Morgan McKinley is seeking an Tech Support Specialist(Japanese speaking) for a 12 month contract assignment with a possibility to extend or to go perm!

Key Responsibilities:

• Provide technical support to product administrators via a ticket management system, adhering to SLAs.
• Communicate with customers through email, live chat, screen sharing, and phone support.
• Troubleshoot and log customer issues using internal technical tools.
• Collaborate with engineering and product teams for swift resolution.
• Manage more than 20 tickets per day, performing escalation and incident management duties.
• Identify trends and escalate issues outside support scope.
• Utilize internal and external resources for effective communication.
• Maintain privacy and security standards when sharing information.
• Identify inefficiencies and suggest workflow improvements.

Qualifications:

• Strong knowledge in web technologies, Identity and Access Management, APIs, integrations, webhooks, live streaming, mail servers, networks
• Min. 2 years supporting enterprise-level customers via multiple channels.
• Proficiency with Windows, Mac, iOS, Android, Microsoft Suite, and ticket management software (e.g., Zendesk, Salesforce).
• Self-managing with strong problem-solving skills.
• Ability to manage and prioritize more than 20 complex tickets daily.
• Excellent critical thinking and analytical skills.
• Collaborative team player with strong interpersonal skills.
• Adaptable to fast-paced environments and constant changes.
• Confident communicator with strong empathy and cultural awareness.
• This candidate should have business-level proficiency in Japanese is greatly advantageous as this will be liaising with Japanese-speaking suppliers and stakeholders.

Why Join Us?

• Dynamic and collaborative team.
• Engage with cutting-edge technology.
• Opportunities for growth and professional development.
• Competitive salary and benefits.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• Be willing to travel if needed.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in Corporate & Investment Banking Merchant Services, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Job responsibilities

• Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm

• Improve operational stability and availability through participation in problem management

• Monitor production environments for anomalies and address issues utilizing standard observability tools

• Assist in the escalation and communication of issues and solutions to the business and technology stakeholders

• Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• Bachelor’s degree in computer science or related fields

• Minimally 2 years of Application Support/ Production Support or Site Reliability Engineering Support related experience

• Excellent verbal and written communications along with strong interpersonal communication skills.

• Creative thinking to deliver solutions through continuous Service improvement programs

• Proficiency in one or more of the following cloud platforms: AWS/Azure/google cloud offering

• Proficient in any of distributed technology: Java/Unix/Lynux or equivalent technology and database(RDBMS) tools such Oracle/SQL or equivalent.

• Knowledge or working experience in one of the batch scheduling tool for ex. Autosys/control M/CA-7 etc.,

• Exposure to monitoring tools such as Geneos, Netcool, Grafana and log analytical tool such as SPLUNK & AWS Open search

• Understanding of ITIL principles such as Incident Management, Change Management and Problem management

• Ability to identify problems, analysis, troubleshoot, suggest, deliver tactical and strategic solutions to clients

• Ability to Multitask and work in a dynamic and challenging environment.

Preferred qualifications, capabilities, and skills

• Knowledge of one or more general purpose programming languages or automation scripting such as C, C++, python is preferred.

• Prior Knowledge and or working experience in Cards, Payment processing system or banking and financial services is an added advantage

• Exposure to any of legacy payments processing systems like stratus ,Tandem/ or equivalent payment processing system would be advantageous

• Hands on Experience in end customer handling would be an added advantage.

• Ability to identify improvement opportunities, propose and drive and continuous service improvement programs in production

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=241ef73741e3ceed3255601fcc996148

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/giSJjTdk

• Great opportunity to work for a multi billion tech giant
• Exposure to latest technology in a data center environment

About the company

Our Client is an established company with offices globally. As part of their expansion plan in Singapore, they are looking forward to hire their Senior Network Engineer NOC / Specialist to join their team.

