions.
• Collaborate with sales teams to propose and promote network services in English and Japanese.
• Drive continuous improvement initiatives to enhance service quality and optimize costs.
• Manage service delivery from order receipt to handover, ensuring seamless implementation.
• Provide second-tier support to resolve network issues and optimize performance.
• Stay updated on new technologies and industry best practices.

Requirements:

• Business level proficiency in English and Japanese (written and spoken).
• Minimum 5 years of hands-on experience as a network engineer (CCNA and above).
• Technical proficiency in LAN, WAN, SD-WAN, and network infrastructure.
• Excellent communication and collaboration skills.
• Experience with network monitoring tools.

Desired Skills and Experience:

• Experience in network service providers or telecom service providers.
• Knowledge of cloud platforms (AWS, Azure) and Windows servers.
• Familiarity with data center networks and layer-1 infrastructure.
• Vendor management skills and business development experience.

Education:

• Diploma/Degree in relevant field or equivalent practical experience.

Benefits:

• Competitive salary package.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.
• Exposure to cutting-edge technologies and industry trends.

If you are passionate about networking and ready to take on new challenges in a fast-paced environment, we encourage you to apply!

To apply, please send us your latest resume, in Word format outlining your relevant experience and qualifications to [email protected]. We look forward hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes. Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Handling day to day customer enquiries, order takings, in-house system data entry
• Maintaining a cordial and professional relationship with customers
• Gather market and customer information on current and future trends
• Preparing quotations and tenders
• Data analysis & tracking
• Supporting periodic KPI reports
• Working closely with operations to ensure timely deliveries of services
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English and Italian, in order to effectively liaise with both Italian internal and external stakeholders
• Previous working experience in EU and or Italian/French/swiss owned companies
• Previous working experience in forwarding/shipping companies and or in luxury business (watch / gold jewelry international companies)
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas (mostly in SEA/APAC/EU)
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Your Next Company

My client is a Crypto-native company that is based in one of the largest markets in Southeast-Asia. Their current users far exceed 15 million and is regulated in their home country. With Singapore being one of their strategic markets here in Asia, they are looking to hire a Technology Risk Manager to join their expanding team here.

What You Will Be Doing

• Define and manage security policies and processes.
• Go-to person for Information Security regulations and requirement.
• Execute IT Security Risk Assessment and Reviews including risk mitigation, disaster recovery plans, regulatory reporting, security projects etc.
• Participate in Risk Management Committees and track company's overall security program and projects.
• Establish GRC framework and perform compliance activities/checks.

What You Should Have

• At least 5 years of experiences in an Information Security Management / Technology GRC position.
• Prior experiences in Banks / Financial Services / Fintech companies.
• Working knowledge in MAS TRM is a must. Knowledge in Philippines BSP and/or other regulatory frameworks will be a strong plus.
• Working knowledge in Cloud Technologies is a must.
• Understanding of Networking/Infrastructure and/or OS.
• Certifications in CISSP, CISA, and/or related will be a strong advantage.

Apply now or reach out to me at [email protected] for a confidential discussion.

Raymond Ler: Registration No.: R1876114 | EA License No.: 21S0433 | Company Registration No.: 201314085N

• Oversee and supervise molding process to ensure high quality products are made at the lowest cost in a timely manner and to coordinate all production requirements to all production personnel to support on time delivery.

• Perform failure analysis on major issues and lead a team on preventive action

• Perform risk assessment on parts that is deviated from approved sample

• Build up product application knowledge to define critical process control required for new project before launch

• Provide appropriate training, as well as maintain and evaluate training records of production personnel

• Organize to meet customers deadline with process engineers and technicians

• Initiate corrective actions and follow-up until resolved.

• Stop production when product quality does not conform to specifications

• Discipline and counsel subordinates

• Make further improvement of the machine parameter setting and advice on the amendment of Operation Instructions (OI)

• Support additional production related projects or task as required by the management

• Monitor daily production output and ensure to meet the delivery target

Requirements:

• Diploma in Mechanical Engineering/Manufacturing or related fields

• At least 3 years of experience in production process (Plastics manufacturing/processing/molding experiences advantageous) and assembly/box build knowledge

• Independent and able to multi-task in fast paced environment

• Experience in operations management

• Experience in medical devices, cleanroom, GMP environment advantageous

• Critical thinking and problem-solving skills.

• Strong communication and presentation skills.

