Total 631 student affairs director job vacancies in Information Technology category in Singapore

Role Purpose:

To support our growth and to drive excellence in the service and experience of our amazing cafe operations for all our International Accounts! You will identify, motivate, train, develop and direct your team to deliver exceptional service and accomplish goals and projects. This position oversees the administrative and operational task, including implementation of programs, financial management and analysis, sanitation, and safety.

The Director of Operations, is a Senior Leadership role and will focus on innovative hospitality and creating the cafe experience to support operational excellence. You will provide high level culinary expertise, creativity, and project support to the culinary department, managing, implementing, and supporting all food related programs in a multi-unit operation.

Key Accountabilities:

• Designs, manages and owns the overall experience, not just the amazing things we offer
• Set an expectation of hospitality that is friendly and truly engaging for all guests
• Has a passion for quality food preparation and taste
• Will have end to end responsibility to manage the P&L
• Create a culture of Food and Workplace Safety to ensure cafe operations maintains our standards
• Accountable for monitoring and managing all financial and budget responsibilities while maintaining our best standards
• Build and maintain relationships while working closely with directors, teams, stakeholders, and other groups
• Train and develop your team while working towards business goals and ensuring that all sectors and employee guidelines are implemented and adhered to
• Manage Tour Cafés, overseeing, training and assisting with front of house merchandising or operational initiatives
• Revitalizes older cafes with new food programs, merchandising, and equipment
• Oversees and contributes to the successful opening of all new Cafés
• Meets all timelines for quarter and year-end reports given by our partners and Sector Employer

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures
• Maintain safe personal presentation standards
• Consult on health and safety matters
• Report all incidents and hazards immediately
• Complete all required HSE training
• Adhere to the site food safety plan, hygiene procedures and standards

Job Requirements:

• Degree in Business Management or relevant professional experience
• Minimum 5 years in a senior leadership role, preferably in the hospitality industry
• Experience in managing senior stakeholders in B2B environment
• Strong background in driving business unit performance
• Excellent verbal, written communication and presentation skills
• Experience in delivering on multiple projects, with proven ability to show short, mid- and long-term results
• Excellent interpersonal skills
• Track record in managing a portfolio of business units
• Strong and sound knowledge of business strategy development and implementation

Core Skills & Knowledge:

• Building strong relationships
• Agility
• Making informed decisions
• Inspiring and motivating employees
• Navigating and driving change

We’re looking for an Associate Director to join our business in Singapore to add to our senior management team.

• Join our successful and growing Singapore office
• Reporting to our Managing Director who has more than 20 years of experience (10 years in Singapore)
• Take ownership of the growth of one of our most established divisions and a warm Banking desk
• Work on high profile assignments
• Contribute to the growth of the Banking & Insurance businesses in Singapore.

A BIT ABOUT US

From our growing and dynamic office in the heart of Singapore you be joining a team of 4 where you will have responsibility for the growth and development of our banking business.

Occupying the mid-to-senior levels of the market, we work in close partnership with our clients to offer a variety of services directly suited to their specific business needs, including sourcing niche skills, finding talent in challenging geographies, handling senior or confidential assignments and detailed research and market mapping projects.

Our Singapore office was established in 2009 and has since become a well-respected consultancy with many of the large insurance and banking firms in the region. Comprising of over 30 consultants we are in the process of growing and developing our Singapore office across all our divisions.

WHY EAMES?

We are proud of the culture we have developed here and the strongest endorsement of this is hearing what our people have to say. So don’t just take it from us – here are some of the reasons our team have told us they love working for Eames.

• High performing workforce
• Established brand in the market
• Believable vision and values
• Mature environment
• Supportive and patient
• Visible hands on management team

Requirements

A BIT ABOUT YOU

The ideal candidate should be an experienced recruitment professional with strong billing track record and more recently senior leadership experience.

You will be an ambitious and passionate recruitment professional who values relationships, is a trusted partner, inspires belief through their expertise and consultative approach and holds high ethical standards. Ability to manage or mentor junior members within a team is a plus.

The ideal candidate should be an experienced recruitment professional with strong billing track record in the past coupled with a recent track record in a senior leadership role.

You will be an ambitious and passionate recruitment professional who values relationships, is a trusted partner, inspires belief through their expertise and consultative approach and holds high ethical standards. Ability to manage or mentor junior members within a team is a plus.

Opportunity is yours for the taking. Apply now, or get in touch directly to hear more about opportunities at Eames: [email protected]

Great ideas do not discriminate, and anyone can have them. Given the right protection and support,

a great idea can become a powerful brand, a transformative technology, an innovative process or

design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of

intellectual property (IP) experts, the Intellectual Property Office of Singapore (IPOS) understands

better than anyone how important it is to protect ideas and creations for now and for the future. We

leverage our deep technical, legal and business expertise to help innovative enterprises grow,

through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the

ideas of today, into the assets of tomorrow.

About IPOS International

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to

building Singapore’s future growth as a global hub for intellectual property creation, protection and

management. We serve the public sector, investors, private enterprises, not-for-profits, service

providers and individuals through patent search and analysis, training and IP management services.

Together, we amplify creativity and enable innovation, to realise tangible economic and social value

from intangible assets.

About the role:

We are seeking an experienced and dynamic Assistant Director of Network Infrastructure to lead our

network infrastructure team and manage outsourced facilities management (FM) and end-user

computing devices (EUCD) services. The ideal candidate will be responsible for steering the success

of network infrastructure projects, aligning them with our company’s strategic objectives while

ensuring they are delivered on time, within budget, and in compliance with our governance

framework.

As the Assistant Director of Network Infrastructure, you will play a pivotal role in shaping the

network infrastructure landscape of our organisation. You will lead a team of network professionals

and manage outsourced vendors to ensure seamless operations and robust network performance.

Your expertise will guide the development and implementation of network solutions that support

our business goals, emphasising security, resilience, and technological innovation.

