Technical Sales Engineer

• Basic Salary: S$3,500 - S$5,000
• AWS + Commission pay If target is met.
• 5 days, Mon - Fri (8:30am – 5:30pm)
• Location: Kaki Bukit

Responsibilities

• Control the SEA region sales function to ensure all sales targets are met
• Contribute to the strategic development in the area of sales to achieve company’s short and long term objectives
• Able to travel and meet customers in South East Asia

Requirements

• Degree / Diploma in Electrical Engineering or equivalent
• Comprehensive knowledge of Electrical Assets, the Electricity Industry and Regulation will be an advantage
• Possess Class 3 driving license preferred but not a must

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Application Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Application Specialist:

• Providing exceptional on-site application support to customers.
• Assisting sales personnel throughout the sales cycle with product knowledge and applications.
• Conducting product demonstrations and engaging in technical discussions.
• Proposing comprehensive solutions in relevant fields.
• Conducting application training, including technology presentations and hands-on sessions.
• Offering troubleshooting assistance for instruments, software, reagents, and experimental designs.
• Organizing user meetings, workshops, and seminars to update customers on products and support.
• Analyzing customer needs and matching them with appropriate products through scientific discussions.
• Connecting and integrating available or customized technologies to cater to customer requirements.
• Collaborating with the sales team to achieve collective growth targets.
• Preparing technical documents and reports for effective communication.
• Managing the demo lab and maintaining good laboratory practices.

Requirements:

• Master / PhD in Life Sciences or related disciplines
• 2 years of experience in operating and troubleshooting scientific equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Demonstrable analytical skills with deep knowledge of Big Data Ecosystem in a Production Support Environment.
Hands On Experience within the Hadoop Tool Sets Hive, Hue, Spark, Kafka, Kudu, Flink, Ozone, Kafka and Streaming.
Strong SQL, Python, Java and Unix shell scripting
Incident, problem, and service Outage management experience is Plus.
Strong in data engineering concepts and programming
Experience in building and optimizing ‘big data’ data pipelines, architectures and data sets.
Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
Strong analytic skills related to working with unstructured datasets.
Experience in supporting data transformation, data structures, metadata, dependency and workload management.
Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
Provide operational support and ensure SLI of Applications
Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA

Service Delivery
Batch scheduling and monitoring
ETL Development
SQL

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Job Roles

• Perform regular preventive maintenance work on company vehicle.
• Conduct regular inspections on company vehicles to ensure reliability and to pass regulatory inspections and audits.
• Carry out corrective maintenance and repairs on vehicles to minimize downtime.
• Ensure that all required documentations are filled out and stored.
• Prepared to work the hours necessary to complete all tasks required to achieve Peak Vehicle Requirement (PVR).
• Ensure that all maintenance work performed adhere strictly to standards established by the company and any legal requirements.
• Ensure strict adherence to all Health & Safety procedures, legal and company regulations.
• Carry out any other duties as required by the Engineering Department and Management.
• Supervise and ensure workplace safety and health risks are identified, assessed and controlled, and provide employees with information on compliance to workplace safety and health policies.

Job Requirements

• Candidates must possess a NITEC or Diploma in a relevant field.
• At least 1 year of working experience in an automotive or engineering environment.
• Candidates must possess a valid Class 3 Driving License.
• Able to perform shift work.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

The Right Individual:

The ideal candidate will be expected to provide technical support to organizations by managing, maintaining, and troubleshooting their IT systems. We are looking for a Support Specialist to assist our customers with technical problems when using our products and services.

Required Functional Skills:

• Must have prior experience in supporting CTI or IVR or PBX or any Agent Desktop Application.

• Must have worked at Customer Site handling day-day production issues in a Contact Center environment.

• Excellent Customer handling Skills, Engineers worked as in-house engineers/site engineers supporting any application-based Contact center products at customer sites like Bank, Telco are preferred.

• Good Understanding about Contact Center & Telephony concepts with any of the major platforms like AVAYA, GENESYS, CISCO, ASPECT, etc., will be added advantage. Thorough understanding of Contact Center & Unified Communication Support Process.

• Candidate should have realization on designing and troubleshooting routing workflows and CTI integrations.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Company’s Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue and give possible resolution within the Turn Around Time.