About the job

Your responsibility involves:

• Monitor network performance and ensure system availability and reliability.
• Respond to network alerts and resolve connectivity issues promptly.
• Conduct regular network maintenance and updates to ensure optimal performance.
• Handle network breakfix tasks such as switch replacements, link repairs, and dark fiber restorations, coordinating with technicians to perform physical work and providing remote instructions.
• Perform network troubleshooting to diagnose and resolve network issues.
• Collaborate with the IT team to improve network design and performance.
• Maintain comprehensive documentation of network configurations, issues, and resolutions.
• Support and manage network hardware, including routers, switches, and firewalls.
• Ensure security measures are in place and updated according to best practices.
• Assist in the planning and implementation of network projects and upgrades.

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in network. You should have implemented at least 1 end to end SAP implementation.

Candidates with exposure to VLAN, TCP/IP, BGP, OSPF and OSI will be highly preferred.

Whats on offer
This is an excellent opportunity to join a leading end user environment.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/giSJjTdk (EA: 94C3609/ R1219669)

Job Description :

• Develop personas, empathy maps, and customer journey maps through user research and data
• Create user flows, wireframes, and prototypes around customer needs while balancing business requirements
• Communicate design ideas and prototypes to stakeholders and developers
• Analyze user feedback and activities and iterate to enhance the user experience
• Provide expert reviews on UX elements on websites and mobile apps
• Keep abreast of emerging industry and design trends and recommend them to supervisors

Job Requirements:

• Degree or certifications in design, human-computer interaction, or related field
• 3+ years of experience in post-graduate experience in hands-on UX design projects
• Proficiency in design tools such as Figma and Adobe Creative Suite
• Proficient in designing reusable UI components for design style guides and design systems
• Ability to conduct user research to understand user needs and behaviours
• Knowledge of current and emerging standards in accessibility and W3C guidelines
• Familiarity with design thinking methodologies
• Keen interest and understanding of emerging trends in UX design for websites and mobile apps
• Excellent communication and collaboration skills
• Applicants must submit a portfolio showcasing past UX design works

Responsibilities:
IT Projects Implementation:
• Assist in software project implementation of warehouse automated storage and retrieval machine for customer, including supporting integration to customer ERP system, IT infrastructure and customers networks.
• Collaborate in setting up the machine, configuring software,
• Performing UAT/SIT, Software user Training for customer and internal staff, Software Go live support
• Document IT projects comprehensively, outlining processes, configurations, and outcomes.
• Conduct IT site visits to assess requirements, troubleshoot issues, and gather insights for improvement.

IT Service support:
• Provide remote helpdesk and onsite support services for customers, addressing their technical needs promptly and professionally.
• Be stationed onsite on scheduled days to offer hands-on IT software support and ensure customer satisfaction.
• Prepare detailed IT service reports for accurate tracking and analysis.

IT Tasks and Ad-hoc Duties:
• Undertake various IT-related tasks as required to support onsite customers effectively.
• Respond to IT ad-hoc duties assigned by the Supervisor, demonstrating adaptability and versatility.

Qualifications & Requirements:
• Minimum of a Diploma or higher in Computer Science, Information Technology, or equivalent field.
• Available to travel for support customer in Singapore & Malaysia
• A minimum of 3 years of hands-on experience in a similar position.
• Mandatory experience in software application support, with exposure to systems like inventory, warehouse management, ERP.
• Familiarity with basic IT infrastructure, server setup, and network troubleshooting.
• Effective communication skills to liaise with team members, customers, and vendors.
• Proficiency in escalating technical and customer inquiries clearly to technical teams and superiors.

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Stepfan Soon Yit
We regret that only suitable candidate will be notified.

GEMS Recruit/EA License : 23C1459
EA Personnel No : R24120893 (Stepfan Soon Yit)

Responsibilities

• Act as the primary support for a critical application platform, identifying and solving issues within multiple components of critical business systems.

• Build knowledge and support the team, participating in problem-solving discussions.

• Demonstrate intermediate proficiency in Application Remediation.

• Provide Engineering Support and IT Troubleshooting with intermediate proficiency.

• Develop innovative solutions to enhance the performance and reliability of critical business systems.

• Collaborate with cross-functional teams to troubleshoot and resolve application issues.

• Conduct thorough analysis of system logs and performance metrics to identify areas for improvement.