Job Responsibilities:

• To manage and provide support for servers, network, ICT security, desktop and operations

effectively in a Windows-based environment.

• To manage vendors and ICT contracts to ensure that vendors meet contractual obligations.

• To work with users to study business and application specific requirements, review

organisational ICT infrastructure as well as design and implement the ICT architecture to

meet current and future requirements.

• To support in the design, management, and enhancement of the corporate ICT

infrastructure.

• To support the ICT strategic review, identifying and exploiting suitable technologies,

strategies and solutions to meet organisation needs.

• To support in developing solutions / architectures based on technology trends and

standards, to exploit new and emerging technologies and products to meet present and

future business needs.

Job Requirement:

• Bachelor’s degree in Information Technology, Computer Science, or a related field;

• Proven experience in Information Technology, with more than 5 years of relevant

experience in network infrastructure management, including project management, vendor

management, and team leadership.

• Strong knowledge of network technologies, security protocols, and IT governance

frameworks.

• Experience with cloud computing, virtualisation, technology refresh, EUCD and network

management tools.

• Exceptional communication and interpersonal abilities to interact effectively with all levels

of the organisation.

• Due to the nature of the project, the selected candidate will be required to be physically

present in the office most of the time to ensure effective collaboration and project

oversight.

Are you the one? Please write to us if you have/are:

• A team player and great collaborator, with a strong commitment to the team’s success.

• Service-oriented with good interpersonal and problem-solving skills.

• A strong communicator who is organised, meticulous and able to multitask with excellent

project management skills.

• Experience in managing outsourced IT service providers would be an advantage; and

Willing to work hard and under pressure in a dynamic and challenging environment.

To apply for this position, please email your resume to [email protected]

Want to be a part of Asia Pacific & Japan’s (APJ) largest data centre business and ‘Grow@Hyperscale’?

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers, the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APJ region. With backing from our investors, including Macquarie Group, this is just the beginning…

Join us at AirTrunk, where the cloud meets the ground.

A Snapshot

As the Regional Data Centre Director reporting directly to the Global Head of Data Centre Operations, you will work closely with the Operations team, making your mark in a number of ways:

· Oversees all aspects of data centre operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data centre operation to achieve 100% uptime and compliance with customer SLAs.

· Provides support and technical advice to the Data Centre Operations Directors and site teams in all aspects of their roles to ensure efficient and successful data centre operations

Your Day to Day

· Reports and documents operational strategy improvements to ensure the highest level of availability and operational efficiency is achieved for the portfolio.

· Acts as a key escalation contact, both internally and externally, for emergency events impacting data centre services including technical, operational and security.

· Provides support to the Data Centre Directors and site teams to facilitate emergency responses procedures, resource coordination, customer communication, root cause analysis and post event remediation.

· Develop strong relationships with customer operational management contacts.

· Provides support to drive thorough root cause analysis and produce detailed reports for internal and external stakeholders

· In conjunction with Data Centre Directors and site teams responsible for contractual compliance, including SLA management, for 3rd party vendors including; FM Services, Smart Hands & Security vendors as well as any other 3rd party vendors (including soft services) engaged directly by AirTrunk.

· Responsible for managing internal audits of standard operating procedures, sequence of operations and maintenance standards to guarantee compliance with AirTrunk and industry standards.

· Oversees the local change management processes and other documentation required by law, e.g. SWMS, including review and approval of Method of Procedures (MOPs) to support the Facilities Managers

· Ensures adherence to security programs across the data centre portfolio. • In conjunction with Data Centre Directors and site teams responsible for ensuring the operating standards of the data centre supports various accreditation initiatives, including, but not limited to, ISO 27001, SOC1, SOC 2 etc. as may be required by AirTrunk.

· Oversees data centre operations to maintain compliance with local regulatory requirements including environmental, building, fire, electrical, hydraulic, occupational health & safety.

· Supports the Operations Directors with OPEX/CAPEX budgeting, forecasting and reporting requirements.

· Ensures data centre budgets stay within financial targets.

· Ensures adherence to financial control procedures for the data centres.

· Presents improvements that generate operational and financial efficiencies, including the development and presentation of the business case, to the wider Management team.

· Prepares reporting of operational metrics, data and risks for Management oversight and control for both day-to-day reporting and long-term trend analysis.

· Support the Global Head of Operations for the overall strategic planning, long term goals and management responsibilities of the Operations Team.

· This role is the direct line manager for the Operations Directors and is responsible for ensuring optimum data centre performance across the portfolio

Requirements

· 7 years or more experience in a critical facilities environment is a must

· 3 years or more experience directly managing employees

· Procurement and contract negotiation experience

· Electrical or mechanical trade background not essential but highly desirable

· Leadership & Communication Skills – Ability to comprehend, analyse and interpret complex operational documents

· Ability to establish and review Method of Procedure documents, incident reports, emergency event summaries, root cause analysis reports, CAPEX/OPEX budget forecasts/reports and O&M manuals.

· Ability to deliver effective presentations on data centre operations to customers, peers and management

· Ability to effectively respond to sensitive issues, complex inquiries or complaints from customers, peers and management

· Ability to manage with positive influence and motivate employees and customers to obtain desired levels of performance

· Ability to understand the need to place the team’s, company’s or customer’s goal over personal individual goals.

· Strong quantitative and qualitative reasoning ability with experience in determining root causes, performance shortfalls and required corrective actions.

· Experience managing CAPEX/OPEX budgets and variance analytics.

· Proficiency in Microsoft Office package – Word, Excel, Outlook, Project & Visio

· Experience managing systems such as Customer Portals, BMS, Computerised Maintenance Management Systems

· All decisions must be made with an in-depth understanding and interpretation of Company policies and procedures, business practices and customer’s priorities to achieve effective results.

The AirTrunk Culture

Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and make a positive impact. At AirTrunk, we’ll help you Grow@Hyperscale.

