Total 3,787 support analyst job vacancies in Information Technology category in Singapore

Role:Data Analyst

JD:

Responsibilities: 3-5 Years of exp as data analyst, you will be responsible for developing and

implementing business strategies that align with the company's goals and objectives. You will

leverage your expertise in Microsoft Azure Analytics Services to design and implement effective

analytics solutions. In this role, you will collaborate with cross-functional teams to develop operating

models and prioritize value analysis. You must have expert proficiency in Microsoft Azure Analytics

Services. Having expert proficiency in Operating Model Development and Value Analysis and

Prioritization will be advantageous.

Develop and implement business strategies that align with the company's goals and objectives.

Design and implement effective analytics solutions using Microsoft Azure Analytics Services.

Collaborate with cross-functional teams to develop operating models.

Prioritize value analysis to ensure optimal resource allocation.

Provide expert guidance and support to project teams throughout the implementation lifecycle

Mandatory to have experience in 1. Data migration planning 2. Business and technical data

requirements documentation (BRDs) Skills- 1 - Microsoft Azure Analytics Services (P4 - Expert) 2 -

Operating Model Development (P4 - Expert) 3 - Value Analysis and Prioritization (P4 - Expert)

Note: This position is a 12-month agency contract, with the possibility of renewal based on performance.

Salary: Up to S$6,500

Working Location: Changi Business Park

Working Hours:

• Standard office hours (9am-6pm), with 24x7 on-call support.
• Available on weekends for production deployment support.

Overview:

• Provide 24x7 support for Regulatory Reporting applications.
• Coordinate infrastructure maintenance.
• Manage new application releases and adhere to release management best practices.
• Collaborate with Peer Application Teams, Infrastructure, Vendors, Security, and Change teams.
• Address production issues promptly as per Service Level Agreements.
• Enhance support processes to improve service levels and quality.

Responsibilities:

• Coordinate with System Admins for Non-Prod and Prod environments.
• Maintain and support regulatory reporting applications for SG, AU, and TW.
• Analyze and address issues and incidents.
• Update stakeholders on issues or maintenance activities.
• Support and perform various patching activities (RHEL, OS, DB, ISCD-Server Hardening, DR Flips, NVA Issues).
• Handle common activities (server procurement requests, firewall requests, NVA issues, UAM management, Cyber-Arc maintenance).
• Perform VM maintenance (RAM, CPU, housekeeping, basic scripting, KeyExchange).
• Assist with change management and other project-related activities (Marketplace, UAMS, Infra, PCF).

Requirements:

• At least 5 years in production support.
• Diploma/Degree in Computer Science, Information Technology, Engineering (e.g., Software, Systems), or a related field.
• Strong technical skills in microservices and batch technologies, including Elasticsearch, Grafana, and OpenTelemetry.
• Experience with containerized environments (PCF) and modern development tools (Agile, CI/CD, Git, Terraform, Jenkins).
• Proficiency in OS (RHEL, Windows Server), Unix/Linux Shell Scripting, and SQL.
• Hands-on experience with MSSQL, Oracle, MariaDB/MySQL, and ETL processes.
• Solid debugging, troubleshooting, and problem-solving abilities.
• Preferably banking experience.
• Ability to perform root cause analysis and work with cross-functional teams effectively.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a System Analyst to be part of their ITTeam for ongoing transformation projects. They are located in the West - easily accessible.

Duties of System Analyst:

• Provide ongoing support and enhancement for the company's SAP system.
• Design, develop, and maintain other in-house applications to meet business needs.
• Collaborate with internal teams and external vendors to gather business requirements, address system issues, and implement change requests.
• Create test data, conduct system tests, and document outcomes. Ensure system documents and operational guides are updated.
• Conduct training sessions for end-users to ensure effective system usage and adoption.

Requirements:

• Diploma / Degree in Information Technology
• 5 years of relevant experience with SAP related experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Overall Job Summary

The Junior Analyst Programmer is responsible for developing applications to support our business ERP system and operations, enabling the company to accelerate growth through innovative use of technology.

