Total 6,045 senior manager job vacancies in Information Technology category in Singapore

We are seeking an experienced Programme Manager to lead the planning, implementation, and management of standardised ICT services across whole-of-government sector.

In this key role, you will lead a team of professionals to ensure the successful delivery of services that meet the organization’s standards and strategic goals.

• Working Hour: Mon-Fri
• Working Location: Pasir Panjang
• Salary Package: Up to $13k (basic) + AWS

Key Responsibilities:

• Execute a comprehensive programme plan and deliver the value proposition of the services to different stakeholders.
• Strategise and proactively address organization-wide challenges related to the implementation of the services
• Lead and manage a team to ensure successful implementation of the services
• Collaborate with internal and external stakeholders to understand requirements and align the programme with organizational objectives.
• Monitor and report on the progress of projects, ensuring adherence to timelines and budgets.
• Identify and mitigate risks associated with the new initiatives.
• Drive continuous improvement through innovation and best practices.

Requirements:

• Strong leadership skills with the ability to manage cross-functional teams.
• Excellent communication and stakeholder engagement abilities.
• Proficiency in project management tools and methodologies.
• Experienced in working with government projects is an added advantage.
• Certification in project or programme management (e.g., PMP, PRINCE2) is a plus.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

• Define and implement a comprehensive programme management framework, including tools, templates, and systems, to meet cost, time, and quality objectives, and ensure adherence through regular performance measurements and corrective actions.
• Review and guide the integrated programme plan to ensure timely, cost-effective, and high-quality delivery, while setting expectations for periodic reviews, risk identification, and stakeholder communication.
• Monitor programme progress, mentor junior staff in corrective actions, build strong client relationships, manage client escalations, and make informed trade-off decisions to align deliverables with client goals.
• Manage departmental budgets, staffing, and work allocations; foster staff development through coaching and performance management; and ensure alignment with organizational goals and policies.

Requirements:

• Degree in IT or equivalent.
• At least 5 years of functional experience in SAP FICO & S/4 HANA
• Proven track record in engaging end-users and successfully implementing projects to enhance operational efficiency.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Key Responsibilities:

• Reporting to the Project Manager, the successful candidate will participate in all stages of the software development lifecycle, including requirements analysis, development, testing, implementation, and ongoing management and maintenance of solutions. This includes:

1. Analyzing requirements based on specifications
2. Designing and developing applications and web portals
3. Creating and managing reports and back-office administrative tools
4. Collaborating with the technical team to diagnose and resolve issues
5. Handling change requests and integrating with external applications and databases
   

• Developing and coding custom web-based applications using the .NET Framework and SQL Server on the backend
• Demonstrating effective and efficient time management
• Working within agreed timelines while maintaining high-quality standards
• Keeping up-to-date with best practices in web development
• Performing tasks based on written specifications and established guidelines, and maintaining process documentation
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Degree in IT, Computer Science, or a related field
• Strong experience with the .NET Framework, object-oriented programming, and multi-tier architectures
• Proficiency in developing applications using the latest Microsoft .NET, ASP.NET, C#, and SQL Server frameworks
• Experience with mobile app integration, backend services, and mobile notifications
• Knowledge of Web API programming
• Ability to design, code, and test web applications and supporting web services
• Experience with MSSQL Reporting Services or Enterprise Reporting is a plus

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Singapore Based (Ang Mo Kio)
• 5 Day | Mon – Fri 8.30am – 6pm
• Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services.; Min 8-10 years’ experience in Mechanical & Electrical services.
• Career Progression Opportunities

Requirements

• Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical & Electrical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred

Job scope

• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

• Perform preventive and corrective maintenance of USS Ride and Show mechanical, electrical, hydraulic, and pneumatic equipment. Include Attractions equipment in Adventure Cove Water Theme Park.
• Logs completion of maintenance inspections, corrective action and/or repairs made using maintenance system.
• Perform troubleshooting and recovery of Ride and Show related faults.
• Any other related work as assigned.