The pace of our industry means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values; going above and beyond, and being dynamic, transparent and responsive.

Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We’ve created a flexible and safe working environment where everyone feels welcome, heard, and equal regardless of age, disability, gender, gender expression, marital or parental status, race, colour, religion or belief, national origin, sexual orientation or veteran status.

With a range of exciting employee benefits for you to choose from, we’ll help you stay positively charged in both your work and life.

**To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organization location. AirTrunk is not responsible for any fees related to unsolicited resumes.**

1. Responsible to manage accounting system which ensures accurate management of the company’s financial affairs.

2. Ensure proper management of internal controls, due compliance processes and corporate policies to safeguard company interest.

3. Provide top management with monthly financial and operating statements to allow review of the company’s financial status.

4. Disburse all funds for payroll, operating and capital expenditures, and all other major disbursements on behalf of the company.

5. Prepare and submit annual corporate budget for review and approval.

6. Effectively liaise with bankers and financial institutions for financial matter.

7. Responsible for the welfare of the Japanese expatriates and act as a liaison person with HQ.

8. Responsible for full spectrum human resource and administration management.

9. Responsible for the management of information system of the company.

10. Execute the responsibilities of a company director according to lawful and ethical standards.

11. Experience in watch manufacturing environment is preferred.

12. Able to write and speak Japanese fluently.

The position will be leading the global transformational and corporate development at CHARLES & KEITH Group of companies. He or she will play a pivotal role in shaping, architecting, orchestrating, and delivering the next phase of innovation and growth for the Group of companies.

The incumbent will hold a strategic role in the company, reporting to the C-SUITE principally the Chief Financial Officer, who is currently pivoting the organization-wide transformation strategies and implementation. This is a newly created transformation role to drive the key leadership such as C-SUITE, Directors, General Managers, and Heads of Divisions, as part of the mission for transformational leadership. He or she will design and develop the leadership mandate to envision, and effect changes pivotal to inspire creativity, propel growth and efficiency, drive purpose, and institutionalize operational excellence. The key success of the transformation will be the kaleidoscope of re-designing and re-engineering of processes, people practices, and procedures for continuous business innovation, sustainability, growth, and evolution.

As the evangelist of change, the incumbent will be the role model for change, inspiring people from all levels to cultivate and embrace new behaviors that are helping them to rediscover themselves, excel, and be more efficient in their roles. Humanizing technology, the incumbent will lead collaborations and build meaningful connections among people, processes, data, standards, technology, systems, culture, infrastructure, and resources. The incumbent will be responsible for leading managers in their day-to-day decision making so that they are not only playing support and consulting roles but also accountable for devising the approaches, processes, and decisions to achieve the overall long-range organization vision and mission as part of their tactical solutions in achieving short to mid-term individual and departmental goals. He or she carries the mandate to hone the skillsets of managers in getting work done efficiently and automating everything where possible to help managers progress, create new values, and be better versions of themselves. It is imperative for the incumbent to drive the senior leadership team like the CEO, COO, and Directors to be accountable and responsible for the development, addressing the setbacks, and transformation works required to effect evolution and achieve the desired change outcomes.

Job Responsibilities

• Translate business strategies into people, processes, culture initiatives and devise change or improvement relevant to accelerate performance and growth.
• Develop and lead people-driven innovation, strategy, business process re-engineering, and roadmap, in efforts to revolutionize the company and establish world-class standards and practices.
• Design and develop blueprints, governance, milestones, budgets, deliverables, timelines, measurements, and success metrics for change, including dashboards for monitoring at different levels and for different stakeholders.
• Design and execute the creation of desired organization structures, new operating models, communications, and capabilities as the enabler of strategic priorities and thrust, relevant for current and future growth.
• Diagnose business gaps, challenges, and anticipate possible push-backs undermining change and development, creating solutions to address those challenges and push-backs.
• Develop KPI, OKR, and relevant measurements for managers and critical positions to evaluate their performance, results, and impact for continuous improvements including creating challenging goals to disrupt the status quo.
• Address fixed mindsets, old, and counterproductive approaches.
• Manage teams and business units to implement desired transformation across functions including merchandising, technology, customer experience, supply chain, sustainability, talent development, and other priority areas. This includes reviewing and improving the organization-wide talent and people strategy.
• Identify opportunities to optimize individual and business performance through process enhancement, new technologies, and skills.
• Honing the skillsets and competencies of leaders and managers to coach, mentor, and manage business, team performance, and individual successes, personally or professionally. This includes coaching senior leadership, such as the CEO, COO, and Executive Directors on their professional and personal development.
• Communicate the transformation vision and keep senior leaders, employees, and relevant external partners abreast with the progress to inspire them with the change outcomes.
• Monitor and assess performance outcomes, identify corrective actions where necessary, and motivate the adoption of changes across the organization to drive performance and productivity improvements.
• Formalize and steer the strategic sustainability mission and agenda.
• Stay connected to digital, and fashion industry disruptions, emerging technologies, and trends to devise strategic thrusts.

Requirements

• 10+ years of overall experience in fashion, technology, e-commerce, and FMCG.
• Experience developing and executing multi-year strategic roadmaps
• Strong leadership abilities and stakeholder management skills
• Innovative, entrepreneurial mindset combined with pragmatic execution
• Excellent communication, storytelling, and influence capabilities
• Experience leveraging digital technologies to enable business model evolution
• Proven track record delivering complex, enterprise-wide change programmes
• Comfortable operating in a matrix environment with ambiguity
• Strong people operations skills
• Passion for fashion, customer experience, and creating joy for our community

Job Description:

- Leads sales, marketing, customer-service, and client relationship management teams

- Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions

- Develop roadmap and goals for the growth of the team

- Identify & develop suitable business development opportunities

- Conducts webinars and presentations to raise the brand or product profile

- Expands the profile and reach of the company and its Brand’s

- Prepare business plans and present necessary budgets to management or clients

- Keep sales strategies, business plans and PR strategies working effectively

- Manage the execution of projects to ensure key deliverables are met

- Coordination between both internal and external stakeholders

Requirements:

