Requirement

• Diploma/Bachelor's Degree in Computer Science, Information systems, or related field.
• At least 3 to 5 years of experience in administering Windows-based systems and infrastructure.
• Proficiency in Windows Server operating systems (2019)
• Good understanding of Active Directory, Group Policy, DNS, and DHCP
• Experience with virtualization platforms such as VMware and Hyper-V.
• Knowledge of scripting languages (e.g., PowerShell) for automation and scripting tasks.

Responsibilities

• Implement and manage Windows-based infrastructure and associated technologies.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
• Install, configure, and manage Windows servers and services, including IIS, SQL Server, Exchange 2019 and Skype 2019
• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
• Perform routine system and application updates, patches, and upgrades.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Procuring network equipment and managing subcontractors involved with network installation.
• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
• Monitor performance and ensure system availability and reliability.
• Monitor system resource utilization, trending, and capacity planning.
• Provide Level-2/3 support and troubleshooting to resolve issues.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
• Liaise with vendors and other IT personnel for problem resolution.
• Designing, writing, and updating both system documentation and network diagrams

Skills for Success

• At least 2 -3 years of network operations and/or network design background
• In-depth experience in TCP/IP (v4 and v6), BGP and MPLS technologies.
• Proficiency in underlying LAN/WAN technologies and protocols. (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
• Experience supporting large-scale peering/transit networks, with a sound knowledge of complex traffic engineering and Internet routing policies.
• Extensive hands-on experience with carrier-grade routers and operating systems.
• Working knowledge of DWDM Optical Transport technologies.
• Strong analytical and interpersonal skills, including proven abilities to adapt to dynamic project environments, while able to manage multiple
• Strong troubleshooting methodology and experience in an operational environment.
• Strong software development skills, including Python programming and Ansible/Shell scripting is highly regarded.
• Proven hands-on network engineering experience.
• Solid understanding of the OSI or TCP/IP model
• Hands-on experience with monitoring, network diagnostic and network analytics tools
• CCNP or higher (CCIE and/or CISSP highly valued and preferred)

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Description & Requirements

• Design and develop software for automated semi-conductor process equipment.
• Improve equipment performance through CIPs and other development initiatives.
• Support field work to upgrade and resolve customer issues.

EDUCATION AND EXPERIENCE

• Minimum Degree in Electrical & Electronics Engineering/Computer Studies or it’s equivalent.
• At least 3 years’ experience in programming on Windows (XP and above) environment.
• Good experience in C++, VC++, MFC, SQL and OOP.
• Good knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.
• Hardware experience in using Servo, Stepper Motion Controller, Analog Device and High Speed I/O.
• Knowledge in PLC will be an added advantage.
• Strong analytical and problem-solvin

Responsibilities

• Development of large-scale financial and/or trading systems.
• Take part in the end-to-end development process, including architecture decisions, design, code review, and implementation.
• Improve overall efficiency of the core systems, and optimize system architecture, performance, stability, and scalability.
• Review, test, and verify code to ensure quality and security standards are met.
• Identify key issues, bugs, and inefficiencies; propose and implement solutions to address issues.

Requirements

• 6+ years of development experience with Java as the main programing language.
• Experience with SpringMVC/Maven/MyBatis/Git, Spring Boot, etc.
• Experience with middleware and distributed technologies, such as Redis, RabbitMQ/Kafka, Zookeeper, etc.
• Prior experience in financial and trading systems development in financial services, FinTech is preferred.
• Strong analytical and logical mind, with the ability to tackle business and technical issues efficiently.
• Ability to conduct technical conversations in Mandarin, for day-to-day communication with outsourced development partners in Mainland China.

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or related field
• Minimum 1 year experience in IT end user support
• Hardworking , positive attitude
• Banking work environment
• 5 days work (9am to 6pm) at Alexandra Road
• Salary $2500 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

• 5 days, North, MNC
• Salary: $4200 - $4800
• AWS, performance bonus
• New position

Job Description:

• Design and develop custom software applications & automated equipment for in-house needs.
• Provide installation & commissioning support in overseas plant when required
• Manage assigned projects, from conceptualization to implementation.
• Prepare project documentation, including tracking of revision changes.