• Office: Near Joo Koon MRT | Mon – Fri (8:30am to 5:45pm)

• Candidates who can start immediately or short notice preferred

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected] and cc [email protected]. Please indicate the position you are applying in your email subject. Your interest will be treated with strict confidentiality,

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team introduction

The service stability team aims to improve the availability of online systems and is responsible for building industry-leading stability-related platforms. Our work includes but is not limited to research and development of infrastructure, chaos engineering, online inspection, and incident management. We support the rapid growth of TikTok and its affiliates under a globalized structure.

What you will be doing:

1. Evolve fail-over capability of core applications and build industry-leading stability-related platforms;

2. Design and develop a unified fault simulation layer that covers cloud infrastructure, middleware, and application;

3. Carry out chaos engineering along with business teams and summarize best practice that works for mass users; 4. Build and evolve the standard process for incident response to minimize MTTR (mean time to recovery);

5. Design and develop a measurement of hidden peril in production and take regular inspections;

6. Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis;

7. Update software, enhance existing software capabilities, and develop and direct software testing and validation procedures.

Qualifications

What you should have:

- Bachelor's Degree or above in Computer Science, Software Engineering, or a related field with at least 5 years of relevant experience;

- Proficiency with at least one programming language such as Go/Python/Java, good coding ability and style, familiarity with concurrent programming is a plus;

- Familiar with design/development of microservice architecture, experience with distributed systems, middleware, and PaaS is a plus;

- Familiar with cloud-native stacks such as Kubernetes, Container, Service Mesh, VPC, etc. Experience with multi-datacenter and multi-region systems is a plus;

- Strong sense of responsibility and initiative, excellent problem-solving, communication, and teamwork skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is a leading Multi tech Social media company.

This is a 09 month contract role with their Support strategy & Engagement team.

Job Responsibilities :

• Be responsible for driving Sales and customer Support sentiment by being a trusted cross-functional partner, addressing feedback and communicate Support progress.
• Effectively communicate relevant insights around feedback, challenges, and roadblocks to appropriate stakeholders to influence and drive their roadmap prioritization.
• Collaborate closely with Sales and Support Operations teams to develop multi-faced solutions to fix problems at scale at all stages of the support process.
• Develop compelling data-backed analyses on ways to improve the customer experience - looking at both product fixes and operational improvement opportunities.

Job Requirements:

• Bachelor's degree or equivalent with min 5 years experience in sales support, engagement , strategy , program /project management or related experience
• Experience building relationships with cross-functional teams with ease, delivering impact consistently through seamless communication, and influencing teams towards achieving goals.
• Ability to communicate and present effectively to a diverse audience, across cross-functional partners at all levels in a fast-paced environment.
• Problem solving experience to assess, analyze, troubleshoot, and resolve issues through defining and tracking metric.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.

Responsibilities:

• Developing and executing the technology vision, strategy, and roadmap aligned with the business goals
• Explore emerging technologies such as AI, Generative AI, IoT, cloud, and 5G
• Develop and implement R&D strategies to ensure that all R&D projects are well aligned with market/customer needs.
• Collaborate with internal and external stakeholders, such as business units, vendors, and authorities, to understand their needs, expectations, and feedback.
• Represent and act as a liaison ensuring that strategic objectives, technological initiatives, and priorities are effectively communicated, coordinated, and executed.
• Strong in handling R&D strategies.

Requirements:

• Bachelor's degree in a relevant field. Advanced degrees or certifications are a plus.
• Proven experience in handling Research & Development work in IT Technologies.
• Strong understanding of communication technology, industry trends, and emerging technologies.
• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.
• Strategic mindset with the ability to translate vision into actionable plans and initiatives.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Assistant Technical Manager / Technical Manager $5500-7500

Roles & Responsibilities

Job Overview: We are seeking an experienced, detail-oriented assistant technical manager / technical manager to join our dynamic team at a construction project in Singapore. In this position, you will play a key role in the overall success of our organization by planning, managing, and monitoring the engineering functions. You will be responsible for overseeing various technical activities for delivery and installation processes, adherence to timeliness, and making necessary adjustments to ensure the successful completion of our construction project.

