Total 18 hr associate job vacancies in Information Technology category in ntu main campus singapore

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

We are looking for talented, curious, and energetic Analysts who embrace teamwork and automation to quickly mitigate or escalate critical processing issues. An Associate Analyst is responsible to fully support the batch processing for Visa’s Debit, Data Platforms, and Core Systems applications in a multi-data center environment. The daily duties include monitoring batch processing flows, resolving errors following incident and problem management processes, and supporting daily change activities. You will get to see your efforts support critical processing of financial and non-financial data our clients depend on.

The Work itself:

The Associate Analyst is responsible for the management and recovery of the Visa’s Core batch applications and services which include:

• Monitoring batch processes and file transfers

• Taking corrective actions to recover failed jobs and file transfers to ensure batch processing is executed on time to meet SLAs

• Communicating with Clients via e-mail and phone to address issues or provide status on file deliveries

• Escalating appropriately based on documented processes

• Documenting all issues following standard ITIL Incident and Problem management processes

• Preforming Change reviews, executing change tasks, and coordinating change activity as needed

• Following all defined processes, procedures, and standards

• Defining and updating all team documentation including the daily shift handover

• Assisting support teams in updating job documentation and job schedules as needed to support efficient batch processing

• Preforming proactive analysis of the Visa’s complex batch schedules to detect potential problems and when necessary, take preventive actions

• Preforming UAT (user acceptance testing) for new or upgraded operational monitoring tools and batch related user interfaces

Essential Functions

The Skills You Bring:

• Client support and customer service experience

• Team player and a good listener

• Strong reporting and documentation abilities

• Excellent written and verbal communication skills and can flourish in a fast-paced environment with multiple, sometimes shifting priorities

• Ability to work independently and to also work effectively as part of a dispersed team

• Strong analytical and diagnostic skills, e.g., root cause analysis, timelines

• Experience working directly with customer support to solve technical problems

• Must have a strong commitment to execution, follow through and timely communication

• Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical clients

• Good organization skills and a high level of attention to detail

Work Hours: 

• 12 hour day shift, onsite 

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

• Support and advocate for Visa clients comprised of financial institutions and vendors 
• Properly escalate incidents promptly per support guidelines and procedures 
• Proactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniques 
• Internal and External Bridge Stewardship in support of timely resolution of internal and client-facing issues 
• Work simultaneously and independently on multiple platforms 
• Assess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidance 
• Support scheduled changes 

  

The position is permanent day 12 hours shift schedule. 
This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location. 

 

• As Regional Head of HR you will build up the HR organization in Asia Pacific and can expect exciting tasks and a wide range of personal and professional development opportunities in a dynamic team and a highly attractive market environment, both during the reorganization phase and in the future.
• Together with your team, you will actively shape the development of the business together with the respective management and identify needs for HR topics at an early stage, which you will work on independently.
• With your experience, you will work on all HR-relevant issues and support the business on the HR side and win others over to your ideas.
• You act holistically by keeping an eye on the perspectives of all stakeholders and implementing issues professionally and sustainably.
• You will work closely and trustingly with specialist departments, employee representatives and the HR community, embedded in a matrix organization.
• You will work in global projects, plan and manage your areas of responsibility independently and implement them successfully.
• You will ensure continuous coordination with all internal and external stakeholders and ensure a high level of transparency regarding the project status.
• You will be responsible for initiating, developing and implementing HR processes, strategies and initiatives for the region and steer external provider (e.g. for payroll).
• You will also prove the ability to partner with groups to increase retention, build employee relations and drive employee engagement.

As a Cyber / Network Security Maintenance Associate Engineer, you are required to provide maintenance support to clients. You will play a key part in Technology Services Delivery team to ensure security solution maintained at the highest quality and standard.

What will you do?

• Perform research on latest vulnerabilities
• Provide technical consulting and advise 
• Provide post-installation troubleshooting and technical support by phone or remotely
• Keeping up-to-date with the latest news and threats in the security industry 

To be populated by Early Careers TA in SmartRecruiters.

What’s it all about?

A Visa Operations Command Center (VOCC) is a team with staff based in Singapore, UK, and US. The team is well diverse within an amazing collaboration culture and working atmosphere, where we foster creativity, while supporting what we love the most connecting millions of people every day. 

The analyst is expected to drive incident resolution upwards of 90% of all issues without the need for any escalation. Ideal candidate must possess demonstrable leadership qualities combined with technical expertise, and client advocacy to be able to drive and direct a best-in-class ITIL focused service to Visa customers. The Associate Analyst will be required to drive Service level expectation against performance to ensure that external and internal clients experience a positive response to inquiries, issues, and events. The preferred candidate will possess all the following competencies.

