Total 3,641 support analyst job vacancies in Information Technology category in Singapore

This is a 12 months contract assinged to our clients

Work Location:Suntec Office Tower

Salary: $3,500-$4,000

Job Description:

1. Possess a recognised Degree relevant in the service industry.

2. Have at least 3 years of relevant experience in contact centre industry including data/trend prediction &

analysis, self-help migration.

4. Actively making FAQs refinement, recommend CSOs training needs based on customer experience.

5. Fresh graduates are welcomed too (knowledge of Data Analysis)

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Range : $5,000-$7,500

Job Description

As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

1. Provide technical support for IT infrastructure operations.

2. Ensure that the IT infrastructure is running smoothly.

3. Collaborate with the team to ensure that the project is completed successfully.

4. Troubleshoot and resolve any issues that arise during the project.

5. Ensure that all work is completed within the project timeline.

6. Provide support to the team and ensure that the IT infrastructure is running smoothly.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS)

3. AWS Cloud administrative skills

Certifications

1. AWS Developer associate

2. AWS Administrator SysOps certified

Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

The Opportunity

• Opportunity to work within a Reputable Government Organization in Singapore.
• Mon - Fri: Office Hour
• Location: West
• 6 Months Contract (Extendable and convertible subjected to performances)

The Talent

• At least a Diploma or any relevant courses.
• Knowledge of data visualization tools such as Qlik and Tableau, and programme development languages such as HTML, SQL or VBA is advantageous.
• Strong interpersonal and communication skills.

Job Description

• Gather data and information required for manpower reporting and surveys
• Prepare and clean data to ensure quality and usability for further analysis and future retrieval
• Conduct basic analysis of statistics for understanding of manpower trends
• Support the implementation of workforce solutions and interventions

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• All shortlisted candidates will be contacted.

Job Description

· Preferably at least 4 years of experience in a business/data analyst function, or related professional experience.

· Experience in a Financial industry would be advantageous.

· Related experience in process improvements, project management, and leading change management would be advantageous.

· Possess strong business acumen/knowledge to prioritize business needs and promote effective analysis for respective stakeholders.

· Meticulous and analytical to make informed decisions from data.

· Creative problem solver who thrives when presented with a new challenge, while adhering to data compliance guidelines.

· Ability to see beyond the parameters of a single project to identify patterns, risks, trends, and strategic context more broadly within the organization.

· Excellent written and verbal communication skills.

· Bachelor’s Degree in related field such as Business Analytics/Business Administration/Banking & Finance.

Job Profile Summary:

In this role, you make sense of the sales numbers and expenses that underpin our business. You will identify trends and provide insights to help the Company and our distributors grow through effective report automation and performance dashboarding. You will also support distribution channels in developing and evaluating effective schemes to drive overall productivity and performance.

The role is positioned within the Distribution Business Management (DBM) team, which will expose you to the numbers and results that ultimately drive the business – an unbeatable insight into the engine room of the PACS distribution function.

Job Description:

• Timely delivery of insightful daily / monthly / quarterly / annual performance dashboards, insights, forecast and reports for the management team, distribution channels and relevant stakeholders.
• Support the distribution channels in the analysis of compensation related matters, including seller and customer campaigns and schemes, including end-to-end process from governance to approval.
• Support the distribution channels to ensure alignment of views in sales performance, forecasts, reports and compensation related matters with the other PACS functions (i.e. finance, product and marketing teams).
• Support the tracking and analysis of divisional operating expense and budgeting.
• Drive the pursuit of report dashboarding and automation to achieve operational efficiency gains through building of required platforms.
• Support other ad hoc activities pertaining to performance management, when needed.

Who we are looking for:

Competencies & Personal Traits

• Excellent communication skills, able to communicate and articulate business concepts with various stakeholders of all level.
• Dynamic individual who excels in a fast moving environment, and able to be nimble and adapt to constant change.
• Highly numerate with a strong analytical skillset
• Possess strong ability in analytical tools, such as Qlik, Power BI, Python etc.

Working Experience:

• 2-3 years of relevant working experience in numerate environment such as financial planning or performance management.
• Experience in the insurance industry is advantageous.

Education:

• Degree in a numerical discipline such as finance, accounting or engineering.

Language:

• Strong command of the English language.

Requirements:

• SQL skills - must have.
• Can understand and maintain SQL scripts with data aggregation logic.
• Hands-on L2 experience to support business applications, with the below day-to-day duties:
  • Troubleshoot production incidents.
  • Fulfill user service request (e.g., data extraction, job triggering etc).
  • Identity problems from incidents with similar pattern of root causes, summarize the problem and work with engineering team for perm fixes.
  • Job monitoring (Control-M, Hangfire jobs, Windows scheduler etc).
  • Patch management – working with engineering team to remediate vulnerabilities.
  • Must have experience and comfortable working with users, not just with technology team.