• Implement proactive measures to prevent future application failures.

• Stay updated with the latest industry trends and technologies to continuously improve application support processes.

Requirements

• Diploma in Computer engineering or related

• At least 2-3 years of relevant experiences

• Primary Skill: Java

• Intermediate in IT Troubleshooting.

Licence No: 12C6060

Morgan McKinley is seeking an Tech Support Specialist for a 12 month contract assignment with a possibility to extend or to go perm!

Key Responsibilities:

• Provide technical support to product administrators via a ticket management system, adhering to SLAs.
• Communicate with customers through email, live chat, screen sharing, and phone support.
• Troubleshoot and log customer issues using internal technical tools.
• Collaborate with engineering and product teams for swift resolution.
• Manage more than 20 tickets per day, performing escalation and incident management duties.
• Identify trends and escalate issues outside support scope.
• Utilize internal and external resources for effective communication.
• Maintain privacy and security standards when sharing information.
• Identify inefficiencies and suggest workflow improvements.

Qualifications:

• Strong knowledge in web technologies, Identity and Access Management, APIs, integrations, webhooks, live streaming, mail servers, networks
• 2+ years supporting enterprise-level customers via multiple channels.
• Proficiency with Windows, Mac, iOS, Android, Microsoft Suite, and ticket management software (e.g., Zendesk, Salesforce).
• Self-managing with strong problem-solving skills.
• Ability to manage and prioritize more than 20 complex tickets daily.
• Excellent critical thinking and analytical skills.
• Collaborative team player with strong interpersonal skills.
• Adaptable to fast-paced environments and constant changes.
• Confident communicator with strong empathy and cultural awareness.
• This candidate should have business-level proficiency in Japanese is greatly advantageous as this will be liaising with Japanese-speaking suppliers and stakeholders.

Why Join Us?

• Dynamic and collaborative team.
• Engage with cutting-edge technology.
• Opportunities for growth and professional development.
• Competitive salary and benefits.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Highlights

• Dynamic team with friendly & Flexible working environment

• Good & fast career development prospects

• Great & International Exposure to Enterprise Scale & Government Projects

Responsibilities

We are seeking for a resourceful, experienced and committed individual to design and develop software/system as well as to provide support for the company’s existing projects.

Responsibilities:

To participate in the requirement gathering, design and development

Perform application development and enhancement

To lead the system development team or partners for system implementation

To participate in system integration testing, user testing support, and performance testing, etc

Produce specifications and user documentation on software applications being developed

Provide day-to-day support on major system applications

Continuous improvement to processes and practices with new ideas, concepts, methods and technologies.

Requirements

· Must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Engineering (Computer/Telecommunication/ Computer Science/Information Technology) or equivalent

· Must have strong background, knowledge and proficiency in J2EE, C#.Net, VB.Net, VB6 programming skills not limited to :

Min 5 Years’ Experience in

· Windows and Web Application Development

· C# , VB.Net ,ASP.Net , MVC, WCF

· Web Services (SOAP and/or REST), HTML5, XML, Java Script

· MSSQL Server, SQL Queries, Stored Procedures

· Windows Server, IIS, Active Directory

· English communication

· Ability to work independently and capable of managing complex projects.

· With experience in development of mobile app (Andriod or IOS) will be a plus

· Must be able to install, setup and configure the development tools/environment independently

· Must be able to work independently on design, coding, debugging, troubleshooting and deployment and any other programming related issues

· Experience with MSSQL, MySQL, PostgreSQL & MS Access and in in setup, install and maintain DB server

· Experience in integrating with third party software or APIs & IOT device drivers

· Inclination to improving usability and user experience with every iteration

· Be the main communication bridge between web developers, designers, and clients by providing an accurate translation of the web features and design requirements.

· Management of project timeline and expectations while building strong relationships in the process to achieve customer satisfaction.

