Total 4,899 system analyst job vacancies in Information Technology category in Singapore

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

Responsibililties :

• Partner with Bank’s IT and wealth management stakeholders to understand and document business needs, analyze processes, and identify improvement opportunities
• Understand current systems and workflows, proposing optimized solutions that align with business goals and compliance standards
• Collaborate with IT and development teams to ensure the technical solutions meet business requirements
• Develop and document detailed business requirements, use cases, process flows, and functional specifications
• Define UAT test cases to test the business requirements
• Review of data and work to improve on data quality
• Facilitate workshops, meetings, and presentations to capture requirements and communicate project updates to stakeholders
• Act as a liaison between business units, technical teams and developers throughout the project lifecycle, ensuring alignment and addressing any challenges

Requirements :

• 8-10 years of experience as a Business Analyst, with a focus on client life cycle management - wealth management or financial services.
• Proven experience working on technology-driven projects
• Good understanding of wealth management products such as investment funds, portfolio management, retirement planning, and advisory services.
• Experience with Agile software development methodologies and business analysis tools (JIRA, Confluence, etc.).
• Knowledge of data analytics, business intelligence (BI) tools, and reporting platforms is an advantage.
• Excellent communication skills, with the ability to work collaboratively and present complex information to non-technical stakeholders.
• Updated on industry trends, regulations, and technological advancements in wealth management
Expectations:
• Ability to work independently and as part of a cross-functional team in a dynamic environment.
• Strong problem-solving skills and a proactive approach to identifying business needs and delivering solutions.
• Detail-oriented with a commitment to delivering high-quality, accurate, and compliant business solutions.
• Flexibility to adapt to changing business priorities and to manage multiple projects simultaneously.

We are looking for a Test Analyst who is responsible to lead the testing of software/applications to ensure they function accordingly to specifications and clients' requirements to meet the business needs. Conducts testing using preferred organizational practices & established processes contained in the Test Methodology to ensure test objective of the project is met.

· Understand and analyze testing requirements to prepare test plan, and test design

· Min 9 years of testing experience in IT industry

· Good exposure of software development life cycle & software testing life cycle processes

· Practical experience with tools for automating web applications testing - like Selenium, Java, Cucumber frameworks, Jenkins, Maven, UFT, POM, and Module driven.

· Prefer to have Mobile Application Automation testing tools – Appium & Eggplant

- Expertise in Defect Management Tool (ALM & JIRA)

-Full comprehension of QA practices, proficiency in various types of testing such as functional testing, system testing, system integration testing, regression testing, database testing, web service testing, and automated testing for multiple online applications and their improvements, including bug monitoring.

· Recommend and use automated testing tools where appropriate and adopt test standards and testing methodology.

· Understand and analyze testing requirements to prepare test plan, and test design.

· Strong expertise in preparation of test scenarios, Test conditions, Test cases and Test execution.

· Advise project team on design consideration to facilitate meeting of requirements

· Prepare and ensure readiness of test bed and test environment to carry out the test execution and execute test in accordance to the test design.

· Review test findings and collaborate with teams to address issues like open defects and resolution rate.

· Be certified in the testing area is an advantage

· Collaborative individual with excellent communication and interpersonal abilities

• Min 8 years of experience.
• At least 8 years of data-related working experience, with at least 5 years of hands-on experience in data management and data analytics in the finance, investment, banking, and asset management industries.
• Good understanding of the principles, key controls and processes relating to data management.
• Good at working with details and is meticulous in operations and tasks.
• Good understanding of data modelling.
• Good understanding on OLTP, Data Lake, Lakehouse technologies that may include knowledge of Snowflake, S3, AWS Glue, DeltaLake, DataBricks.
• Good understanding of CI/CD pipelines, DevOps, DataOps, and their applicability in financial services.
• Experience in working with databases using database technologies (e.g. MS SQL, Snowflake, Redshift and PostgreSQL) and data integration products (e.g. Informatica, Data Factory, Bash).
• Extensive data-related experience in programming languages eg Python, SQL, Scala, Javascript, and similar.
• Experience in working with business intelligence and data visualization tools e.g. Tableau, PowerBI.
• Experience with SDLC methodology and/or agile methodologies like Scrum and Kanban and its related applications eg Confluence and JIRA.
• Good team player, with strong analytical skills and enjoys complex problem solving.
• Experience in data engineering platforms and virtualization eg Denodo, Jupyter, O365.
• Excellent written and spoken English and strong presentation skillsets.
• Strong inter-personal and people leadership skills to interact with diverse stakeholders.

Responsibilities:

• Working closely with data analysts and business end-users to implement and support data platforms using best-of-breed technology and methodology.
• Implement and design robust and scalable solutions to meet business needs and take operational considerations into account. Demonstrate technical expertise in the assigned areas.
• Manage operations and maintain SLAs. Implement automation in data management. Collaborate with data engineering, architecture, and governance.
• Perform data and metadata quality, modeling, lineage, cleansing, onboarding, registration, discoverability, access controls, migration, optimization, and cataloging. Execute, maintain and manage the whole data lifecycle.
• Conduct requirement workshops with stakeholders, analyze and translate business and other requirements holistically into data strategies, plans, and actions.
• Cover all aspects of data distribution and data service.
• Design and implement scalable data pipelines and data service modules with robustness in mind to support the growing demands from business users.
• Analyze and resolve day-to-day operational incidents and advisory to business users.
• Listen to upstream changes, perform impact analysis and mitigate-modify-implement.
• Do impact analysis, inform and distribute to downstream users and applications.
• Analyze systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) to identify actionable trends for continual improvements.
• Data, application, and system checking and testing (eg UAT), CICD and go-live.

This is a 12-month contract role open for Singaporeans ONLY.

Minimum Requirements:

• CAT-1 cleared/eligible candidate is required for this role.
• Minimum of 3 years' experience in data analysis.
• Experience in managing data reconciliation/quality checks (implementation, monitoring and troubleshooting).
• Hands-on experience with Oracle PL/SQL.
• Experience in performing UAT.
• Able to manage SLA and queries from end users.
• Experience in providing documentation support e.g. in technical/functional specifications.
• Possess finance domain knowledge.
• Good problem solving and logical thinking.
• Good to have: Snowflake / Denodo.

UEN: 199700895N

Responsibilities:

• Act as the Subject Matter Expert for the Supply Chain Finance platform and ecosystem, providing support to bank users.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including tasks such as ticket creation, hosting weekly progress meetings for unresolved issues, and coordinating data extraction with internal teams.
• Provide in-depth support and troubleshooting for production incidents related to the Supply Chain Finance platform, coordinating with both internal and external stakeholders to conduct impact analysis, develop workarounds, and perform root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem.
• Responsible for the creation and maintenance of documentation, working with project teams to gather knowledge on new enhancements and releases within the Supply Chain Finance ecosystem.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during Disaster Recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.

Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Technology, Finance, or Economics.
• A minimum of 9 years of experience in application or system support, preferably within the finance industry.
• Strong functional knowledge of Supplier Finance, Accounts Receivables Purchase, and Dynamic Discounting products, including middle office and back-office operations like funding and payments.
• Familiarity with the Finshare Platform developed by Premium Technology.
• Experience in supporting enterprise applications, collaborating with various functions (developers, infrastructure, service desk), and working with business users.
• Solid understanding and proficiency in scripting languages such as DOS and Shell scripting.
• Demonstrate sound judgment when reviewing problems and making recommendations or decisions.
• Self-motivated with a strong work ethic, committed to delivering high-quality work within set deadlines.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24933

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Location: Admirax St
Working Days: 5 Day A Week
Working hours : 9:00am - 6:00pm
Salary : $5000 - $8000

Job Summary:

We are seeking an experienced Software Engineer to join our team, responsible for
designing, developing, and maintaining software applications for vision systems.

Responsibilities:

• Design and develop PC based automated visual inspection systems for our full range of semiconductor equipment.
• Evaluate and feasibility study on the customer’s vision specifications.
• Responsible to integrate any new vision hardware (camera, frame grabber, etc) onto the vision software.
• Troubleshooting and improve the processing time of the inspection.
• Provide technical support to internal and external customers to fulfill the inspection requirements. Change the vision inspection algorithm to improve the inspection capabilities and its performance.
• Be the key driver for continuous improvement plans for new and existing inspection capabilities.
• Coordinate with customer for any new enquiry with sale personnel if needed.
• Work closely with the vision application and optics team members to produce the best inspection result.
• Build and nurture a culture in engineering organization of harmony, quality, ownership, collaboration, continuous improvement and data-driven decision making.

Requirements:

• BS Science Diploma or higher in electrical and electronic, mechanical, or mechatronics engineering or related technical discipline or equivalent practical.
• Technical troubleshooting experience.
• Minimum 3 years in related field.
• Relevant technical work experience including automation machine system troubleshooting.
• Experience working with end customers.
• Understanding semi-conductor manufacturing process, vision inspection settings, machine software settings and configuration or equivalent practical experience.
• At least 3+ years of experience in software development with C#, WPF, Image Processing , Halcon (bonus)

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Gathering information and data to identify business requirements and processes
• Creation and maintenance of requirements documents and requirements management.
• Identification of improvement opportunities and support in redesigning the process to improve productivity and efficiency.
• Manage all testing activities required for system functionalities.
• Plans and administers training plan/schedule for users.
• Plan, organise and carry out change management activities to ensure smooth transition for any new systems, functions or processes.
• Any ad hoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

PRIMARY PURPOSE:
The Senior System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment

RESPONSIBILITIES:
Project Delivery

• Gather business and/or application requirements on the infrastructure, conduct impact analysis, suggest design/re-design to integrate the change into the existing environment
• Test systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration
• Manage systems changes through established change request process & provide status reports to the relevant parties
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability
• Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties
• Execute service continuity measures, e.g. backup/restore procedures & disaster recovery plan dry run to ensure continuous operation of the business
• Ensure the management of ICT systems adhere to established ISO20000 & ISO27001 processes / procedures and ITIL best practices / ITSM and methodologies (e.g. change management, release management, incident management, problem management, configuration management)
• Manage budget, resources and schedule for system implementation / operation activities; ensure deliverables meet client requirements and quality standards
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams

Customer /Team Management

• Provide systems related technical advice to customers or project team. Lead and assist in the development of bids and proposals
• Manage support resources to prioritize task allocation and schedule resource to ensure that services are not impacted
• Liaison with other associated project teams to ensure that the service is monitored, secured and operating at its optimal level

Deployment Phase

• Involve in the design, build and test of the environment infrastructure for Exchange, Lync, Ironport and other associated peripheral to deliver the whole Messaging and collaboration service
• Involve in the design, build and test of the environment infrastructure for Redhat, Google Apps, VMWare, GSA and other associated peripheral to deliver the whole Messaging and collaboration service in the cloud
• Involve in migration of users from old infrastructure to new infrastructure and manage the allocated resources to ensure successful migration

Production Support

• Ensure that the operation for Infrastructure Services are running smoothly and manage vendors such as hardware and software providers for hardware replacement and performance tuning and capacity planning
• Required to be on standby for escalation of major incident and ensuring that incident are handled according to SOP and addressed promptly

REQUIREMENTS:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• 5 - 7 years of experience in supporting server infrastructure for Redhat Linux, Wintel, Google Apps, VMWare, Cyrus (OpenSource IMAP), Azure and GSA (Google Search Appliance)
• Experience in Nutanix will be advantageous
• Experience in Hyper-V, Veritas - Enterprise Netbackup

Senior System Administrator

Our client is seeking a Senior System Administrator to ensure the timely delivery and smooth operation of IT infrastructure and systems within a highly collaborative and agile team environment.

Responsibilities:

• Provide system administration of IT systems including IBM AIX, Linux (Red Hat), Windows, VMware, vCenter, Veeam and Cisco technologies.
• Installation, configuration and implementation of IT systems including sizing and renewal.
• Handle new IT infrastructure project management and manage IT asset inventory.
• Responsible for system management tools, cybersecurity policies and IT compliance and hardening as well as assist with IT audits.
• Monitor and enhance system performance and capacity, identifying trends and implementing improvements.
• Assess and specify requirements for system and IT equipment updates, including installation, setup, configuration, and implementation.
• Provide daily IT support for company network equipment (LAN & WAN), such as routers, switches, firewalls, Wi-Fi controllers, access points, RF handhelds, PDAs, tablets, and printers

Requirements:

• Degree/Diploma in Information Technology, Computer Science/Engineering or related fields.
• At least 3 years of relevant working experience in System Administration of AIX, Linux, Windows, VMware, vCenter, Veeam and Cisco technologies.
• Strong hands-on AIX, Linux, Redhat, Virtual Machine - Lenovo & HP Servers
• Experience in cloud deployment (Azure/GCP) would be an added advantage.
• Team player with good interpersonal and problem solving skills.

Location : West Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Responsibilities

• Assist to test, evaluate and assess the feasibility of latest Windows patches/IoT devices/networking device firmware upgrade before rollout
• Attend and provision user account, access right and IT resources requests timely within SLA timeframe
• Provide advice, support & guidance to staff & management with respect to technical issues, networking, operations, application and desktop support
• Assist to provision, setup and maintain VMware and Hyper-V virtual machines, as well as administering domain joined Windows server 2016 & 2019 services (AD,DNS,DHCP,ADFS,file sharing, web services and etc)
• Ensure all servers is being properly backup according to the backup policies and perform backup restore periodically
• Assist to administer configurations and policies for Fortigate firewalls, Cisco/Dell managed network switches and Aruba/Ruckus WAPs
• Performs any other duties as assigned.

Requirement

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• At least 3-4 year of working experience in the related field is required for this position.
• Good Knowledge of Microsoft windows operating systems
• Knowledge and experience in Server Administration are needed.
• Preferably with experiences of Office 365 administration
• Basic experience of Domain environment & Network

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities:

Working with the development team, you will be responsible for the design, development, documentation, testing and delivery of the software solution for an Automatic Fare Collection (AFC) system or a high volume and performance intensive back office of an AFC system.

• Requirements gathering;
• Design, development, and maintenance of the software;
• Preparation and submission of deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the standard adopted by the Authority;
• Assist the Authority with day-to-day application support issues; and
• Liaise with users on the requirement, design and testing issues.

Qualifications & Requirements:

• Recognised degree in Computer Science, IT or engineering with at least 5 years’ relevant experience in software development;
• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentations;
• Extensive experience in analysing requirements, designing, development and delivering complex enterprise applications in Java/JEE, web programming on UNIX / LINUX and Windows environment;
• Proficiency with database programming such as SQL and DAO, and relevant experience with MySQL, PostgreSQL
• Experience in Spring Framework and Spring Boot;
• Experience in Software Modernization, Containerization, Microservices;
• Experience in Agile development methodology and continuous integration;
• Experience in writing Requirements Specification, Use Cases, Design Documentation, object-oriented software design and UML modelling;
• Proficiency in AWS ECS and Docker containerization, with a solid understanding of DevOps principles and best practices
• Strong analytical and problem-solving skills; and
• Good written and verbal communication skills in English.
• Self-motivated and a good team player.

