Total 263 support analyst job vacancies in Information Technology category in tuas singapore

We are currently looking for a skilled Data Analyst to become an integral part of our team, focusing on the development of data-driven solutions aimed at enriching our customer relationship management (CRM) strategy to drive performance.

• Analyze and interpret large and complex datasets to develop data-driven insights.
• Collaborate with cross-functional teams to identify opportunities for data science solutions to improve our CRM systems and processes.
• Identify opportunities for process optimization, automation, and data-driven decision-making.
• Communicate complex analytical insights and solutions to stakeholders clearly and concisely.
• Build partnership with strategy team to showcase to refine campaign strategy and  efficiencies
• Be the key PIC for insights generation for the assigned market cluster
• Timely delivery of analysis as per aligned timelines

Objectives of the position:

Data Analyst plays a critical role in driving continuous improvement, operational efficiency, and waste reduction across APAC and serves as the in-house expert for deriving actionable insights from Operations and Product management data to drive operational efficiency and support business decision-making. The analyst understands Operations and Product management data, requirements, gathers and consolidates data across APAC region, and distills this information into concise, actionable insights that can be effectively communicated to management and other stakeholders.

Key Responsibilities

• Develop clear and compelling visualizations to effectively communicate complex data insights to both internal and external stakeholders, enabling informed decision-making.
• Provide detailed analysis and actionable insights to support strategic and operational decisions, ensuring alignment with overall business objectives.
• Aggregate and interpret data from various sources to uncover trends and patterns, with a focus on process optimization and waste reduction.
• Collaborate closely with operations, supply chain, and product management teams across APAC to achieve organizational goals.
• Create and maintain dashboards that offer real-time visibility into key performance indicators (KPIs) across operations, logistics, purchasing, product, and management functions.
• Establish, measure, and refine KPIs to ensure they align with business objectives and drive continuous improvement.

Skills & Qualification

• Ability to present data insights clearly and persuasively to various stakeholders, including senior management and external partners.
• Ability to think critically and creatively to solve complex problems and optimize processes.
• Ability to analyze financial data and understand the financial impact of Lean initiatives on cost savings and ROI.
• Proficiency in visualization tools such as Tableau, Power BI, or QlikView for creating impactful dashboards and reports.
• Proficiency in Python and/or R for performing statistical analysis, creating predictive models, and managing large datasets.
• Experience with statistical methods such as regression analysis, hypothesis testing, and time-series analysis.
• Experience in planning, executing, and monitoring projects, including resource allocation and risk management.
• Strong focus on detail to ensure accuracy in data analysis and process improvements.
• Proven track record of successfully implementing practices in various operational settings.
• Proven ability to lead cross-functional teams and manage projects from initiation through completion.
• A bachelor’s degree in business management or a closely related field such as data science.

Roles and Responsibilities

• Analyse and define detailed functional specification based on the functional and non-functional requirements document
• Collaborate with Functional Business Analyst and Business Unit to clarify with functional and non-functional requirement
• Work closely with architecture team to define project target state and specification
• Collaborate with business and IT to analyse, elicit and review business requirements
• Participate and contribute to technical solutioning and architecture reviews with architecture team
• Define functional and non-functional requirements and perform impact analysis assessment with the vendor
• Perform detailed estimation of projects and change requests
• Facilitate communication between vendor, project team, business stakeholders and internal IT team
• Conduct FDS review / Write and review user stories with Functional Business Analyst and Business Unit for signoff
• Review interface design specifications created by development team
• Review test strategy and functional test cases created by testing team
• Support project and delivery team all throughout the project implementation
• Monitoring and manage risks /issues related to requirements and scope creep

Skills

• Bachelor’s Degree in related disciplines or equivalent experience
• 8 to 12 years of relevant Business Analysis experience related to Pre-Payments, Core-Payments processing and Post Payment processing, eg, Local, Interbank(G3, DuitNow, FPS, PromptPay, PayNow, BI Fast) &, Cross Border Payments (Swift, other payment providers like Bank of New York)
• Relevant experience in Banking / Finance / IT; good knowledge in financial services policies, procedures, products and industry practices.
• Good knowledge in channel products for wholesale banking focusing user experience/journey, validation and processing will also be preferred
• Advantageous to have hands-on experience to configure Payment product/systems from vendors like FIS, etc
• Good Open API knowledge for design and delivery
• Excellent communication and inter-personal skills to manage functional and technical stakeholders across multiple business units.
• Able to work independently with minimum supervision
• Ability to work in a fast-paced, team-oriented environment
• Strong problem solving and analytical skills
• Proven results-oriented person with main focus on delivery
• Good understanding and experience in standard Software Development Life Cycle (SDLC) and Agile development methodology.