- Possess at least a Bachelor degree (Business Administration is an added advantage)

- Relevant experience in Business Development

- Good & proven track record in partnership development

- Team player with strong interpersonal skills

- Ability to multitask and manage several projects

- Demonstrates critical thinking

- Well-organised and detail oriented

Address: 348 River Valley Road #08-01 S238374

Responsibilities

• Develop safe, professional and comprehensive training programs for clients that is of high standard and integral to branding
• Lead and/or conduct private, group classes and workshops
• Design and administer appropriate programs to train and develop a pool of in-house instructors
• Assist the Operations Manager in the operations of the centre
• Achieve monthly centre target and upkeeping the service quality

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Team Leadership and Development
  • Lead and develop the new full time LKYGBPC (Lee Kuan Yew Global Business Plan Competition) team to achieve excellence in their roles.
  • Oversee and motivate a large team of LKYGBPC staff, student volunteers and contractors responsible for various competition aspects, foster collaboration and ensure everyone is aligned with the competition's vision.
  • Own overall responsibility for the successful execution of the associated LKYGBPC activities.
• External Relations and Partnerships
  • Fosters relationships with local stakeholders to ensure that the event benefits and integrates with the Singapore community.
  • Develop and execute a strategic fundraising plan, cultivates relationships with potential sponsors, negotiates deals and ensure sponsors get maximum value from their involvement.
  • Works with internal and external PR team to craft compelling narratives, manage media inquiries and maintain a positive public image for the event.
• Operational Excellence
  • Develop and manage program timelines, milestones, and deliverables.
  • Oversee the budget of the competition and ensure effective allocation of resources.
  • Coordinate and oversee the logistics during the roadshows and the grand finals, and ensure a seamless technical experience, including but not limited to IT, software, audio-visual equipment, stage setups and lightings for all activities.
  • Continuous monitoring of the impact of the LKYGBPC.
  • Prepare and present timely performance reports, outlining key metrics and areas for improvement to management.
  • Identify and mitigate risks associated with the activities, including but not limited to crowd control, security and other unforeseen circumstances.

• Degree from a university, in any discipline.
• 5 to 8 years of experience in fast paced working environments, preferably leading and overseeing global conference / event / competitions.
• Strong fundraising and sponsorship development skills.
• Excellent project management and organizational skills.
• Effective communication, presentation and stakeholder management skills, ranging from senior level executives to student committees.
• Detail-oriented and team-oriented with a strong desire to be successful.
• Comfortable with minimal amount of direction, thrive in high pressure and high expectation situations.
• A keen sense of ownership and accountability and act with a sense of urgency to meet tight deadlines.
• Humble, authentic, value hard work, creative problem solver and outcome driven.
• Up-to-date with industry trends in the innovation and entrepreneurship eco-system.
• Deep knowledge and network in the SE Asia innovation and entrepreneurship ecosystem is a plus.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Responsibilities :

The Director of Sales & Merchandising will lead the Merchandising team to drive sales revenue growth and profits across product categories, within Razer.com (Direct to Consumer) through data driven insights, successful digital activations and excellent consumer experience.
This role is also responsible for tracking and driving Razer.com sales, inclusive of baseline monthly revenue and campaign executions, to ensure success. This includes engaging with key stakeholders and regions to strategize all business aspects of global product merchandising planning, business development, end-to-end process optimization to drive profitable sales growth and operational efficiencies.

• Lead regional Direct-to-Consumer (D2C) platform, Razer.com to grow and drive sales through strategic initiatives
• Collaborate and work with internal stakeholders (Regions, Product Business Units, Operations etc.) secure support, commitment and investment to plans / initiatives
• Demonstrate deep understanding of and thought leadership in ecommerce landscape, business management, product & online channel strategy to build strategic plans, including key strategic initiatives & operating plans with clear goals, execution plan and metrics, to drive Razer.com differentiation and growth
• Drive value added services identification and supporting them to execution and incubation to drive best in class customer experience
• Run regular checks on Razer.com merchandising to ensure optimal user journey and brand compliance
• Deliver interim and final reports on partner performance, including web analysis and evaluation of KPIs
• Support planning & implementation of global campaigns for Razer.com with stakeholders
• Directs the efficient allocation of technology, support, and training resources impacting the sales organization
• Builds and plans for an organization of continuous process improvement

Pre-Requisites :

• Minimum 5 years leadership experience in D2C eCommerce business, particularly in driving categories sales and strategies
• Track record of achieving revenue, profitability and customer satisfaction goals
• Experience in managing a global D2C business including demand/supply planning, D2C order fulfilment, customer service, returns policies etc
• Experience with global eCommerce platforms (e.g. SAP Commerce Cloud, IBM Websphere) and Enterprise Resource Planning systems (e.g. SAP, Oracle)

Responsibilities

• Develop safe, professional and comprehensive Pilates training programs for clients that is of high standard and integral to branding
• Lead and/or conduct private, group Pilates classes and workshops
• Design and administer appropriate programs to train and develop a pool of in-house Pilates instructors
• Assist the Operations Manager in the operations of the centre
• Achieve monthly centre target and upkeeping the service quality

Requirements

• Certified by an internationally recognized Pilates education organization and is a qualified GYROTONIC® Trainer
• Passionate about improving/enriching the life of others through fitness.
• Good sense of customer service, patience, responsibility and integrity.
• Self-motivated and driven to achieve sales KPIs and service

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement

The Director of Sales develop sales strategies and ensure timely activation to support achievement of sales targets in managed segments of corporate and government accounts including groups to contribute to the overall commercial success of the hotel. You will work closely with the Commercial Director and Revenue Management Consolidated Centre team to ensure accurate selling and pricing strategies, maximise yield and ensure compliance to company's brand and commercial services requirements. You will support teamwork between Room Sales, Groups Meetings & Events, Reservations and Operations team to ensure alignment as one team to achieve overall business objectives.