• Candidates will be trained in Company’s products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

Responsibilities

As a team member of APS , your primary role will be to:

Provide L1/L2 Application support to Front Office users

Adhere to Service Level objective target

Ensure adherence to APS support roster in terms of mailbox, webportal and hotline

Should take part in 24/7 production support (i.e Shifts/Weekend/Public holidays)

Escalate timely to Head of APS on possible risks, escalation matters and management issues.

Review and create application Support knowledge articles.

Contribute to the continuous improvement plan

Technical & Behavioral Competencies

Qualification & Experience:

Total 5+ years of overall IT experience.

1+ year experience as L2 support

Mandatory Skills

Analytical and Problem-solving skills

Excellent communication skills along with a customer/user-centric mindset

Willingness to continually update and enhance skills in systems and processes through own efforts and trainings.

High level of persistence, can-do attitude & pro-activeness

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

The Technical Support Engineer’s primary role is to delivery high quality, world class technical support on UKG Suite of products to a variety of end users. As a member of our Pro WFM Rapid Response team, you will provide support to our SaaS customers by accepting, troubleshooting, and resolving cases for issues related but not limited to the Pro WFM application, as well as the infrastructure that delivers it.

Your Responsibilities

• Develop in-depth product knowledge on UKG Pro WFM and learn how to recognise and effectively troubleshoot the different focus areas of the application
• Research application questions by setting up scenarios and testing within the application
• Troubleshoot, analyze, and solve complex customer issues utilising documentation, knowledge base, bug tracking system and senior team members expertise
• Replication customer scenarios for configuration/environmental solutions and/or readying the issue for Engineering review
• Analyze customer configurations and think ‘outside the box’ to resolve and/or find an appropriate alternate solution
• Fully document all activities, interactions, and next steps throughout the lifecycle of a case per departmental guidelines
• Provide technical expertise to conduct specific performance or functional tests associated with resolving issues regarding UKG applications
• Provide standby, public holidays cover and after hour service as needed to meet business requirements.

Required Qualifications

• Bachelor’s degree or equivalent application support experience
• Ability to deliver superior customer service
• Understanding of operating systems, networking technologies/protocols, and software applications
• Familiarity with Oracle or SQL relational database management systems and SQL scripting
• Excellent analytical and organisational skills
• Excellent oral communication and written grammar skills
• Microsoft/Oracle certification is a plus

Job Description:

The Senior Network Specialist will be primarily responsible for all technical aspects of Project Delivery, from Consult, Design to Implementation and Support. At the same time, he shall be responsible for building strong relationships for both existing and potential customers, including helping the team with POC, Customer Education, Training Support, and other Pre-Sales activities if necessary.

Responsibilities:

• Subject Matter Expert (SME) for Infrastructure domain and stack of technology.
• Assist the team to consult, design and implement a high-performance solution to address customer pain points.
• Involve in customer engagement, pre-sales, POC, Education and Training Support activities.
• Involve in project delivery during execution phase for essential projects.

Desired Skills & Experience:

A successful candidate must meet one or more of the following requirements:

Softskill

• Excellent communication skills (oral and written).
• Willing to be flexible and deal with a fast-changing dynamic work environment.
• Leader that is always ready to hands-on and show how it can be done.
• Ability to train and educate both end customers and internal team members.

Technical Competency

• Working Experience with Government Authority, Enterprise or Company with regional setup.
• Authentication and Security experience (eg: NAC, MDM, HSM, AES, CA, etc).

Education:

• Degree in Computer Engineering / Information Technology preferred but not essential.
• Technical Certification (eg: CCNA, CCNP, AWS, VMware, etc) will be advantages.

We regret that only shortlisted candidates will be notified.

Job Description:

The Technical Specialist / Engineer role is to provide technical service to our enterprise customers. The ideal candidate will be deployed for onsite implementation work and will be on a 5-day work week schedule. He/She will also be required to work / standby on weekend, to help faciliated any migration or scheduled maintenance work.

Responsibilities:

• Basic understand of network and system methodology and know-how.
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and system.
• Prompt progress reporting and task update with proper testing.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.