Roles and Responsibilities

• Analyse and define detailed functional specification based on the functional and non-functional requirements document
• Collaborate with Functional Business Analyst and Business Unit to clarify with functional and non-functional requirement
• Work closely with architecture team to define project target state and specification
• Collaborate with business and IT to analyse, elicit and review business requirements
• Participate and contribute to technical solutioning and architecture reviews with architecture team
• Define functional and non-functional requirements and perform impact analysis assessment with the vendor
• Perform detailed estimation of projects and change requests
• Facilitate communication between vendor, project team, business stakeholders and internal IT team
• Conduct FDS review / Write and review user stories with Functional Business Analyst and Business Unit for signoff
• Review interface design specifications created by development team
• Review test strategy and functional test cases created by testing team
• Support project and delivery team all throughout the project implementation
• Monitoring and manage risks /issues related to requirements and scope creep

Skills

• Bachelor’s Degree in related disciplines or equivalent experience
• 8 to 12 years of relevant Business Analysis experience related to Pre-Payments, Core-Payments processing and Post Payment processing, eg, Local, Interbank(G3, DuitNow, FPS, PromptPay, PayNow, BI Fast) &, Cross Border Payments (Swift, other payment providers like Bank of New York)
• Relevant experience in Banking / Finance / IT; good knowledge in financial services policies, procedures, products and industry practices.
• Good knowledge in channel products for wholesale banking focusing user experience/journey, validation and processing will also be preferred
• Advantageous to have hands-on experience to configure Payment product/systems from vendors like FIS, etc
• Good Open API knowledge for design and delivery
• Excellent communication and inter-personal skills to manage functional and technical stakeholders across multiple business units.
• Able to work independently with minimum supervision
• Ability to work in a fast-paced, team-oriented environment
• Strong problem solving and analytical skills
• Proven results-oriented person with main focus on delivery
• Good understanding and experience in standard Software Development Life Cycle (SDLC) and Agile development methodology.
• Strong negotiation skills.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

We are looking for talented, curious, and energetic Analysts who embrace teamwork and automation to quickly mitigate or escalate critical processing issues. A System Application Analyst is responsible to fully support the batch processing for Visa’s Debit, Data Platforms, and Core Systems applications in a multi-data center environment. The daily duties include monitoring batch processing flows, resolving errors following incident and problem management processes, and supporting daily change activities. You will get to see your efforts support critical processing of financial and non-financial data our clients depend on.

The Work itself:

The System Application Analyst is responsible for the management and recovery of the Visa’s Core batch applications and services which include:

• Taking corrective actions to recover failed jobs and ensure batch processing is executed on time and to completion
• Monitoring batch processes and addressing issues to ensure SLAs are met
• Escalating issues appropriately based on documented processes
• Documenting all issues following standard ITIL Incident and Problem Management processes
• Communicating with Clients via e-mail and phone to address issues or provide status on file deliveries
• Performing change reviews, executing change tasks, and coordinating change activity as needed
• Assisting support teams in updating job documentation and job schedules as needed to support efficient and effective batch processing
• Performing proactive analysis of the Visa’s complex batch schedules to detect potential problems and when required, take preventive/corrective actions
• Performing UAT (user acceptance testing) for new or upgraded operational monitoring tools and batch related user interfaces

Essential Functions

The Skills You Bring:

• Client and customer service experience
• Team player and a good listener
• Strong reporting and documentation abilities
• Excellent written and verbal communication skills and can flourish in a fast-paced environment with multiple, sometimes shifting priorities
• Ability to work independently and to also work effectively as part of a collective team
• Strong analytical and diagnostic skills, e.g., root cause analysis
• Experience working directly with customer support to solve technical problems
• Must have a strong commitment to execution, follow through and timely communication
• Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical clients
• Good organization skills and a high level of attention to detail

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable candidates to join the Division of Academic Computing & Information Services (ACIS) as an Analyst Programmer/Systems Analyst (2-year contract).