Core responsibilities

• Develop and improve Android iOS mobile applications
• Develop and improve labelling printer system
• Develop and improve Java based ERP solution
• Assist, support and enhance existing applications

Job specifications

• Degree holder in an Information Technology discipline or relevant experience
• Strong understanding of object-oriented programming
• Required skill(s): JAVA, JQUERY, Javascript, JSON, Android, iOS, HTML5,DHTML, Apache, Apache tomcat, MS SQL, PostgreSQL.
• Familiar with Linux environment and good understanding of common command lines
• Familiar with RESTful Architecture
• Familiar with Artificial Intelligence algorithms
• Possesses good experience developing web application, Web Forms, web services and Enterprise Workflows
• Good knowledge in development and maintenance of high load and availability systems
• Effective communicator, enjoys challenges, committed to quality and a team player.
• Fresh Graduates are welcome to apply.

Job Description & Requirements

• Responsible for understanding customer requirements, designing and implementing automation solutions, and providing technical support.
• Providing ongoing technical support to customers, troubleshooting issues, and addressing inquiries
• Developing training materials and providing training to customers on the use of automation systems.
• Diagnosing and resolving technical issues related to automation systems, including hardware, software, and network problems.
• Assisting customers with the installation, configuration, and commissioning of automation equipment.

Requirements:

• Min Nitec / Diploma in Engineering, preferably Automation Company
• No experience needed
• Self Confidence, strong analytical mind, able to communicate with various professionals and different site personnels.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Duties and responsibilities:

• Provide IT support in terms of daily system operations & monitoring
• Ensure all required systems services start up successfully
• Activate all necessary batch jobs and ensuring successful execution of these jobs
• Backup/restore data to / from offline media
• Perform ad hoc assignment instructed by CLIENT
• System monitoring and performing serves health checks
• Perform basic systems diagnostics, trouble-shooting and prompt escalation when required.
• To work in accordance to shift schedule provided (for 24x7)
• Report daily work to superior truthfully
• Escalate problems to Superior
• Any other ad hoc duties as assigned by supervisor

Requirement:

• Preferable with at least 1 year of relevant working experience in IT

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Consumer & Community Banking (CCB) Technology, Core Banking Mission Control Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• End to End application support for Retail, Consumer and Core Banking applications on Mainframe (Batch and Online)

• Manage Distributed Applications developed and hosted on JAVA, UNIX, ORACLE/DB2/SQL SERVER etc., as well as Middleware systems like IBM MQ (Mainframe Queues,), JMS etc.

• Mitigate incidents in Production environment to reduce downtime for customers

• Drive Technical Bridges with information from monitoring and other specific tools

• Perform deep dive analysis and troubleshoot complex production issues independently (Detection, Triage, Mitigate and Resolution)

• Leverage tools expertise to perform targeted flow-triage during major incidents

• Evaluate relevant risks while providing timely resolutions to an issue/incident

• Participate in disaster recovery planning and test executions

• Assist with identification, coordination, and implementation of initiatives/projects and other activities that could optimize mission control operations

• Support follow-the-sun model - this role is based in Singapore with a 12-hours shift pattern, from 7:30 AM to 7:30 PM Singapore time

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines

• Minimum 3 years of Applications Support or related experience

• Basic knowledge of application development - Mainframe, Java, UNIX

• Strong technical background in Mainframe (COBOL, JCL, PRC, PRM, Copybook, IMS, CA-View, DB2, File-aid, File Mover, NDM, MQ Series, Abend Aid, CICS etc)

• Experience in Scripting languages like UNIX shell, Perl, Python, Ruby or similar tool, Application deployed on Web and App Servers (Apache, WebSphere, Tomcat and WebLogic), Cloud technologies (AWS, Dockers & Kubernetes), configuring monitoring tools (Splunk, Dynatrace and Grafana), Unix, DB2, Cassandra and Retail banking channel application flows

• Solid knowledge of IT infrastructure including networks, storage networks, load balancing, server clustering, databases and application architecture

• Good communications skills to manage global bridges and write executive notifications

• Experience working with geographically distributed and culturally diverse work-groups

• Hands-on with technical operations in high pressure shift environment

• Ability to multi-task (e.g. listening, writing, reviewing and sending executive communications) and work flexibly in response to changing demands

• Ability to provide weekend support as part of shift-based coverage

Preferred qualifications, capabilities, and skills

• Familiarity or strength in ServiceNow, HPSM or equivalent IT service management tool