 

What we expect of you, day to day.

• Identify ways to improve processes and procedures generates new ideas and options.

• Work with technical teams to identify and implement improvements in tools and monitoring using automation or other technical solutions.

• Work with Management and Operations SMEs to identify potential areas of improvement in processes. Develop and implement those improvements and engage with Operations teams to ensure process improvements are distributed effectively including the provision of education.

• Communicate effectively throughout the incident management process to ensure that all communications are timely and accurate.

• Able to prescribe the fastest and easiest resolution path.

• Track and update all incidents in the incident management system, ensuring that documentation is thorough, accurate and meets ticket quality standards.

• Provide system administration on multiple server platforms, in the resolution of incidents. Liaise with support groups in the resolution of incidents for complex, unfamiliar issues.

• Able to anticipate and resolve additional potential problems with our critical applications support. 

• Maintain technical skills through participation in ongoing training.

• Ability to identify, analyse and isolate anomalies presented via standard alerting utilizing a variety of hardware and software testing tools and techniques.

• Will take the leadership role and will be accountable for the management of highly critical events that may have the potential of major financial and or reputation impacts to Visa, Inc.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

 

• Desired candidate will be part of the Visa Operations Command Center - monitoring all critical production applications (Commercial and Money Movement Solutions) and resolve or manage the prompt resolution of all incidents.

• Support project schedules and changes which can include participation in UAT testing, creation of process and procedures, and assist with training specific to team.

• Review and approve new alert handling procedures and ensure they are written clearly and can be carried out by all analysts.

• Team player who can independently work towards the deadline of critical projects. This will include tasks such as knowledge transfer between teams, understanding and adhering to organization’s standard while assisting in project deliverables.

• Chair and actively drive critical/major incident resolution to meet group MTTR objectives.

• Document and communicate critical milestones/progress of ongoing incidents on a bridge call timely and accurately.

• Accurately and promptly assess/solicit the impact, take ownership, and drive incidents to resolution as dictated by the impact and severity of the problem.

• Responsible for the internal and external communication of issues to users, other internal support groups and the customers via pages, email or phone.

• Correlate critical alerts on monitoring platform with actual system outages.

• Follow documented operations processes and work with appropriate groups to administer and maintain these policies to ensure standard approach is adopted during escalation or when implementing system changes.

• Provide an Operations and Support perspective in the adoption of new technologies and the implementation of new software.

• Resolve incidents promptly without escalation.

• Constantly follow-up on all open incidents and problem tickets to meet group objectives.

• Work on multiple platforms including ticket queue, mailbox, alert console and phone calls.

• Provide routine L1 system administration on multiple server platforms (Windows, Unix/Linux).

• Propose process/procedure improvements to better the department and services provided.

• Offer effective/sound recommendations to address repetitive issues.

 

Work Hours: This position requires the candidate to work 12 hours shift work during the day (with a 2 weeks rotation). When scheduled, the staff would be required to work on weekends and public holidays.

 This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

• Partner with the Global Talent team, HR, and Business leaders to create and implement integrated talent management strategies, tools, and processes to drive a culture of career growth, talent mobility, performance accountability and leadership development.
• Lead strong succession planning and long-term projections of leader vacancy needs, developing creative and effective approaches to bridging gaps in the short term and long term.
• Provide expertise in areas of leadership and team development, organizational design and culture in partnership with HR & Business leaders that enable achievement of business's goals; leading this through a team of experienced TM partners supporting multiple countries.
• Lead talent management processes such as annual succession planning reviews and performance reviews to ensure effective identification of high potential talent and overall pipeline of talent.
• Critical role management – agreeing key roles, monitoring incumbents, developing successors.
• Use insights from the process to implement impactful solutions to trending development needs and succession gaps, including development of high potential talent.
• Vendor management on MSA, NDA service level agreements, and performance tracking. Liaise with vendors on deliverables and logistics to site deployment. Ensure deployment window in place for vendors to deploy equipment and resolving issues with connectivity and positioning.
• Represent regional needs to the Global Talent Development team and identify, create and implement complementary regional solutions where required.
• Data Analysis and Reporting: Leverage data-driven insights to assess the effectiveness of talent management programs and initiatives. Regularly report on key talent metrics, providing actionable recommendations for continuous improvement.
• Drive activities associated with the Performance Management cycle including goal setting, mid-year reviews, calibration, development planning, year-end reviews.
• Partner closely with Talent Acquisition teams to prioritize critical open roles and active movement of high potential internal talent into open roles.
• Singaporean Only.