The candidate should be a dynamic IT professional who is a good team player and a strong software developer.

Job Description

As a member of the Digital Solutions department responsible for data migration and systems integration initiatives, your responsibilities include:

1) Building integration solutions between various software systems to ensure seamless communication and data flow between systems to support business operations. Specifically, the activities include:

• Architect and orchestrate robust data pipelines and integration points between systems.
• Develop and implement integration interfaces, APIs and middleware to enable data exchange between different systems, e.g. core student systems, learning management platforms, payment gateway, etc.
• Work with various technical teams and product vendors to understand integration requirements and ensure compatibility.
• Monitor and maintain integration solutions, troubleshooting and resolving any reported issues.
• Establish secure and compliant integration across the technology stack.

2) Performing data migration from legacy systems to new COTS to preserve data integrity, quality, and consistency. Specifically, the activities include:

• Develop and execute data migration scripts and processes using appropriate tools and technologies.
• Collaborate with business owners to establish data mapping rules.
• Perform data mapping, cleansing, transformation, validation, and reconciliation to ensure data accuracy post-migration.
• Ensure compliance with data security and privacy policies throughout the migration process.
• Provide post-migration support and troubleshooting as required.

3) Project management and collaboration. Specifically, the activities include:

• Track project progress to ensure timely delivery and alignment with project requirements.
• Foster effective communication and collaboration with cross-functional teams involving technical and business stakeholders.

Requirements:

• A University degree in Computer Science, Information Technology, Engineering or a related field.
• At least 2 years of experience as a software developer or in a similar role, with specific exposure to data migration and systems integration with APIs.
• Proven expertise in data mapping, transformation, and scripting/programming languages for data migration initiatives.
• Strong knowledge of API design and development, web services (REST, SOAP) and middleware technologies.
• Knowledge of database management systems and data modelling.
• Familiarity working with COTS and SAAS integration and migration.
• Proficiency in SQL and scripting languages (e.g., Python, Shell scripting) and integration frameworks.
• Quick learner who is passionate and willing to learn new languages and technologies.
• Experience in the Software Development Life Cycle (SDLC) framework and Agile software development methodology.
• Knowledge of cloud platforms (e.g. AWS, Azure) and microservices architecture is a plus.
• Knowledge of IT security principles and data and system integration compliance.
• Excellent problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Good self-motivated team player with a positive attitude and flexibility in adapting to changes.
• Ability to work with tight deadlines and fluid requirements.

Other Information
NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Req ID: R00017187

Key Responsibilities and Duties

· Coordinate all IT Tasks of the project.

· Collaboration with 2nd and 3rd level of support of company.

· IT assets documentation & administration.

· Able to manage multiple complex technical issues.

· Planning and installation of new site offices

· Active Directory knowledge

· File server administration

· ITIL cert is preferrable.

· CCNA or equivalent cert is preferrable.

· Any other IT tasks as assigned.

Requirements

· Proven experience as IT Technician or relevant position.

· Excellent diagnostic and problem solving skills.

· Excellent communication ability.

· Outstanding organizational and time management skills.

· In-depth understanding of diverse computer systems and networks.

· Good knowledge of internet security and data privacy principles.

· Certification as IT Technician will be an advantage (e.g. Comp TIAA + Microsoft Certified IT Professional)

Key Responsibilities and Duties

· Coordinate all IT Tasks of the project.

· Collaboration with 2nd and 3rd level of support of company.

· IT assets documentation & administration.

· Able to manage multiple complex technical issues.

· Planning and installation of new site offices

· Active Directory knowledge

· File server administration

· ITIL cert is preferrable.

· CCNA or equivalent cert is preferrable.

· Any other IT tasks as assigned.

Requirements

· Proven experience as IT Technician or relevant position.

· Excellent diagnostic and problem solving skills.

· Excellent communication ability.

· Outstanding organizational and time management skills.