Requirements:

• Min. 2 years in application development
• Diploma/Degree in Electrical & Electronics, Computer Science or equivalent
• Proficient in .NET programming (VB, C#, C++)
• Preferably with Database programming knowledge
• Understanding of hardware/circuit design
• Experience in OpenCV for vision programming
• Able to work overtime and travel if required

Interested applicants, please send your profile to [email protected]

Responsibilities:

• Provide onsite maintenance support, including troubleshooting, corrective and preventive maintenance to Company maintenance customers
• Provide remote maintenance support
• Perform firmware updates
• Provide onsite/remote standby as and when if required
• Installation support for servers and storage system
• Knowledge of System OS
• Meet contractual SLAs
• Assist to monitor and propose spares requirement/replenishment
• Liaise with multi parties, such as customers, OEM, vendors, PM and sales etc.
• Provide incidents reports
• Update case report promptly and accurately

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 3 years experience as an IT System and Maintenance Engineer or similar role.
• Strong knowledge of IT systems, including hardware, software, networking, and security principles.
• Experience with system monitoring and diagnostic tools.
• Proficiency in operating systems (e.g., Windows, Linux) and virtualization technologies.
• Excellent troubleshooting and problem-solving skills.
• Strong attention to detail and ability to work independently.
• Good communication and interpersonal skills.
• Relevant certifications (e.g., CompTIA A+, Network+, Security+) are a plus.

To Apply:
Please send your latest CV in word file to [email protected]
Kindly indicate your availability, current and expected remuneration package.
We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)
Registered EA Personnel (Reg. No.:R1551322)

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Software Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Responsible for the implementation of technical projects and Industry 4.0 software solutions.
• Provides consultation and support to clients regarding software solutions and their integration into existing IT systems.
• Serving as a point of contact concerning the matters related to software systems, network administration as well as computer environments.
• Assess value chain process and tailor/modify software solutions to align with specific customer requirements.
• Provide software support, to coordinating and maintaining effective communication with machines sales team and other project teams.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum training or diploma/degree in Computer Science / Mechanical Engineering / System Engineer or other relevant field studies
• Minimum 2 years’ relevant working experience in software systems
• Experience with CAD/CAM software programming would be advantageous

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141(Tan Su Yee)

Our Client is in the Online F&B industry in Singapore. Due to their current expansion plan, they are looking for a Software Engineer (Ruby on Rails) to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Maintain high standards and creating scalable processes and support product management efforts.
• Participate in technical interview process of hiring new engineers.
• Responsible for designing and architect existing or new systems and platforms.
• Responsible for high-quality code and provide production-ready assurances through tests or QA
• Responsible and collaborate through code reviews and pair programming
• Coach the team to be proficient in testing and completing the work by documenting all necessary information to the product manager or stakeholder.
• Any ad-hoc duty as assigned.

Requirements

• Min Degree in IT or Computer Science
• Experience in Ruby on Rails framework, React JavaScript / Typescript.
• Proficient in writing tests with RSpec.
• Sounded knowledge of command line and toolchains (e.g. Zsh, Vim, Tmux).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Scope:

• Working with a back office development team, you will be responsible for the design and delivery of the software solution for a high volume and performance intensive back office of an Automatic Fare Collection (AFC) system
• Requirements gathering; · Design, development, and maintenance of the software
• Preparation and submission of deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the standard adopted by the Authority
• Assist the Authority with day-to-day application support issues
• Liaise with users on the requirement, design and testing issues.
• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentations;
• Strong analytical and problem-solving skills

Job Requirements:

• Extensive experience in analysing requirements, designing, development and delivering complex enterprise applications in Java/JEE, web programming on UNIX / LINUX and Windows environment
• Extensive experience in web based applications development (EJB, Servlets, javascript) and database application interfacing (JDBC, SQL) in Websphere Application Server and IBM DB2
• Extensive experience in Automatic Fare Collection (AFC) system; · Experience in Enterprise Service Bus (ESB), Microservices and REST
• Experience in database design, development and performance tuning
• Experience in Agile development methodology and continuous integration
• Experience in EMV and Payment Card Industry Data Security Standard (PCI DSS) will be an advantage

This Technical Support Engineer job description template is optimized for posting in online job boards or careers pages. It’s easy to customize with duties and responsibilities when hiring for a support role. Similar job titles include Customer Support, Software Support, Desktop Support, Help Desk and IT Support Engineer.

