• Provide application and IT user support for commodities trading and risk management system (CTRM).
• Provide application requirements analysis for the new project assignments and market data administration and support to end users.
• Engage system vendors in bug fixes, change requests, new release deployment and data patching for CTRM.
• Liaison between users and system vendors in resolving and troubleshooting issues, coordinate User Acceptance Test (UAT) and skin testing prior to production deployment.
• Know-how in using BI tools will be advantageous.
• Resolve database problems, queries and error reports in accurate and timely manner.
• Manage Reuters pricing interface with trading system.
• Manage corporate mobile devices, expense analysis and administration.
• Working closely with regional counter parts to implement the regional application system in Singapore.
• Prior experience in application, design and development.
• Good understanding of process flow and technical support.
• Good communication and interpersonal skills.
• Responsible to manage user expectations and user requirements gathering in the projects.
• Knowledge of MS SQL server management and Dashboard & BI Reporting would be advantageous.
• Basic knowledge in programming.

Job Description:

• Monitor and analyze user feedback on short video products, through deep understanding of product functionality label each feedback with speed and quality, annotate the feedback with the guideline provided.
• Collaborate with SME (Subject Matter Experts) to promptly report and resolve product bugs, ensuring high-quality user provided evidence and driving effective problem resolution with clear and effective communication with relevant teams.
• Identify user needs, provide optimization suggestions, and advocate for their implementation from the user's perspective.
• Enhance the richness and completeness of user feedback, offering valuable insights to improve the product and implement optimized features.
• Collaborate with cross-functional teams in optimizing workflows and tools, providing support for cross-departmental cooperation projects.

Minimum Qualifications:

• Bachelor's degree with at least 2 years of experience in the Internet industry, preferably in user or product operation or contact center environment.
• Able to manage speed and accuracy while adapting to a dynamic work environment.
• Passionate about social internet product-related work and demonstrates a keen interest in the field.
• Self-motivated with a positive attitude and a proactive approach to tasks.
• Flexible to work shifts.

Job Description

As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. Your role will encompass remote and onsite support, configuring services on various platforms, and ensuring system reliability and performance. You will troubleshoot issues at the L1 and L2 levels and work towards becoming a Subject Matter Expert (SME) in your field.

Key Responsibilities:

• Technical Support & Maintenance:

o Provide hardware/software support and implement technology at the operating system level across server and network areas.

o Troubleshoot, diagnose, and resolve system issues, including RHEL systems and container technologies such as OpenShift.

• System Administration:

o Implement, administer, and troubleshoot RHEL systems.

o Keep operating systems, databases, and software updates current across all servers.

o Maintain operational and configuration documents up to date.

• Performance & Reliability:

o Develop innovative solutions to enhance system performance and reliability.

o Perform periodic performance reporting and conduct regular system audits to identify areas for improvement.

o Perform disaster recovery operations when required.

• Security & Compliance:

o Review security vulnerability reports and remediate issues.

o Support and administer systems in line with IT security policies.

• Collaboration & Innovation:

o Collaborate with cross-functional teams to implement new technologies.

o Actively participate in team discussions and provide solutions to work-related problems.

o Stay up to date with industry trends and advancements in IT infrastructure.

o Provide training and support to end-users as needed.

o Quickly learn new or unfamiliar technology and products using documentation and internet resources.

• Skills:

o Advanced proficiency in IT Infrastructure Operations.

o Strong understanding of server architectures, server operating systems, and infrastructure event management.

o Ability to work independently and as part of a team.

o Automation and database skills are an advantage.