· In-depth understanding of diverse computer systems and networks.

· Good knowledge of internet security and data privacy principles.

· Certification as IT Technician will be an advantage (e.g. Comp TIAA + Microsoft Certified IT Professional)

• Develop an in-depth understanding of VOCC functionality

• Build the knowledge base and understand the various application service flow  product, and services

• Able to develop, edit, and distribute effective internal and external communication in a timely and accurate manner as per the documented process

• Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels

• Liaise with L2 support groups to collaborate on the resolution of incidents and problems

• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly

• Track update and resolve all assigned requests in the incident management system, ensuring that documentation is thorough, accurate, and meets a standard of high quality

• Enhance technical skills through participation in ongoing training

• Able to communicate and work cordially in global team with teammate from different culture and in time zone.

• Create Incident reports and Ensure all incidents and changes are in compliance to ITIL and operation policy

• Be able to problem diagnose, quickly and efficiently by running and review application and network traces

• Ability to communicate well and manage highly stressful situations during the Incident.

• Ability to prioritize and multitask. Flexibility and adaptability in work approach

• Adhere to the Standard operating procedure and suggest improvements if needed.

• This role will require shift work and Weekend On-call support.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description: Data Analyst

As a Data Analyst at D-SIMLAB Technologies, you will play a key role in deriving insights from large datasets to optimize semiconductor manufacturing processes. This role focuses on data extraction, analysis, and actionable insights, while collaborating with cross-functional teams to develop and deploy D-SIMLAB’s software products as well as provide professional consultation services to our clients. The ideal candidate is someone who excels in data-driven analysis and is eager to work on high-impact projects in the semiconductor industry.

Key Responsibilities:

• Data Extraction and Analysis:
  Collect, clean, and analyze large datasets from semiconductor manufacturing environments to ensure data consistency, completeness, and correctness.
  Use statistical methods and data mining techniques to identify patterns, trends, and anomalies that impact production performance.
• Performance Evaluation:
  Analyze the gap between planned and actual production outcomes. Identify root causes for performance deviations and recommend data-driven strategies for process improvement. Develop reports and visualizations to present findings to clients and internal stakeholders.
• Data-Driven Insights:
  Provide actionable insights based on data analysis to optimize semiconductor manufacturing processes. Work closely with clients to understand their specific needs and translate data findings into operational and strategic improvements.
• ETL and Data Modeling:
  Build and maintain ETL processes to integrate data from various sources into D-SIMLAB’s data models. Collaborate with simulation modeling teams to ensure accurate and reliable data is fed into models.
• Consultation Services:
  Act as a trusted advisor to clients by offering data-driven recommendations for enhancing their production efficiency. Present analyses and proposals to both technical and non-technical stakeholders, ensuring clarity and actionable takeaways.
• Data Visualization and Reporting:
  Create dashboards and reports using advanced data visualization tools to communicate key insights and trends effectively. Continuously improve reporting mechanisms to provide real-time insights and support ongoing optimization efforts.
• Collaboration with Teams:
  Work with Software Engineers, Data Scientists, and other cross-functional teams to ensure that data insights align with product goals and customer needs. Contribute to product enhancement initiatives, focusing on the improvement of data-related components and analytics.

Candidate Requirements:

• Education:
  Bachelor’s/Master’s degree in Data Science, Computer Science, Industrial Engineering, or a related field.
• Experience:
  Strong analytical skills with a minimum of 2 years of experience in data analysis, preferably in an industrial environment. Semiconductor experience is a plus.
• Technical Skills:
  Proficiency in SQL and Microsoft Excel.
  Experience with data visualization tools (e.g., Power BI, Tableau) is highly desirable.
  Experience with ETL processes and database management.
• Analytical Abilities:
  Strong problem-solving skills and the ability to handle large datasets and deliver actionable insights to improve operational performance.
• Soft Skills:
  Ability to work collaboratively in a multicultural, multidisciplinary team.
  Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.
• Willingness to Travel:
  Willing to travel for international projects and collaborate closely with clients and internal teams.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

We are looking for talented, curious, and energetic Analysts who embrace teamwork and automation to quickly mitigate or escalate critical processing issues. An Associate Analyst is responsible to fully support the batch processing for Visa’s Debit, Data Platforms, and Core Systems applications in a multi-data center environment. The daily duties include monitoring batch processing flows, resolving errors following incident and problem management processes, and supporting daily change activities. You will get to see your efforts support critical processing of financial and non-financial data our clients depend on.