Good to have:

• Development experience in .NET framework and .NET core. Can perform in-depth analysis of production issues by troubleshooting from codes. Hands-on scripting in Python is a plus.

As a Data Analyst (Risk), you will be involved in supporting the risk operations by conducting data analysis of risk cases to discover risk trends and behavior patterns from big data sets, thereafter being involved in designing long-term solutions to fight fraud. The insights you provide will be optimizing risk strategies to create business value and enable trust for our clients.

• Analysis of rich user and transaction data to uncover device, user, transaction, etc. trends that help alert SHIELD's risk systems and contribute to fraud prevention mechanisms
• Optimize fraud detection by rapidly identifying emerging fraud trends through data-driven analysis and developing strategic fraud rules to address them
• Perform data/statistical analysis to keep processes at the forefront of fraud detection by identifying areas of potential fraud risk and/or potential opportunities to improve current fraud mechanisms
• Develop and communicate insights and recommended actions to stakeholders to manage risk by contributing toward machine learning models, and risk management principles to help clients trust their users by staying ahead of new and unknown fraud
• Build and maintain dashboards for all stakeholders to provide visibility of key metrics, fraud patterns, and detection efficiency

• 3-5 years of experience as a hands-on analyst in a high-tech company
• Minimum Bachelor Degree in Computer Science, Data Sciences, Statistics, Math, or other related fields
• Strong experience in handling large-scale unstructured data
• Experience in SQL or other data handling tools, as well as the ability to learn more advanced data
• Business intelligence experience using tools such as Tableau, Qlik Sense, and Excel
• Working experience with any of the data analysis tools such as R, Python, SPSS, SAS, etc.
• Experience with the application of experimentation and statistical techniques (i.e. hypothesis testing, probability distributions, regression, decision trees, etc.)
• Ability to take initiative in a fast-moving and dynamic environment, and take timely actions to prevent risk of fraud

Job Summary

We are looking for a Data Protection Analyst to play a pivotal role in reviewing and improving the data governance framework for a established organization in the insurance industry.

Mandatory Skills

• At least 3 to 5 years of work experience in the area of data protection and risk management;
• Good understanding of Singapore's PDPA regulations and other relevant privacy regulations;
• Experience in conducting data breach incident investigation;
• Experience in handing data incident reports / logs;
• Strong proficiency in Microsoft Office applications;
• Strong attention to detail and accuracy;
• Ability to collaborate effectively within a team and work well under pressure to meet deadlines;
• Able to demonstrate integrity and accountability.

Desirable Skills

• Experience working in the financial and insurance industry;
• Knowledge in Data Protection Management, Business Risk Management, and Cyber and Data Breach Incident Management;

Responsibilities

• Aid in reviewing and improving the data governance framework, policies, standards, guidelines, and data inventory throughout the organization;
• Support the execution of risk and impact assessments;
• Offer guidance to Business Units on personal data protection throughout the various stages of the personal data life cycle;
• Participate in organizing and conducting awareness training sessions on personal data protection to promote awareness across the organization;
• Assist in the investigation of data breach incidents and help implement remediation action plans;
• Oversee the management of the data incident log to ensure its accuracy;
• Assist in preparing data incident summaries and reports to management;
• Provide assistance in the renewal process of Cross-Border Privacy Rules certification;
• Support in any additional ad hoc tasks as required.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Looking for a candidate with Pricing experience (especially in airfreight)

Job Summary:

Salary: Basic up to $4500 + AWS + VB

Time: Monday to Friday 9.30am to 6.00pm
Saturday WFH 9.30am to 1.00pm

Location: Newton

Responsibilities:

• Assess and define Electronic Data Interchange (EDI) requirements for both clients and internal teams, addressing their needs and challenges to facilitate efficient information exchange.
• Monitor and troubleshoot EDI transactions, promptly identifying and resolving errors or discrepancies to maintain seamless data flow.
• Offer product and technical assistance to customers and internal staff regarding EDI guidelines and functionalities.
• Conduct testing, maintenance, and troubleshooting on EDI/B2B applications, escalating unresolved technical issues to the Manager or relevant business teams.
• Source vendor and partner rates (e.g., ocean freight, air freight, handling charges, etc.).
• Compile rates in Excel spreadsheets.
• Format spreadsheets for easy reference, incorporating features like filters.
• Generate and interpret trend analyses.
• Assist in preparing quotation proposals, RFQs/bids, and other relevant documentation.