MUFG Investor Services IT team is looking for a talented and experienced Application Support Analyst who will be responsible for supporting banking applications such as Flexcube, SWIFT, MUFG Automated Payment System, FX All and MUFG FX, in addition to integrated banking products.

Successful applicant should have experience in working with banking solutions for Financial and Fund Administration Institutions. This person will be responsible for the delivery of internal operations and support, he/she will interact with the external vendors, and be part of an internal team managing a portfolio of in-house/vendor applications. The candidate will play a crucial role of linking the business teams and the IT solutions group.

You Will:

 

• Play a key role as part of a global support team covering the IT Core banking applications (Flexcube, SWIFT, MUFG Automated Payment System, FX All and MUFG FX),
• Provide Level 2 Incident & Problem Management support by working with vendors &/or Internal support teams to resolve technical and user issues during product migration and BAU,
• Coordinate with vendor and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes,
• Document IT user procedures around IT Change Management & business user procedures while effectively supporting user training,
• Support Project Managers in ongoing initiatives related to the Core Banking Solutions.
• Interact with vendors of financial systems about technical issues and the coordination of enhancements.
• Participate in new platform releases, as well as testing activities to confirm system changes, upgrades, and enhancements, ensuring they meet quality standards before deployment.
• Development and enhancement of the platforms to increase automation and expand the utilization of features,
• Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution,
• Examinations and Audits - Respond to requirement from regulators and auditors to provide appropriate support for information requests.

All the Better:

• Knowledge of IaaS (e.g. Amazon Web Services (AWS), Microsoft Azure)
• Good working knowledge of Microsoft Windows Server environments, Linux, Java applications, Microsoft IIS, Apache Tomcat, Weblogic, SQL Server, Oracle DB.
• Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards (certification will be a plus).

This is a vital role in ensuring MFS can calculate independent Net Asset Values of investment funds. A Fund of Funds Middle Office Operations (FOF MOO) Junior Associate Director will operate and oversee reconciliation and NAV review technology to deliver a full reconciled gross Net Asset Value to client operations teams or clients, including cash, positions and receivables.

An FOF MOO Junior Associate Director will have a strong understanding of what drives the value of an investment fund, the types of products it trades and the nature of day to day operations between an investment fund and its counterparties, all alongside a keen interest in learning new technologies and skills.

Team Summary

Cybersource, a Visa company, is a global leader in eCommerce payment management. Cybersource was one of the world's first payment gateways, connecting online merchants to payment networks, including Visa. Today, Cybersource offers a full-service payment management platform for eCommerce merchants, combining global payment processing, fraud management and payment security systems.

The Tech Support Analyst team is a global Level 2 Client Services function within Cybersource. It carries responsibility for investigating and solving Cybersource product queries submitted by the client (Direct/Channel Reseller, the global Level 1 team, and other internal stakeholders). The role liaises regularly with numerous departments internally example: Account Management, Pre-Sales, Technical Account Manager, Back-Office teams to name a few.

 

What an Associate, Tech Support Analyst does at Visa:

The Tech Support Analyst team is a Tier 2 Client Services team tasked with supporting and assisting online and point of sale merchants, acquiring banks and partners using all Cybersource Enterprise products and services. The candidate will be responsible for providing web support, direct phone, and email to our clients. These will include assisting new and existing clients with setup of Cybersource’s digital/online payment services, educating client on the use of our enterprise business center, reports and continuing to resolve any hurdle the client might face during the interaction with the Support Analyst.

The candidate will work with other teams inside and outside the Client Service organization, provide product training, and interface with customers on a regular basis. Work streams covered by this role are scheduled, proactive & reactive in nature making this one of the most varied & flexible roles within the company. The role carries implicit leadership principle, so whilst there is no management of staff, the candidate will be required to work independently, flag concern, display accurate interpretation and response as a world class client services organization.

 

In this role, you are expected to:

• Accurately Interpret and response client queries on Cybersource Product and services
• Troubleshoot, replicate, and escalate product and services concern with Level 3 teams
• Using processing driven methodology
• Provide excellence client service standard
• Enter pertinent case data into CRM to track progress
• Liaise with appropriate internal teams and external parties to resolve outstanding client issues with Cybersource’s products and services
• Maintain expert knowledge of Cybersource products and services through training and self-study
• Own and maintain internal process documentation and Knowledge Base articles
• Configure internal systems to enable effective processing for clients using our services
• Offer knowledge sharing and internal support to local / global team

Why this is important to Visa?