The Work itself:

The Associate Analyst is responsible for the management and recovery of the Visa’s Core batch applications and services which include:

• Monitoring batch processes and file transfers

• Taking corrective actions to recover failed jobs and file transfers to ensure batch processing is executed on time to meet SLAs

• Communicating with Clients via e-mail and phone to address issues or provide status on file deliveries

• Escalating appropriately based on documented processes

• Documenting all issues following standard ITIL Incident and Problem management processes

• Preforming Change reviews, executing change tasks, and coordinating change activity as needed

• Following all defined processes, procedures, and standards

• Defining and updating all team documentation including the daily shift handover

• Assisting support teams in updating job documentation and job schedules as needed to support efficient batch processing

• Preforming proactive analysis of the Visa’s complex batch schedules to detect potential problems and when necessary, take preventive actions

• Preforming UAT (user acceptance testing) for new or upgraded operational monitoring tools and batch related user interfaces

Essential Functions

The Skills You Bring:

• Client support and customer service experience

• Team player and a good listener

• Strong reporting and documentation abilities

• Excellent written and verbal communication skills and can flourish in a fast-paced environment with multiple, sometimes shifting priorities

• Ability to work independently and to also work effectively as part of a dispersed team

• Strong analytical and diagnostic skills, e.g., root cause analysis, timelines

• Experience working directly with customer support to solve technical problems

• Must have a strong commitment to execution, follow through and timely communication

• Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical clients

• Good organization skills and a high level of attention to detail

Work Hours: 

• 12 hour day shift, onsite 

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

4 Months Contact

Job Description:

• Assist in developing and implementing web and mobile digitalizations
• Collaborate with team members to gather and refine requirements for new features
• Conduct basic testing and debugging to ensure application functionality
• Document code and processes to improce team efficienct and product quality
• Participate in regular team meetings, sharing progress and ideas fro improvement
• Support troubleshooting and provide general maintenance for applications

Requirements:

• Higher ntiec IT Application Development
• Basic knowledge of programming lanuages (E.g. NET, JavaScript, SQL)

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

Nacos Marine Singapore is looking for Technical Support Manager to join our team.

This is a permanent opportunity, located at Jurong East, Singapore.

In this position, your work will focus on these responsibilities:

• Located in Singapore to cover Asia’s Customers issues (AUT & NAV) in ANCS
• Provide remote diagnosis of problems and definition of further steps to be taken to further isolate or remedy the problem, with appropriate communication to the customer and, if necessary, to other departments, where troubleshooting requires it
• Attend Field Service activities in Asian countries
• Perform root cause analysis of technical problems at ship and equipment level
• Independent clarification of complex service problems of the entire product range including preparation of a detailed solution proposal in cooperation with the product management
• Findings for special problem cases, if it is necessary, carry out of the required on-board repair, on board attendances for installation/commissioning/services
• Preparing for meetings Technical topics and analysis for order and service management
• Present Life Cycle Management meetings with customers
• Attend site survey and health check of customer installation on site
• Special tasks: participation on call on duty, surveys, trainer activities etc.
• Deep understanding of NACOS related automation system
• Training of team members in the Asia region.

To be successful in this role, we expect you to have:

• Diploma in Engineering and above
• Minimum of 20 years work experiences in similar position
• Experienced in PCS, MCS and PLC related platform for automation system
• Coding requirements : IEC and SLS coding
• Strong in Automation Technical Skill
• Experienced with independent hands-on personnel on ANCS products and Automation
• Good interpersonal skills with ability to work both independently and as part of a team

Please note that according to Wärtsilä policy, voluntary consent for a background check is required for candidates being considered for this position.

Why you and us?