Job Requirement：

• Proven experience working as an EDI Analyst or in a similar role.
• Solid understanding of business processes and workflows, particularly in supply chain, logistics
• Experience in Cargowise EDI
• Strong attention to detail and accuracy, with the ability to handle large volumes of data and ensure data integrity.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external partners.
• Ability to prioritize and manage multiple tasks simultaneously, while meeting tight deadlines

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

We are seeking talents who are motivated and analytical to join our team as a Data Analyst Intern. We are working on an enterprise level ML model for one of the largest operator groups in the Singapore healthcare industry. This internship provides practical experience in data analysis, machine learning, algorithms in a nascent healthcare application.

Primary Responsibility

• Carry out machine learning projects in data training and inference.

• Collate and manage project results for follow-on projects development.

• Review ML and algorithmic models from technical journals. Provide pros/cons analysis to shortlist for feasibility testing.

• Perform data analytics on datasets for preparation and data insights for ML tuning.

Requirement

• Currently pursuing a bachelor's or post-graduate degree in a relevant field, such as Data Science, Physics, Statistics, Mathematics, or Computer Science.

• Strong analytical and problem-solving skills.

• Competent in Python data analysis, ML tools etc.

• Familiar with various ML framework and algorithmic programming methods would be advantages.

Benefits

• Work in a dynamic pace and product rich environment.

• Able to work with and experience best-of-breed software design and implement experts.

• Abundance of deep-tech learning experience.

• Actual Renumeration depends on experience.

Job Responsibilities:

• Support running of Senior's programmes/activities at external venues
• Handle calls and email enquiries
• Involve in data entry (Microsoft Office functions, Salesforce etc)
• Assist in the logistic preparation for programmes/activities
• Other general clerical duties such as filing, SMSes publicity etc

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Good interpersonal and communication skills, with a service-oriented attitude
• Meticulous, attention to detail and accuracy
• Familiar with basic Microsoft Word and Microsoft Excel functions
• Passion to serve in social service sector

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Responsible for daily game-related data business, including but not limited to data cleaning, data analysis and data reporting.
• Conduct specific data analysis for game projects, including but not limited to user value, retention, game ecology, event performance, user persona analysis, etc., to provide data support for live-ops decisions, product direction, and marketing strategies.
• Responsible for the construction of user behavior data indicator system, and research on high quality players’ operation, such as user persona analysis, behavior analysis, etc.
• Conduct the reflection on the past methodology and framework, refine data product requirements, collaborate with data team and development team on data modeling, and drive the improvement of the refined game operation data analysis system.

What We Are Looking For:

• At least 5 years’ related working experience in game industry, and be passionate about data analytics
• Sensitive to data, familiar with data collection and data analysis methods, and understanding of server architecture patterns and database operations;
• Have experience in analyzing data for projects from 0 to 1 and be able to independently carry out research projects;
• Have experience in analyzing issuance data for complete projects and be able to independently carry out research projects;
• Fluent in Chinese and English, and can use the both languages as the working language in order to liaise with teams.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Responsible:

• Conduct data analysis on our game projects on the group level (including analysis on game products, commercialization, operation, marketing, etc.)
• Perform market analysis on competitors, publishing channels, market trends, and work with
• business stakeholders to drive business opportunities/ efficiency
• Lead demographic and behaviour analysis on gamers including but not limited to user value, retention, and monetization, using methods including but not limited to data analysis, data mining and user research to optimize gaming products
• Build a periodic reporting and intuitive dashboards pipeline on routine data performance to
• provide business insights
• Track and maintain data integrity across platform tools and workflows; identify and resolve data inconsistencies
• Work with our Slate Development Team to facilitate product proposals

Requirements:

• BA/BS degree in a major related to Data Analytics
• 6 years of experience in data analytics; experience in the tech or gaming industry is preferred
• Expertise in SQL (database management and data wrangling/processing), and Tableau (or similar dashboard tools)
• Strong analytical and problem-solving skills, experience in decision-making and change management driven by data analysis and user research

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No:21103634 (Johnny Wu)

Position title: System Analyst

• Working Days: 5 days (Mon-Fri)
• Working hours: 8am – 5.30pm
• Location: Woodlands
  

Responsibilities

• Liaise with user, IT teams and vendor for project activities and meetings.
• Participate in designing, coding, testing, debugging, documenting and implementing IT systems
• Design and develop systems specifications
• Propose and explore new applications for company
• Occasional travel to overseas

Requirements

• University graduated degree or above in Information Technology, Computer Science or a related discipline
• SAP experience is must(FICO is an advantage)
• 3 years IT related work experience
• Manufacturing application experience is an advantage
• AI application experience is an advantage
• Cloud experience is an advantage e.g. AWS and Azure

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279