Technical Competency

• Technical scope (Back-end) with strong network setup and debugging skillset.
• Basic Windows command line and CLI skills are advantages.
• Well Verse in Cisco Concept, iOS, Switching and Routing protocol.
• For Support Specialist, MacOS knowledge is a must.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh Graduate and Senior Candidate (that are looking for new career role) with good understanding of network and system are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, AWS, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

The Opportunity

• Work with a well-established corporate and investment bank
• Location: Central

The Talent

• Bachelor's degree or higher in Computer Science or related field, or equivalent work experience in the industry. Certification in trade finance or IT will be an advantage.
• Minimum of 1 year of experience in supporting or developing applications for trade finance products such as documentary credits/collections and guarantees.
• Able to perform rotating shift between ASIA and EMEA time
• Strong analytical, logical and problem-solving skills with the ability to understand business processes and workflows of trade finance.
• Ability to multi-task and work independently with minimal supervision and adhere to IT production and deployment standards.

The Job

• You will be responsible for providing technical and functional support to a range of Corporate IT and Security applications related to trade finance. Your main duties will include:
• Communicating with end-users through phone, chat, email, or a ticketing system and addressing their issues or requests.
• Analyzing and managing incidents/problems/requests from users and escalating them to the appropriate level if needed.
• Collaborating with cross-functional teams to troubleshoot and resolve technical issues efficiently and effectively.
• Customizing the application, developing document templates and advices according to the business needs and specifications.
• Supervising and monitoring daily and monthly jobs and ensuring their successful completion.
• Processing and issuing daily, weekly and monthly reports on data and tickets.
• Working in shifting schedules (ASIA and EMEA) to provide 24/7 support coverage.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

Our client is one of the leading technology service provider in Industrial Machinery Manufacturing. Due to business needs, they are now recruiting a Technical Sales Engineer to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Technical Sales Engineer:

• Manage and grow a portfolio of accounts using effective account management processes.
• Collaborate with the Technical Support Team to identify and provide solutions to meet customer needs.
• Identify sales opportunities with new and existing clients and update them on service offerings.
• Draft proposals, coordinate processes, and ensure high levels of customer satisfaction.
• Investigate and resolve customer complaints, providing recommendations for solutions.
• Conduct regular service reviews with customers and operations team.
• Understand customer needs and market trends to determine pricing and sales strategies.
• Prepare and review contract terms and conditions.
• Deliver presentations of proposals to customers.
• Perform other relevant duties as assigned.

Requirements:

• Diploma in Engineering
• 2 years of relevant sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

5 days
9am - 6pm
Kallang
$4000 - $6000

The Technical Sales Engineer is responsible for supporting the sales staff in presenting technical presentations of our products as well as assisting on installations of our products in both a pre and post-sales support role

Responsibilities:

• Provide pre- and post-sales technical support to customers
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents

Requirements:

• Degree / Diploma in engineering discipline with minimum 1 year experience
• Knowledge in field servicing and semiconductor industry
• Knowledge in Die Sorter or Wafer Sorter will be preferred.
• Ability to troubleshoot electronics hardware system is an added advantage.
• Good Knowledge of PC hardware, OS and networking.
• Proficient in Microsoft application

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Technical Sales Engineer

• Basic Salary: S$3,500 - S$5,000
• AWS + Commission pay If target is met.
• 5 days, Mon - Fri (8:30am – 5:30pm)
• Location: Kaki Bukit

Responsibilities

• Control the SEA region sales function to ensure all sales targets are met
• Contribute to the strategic development in the area of sales to achieve company’s short and long term objectives
• Able to travel and meet customers in South East Asia

Requirements

• Degree / Diploma in Electrical Engineering or equivalent
• Comprehensive knowledge of Electrical Assets, the Electricity Industry and Regulation will be an advantage
• Possess Class 3 driving license preferred but not a must

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description：

1.Visit customer with sales team for product demo,prepare POC (Proof of Concept)for customer

2.Responsible for product installation, testing ,commissiong and training

3.Liaise with customer for smooth UAT(User Acceptance Test)

4.Ensure work is produced in a timely,well-organized,desired quality and professional standard

5.Handle ad-hoc duties as required or assigned

Requirements:

Diploma in information Technology/Electrical Electronics Engineering ,ITE with good result

Preferably one years working experience,entry level candidate with positive attitude can apply also

Good Knowledge in networking with hands on experience in trobleshooting hardware such information technical problem etc.

Knowledge in Audio Video Product is added advantage

Good in both written and spoken English and Mandarin (to liaise with Mandarin Speaking associates)

Able to work on site with good time management skill to arrange job properly in advanceJob Description：

1.Visit customer with sales team for product demo,prepare POC (Proof of Concept)for customer

2.Responsible for product installation, testing ,commissiong and training

3.Liaise with customer for smooth UAT(User Acceptance Test)

4.Ensure work is produced in a timely,well-organized,desired quality and professional standard

5.Handle ad-hoc duties as required or assigned

Requirements:

Diploma in information Technology/Electrical Electronics Engineering ,ITE with good result

Preferably one years working experience,entry level candidate with positive attitude can apply also

Good Knowledge in networking with hands on experience in trobleshooting hardware such information technical problem etc.