We at Wärtsilä ANCS believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and cocreation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team, and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Job Description

Main Tasks:

• Conducting sales data collection and analysis
• Quoting and managing product pricing
• Supporting the sales team with business enquiries and administrative matters
• Analyzing data and drawing meaningful insights to improve sales and processes
• Conduct projects with different stakeholders to support and drive sales
• Assisting in preparation of presentation slides and other SAP-related sales support activities
• Creating analytics reports for KPI reporting (Monthly Customer Reports, Quality Reports)

May also include:

• Planning and hosting of marketing events
• Collaborating with 3rd party agencies for social media campaigns
• Designing and archiving marketing materials
• Coordinating with 3rd party vendors for various tasks
• Supporting functions of regional teams for problem solving
• Other administrative tasks on ad-hoc basis

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Highlights

• 44 hours, 5 days week
• Free staff meals
• In-house gym facility
• Short walking distance from Tuas Link MRT

Roles & Responsibilities:

Administrative Support Tasks

Scheduling

• Schedule maintenance and repair appointments events and work closely with the head technician & Barista on the schedule
• Coordinate with service providers and customers to ensure timely service.
• Track and manage repair requests and service calls.
• Work closely with the sales team on the equipment installation and coffee tasting schedule.

Customer Service

• Respond to inquiries and complaints related to coffee equipment.
• Respond to the equipment & POSM ordering and delivery for clients or internal
• sales team requests.
• Address any recurring issues to improve customer satisfaction.
• Reporting
• Generate reports on equipment performance, common issues, and service trends. If necessary
• Work closely with the sales department for coffee equipment and servicing contract purposes.

Administrative Tasks

• Handle invoicing and billing for repair services and parts.
• Provide quotations for and follow up on orders.
• Manage contracts with service providers and suppliers.
• Coordinate with other departments (e.g., sales, finance, technicians, procurement, IT) as needed.
• Maintain detailed records of service requests, repairs, and maintenance.
• manage key in-service reports
• Document: Technician over time & claims/service reports and service contract /
• Invoicing, RO, DO, etc

Customer Relationship Management

• Develop and maintain strong relationships with customers and clients.
• Address any recurring issues to improve customer satisfaction.
• Technical Support Tasks
• Troubleshooting
• Handling technical admin phone to assist Sales & Client requests.
• Provide solutions to common problems via phone, email, or person.

Equipment Installation

• Work closely with the sales team on the installation schedule request.
• Oversee and schedule on coffee machines installation with the head of
• technician
• Ensure all the documents and contracts are done before the installation.

Equipment and Asset Management

• Asset Tracking and Inventory Management
• Procurement and Disposal
• Reporting and Documentation
• Parts and Supplies Management
• Order and manage inventory of spare parts and supplies.
• Maintain records of parts used and replaced.
• Liaise with suppliers, procurement, and finance on spare parts and related orders.

Job Requirements:

• High school diploma or equivalent; an associate degree in Business
• Administration, Hospitality Management, or a related field is a plus.
• 1–3 years of experience in administrative support, ideally in the food service or hospitality industry, with F&B equipment knowledge.
• Basic understanding of IT systems and software, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and experience with project management software are a plus.
• Strong organizational and time-management abilities, with attention to detail and accuracy.
• Excellent written and verbal communication skills to interact effectively with internal teams and external vendors.
• Ability to troubleshoot minor technical issues and think critically to manage competing priorities.
• Strong interpersonal skills with the ability to work collaboratively in a team environment

About Beca

Beca is one of the largest employee-owned professional services consultancies in the Asia-Pacific and has operated in over 70 countries. With over 3000 employees globally, we have the diversity of experience and expertise to tackle major projects. We have over 100 years’ experience in successful client relationships, technical excellence & delivering award-winning project solutions.

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations.

Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.

While our experience has been 100 years in the making, it is the fresh talent we're nurturing, the innovative thinking we're developing and the connections that we're forging that get us most excited for the future.

We are currently recruiting for Technical Business Analyst to join the Singapore Office in a growing engineering consulting business.

About You

You’re a technical business analyst ideally with experience working with HR and Payroll systems. You will have the technical experience and credibility to understand the ‘big picture’ and break down processes into detail, enjoying the progression from complexity to simplicity. You’ll have experience working with developers and understanding complex data models.