The Level 2 function within Cybersource is a crucial client facing role in ensuring that various stakeholders are aware of challenges faced by the front-line teams and how these relate our products and requirements within an ever-changing landscape.

The function serves to display the wealth of product knowledge to our clients and our understanding on how we can help support their businesses.

Projects you will be a part of:

This role will involve process improvement and ad-hoc project assigned by the management team. The goals of these project are to improve and enhance service level targets.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Business Function: Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Responsibilities: Create end-2-end Client Service Journey maps and architecture to assist in roll out of IBG's Client Service model across the region to deliver CX outcomes. Draw insights from Voice of Customer (VoC) and bring perspective from other industries to support the Journey/Project plan. Practise data storytelling - use data to create the need for change as part of the Journey. Drive Change Management across IBG to ensure commercialization of the changes rolled out and ensure customer outcomes Work with multiple business units and stakeholders to lead and execute cross-department Journeys/CX initiatives. Requirements: Bachelor Degree with 2-5 years of experience in client facing role (direct/indirect) Familiarity with banking and financial services industry OR Service industry background. Strong data skills - ability to build and understand tiering models. Strong communicator who can influence others about the change Independent, detail oriented, Relationship led. Learning mindset, open to learning new concepts and techniques that enable the change Apply now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Overview of the team You'll be working in the Cybersecurity Department under the Defence and Resilience unit. You will play a critical role in developing and executing a comprehensive cyber resilience programme and establishing dynamic platforms for the firm as the cyber centre of excellence, driving cyber awareness and education, and vulnerability detection. The threat landscape is ever-evolving and the ability to anticipate, withstand, respond, and evolve defines the resilience of a company. Building cyber resilience and defence is a strategically important function within Temasek. The implementation of an effective and comprehensive cybersecurity resilience plan and strategy will enable Temasek to be better prepared during a crisis, ensuring prompt recovery and business continuity. Roles & Responsibilities The role will support the CISO in uplifting Temasek's cybersecurity resilience through the development and execution of an effective cyber resilience programme and the establishment of new/advanced cyber capabilities to strengthen cyber awareness and enhance cyber readiness and monitoring capabilities, thus driving a culture of cyber resilience across Temasek and its ecosystem. Drive the development and execution of an effective cyber resilience programme to support Temasek's mission and vision as the organization undergoes increasing digitisation in the face of evolving threats Carry out independent review and analysis of cyber threats, alerts, potential gaps and vulnerabilities Work closely with the CISO, senior management and business units to organize and run regular cyber exercises and workshops to strengthen crisis communications and incident response, management, and recovery Work closely with the CISO and appointed consultants/vendors/providers to support the cyber engineering of threat detection capabilities and fine-tuning of existing cyber use cases Engage service providers, business partners, and internal stakeholders to plan, evaluate, and conduct IT security testing activities and cyber exercises in a timely, secure, and safe manner Introduce engagement forums, the community of practices, and cyber awareness campaigns including the conduct of simulated phishing exercises with internal and external stakeholders to uplift cyber awareness, readiness, and vigilance across Temasek and its ecosystem Work closely with Business Units and the Technology department to review the effectiveness and adequacies of current business continuity plans, disaster recovery plans, playbooks, backups, and redundancies as well as the availability of resources to support a cyber crisis Support the establishment of framework and indicators in accordance with overall cyber strategy to continuously assess and measure the cyber resilience profile of Temasek and its ecosystem Support the conduct of engagement with internal and external stakeholders to enhance the overall cyber resilience of Temasek and its ecosystem Support and carry out any other tasks as assigned Requirements At least 4 years of relevant information security operations, cyber engineering, threat analysis, and/or risk management experience with at least 2 years in managing cyber security operations, conducting cyber threat analysis, threat hunting, IT security testing, and/or incident response Bachelor's degree in engineering, information technology/security, cybersecurity, and related fields. Professional information security certifications such as CISSP, Certified ethical hacker, and relevant GIAC certification will be an advantage Possesses a strong cyber technical background with hands-on experience in cyber threat analysis, incident management, IT security testing, and security operations. Prior experience in handling cyber incidents, conducting red-teaming, vulnerability assessment, forensic investigation, and penetrating testing as well as organization-wide table-top exercises will be an advantage. Capable of articulating cyber and technical issues in a clear and actionable manner that highlights business risk context for the leadership to make an informed decision Highly agile and possess strong cyber domain knowledge across multiple areas (such as SOC/MSS, network, application, and infrastructure security, data & information protection, supply chain security, AI, and cloud computing security) and knows cyber regulation and compliance Strong communication and interpersonal skills, with proven ability to manage multiple priorities, and collaborate across business units and partners to achieve desired end goals Soft Skills Possess an inquisitive, structured, and logical mind to drive end-to-end strategy development and implementation Strong analytical and problem-solving abilities Excellent cross-group and interpersonal skills, with the ability to communicate with technical and non-technical teams Ability to lead as well as work independently to organize, manage, conduct, and complete projects Excellent communication, presentation, and advisory skills, capable of engaging senior stakeholders Results-oriented, independent, assertive and self-driven

The Management Associate Programme (MAP) is the University’s flagship programme offering entry-level candidates the opportunity to a meaningful non-academic career in the higher education sector. As a world-class research university, NTU enables you to achieve your career aspirations with diverse job rotation opportunities, structured development programmes, and exposure to different facets of university management. Working with NTU’s faculty and researchers, you can be the driving force that strengthens NTU's four core pillars: education, research, innovation, and community.

The 2-year programme comprises of structured job rotations, on-the-job training and leadership development opportunities and is designed to help you gain critical knowledge and exposure to embark on a rewarding career with NTU.

Upon completion of the programme, you will join one of NTU’s departments and develop in-depth knowledge and expertise in an area that interests you. During the programme, you may look forward to:

• Developing skills and gaining exposure through at least two postings to a broad spectrum of roles, including departments in NTU’s corporate functions (e.g. Information Technology, Finance, Communications, Student & Academic Services, colleges/schools and research centres.)
• Curated onboarding programme to prepare you for a career in the higher education sector
• Exposure beyond NTU including secondment opportunities and overseas learning journeys.
• Leadership development and opportunities
• Regular engagement with senior leaders of NTU
• Opportunities to be mentored by senior leaders  

Requirements:

This programme is for entry-level candidates and working professionals with less than 3 years of working experience. Candidates from diverse disciplines of study are welcomed to apply. 

We are looking for all-rounded individuals who have a high level of drive and resourcefulness, the ability to influence, the tenacity to create impact, and who are team players. You should also possess keen analytical abilities and good interpersonal communication skills.

Please note that successful candidates will commence appointment in July 2024.

Hiring Institution: NTU

The Opportunity

IQVIA’s Real World Solutions is currently recruiting for an Associate Consultant, Biostatistician/ Epidemiologist to focus on real world evidence generation across APAC region. The successful applicant will have the opportunity to work with experienced healthcare industry, academic researchers, consultants, and data scientists. He/she will support the design, development, and delivery of a wide range of projects to our clients from database analytics, HEOR and patient centered research. Projects range in complexity from evaluating and scoping opportunities, research analysis and problem solving to assisting the development of recommendations for clients.

Responsibilities:

• Develop and execute statistical analyses for real world studies

• Work closely with project teams including project managers, epidemiologists, data scientists, statisticians and consultants across APAC and other regions to ensure accuracy and validity of data

• Maintain in-depth understanding of real-world designs and statistical methods including modeling approaches

• Provide statistical input in study protocols and prepare statistical analysis plan

• Support data analytics scripting and execution of analytics for observational research studies

• Use statistical programming ability to support development/maintenance of central analytics code library and updating existing coding with support from IQVIA data scientists

• Support project delivery including creating reports, presentations and other client deliverables, and participating in client meetings and workshops

• Develop and implement strategies to ensure accurate and timely delivery of statistical analysis results

• Excellent communications skills to effectively communicate complex statistical concepts to internal and external stakeholders

Skills & Experience Required:

• MPH, MSc or PhD (or an equivalent degree) in statistics, biostatistics, epidemiology, public health, or a related discipline

• Proficiency in the use of statistical software such as R and other statistical programming language

• Strong analytical and problem-solving mindset along with excellent written and verbal communication skills

• Compelling quantitative skills with the ability to learn and apply analytical tools and techniques for analysis

• Experience in designing and executing retrospective epidemiological studies using existing data sources

• Prior healthcare-related experience and computing skills with high level programming languages will be an added advantage

• Able to work independently in a multidisciplinary and culturally diverse team

• Excellent team player and self-motivated

• Fluency in English (spoken and written)

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are looking for a detail-oriented and tech-savvy CRM Technology Operations Associate to join our dynamic team. You will play a crucial role in setting up, managing, and analyzing audience segments for targeted paid media campaigns, ensuring optimal performance and campaign success. This role demands a strong understanding of CRM systems, data analysis, and paid media platform workflows. If you thrive in a fast-paced environment and enjoy working with data to drive strategic decisions, this might be the perfect opportunity for you.

This Role reports to the Technology Operations Director.

Key Responsibilities:

• Audience Segmentation:
  • Implement (local marketing and CRM teams) audience segmentation models for targeted paid media pushes.
  • Refine audience segments based on CRM data and campaign objectives.
  • Ensure segments have statistically significant match rates and are actionable.
• Quality Control & Assurance:
  • Conduct pre-push quality checks and post-push quality analyses of audience segments.
  • Maintain detailed records and logs for review with data and strategy teams.
  • Monitor audience performance and identify areas for improvement.
• Platform Integration Oversight:
  • Integrate new paid media account IDs (Google Ads, Meta Ads) into the CRM system.
  • Update, test, and activate audiences to existing paid media accounts.
  • Ensure smooth workflow and data exchange between CRM and paid media platforms.
  • Monitor audience performance and make adjustments as needed.
• Reporting & Analysis:
  • Generate monthly audience performance reports per market for each campaign.
  • Analyze the effectiveness of different audience segments across various paid media platforms.
  • Identify trends and insights from CRM and paid media data to inform future campaign strategies.
• Collaboration & Communication:
  • Maintain strong communication with data and strategy teams, providing regular updates and insights.
  • Stay informed about industry trends and best practices in audience segmentation and paid media platform management.

Overview of Division/Department NA Company Profile NA Job Responsibilities Supporting team lead for Leading and managing the functions in System Risk Management Identifying and analyze potential risks and vulnerabilities in systems, applications, and technology infrastructure Conduct comprehensive risk assessments to determine potential impact and likelihood of identified risks Create and maintain documentation related to system risks, vulnerabilities, and mitigation strategies including TRM framework in accordance with MAS TRM guidelines Complying regulations, compliances and internal/external audit Supporting team lead to lead incident response efforts in the event of a security breach or system compromise Proceed cross functional support across functions in SGAD, such as business planning team, strategic planning team, HR, Audit function, financial planning team and compliance team Communicate with regional IT team and HO global IT team for any System Risk related matters Communicate with Compliance team for regulations and compliances matters Communicate with Internal/External auditor to support SGAD IT audit as window Support for regional IT team and HO global IT team for any System Risk related matters Job Requirements A Bachelor's Degree from Singapore local universities At least 5 years of experience in technology risks assessment in banking environment. Certification in CISSP / CISA is preferred Knowledge and experience in Governance, Risk and Compliance are needed. Prior experience in MAS regulatory compliance and in a managerial/leadership position are needed. Expertise of technology risk assessment process and creation of remediation plan. Good risks instinct and the ability to acquire consensus among stakeholders. Business-level proficiency in both the English languages as you are required to communicate, read and understand as well as respond and present to stakeholder and leaders.

Overview of Division/Department Our Business Planning Team sits within the Singapore Corporate Banking Department. The Business Planning is responsible for promoting and cross-selling the extensive range of the Bank's products and services to our corporate banking customers. Company Profile MIZUHO BANK SINGAPORE IS PART OF THE GLOBAL MIZUHO FINANCIAL GROUP, INC. (LISTED ON THE TOKYO STOCK EXCHANGE AND NYSE) AND IS ONE OF THE LARGEST FINANCIAL SERVICES COMPANIES IN THE WORLD. Job Responsibilities Monitoring and reporting Singapore Corporate Banking Department overall performance. Generate the reporting way of new scheme in coordinate and discussion with other department. 1. Data Processing work • Check data for error and amendments • Data clean- up and revision • Link data to staff in- charge for target monitoring • Provision of figures to stakeholders & management 2. Project management operations of new and existing implementations • Customer list updates for new FY for new staff in- charge (staff turnover, organization reshuffle) • Daily reporting for balance figures and transaction • Database reports maintenance for all reports published 3. Database Migration for SEIBI implementation • Ensure accuracy of new database to be affected by SEIBI 4. Contribution towards Operational Excellence • Developing reports with new requirements for other stakeholders within department • Contribution towards refining Profit projection / management Job Requirements Bachelor's degree in computer science, mathematics, statistics, or related field 2-3 years professional experience in data analysis or a similar role Proficient in Excel Analytical and problem-solving skills Attention to detail and accuracy Excellent communication skill