Benefits and remunerations:

• Annual salary review

• Performance bonus

• Healthcare benefits

• Alternative work-from-home schedule available if required

Candidate with more experience will be considered as System Analyst/Senior Analyst Programmer if their experiences and profile are compatible

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent photograph info@i-consulttech.com/[email protected]

Shearwater Asia Group https://www.shearwaterasia.com/ is a leading provider of Cloud based services and software solutions to businesses across Asia, with offices in Singapore, Japan, China, Taiwan, Korea, and even Europe. We have won several awards and are leading partners in the region for Oracle NetSuite and Workday Adaptive Planning.

To power the expansion into Southeast Asia, we are looking for a Data Integration Analyst, starting ASAP for Singapore. The ideal candidate will have experience performing data integration, transformation, and APIs, with multiple systems in the areas of Finance or ERPs, and the ability to quickly understand and deconstruct data landscapes in the areas finance, business, and technical concepts.

The candidate is expected will have the required base skills and be able to quickly learn and apply these skills to the Workday Adaptive Planning landscapes. The position is balanced between clients-facing meetings for requirements, solutioning, training, and implementing.

The team is geographically and nationally diverse. Depending on the project scope and size, teams will be formed and will operate under a project manager. The candidate will likely oversee multiple integration workstreams.

Key Areas of Responsibility:

• Work with clients to understand their data landscape and take a consultative approach to help to integrate a variety of source systems to Workday Adaptive Planning.
• Leverage your expertise to recommend the best solution integration solutions based on the client’s requirements, budget, and time frame; with the flexibility to adapt the scope as additional needs are identified.
• Guide and train the customer to support and maintain the data landscape between their source systems and Workday Adaptive Planning based on best practices and an understanding of the customer’s unique business requirements at all stages of the project.
• Developing and implementing data flows, APIs between source systems and Workday Adaptive Planning.
• Delivering the acquisition, cleansing, and transformation of data between source systems and Workday Adaptive Planning.
• Identifying opportunities through the production of analysis, comparisons, and benchmarks.
• Engaging with subject matter experts within the organization to understand data quality and lineage.
• Understanding and working with colleagues to ensure continued compliance with information governance framework and statute.
• Undertaking complex analysis of information to ensure consistent and accurate reporting to meet the needs of stakeholders.
• Creating technical documentation and providing regular data and information updates and ensuring systems code and documentation are inspection ready.
• Routinely undertaking data-quality checks to a high-level of data accuracy.
• Regularly engage and support the client through all phases of the project, ensuring a smooth transfer from legacy systems to Workday Adaptive Planning.
• Perform multiple tasks under limited direction, while regularly keeping the client, your project team, and your Engagement Manager abreast of changes or progress related to the project.
• Assist with sales activities by attending sales calls and perform solution demo as a Workday Adaptive Planning integration subject matter expert.
• Work with Solutions Architects to review Statements of Work (SOWs) to assure proper scoping, timelines, and resource allocations for integration related work.
• Actively participate in update training and internal opportunities to share one’s skills and learnings with others within the organization.
• Maintain cutting-edge knowledge of data landscape and how to enhance product functionality with each new Workday release.

Skills and Qualifications:

• At least a bachelor’s degree or equivalent in Engineering, or Computer Science. Qualifications in Finance, Accounting and/or Business is advantageous.
• Certifications in cloud systems, data warehousing and solution architecture is highly desirable.
• Familiar with ETL processes and ability to follow best practices.
• Experience using scripting languages to manipulate data and draw insights from large data sets, especially JavaScript.
• Strong Excel knowledge and SQL knowledge is essential.
• Ideally some experience working on FP&A, corporate performance, BI or ERP systems.
• Experience working with and creating data architectures.
• Data Warehouse experience with exposure to Big Data.
• Experience of Data Analysis, Data Quality and Data Lineage.
• Excellent written and verbal communication skills to create and sustain a relationship with clients and teams, inspiring confidence in themselves and the delivery team.
• Self-motivated, passionate about solutioning, self-driven to learning and mastering new technologies.
• Workday Adaptive Planning Training will be provided to the successful candidate.
• Min 3 years of experience required for Senior Data Integration Analyst Roles.
• Fresh Graduates are welcome to apply and training will be provided.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR38219

Job Level: 6 or more years of relevant experience (L3/L4)

Location: Singapore

Key Skills: BAU system support

Job Objectives:

Perform functional analysis & support testing of a markets FX trading system. The system is an in-house built FX & FI pricing and execution system, with real-time streaming rates on both UI and API. The role requires the candidate to use business analysis skills to engage users for requirements gathering and walk them through UAT. The candidate will also be doing system testing and regression testing. The candidate will need to support testing during strategic bank roll outs. Preferably with 7 years of relevant experience onwards will be good.