• Site reliability engineering (SRE) practices and principles

• Kubernetes dockers and Kibana

• System Automation (i.e. AaaS)

• JIRA, AWS Cloud, Kubernetes

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=da5770231432fa814175e1060918b7e0

Location: Henderson Road

Working Hour: Mon to Fri 9AM – 6PM (Flexible)

Salary: $4000 to $5000

Main responsibilities:

• Be the technical and commercial interface between company and customers
• Perform in house repair and manage all workshop activities
• Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers company's technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within company’s departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• Curb warranty costs.
• Maintain proper records of interaction with customers within the CRM tool

Job Requirement:

• Have at least 3 to 5 years of experience in Mechanical Engineering.
• Marine engineering with mechanical knowledge will also be considered.
• With mechanical hands on experience is a must
• Be willing to travel if needed.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Technology Solutions Office is looking for Data Analyst

Internal Code: A24040

What will you do?

• You will collaborate with stakeholders to understand their strategic objectives and identify opportunities to leverage data and data quality.
• You will design, develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions.
• You will be responsible to create, design and develop intricate data processing pipelines.
• You write clean and iterative code for continuous delivery practices to deploy, support and operate data pipelines.
• You will develop data models by selecting from a variety of modeling techniques and implementing the chosen data model using the appropriate technology stacks.

What are we looking for?

• From 3 to 5 years of experience working as a data analyst or related role.
• Hands-on experience in Tableau, Power BI, AWS Glue, AWS RedShift, QlikSense
• Proficiency in programming languages such as Python, Java or Scala.
• Track record in implementing systems using Hive, Scala will be preferred.
• Strong in data modelling, data processing frameworks’ tools such as Hadoop, Spark, SQL is an advantage.
• Good understanding of analytics and data warehouse implementations
• Experience with Cloud Technologies is a plus.
• Good understanding and completion of projects using Agile methodology.
• Good written and verbal communication and interpersonal skills, ability to understand the business requirement, communicate confidently with stakeholders.
• Bachelor’s in Computer Science, Engineering, or a related field.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Role             : System Analyst

Location      : Singapore

Duration      : Long term contract

Job Scope

• Minimum of 3-8 years of experience in the banking industry.
• Proven experience in requirement gathering, documentation.
• Worked on OSX platform from WKFS.
• Hands-on experience with regulatory reporting on ⁠loan and credit card
• Strong experience with SQL for data analysis and reporting.
• Good functional knowledge of global markets or loan etc.
• Provide regular updates and insights to business and technical teams.
• Act as a liaison between business users and technical teams

• Worked on OSX platform from WKFS.
• Hands-on experience with regulatory reporting on ⁠loan and credit card
• Strong experience with SQL for data analysis and reporting.

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a System Analyst to be part of their ITTeam for ongoing transformation projects. They are located in the West - easily accessible.

Duties of System Analyst:

• Provide ongoing support and enhancement for the company's SAP system.
• Design, develop, and maintain other in-house applications to meet business needs.
• Collaborate with internal teams and external vendors to gather business requirements, address system issues, and implement change requests.
• Create test data, conduct system tests, and document outcomes. Ensure system documents and operational guides are updated.
• Conduct training sessions for end-users to ensure effective system usage and adoption.

Requirements:

• Diploma / Degree in Information Technology
• 5 years of relevant experience with SAP related experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Assist in creating and enforcing security policies and procedures to protect company systems and data.
• Identify risks and implement solutions to minimize potential security threats.
• Investigate security incidents, document findings, and support response and recovery efforts.
• Design and evaluate security measures for applications, networks, and physical systems.
• Lead security awareness training and promote best practices across the organization.
• Collaborate with internal teams to ensure compliance with security policies and initiatives.
• Manage security operations like access control, vulnerability assessments, and system monitoring.
• Coordinate third-party security risk assessments with vendors and suppliers.

Requirements:

• Bachelor's degree in Computer Science, IT, or a related field.
• Possess at least 3 years of experience in security operations, governance, or risk management.
• Recognized certifications like CISSP, CISM, or CISA are preferred.
• Strong knowledge of NIST, ISO27001, and data privacy regulations (e.g., PDPA, GDPR).
• Ability to explain technical security concepts to non-technical stakeholders.
• Strong organizational skills with the ability to work independently and manage multiple priorities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L98XV3VY

We are looking for Lead/Senior Application Support Engineer to join a fast growing IT company in Singapore!

• Basic up to $5,800 + AWS + bonuses
• Permanent position, attractive salary package & employment benefits
• Positive working environment & career progression

Responsibilities:

• Lead and run 24/7/365 shift level 1 application support team for applications and systems
• Involved in the recruitment process of the staff and management of the staff, plan shift rotation
• Train the team members on the application logic/usage, interfaces and features.
• Ensures the team members is providing necessary help to the end-users and assigns work to the staff
• Solves critical issues of the system which the less-experienced application support could not solve and help them in understanding the problems with the software systems
• Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue
• Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriately
• Manage relationships with technology teams and end-user clients on a day to day basis
• Conduct application testing, support client application testing, and collect and summarize test result
• Create and maintain job schedules, job tracking, client communications, team communications, Web reports, and other documents that may be required

Requirements:

• Singaporean only
• At least 3 years of working experience as application support (L1/L2)
• Experience in leading a team of app support
• Knowledge/experience with some programming language such as Java
• Comfortable for shift working hours due to 24/7 operations

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Liew Chien Hui - R2090138

ScienTec Consulting Pte Ltd - 11C5781

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,400 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 Years contract (yearly renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Responsibilities:

• Support service delivery and provide tier-3 support for tool-related issues and troubleshoot problems as they arise. Provide guidance to IT staff and end-users .
• Acts as liaison between Applications Support, Sales and customers regarding feature improvements to core application platforms .
• Articulate with development team regarding feature changes and requirements .
• Conduct surveys with customers after each feature release to gauge NPS score
• Develops, prepares, and updates user manuals, best practices, newsletters, and memorandums
• Establishes and maintains cooperative and supportive relationships with stakeholders.
• Participates in and understands the life cycle of application deployments, including application testing, deployment, support, and upgrades, ensure timely and successful delivery.
• Able to conduct comprehensive applications testing, applying best practices in stress testing prior to implementation .
• Maintain an in-depth knowledge of the core application platforms, to become competent in all feature improvements of the platform.
• Identify opportunities for process automation and implement appropriate solutions.
• Be able to appreciate Agile Development Methodology, emphasizing on communication and producing new features swiftly .
• Awareness in changes of technology landscape in order to alert about impact to the products .
• Ensures tools are optimally configured to meet the needs of the organization.

Requirements:

• Min 3 years relevant experience in handling IT support focusing on features improvement or similar role
• Min degree in in Information Technology, Computer Science, or a related field.
• Basic understanding of ITIL processes and frameworks
• Excellent customer focus, must have demonstrated customer service skills and the ability to interact with people professionally .
• Ability to work independently and multi-tasking
• Willingness to learn and adapt to new technologies and processes.
• Experience working in Software Development teams will be advantageous .
• Programming skills in languages such as C#, Python, JavaScript, or other relevant languages.
• Relevant certifications (e.g., ITIL Foundation, ITSM Tool-specific certifications) are preferred
• The role may involve occasional travel.

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.

APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

We are looking for Senior Technical Services Analysts for Epic’s software in connection with the implementation and maintenance of Epic’s integrated suite of healthcare software for its customer in Singapore. Duties will include providing assistance to our customer(s) related to the operation of their relevant Epic software application(s) and underlying IT infrastructure. This assistance may take place during the course of the software implementation or on an ongoing basis for live customers. Specifically, it may include: answering technical questions relating to customers’ software and/or operating systems; providing configuration or infrastructure analysis and recommendations; proactively monitoring customer systems; making optimization recommendations; planning for upgrades and feature deployments; overseeing testing; diagnosing, isolating, and resolving the causes of technical problems; and reconfiguring the software or infrastructure, if necessary, to address the problems.

Job requirements:

• Bachelor’s degree or higher (any major)
• 2+ years in technical support for Epic software, including supporting customer(s) through an Epic software go-live and a version upgrade, and completing the associated testing
• Hold certifications in:

-Relevant Epic software application

-Chronicles Database Programmer and Cache

Skills and competencies:

· Demonstrated interpersonal communication skills

· Hold strong project management competencies including team coordination and problem solving skills

· Strong technical aptitude (must pass Epic’s standard pre-hire assessment test for the role)

· Demonstrated judgment in handling escalations

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a System Analyst to be part of their ITTeam for ongoing transformation projects. They are located in the West - easily accessible.

Duties of System Analyst:

• Provide ongoing support and enhancement for the company's SAP system.
• Design, develop, and maintain other in-house applications to meet business needs.
• Collaborate with internal teams and external vendors to gather business requirements, address system issues, and implement change requests.
• Create test data, conduct system tests, and document outcomes. Ensure system documents and operational guides are updated.
• Conduct training sessions for end-users to ensure effective system usage and adoption.

Requirements:

• Diploma / Degree in Information Technology
• 5 years of relevant experience with SAP related experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Purpose of Position

The purpose of this role is to work with business users to define requirements for banking applications, develop and implement solutions and to be responsible for resolving day-to-day system issues.

Key Responsibilities

• Work with a whole spectrum of business users, Bankers, Traders, Finance, Risk, Capital Market, and Operation to understand their needs and processes to produce clear requirement specifications.
• Work on the whole solution lifecycle from Coding/Development of solution, unit testing, support user in UAT, validate results, and implementation in production.
• Co-ordinate with Head Office and/or vendors on projects and issues where needed.
• Provide day-to-day application support to users.
• System enhancement, code changes, and ensure these are managed and implemented timely and smoothly.

Requirements

• Must have a degree in Computer Science or equivalent, from a good university.
• Must be effectively bilingual in English and Chinese, with strong ability to converse, read, and write in Chinese as most documents and correspondence with Head Office are in Chinese.
• Must have worked in a Bank, or worked in a vendor and deployed full-time to a Bank.
• Must have good coding experience.
• A highly positive attitude, self-driven, and thrive in high pressure with strict deadline.
• Organized, meticulous, independent worker but also able to work in a team.
• Strong technical knowledge and/or hands-on experience on the following areas will be an advantage but not essential:
• Knowledge of banking domain and instruments/products will be an advantage but not essential
• Experience in data warehouse project is a plus.

Do note that these roles are only open to candidates currently residing in Singapore.

Please reach out to me at [email protected] with your latest CV for a confidential discussion.

Have A Great Week!

Registration ID No. R1984348

EA License number: 07C3924

Company Registration No. 200609504D

We are looking for Technical Services Analysts for Epic’s software in connection with the implementation and maintenance of Epic’s integrated suite of healthcare software for its customer in Singapore. Duties will include providing assistance to our customer(s) related to the operation of their relevant Epic software application(s) and underlying IT infrastructure. This assistance may take place during the course of the software implementation or on an ongoing basis for live customers. Specifically, it may include: answering technical questions relating to customers’ software and/or operating systems; providing configuration or infrastructure analysis and recommendations; proactively monitoring customer systems; making optimization recommendations; planning for upgrades and feature deployments; overseeing testing; diagnosing, isolating, and resolving the causes of technical problems; and reconfiguring the software or infrastructure, if necessary, to address the problems.

Job requirements:

• Bachelor’s degree or higher (any major)
• 1+ years in technical or implementation support for Epic software, including supporting customer(s) through an Epic software go-live and a version upgrade, and completing the associated testing
• Hold certifications in:

-Relevant Epic software application

-Chronicles Database Programmer and Caché

Skills and competencies:

• Demonstrated interpersonal communication skills
• Hold strong project management competencies including team coordination and problem solving skills
• Strong technical aptitude (must pass Epic’s standard pre-hire assessment test for the role)
• Demonstrated judgment in handling escalations

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Technical Support Engineer
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm; Saturday 8.30 am – 12.30 pm
• Salary Package: Up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to customers for UPS, DC Systems, and Battery installations, commissions, repairs, and maintenance.
• Coordinate with end-users on-site to ensure smooth installation, commissioning, and maintenance activities.
• Collaborate with customers and engineers to ensure safe execution of site work.
• Deliver training to customers on the startup and operation of UPS and DC Systems.
• Monitor and follow up on maintenance contracts to ensure work is completed promptly.

APPLY NOW!!!

• Minimum Diploma in Electrical/ Electronics Engineering or its equivalent.
• At least 3 years of relevant experience in the UPS and DC power industry.
• Willing to travel across Asia on short notice.
• Immediate availability and own transport required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996