Technical Support Engineer responsibilities include:

• Taking ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teamsResponsibilities
• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• Provide prompt and accurate feedback to customers
• Refer to internal database or external resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Document technical knowledge in the form of notes and manuals
• Maintain jovial relationships with clients

Key Responsibilities:

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
• Develop unit test package, execute tests & document test results to ensure the quality of the program
• Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment
• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
• Prepare & maintain up-to-date system documentation.
• Analyse functional requirements to translate into application design using established design methodologies and guidelines

Requirements:

• 3-5 years of working experience in developing and delivering application software
• Possess relevant system development / maintenance experience using .NET-related technologies
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent

Responsibility:

• Responsible for provision, deployment, configuration, and administration of many different pieces of network and security-related hardware and software.
• Responsible for evaluate, test, and troubleshoot technologies when new technologies are onboard
• Responsible for provide technical support for resolution of customer problems, incidents, issues, requests, and queries
• Responsible for IT Governance on Network Security with monitoring and control tasks to ensure processes and implementations are executed correctly
• Experience with firewall rules implementation and troubleshooting upon incidents.
• Involve in update/upgrade/migration of security tools used by the team
• Maintain clear and functional documentations on process guides, technical instructions, network details, etc.
• Manage cybersecurity projects & coordinate with customer to deliver security solutions and initiatives timely.
• Any other adhoc duties as assigned

Requirements:

• Bachelor Degree/Diploma in Information Security or related field;
• Applicants with at least 1-2 years of relevant experience
• Strong knowledge and understanding of IT infrastructure and security operations
• Knowledge and understanding of Endpoint security, IDPS, WAF, APT, FW, Cloud Security
• Highly advantageous with hands-on experience in implementing CyberArk, McAfee, Fortinet, Cisco Extreme, Aruba, or Sophos solutions

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

The Software Engineer will participate in the design and development effort for a new software system of a medical device. This is an opportunity for the candidate to apply cross-functional skill sets, creativity and experience in programming, robotics, machine learning or control systems to solve exciting product development challenges. The candidate will help to develop the software, algorithms, and interfaces to realize the functionalities of a robotic surgical system.

Responsibilities:

• Design, develop and maintain the GUI and the functionalities of the robotic software application.
• Develop and test the interfaces between the software and hardware for the robotic surgical system.
• Collaborate with interdisciplinary R&D team to implement algorithms on robotics, image processing, signal processing, etc.

Qualifications:

• Bachelor or master’s degree in computer science, electrical engineering or related field.
• All levels are welcomed.

Nice To Have:

• Experience with QT framework.
• Experience with VTK (Visualization Toolkit), including visualization of 2D images & 3D model, Coordinate transformations, etc.
• Experience in Linux, medical device, ROS, image processing, CUDA, machine learning, Robotics, etc.

Job Scope:

• Commercial software engineering: Have strong professional software development experience in multiple programming languages, including modern virtual-machine languages such as Java, as well as common scripting and glue languages such as Python and version control (git), with good analytical & debugging skills.
• Experience performing root-cause analysis on bugs and performance problems in distributed systems, including network and source-level debugging
• Big data: You have extensive experience with data analytics and working knowledge of big data infrastructure such as Google Cloud, Big Query, Data Flow, Hadoop Eco System, HDFS, Apache Storm, Apache Spark
• You've routinely built data pipelines with gigabytes/terabytes of data and understand the challenges of manipulating such large datasets
• Cloud Exposure: Strong experience implementing systems and applications using distributed and cloud infrastructure. GCP preferred, but AWS or Azure are also okay
• Data Modeling: Flair for data, schema, data model, PL/SQL, Star & snowflake schema, how to bring efficiency in data modeling for efficient querying data for analysis, understands criticality TDD and develops data validation techniques
• Working knowledge of distributed relational and tabular data stores, message queues, stream processing facilities, and other scalable big-data platform technologies