Job Responsibilities

· Functional analysis of new requirements and bugfixes.

· Produce Function Specification documentation.

· Plan SIT and UAT activities.

· Execute System & regression testing.

· Analyze log files/ restart services during the course of testing

· Documentation of testing evidence.

Job Requirements

· BAU support of a global markets system.

· The candidate would want to deepen his product knowledge and move to a BA role.

Please forward your resume in MS Word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details.

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

We are looking for an Analyst Programmer specializing in DB2 to join our dynamic team!

• Competitive remuneration package.
• Contribute to nationwide projects.

Responsibilities:

• Write and optimize complex SQL queries, stored procedures, and triggers to support application development.
• Monitor database performance and conduct regular tuning to ensure optimal performance.
• Manage and maintain DB2 databases, including backup, recovery, and replication.
• Write DB2 programs using the following programming languages (COBOL, CICS, CA-Easytrieve Plus).
• Provide support for database-related issues, including troubleshooting and resolving problems.
• Integrate DB2 databases with other systems and applications, ensuring seamless data flow.

Job Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years of experience as an Analyst Programmer/Systems Analyst specializing in DBMS.
• At least 2 years of working experience in system analysis, design and testing.
• Prior experience in system analysis, design and testing.
• Proficient in DB2, MS SQL Server, and IBM Mainframe environment.

Interested candidates may apply via email to [email protected] (indicating Job ID J46069 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24070786
ScienTec Consulting Pte Ltd – 11C5781

Our client is a leading Multinational Social Media Company.

Job Responsibilities:

• Provide technical support to product administrators via a ticket management system while respecting committed SLAs
• Effectively communicate with customers across multiple channels; correspondence, live chat, screen sharing and phone support.
• Troubleshoot, isolate, reproduce, investigate and log customer issues while utilizing internal engineering level technical tools
• Collaborate with multidisciplinary teams such as engineering and product to ensure swift resolution and customer satisfaction
• Handle multiple simultaneous investigations with an average ticket load of 20-25 per day
• Perform escalation management on call duties. Handle internal and external escalations raised by partners and product administrators for existing customer cases
• Execute incident management on call duties by triaging issues and publishing status page updates
• Identify trends and patterns, along with topics outside of the support scope, and escalate to the respective teams
• Utilize multiple internal knowledge sources along with externally available resources to communicate effectively with customers
• Adhere to company’s privacy and security standards and be extremely vigilant assessing level of privacy when sharing information externally
• Identify inefficiencies and opportunities in both external and internal support workflows

Job Requirements:

• Bachelor's degree or equivalent with minimum 2 years of experience in successfully supporting enterprise level customers via multiple channels: correspondence, live chat, screen-share and phone
• Strong technical knowledge and practical understanding in: Web technologies, Identity and Access Management (Single Sign On, IDPs, Provisioning etc), Graph and SCIM APIs, Custom and 3rd Party Integrations, Webhooks, Live streaming, Mail Servers and Delivery, Networks, MAM/MDM/EMM
• Fluency with operating systems (Windows, Mac, iOS, Android), Microsoft Suite and ticket management software (e.g. Zendesk, Salesforce, etc)
• Self managing with the ability to problem solve and provide effective solutions with minimal supervision
• Capability to absorb high volumes of information across multiple resources (technical documentation and product information)
• Demonstrated ability to work with a sense of urgency and prioritize between 20-25 complex tickets daily based on customer impact and SLAs
• Strong critical thinking and analytical skills to isolate, investigate, reproduce and resolve hardware and software issues while leveraging engineering level troubleshooting tools
• Comfortable to work in shifts and weekends /PH
• Should have good communication skills and have proficiency in Japanese language (native) to liase with Japanese speaking customers & stakeholders.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Job Requirements:

Role : API Application System Analyst/Programmer (Banking)

Key Requirements:

• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.
• Must have overall 5+ years IT experience, especially in API or Java
• Must have working experience in performing Technical API, Java Analysis, design, evaluation, modification, testing and implementation of enterprise-wide web systems.
• Good hands-on working experience in Java, API as a System Analyst.
• Must have (recent) hands-on API/ Microservice or Java experience as a System Analyst or API Analyst (2+ years).
• Must have hands-on experience and exposure in API Specifications and Swagger.
• Working experience on product design, development and Systems Analysis which includes requirements gathering, prioritizing, designing, developing and testing web-based enterprise application using Rest API, technologies with exceptional ability to understand business requirements and functional design documents.
• Hands-on experience in API Specification is a must
• Experience and exposure in Solution Design, Database design pattern and Sequence Diagram (2+ years recent)
• Agile and Spring experience is required.
• Current working experience in banking or financial or insurance domain is a must (3+ years)
• Experience in banking and financial project is required.
• Experience in API Microservices technical specifications.
• Experience in conducting Open API or Java analysis of systems specifications.
• Experience in creating modular Java/API component framework documentation.
• High performance and reusable code and UI components, Code quality, Organization and Automation.
• Uses the latest API analysis/diagramming tools to represent business/technical processes.
• Prepares and obtains approval of system and programming documentation.
• Recommends changes in development, maintenance and system standards.
• Good understanding of all phases of SDLC from requirements gathering, conceptualizing, to design and development, with emphasis in development and integration testing.
• Review Technical User Stories and Scope of changes documented by BA’s. Envision, evaluate, analyze, and prepare technical solutions, validate its compatibility with the current system and inline to the BRD.
• Preparing technical solution specification (for front end and backend) on confluence (which involves API changes, Sprint Planning, new API design, microservices endpoint call, SQL queries, entire flow of technical solution for end to end functionality).
• Good in inspecting microservices API endpoint using browser development tools.
• Actively participate and arrange scrum calls, sprint planning and sprint retrospective calls.
• Translate high-level requirements into detailed documentation with technical solution within the organization’s context.
• Domain- Banking

Mandatory Skills

• Python development skills
• Pyspark development skills
• Java Spring boot knowledge and development skills.
• L2/L3 support skills
• Data analysis and support skills

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: IT Manufacturer/ Production
• Position Title: Technical Sales Support Specialist / Regional Solutions Engineer
• Working Location: Jurong East
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $5,000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide pre-sales support to the sales team.
• Address customer inquiries, understand their pain points, and propose the most suitable solutions for deployment.
• Build and maintain strong, productive, and collaborative relationships with all internal stakeholders (Commercial, Business Development, Finance).
• Conduct presentations for customers both physically and virtually.
• Perform product demonstrations for customers and partners at exhibitions/events in Singapore and regionally.
• Visit customer premises to assess requirements, constraints, and overall situations.

APPLY NOW!!!

• At least 2 years of working experience in Electrical, Electronic, Mechatronics, and Mechanical Engineering field preferred.
• Inexperienced candidates are welcome to apply as training will be provided.
• Regional travel to Asia Pacific is required (30%).
• Proficient in using Microsoft Office.
• Familiarity with SAP ERP or AUTOCAD is an added advantage but not essential.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67165 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Astek has an opening of a Mid - Senior Level Application Support role.

Responsibilities:

1. Incident Management:Quickly respond to and resolve CRM and LCD application issues.
   Document solutions for recurring problems.
   
2. Application Monitoring and Maintenance:Monitor system performance and conduct regular maintenance.
   Use tools to identify and fix potential issues proactively.
   
3. User Support and Training:Provide technical support and training to users.
   Create user guides and documentation.
   
4. Configuration and Customization:Assist in configuring and customizing applications.
   Work with developers on new features and bug fixes.
   