You’re seeking a new role where you can indulge your passion for improvement, using leading-edge technology, software and technical solutions. Easily able to build relationships, you’re curious to understand needs, explore possibilities, positively challenge thinking and facilitate outcomes.

The role

This role will enable you to be part of a step change in our technology program, at an enterprise level for Beca. Within the team, you will initially be supporting the delivery of an HR and Payroll system implementation, helping deliver one of the technology platforms to enable Beca’s second century of growth. Once delivered you will be part of the team that continues to enhance features, improve business processes and train the system users.

As the bridge between teams, you’ll be connecting with business leaders and technical teams to understand their needs, with the technical and analytical curiosity to probe and understand the ‘so what’. With a best practice approach, you’ll be completing technical documentation to capture designs, interpreting data to make sense of data migration activities. You will be defining needs and articulating how technology and software solutions can improve business processes. You will have the skill and desire to help configure and support the system when the need arises.

Job Requirements

· Degree in Information Technology discipline.

· 5-6 years of relevant working experience.

· Solution focus, creating the technology plans and program sequences to deliver change.

· Experience with technical documentation and business process.

· Ability to engage with people, foster confidence and influence acceptance and embracing of change.

· Understanding of HR and Payroll systems, with the ability to help support or configure when needed.

· Passion for the potential of technology, and how it can improve the ways we work, now and into the future.

· Schedule driven and self-motivated.

· Perform any other ad-hoc duties as assigned.

Job Highlights

· Career Advancement

· Medical & Telecommunication Allowance

· AWS & Variable Bonus

Ready to make a move?

We offer a comprehensive career growth and professional development opportunities along with a supportive and caring work environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for people and clients, then look no further than Beca.

If this sounds like the opportunity you have been waiting for, apply online now with your CV.

Please include the following information in your resume:

• Education background
• Work experiences
• Current and Expected salary
• Date of availability / Notice Period

The Beca Group of Companies is an Equal Opportunity Employer and all applications are kept strictly confidential.

About the role

Reporting to the BI Solutions Support Team Lead, this role will support internal stakeholders in Asia Pacific with all performance issues relating to back office BI applications, ensuring smooth operations while looking into potential process improvements.

What you will be doing

• Monitor and manage ticketing system effectively
• Perform analysis and troubleshooting of reported issues to identify root cause
• Collaborate and share knowledge with other team members to resolve issues and identify opportunities for improvement
• Prepare or update technical documents or user guides
• Participate in the enhancement and support of cyclical processes (e.g. annual budget, year opening processes)

The successful candidate

Essential

• At least a Bachelor's degree in Information Technology, Computer Science, Business Intelligence, or related field
• At least 2 years' experience in application support or similar roles
• Strong working experience in BI tools (e.g. Tableau, PowerBI)
• Working knowledge of MS SQL server and SQL scripting

Desirable

• Motivated, self-driven
• Meticulous and able to multi-task in a fast-paced environment
• Able to communicate clearly and effectively with all levels of users in English
• Open to learn and work with new technologies

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements:

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

Responsibilities:

• Work with group companies to collect, clean, and preprocess datasets to ensure data quality and reliability
• Conduct exploratory data analysis to identify patterns, trends, and anomalies
• Ability to data manipulation and apply statistical methods to transform data into actionable insights for business stakeholders (familiar with regression and time series analysis)
• Interpret and communicate findings to non-technical stakeholders through reports, BI dashboards, and presentations
• Automate existing recurring reports and analyses
• Design and develop the data architecture for BI solutions
• Build data pipelines where necessary for the development of visualization solutions.

Experience:

• Minimum of 2-3 years of experience in data analysis, preferably in the Oil & Gas, Marine, or Construction industry.
• Experience working on large-scale projects (e.g., $100 million+), particularly in analyzing project performance data.
• familiarity with Power BI for data visualization.

Skill:

• Proficient in statistical software and data analysis tools (e.g., Python, R, SQL).
• Advanced skills in Microsoft Excel, including macros and complex data functions.
• Strong experience with data visualization tools (e.g., Power BI, Tableau) to track KPIs and report insights.
• Ability to handle large datasets, interpret trends, and provide actionable insights.

