Total 50 service operations manager job vacancies in Information Technology category in D03 Queenstown, Tiong Bahru

Responsibilities:

• Welcomes guests warmly.
• Handles guests orders for dine-in, takeaway and the online shop.
• Prepares drinks, maintaining consistent quality.
• Serves food and drinks accurately and promptly.
• Manages the POS system.
• Highlights customer’s dietary needs.
• Maintains cleanliness of work area and shop.
• Completes any ad hoc tasks assigned.

Prerequisites:

• Highly positive and flexible individual with professional work attitude.
• Have an excellent command of the English language.
• A self starter and able to work independently.
• Be observant and pay attention to details.
• Always smiling.
• Have excellent personal hygiene.

• Good team player.

• Keen on learning new skills and tasks.

Be a part of our diverse and passionate service team where you will be the face of our Company: bring a smile to the guests’ faces with excellent guest service. Join our amazing team at TIANN’S, apply now!

Roles & Responsibilities:

• Greeting guests, take orders accurately, and table service with a consistently positive and helpful attitude, advising guests on our menu.

• Communicating effectively with our customers and our team members.

• Preparing the front of house operations and get ready for morning opening and night closing.

• Maintaining operational areas to exceed guest’s cleanliness, comfort and enjoyment.

• Handling guests concerns and complaints professionally and calmly to resolve the situation.

Requirements:

• Reliable, dependable, energetic and passionate in customer service.

• Communicates well and is excited to be part of a team that is supportive.

• Takes pride in excellent customer service.

• Eager to learn and take on challenges and able to work in a face paced environment.

• Ready to take on additional and ad hoc tasks as assigned.

• Good command in English

• Comfortable to work on Weekends and Public Holidays.

Benefits:

• A company with these values: positivity, communicate with honesty, take pride in our craft

• Very clean and positive environment

• Management Trainee Program available and lots of opportunity to progress internally

• Salary range: S$2,200 - S$3,300 (part time: $10-$15/hour) depending on experience

• 45 hours work week, 5 days’ work week

• Provided: Health insurance, Staff Meals, Uniform and Laundry, Birthday Surprises.

Roles and Responsibilities

• Create new product and new business related semiconductor field and best suited technical customer support activities by having clear understanding on KYOCERA Corporation Headquarters direction to achieve business expansion in Asia Pacific region.
• Maintain, build and promote excellent relationships with customers top management to develop revenue streams and to understand key requirements.
• Maintain, build and promote excellent relationships with semiconductor related governmental group or associations in Asia Pacific region as one of the representatives of Japanese company.
• Closely communicate and co-work with customers locate in Vietnam, India and Asia Pacific region and catch latest technical trend.
• Manage new design target, target revenue and initiate new development business.
• Preparation of presentation materials of latest technology for customers
• Any other aperiodic assignments which will be within the sphere of the job nature of this role.

Requirements

• 10 years of experience as Technical Engineer with Managerial level in either ceramic or chemical materials industry.
• 5 years or more of experience in :

1. Handling technical topics with multiple regions (Singapore, Thailand, Philippines, Taiwan, Vietnam, India, Malaysia, Japan, Indonesia)
2. Communicating with factory and related departments in Japan.
3. Handling Chemical products (Thermal compounds and die attach pastes) for more than 10 years with the understanding of technical solutions to realize effective technical support to customer, including the knowledge of chemical product design & composition of ingredients.

• Master’s Degree in Engineering
• Conversation and reading comprehension in Japanese is required for the reporting to KYOCERA Corporation.
• Detail knowledge about the market and trend of ceramic package, ceramic substrate and also chemical materials such as epoxy molding compound, sintering paste.
• Professional technical knowledge of chemical materials such as epoxy molding compound, sintering paste which is based on actual experience to provide best matching material to customer.
• Skills to create new design concept and judge development direction of chemical materials such as epoxy molding compound, sintering paste.
• Skills to catch the latest and future technical needs of customers located in Vietnam, India and Asia Pacific region, also handle to effect actual new products which is based on KYOCERA Corporation Headquarters direction.
• Skills of new business support function implementation from technical point of view which can contribute for business expansion plan in Vietnam, India and other Asia Pacific region.
• Customers locate in Vietnam, India and Asia Pacific region, it is required to be able to travel multiple location frequently and communicate with various diversity.
• Good communication skill. Able to convert clear and concise message to the Management, team members / key stakeholders and keeping others informed of the progress.
• Good leadership to lead the design center team in expanding the business, inspiring others, drives progress, decision making, ensuring the success and growth of individuals, teams, and organizations.

This role will require him/her to support in the following tasks:

O&S Core Activities

• To ensure smooth operation of existing systems under the OASIS project and successful implementation of any upgraded software and hardware components.
• To liaise and work with the Authority appointed teams, contractors, service providers, third parties and Authority appointed personnel in the course of delivering the project activities.
• To monitor and ensure system adhere to applicable standards, policies and directives.
• To perform IT system compliance activities such as performing Log Reviews, Account and Access Rights Review and Compliance reports reviews.
• To support and work with the Authority in managing DSTA and/or MINDEF system audits.
• To manage and maintain all development, configuration and documentation in accordance to the Authority’s quality standards.
• To manage Vulnerability Assessment (VA) activities, and work with the Authority appointed Contractor to rectify all issues identified.
• To provide project status reporting on a regular basis.
• To manage remediation for obsolete system components.
• To manage the retirement and disposal of obsolete system components.

Incident Management

• To manage system support issues to resolve all defects that are reported.
• To respond to incidents and problem reports in accordance to Authority stipulated Service Level Agreement (SLA).
• To lead investigation and liaise with required stakeholders on resolution of problem (including those which are cross-systems or due to Authority Furnished Equipment)
• To provide timely updates to user management and DSTA on incidents / problem investigation.
• To provide regular consolidated incident summary (including those which are cross-systems, infra incident or due to AFE) to user.
• To perform defect trend analysis to address recurring incident.

Managing the resources in ensuring the expedient and proper closure of incidents and service requests.