Duties and Responsibilities:

• Serve as the technical expert for detailed design and construction aspects of the project

• Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers, and contractors

• Perform expediting actions in sourcing technical information, submission of data/ method statement for installation, delivery, and transport of equipment, storage, and issuance for site works

• Propose and oversee timelines for engineering proposals and submissions are met

• Check and confirm the accuracy of submissions from contractors, vendors, and suppliers for the work to be performed, coordinate and ensure approvals are received from clients on time

• Set up procedures and processes for monitoring and tracking engineering-related documentation throughout the project lifestyle

• Communicate and collaborate with other managers, suppliers, and contractors

• Prepare and deliver various installation/erection or construction-related presentations, both internally and externally

Requirements and Qualifications:

• Minimum of a diploma in engineering (Mechanical, Electrical, Civil & Structural,

Environmental or Process Control & Automation) or Business Administration

(Operations Management or Project Management)

• 2 to 5 years of engineering experience, ideally as a managerial / expediting role in construction projects

• Analytical and mathematical mind, capable of evaluating and solving various complex problems

• Leadership skills necessary to manage and develop teamwork ethics

• Organizational competencies and project management skills to keep projects, processes, and the entire engineering tasks on track

• Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

• Interpersonal communication skills with expertise in distilling complicated topics to a broader audience

• Ability to work independently as well as part of a team

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Oversee the whole process of service cum maintenance workflow
• Front line contact with client representatives on all service/maintenance related issues
• Liaise with internal stakeholders on the delivery of resources and work scope to customers
• Lead a team of service team members
• Oversee the hiring of new candidates
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organization and objectives
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks

Requirements:

• Nitec in Electrical/Electronic Engineering with at least 5 years working experience
• Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must
• Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage
• Technology savvy (hardware & software)
• Excellent problem solving skills
• Strong verbal and written communication skills
• Must be a team player
• Customer service and business orientated with good initiative and adaptability
• Transport allowances will be provided if you possess own vehicle. Otherwise, transport expenses will be reimbursed

Overview

As a Microsoft Data Center Project Manager (DCPM), you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This job will allow you to build a solid understanding of data center procedures, engage in collaboration across various teams as well as provide mentorship across data centers by sharing best practices.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.
• Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
• Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.
• Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.
• Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
• Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.
• Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.
• In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service).
• Support escalation of issues to appropriate owner.
• Embody our culture and values.

Qualifications

Required Qualifications:

• High School Diploma or equivalent AND 1+ years industry experience OR 2+ years industry experience and college course work.
  

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• 2+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.

Overview: -

• Monthly Salary: Up to $4500 + AWB + Bonus (depend on EXP)
• Location: Loyang (Pasir Ris)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Oversee and lead the project team to ensure product deliver is within the stipulated time.
• Manage existing clients and meet new clients to generate more project.
• Liaise with client regarding product specification & requirements, cost, quality of a project and provide a quotation on it.
• Coordinate with internal team member (tool designer and engineering on design for manufacturing (DFM)) to ensure the product created meet client expectation.

You will need: -

• Minimum 2-4 years of relevant experience with managing skills in manufacuring industry.
• Relevant experience in manufacturing on moulding environment & mechanical product design will be an added advantage.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Programme Executive | healthcare Setting | Social Service | Resident Programme | Budgeting

Working days: 5.5days

Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)

Working location: Eunos (will need to visit other welfare home for meeting)

Salary range: SGD 2500 - SGD 3000

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Coordinate the implementation of programmes across different facilities, ensuring that they are delivered in a consistent, effective, and efficient manner
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Work closely with facility staff to develop and implement programme plans
• Monitor and evaluate programme performance, and make recommendations for improvements as needed
• Facilitate communication and collaboration between facility staff, programme participants, and other stakeholders.
• Manage programme budgets and resources

Job Requirements

• Experience in programme coordination, preferably in a social service or healthcare setting
• Relevant working experience in healthcare or social service sector

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

The Digital Health team in Danone is part of the Precision Nutrition D-lab. We develop digital health initiatives for Danone to Impact health locally and contribute to value creation for people and business via digital technologies.

As technical project manager, you’ll be responsible for managing digital health project technology details. This includes leading project scope discussions, architecture governance, vendor management, internal IT communications, solution delivery and resource management. You will also act as technical consultant to various internal teams by continuously researching and studying the latest tech trends such as cloud technology, API technology, DevOps and AI/ML. You will help to drive enterprise organizational alignment to ensure project delivery, cloud adoption, information security, data integration, and risk management and so on.

Responsibilities in this role:

· Analyze, plan and develop requirements and standards in reference to scheduled projects.

· Determine and define clear deliverables, roles and responsibilities for project team required for specific projects or initiatives.

· Hold regular technical team meetings to determine progress and address any questions or challenges.