Knowledge in Audio Video Product is added advantage

Good in both written and spoken English and Mandarin (to liaise with Mandarin Speaking associates)

Able to work on site with good time management skill to arrange job properly in advance

Our client is a leading German multinational company renowned for our excellence in forwarding services. As the Head of Sales for the Asia-Pacific (APAC) region, you will be a key architect in steering our sales strategy, ensuring growth, and optimizing profitability. Join us in this exciting journey as we continue to be a well-known forwarder globally.

Key Responsibilities:

• Lead and set the direction for the Regional Sales Team, aligning with budget objectives, emphasizing volume delivery, revenue growth, and gross profit optimization.
• Coach and drive the sales team to effectively sell and grow LSPP activities, encompassing supply chain, 4PL, and local products.
• Collaborate with the Regional Head and the Global Head of Sales to define and set targets for sales incentives, ensuring alignment with organizational goals.
• Actively monitor local customer satisfaction scores, including NPS, across various customer segments.
• Drive regional improvement initiatives to enhance customer satisfaction scores.
• Manage stakeholders across country, regional, and global functions, fostering positive relationships.
• Lead change initiatives in accordance with the overall company strategy.
• Facilitate best practice sharing across teams to drive continuous improvement.
• Actively provide input to product teams on product value propositions, ensuring alignment with customer needs.
• Contribute to business planning at headquarters on behalf of the APAC region.
• Build, develop, and grow an effective and engaged sales team, overseeing a span of control between 4 to 10 people of direct reports and functional reports.:Ensure succession plans are in place for key roles, including your own, to ensure business continuity.
• Manage regional engagement, ensuring a collaborative and inclusive work environment.

Qualifications:

• Possess at least a 15 years of experience in the relevant industry
• Proven leadership experience in sales, preferably in the logistics or freight forwarding industry.
• Expertise in LSPP activities, supply chain, and local product offerings.
• Track record of achieving sales targets and optimizing profitability.
• Strong stakeholder management skills with the ability to collaborate across functions and regions.
• Strategic thinker with the ability to lead change initiatives.

If you are a results-driven leader with a passion for sales excellence and team development, we invite you to apply and be a key contributor to our continued success in the dynamic APAC region.

Interested applicants please press apply now, or send your resume to [email protected]

Regret to inform you that only shortlisted candidates will be contacted by our consultant.

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?

Then come in and join our global team as Data Visualization & Business Intelligence Specialist (12 months Contract) within the People Insights & Analytics team to implement large-scale Business Intelligence and Reporting solution for the Human Resources function.

Your tasks and responsibilities:

• You will be responsible for the end-to-end design and development of QlikSense BI and reporting.
• You will be responsible for the unit and integration testing, provide release management instructions through UAT and production environments.
• You will ensure quality data creation, visualization, and data flow across systems.
• You will develop clear administrator and user documentations.
• You will closely collaborate with technical stakeholders such as Data Architects, Data Modelers, Enterprise and Platform Architects, and Project Managers.

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/

Your qualifications and experiences:

• You have a master’s degree/ bachelor’s degree/ diploma in a science-based program and/or quantitative discipline with an emphasis on Business Analytics.
• You have several years of professional experience in working with the Qlik product stack (Qlik Cloud, QlikSense, QlikView, NPrinting).
• You have significant experience in developing QlikSense applications; Certification in Qlik is considered a plus.
• You have in depth experience in building self-serve BI reports and dashboards.
• You have strong experience in consuming data models, developing SQL, addressing data quality issues, proposing BI solution architecture, and articulating best practices in end-user visualizations – several years of database development experience using star schema a must.
• You have experience in developing functional and technical requirements.
• You have experience with ETL tools assessing data quality and developing remediation plans with the ability to design and develop ETL processes to extract data from various sources.
• You have knowledge of data warehousing concepts and architecture.