Job Requirements

• Nitec/Higher Nitec/Diploma in Mechanical/Mechatronic/Electrical Engineering or related field of studies.
• 2-3 years in equipment maintenance preferred. Candidates with no prior experience but with a keen interest in developing their technical skills will be considered.
• Ability to read and interpret maintenance manual to carry out work assignment.
• Able to perform shift work (day or night) and weekends/public holidays.
• Able to work at height.
• Basic computer skills (MS office).
• Prior experience in attractions (include Water Theme Park) maintenance will be an advantage.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Application Technology Delivery Manager (ADM TDM)

Job Requisition Number: JR42611

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

To support AML Projects for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of KYC and AI related system integration with other AML systems

• Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan

• Communicate complex technical solution to other GTO teams and business users in layman’s terms

• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

• More than 12 years of working experiences in IT industry

• More than 8 years of experiences in technical project management

• At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 8 years of experience in system and software design and UI/UX design

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Preferably experiences implementing or managing AI/ML related project

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Key Responsibilities:

• Design, deploy, and manage Windows server infrastructure, including Active Directory, DNS, DHCP, and Group Policy.
• Monitor system performance and troubleshoot issues to ensure high availability and reliability of services.
• Implement and maintain server security policies, patches, and updates.
• Collaborate with cross-functional teams to support application deployments and infrastructure projects.
• Provide technical support and training to users on Windows-based systems.
• Document processes, configurations, and changes to systems.
• Participate in disaster recovery planning and testing.
• Stay up-to-date with industry trends and emerging technologies.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Strong knowledge of Windows Server environments (2016/2019/2022).
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Proficiency in scripting languages (e.g., PowerShell) for automation tasks.
• Familiarity with network protocols and services (TCP/IP, DNS, DHCP).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.

Regards

Neha

Your Career 

As a Senior Technical Sales Manager, you will collaborate closely with your sales partner across the APJ region, forging robust relationships with targeted MSP/MSSP partners. Your primary mission will be to introduce Prisma SD-WAN and SASE solutions, along with other products from our platform portfolio, to their clientele. Armed with deep technical expertise in networking, routing, and managed cybersecurity services, you'll not only establish trust with our MSP/MSSP partners but also work collaboratively to fortify the security of their managed services. Leveraging insights gained from your customer interactions, you'll offer valuable feedback and suggestions to our product management teams for new feature development and enhancements.

Your Impact

• Architect and promote validated SD-WAN/SASE solutions to MSP/MSSP partners, empowering them to offer these services as managed offerings to their customers
• Identify prospective and existing customer opportunities that align with our solution offerings
• Collaborate closely with regional sales leadership to provide strategic and tactical sales support
• Foster growth by cultivating and nurturing relationships with current and potential MSP/MSSP partners
• Serve as the go-to technical advisor for MSP/MSSP partners, earning their trust and respect
• Establish yourself as a trusted consultant for MSP/MSSP partners' sales, product, and engineering teams
• Execute and oversee sales strategies in partnership with your Sales Account Manager and MSP/MSSP partners
• Ensure the ongoing satisfaction, support, and adoption of new products and services by both MSP/MSSP partners and their end customers
• Effectively convey Palo Alto Networks' market leadership and value propositions
• Exhibit exceptional verbal and written communication skills to manage interactions with customers and partners
• Demonstrate agility in working within small, creative teams as well as cross-functional teams
• Champion collaboration and teamwork as fundamental principles
• Embrace an ambitious and proactive attitude
• Pursue continuous self-improvement and learning to maintain technical leadership in relevant technologies such as Networking, SD-WAN, SASE, data center, public cloud, cybersecurity, 5G, and more

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

Our Applications Development team drives the analysis, design, development, implementation, maintenance and enhancement of the Board’s application systems to support the delivery of key CPF schemes to the public.

In this role, you will:

• Gather, analyse business requirements and translate them into high-level use cases.
• Prepare workflows, develop technical specifications, and conduct feasibility studies.
• Prepare project plans and documentation according to standards and guidelines.
• Perform coding and provide systems support, including SIT, UAT, and participation in all phases of the Software Development Life Cycle.
• Provide user support through troubleshooting and timely resolution of any incidents encountered.
• Collaborate closely with different stakeholders to ensure project success.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Avid programmer with relevant experience in Java. A broad full-stack experience will be an added advantage.
• Hands-on knowledge and experience in end-to-end Software Development Life Cycle, with the ability to manage the scope of requirements, review application design, and deliver cost-effective solutions to business users and external stakeholders.
• Possess strong technical knowledge in Java/J2EE for the design, development and maintenance of application systems.
• Demonstrates strong analytical, problem-solving and presentation skills.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

Network Engineer / Network Consultant

Our Esteemed and Reputable Client is looking for a Network Engineer / Network Consultant.

Requirements:

• Proficient in handling Network Infrastructure.

• Good in Network LAN, WAN administration and configuration.

• Proficient in LAN/WAN Systems, Routers, Switches, Firewalls, Servers, Storage, Backup, Operating Systems and applications.

• Experience in Enterprise Network Management.

• Experience in System and Network configuration and troubleshooting.

• Good in System,Windows, Server Configuration and Administration.

• Possess CISCO Certifications.

• Good in liaising with Stakeholders, Clients and Business Users.

• Possess Consulting/ System Integrator (SI) domain background.

• Min. 5 years of Network management experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

*** Junior roles are available for candidates with less than 6 years of Network experience.

We respect your privacy and all communication will be treated with confidentiality.

Applicants who are not shortlisted may be considered for other similar positions.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Senior/Principal Software Engineer - AI

About the Role:

As a Senior SWE (AI) at Trustana, you will build leading-edge AI (ML, LLM, RAG, NLP, etc.) applications end-to-end, from development to deployment, across the full stack of our e-commerce platforms. You will also drive the setting up of experiments, data instrumentation, and data pipelines and monitor the quality of our AI-generated outputs.

Key Responsibilities:

• Write scalable code and define the standards for data engineering, model training, quality verification, and deployment.
• Perform data ETL and analysis for application build, ensuring robust and scalable AI solutions.
• Automate infrastructure and deployments of pipelines.
• **You will help the team define the architectural direction, automate quality monitoring of output, and participate in experimentation strategies (models, A/B tests, user experience, etc.).

What you’ll need to succeed:

• 7+ years of hands-on experience in engineering (focused on ML/Data) with large scalable systems.
• Hands-on experience in fine-tuning large language models, and coding experience with big data tools, including Python/ JavaScript, etc., TensorFlow, PyTorch, and other machine learning frameworks.
• Knowledgeable with cloud platforms (AWS, GCP, or Azure cloud). - We use AWS.
• Experience demonstrating technical leadership working with teams, owning projects, defining and setting technical direction for projects
• Experienced in utilizing data and analysis to explain technical problems and providing detailed feedback and solutions
• Demonstrated ability in data engineering with prior experience developing for and debugging Big Data and stream processing frameworks such as Spark, Kafka, and Flink
• Experience with relational databases, non-relational databases, cloud environments, and cloud deployment technology (Terraform, Kubernetes, Helm).

What We Offer:

• A proven tech-led business model where you can bring a lot of potential business impact while solving challenging core tech problems.
• An opportunity to work in a diverse, multicultural, and flexible tech environment.
• A platform to lead and shape the future of SaaS B2B applications.
• Competitive compensation, solid health & wellness benefits, and a commitment to your professional growth.

• Define and implement a comprehensive programme management framework, including tools, templates, and systems, to meet cost, time, and quality objectives, and ensure adherence through regular performance measurements and corrective actions.
• Review and guide the integrated programme plan to ensure timely, cost-effective, and high-quality delivery, while setting expectations for periodic reviews, risk identification, and stakeholder communication.
• Monitor programme progress, mentor junior staff in corrective actions, build strong client relationships, manage client escalations, and make informed trade-off decisions to align deliverables with client goals.
• Manage departmental budgets, staffing, and work allocations; foster staff development through coaching and performance management; and ensure alignment with organizational goals and policies.

Requirements:

• Degree in IT or equivalent.
• At least 5 years of working experience
• Proficient in SAP FICO and S/4 HANA

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Lead the full lifecycle of software application projects from concept to launch.
• Collaborate with cross-functional teams to define product vision and execute on product roadmaps.
• Drive continuous improvement of existing applications through iterative development processes.
• Implement strategies that promote user growth and retention.
• Oversee market analysis and competitive positioning to inform marketing strategies.
• Ensure effective communication between technical and non-technical teams.
• Monitor and report on app performance, user feedback, and market trends.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 10 years of professional experience in software development and management.
• Proven track record in managing successful software application projects.
• Strong background in software education and development methodologies.
• Excellent communication skills in both English and Chinese.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Leadership qualities that inspire teams to deliver high-quality products on time.
• Experience with agile methodologies and project management tools is preferred.

Responsibilities:

• Lead the full lifecycle of software application projects from concept to launch.
• Collaborate with cross-functional teams to define product vision and execute on product roadmaps.
• Drive continuous improvement of existing applications through iterative development processes.
• Implement strategies that promote user growth and retention.
• Oversee market analysis and competitive positioning to inform marketing strategies.
• Ensure effective communication between technical and non-technical teams.
• Monitor and report on app performance, user feedback, and market trends.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 15 years of professional experience in software development and management.
• Strong background in software education and development methodologies.
• Excellent communication skills in both English and Chinese.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Leadership qualities that inspire teams to deliver high-quality products on time.
• Experience with agile methodologies and project management tools is preferred.

Responsibilities:

• Work with Pre-sales team and Project Manager to design solutions for exisiting and new clients and ensure that the project milestones and deliverables are met.
• Lead in designing and architecturing of cloud solutions based on business requirements and best practices.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Lead the technical resources to complete the required scope on-time.
• Ensuring the reliability, scalability, and performance optimization of the cloud services and applications deployment and integrations.
• Implement performance tuning strategies to enhance the efficiency and responsiveness of cloud-based systems.
• Research and evaluate on emerging cloud technologies, best practices, emerging trends, cloud service providers and technologies.

Requirements:

• 10 years of xperience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred.
• Demonstrated experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies.
• Strong leadership, communication, and interpersonal skills are essential for this role. Candidates should have experience leading teams, collaborating with stakeholders, and driving technical initiatives.
• Experience in leading a team of technical resources and provide mentorship and guidance to them (if neccessary)
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef. Ability to define infrastructure resources declaratively and manage them programmatically.
• Ability to work in a fast-paced, dynamic environment and collaborate effectively with cross-functional teams and stakeholders.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with your updated resume in MS Words format to : kelvin@starcareerconsulting.com

*Only shortlisted candidate will be notified.

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE. LTD

EA License: 20C0353

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as VP : Senior Big Data Solutions Leadbased in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience in Apps Development or systems analysis role
• Extensive experience system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated Technology leadership and project management skills Consistently demonstrates clear and concise written and verbal communication

Education & Requirements:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred
• Atleast 10 -12 years overall software development experience on majorly working with handling application with large scale data volumes from ingestion, persistence and retrieval.
• 5+ years of experience in leading a small to medium-size development teams
• Experience / knowledge of object-oriented programming and design skills, preferably strong in Java or Scala programming with Spark
• Proficiency in enterprise level application development using Java 8,scala, Oracle (or comparable database) and Messaging infrastructure like Solace, Kafka, Tibco EMS
• Experience with developing Microservices using Kubernetes or ECS
• Experience with Spark or other distributed computing environments.
• Experience building scalable, reliable, distributed Unix-based systems with Big Data processing technologies(Spark, MapReduce, Hadoop, HBase, Cassandra, other NO SQL solutions)
• Experience designing and implementing data ingestion and transformation for big data platforms. (Spark, Kafka, HDFS)
• Experience /Knowledge with Big Data Development technologies in a huge environment like 500 to 800 GB/TB/PB
• Good knowledge of Distributed databases/ Caching technologies like Gemfire, Apache Ignite, Couchbase
• Proficient with concepts like Time Complexity, Distributed Computing
• Proficient with test-driven (TDD) and behavior-driven development (BDD) concepts and tools
• Proficient with Data structures, Algorithms and Design patterns.
• Proficient with shell scripting in Linux
• Knowledge of core banking/financial services systems for Capital Markets asset classes like FX, Equities, Rates is a plus
• Strong knowledge in Big data echo system is a plus

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Description:

We are seeking a talented Social Media and Content Writer Specialist to join the Marketing & Communications team.

The ideal candidate is a creative thinker, excellent writer, and adept researcher who can develop engaging content across various platforms. You will work closely with colleagues in the Marketing & Communications team and Programming & Producing teams to create compelling content that resonates with our target audience.

Duties & Responsibilities:

Research & Ideation

• Conduct research to generate ideas and conceptualise creative content for various target audiences across platforms, including social media, video, and e-mailers, to achieve communications, marketing, and festival / programme objectives.
• Develop good knowledge of organisation / festival / programme brand knowledge, positioning and tone of voice.
• Stay updated with industry trends and best practices in content writing and digital marketing to enhance the editorial calendar.

Content Creation and Editing

• Write clear, concise, and engaging content for our website, social media, e-mailers and other marketing channels.
• Identify, curate and develop content from festivals and programme assets.
• Creating an editorial calendar for timely and strategic content ideas throughout the year.
• Conduct interviews, attend rehearsals, etc., for content generation.
• Craft stories that resonate with various target audiences and encourage engagement.
• Distil complex concepts into easily understood content.
• Create and schedule posts for multiple social media channels.
• Edit and proofread content for accuracy, clarity, consistency, and adherence to the festival / programme brand style and tone of voice.

Monitoring and Management

• Manage content distribution to online channels and social media platforms to increase web traffic.
• Keep up to date with industry best practices and monitor content activities of other arts centres and festivals websites.
• Monitor and analyse online statistics, including social ad web traffic, user demographics, and content performance, to inform content strategy.
• Manage and complete multiple content writing projects on time.

Collaboration & Strategy

• Collaborate with the Marketing & Communications and Programming & Producing teams to develop content strategies supporting marketing initiatives, ensuring alignment and consistency in messaging, branding, and style across social media and digital platforms.
• Develop content distribution and promotion efforts to increase brand visibility and drive traffic across social media and digital platforms.
• Strategize content creation and distribution for respective social media platforms based on target audience.

Requirements:

Education

• Degree in English, Marketing, Communication, Journalism or a related field

Experience

• Minimum 5 years of experience in arts/events related industry such as events marketing, arts marketing, digital marketing and social media
• General knowledge of the arts is important
• Proven experience as a Content Writer, Copywriter, Social Media Manager/ Specialist or similar role
• Strong writing and editing skills to produce high-quality content
• Familiarity with various writing styles and media types
• Proficiency in content management systems (CMS) and other digital tools
• Experience candidate will be considered for a higher appointment

Skills

• Excellent research skills and the ability to gather, analyse and present information effectively
• Highly articulate and versatile writer with excellent editorial skills; solid command of English with the ability to create compelling headlines that capture attention
• Good knowledge of respective social media platforms, their uses and functions and target audience
• Excellent project management skills
• Strong communication and collaboration skills

Characteristics

• Ability to thrive in a fast-paced, high-energy work environment
• Strong multi-tasking skills and ability to meet tight deadlines

Do note that this is a 2-year contract role.

Senior/Staff Software Engineer | Min. 8yrs Exp in Industrial Automation (C++, C#) | Programmer | Woodlands

Working day: Monday – Friday
Working Hour: 8:30am - 6:15pm
Salary range: $6,000 to $12,000
Location: Woodlands

Job Responsibilities

• Design, develop, test, and debug robust and efficient industrial automation software using C++, C# & WPF.
• Utilize Windows API and libraries for interaction with hardware components.
• Program machine functionalities using motion control cards for precise movement control.
• Integrate with distributed I/O systems to gather sensor data and control actuators.
• Implement robust communication protocols for data exchange between software and hardware components.
• Leverage advanced threading techniques and synchronization mechanisms for optimal application performance.
• Employ advanced memory management practices, including memory mapped files, file mapping objects, and memory sections, to ensure efficient resource utilization.
• Utilize the C++ Standard Library and templates effectively for code optimization and reusability.
• Understand and utilize Windows objects like events and mutexes for thread synchronization and communication.
• (Optional) Develop user interfaces using frameworks like WPF or WinUI to provide a user friendly experience for monitoring and control (if applicable).
• Write well-documented, maintainable, and efficient code adhering to best practices.
• Collaborate with electrical engineers and mechanical engineers to understand system requirements and ensure software meets functional specifications.
• Participate in code reviews and provide constructive feedback to fellow developers.
• Stay up-to-date with the latest advancements in C++, industrial automation technologies, and relevant libraries.

Job Requirement:

• Bachelor’s degree in computer science, software engineering, or a related field
• Minimum 8 years of experience developing industrial automation software using C++, C# & WPF.
• Proven experience with programming motion control cards and distributed I/O systems.
• Strong understanding of Windows API development and memory management techniques.
• In-depth knowledge of the C++ Standard Library and its functionalities, including templates.
• Experience with Windows objects like events and mutexes.
• Familiarity with Windows GDI and GDI+ is a plus (for graphics-related tasks).
• Experience with Borland/Embarcadero C++ Builder VCL platforms is a strong plus.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

[email protected] | 88824667

Senior Recruitment Consultant

Get to Know the Team

At GrabFin, we empower the people of Southeast Asia, from consumers and drivers to every-day entrepreneurs, by enabling financial inclusion for the underserved. The team is building innovative solutions by enabling our partners (i.e. drivers and merchants) to get access to financial services (lending and insurance) products for their everyday needs.

Get to Know the Role

You will report to the Engineering Manager, Insurance, based in Singapore and will develop the complex backend systems powering the many end-to-end user journeys across all Insurance products available in multiple Grab apps. We're looking for candidates that embody ownership, display a hunger for learning and improvement, excel in autonomy, and have the desire to go above and beyond expectations. This role is based in Singapore and hybrid.

The Critical Tasks You Will Perform

• You will develop and maintain high-quality and scalable backend applications
• You will write clean, efficient, and maintainable code to solve challenging problems in the InsurTech domain
• You will collaborate with diverse teams to design, and ship new features
• You will participate in code reviews to maintain code quality and share knowledge
• Your comprehensive understanding to troubleshoot, debug complex issues, and provide quick resolutions
• You will contribute to the architectural decisions and technical direction of the projects
• You will participate in On-Call rotations to ensure the reliability and availability of services

See yourself at Twilio

Join the team as Twilio’s next Technical Account Manager (Chinese speaking)

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency.

Responsibilities

In this role, you’ll:

• Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
• Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
• Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
• Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 3 to 5+ years of relevant experience as part of a support or operations team in a software or SaaS company.
• Knowledge of web services, JavaScript (Node.js), React.JS, XML Python, Ruby, PHP, Java, C#, Swift, API and implementations using SDKs.
• Broad capabilities to troubleshoot and debug server-side code and client-side code (JavaScript, Android, iOS).
• Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
• Exceptional time management skills, emotional intelligence, interpersonal communication and ability to prioritize tasks while evaluating situational urgency.
• Demonstrated history of driving complex product issue resolutions including escalation management, internal and external strategy planning through to solution delivery.
• High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums.
• Interest in utilizing customer feedback to identify and drive improvements in our products.
• Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
• Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
• Proficiency in Chinese language (both oral and written) in order to support many of our Personalized Support customers from Hong Kong and China region.

Desired:

• Experience building and maintaining interactive dashboards using technologies such as Amazon Quick Sight, AWS Data Pipeline, Looker, Snowflake, Salesforce or others.
• Demonstrated ability to develop workflows to increase troubleshooting efficiency while still following standard processes and procedures.
• Experience working with Looker, AWS Cloud Analytics, Tableau, Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools.

Location

This role will be remote, and based in Singapore.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

JOB DESCRIPTION

· The incumbent will be responsible for developing and installing robust software solutions.

· Key responsibilities include designing, implementing, and delivering high-quality software projects using JAVA, Spring Boot, SQL/Oracle, J2EE, Junit, Mockito, JQuery, Javascript, and other JAVA technologies.

· The individual should possess knowledge of Eclipse, GitHub, Soap UI, Postman, Jira, and SVN.

· The individual should possess knowledge of Newgen Product suite including iBPS, OmniDocs, Omniscan etc and well versed with the concepts of Business process management.

· The ideal candidate should demonstrate proficiency in web application security, REST/SOAP API, and possess expertise in performance and scalability.

· Experience in third-party integrations such as Corpass, SingPass, and Core Banking is essential.

· Familiarity with application servers like Apache Tomcat, WebLogic, JBoss, and preferred.

· knowledge of DevOps, CI/CD, Jenkins, Sonar would be advantageous.

· Hands on experience on AWS platform would also be advantageous.

JOB RESPONSIBILITY

· The Senior Software Engineer is expected to actively participate in various stages of the software development lifecycle, including detailed design, coding, code walkthroughs, peer code reviews, unit testing, system testing, UAT, demos, POCs, installation, and maintenance of software modules.

· Responsibilities include ensuring the preparation of crucial documents such as software prototypes, system architecture, software design documents, code review artifacts, installation/deployment documents, release documents, and technical documentation.

· The incumbent will document and demonstrate solutions through the development of flowcharts, layouts, diagrams, charts, code comments, and clear code. They will ensure that project tasks are completed within defined effort and timelines.

· Other key responsibilities encompass preparing and installing solutions based on system specifications, standards, and programming. The candidate will be involved in testing processes, including writing test cases, unit testing, system testing, and negative testing. Troubleshooting activities involve log analysis and database query optimization.

· The Senior Software Engineer is entrusted with protecting operations by maintaining confidentiality of information. Additionally, they provide valuable information by collecting, analyzing, and summarizing development and service issues.

· This role demands a proactive and dynamic individual who can contribute significantly to the success of software projects and adhere to the highest quality standards.

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Act as Level-3 engineer and Subject Matter Expert for Global Network Services.
• Part of the 24x7 escalations team (on rotational standby call).
• Manage incidents escalation to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner.
• Provide Technical Support and consultancy as SME to internal stakeholder, for and not limited to service onboarding and process improvement.
• Review complex change request and participate in pre-change council meeting.
• Work closely and support problem management team to identify root cause of chronic problem or recurring issues, plan for preventive actions and improvement.
• Analyse IP network performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc.
• Occasionally provide training to Tier 1 and 2 engineers on the complex issue handled.
• Perform risk and impact assessment on the hardware, software advisory affecting Singtel network.
• Support engineering teams on new product/ feature implementation, node deployment and technical support matters
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, manuals, troubleshooting guides, etc

Skills For Success

• Degree in Computer Science / Electronics Engineering, or any other relevant discipline.
• Cisco CCIE certified or CNNP with rich experience troubleshooting in complex enterprise LAN and large WAN network.
• At least 8+ years’ experience in similar support roles, working directly with large global customers and partners.
• Minimum to have one SDWAN certifications.
• Working experience minimum in two of the following SDWAN product: Cisco, Silverpeak, Velocloud, Fortinet, etc.
• Strong knowledge on Telco and enterprise network and technologies.
• Strong understanding of routing protocols like OSPF, BGP, MP-BGP, MPLS, TE, SR, QoS, SDWAN Overlay protocols.
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience of Security services (IDS/IPS, UTM, DDoS, Firewalls etc.)
• Working Experience with security products like Checkpoint, Palo Alto, Fortinet, etc, is a plus.
• Strong ability to independently debug broad, complex, and unique networks with mixed medium and protocols required.
• Cloud and Virtualization experience (AWS, Azure, VMWare, OpenStack) is a plus.
• Excellent written and verbal communication skills are required.
• Strong situational awareness and critical thinking abilities.
• Experience in leading a team is great advantage as this role potentially will require to lead group of engineers.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Location: Singapore Client Office (On-Site)

Salary: 50,000 - 62,000 SGD, annually + 10% performance bonus

THIS POSITION REQUIRES YOU TO BE IN OFFICE Monday - Friday.

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

About the Role:

Applied Value Technologies is seeking a Senior Technical Support Specialist to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into the People Experience, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the People Experience team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About You:

• Familiar with end-to-end Customer/IT support processes
• Adjusts easily to new or changing circumstances.
• A collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Focuses on achieving results that promote business success.
• Demonstrate proactive and professional communication skills with all stakeholders and partners
• Maintain a professional, adaptable, and respectful manner
• Provide high quality service to all users

Responsibilities:

• Handle and resolve complex customer issues that have been escalated from Level 1/Tier 1 support
• Utilize advanced troubleshooting techniques to diagnose and solve problems.
• Ensure issues are resolved within the agreed service level agreements (SLAs).
• Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process.
• Use Salesforce Service Cloud to track, manage, and resolve customer cases.
• Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners
• Maintain accurate and detailed case records, ensuring all interactions and solutions are documented
• Generate and analyze reports to identify trends and areas for improvement
• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Follow up with customers to ensure their issues are fully resolved and gather feedback.
• Work closely with other departments, including Level 3 support, engineering, and product management, to resolve complex issues.
• Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
• Participate in regular team meetings and provide feedback on service improvements.
• Stay updated on the latest features and best practices of Salesforce Service Cloud.
• Suggest and implement process improvements to enhance efficiency and customer satisfaction.
• Participate in ongoing training and professional development opportunities.

Your Expertise:

• Bachelors in Information Technology, Business or a related field preferred
• 3-5 years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms
• 3+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems
• Understanding of end-to-end HCM recruiting processes (Workday)
• Proficiency in using Service Cloud, CRM systems, and support ticketing systems
• Experience in other 3rd party CRM tools
• Understanding of cloud computing concepts and architectures and familiarity with APIs, integrations, and common web technologies.
• Knowledge of database management and querying.
• Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Experience operating with SLAs in a client-facing role in a production environment
• Ability to work effectively as part of a team and collaborate with other departments.
• Highly organized with the ability to manage multiple cases and tasks simultaneously.
• Ability to work in an onsite office setting 100% of the time
• Flexible to work on-call schedule on weekdays and occasionally on weekends

Nice to have:

• Experience with case management, automation, and service analytics in Salesforce.
• Intermediate SQL skillset
• Strong familiarity with Workday HCM and Salesforce Service Cloud
• Experience with reporting and metrics
• Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL)
• Salesforce Service Cloud Certification
• Workday HCM Certification

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited paid leave
• 100% employer - paid healthcare benefits (medical, dental vision)
• Sick leave accrual
• 100% paid parental leave - up to 16 weeks
• $1,200 Learning & development allowance (annually)
• $1,200 Health & Wellness allowance (annually)
• Employee referral program
• 401k match up to 4%
• 12 paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.