What will I be doing?

As the Director of Sales, you will be responsible for performing the following tasks to the highest standards:

• Lead the Sales team in achievement of hotel's key performance indicators that include but not limited to hotel's revenue contribution, profitability, guest satisfaction, team members' satisfaction and loyalty contribution.
• Set individual sales targets for team and monitor for progress.
• Lead team towards achievement of business objectives.
• Organise familiarization trips, site inspections, hotel presentations and participate in tradeshows and showcases (local and overseas).
• Review and analyse business pace and market trends.
• Monthly production review and support appropriate sales activation plans.
• Monthly forecasting and results updates for commercial / business focused meetings.
• Lead and participate in sales and marketing activities including sales calls, sales trips, new accounts and groups business acquisitions and conversions.
• Support and participate in all client engagement plans.
• Review, recommend and implement local sales efforts to support business needs.
• Review and approve credit facility applications.
• Review accounts business production and implement appropriate plans to enhance share of wallet.
• Support Reservations and Groups Meetings & Events teams in achievement of overall commercial goals.
• Support in budget preparation and competition review.
• Manage stakeholder relationships including third party vendors in distribution, marketing and RFP resources.
• Be well connected with internal and external stakeholders including but not limited to owning company, Hilton corporate office, worldwide sales office, revenue management consolidated centre, conventions and visitors bureaus, airlines, trade partners, leisure travel wholesalers, online travel agencies and travel management companies to review and update market trends and explore new opportunities.

What are we looking for?

A Director of Sales serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Passionate about delivering exceptional guest experience and commercial success
• Energetic, vibrant and inspiring to the team
• Resilient and adaptable to changes in business environment.
• Strong leadership skills with excellent communication skills.
• Strong knowledge of local market and trends.
• Provide coaching and guidance to team to achieve / exceed targets.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Minimum 3 years' experince in a similar capacity
• Excellent command of written and spoken English to meet business needs
• Knowledge of the hotel's property management systems of OnQ.
• Relevant degree in a business discipline

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

about company

I am currently working with a well known biotechnology company in Singapore.

Salary package structure: base + bonus + allowance + flexi! Hybrid working arrangement - 2 days WFH. Office near Woodlands MRT! 4 rounds of interview process.

about job and requirements

• Lead multiple software teams (team of about 20 people, including 4-5 senior managers) for development and test of genetic science applications
• Review the whole SDLC, driving growth through innovation, looking at product excellence, know how to improve development life cycle and has team leadership capabilities
• Collaborate with other software leaders and global infrastructure groups to deliver end to end software solutions.
• Effectively manage resource allocations and budget.
• Improve team skills, development practices and provide learning opportunities for your team.
• Work with software leaders to improve our processes and practices and optimize our global setup.
• Collaborate with partners to define product roadmaps and development strategies.
• Might need to travel to US 2 or 3 times per year for important meetings
• Using Java and AWS (good to have)
• Software development leadership experience, leading teams and improving the software development lifecycle.
• Extensive software leadership experience, preferably more than 15 years of experience
• Experience with software development on a product, hardware and software integration

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Job Description & Requirements

To implement Revenue Management strategies to optimize and maximise the Hotel’s revenue

Responsibilities

• Manage rates, room inventory, distribution channels and market segmentation

• Oversee revenue management, develop and provide strategic direction in support of critical revenue cycle initiatives and goals.

• Monitor competitors and market to develop rate and market-mix strategies

• Conduct daily pick-up analysis, make appropriate changes to address any issues or trends after review with the management

• Provide a weekly dynamic forecast of expected results, variances and budget comparisons.

• Manage and oversee strategy for all 3rd party distribution. Evaluate performance of all the distribution

partners and the contracted rates, eg. OTA, FIT, corporate, consortia etc.

Requirements:

• Bachelor’s Degree in Hospitality / Tourism / business or equivalent

• Minimum 5 years related working experience in the Hospitality Industry with Reservations and Revenue background at the managerial level.

• Excellent communication and presentation skills.

• Have good knowledge on all room rates / packages and promotions

• Proficiency in MS Office applications and Opera system.

• Good knowledge of commercial contracts, legal and pricing

• Highly analytical and commercial minded.

• Highly organized, detail oriented, able to handle multiple complex projects simultaneously

• Strong leadership and problem solving skills

Make an Impact by:

• Overall hardware portfolio strategy development & maintenance across product categories, including identification of service innovation & new revenue streams.
• Successful launch of new devices and accessories distributed by Singtel and drive sales through innovative campaigns and offers.
• Develop operating rhythm and cadence to ensure financial targets are translated into trackable matrix, supported by campaigns & promotions.
• Lead the budgeting & forecasting process with Finance, and regularly review & update drivers and initiatives to meet set revenue targets.
• Ensure most favourable contract terms are secured, prepare necessary approval cadences and ensuring adherence of Singtel’s internal requirements.
• Develop, improve and maintain integrated dashboard to aid decision making & automate existing portfolio management processes.
• Governance of rebates, inventory holding & other key metrics to ensure targeted outcomes are met.
• Drive new innovation & new annual initiatives and programs through IT, Ops & GTM.
• Develop post implementation review cadence on key campaigns & promotions to identify improvement areas and track performance against target.
• Lead engagement and ensure the cross functional collaboration and alignment with teams from Sales, Marketing, Finance, CLM, IT and other relevant departments relating to commercial agreements, launch of new initiatives and P&L management.
• Consultative leadership behaviour which encourages development of fact driven decision making across teams.