5. Collaboration and Communication:Collaborate with teams to ensure smooth application support.
   Communicate updates and issue status to stakeholders.
   
6. Documentation and Reporting:Maintain documentation of support procedures and configurations.
   Generate reports on application performance and support activities.
   
7. Continuous Improvement:Identify and implement process improvements.
   Stay updated on application support best practices and technologies.
   

Compliance and Security:Ensure applications meet compliance and security standards.
Conduct regular audits and assessments to mitigate risks.

Requirement:

• At least 3 years of hands-on experience in supporting enterprise applications.

• Familiar with languages, such as Angular, React JS, Rest API, JSON, .Net, .Net Core, Bootstrap, MS SharePoint, MS Power Platform, C#, ASP.net, HTML, CSS, and JavaScript. (Any 1of these)

• Proficiency in Database and SQL: MSSQL, TSQL, Stored Procedure, Function, Triggers. (Any 1 of these)

• Experience in Infrastructure: AWS, Windows Server, IIS, Azure ADFS (SSO), SSL Certificate, Control-M.

• Expertise in Tools: Visual Studio, Gitlab or GitHub, Jenkins, Electric Flow, SonarQube, Sonarlint, JIRA, Confluence. (Any 1 of these)

• The Application Support Analyst (L1) is responsible to support application wellness in production
• Investigate production issues, respond based on production defect severity SLAs and pass relevant details to L2/L3 team
• Manage and respond to users on timely manner
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI
• Make sure system availability as per respective agreed SLA
• Ensure daily start of day (SOD) and end of day(EOD) execution for supported applications complete successfully
• Provide support for annual Disaster Recovery (DR) exercise for supported applications
• Provide support to System Engineers on server level patches / upgrade as and when applicable
• Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor
• Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainfraim or unix shell or DB scripts etc
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]

Job Requirements:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Strong written, oral communication skills and able to manage user
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Zenith Infotech (S), being a ICT Recruiment firm for 27 years, supporing our clients from the governemt agencies and selected corporates, are looking out for Junior Analyst Programmer with SAP HCM Skills Set, supporting Change Requests process.

Junior SAP HCM Consultants whom are open to start with 12 months contract, are most welcome to apply for this opportunity.

Job Scope:

a. Prepare Variation Agreement (VA) documents for Change Requests (CRs) and seek approval from Authority.

b. Maintain the master CR lists and provide support for CR prioritisation discussions, and consolidate variation requirement of CRs to prepare for the variation to CR purchase orders.

c. Monitor the activities to ensure CR are implemented within agreed implementation timeline.

d. Validate all quarterly and monthly KPI for CRs, PR (Problem Report), SR and Customer Satisfaction Survey are met, going through evidences provided, and submit a report to Authority on the validation.

e. Propose, document and implement improvements to the current work processes to achieve increased efficiency and effectiveness or tighten audit issues in delivering the maintenance support services.

Requirements:

A. Functional Test Planning

B. Systems Development Lifecycle (SDLC)

C. SAP HCM On Premise Human Capital Management

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a System Analyst to be part of their ITTeam for ongoing transformation projects. They are located in the West - easily accessible.

Duties of System Analyst:

• Provide ongoing support and enhancement for the company's SAP system.
• Design, develop, and maintain other in-house applications to meet business needs.
• Collaborate with internal teams and external vendors to gather business requirements, address system issues, and implement change requests.
• Create test data, conduct system tests, and document outcomes. Ensure system documents and operational guides are updated.
• Conduct training sessions for end-users to ensure effective system usage and adoption.

Requirements:

• Diploma / Degree in Information Technology
• 5 years of relevant experience with SAP related experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are seeking a skilled BI Data Analyst with a strong business mindset and a mix of technical and business skills to join our B2B Sales & Marketing Data Analytics team.

This position offers an exciting opportunity to lead BI initiatives, and leverage data insights to drive business growth and organizational excellence.