Change Request Management

• To propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and improve work processes
• To conduct requirement gathering with the end users; oversees and manage the implementation of the changes required; and ensuring satisfactory and timely delivery to the users.
• To plan and manage implementation such as Change Request to enable the smooth deployment of the solution. This includes planning, providing support to set-up, identifying and facilitating data collection, highlighting project issues, as well as escalating and facilitating closure of issues with users.
• To manage and work with the existing system integrators of IT systems interfacing with OASIS/O2, in integrating all components of the solution to deliver the solution.
• To manage all necessary acceptance tests performed by delivery team and verify that the solution meets the specifications and requirements.
• To provide change management services to ensure the stakeholders and user communities are well informed of the project matters.

Contract Management

• To manage contract milestones (within the contract scope) while DSTA manage the contract and overall budget approved from the AOR.
• To liaise and coordinate with exiting/incoming contractors for efficient and expedient handover/takeover.

Specific Requirements

- Experience in IT audit is advantageous.

- Familiarity with IM8 or equivalent ICT policies is advantageous

Principal Engineer:

- Shall have at least 10 years of working experience in information technology.

Senior Engineer:

- Shall have at least 3 years of working experience in information technology.

Company background:

Focus Computer Pte Ltd has been operating since 1989, and is an established leader in the IT hardware and software fulfilment space in Singapore. We have provided a stable environment for our employees since our inception and we believe in taking care of our employees through thick and thin. We have established Focus Digitech Pte Ltd in order to meet the growing demands for digital transformation by our customers, and we have an opportunity to hire a Technical Project Manager to join our growing team. Your entry point into the company does not limit the potential you have to rise within the company to other roles as your aspirations and attitudes may propel you towards. We believe that paper qualifications can only tell us so much, and we believe in hiring people with the right skills and not just certifications (although we will accord due credit if you have them). So, come discover your full potential with us as we take Focus Digitech to the next level of leadership in digital technologies!

Responsibilities:

• Develop project plans, ensure accurate delivery forecasts, pursue new business opportunities, and exceed customer expectations through collaborative efforts.
• Strive to achieve a Customer Net Promoter Score of 4.0 or higher.
• Lead architecture reviews with project stakeholders.
• Be responsible for technical account management and to provide reporting to customers as required.
• Assist in bid management activities for sales and solutions teams.
• Contribute to productivity and innovation initiatives and programs.
• Cultivate a reputation as a trusted advisor to clients.
• Foster strong relationships with technology vendor partners as required.
• Design and architect Network, Infrastructure and Cloud architecture models with a hybrid emphasis.
• Deploy, configure, and maintain Wintel servers (especially HPE/Dell servers), VMware virtualization platform, Microsoft server products, and related security software.
• Manage and configure Cisco switches, firewall devices, Fortigate, and load balancers.
• Develop and maintain scripts and automation tools to optimize IT infrastructure.
• Define IT operational or governance standards, tools, and other related best practices.
• Be comfortable to be involved in hands-on design, configuration, installation, performance tuning, and POCs.

• ITE Certificate in Electrical / Electronic Engineering.
• Preferably able to start immediately.
• Experience in repair / maintenance of electronic equipment.
• Able to work on site to keep electrical and electronic equipment running smoothly.

Candidates are to submit resume by email to : [email protected]

Job Description

• To provide after-sale service and support with the highest standard of professionalism and efficiency to achieve total customer satisfaction.
• To perform installation, retrofit & upgrade, preventive maintenance, troubleshooting and repair for electronics assembly and inspection equipment.
• Work with principals to diagnose technical problem, determine the solution and assist customer in implementing the fix.
• Effectively communicate and coordinate with principals and customers for equipment installation.
• To conduct on-site evaluation for electronics assembly and inspection equipment at customer sites.
• To provide basic operation and maintenance training to customers.
• To support sales in technical support and application of products.
• To provide standby duty and overtime work when required.
• Knowledge and experience for PLC program will be advantage.

Requriments

• Minimum Diploma in Electrical Engineering, EEE, or Computer Engineering.
• At least 3 years of hands-on experience with mechatronic systems (e.g., PTZ cameras, pan-tilt units, CNN machines), troubleshooting, and maintenance.
• Good knowledge of electrical installation and maintenance in outdoor environments.
• Familiarity with OS and computer software installation and device control.
• Experience with computer and/or network hardware is an added advantage.
• Ability to work onsite in outdoor environments.
• Ability to write reports.
• Personal Attributes
• Highly motivated with a passion for continuous learning.
• Excellent interpersonal and organizational skills.
• Strong teamwork and communication abilities.

Job Responsibilities

Reporting to the Executive Director, the primary responsibilities of this role are:

- Participate in the development and implementation of programmes for SCAL's SME companies

- Work with and bring onboard member companies to participate in the programmes

- Collaborate with partners to enable projects, which includes planning, implementation and delivering targetsand outcome

- Help engender transformation, innovation and continuous improvement mindset

- Provide advisory services to members, and will involve in organising and designing survey vehicles such as focus groups, interviews to assess members engagement, ochange readiness or other issues

- Conduct statistical analysis on data collected, interpret findings and present insights that provide meaningful feedback for decision-making and action

Assistant Technical Project Manager- Software Application
(Singapore)

Responsibilities:

We are seeking for a resourceful, experienced and committed individual to manage the following:

Service Management

· Oversee, report, and ensure the SLAs/KPIs of the systems under the System Family are met.

· Collaborate directly with clients (stakeholders, Operations Managers, and/or Contractors) for project delivery and maintenance support.

· Regularly update the client on operational concerns, compliance matters, and propose solutions.

· Provide monthly reports on system health, status, risk status, and the status of Change Requests/Service Requests and System Problems.

· Participate in management meetings such as CCC, Operations, Service Review, Audit, and Management Meeting.

· Review reports from Operations & Support (O&S) project teams within the System Family.

· Support O&S Project teams during Audit, Disaster Recovery/Business Continuity Planning, Backup & Recovery exercises.

· Propose initiatives for continuous improvement with recommendations to enhance IT governance & compliance and improve work quality and processes.

· Prepare an annual Management plan and submit it to the Client.

IT Configuration Management

· Regularly review IT asset inventory records maintained and updated by the Client-appointed Asset Officer/Project owner.

· Oversee and review with the client in advance of potential obsolescence and arrange whatever actions required

· Prepare and submit reports to the Client.

Incident Management

· Lead investigations and ensure incidents are resolved within the stipulated SLA time.

· Conduct root cause analysis for recurrent incidents and recommend improvement solutions to the Client.

· Ensure proper sign-off/endorsement by the client for incident resolution/closure and associated archival/repository.

IT Security Management

· Schedule security scans for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.

· Conduct regular Security Reviews on System Access and administration patterns, and report any unusual or suspicious activities to the SMO Head Office.

· Track, mitigate, and deploy patch security vulnerabilities according to the stipulated timeline. Maintain oversight and submit monthly reports.

· Ensure applications/software/systems are updated with the latest virus/security patches.

· Escalate and/or seek Client’s acceptance and approval of assessed risks

IT Security Compliance & QA Management

· Ensure the Systems’ compliance status adheres to applicable standards, policies, directives, and guidelines.

· Declare, review, and report compliance status to the SMO head office annually.

· During audit exercises, collaborate with stakeholders to provide responses and evidences to auditors or compliance-related declarations.

· Provide a Rectification Plan for any gaps found.

· Seek waivers on compliance when justifiable.

· Ensure all applicable standards, policies, directives, guidelines, deliverables, and quality assurance records are filed and kept up-to-date for audit and review purposes.

· Collaborate with the Client on system enhancements required for policy changes and audit requirements.

· Facilitate the resolution of issues and escalate to senior management as needed.

· Manage multiple projects under tight delivery timelines and limited budgets.

· Communicate effectively, both verbally and in writing in English.

· Conduct project planning activities and manage the execution of large-scale, high-risk, or strategic projects according to plan (Opportunity Management, Initiating to Closing).

· Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.

· Manage relationships with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables.

· Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them.

· Collaborate with Stakeholders to evaluate Cloud Solution Requirements and provide guidance on solution/technical architecture.

· Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action.

Requirements:

· Degree/Higher diploma in Computer Science/EEE, IT, Communications, Mechatronics, or other related disciples

· Minimum 3 – 4 years of working experience related to IT security and/or in application development with strong knowledge of coding practices

· Professional certifications such CISSP or other relevant qualifications will be an advantage

· Proficient in the following programming languages: Java, JavaScript, JQuery, HTML, SQL

· Effectively builds and maintains partnerships with clients, prospects and people at all levels across the company.

· Ability to drive projects in a matrix management environment that includes influencing, efficiency, collaboration and openness with a focus on results orientation;

· Proficiency in collaboration, conflict resolution, group interaction and dynamics, project management, and facilitation of significant projects;

· Demonstrated leadership, communication and problem solving skills

· Basic knowledge of IT infrastructure such as servers, LAN, WLAN, printers and operation systems

· Possess the highest ethical and moral standards

· Self-motivated to work independently to manage projects

· Demonstrated commitment to completing tasks and objectives

· Reliability, flexibility, motivation and working well under pressure

· Ability to maintain a positive attitude at all times

· Able to travel overseas when required

· Preference will be given to candidate with experience in handling government projects

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV / Resume to info@i-consulttech.com/[email protected]

Requirement:

• Experience in implementing Data Warehousing projects in Finance, Credit Risk & Compliance domains.
• Data Warehousing Expertise: experience of implementing large data warehouses based on Hadoop, Teradata, SAS, Oracle including data modelling, using ETL tools like Informatica PowerCenter, SSIS & visualization Tools such as Qlik, Microsoft Power BI.
• Demonstrated proficiency in project management methodologies (e.g., Agile, Waterfall, Scrum) and tools (e.g., JIRA, MS Project).
• Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness.
• Good interpersonal and communication skills with attention to details.
• Possess strong problem solving and decision-making skills while exercising good judgment.
• Ability to work on multiple projects at a time with teams distributed across multiple locations.

Job Description:

• Manage a team of Project/Service Delivery Engineers.
• Provide leadership to the team and deliver KPIs set for the team.
• Accountable for insource services and renewal of managed services.
• Accountable for delivery of projects and incident management.
• Responsible for customer communication, project planning, coordination of various teams, tracking project progress, providing leadership to the team, manage and control risk till final delivery.
• Build and maintain good customer relationships, improve customer satisfaction, identify new requirements and business opportunities.

Requirements:

• Bachelor's degree and above in IT/computer/software or related discipline, minimum 5 years of project management or solution delivery experience.
• Customer oriented, excellent systematic and critical thinking capabilities, ability to quickly grasp customer needs, and propose solution.
• Good leadership and people management.
• Good communication and presentation skills.
• Strong passion in technology.
• Ability to work in a face-paced environment.
• Preferably equipped with the latest cloud certification, like Microsoft 365, Azure, AWS.

You will assist with managing the financial aspects of the Regional Health System (RHS) programmes. You are responsible for the submission and monitoring of Ministry of Health (MOH) and other external programme fund utilisation and is required to liaise with external parties, such as Agency of Integrated Care (AIC). You will monitor and manage the Population Health funding and support the administration of research grants for the Centre for Population Health Research and Implementation programme. You will ensure that funding is disbursed in a timely and accurate manner as well as to collate and review budget requests for RHS programmes.

In addition, you will work closely with institutions to review the consolidated submission of reports to external agencies and provide advice to institution on finance-related matters and harmonisation of finance processes for RHS programmes/research grants. You will also support the cost and funding allocation as well.

You will review the funding for RHS programmes/research grants and ensure financial sustainability. You will support the preparation of financial analysis for new programmes, as well as set-up workflows for submissions, claims and reimbursements with the funding agency. You will provide business insights through regular management reports as well as coordinate and manage the review of internal controls and RHS programmes/research grants audits.

You will review and establish standard operating procedure (SOP) for RHS finance policies and support the consolidation of the annual RHS cost center budgets including analysis for management review and tracking of the expenses incurred.

Job Requirements

• Bachelor’s Degree in Accounting or Professional Accounting Qualification (CA preferred) with at least 8 years’ experience in Accounting/Finance. Experience in healthcare setting is preferred.
• Proficient with Microsoft Office applications
• Possesses strong communication and interpersonal skills with the ability to get buy-in from stakeholders
• Team leader and player with the ability to manage cross-functional and institutional relationships
• Adept at handling complex, ambiguous and challenging situations
• Excellent organisational and prioritisation skills
• Systematic and meticulous in work
• Independent worker with the ability to handle tight deadlines.

We have an opening for an Assistant Manager in Data Governance, looking for a candidate with experience in data governance and auditing, particularly in IT audits, third-party management, and vulnerability assessments.

Key Responsibilities:

• Review and enhance data governance policies to ensure effective data security, privacy, and quality management.
• Promote data discoverability and secure sharing within the organization and with external entities, driving data utilization for informed decision-making.
• Oversee service level agreements to ensure datasets meet standards and timelines.
• Plan and coordinate compliance activities, including audits related to third-party management and vulnerability assessments, to align ICT systems with governmental policies.
• Support the development of digitalization strategies that align with government objectives and collaborate on cybersecurity initiatives.
• Work with stakeholders to build capabilities for safe and efficient data management.
• Provide effective support in responding to data-related incidents.

Requirements:

• Ability to engage and persuade diverse stakeholders on data management issues.
• Experience in conducting audits and vulnerability assessments for ICT systems.
• Strong analytical, communication, and presentation skills to convey complex data quality issues clearly.
• Excellent interpersonal skills with a proactive, self-motivated approach and ability to manage multiple tasks simultaneously.

Annabelle Quek, ITT Team

Reg No: R21102691 EA: 05C3053

BGC Group Pte Ltd

The Office of Digital Empowerment is dedicated to revolutionising our healthcare ecosystem by harnessing the power of digital technologies to enhance patient care, operational efficiency, and innovation. Our primary objective is to help design, implement, and continually evolve a holistic digital strategy that aligns with the SingHealth's mission and goals. We aim to empower our employees with innovative technologies, fostering a culture of innovation and agility while facilitating a seamless, multidisciplinary collaboration. Through our efforts, we seek to create a patient-centric digital ecosystem that not only mitigates healthcare challenges but also drives sustainable growth and excellence in clinical and administrative workflows. The Senior Manager, Office of Digital Empowerment plays a key role in driving and spearheading this effort.

Job Description

As the Senior Manager, Office of Digital Empowerment, you will be responsible for the following:

• Create and manage clear roadmaps for strategic digital initiatives, set objectives, timelines, and success metrics, and ensuring alignment with the division’s digital strategy and SingHealth's overarching objectives.
• Lead cross-functional teams through ideation, conceptualisation, planning, and execution of digital projects.
• Foster a culture of innovation, agility, and continuous improvement within the digital empowerment team.
• Spearhead major digital innovation and transformational initiatives, driving the adoption of automation technologies such as robotic process automation (RPA), chatbots, and Microsoft 365 (M365) for enhanced workflows.
• Collaborate closely with key stakeholders to develop annual plans and budgets for digital projects. Manage budget portfolios and utilisation.
• Stay informed about emerging technologies and healthcare challenges, regularly assessing their viability and potential adoption to improve clinical and business workflows.
• Act as the digital representative, providing expertise and guidance in projects, task forces, committees, and initiating open conversations with senior management and key stakeholders.
• Establish and nurture both internal and external partnerships to advance digital transformation initiatives.
• Oversee and manage digital platforms, including websites, mobile applications, and digital tools, ensuring system service levels are met. Provide prompt technical support for any system-related issues that may arise.
• Demonstrate flexibility and readiness to undertake any additional responsibilities and duties assigned within the Office of Digital Empowerment.

Job Requirements

• Degree in Computer Science or Business Administration or related field; Master’s degree will be an advantage
• At least 10 -12 years of experience in the IT industry, including roles of a similar nature, with at least 4 years of managerial or supervisory experience
• Highly proficient in one or more of the following areas: cloud computing, voice/chatbots, RPA, and/ or M365 technologies
• Demonstrate excellence in project management, with the ability to effectively manage multiple projects concurrently and deliver them timely
• Possess a strategic mindset and ability to translate digital strategies into actionable plans
• Possess strong communication and influencing skills
• Self-directed and committed to continuous self-improvement

About Us

Little Life pte ltd is under the Little Life Education Group. It aims to empower and motivate every student to achieve an optimal educational solution.

We leverage technology to systematize assessment and performance tracking data, providing more personalized and customized teaching method to serve each student's precious time, enabling them to learn more precisely and efficiently.

We offer comprehensive curriculum training in various systems, including but not limited to IBDP, IGCSE, AP, and O/A Level courses. This helps students make rapid academic progress, excel, and develop lifelong learning abilities and habits.

In addition to academic courses, we provide a rich array of general education courses, such as "New Perspective English," "Public Speaking," "Chinese/English Debate," "Creative Writing," "Critical Writing Workshop," "KET/PET," "AMC Math Competition," and more, ensuring students receive comprehensive nourishment and choices at different age levels.

Little Life provides group classes and one-on-one teaching, tailoring instruction to individual needs. We absolutely do not force all students into a single mold but allow each seed to ultimately bear its most beautiful and sweetest fruit through strong interactive links.

Little Life has a strong teaching force, with over 50% of our teachers holding doctoral degrees and educational experts from English-speaking countries like the US, UK, and Australia. We are united in our dedication to contributing our collective wisdom to teaching and research. As we expand our offline centers, we need more like-minded, passionate educators to join our team!

Job Responsibilities

1. Assist in executing the overall operations, including admissions, administration, marketing, and formulating and implementing development strategies.

2. Focus on expanding the Chinese market and formulate the Chinese market development strategy.

3. Maintain good communication with parents to address teaching issues.

Job Requirements

1. diploma or above, preferably in Marketing, Education, or Management.

2. At least 5 years of marketing and management experience in schools, with experience in tutoring institutions preferred.

3. Familiarity with local Singapore and international curriculum standards is preferred.

4. Understand the Chinese market and have strong market sensitivity.

5. Strong communication and coordination skills, with a strong sense of responsibility and initiative.

6. Innovative mindset and problem-solving abilities.

7. Outstanding proficiency in both English and Chinese (listening, speaking, reading, and writing).

Rewards

1. Competitive compensation package .

2. Professional development opportunities and career advancement prospects.

3. Valuable experience in educational management.

4. Growth with a team of masters and doctoral degree holders

We hope you will grow with us and become a towering tree yourself in the process of nurturing diverse talents.

Interested candidates, please send your resume to [email protected]. We look forward to your joining!

Assistant Technical Project Manager- Software Application
(Singapore)

Responsibilities:

We are seeking for a resourceful, experienced and committed individual to manage the following:

Service Management

· Oversee, report, and ensure the SLAs/KPIs of the systems under the System Family are met.

· Collaborate directly with clients (stakeholders, Operations Managers, and/or Contractors) for project delivery and maintenance support.

· Regularly update the client on operational concerns, compliance matters, and propose solutions.

· Provide monthly reports on system health, status, risk status, and the status of Change Requests/Service Requests and System Problems.

· Participate in management meetings such as CCC, Operations, Service Review, Audit, and Management Meeting.

· Review reports from Operations & Support (O&S) project teams within the System Family.

· Support O&S Project teams during Audit, Disaster Recovery/Business Continuity Planning, Backup & Recovery exercises.

· Propose initiatives for continuous improvement with recommendations to enhance IT governance & compliance and improve work quality and processes.

· Prepare an annual Management plan and submit it to the Client.

IT Configuration Management

· Regularly review IT asset inventory records maintained and updated by the Client-appointed Asset Officer/Project owner.

· Oversee and review with the client in advance of potential obsolescence and arrange whatever actions required

· Prepare and submit reports to the Client.

Incident Management

· Lead investigations and ensure incidents are resolved within the stipulated SLA time.

· Conduct root cause analysis for recurrent incidents and recommend improvement solutions to the Client.

· Ensure proper sign-off/endorsement by the client for incident resolution/closure and associated archival/repository.

IT Security Management

· Schedule security scans for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.

· Conduct regular Security Reviews on System Access and administration patterns, and report any unusual or suspicious activities to the SMO Head Office.

· Track, mitigate, and deploy patch security vulnerabilities according to the stipulated timeline. Maintain oversight and submit monthly reports.

· Ensure applications/software/systems are updated with the latest virus/security patches.

· Escalate and/or seek Client’s acceptance and approval of assessed risks

IT Security Compliance & QA Management

· Ensure the Systems’ compliance status adheres to applicable standards, policies, directives, and guidelines.

· Declare, review, and report compliance status to the SMO head office annually.

· During audit exercises, collaborate with stakeholders to provide responses and evidences to auditors or compliance-related declarations.

· Provide a Rectification Plan for any gaps found.

· Seek waivers on compliance when justifiable.

· Ensure all applicable standards, policies, directives, guidelines, deliverables, and quality assurance records are filed and kept up-to-date for audit and review purposes.

· Collaborate with the Client on system enhancements required for policy changes and audit requirements.

· Facilitate the resolution of issues and escalate to senior management as needed.

· Manage multiple projects under tight delivery timelines and limited budgets.

· Communicate effectively, both verbally and in writing in English.

· Conduct project planning activities and manage the execution of large-scale, high-risk, or strategic projects according to plan (Opportunity Management, Initiating to Closing).

· Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.

· Manage relationships with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables.

· Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them.

· Collaborate with Stakeholders to evaluate Cloud Solution Requirements and provide guidance on solution/technical architecture.

· Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action.

Requirements:

· Degree/Higher diploma in Computer Science/EEE, IT, Communications, Mechatronics, or other related disciples

· Minimum 3 – 4 years of working experience related to IT security and/or in application development with strong knowledge of coding practices

· Professional certifications such CISSP or other relevant qualifications will be an advantage

· Proficient in the following programming languages: Java, JavaScript, JQuery, HTML, SQL

· Effectively builds and maintains partnerships with clients, prospects and people at all levels across the company.

· Ability to drive projects in a matrix management environment that includes influencing, efficiency, collaboration and openness with a focus on results orientation;

· Proficiency in collaboration, conflict resolution, group interaction and dynamics, project management, and facilitation of significant projects;

· Demonstrated leadership, communication and problem solving skills

· Basic knowledge of IT infrastructure such as servers, LAN, WLAN, printers and operation systems

· Possess the highest ethical and moral standards

· Self-motivated to work independently to manage projects

· Demonstrated commitment to completing tasks and objectives

· Reliability, flexibility, motivation and working well under pressure

· Ability to maintain a positive attitude at all times

· Able to travel overseas when required

· Preference will be given to candidate with experience in handling government projects

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent photograph to info@i-consulttech.com/[email protected]

• ITE Certificate in Electrical / Electronic Engineering.
• Preferably able to start immediately.
• Experience in repair / maintenance of electronic equipment.
• Able to work on site to keep electrical and electronic equipment running smoothly.

Candidates are to submit resume by email to : [email protected]

We are on the lookout for a highly motivated individual to become a pivotal member of our dynamic team at the NCCS. In this role, you will be instrumental in shaping Singapore’s cancer research infrastructure centered around a national cancer database that consolidates clinical data from the largest cancer healthcare cluster in Singapore, tissue availability through tissue bank network and molecular research data. These components are meticulously linked to each other and integrated cluster-wide, forming the backbone of our data-driven projects.

This position offers an exciting opportunity to contribute to SingHealth coordinated projects that seeks to use translational research & big-data analytics to enhance cancer healthcare delivery for improved patient outcomes for Singaporeans & beyond.

Your responsibilities will include:

1. Project Management:

- Assist in the planning, execution, and monitoring of SingHealth healthcare research projects from initiation to completion.

- Collaborate with project stakeholders to define project scope, goals, and deliverables.

- Develop project plans, timelines, and budgets, and ensure adherence to project milestones and deadlines.

- Manage project and team meetings across sub-teams towards a larger objective.

- Track project progress, identify potential risks and issues, and implement corrective actions as needed.

- Communicate project updates and status reports to project team members and stakeholders.

- Interface with business development teams to identify project opportunities and support feasibility assessment.

2. Data Management:

- Oversee healthcare data extraction, storage, and analysis activities in accordance with regulatory requirements and organizational standards.

- Oversee data validation, cleaning, and harmonization processes to ensure data integrity and accuracy.

- Oversee development and maintenance of databases, spreadsheets, and other data management tools to support project activities.

- Facilitate data transformation and preparation between systems to ensure seamless data integration.

- Guide data analysis and generate reports to support decision-making and project evaluation.

- Collaborate with internal and external stakeholders to identify data needs and requirements for healthcare projects.

- Ensure compliance with data privacy and security policies, including HIM-DM regulations.

Requirements:

- Degree in Life Sciences, Health Sciences, Bioinformatics, Statistics, Mathematics Information Technology, Computer Science, Data Science and/or Business Analytics.

- Minimal 5 years of experience in project management and data management, preferably in a Healthcare or Research setting.

- Certification in project management (e.g., PMP) and experience with oncology, research or healthcare data management systems are desirable but not required.

- Proficiency in project management tools and software, such as Microsoft Project, Trello, or Jira.

- Strong analytical skills and attention to detail, with the ability to analyze large data sets and generate actionable insights.

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with multidisciplinary teams.

- Knowledge of healthcare regulations and data privacy standards, including HBRA, HTF, HIM-DM compliance.

- Ability to work across different domains (biomedical research, data science, analytics)

- Meticulous, with excellent organizational and time management skills

- Good communication, organizational and interpersonal skills

- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

- Ability to work on multiple projects involving multiple stakeholders concurrently.

Assistant Technical Project Manager- Software Application
(Singapore)

Responsibilities:

We are seeking for a resourceful, experienced and committed individual to manage the following:

Service Management

· Oversee, report, and ensure the SLAs/KPIs of the systems under the System Family are met.

· Collaborate directly with clients (stakeholders, Operations Managers, and/or Contractors) for project delivery and maintenance support.

· Regularly update the client on operational concerns, compliance matters, and propose solutions.

· Provide monthly reports on system health, status, risk status, and the status of Change Requests/Service Requests and System Problems.

· Participate in management meetings such as CCC, Operations, Service Review, Audit, and Management Meeting.

· Review reports from Operations & Support (O&S) project teams within the System Family.

· Support O&S Project teams during Audit, Disaster Recovery/Business Continuity Planning, Backup & Recovery exercises.

· Propose initiatives for continuous improvement with recommendations to enhance IT governance & compliance and improve work quality and processes.

· Prepare an annual Management plan and submit it to the Client.

IT Configuration Management

· Regularly review IT asset inventory records maintained and updated by the Client-appointed Asset Officer/Project owner.

· Oversee and review with the client in advance of potential obsolescence and arrange whatever actions required

· Prepare and submit reports to the Client.

Incident Management

· Lead investigations and ensure incidents are resolved within the stipulated SLA time.

· Conduct root cause analysis for recurrent incidents and recommend improvement solutions to the Client.

· Ensure proper sign-off/endorsement by the client for incident resolution/closure and associated archival/repository.

IT Security Management

· Schedule security scans for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.

· Conduct regular Security Reviews on System Access and administration patterns, and report any unusual or suspicious activities to the SMO Head Office.

· Track, mitigate, and deploy patch security vulnerabilities according to the stipulated timeline. Maintain oversight and submit monthly reports.

· Ensure applications/software/systems are updated with the latest virus/security patches.

· Escalate and/or seek Client’s acceptance and approval of assessed risks

IT Security Compliance & QA Management

· Ensure the Systems’ compliance status adheres to applicable standards, policies, directives, and guidelines.

· Declare, review, and report compliance status to the SMO head office annually.

· During audit exercises, collaborate with stakeholders to provide responses and evidences to auditors or compliance-related declarations.

· Provide a Rectification Plan for any gaps found.

· Seek waivers on compliance when justifiable.

· Ensure all applicable standards, policies, directives, guidelines, deliverables, and quality assurance records are filed and kept up-to-date for audit and review purposes.

· Collaborate with the Client on system enhancements required for policy changes and audit requirements.

· Facilitate the resolution of issues and escalate to senior management as needed.

· Manage multiple projects under tight delivery timelines and limited budgets.

· Communicate effectively, both verbally and in writing in English.

· Conduct project planning activities and manage the execution of large-scale, high-risk, or strategic projects according to plan (Opportunity Management, Initiating to Closing).

· Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.

· Manage relationships with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables.

· Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them.

· Collaborate with Stakeholders to evaluate Cloud Solution Requirements and provide guidance on solution/technical architecture.

· Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action.

Requirements:

· Degree/Higher diploma in Computer Science/EEE, IT, Communications, Mechatronics, or other related disciples

· Minimum 3 – 4 years of working experience related to IT security and/or in application development with strong knowledge of coding practices

· Professional certifications such CISSP or other relevant qualifications will be an advantage

· Proficient in the following programming languages: Java, JavaScript, JQuery, HTML, SQL

· Effectively builds and maintains partnerships with clients, prospects and people at all levels across the company.

· Ability to drive projects in a matrix management environment that includes influencing, efficiency, collaboration and openness with a focus on results orientation;

· Proficiency in collaboration, conflict resolution, group interaction and dynamics, project management, and facilitation of significant projects;

· Demonstrated leadership, communication and problem solving skills

· Basic knowledge of IT infrastructure such as servers, LAN, WLAN, printers and operation systems

· Possess the highest ethical and moral standards

· Self-motivated to work independently to manage projects

· Demonstrated commitment to completing tasks and objectives

· Reliability, flexibility, motivation and working well under pressure

· Ability to maintain a positive attitude at all times

· Able to travel overseas when required

· Preference will be given to candidate with experience in handling government projects

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent photograph to info@i-consulttech.com/[email protected]

Reporting to Director/ SCM/ CM, the Programme Executive (Drumming) is assgined to do the following job scope:

Job Duties:

Research on drumming impact to seniors' well-being. The main objectives are to :

- Improve mental health, reduce depression and enhance sleep quality

- Target an increase in the number of male seniors

Other Duties

· Any other responsibilities as assigned by the Director/ SCM/ CM

Qualifications & Requirements:

· Related qualification in working with the elderly or in the social service sector

· At least 1 year of programme evulation or related experience.

· Enjoy working with seniors and volunteers

. Proficient in Microsoft Office·

. Good writting skills

· Good problem solving skills

· Good interpersonal skills, a team player, yet able to work independently

. Resourceful & Detailed Oriented

This role is a contract role of around 1.5 years, renewable upon operations needs.

Job Responsibilities:

• In charge for technical matter of the project to provide technical support to project and site team.
• Ensure that the overall construction activities, details are coordinated in compliance with client’s and authorities’ requirement.
• Lead and manage a team of design /planning Engineers in coordination of design drawings with consultants to comply with authority requirements.
• Setting goals and targets to ensure that the conflicts and discrepancies within and amongst disciplines are resolved timely for construction on site.
• Review and provide solution to technical problems as well as planning, monitoring and reporting work progress for building and civil projects.
• Assist PM in overall planning, BIM coordination, construction methodology and checking of drawings.
• Conduct Technical Meeting, VDC meeting, etc. to ensure goals and target set for conflicts and discrepancies are resolved timely.
• Ensure that all records / information is properly kept for all activities, events for claims for cost and Extension of Time.
• Upkeep all submission, response for the submission and approval. Monitor the status of the submission and pursue response from the relevant parties once the response is due.
• Formulate value engineering with consideration for time, cost, safety and quality for PM’s review.
• Actively involve and contribute in technical discussions, site planning and site meetings.
• Maintain good working relationship with all parties.
• Maintain good communication with all other department.
• Take proactive measures, propose ways to prevent costs overruns especially related to design.
• Develop and maintain Standard Work Procedures for all critical and major work activities.
• Mentor technical team by providing proper guidance and training.
• Ensure that the drawings / BIM models are updated to the latest information available.
• Ensure that the as-built and O&M manual are prepared correctly and timely.
• Assist PM in the preparation of Project BIM Execution Plan with reference to the Corporate BIM Execution Plan.
• Covering works responsibilities by C&S subordinate
• Other duties which may be assigned by the management

Job Requirements:

• Degree in Civil Engineering or relevant disciplines.
• Minimum 10 years of relevant working experience
• Proven track record in construction projects.
• With at least 3 years of experience in design consultancy firm will have added advantage.
• Registered Professional Engineer will have added advantage for consideration
• Independent, diligent, meticulous and highly motivated with excellent team spirit.
• Strong understanding of structural engineering principles and practices.
• Strong familiarity with authority submissions and regulatory requirements.
• Strong communication skills with consultants, client, authority/government agencies and site supervisors.
• Proficient in Microsoft Office, AutoCAD and knowledge of BIM.

We are on the lookout for a highly motivated individual to become a pivotal member of our dynamic team at the NCCS. In this role, you will be instrumental in shaping Singapore’s cancer research infrastructure centered around a national cancer database that consolidates clinical data from the largest cancer healthcare cluster in Singapore, tissue availability through tissue bank network and molecular research data. These components are meticulously linked to each other and integrated cluster-wide, forming the backbone of our data-driven projects.

This position offers an exciting opportunity to contribute to SingHealth coordinated projects that seeks to use translational research & big-data analytics to enhance cancer healthcare delivery for improved patient outcomes for Singaporeans & beyond.

Your responsibilities will include:

1. Project Management:

- Assist in the planning, execution, and monitoring of SingHealth healthcare research projects from initiation to completion.

- Collaborate with project stakeholders to define project scope, goals, and deliverables.

- Develop project plans, timelines, and budgets, and ensure adherence to project milestones and deadlines.

- Manage project and team meetings across sub-teams towards a larger objective.

- Track project progress, identify potential risks and issues, and implement corrective actions as needed.

- Communicate project updates and status reports to project team members and stakeholders.

- Interface with business development teams to identify project opportunities and support feasibility assessment.

2. Data Management:

- Oversee healthcare data extraction, storage, and analysis activities in accordance with regulatory requirements and organizational standards.

- Oversee data validation, cleaning, and harmonization processes to ensure data integrity and accuracy.

- Oversee development and maintenance of databases, spreadsheets, and other data management tools to support project activities.

- Facilitate data transformation and preparation between systems to ensure seamless data integration.

- Guide data analysis and generate reports to support decision-making and project evaluation.

- Collaborate with internal and external stakeholders to identify data needs and requirements for healthcare projects.

- Ensure compliance with data privacy and security policies, including HIM-DM regulations.

Requirements:

- Degree in Life Sciences, Health Sciences, Bioinformatics, Statistics, Mathematics Information Technology, Computer Science, Data Science and/or Business Analytics.

- Minimal 5 years of experience in project management and data management, preferably in a Healthcare or Research setting.

- Certification in project management (e.g., PMP) and experience with oncology, research or healthcare data management systems are desirable but not required.

- Proficiency in project management tools and software, such as Microsoft Project, Trello, or Jira.

- Strong analytical skills and attention to detail, with the ability to analyze large data sets and generate actionable insights.

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with multidisciplinary teams.

- Knowledge of healthcare regulations and data privacy standards, including HBRA, HTF, HIM-DM compliance.

- Ability to work across different domains (biomedical research, data science, analytics)

- Meticulous, with excellent organizational and time management skills

- Good communication, organizational and interpersonal skills

- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

- Ability to work on multiple projects involving multiple stakeholders concurrently.

Service Delivery Management:

Oversee all projects in your Squad to ensure “deliver the best quality with the best service”.

Manage projects and Demands within the Group IT domains and own the complete end to end Service Delivery Management accountability for the projects.

Develop, manage, and improve stakeholder relations – both internal and external.

Use of project management artefacts to ensure effective outcomes such as: Accuracy of forecasting, Delivery timelines and schedules are met and Adherence to quality standards.

Understanding the pipeline of demand and work with the PMO and internal TI members to ensure an appropriate supply of resources.

Provide regular reports to the management and other departments on your Squad’s achievements, challenges, and recommended solutions.

Resolving project escalated issues and disputes while maintaining constructive working relationships and achieving schedule commitments.

Technically able to understand the requirement and work within the Squad team on the related infrastructure layer design like Operating System, Database, Middleware, Network and Cloud.

Managing and leading complex stakeholders (internal GIT like PMO and other APPs domain sometimes including business) towards optimal solutions while helping them to understand resource constraints and prioritization.

Enable the team’s collective success, delivering the projects and building a cohesive, high-caliber team.

Holding the teams to the highest standards, project discipline and accountability.

Continuously improving the technical delivery model and strategy, implementing, and managing delivery with the associated teams.

Ensuring compliance with the infrastructure standards for applicable Service Area

Coordinating the efforts of internal stakeholders and Service Providers to support the change management process.

Working collaboratively with internal stakeholders (other IT domains, business units, etc.) to develop and design system and infrastructure requirements to meet business needs for the business application projects.

Financial & Contract Management:

Contribute to budget planning, resourcing, and procurement till commissioning the project and demand.

The role is tasked with meeting the project delivery milestones along with financial and customer centric KPIs.

Contract & Vendor Management:

A significant component of this role requires working with internal employees, contractors, and third-party vendors to deliver quality outcomes for the business. The Technical Service Delivery Manager (SDM) will need to manage the entire procurement process leading to successful project commission.

Timely contract negotiations and managing contracts is a vital skill to succeed in this role. The incumbent must ensure that all procurement governance guidelines are strictly adhered to

People Management – Internal & External:

Manage the group of highly trained and skilled Service Delivery Management, Service / Operation management, Finance & Contract and Audit team for high performance delivery

To work closely with TI Members, vendors, stakeholders across the Group IT and Business domains

Skills for Success:

Candidate must possess at least a Degree in Computer Science / Information Technology / Engineering or equivalent.

PMP / Agile Certified.

Minimum 10 years of relevant experience in Project and service delivery management.

With Minimum 5+ years of relevant Experience in Infrastructure Project Management, Vendor Management and Contract Management.

Coding and Scripting with good experience

Additionally, good to have a good knowledge on IAC (Infrastructure As Code)

We are on the lookout for a highly motivated individual to become a pivotal member of our dynamic team at the NCCS. In this role, you will be instrumental in shaping Singapore’s cancer research infrastructure centered around a national cancer database that consolidates clinical data from the largest cancer healthcare cluster in Singapore, tissue availability through tissue bank network and molecular research data. These components are meticulously linked to each other and integrated cluster-wide, forming the backbone of our data-driven projects.

This position offers an exciting opportunity to contribute to SingHealth coordinated projects that seeks to use translational research & big-data analytics to enhance cancer healthcare delivery for improved patient outcomes for Singaporeans & beyond.

Your responsibilities will include:

1. Project Management:

- Assist in the planning, execution, and monitoring of SingHealth healthcare research projects from initiation to completion.

- Collaborate with project stakeholders to define project scope, goals, and deliverables.

- Develop project plans, timelines, and budgets, and ensure adherence to project milestones and deadlines.

- Manage project and team meetings across sub-teams towards a larger objective.

- Track project progress, identify potential risks and issues, and implement corrective actions as needed.

- Communicate project updates and status reports to project team members and stakeholders.

- Interface with business development teams to identify project opportunities and support feasibility assessment.

2. Data Management:

- Oversee healthcare data extraction, storage, and analysis activities in accordance with regulatory requirements and organizational standards.

- Oversee data validation, cleaning, and harmonization processes to ensure data integrity and accuracy.

- Oversee development and maintenance of databases, spreadsheets, and other data management tools to support project activities.

- Facilitate data transformation and preparation between systems to ensure seamless data integration.

- Guide data analysis and generate reports to support decision-making and project evaluation.

- Collaborate with internal and external stakeholders to identify data needs and requirements for healthcare projects.

- Ensure compliance with data privacy and security policies, including HIM-DM regulations.

Requirements:

- Degree in Life Sciences, Health Sciences, Bioinformatics, Statistics, Mathematics Information Technology, Computer Science, Data Science and/or Business Analytics.

- Minimal 5 years of experience in project management and data management, preferably in a Healthcare or Research setting.

- Certification in project management (e.g., PMP) and experience with oncology, research or healthcare data management systems are desirable but not required.

- Proficiency in project management tools and software, such as Microsoft Project, Trello, or Jira.

- Strong analytical skills and attention to detail, with the ability to analyze large data sets and generate actionable insights.

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with multidisciplinary teams.

- Knowledge of healthcare regulations and data privacy standards, including HBRA, HTF, HIM-DM compliance.

- Ability to work across different domains (biomedical research, data science, analytics)

- Meticulous, with excellent organizational and time management skills

- Good communication, organizational and interpersonal skills

- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

- Ability to work on multiple projects involving multiple stakeholders concurrently.

Responsibilities:

• Assist to manage members’ training, medical and accommodation schemes
• Program co-ordination with external service providers and management partners
• Work closely with union leaders and members to ensure smooth operations of the various membership schemes
• Administrative and operational co-ordination work
• Prepare reports, monitor, identify and evaluate members’ programs
• Prepare periodic reports on department updates
• Assist in coordination of union events and activities
• Any other assigned duties

Requirements:

• Degree or Diploma holder, with min 2 years work experience
• Experience in shipping or training would be an advantage
• Excellent analytical, interpersonal, writing and communication skills is a must
• Strong organizational, analytical and problem solving skills
• Possess a pleasant personality and ability to interact with people from all levels
• Ability to multi-task, work independently as well as in a team

Additional info:

• Job type: Permanent
• Working hours: Monday to Friday (9am to 530pm)