Skills for Success:

• Bachelor Degree in Business Adminsitration.
• 8+ years’ of relevant experience in strategy & performance management roles, exposure in contract management with tier one companies preferably within the telecommunications, FMCG or financial services industry.
• Possess P&L management skills, strategy development & implementation experience, storyboarding & C level presentation, Sales and Operations Planning (S&OP) and Process improvement experience.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Scope:

• Develop and review IT strategy and roadmap to meet growing needs of the Organization.
• Partner with business owners to provide guidance and support on IT matters pertaining to Applications and Systems owned and developed by MOH, AIC, and/or PHIs.
• Partner with business and process owners to leverage on IT in support Organization's vision and mission.
• Provide leadership and guidance in digitization and digitalization efforts of the Organization.
• Provide consultation and guidance to the Organization and act as single Point of Contact for all IT matters.
• Manage IT Security to safeguard Organization interest including developing Security Policies and Procedures, and implementing measures as advised by the relevant authorities.
• Provide and maintain network and systems availability and uptime that meets the needs of the Organization.

What you might need to have:

• Recognized Degree in Information Technology or Computing Science.
• At least 10 years of relevant working experience in various aspects of IT and 5 years in a management or supervisory role.
• Experience in IT development life cycle, Project Management and Data Analytics.
• Prior experience in Healthcare IT would be an advantage.

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Shangri-La Rasa Sentosa, Singapore

We are looking for an Assistant Director of Food & Beverage to join our team!

As an Assistant Director of Food & Beverage, we rely on you to:

• Support the Director of Food & Beverage to improve the profitability of every outlet
• Optimise the profitability of every outlet
• Analyse market trends and make suggestions based on latest market and industry trends
• Assist in maintaining a high standard of service
• Take responsibility for the branding, revenue and management of Food & Beverage colleagues in partnership with the Director of Food & Beverage
• To be accountable for Food & Beverage-related contracts, inclusive of but not limited to outlets and suppliers
• Lead the Food & Beverage team to provide the highest standard of service

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys interacting with people
• Enjoys presenting to the senior management team
• Must have experience working in either a restaurant or a hotel environment
• Leads by example
• A friendly, helpful and trustworthy leader
• Creative with an eye for detail
• Displays curiosity and takes time to learn and understand new culinary trends
• Upholds professional values, ethics and integrity at all times
• Thinks out of the box
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

novena

up to 10k

• Develop and review IT strategy and roadmap to meet growing needs of the Organization.
• Partner with business owners to provide guidance and support on IT matters pertaining to Applications and Systems owned and developed by MOH, AIC, and/or PHIs.
• Partner with business and process owners to leverage on IT in support Organization's vision and mission.
• Provide leadership and guidance in digitization and digitalization efforts of the Organization.
• Provide consultation and guidance to the Organization and act as single Point of Contact for all IT matters.
• Manage IT Security to safeguard Organization interest including developing Security Policies and Procedures, and implementing measures as advised by the relevant authorities.
• Provide and maintain network and systems availability and uptime that meets the needs of the Organization.

Interested candidates, do submit your resue to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

About us – National Digital Identity (NDI)

Imagine citizens having a common and secure digital identity that will make their lives so much easier, and open doors to a plethora of services for them - allowing citizens to do everything from accessing health prescriptions, completing government transactions to starting a bank account through their smartphone.

If you are inspired by this vision, we invite you to join our National Digital Identity (NDI) team. You will collaborate with a team of highly motivated peers to develop and deploy the next generation National Digital Identity platform that will transform the lives of citizens by enabling secure and seamless delivery of personalized online digital experiences.

The Singpass team builds Singapore’s digital identity system. This includes various personal authentication protocols, data sharing tools, and corporate identity systems through Corppass. The team’s mission is to provide reliable digital identity infrastructure that streamlines transactions, enables businesses, and protects against fraud.

What you will be working on:

• Set the technical vision for Singpass and its integrations
• Design the engineering systems and practices for Singpass to run reliably
• Making technical contributions, and providing technical leadership to software engineers by coaching and mentoring through end-to-end software development and promoting team engagement and motivation.
• Proactively identifying and initiating worthwhile engineering initiatives to maximise NDI’s impact on the public good.
• Establishing robust engineering practices and tools in order to encourage a strong engineering culture and maximise engineering effectiveness and impact.
• Sharing your expertise and mentoring other engineers.
• Helping with recruitment, particularly for more senior hires.

What we are looking for:

• Experience working on reasonably large software engineering projects / high-availability production systems which has had to operate at scale.
• Experience in modern full-stack web application technologies; substantial experience in modern front-end engineering on React.js and TypeScript stack is greatly preferred.
• Build deep expertise in digital identity, cryptography, and security protocols
• Have a strong sense of what it means to be a senior/lead engineer, particularly as it relates to the suite of soft skills beyond just your technical chops.
• Passion towards engineering excellence; you deeply understand that software engineering is a team sport, and you take pride in the craftsmanship aspect of software engineering.

We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you – so work from home or take a break to exercise if you need to*.

We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.

*Subject to the nature of your job role that might require you to be onsite during fixed hours

Education and Experience

• High school diploma or GED; experience in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

• Adheres to all standards, policies, and procedures.

• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

• Manages group room blocks and meeting space for average to large-sized assigned groups.

• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

• Uses his/her judgment to integrate current trends in event management and event design.

• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

• Participates in customer site inspections and assists with the sales process as necessary.

• Performs other duties as assigned to meet business needs.

• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

• Empowers employees to provide excellent customer service.

• Sets a positive example for guest relations.

• Coordinates and communicates event details both verbally and in writing to the customer and property operations.

• Makes presence known to customer at all times during this process.

• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

• Follows up with customer post-event.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Interacts with guests to obtain feedback on product quality and service levels.

• Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

• Assists in the sales process and revenue forecasting for customer groups.

• Up-sells products and services throughout the event process.

• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

• Reviews comment cards and guest satisfaction results with employees.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Assists in the development and implementation of corrective action plans.

• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

• Works with the property staff and customers to address operational challenges associated with his/her group.

• Performs other duties as assigned to meet business needs.

Role Summary:

This role is responsible for building the new HR operating engine for Prudential. This role is part of the HR Optimized function. which is building all horizontal capabilities such as Process Excellence, HR Technology, Reporting & Analytics, Engagement & Governance and Operations & Shared services.

The Director of Process Excellence is responsible for leading the practice to

· Simplify: Build new and reengineer existing processes

· Standardize: Create processes with global standards with LBU customization

· Digitalize: Move processes away from manual to digital in scaled hubs

This would require creating strategy, driving change management with stakeholders across all group and local business units and building tech enabled lean processes for key people processes to improve employee experience and engagement. This role will also drive innovation and best practices in process design and improvement.

Key Responsibilities:

· Lead the service design function for Prudential HR, which includes user journey mapping, process design, process documentation, project management, and change management.

· Manage and mentor a team of process specialists/service design consultants providing feedback, coaching, and training.

· Reduce the workload on all stakeholders involved by using benchmarking and industry standard HR processes and tailoring it only where necessary based on harmonized principles.

· Onboard the latest technology to map process automatically and convert that into business requirements in partnership with other HR COEs.

· Act as an Incubation function, benchmarking our HR Processes across the latest innovations in the market and deploy the learning in our ecosystem.

· Lead the Project portfolio prioritization for process improvement opportunities and solutions.

· Establish and monitor key performance indicators and metrics for process excellence, and report on the progress and impact of process improvement initiatives.

· Communicate and engage with senior stakeholders across the organization HR COEs, Risk, Local Business Units, IT and ensure alignment and buy-in for process excellence projects and outcomes.

· Stay updated on the latest trends, innovations and best practices in HR process excellence, and foster a culture of continuous learning and improvement.

Skills & Requirements

· A bachelor’s degree or higher in a related field, such as business administration, management, engineering, or human resources

· At least 10 years of experience in process excellence, service design, or process improvement, preferably in the HR domain

· Certification in process excellence methodologies, such as Lean Six Sigma, TOC, or BPM

· Strong leadership, communication, and interpersonal skills, with the ability to influence and engage senior stakeholders across the organization

· Strong analytical, problem-solving, and critical thinking skills, with the ability to use data and technology to drive process innovation and improvement

· Strong project management, change management, and organizational skills, with the ability to manage multiple projects and teams in a fast-paced, highly matrixed and federated environment.

Job Description

• Leading a team to support the business with technical and operations performance expertise and project management capability.
• Collaborate actively on the development and execution of the business unit growth by providing technical expertise and undertake due diligence of targeted processes and sites.
• Optimize and improve the performance of current activities, work on problem resolution, resolve conflicting priorities and meet assignment deadlines within a collaborative environment.
• Collaborate with Corporate T&P to ensure local alignment on global directives.
• Drive and prioritize activity according to the business needs to ensure on schedule completion.
• Continue to develop the technical community within the business unit to ensure that technical and performance standards and KPI's are uniformly applied across the business unit and enable knowledge exchange and employee's development.
• For implementation, provide the overall direction and management of assigned personnel, equipment, subcontractors, applying proper and effective project management procedures and skills.
• Ensure the project or assignment is planned and coordinated according to the required schedule, with strict adherence to health and safety, quality and budget considerations.
• Assist Business Development in preparation of estimates and procedures in planning of projects, financial estimates with a strong focus on operational efficiencies.
• Ensure technical quality and optimal health and safety in all aspects of job performance and compliance per all applicable local regulations and standards and Veolia corporate and Veolia South East Asia’s standards and best practices.
• Actively participate in feedback and post-job evaluation.

Job Requirements

• Engineering degree
• 15+ years post qualification experience, technical or operations
• Relevant experience within Asia and construction implementation knowledge will be an advantage
• Availability to travel within SEA essential

Position Overview:

As the Operations Head, you will be responsible for overseeing all aspects of operational efficiency and delivery excellence within the organization. Your role will encompass strategic planning, resource allocation, process optimization, and team leadership to ensure the successful execution and delivery of projects and services. The ideal candidate will possess strong leadership skills, a deep understanding of operational processes, and a proven track record of driving results in a fast-paced environment.

Key Responsibilities:

Strategic Planning:

• Develop and implement operational strategies aligned with the company's goals and objectives.
• Collaborate with senior management to define short-term and long-term operational goals.

Operational Excellence:

• Streamline operational processes to improve efficiency and reduce costs.
• Establish and monitor key performance indicators (KPIs) to measure operational performance.
• Identify areas for improvement and implement initiatives to enhance operational effectiveness.

Delivery Management:

• Oversee the end-to-end delivery of projects and services, ensuring timely completion and high-quality deliverables.
• Allocate resources effectively to meet project deadlines and client expectations.
• Implement project management best practices to optimize delivery processes.

Team Leadership:

• Provide leadership and guidance to the operations and delivery team.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Set clear goals and expectations for team members and conduct regular performance evaluations.

Client Relationship Management:

• Serve as the primary point of contact for clients regarding delivery-related matters.
• Build and maintain strong relationships with clients to understand their needs and expectations.
• Address client concerns and ensure high levels of client satisfaction.

Risk Management:

• Identify potential risks and develop mitigation strategies to minimize their impact on operations and delivery.
• Implement effective risk management practices to ensure the integrity and security of operational processes.

Financial Management:

• Manage budgets and resources efficiently to achieve operational targets.
• Monitor expenses and identify opportunities for cost savings without compromising quality.

Qualifications:

• Bachelor's degree in business administration, operations management, or a related field.
• Proven experience in a senior operations management role, preferably in a similar industry.
• Strong understanding of operational processes, project management methodologies, and quality assurance principles.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire teams.
• Exceptional problem-solving abilities and strategic thinking capabilities.
• Outstanding communication skills, both written and verbal.
• Demonstrated ability to manage multiple priorities and deliver results in a dynamic environment.

Additional Requirements:

• Familiarity with relevant software tools for operations management and project delivery.
• Commitment to upholding ethical standards and promoting a culture of integrity within the organization.

The Director of Marketing is a dynamic and creative marketer who is able to drive the integrated marketing strategies and execution of digital media and e-Commerce activity for Mondrian Singapore Duxton. The incumbent is responsible for hotels’ marketing plans by developing digital marketing and eCommerce programs. Digital marketing efforts include: search engine marketing (including PPC and SEO), social media marketing, display advertising, email marketing and assisting with social media planning.

The incumbent will manage overall activation of the property strategies in owned, social and third - party electronic channels (Brand.com, multi-lingual global sites, OTAs, meta search sites, search engines, and other eMarketing vehicles), to effectively pull through the sales, marketing, and customer engagement activities that drive awareness, bookings and profitability.

OUR EXPECTATIONS

Managing Marketing Activities

• Be responsible for the planning and execution of content creation as well as the briefing to creative agencies (including copy writing, photo/video shootings) ensuring delivery in adherence with brand guidelines and hotel positioning.
• Drive the positioning and activation of the restaurants & bars on the local market. Work with internal and external resources to define clear positioning for each outlet that resonates under the overall hotel positioning. Develop & implement local marketing activities (including event strategy) aiming to engage with locals and increase capture ratio from in-house guests.
• Act as a Brand Champion with the hotel teams. Together with the General Manager, drive brand activation and ensure the brand experience comes alive through the hotel messaging and guest experience.
• Support sales team with the creation of marketing collateral and tactical promotions associated with the key market segments (E.g. Groups, Corporate, Suites)
• Champion the Social Media strategy and specific focus on online reputation management and guest engagement.
• Constantly monitoring and update competitive research analysis.
• Assist with all local promotional activities that support the needs of the hotel and restaurants/bars. This could include photo shoots, broadcasts, celebrity interviews, press visits and other specific events that require personal attention. Also, forge local partnerships and At Mondrian Singapore, we create a vibe that makes our guests want to live every moment more intensely.
• Review opportunities for local level promotions and sponsorships to gain recognition and beneficial status within the community.

Digital and e-Distribution Strategy Execution

• Executes appropriate on-strategy eCommerce priorities and tactics.
• Coordinates with the Director of Sales & Marketing to validate and track ecommerce goals for the hotels.
• Reviews hotel progress against established goals, provides reporting and analysis, and troubleshoots performance issues.
• Manages budgets for Digital Marketing and eCommerce activities.
• Follows and tracks progress on quarterly game plans for hotels by identifying key focus for the coming months.
• Collaborates closely with Marketing and Communication teams to execute online Brand Marketing strategies and plans for the hotel.

OTAs and Meta Search Channel Optimization

• Regularly audits content, images, and star ratings on OTAs, and execute the hotel OTA merchandising plan(s).
• Meta Search sites and works with partners to make appropriate corrections.
• Manages marketing budget for OTAs including Booking.com, Agoda Sponsored listing, CTRIP cast ads and other approved products and works closely with the Director of Revenue on this.

Marketing and Communication Partnership

• Assists in the development and execution of the hotels and destination marketing plan (e.g. retargeting campaign etc.)
• Identifies and obtain merchandising placements as appropriate.
• Creates additional modules/content/sites for domestic segment marketing efforts where needed (e.g. events).
• Assists with paid social media advertising campaigns, including setup, targeting and tracking.
• Develops offer and promotion content to aide selling through organic and paid social activities.

e-Commerce Communication and Training

• Trains and educates other team member on how to enhance the hotel eCommerce and digital marketing strategy.
• Participates in regularly schedule eCommerce and Marketing web conferences and calls to review performance, share best practices, and troubleshoot issues.
• Delivers a monthly report for hotels Management Team. o Stay up-to-date on and communicate industry and competitive trends, with a focus on the online travel landscape.

How do I deliver this?

• Tell it like it is - Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual. I've got your back - Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

PRODUCT AREA

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

JOB DESCRIPTION

As the Sales Director for the App Developer segment APAC, you will lead a diverse team that engages with large, medium and small App Developers to help them grow their user base. Our APAC Apps business represents one of the fastest growing, most diverse, and dynamic parts of Google. The App Developer sales team has big ambitions and global reach. You will work with the next generation of mobile-first businesses and drive change to accelerate Google’s position in the fast-growing and strategic business of app install and engagement. Your interest in sales and the digital economy and your entrepreneurial drive enables these relatively new advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of the app ecosystem across iOS and Android combined with your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to the external audience, to a large portfolio of clients (Large and Small) whose needs you listen to, and help define the vision and strategy for how their products and services can reach millions of users. You will also play a pivotal role across the Global App Developer leadership team in addition to collaborating with leaders in product, sales operations, APAC sales leadership, and in-country teams to ensure we are building a robust business.

Qualifications

JOB RESPONSIBILITIES

• Set high-level priorities within the team to appropriately engage clients across your book of business. Consistently deliver against assigned quota and strategic objectives.
• Work with the Global Apps Solutions Specialists, Product management, Eng teams to define key APAC opportunities across Google’s suite of app install products.
• Collaborate with strategy and ops stakeholders to ensure alignment and assess APAC go-to-market needs.
• Analyze data trends and client performance, develop solid strategic sales plans, and prepare and conduct strategic pitches and sales presentations. Serve as an evangelist at targeted events and conferences.

MINIMUM QUALIFICATIONS

• BA/BS degree or equivalent practical experience.
• Experience in mobile, advertising sales, account management and/or client services.

PREFERRED QUALIFICATIONS

• Experience leading teams across different product areas
• Experience building strong relationships with senior, cross-functional stakeholders
• Experience leading large highly motivated sales team to sustain the entrepreneurial culture
• Track record of effective sales/operations management and strategic planning
• Excellent communication and facilitation skills