Job Requirements:

• Responsible for integration and deployment of the Data Ingestion & machine learning pipelines into production where your ideas can come to life
• Work with stakeholders including the Data Science teams, Business Systems Analysts, and Architecture teams to assist with data platform technical and organizational issues and support the company's data and analytics needs
• Experience in designing and developing data warehouse workflows and big data development using Informatica PowerCenter or BDM
• Experience in working on Big Data Platform such as Cloudera/Hortonworks or Databricks or using Spark. • Experience in SQL using Oracle or MS SQL Server
• Good working knowledge in Big Data Technologies such as Hive, Hdfs
• Experience in data visualization development using Power BI, QlikView/QlikSense or Tableau

Job Summary

As a Software Engineer for the Product Engineering team, you will participate in design, development and improve the robustness of Global Infrastructure and core sub-systems in the card personalization process that is transitioning to cloud. You will participate in ambitious projects and cross-functional teams.

Job Duties

· Be responsible for the full development life cycle: technical/solution design, code development, component and integration test execution, maintaining CI/CD and post release software maintenance

· Collaborate with developers and infrastructure team in designing new project’s infrastructure

· Define microservice-based architecture

· Document user guides, technical specifications

Job Requirements

· Strong hands-on experience: C# at least .Net Core, CSS, TypeScript(React) and Oracle DB

· At least 5 years of hands-on experience with web/api/ service and cloud solution.

· Experience with WPF, Windows/Web Services, and Desktop/Distributed Applications would be preferable.

· Experience with cloud platforms/ architectures/ deployment would be a huge advantage.

· Contributed to architecture and design pattern (reliability and scaling) of new and current system

· Strong knowledge of GIT version control and branching models

· Had hands-on in CI/CD pipeline with Jenkins/GitLab Platform

· Familiar with Kubernetes/Docker and microservices architectures

Responsibilities:

• Maintaining and monitoring of IT Infrastructure Systems to ensure smooth and reliable operation of software systems
• Provide Level 1 & Level 2 technical support to end user and ensure Business As Usual
• Involve with infrastructure project & setting up new site office
• Design and perform server and IT security audits, system backup procedures and other recovery processes
• Implement security systems (Firewall and user access right) and redundant backups to maintain data safety
• Sourcing for vendors and conduct research on software and system products to justify recommendations to support purchasing efforts
• Maintaining documentation which relates to system configuration, mapping, processes and service records
• Monitor and test system performance, prepare and deliver system performance statistics and reports
• To perform Ad-Hoc duties as per assigned

General:

• Create and maintain documentation on technical problem
• Procurement of IT hardware and software
• Update & maintain IT inventory
• Disposal of IT hardware

Requirements:

• Min 5 years of relevant experience in similar capacity. Preferably with server, network and firewall experience.
• Diploma/Advanced Diploma/ Degree in IT
• MCSA/MCSE, CCNA certificate
• Candidate with security knowledge is an added advantage
• Good knowledge in Microsoft Products
• Travel to various site location around Singapore
• Able to work independently & multi-task

Notes:

- 5 days work week

- 2 way Company Transport from Clementi MRT

- Candidate with more experience will be considered for Senior role.

Roles and Responsibilities

• Assist as Subject Matter Expert and drive organizational capability to effectively apply service operations and maintenance framewor
• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance
• Assist in blueprints for operational support material for disciplines of applications are concise and complete, covering (internal security and technology standards)
• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability
• Support and assist in high severity incidents and drive problem management meetings
• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution
• Perform troubleshooting, testing and baseline assessment in lower environment to check on operational issue reported by users prior to escalation to the next level for investigation
• Support testing for Major Project enhancements or Change Requests if possible
  Create, maintain, and ensure project documentations such as process documents, operations document, etc. are filed and keep up to date with proper versioning control

Requirement / Qualifications

• Successful track record in enterprise application support, user and vendor liaison for small to mid-scale projects
• Proficient in MS Office and basic understanding of Windows Servers and MS SQL/MySQL
• Degree in Computer Science, Computer Engineering or equivalent

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gz3U9Kvn

• Strong support from management to invest in data
• Help boost the users' trust in utilizing data as the foundation for their investment processes and decision-making.