· Generate regular reports to update project stakeholder.

· Establish and implement onboarding processes and strategies for vendors.

· Oversee day-to-day technical operations, including vendor management and internal IT communications.

· Regular internal communications to present and showcase digital health technical solutions.

· Monitoring and controlling digital health technical solutions based on cloud architecture.

To be successful in this role, you will need…

The following technical skills and experience:

• Bachelor’s degree in Information Systems, Computer Science, Computer Engineering or Information Technology or equivalent experience

• Relevant industry certifications such as PMP, AWS Certified Solution Architect etc. will be a plus

• 2 years of experience in technical project management based on cloud solutions

These soft skills:

· Communication: able to clearly articulate technical architecture and details and formulate them into documents such as Word or PowerPoint documents

· Collaborations: able to manage external agencies for solution delivery; communicate and collaborate with Danone IT teams for clear ways of working and roadmap planning

· Attention to details: make sure all fragmented technical elements are documented and managed in clear manner; able to follow up on small topics and make sure successful deliverables

· Attitude: proactive, self-motivated, eager to learn and explore new tech trends

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Team Introduction
The Global Payments team builds a platform to provide cross-border payment solutions for all our products and services, that are growing rapidly worldwide.

The Global Network team in Global Payments ensures a stable, professional and efficient overseas payment solution, helping businesses to unblock payment channels and effectively assisting overseas business and product expansion. This includes tasks such as building general service capabilities, payment instruction orchestration engine, etc.

Responsibilities:
1. Manage a team of software engineers, including roadmap planning, system designing, and code reviews.
2. Drive technical projects and provide leadership in an innovative and fast-paced environment.
3. Be responsible for the overall planning, execution, and success of complex technical projects.

Qualifications

1. Bachelor's degree in Computer Science, related technical discipline, or equivalent practical experience.
2. 10 years of relevant work experience, including technical management of software developers and architects.
3. Experience in designing and implementing distributed systems.
4. Experience in the payments industry and/or with payments-related products is a plus.
5. 5 years of experience in leading highly-complex, technically-challenging, cross-functional software oriented projects from inception to delivery is a plus.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Manage and oversee the technical aspects of security system projects, specifically CCTV systems.
• Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting of CCTV systems.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal locations for CCTV cameras and equipment.
• Design and develop CCTV system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide technical support and guidance to clients and internal teams.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities

• Manage a team of staff to ensure the smooth running of the programme’s daily

operations and maintenance of our centre.

• Provide guidance and motivation to staff to achieve the programme objectives, develop

workplans for the team in alignment with agency goals.

• Conduct internal and external environmental assessments to identify areas for

development and improvement so as to better meet the needs of the clients.

• Oversee the curation and development of programmes based on needs of clients.

• Provide coaching and guidance for casework management, needs assessment and

intervention plans.

• Perform casework management for complex issues and conduct home visits with the

team, as needed.

• Ensure service standards are maintained through programme supervision, strong

operational framework and monitoring of programme outcomes.

• Spearhead and sustain community outreach efforts through regular engagement

and collaboration with external stakeholders (including volunteers, corporate partners,

donors, FSCs, grassroots community).

• Oversee budgeting, financial planning of the programme including but not limited to

funding applications and co-supporting fund-raising events.

• Work closely with all the corporate function teams to ensure smooth organisational

processes.

Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the

agency’s values, vision and mission within the team.

. The job may involves some church related activities

Qualifications/ requirements

• Bachelor’s degree / Diploma in social work, with a minimum of seven years of postgraduate

professional experience in social work.

• Social work accreditation with SASW. Candidates with counselling experience and

professional accreditation in this field may also apply.

• Passion for working with children and families from vulnerable backgrounds.

• Strong leadership skills, possess at least 3 years of people management experience,

with strong stakeholder management and people skills.

• Excellent interpersonal, communication and presentation skills.

• A good team player, and also able to work independently with good problem-solving

skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.

• Knowledge of relevant laws, regulations, and ethical standards governing social work

practice.

• Good command of English, both spoken and written for liaise with English speaking people.

• Good working knowledge of Microsoft Office and online engagement platforms.

• Must have the flexibility to be able to work on some evenings and Saturdays

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Global CE Application Service Engineer.