Job Description & Requirements

• Overseeing daily service operations, including scheduling, dispatching technicians, and managing workloads.
• Building and maintaining strong relationships with clients, addressing their concerns, and ensuring high levels of customer satisfaction.
• Leading and developing a team of service technicians, including hiring, training, and performance management.
• Managing service contracts, renewals, and upselling additional services.
• Monitoring service department budgets, revenue, and expenses.
• Implementing and maintaining quality control standards for service delivery.
• Overseeing preventive maintenance programs and ensuring efficient repair services

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Working day : 5 days (9am-6pm)
• Salary : $2500-$3500
• Location : Location :Clarke Quay ( Current ) , Taiseng ( End Of 2024)

- Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company. These include but are not limited to:

• installing and configuring computer hardware operation systems and applications;
• monitoring and maintaining the office and ship computer systems, networks and hardware, including liaising with external IT vendors regarding the same;
• assisting shore and sea staff, either face-to-face or over the telephone, to troubleshoot and resolve hardware or software issues;
• assist in preparing and administering the Company’s IT policy and procedures;
• assist with the Company’s cyber security defence, including configuring and upgrading routers, switches, firewalls, proxy, anti-virus software, access points etc.; and
• conduct disaster recovery operations.
  

- Boarding of vessels to provide relevant IT support.

- Assist in implementation of new info-system management software for the Company.

- Attend to projects and tasks as assigned.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Network Maintenance Engineer/ IT Support Engineer

Our Esteemed and Reputable Client is looking for a Network Maintenance Engineer / IT Support Engineer.

Requirements:

• Proficient in handling Network Maintenance and Support.

• Good in maintaining Network LAN, WAN administration and configuration.

• Proficient in Network Support and Maintenance

• Experience in handling Network Management.

• Involved in maintaining Network facilities and assist with installation of network devices and server components, troubleshooting of network issues, replacement of parts and end of life decommissioning

• Experience in handling IT Infrastructure (System, Windows, Server, OS and Cloud).

• Experience in System and Network support and troubleshooting.

• Good in System,Windows, Server Configuration and Administration.

• Possess CISCO Certifications.

• Min. 4 years of Network support and maintenance experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

We respect your privacy and all communication will be treated with confidentiality.

Applicants who are not shortlisted may be considered for other similar positions.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Title: Technical Support Analyst

Job Purpose

To provide first and second level support on faults and technical enquiries, 7 days by 24 hours, to StarHub business, Managed Service customers and wholesale customers for StarHub diverse suite of products and services with excellent knowledge in products, processes, and systems.

Responsibilities
• Deliver helpdesk support for the Mobile, TV, Cloud Computing, StarHub Fixed Voice, Data, Internet and Global Managed services to business and wholesale customers.
• Troubleshoot and resolve customer incidents and provide customer status updates in a professional and timely manner.
• Take ownership of the assigned cases and conduct full and thorough diagnostics and escalate to the appropriate team if required.
• Proactively work with internal business units and external Network Operation Centre to ensure prompt and accurate resolutions are provided to customers’ satisfaction.
• Be the point of contact for technical matters escalated by the customers, internal and external stakeholders.
• Ensure all technical issues are progressed and cleared within agreed SLA, including the need to escalate to other internal and external teams where appropriate.

Requirements

Qualification

• Bachelor’s degree or Diploma in Computer Engineering, Computer Studies, IT or equivalent.
• Some experience in the people and service industry.

Specific Skills

• Good understanding of TCPIP, Telephony, Internet, Windows and LAN/WAN technologies.
• Good listener with excellent interpersonal and communication skills.
• Customer focused with a strong analytical problem-solving mind.
• Ability to multi-task.
• The ability to communicate and liaise effectively with the customers including internal and external stakeholders.
• Familiar with OSI Model and TCP/IP including knowledge in Service Provider technologies.
• At least 3 years of relevant experiences in an NOC and Helpdesk support environment.
• CCNA certification or equivalent is preferred but not required.
• ITIL certification will be advantageous.
• Experienced in troubleshooting and resolving WAN, LAN, WLAN network issues.
• Experienced in network monitoring tools such as Solarwinds Orion and MRTG Tools will be advantageous.

As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products.

This includes both remote and onsite support, as well as configuring services running on various platforms. You will also provide hardware/software support and implement technology at the operating system-level across all server and network areas. Additionally, you will be responsible for troubleshooting at the L1 and L2/ basic and intermediate level.