Key Responsibilities

· Develop and maintain Power BI reports and dashboards

· Collaborate with business users to gather requirements and convert them into Power BI solutions

· Automate reports to streamline data processes

· Perform data analysis to uncover trends and insights to drive business performance and support decision-making

· Provide Salesforce administration and technical support

Qualifications

· Bachelor's Degree in Computer Science, Statistics, or related field.

· Experience with Power BI development and data visualization

· Strong data analysis skills and ability to interpret complex data sets

· Good business mindset with the ability to understand and align with business objectives

· Experience with Salesforce administration is a plus

· Knowledge of SQL and/or Python programming is a plus

· Excellent communication and collaboration skills

Zenith Infotech (S) has been around in Singapore since 1997, a good 27 years supporing our clients in their Tech Manpower requirements.

We are currenlty looking out for SAP Data Migration Analyst for one of our reputable clients.

Job Scope & Requirements:

• Perform data migration execution for business unit go live.
• Execute the data migration program (scripts and loading program) from fetching of legacy system data file, transformation until loading of data into SAP system.
• Generate postload report and error report for user verification
• Update and fix the data migration program if needed.
• Add data mapping if required.
• Conduct user verification session for data entities owned
• Experience in SAP system .
• Experience in Data Migration domain
• Preferrable to have healthcare industry knowledge but not mandatory
• Preferrable to have SAP ABAP knowledge

Job scopes:

• Responsible for designing, developing, and maintaining data solutions for data generation, collection, and processing.
• Create data pipelines, ensure data quality, and implement ETL (extract, transform, and load) processes to migrate and deploy data across systems.
• Subject Matter Expert in Data Migrations and have advanced proficiency in this skill.
• Design and develop data solutions for data generation, collection, and processing.
• Create data pipelines and ensure data quality.
• Implement ETL processes to migrate and deploy data across systems.
• Collaborate with cross-functional teams to ensure successful implementation of data solutions

Job requirements

• Bachelor’s degree in computer science or equivalent.
• Should have advanced proficiency in Data Access and Data Engineering, as well as intermediate proficiency in Data Pipelines and Data Processing.
• At least 3 years of experience in using SSIS, MS SQL (T-SQL, Tables, Stored Procedures, Triggers, Indexes, Optimization)
• Worked at least on 2 data migration projects.
• Must have experience with any ETL tool (Talend, Informatica)
• Experience in gathering requirements and create data mapping document.
• At least 2 years of experience in AWS Cloud, SSIS on AWS Cloud and SQL Server Relational Database Service (RDS).
• Experience in code migration and code deployment, creating data models and ER-Diagrams and python coding.
• Good to have experience in migrating data to Salesforce.
• Experience in using Salesforce Data loader.
• Experience in GCC (Government Commercial Cloud)

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job scopes:

• Responsible for designing, developing, and maintaining data solutions for data generation, collection, and processing.
• Create data pipelines, ensure data quality, and implement ETL (extract, transform, and load) processes to migrate and deploy data across systems.
• Subject Matter Expert in Data Migrations and have advanced proficiency in this skill.
• Design and develop data solutions for data generation, collection, and processing.
• Create data pipelines and ensure data quality.
• Implement ETL processes to migrate and deploy data across systems.
• Collaborate with cross-functional teams to ensure successful implementation of data solutions

Job requirements

• · Bachelor’s degree in computer science or equivalent.
• · Should have advanced proficiency in Data Access and Data Engineering, as well as intermediate proficiency in Data Pipelines and Data Processing.
• At least 3 years of experience in using SSIS, MS SQL (T-SQL, Tables, Stored Procedures, Triggers, Indexes, Optimization)
• Worked at least on 2 data migration projects.
• Must have experience with any ETL tool (Talend, Informatica)
• Experience in gathering requirements and create data mapping document.
• At least 2 years of experience in AWS Cloud, SSIS on AWS Cloud and SQL Server Relational Database Service (RDS).
• Experience in code migration and code deployment, creating data models and ER-Diagrams and python coding.
• Good to have experience in migrating data to Salesforce.
• Experience in using Salesforce Data loader.
• Experience in GCC (Government Commercial Cloud)

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy