Total 4,041 it support executive job vacancies in Information Technology category in Singapore

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Assess the needs of clients and/or their caregivers, customize care plans, and provide relevant service linkages within the healthcare and social service sector
• Monitor the conditions of clients and/or caregivers of persons with dementia and provide them with relevant emotional and cognitive support
• Raise awareness on mental health by engaging caregivers in psychoeducation efforts (e.g. trainings, workshops, broadcasting)
• Support the run of the PDS Caregiver Support Network
• Ensure proper maintenance of case documentation

Requirements:

• Diploma Holder
• Passionate to work in the mental health sector and community services
• Strong interpersonal and communication skills
• Must be willing to work on weeknight and/or Sat morning (when necessary)
• This position is on contract basis

Work Location: Teck Whye

Work Service Area: West Region

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

• Design solutions to improve our data delivery capabilities, data quality monitoring, and data pipeline lifecycle.
• Administer our cloud applications such as AWS Glue, Sagemaker, LakeFormation, iceberg lakehouse, etc.
• Managing Regression Testing Suite, Continuous Integration and Continuous deployment Pipelines.

Requirements

• 1-3 years of designing and building production data pipelines from ingestion to consumption in a cloud environment using SQL and Python.
• Experience in cloud application architecture & administration in AWS or Azure. Hands-on experience designing, building and operationalizing large- scale enterprise data solutions and applications. (Airflow, Databricks, Snowflake, Serverless Functions, Cloud storage preferred).
• Background in in custom ETL design, implementation, and maintenance. Hands-on experience with Unix/Linux Command Line Interface (CLI).

Interested applicants may send in their detailed resumes, with subject title: 105 Data Engineer. Kindly send your CV in MS Word format

(Reg. Nos. R1104128)

IT Consultancy & Services Pte Ltd

EA License No.: 92C5311

For more information about ITC, please visit us @ www.itcspl.com

Requirement

• Diploma/Bachelor's Degree in Computer Science, Information Systems, or related field.
• At least 6 years of work experience as Network Engineer
• Experience of Aruba Clearpass (NAC)
• Experience in firewall, switches, routers, proxy, load balancers, NAC, Wireless, remote access (VPN)
• Skills on Alcatel switches, Aruba Wireless Controllers, Palo Alto firewall, Network Access Control, RSA, F5, VPN, DNS, Alteon Load Balancers.
• Skills in SDWAN and VxLAN
• Skills in Cloud infrastructure (AWS) will be an advantage

Responsibilities

• Responsible for day-to-day Operation and administration of network and security infrastructure.
• Manage and maintain the network infrastructure and handle projects assigned by managers
• Monitor the network performance (bandwidth usage, health of network equipment etc.) to ensure network availability and reliability.
• Support network related service requests and analyzing and optimizing network performance
• Collaborate with cross-functional teams, including vendors or business partners to troubleshoot and resolve network outages, ensuring minimal downtime and service disruption.
• Design and implement new network solutions and improve efficiency of current network infrastructure.
• Involve in Procuring of network equipment and managing subcontractors involved with network installation.
• Communicate effectively with stakeholders, service providers, including vendors to provide updates on network status and incident resolutions.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

Job Descriptions:

● Collect and analyze clients requirements.

● Work in teams to design, test and develop localization and customization of Yonyou ERP and Cloud solutions.

● Plan and manage developing resources and schedule including system configuration, integration testing.

● Conduct review & integration testing to ensure the quality of deliverables before handing over to users for UAT.

● Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently.

● Solve technical problems during project delivery.

● Document all engagements including the creation of design documents, technical specifications, process documentation, specification, system deployment documents, ERP system integration and interface documents and publish reports.

● Receive training about Yonyou ERP products, industry, and project management.

● Provide pre-sales support from technical perspective, including product &technical solution proposal.

Requirements:

● 3 years of experience in Business applications and cloud solutions, ERP experience

● Graduated in Information Technology, Engineering, and supply chain management.

● Account, Supply Chain Management business knowledge or experience preferred.

● Preferably familiar with SQL query and has experience in DBMS e.g. SQL Server, Oracle will have an advantage.

● Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue

● Excellent problem-solving and analytical skills and good verbal and written communication skills.

● A team contributor who can learn extremely fast, perform under pressure and excel in a fast-paced environment.

● Fluency in both English and Mandarin is required to liaise with English and Mandarin-speaking associates.

● Will be based in Singapore and travel for overseas projects in Southeast Asia

Key Responsibilities

• Level 2 Production support.
• Manage day to day issues including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents
• Act as the focal point for critical/high impact incident resolution for application systems that are in production
• Manage and support high-availability 24/7 production systems with an on call option during non-office hours with team member’s rotation on weekly basis. Require to be in onsite depends on issue criticality.
• Ensure end of day batch process is getting completed successfully for multiple applications across country on everyday.
• Correlate events across multiple systems to narrow down potential root causes of problems.

Key Requirements

• Min 3 years of hands-on experience in, Java, J2EE, Struts, Spring, Oracle, Micro Service, UNIX, CTRL+M technology related supported applications.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Splunk, Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

The Opportunity

Altus Group has a new and exciting opportunity for a Client Support Analyst and Trainer, to join our APAC analytics team. The successful candidate will support and train clients throughout the APAC region in using the ARGUS suite of software applications. This role is for someone who thrives in a customer-facing, problem-solving role. We need someone with an analytical mindset who has experience working with financial models and cash flow calculations in the real estate sector.

Where are you now?

You are a real estate graduate or analyst with a background or experience in the Real Estate sector. You love the Real Estate industry and would like to support it through developing expertise and experience at one of the commercial real estate (CRE) industry’s leading technology providers.

What can your career path look like?

Joining us now as a Client Support Analyst and Trainer is just the first step into a rapidly scaling company. You will ultimately be in direct and constant contact with the industry, helping to resolve real estate and technological issues. As a global leader in the CRE Tech industry, there are multiple career paths for you into roles in Product as a Subject Matter Expert or a Business Analyst.

What our new Customer Support Analyst will do?

• Resolve issues. Identify, analyse and solve problems affecting clients from a software use perspective.
• Respond to inquiries. Provide timely, intelligent and professional responses to customer calls and emails.
• Communicate. Actively support the client in all aspects through to problem resolution, keeping the client informed throughout life of incident.
• Instruct. Facilitating in-classroom training at both client sites and our Singapore office; successfully teaching complex software usage and property theory by breaking it down into engaging layman’s terms.
• Networking. Creating and nurturing relationships with the academic community; arranging complementary training for university professors, organising software rollouts in university labs
• Document. Clearly and concisely log and track details of solutions and maintain the resolution database.
• Learn. Come up to speed on new technologies, software, and concepts.
• Prioritise. Recognise when issues need escalation to senior representatives or Development.
• Collaborate. Work closely with global inter-company departments/teams such as Sales, Sales Ops and Development to provide assistance and resolve product queries raised by our clients.

Who are you?

• A university graduate. You have a Bachelor’s degree in Real Estate, Finance or Business (or related field).
• A strategic thinker. You enjoy analysing financial data from a strategic perspective.
• A problem solver. You are a logical thinker; yet you are incredibly adept at thinking of all possible answers. You believe in researching options and creating innovative solutions.
• An outstanding communicator. You are concise, on point and effective. You are able to communicate complex requirements and technical details clearly across the team.
• A stickler. You insist on keeping up with industry standards and trends. You are extremely organised and you pride yourself on being detail-oriented.
• A customer champion. You find personal and professional satisfaction in working with customers and providing support. You have strong tech-to-non-tech translation skills.
• A team player. You have excellent interpersonal skills. You work equally well independently or as part of a team.
• IT Savvy. You have an interest and are eager to learn new technologies quickly. You’re comfortable with software installation and configuration.

Our client is a one-stop communication solutions and services partner. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Network Architecture: Design, implement, and manage sophisticated network solutions that ensure high performance, reliability, and scalability.
• Project Collaboration: Work with cross-functional teams to define network needs for new projects and provide technical guidance throughout.
• Infrastructure Management: Lead the planning, execution, and upkeep of IT and IP network infrastructures, including routers, switches, Wi-Fi, firewalls, and servers.
• Technical Support: Provide expert technical support and troubleshoot issues both onsite and remotely.
• Technology Evaluation: Assess and recommend new technologies and tools to boost network performance and security.
• Industry Collaboration: Work with vendors, partners, and external experts to stay informed about new threats and industry developments.

Requirements:

• Degree in related field
• Relevant experience
• Possess CCNP or CCIE or HCIP or HCIE certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Descriptions:

● Collect and analyze clients requirements.

● Work in teams to design, test and develop localization and customization of Yonyou ERP and Cloud solutions.

● Plan and manage developing resources and schedule including system configuration, integration testing.

● Conduct review & integration testing to ensure the quality of deliverables before handing over to users for UAT.

● Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently.

● Solve technical problems during project delivery.

● Document all engagements including the creation of design documents, technical specifications, process documentation, specification, system deployment documents, ERP system integration and interface documents and publish reports.

● Receive training about Yonyou ERP products, industry, and project management.

● Provide pre-sales support from technical perspective, including product &technical solution proposal.

Requirements:

● 8 years of experience in Business applications and cloud solutions, ERP experience.

● Graduated in Information Technology, Engineering, and supply chain management.

● Team Lead experience in fostering collaboration and achieving project goals.

● Proven project management experience with a focus on timely and high-quality delivery.

● Account, Supply Chain Management business knowledge or experience preferred.

● Preferably familiar with SQL query and has experience in DBMS e.g. SQL Server, Oracle will have an advantage.

● Excellent problem-solving and analytical skills and good verbal and written communication skills.

● Will be based in Singapore and travel for overseas projects in Southeast Asia

Morgan McKinley is seeking an Tech Support Specialist(Japanese speaking) for a 12 month contract assignment with a possibility to extend or to go perm!

Key Responsibilities:

• Provide technical support to product administrators via a ticket management system, adhering to SLAs.
• Communicate with customers through email, live chat, screen sharing, and phone support.
• Troubleshoot and log customer issues using internal technical tools.
• Collaborate with engineering and product teams for swift resolution.
• Manage more than 20 tickets per day, performing escalation and incident management duties.
• Identify trends and escalate issues outside support scope.
• Utilize internal and external resources for effective communication.
• Maintain privacy and security standards when sharing information.
• Identify inefficiencies and suggest workflow improvements.

Qualifications:

• Strong knowledge in web technologies, Identity and Access Management, APIs, integrations, webhooks, live streaming, mail servers, networks
• Min. 2 years supporting enterprise-level customers via multiple channels.
• Proficiency with Windows, Mac, iOS, Android, Microsoft Suite, and ticket management software (e.g., Zendesk, Salesforce).
• Self-managing with strong problem-solving skills.
• Ability to manage and prioritize more than 20 complex tickets daily.
• Excellent critical thinking and analytical skills.
• Collaborative team player with strong interpersonal skills.
• Adaptable to fast-paced environments and constant changes.
• Confident communicator with strong empathy and cultural awareness.
• This candidate should have business-level proficiency in Japanese is greatly advantageous as this will be liaising with Japanese-speaking suppliers and stakeholders.

Why Join Us?

• Dynamic and collaborative team.
• Engage with cutting-edge technology.
• Opportunities for growth and professional development.
• Competitive salary and benefits.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

ROLES & RESPONSIBILITIES

• Manage a technical team that provides repair services and Preventive Maintenance for all equipment's.
• Manage and to complete the Preventive Maintenance according to the schedule for twice a year.
• Familiar with MS Office, especially Excel.
• Manage equipment installations logistic – pickup & installation for central & regions. Provide report for Breakdown and installation
• Train / work with service specialists and contractors.
• Manage ordering spare parts and equipment's.
• Provide reports for monthly KPI’s and Score Card reports.
• Other ad-hoc duties as assigned

REQUIREMENTS

• Diploma in Electrical/Mechanical/Air-Cond & etc
• Experience in basic air-conditioner/refrigerator service & maintenance
• Able to supervise subordinates closely, customer driven and meticulous

Work Location: Kaki Bukit View

Interested candidate please submit your resume with current/last drawn salary and salary expectation.

We are seeking a skilled Lead Executive in Financial Reporting to join our team. The ideal candidate will be responsible for performing a range of financial reporting tasks, including, and not limited to, day-to-day budget operations, month-end and year-end closing activities, budget utilisation, accounts reconciliation, and audit schedule review. Additionally, this role involves business partnering with various Schools and Department and preparing financials to management.

Responsibilities: -

· Manage daily budget operations

· Liaise with internal and/or external stakeholders on budget operation matters and financial reporting

· Prepare statutory submissions or attend to requests from government agencies as necessary

· Prepare financial and management reports

· Possess analytical skills and able to problem solve work issues across functional areas independently

Ability to identify opportunities for process improvements

· Ensure adherence to internal controls and compliance with policies, and accounting standards.

· Undertake other ad-hoc projects or duties as assigned.

Requirements: -

· Qualification in Accountancy or its related disciplines, with at least 6 years of relevant experience in financial and/or management reporting

· Ability to collaborate effectively with internal and external teams

· Good written and oral communication skills

· Good analytical and critical thinking abilities

· Independent team player who is organised, confident and adaptable to changing environment

· Proficient skills in Microsoft Word, Excel, and PowerPoint

Experience with Workday system would be advantageous

Successful candidate will be offered a 2-year contract in the first instance.

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• Be willing to travel if needed.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Responsibilities:
IT Projects Implementation:
• Assist in software project implementation of warehouse automated storage and retrieval machine for customer, including supporting integration to customer ERP system, IT infrastructure and customers networks.
• Collaborate in setting up the machine, configuring software,
• Performing UAT/SIT, Software user Training for customer and internal staff, Software Go live support
• Document IT projects comprehensively, outlining processes, configurations, and outcomes.
• Conduct IT site visits to assess requirements, troubleshoot issues, and gather insights for improvement.

IT Service support:
• Provide remote helpdesk and onsite support services for customers, addressing their technical needs promptly and professionally.
• Be stationed onsite on scheduled days to offer hands-on IT software support and ensure customer satisfaction.
• Prepare detailed IT service reports for accurate tracking and analysis.

IT Tasks and Ad-hoc Duties:
• Undertake various IT-related tasks as required to support onsite customers effectively.
• Respond to IT ad-hoc duties assigned by the Supervisor, demonstrating adaptability and versatility.

Qualifications & Requirements:
• Minimum of a Diploma or higher in Computer Science, Information Technology, or equivalent field.
• Available to travel for support customer in Singapore & Malaysia
• A minimum of 3 years of hands-on experience in a similar position.
• Mandatory experience in software application support, with exposure to systems like inventory, warehouse management, ERP.
• Familiarity with basic IT infrastructure, server setup, and network troubleshooting.
• Effective communication skills to liaise with team members, customers, and vendors.
• Proficiency in escalating technical and customer inquiries clearly to technical teams and superiors.

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Stepfan Soon Yit
We regret that only suitable candidate will be notified.

GEMS Recruit/EA License : 23C1459
EA Personnel No : R24120893 (Stepfan Soon Yit)

Job Description:

• Attend to internal and external inquiries at the counter.
• Handle Medical Report/Records queries.
• Assist in sending acknowledgment letters and receipts.
• Extend Medical Report/Medical Records deadlines as needed.
• Respond to external queries about Medical Report applications.
• Sort incoming mails and faxes.
• Receive documentation from staff or Courier Services.
• Manage returned cases from departments and clinics.
• Coordinate appointments for Workman Compensation/Specialist Medical Report/Objection.
• Manage the MRO hotline and respond to queries.
• Follow up on AM/PM process and close Records requests.
• Process Inter-hospital loan requests.
• Tag internal/external emails in a shared system.
• Assist Executives with ad hoc tasks.

Requirements:

• Diploma in Business or similar.
• 1-3 years of administration experience.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

At Baker Tilly Singapore, we welcome highly motivated and committed individuals who share our core values to join us. We are committed to our values of leading by example, delivering quality services with integrity, communicating openly, acting ethically, and fostering a community built around civic responsibility and teamwork.

We are looking for an IT System Administrator, who will be involved in the installation, configuration, and troubleshooting of hardware and software systems.

In this role, you will:

• Install, configure, and troubleshoot hardware and software systems, including operating systems, applications, and network components.
• Microsoft 365 administration on Intune, Entra ID, Sharepoint, Exchange, and Defender.
• Server administration on cloud and on premise, Domain Controller, Active Directory, IIS, DNS, VOIP, LDAP.
• Network administration on firewall, switches, VPN, VLAN, WiFi controller.
• Resolve Level 1 and 2 computer or application issues to local and remote users.
• Escalation of Level 3 Application Issues to third-party vendors.
• Maintain proper logging and maintenance of help desk requests via ticketing system.
• Conduct regular system backups minimize data loss in the event of a system failure.
• Maintain IT related Fixed Assets to support onboarding/ offboarding process.
• Maintain and ensure compliance with all IT/ISO related policies and procedures.
• IT project coordination and vendor management.

We are looking for people with the following:

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-4 years of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Proven experience on Microsoft 365 platform and Cloud Iaas
• Experience with networking concepts and technologies
• Experience with Cisco Meraki and Microsoft Power Platform is a plus
• Knowledge in cybersecurity practice is a plus
• Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision

We regret that only shortlisted candidates will be notified.

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support tRhe Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements & Qualifications

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business trravelling may be required for this position.

Job Location

2 Changi South Avenue 2, Singapore 486354

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in Corporate & Investment Banking Merchant Services, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Job responsibilities

• Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm

• Improve operational stability and availability through participation in problem management

• Monitor production environments for anomalies and address issues utilizing standard observability tools

• Assist in the escalation and communication of issues and solutions to the business and technology stakeholders

• Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• Bachelor’s degree in computer science or related fields

• Minimally 2 years of Application Support/ Production Support or Site Reliability Engineering Support related experience

• Excellent verbal and written communications along with strong interpersonal communication skills.

• Creative thinking to deliver solutions through continuous Service improvement programs

• Proficiency in one or more of the following cloud platforms: AWS/Azure/google cloud offering

• Proficient in any of distributed technology: Java/Unix/Lynux or equivalent technology and database(RDBMS) tools such Oracle/SQL or equivalent.

• Knowledge or working experience in one of the batch scheduling tool for ex. Autosys/control M/CA-7 etc.,

• Exposure to monitoring tools such as Geneos, Netcool, Grafana and log analytical tool such as SPLUNK & AWS Open search

• Understanding of ITIL principles such as Incident Management, Change Management and Problem management

• Ability to identify problems, analysis, troubleshoot, suggest, deliver tactical and strategic solutions to clients

• Ability to Multitask and work in a dynamic and challenging environment.

Preferred qualifications, capabilities, and skills

• Knowledge of one or more general purpose programming languages or automation scripting such as C, C++, python is preferred.

• Prior Knowledge and or working experience in Cards, Payment processing system or banking and financial services is an added advantage

• Exposure to any of legacy payments processing systems like stratus ,Tandem/ or equivalent payment processing system would be advantageous

• Hands on Experience in end customer handling would be an added advantage.

• Ability to identify improvement opportunities, propose and drive and continuous service improvement programs in production

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=241ef73741e3ceed3255601fcc996148

Job Description :

• Develop personas, empathy maps, and customer journey maps through user research and data
• Create user flows, wireframes, and prototypes around customer needs while balancing business requirements
• Communicate design ideas and prototypes to stakeholders and developers
• Analyze user feedback and activities and iterate to enhance the user experience
• Provide expert reviews on UX elements on websites and mobile apps
• Keep abreast of emerging industry and design trends and recommend them to supervisors

Job Requirements:

• Degree or certifications in design, human-computer interaction, or related field
• 3+ years of experience in post-graduate experience in hands-on UX design projects
• Proficiency in design tools such as Figma and Adobe Creative Suite
• Proficient in designing reusable UI components for design style guides and design systems
• Ability to conduct user research to understand user needs and behaviours
• Knowledge of current and emerging standards in accessibility and W3C guidelines
• Familiarity with design thinking methodologies
• Keen interest and understanding of emerging trends in UX design for websites and mobile apps
• Excellent communication and collaboration skills
• Applicants must submit a portfolio showcasing past UX design works

Our client is a one-stop communication solutions and services partner. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Network Architecture: Design, implement, and manage sophisticated network solutions that ensure high performance, reliability, and scalability.
• Project Collaboration: Work with cross-functional teams to define network needs for new projects and provide technical guidance throughout.
• Infrastructure Management: Lead the planning, execution, and upkeep of IT and IP network infrastructures, including routers, switches, Wi-Fi, firewalls, and servers.
• Technical Support: Provide expert technical support and troubleshoot issues both onsite and remotely.
• Technology Evaluation: Assess and recommend new technologies and tools to boost network performance and security.
• Industry Collaboration: Work with vendors, partners, and external experts to stay informed about new threats and industry developments.

Requirements:

• Degree in related field
• Relevant experience
• Possess CCNP or CCIE or HCIP or HCIE certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Act as the primary support for a critical application platform, identifying and solving issues within multiple components of critical business systems.

• Build knowledge and support the team, participating in problem-solving discussions.

• Demonstrate intermediate proficiency in Application Remediation.

• Provide Engineering Support and IT Troubleshooting with intermediate proficiency.

• Develop innovative solutions to enhance the performance and reliability of critical business systems.

• Collaborate with cross-functional teams to troubleshoot and resolve application issues.

• Conduct thorough analysis of system logs and performance metrics to identify areas for improvement.

• Implement proactive measures to prevent future application failures.

• Stay updated with the latest industry trends and technologies to continuously improve application support processes.

Requirements

• Diploma in Computer engineering or related

• At least 2-3 years of relevant experiences

• Primary Skill: Java

• Intermediate in IT Troubleshooting.

Licence No: 12C6060

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gmJUAg4r

• Exposure to latest technology (Company undergoing cloud transformation)
• Leadership role (managing a team inhouse)

About the company

Our client is the market leader in their industry. As part of their plan to invest in technology, they are now hiring a new CRM Manager, IT – Asia to implement their CRM system and manage the inhouse CRM team.

About the job

Your responsibilities include:

• Playing the role of a bridge between the business (sales and marketing) and external vendors in translating business issues into information systems and information management solutions
• Translating latest IT CRM trends into technology investment for organization that is suitable for adoption.
• Leading end to end IT CRM project implementation. This includes requirements gathering, blueprint, milestone planning, configuration/development and testing
• Leading the CRM team, assigning work and handling recruitment

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT CRM (Salesforce, SAP CRM, Oracle / Siebel CRM or etc). You should have implemented at least 1 end to end IT CRM implementation across Asia. You should have at least 5 years of experience in engaging business stakeholders. Candidates should have at least 3 years of experience managing a team which includes recruitment, assigning of work and performance appraisal.

Proven track record in leading projects across Asia will be of added advantage.

Whats on offer
You will have the opportunity to lead high value IT CRM Cloud project implementation with exposure to senior business stakeholders.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gmJUAg4r (EA: 94C3609/ R1219669)

Morgan McKinley is seeking an Tech Support Specialist for a 12 month contract assignment with a possibility to extend or to go perm!

Key Responsibilities:

• Provide technical support to product administrators via a ticket management system, adhering to SLAs.
• Communicate with customers through email, live chat, screen sharing, and phone support.
• Troubleshoot and log customer issues using internal technical tools.
• Collaborate with engineering and product teams for swift resolution.
• Manage more than 20 tickets per day, performing escalation and incident management duties.
• Identify trends and escalate issues outside support scope.
• Utilize internal and external resources for effective communication.
• Maintain privacy and security standards when sharing information.
• Identify inefficiencies and suggest workflow improvements.

Qualifications:

• Strong knowledge in web technologies, Identity and Access Management, APIs, integrations, webhooks, live streaming, mail servers, networks
• 2+ years supporting enterprise-level customers via multiple channels.
• Proficiency with Windows, Mac, iOS, Android, Microsoft Suite, and ticket management software (e.g., Zendesk, Salesforce).
• Self-managing with strong problem-solving skills.
• Ability to manage and prioritize more than 20 complex tickets daily.
• Excellent critical thinking and analytical skills.
• Collaborative team player with strong interpersonal skills.
• Adaptable to fast-paced environments and constant changes.
• Confident communicator with strong empathy and cultural awareness.
• This candidate should have business-level proficiency in Japanese is greatly advantageous as this will be liaising with Japanese-speaking suppliers and stakeholders.

Why Join Us?

• Dynamic and collaborative team.
• Engage with cutting-edge technology.
• Opportunities for growth and professional development.
• Competitive salary and benefits.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Candidates are to be comfortable with office moving to Kim Chuan area by Q4 2024 / Q1 2025.

Responsibilities:

• Prepare ship position updates

• Ensure the ship voyage is performed efficiently and that costs are kept to a minimum

• Coordinate the day-to-day operational activities and liaise with external parties to ensure efficient commercial operations

• Update clients on ship activities, personnel, and fleet changes

Requirements:

• Effective communication skill

• Experience with ship operations will be an added advantage

• Positive attitude and as a team player

• Good interpersonal skills and able to work well with others in a fast paced working environment

• Willing to handle department shift phone