As a Global CE Application Service Engineer you act as the subject matter expert of the data center Building Automation (BAS). You will be responsible for application support, service management, troubleshooting, maintenance, upgrades, optimization and security of the control system. You will be required to analyze controls monitoring data to proactively identify issues and provide optimization to controls standards to increase availability, efficiency and sustainability. You will be responsible to manage or support global service of the third party controls vendors, driving improvements to the systems and evaluation of new products. In this role you will be part of the global Datacenter Monitoring and Controls Engineering (DMCE) team, where you can work with a technically diverse team to learn and contribute to many aspects of control systems – execution, telemetry, security, service, operations and optimization. This is a flexible role allowing you to fully work remote.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Global CE Application Service Engineer you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Responsibilities:

• Troubleshoot issues within the BAS and deploy appropriate fixes to resolve root cause(s).
• Track and implement engineering improvements for the BAS, including programming updates, software upgrades, executing new standards, and retrofits.
• Track and implement security improvements or fixes.
• Share insights and best practices to improve development and operations of system, platform, or product components while maintaining application quality and availability.
• Participate in design reviews and contribute to BAS improvements with awareness of cost management.
• Monitor, analyze, and utilize telemetry data to identify patterns that impact the system, enabling data reporting or telemetry.
• Implement reliable, scalable, and high-performance BAS solutions across teams and regions.
• Embody our culture and values.

Qualifications

Required Qualifications:

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 2+ years technical experience in software engineering, network engineering, service engineering, or systems engineeringOR equivalent experience.
  

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 5+ years technical experience in software engineering, network engineering, service engineering, or systems engineering
• Mission Critical facility experience.
• HMI development in BAS or EPMS systems
• Experience with BACnet, IEC61850, OPC UA, and/or SNMP communication protocols
• Project management experience with a focus on agile methodologies
• Ability to manage, prioritize and successfully execute multiple concurrent mission-critical infrastructure projects.
• Ability to balance competing demands for resources, adapt to changing priorities, and deliver projects on-time and in adherence to deadlines.

Position: Technical Project Manager (Obsolescence management)

Location: Singapore

Duration:Permanent

Project : Semiconductor domain

Job Description:

Our client is looking for a technical project management with Obsolescence management to complete project management profile, data packages, and satisfaction from internal stakeholders and customers.

The requirement is for a consultant to manage and ensure no supply chain impact is expected due to obsolescence and no field issue after releasing the new parts. This role should work closely with the project leads and engineering team to ensure the execution of the projects.

Scope of Work:

The scope of the project has two key objectives – Technical project management and Obsolescence management.

Obsolescence management covers the below applications:

1. Background check for incoming and ongoing projects, which includes but is not limited to SPS, ATOM, previous shipment and demand, usages, material availability, and stocking out dates
2. Connecting different stakeholders and managing communications between them. Key stakeholders include the engineering team, quality, safety, CE, field supporting team, materialist, etc.
3. Form a strategy and plan to address obsolete parts, which need to meet current business requirements and customers’ expectations and cost requirements.
4. Managing and tracking multi-functional team to complete the onsite qualifications
5. Managing the cut-in procedure and monitoring the field performance after implementation
6. Required to attend meetings (virtual) across the US and APAC time zones as needed for the project.

Skillsets required

1. Project management experience and skills
2. Technical background in engineering, semiconductor industry, hardware development, or process development
3. Strong communication and management skills - coordinating activities across multiple stakeholders

Job Details

• Perm role with comprehensive benefits (Bonus, AL, Medical benefits, insurance benefits, flexi benefits)
• Strong in ERP (Navision,D365,AX system) - Must have knowledge in FINANCE module
• All rounded people / able to do hands-on / In charge a team of 2-3 pax

Responsibilities

• Plan and implement all IT strategy including application system (Strong in ERP (Navision,D365,AX system), infrastructure to support the Business Unit.
• Stand as escalation and discipline lead for IT teams for group wide application systems related areas.
• Working with key business stakeholders to incorporate IT applications and operation process Improvements into their operations.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Administer the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• Maintenance of all software and IT related warranty and licenses used by the company.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Implement change requests and application enhancement to the ERP system.
• Keep track and update IT hardware and software assets.

Requirements:

• Possess min Degree holder
• Poessedd minimum 10 years of experience in the NAVISION and ERP applications and systems / with retail industry and background
• Knowledge and experience with Microsoft SQL Server, including writing script, stored procedure and setup SQL and Navision System

Interested applicants, please send your resume to [email protected] or press "apply now"

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Tee Siew Mei(Reg No: R1219651)