As part of your role, you are expected to perform independently and become an SME. You will be required to actively participate and contribute to team discussions, as well as provide solutions to work-related problems. Advanced proficiency in IT Infrastructure Operations is required. Server Architectures, Server Operating Systems, and Infrastructure Event Management with Advanced proficiency are recommended.

Develop innovative solutions to enhance system performance and reliability. Collaborate with cross-functional teams to implement new technologies. Conduct regular system audits to identify areas for improvement. Stay up-to-date with industry trends and advancements in IT infrastructure. Provide training and support to end-users as needed

Mandatory skills o Implement, administer, and troubleshoot RHEL systems.

o Administer and troubleshoot container technologies ( OpenShift)

o Keeping OS, databases, and software updates current across all servers.

o Maintain operational & configuration document up to date.

o Perform periodic performance reporting. o Perform disaster recovery operations when required. o Troubleshooting, diagnosing, and resolving system issues. o Review security vulnerability report and remediate.

o Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.

o A self-starter able to work independently but comfortable working in a team environment. o Good analytical and problem-solving skills.

o Support and administer system in line with IT security policy.

o Automation & database skillset will be an advantage

IT Technical Support Officer | In House Support | Up to $3.5k | 5 Days | Clarke Qua, Taiseng

Working day : 5 days (9am-6pm)

Salary : $2500-$3500

Location : Location :Clarke Quay ( Current ) , Taiseng ( End Of 2024)

• Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company. These include but are not limited to:installing and configuring computer hardware operation systems and applications;
  monitoring and maintaining the office and ship computer systems, networks and hardware, including liaising with external IT vendors regarding the same;
  assisting shore and sea staff, either face-to-face or over the telephone, to troubleshoot and resolve hardware or software issues;
  assist in preparing and administering the Company’s IT policy and procedures;
  assist with the Company’s cyber security defence, including configuring and upgrading routers, switches, firewalls, proxy, anti-virus software, access points etc.; and
  conduct disaster recovery operations.
  
• Boarding of vessels to provide relevant IT support.
• Assist in implementation of new info-system management software for the Company.
• Attend to projects and tasks as assigned.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

HMT is a global world leader in innovative design and construction of above ground fuel storage tanks and emission reducing equipment.

We are currently seeking a Technical Advisor/Supervisor, based in our Singapore Office in Tuas.

Our main products lines are the supply and installation of Internal Aluminum Roofs, GRP Composite Roofs, Storage Tank Seals, Drain Systems, and Aluminum Geodesic Dome roofs.

Key criteria for this position include:

· Full clean driver’s license essential (own transport)

· Physically fit

· Exceptional attendance and time keeping

· Commitment to safety and quality

· Strong customer service orientation

· Well presented with excellent communication and interpersonal skills

· Exceptional time management and organisational skills

· Ability to travel (fly-in-fly-out) around the APAC region and overseas

· Ability to work autonomously or as part of a team

· Ability to pass a Full Medical

· Ability to pass background check

· Ability to pass Ongoing Drug and Alcohol Testing

Key Skills we are looking for:

· Trade qualification preferable

· Knowledge of WHSE Practices and paperwork

· High level of computer literacy is preferable

· Bizsafe Certification preferable

· Confined Space Training

· Working at Heights

· Workplace First Aid

· Petrochemical Industry experience is favorable but not essential

This role, reporting to the Construction / Project Manager is a great opportunity for growth and skill development, it is a varied role with great career opportunities.

The successful candidate will be responsible for supervising all site activities such as:

· Supervising all subcontractors

· Consulting with customer representatives

· Project planning and preparation

· Delivering the project on time and on budget

· Site set-up and preliminary WHSE meetings

· Site equipment & layout

· Installation Training of all HMT product lines will be provided

· Perform Inspection, assessment, and compiling reports & recommendations

· Occupational health & safety

· Various other office & field roles as directed

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694