Roles & Responsibilities

Responsibilities:

• Work with group companies to collect, clean, and preprocess datasets to ensure data quality and reliability
• Conduct exploratory data analysis to identify patterns, trends, and anomalies
• Ability to data manipulation and apply statistical methods to transform data into actionable insights for business stakeholders (familiar with regression and time series analysis)
• Interpret and communicate findings to non-technical stakeholders through reports, BI dashboards, and presentations
• Automate existing recurring reports and analyses
• Design and develop the data architecture for BI solutions
• Build data pipelines where necessary for the development of visualization solutions

Experience

• Minimum of 2-3 years of experience in data analysis, preferably in the Oil & Gas, Marine, or Construction industry.
• Experience working on large-scale projects (e.g., $100 million+), particularly in analyzing project performance data.
• familiarity with Power BI for data visualization.

Skill

• Proficient in statistical software and data analysis tools (e.g., Python, R, SQL).
• Advanced skills in Microsoft Excel, including macros and complex data functions.
• Strong experience with data visualization tools (e.g., Power BI, Tableau) to track KPIs and report insights.
• Ability to handle large datasets, interpret trends, and provide actionable insights.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Technology Solutions Office is looking for Data Analyst

Internal Code: A24040

What will you do?

• You will collaborate with stakeholders to understand their strategic objectives and identify opportunities to leverage data and data quality.
• You will design, develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions.
• You will be responsible to create, design and develop intricate data processing pipelines.
• You write clean and iterative code for continuous delivery practices to deploy, support and operate data pipelines.
• You will develop data models by selecting from a variety of modeling techniques and implementing the chosen data model using the appropriate technology stacks.

What are we looking for?

• From 3 to 5 years of experience working as a data analyst or related role.
• Hands-on experience in Tableau, Power BI, AWS Glue, AWS RedShift, QlikSense
• Proficiency in programming languages such as Python, Java or Scala.
• Track record in implementing systems using Hive, Scala will be preferred.
• Strong in data modelling, data processing frameworks’ tools such as Hadoop, Spark, SQL is an advantage.
• Good understanding of analytics and data warehouse implementations
• Experience with Cloud Technologies is a plus.
• Good understanding and completion of projects using Agile methodology.
• Good written and verbal communication and interpersonal skills, ability to understand the business requirement, communicate confidently with stakeholders.
• Bachelor’s in Computer Science, Engineering, or a related field.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24111

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are looking for a Senior Technical Support Specialist with excellent communication and diagnostic skills.

As a senior technical support specialist, you will be required to lead a team of technicians to perform thorough product testing and evaluation, providing technical support and advisory to consumers and businesses in regards to any technical product enquiries.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of smart product setup
• Work independently to diagnose and troubleshoot any issues
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of PRISM+ product
• Support warehouse disposal activity
• Managing and leading a team of technicians in their daily activities
• Liaising with engineers to solve any technical fault
• Other duties as assigned

• Min 3 years of working experience as an onsite Technician or relevant experience working with smart home appliances product
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

MUFG Investor Services is searching for a skilled Application Support Analyst with experience in banking/finance solutions for financial and fund administration. Your role involves handling internal operations and support, collaborating with external vendors, and contributing to a team managing various applications. You'll play a vital role in connecting business teams with IT Solutions.

You Will:

• Provide Level 2 Incident & Problem Management support by working with vendors and/or Internal support teams to resolve technical and user issues during migrations, and other events.
• Develop and maintain an in-depth knowledge of the applications you manage, including system architecture, data structures, scheduled jobs, reports, and interfaces to other applications.
• Document IT & Business user procedures and requirements around 'IT Change Management'. Support user training.
• Assist data integration between different financial systems and ensuring accurate data exchange to support business processes.
• Support Project Managers in plans related to 'Public Markets & Business Core Operations Solutions'.
• Participate in new platform releases, as well as testing activities to confirm system changes, upgrades, and enhancements, ensuring they meet quality standards before deployment.
• Interact with vendors of financial systems about technical issues and the coordination of enhancements.
• Examinations and Audits - Respond to requirement from regulators and auditors to provide support for information requests.
• Support the business in 'Business Continuity' and 'Disaster Recovery' initiatives.

#LI-Hybrid