Your attributes and skills:

• This role requires outstanding organization skills combined with critical thinking, problem-solving and agile management tools to support team success.
• You have strong communications (verbal and written) and decision-making skills.
• You have excellent time management and organizational skills a must for multi-task environment.
• You are self-directed with proven ability to work as part of a client-consultant team.
• You are a diplomatic problem solver.
• Client management skills a plus.
• You are inquisitive, proactive, and interested in learning new tools and techniques.
• Comfortable working in a dynamic and global environment where members of the team are geographically dispersed.
• You are able to communicate fluently in English with team members from various national and cultural backgrounds.

Our global team:

We are a team of 71,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

The IT Support Officer will be responsible for ensuring the effective management and maintenance of all data systems within the organization. This role involves troubleshooting and resolving data-related issues, backing up and restoring data, and monitoring data integrity and security. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication abilities, and a solid understanding of data management principles and best practices.

Career exposure into government organization!

6 months contract extendable with good performance!

Good start for your career advancement!

Monday - Friday, Central Location

You will be part of the project team for the Data statistic department.

Salary up to $4,000

Job Description

• Assist project manager in IT support functions
• Perform UAT and Production user testing as and when required after system patching/maintenance.
• Monitoring project schedule and objectives to ensure timely achievement of deliverables.
• Development and deployment of survey related IT projects
• Analyze call transcripts using text analysis methods such as rule-based matching and sentiment analysis in Python.
• Create and maintain Tableau dashboards based on insights derived from call content to inform internal stakeholders and
• Improve customer service quality form internal stakeholders and improve customer service quality.

Job Requirement

• Degree in IT/Business, preferably has some knowledge of Project Coordination, Python, Tableau
• Experience in User Acceptance Testing
• Team player
• Excellent written and verbal communication skills
• Able to communicate ideas and solutions effectively in meetings/presentations

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

Responsibilities:

• Responsible for troubleshooting and maintenance/repair of the aquarium filtration electrical components.
• Assist in troubleshooting of processes.
• Assist to operate and maintain aquarium filtration systems.
• Designated roster work by Supervisor.
• Ensure high standard of safety.
• Ensure high standard of water quality and clarity.

Requirements:

• NITEC/Higher NITEC/Diploma in electrical engineering or related discipline.
• Willing to learn on the operation and maintenance of the aquarium filtration system.
• 5 years of relevant experience in electrical repair & maintenance of pumps, air compressors, control panels, VFD, actuators, ozone generators, PLC, HMI and etc.
• Background in electrical service and maintenance is essential.
• Experience in water filtration equipment and maintenance will be an advantage.

To provide application support the following system:

1. CRMS

2. CIMS

3. CRMS

• Daily Monitoring and Support of servers and equipment
• Monitoring of alerts during and after office hours
• Perform hotfixes as and when required.
• Perform monthly deployments and quarterly DB password change.
• Adhoc task related to system activities such as server patches, troubleshooting and assist in monthly report preparation.
• Monitoring of servers to ensure efficient operations.
• To be well versed with our integrated Customer Relationship Management system in order to respond to technical queries.
• To provide first level support to business users in a timely, effective, and efficient manner.
• To collaborate with business partners, third party vendors, and technology teams to achieve effective issue resolution within the specified SLA.
• To analyse, document and track all actions taken throughout the lifecycle of the issue.
• To evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues.
• To participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users’ requirements.
• To assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved.
• To report to the Project Manager pertaining all production support activities.
• To participate in system maintenance activities at odd hours when required including midnights, weekends and public holidays.

• Be part of a University with the ambition to address humanity's grand challenges
• Expose to up to date tech and involve in digitalize journey to shape the future of Singapore
• Supportive and fulfilling team environment

The ideal candidate will possess strong expertise in API, .NET framework, and PL/SQL, combined with exceptional project management and system support skills.

Key Responsibilities:

Project Coordination and Integration Subject Matter Expert:

1. Serve as the project coordinator for the integration and interfacing aspects of the new project.
2. Understand API mechanisms deeply to oversee their development and integration. This includes the ability to develop APIs when necessary to ensure seamless integration between systems.
3. Collaborate closely with internal and external stakeholders to ensure technical requirements are met and integrated solutions are implemented effectively.

Existing Dynamic CRM Support:

1. Provide ongoing support for the existing Dynamic CRM system used by project team, which is slated for replacement by the new system
2. Liaise with the external vendor responsible for the maintenance contract to track and resolve issues reported by the project team
3. Ensure a smooth transition from Dynamic CRM to the system, minimising disruptions to operations.

Legacy Application Support:

1. Support and maintain legacy applications that are built with .NET and Oracle (PLSQL).
2. Address operational issues, perform routine maintenance, and implement updates as needed to ensure the stability and reliability of these applications.
3. Work with internal teams and external partners to gradually integrate or migrate legacy systems’ functionalities into the new system, where feasible.

Requirements

• Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field
• Min 3 years of relevant experience in IT project coordination, system support, and development.
• Solid foundation and hands-on experience with API development, including RESTful services, webhooks and SOAP.
• Basic familiarity with Microsoft Dynamics CRM, with an understanding of fundamental troubleshooting principles
• Exceptional communication skills, with the ability to effectively engage with both technical and non-technical stakeholders.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information in line with ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to contact you about potential alternative job openings beyond the positions you have initially applied for.

Sensitive personal data that is not required at this stage of job application may be deleted accordingly.

If you wish to withdraw your consent, please write to [email protected].

Interested candidate may apply via email to [email protected]

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Tang Swee Lung (Kenneth) - R1548901

ScienTec Consulting Pte Ltd – 11C5781

SIX operates the infrastructure underpinning the Swiss financial sector and offers a comprehensive range of services around the world in the fields of securities trading and settlement, financial information and payment transactions.

We drive the transformation of the financial markets. That’s why we invest in bright minds, in their ideas, knowledge and development. We do that by combining our best sides. If you would like to find out why stability makes us so agile, why experience makes us so curious and why empathy makes us so impactful, apply now for the position of Customer Support agent (APAC).

Job Introduction

As Data Monitoring & Customer Communication Specialist you are at the forefront to provide an important service experience to our global customers operating in the financial services industry. As member of a small team located in Singapore, you monitor the SIX financial market data and real time as well as news feed, and ensure our customers are informed about any incidents impacting their data services. In this central position, you work hand in hand with your team colleagues in Switzerland to enable our services 24/5 hours. Close collaboration with various internal stakeholders and external partners and clients is essential.

What You Will Do

• Ensuring internal and external communication about data production incidents and upcoming technical changes

• Monitoring of global market data, real time and news feed as well as related quality management

• Coordinating incidents in close collaboration with IT, internal and external partners

• Preventing, managing and following-up on serious data production issues as well as supervising software and hardware changes that might impact our services

• Collaborating closely with the IT department, relevant internal and external partners, and your team colleagues in Switzerland to provide a seamless customer experience

What You Bring

• Background in a banking environment or IT services with knowledge about financial instruments and/or Incident Management, ideally also customer communication experience

• Experience in data production and processing, and its impact on customers

• Customer and service orientated personality with a very structured, precise, fast and responsible working attitude

• Team player with a positive ‘can-do’ attitude who enjoys collaborating and building sustainable relationships with various departments and stakeholders

• Excellent written and spoken English, further languages are an advantage

Core Skillset

Support eStatement suite of applications. Service Delivery. MS SQL, .Net framework, IIS, Java J2EE, Batch scheduling and monitoring, GIT, Devops

1. Technically competent in MS SQL, .Net framework, Java J2EE, Batch scheduling and monitoring Control-M), Unix shell scripting, GIT, Devops,

2. Up to 7+ years of IT experience & 5+ application development/support

3. Last 3 years of relevant experience in banking/financial services industry

4. Strong experience in banking/financial services industry

5. Demonstrable analytical skills with deep knowledge Production Support Environment.

6. Incident, problem, and service Outage management experience is Plus.

7. Good Communication and Articulation Skills

8. Able to work stand alone in recovery and in flexible timing.

Roles/Responsibilities

1. Responsible to provide BAU support for responsible for ensuring system availability and provide Support for eStatement applications.

2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG and MY

4. Server Performance, capacity, utilization monitoring and Health monitoring

5. Fine tune applications and systems for high performance and higher volume throughput

6. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

7. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

8. Respond on time to the queries raised by various business units.

9. Provide timely updates regarding production status and progress of issue resolution.

10. Perform impact analysis of enhancements/projects that will impact supported systems.

11. Participate in Disaster Recovery and Business Continuity exercises.

12. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

13. Have a quality mind-set with prevention attitude to attain zero defects.

14. Able to support SIT/UAT/PROD/DR deployment, with DevOps.

15. Able to support relevant software/platform/database upgrade for the systems.

16. Have a quality mind-set with prevention attitude to attain zero defects.