About the company
Our Client is an established company within the financial services industry. With rapid expansion and technology investment plan, they are now looking for an Senior Data Engineer / Data Engineering to join their team. Your work will help boost the users' trust in utilizing data as the foundation for their investment processes and decision-making.

About the job

Your role involves:

• Enhancing data integrity and establishing protocols for identifying anomalies within datasets
• Delving into data sets to uncover insights, pinpointing features and discrepancies, and effectively communicating findings to stakeholders.
• Establishing and refining monitoring practices, frameworks, tools, and libraries, and advocating for their adoption across different teams within the organization.
• Streamlining operations through automation, driving enhancements to our systems by advocating for changes that bolster resilience and dependability.
• Develop and maintain ETL processes for ingesting data from various sources
• Stay updated on emerging trends and technologies in data engineering and recommend improvements to existing systems

Skills and experience required

As a successful applicant, you will be familiar with programming languages such as Python, Java, or Scala. Proficiency in utilizing diverse data storage and manipulation tools, including SQL, Elasticsearch or Snowflake. Familiarity with containerization and orchestration technologies like Docker, Kubernetes and etc. Exposure to ETL is required for this role.

Candidates from financial services industry background will be highly preferred.

Whats on offer

This is an excellent opportunity to join an established company with high investment in data engineering. You will get the opportunity to work in a high performing team with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gz3U9Kvn (EA: 94C3609/ R1219669)

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

We are seeking a dedicated and experienced Mainframe Application Support Engineer to join our team. This role is crucial for ensuring the uninterrupted operation of the mainframe applications, requiring round-the-clock availability to address any issues that may arise. The successful candidate will be responsible for providing technical support, troubleshooting problems, and implementing solutions to maintain the stability and performance of our mainframe systems.

Key Responsibilities:

• Provide 24x7 support for mainframe applications, including monitoring system alerts, responding to incidents, and resolving technical issues in a timely manner.
• Diagnose and troubleshoot application failures, performance bottlenecks, and other system anomalies, utilizing diagnostic tools, logs, and system metrics.
• Collaborate with development teams to analyze root causes of issues, identify solutions, and implement fixes or workarounds as necessary.
• Document support activities, including incident reports, troubleshooting steps, and resolution details, to maintain accurate records and facilitate knowledge sharing.
• Perform routine maintenance tasks, such as applying patches, upgrades, and configuration changes, following established change management processes.
• Participate in on-call rotations and follow escalation procedures to address critical incidents outside of regular business hours, ensuring 24x7 coverage and support.
• Coordinate with vendors, third-party providers, and internal stakeholders to resolve complex technical issues and implement system enhancements.
• Conduct periodic health checks and performance analyses of mainframe applications, identifying opportunities for optimization and efficiency improvements.
• Contribute to the development and improvement of support processes, tools, and documentation to enhance service delivery and customer satisfaction.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in mainframe application support roles, with in-depth knowledge of z/OS, JCL, COBOL, DB2, CICS, and related technologies.
• Strong understanding of mainframe hardware, software, and subsystems, including familiarity with SMP/E, DFSMS, and system utilities.
• Experience with monitoring tools and diagnostic utilities for mainframe environments, such as Omegamon, SYSVIEW, or similar products.
• Excellent problem-solving skills and the ability to analyze complex technical issues under pressure, prioritizing tasks effectively to meet service level objectives.
• Willingness to work in a 24x7 support environment, including on-call rotations, weekends, and holidays, to ensure continuous availability of services.
• Familiarity with ITIL principles and best practices for incident, problem, and change management is a plus.
• Knowledge of scripting languages (e.g., REXX, CLIST) and automation tools for mainframe environments is advantageous.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

⇒ Role Summary

The position involves Infrastructure vulnerabilities management for network install base, hardware and software obsolescence for our client.

⇒ Main Responsibilities

• Maintain and upgrade our client’s network as per regional guidelines and vulnerability assessment.
• Automation skills (Python & Ansible).
• Experience on Network vulnerability and obsolescence management.
• Creating workflow and process for Vulnerability management and assessment.
• Produce regular management updates for projects and ongoing tasks.
• Provide network design, solution deployment, and technical documentation for network and security related equipment such as LAN, WAN, Data Center network etc.
• Translates business requirements into technical designs that ensure availability, stability, scalability, security and ensure the solutions comply to Bank’s standard.
• Work on Transformational projects for APAC region and optimize tooling for network infrastructure team.
• Understands the Regional business requirements, translates them and elaborates in coordination with the central engineering teams suitable technical solutions in line with the Global team’sInfrastructure standards.
• Gathers all business requirements, defines, documents and communicates solutions to the appropriate parties and Implements or oversees implementation of those solutions with the central team.

⇒ Qualifications & Experience

• Degree in Information Security / Electrical/Electronics/Computer Engineering, or related fields.
• At least 5 years of experience in Network management services, with minimum 2 years in finance industry.
• Expertise in Vulnerability management, patching, hardware and software obsolescence.
• Advanced knowledge of network architecture design, implementation and support.
• Practical experience in deploying network and security equipment, such as Cisco routers, switches, wireless infrastructure.
• In-depth knowledge of TCP/IP, BGP, OSPF, EIGRP, IP multicast, QoS, VPC, VRF, Spanning tree, Data Center setup and Cisco ISE with strong deployment and troubleshooting experience.
• Proficiency in managing Checkpoint and Fortinet firewalls.
• Familiarity with network monitoring and troubleshooting/analysis tools, such as Zabbix, MFNA, Solarwinds, WireShark, CPacket, SevOne etc.
• Familiarity with Market access across Asia Pacific, and ability to utilize network knowledge and experience to improve network infrastructure performance. Working knowledge of ITIL framework.
• Proficiency in handling complex IT-related projects: from writing a proposal, initiating, & planning projects, to executing, monitoring/controlling projects, until and including project closure.
• Good team and relationship builder with excellent communication skills at all levels
• Excellent document & organisational skills.
• PMP Experience of handling projects and update workflow is a plus.
• Client-oriented, strong communication and organization skills.
• Expertise in PMI methodology.
• Self-starter with the ability to work under pressure and delivery the project on time.
• Able to communicate effectively with others.

Job Description:

• Ensure the smooth and reliable operation of IT Infrastructure Systems through maintenance and monitoring.
• Provide Level 1 & Level 2 technical support to end users.
• Participate in infrastructure projects and the establishment of new site offices.
• Conduct server and IT security audits, system backup procedures, and other recovery processes.
• Implement security systems (Firewall and user access rights) and redundant backups to safeguard data.
• Identify vendors and conduct research on software and system products to inform purchasing decisions.
• Maintain documentation related to system configuration, mapping, processes, and service records.
• Monitor system performance, prepare system performance statistics and reports, and test system performance.
• Document technical problems and solutions for future reference.
• Procure IT hardware and software.
• Update and manage IT inventory.
• Manage disposal of IT hardware.

Job Requirements:

• Minimum of 5 years of relevant experience, preferably with server, network, and firewall experience.
• Diploma / Advanced Diploma / Degree in IT.
• MCSA/MCSE, CCNA certification.
• Candidates with security knowledge are preferred.
• Proficient in Microsoft Products.
• Willingness to travel to various locations around Singapore.
• Ability to work independently and handle multiple tasks.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

Main Job scoop

1.Troubleshooting mobile and laptop devices.

2. Provide solutions and fix logic board failure issue.

3.Logic board level 3 repair

Tasks and Responsibilities:

• Diagnose, troubleshoot, and repair devices
• Provide recommendations for problem resolution
• Explain complex technical issues to customers in a non-technical, simple to understand manner
• Provide repair and replacement estimates to customers
• Ensure that all repairs meet or exceed Mac.Infinity quality standards
• Greet customers in a friendly manner and maintain a positive work environment
• Answer phone calls to the store with a professional, courteous and friendly demeanor
• Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
• Keep track of all devices and inventory while safeguarding all store stock
• Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
• Maintain the cleanliness and professional appearance of the store