Added advantage if candidate is familiar with one or more of the following technologies:

1. Experience in Message Queues and/or Solace;
2. Experience in Cloud Computing, Kubernetes & Dockers, AWS Services like Amazon ECS Fargate, AWS RDS & Lambda;
3. Experience in Automatic Fare Collection (AFC) system;
4. Experience in EMV and Payment Card Industry Data Security Standard (PCI DSS);
5. Experience in Microsoft Active Directory
6. Experience in HTML / CSS / JavaScript / JSON
7. Experience in Secure Communications (SFTP, HTTPS, etc.)
8. Experience in Angular or equivalent
9. Experience in Java Unit Tests frameworks

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for a KYC Analyst
• Focus: Verify identity of customers by reviewing documents, conducting research and utilizing KYC tools and database
• Office location: Singapore
• 5 days week (Office Hour)
• This role starts off as contract position

The Talent

• 1- 3 years of KYC experience or related field
• A bachelor's degree in a related subject, such as finance, accounting, economics, or law, or a related field.
• Good communication, interpersonal, and problem-solving skills.

The Job

• Verify identity of customers by reviewing documents, conducting research and utilizing KYC tools and database
• Perform client due diligence specifically to uplift client's SOW corroboration according to bank SOP and meeting for PEPs, Sanctions, Adverse Media etc., utilizing a number of trusted industry sources.
• Review and check beneficiary’s full name, date of birth, place of birth, nationality, source of wealth (SoW), occupation,
• Analysis of cases, promptly identifying and escalating anomalous or suspicious activities to client / legal support for prompt resolution and mitigation of risk.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: KYC Analyst
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Location: Pasir Panjang

Direct contract

Application Monitoring Responsibilities:

• Collaborate with the build team to define and implement application monitoring.
• Oversee daily and monthly monitoring, addressing user requests by working with project, infrastructure, and production teams.
• Provide support for overnight batches (Singapore morning/ afternoon) to quickly analyze and resolve issues, minimizing downtime.
• Generate daily, weekly, and monthly reports on data quality for risk chains, with increased focus during the monthly run.

Incident and Request Management (Business Users & IT Teams):

• Provide Level 1 and Level 2 support to business users (e.g., traders, risk managers, market operators, back-office/middle-office analysts, market data admins).
• Analyze and manage incidents, problems, and requests.

Problem Management & Continuous Improvement:

• Maintain a knowledge base for each application, in coordination with the build and ops teams.
• Work with the build team to assess problem priorities, follow up on resolutions, and contribute to long-term solutions.
• Provide non-functional requirements to the build team for implementing monitoring as code where possible.

Requirements

• Strong understanding of the Capital Markets domain and market activities.
• Experience with Asset Control software.
• Experience working with external data sources like Bloomberg and Reuters.
• Proven technical proficiency with strong SQL skills.
• High-level proficiency in Unix/Linux scripting.
• Experience in SLA & KPI management, client communication, and interaction.
• Predictive analysis, consulting, and escalation management.
  Risk analysis and project execution.
  

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT
• Rotational Week-end support.

Annabelle Quek, ITT Team

Reg No: R21102691 EA: 05C3053

BGC Group Pte Ltd

Support Unified Comms Systems

· Maintaining Unified Comms system through preventive maintenance and follow ups on problem resolutions.

· Attending to user requirements and work with vendor to provide solutions.

· Work with other departments for smooth flow of processes and procedures.

Projects rollout

· Plan technical deliverables including system enhancements and upgrades to meet project requirements within allocated budget and schedule.

· Plan resource allocation and utilisation across the various project and quarterly releases.

· Plan and collaborate across different application teams and overseas counterparts to manage technical dependencies of the solution in the project delivery cycle.

· Monitor and manage risks /issues related to technical delivery.

1. Skilled in NICE Engage Voice Recording systems administration.

2. Experienced in various roles in Service Delivery, Vendor Management and Incident / Change Management

The L1 System Engineer is responsible for:

• To provide 24 x 7 support for Data Center running on 12 hours shift

• Assisting the Customer in the verification, isolation and/or provision of a

temporary work around for the incident/problem logged.

• Resolving the incident/problem onsite.

• Escalating unsolvable problems and service requests to the System and/or

Software Engineer and reporting the escalation to the Project Manager.

• Generating the relevant administrative records and reports.

• Introducing and integrating new technologies into existing environments.

• Applying operating system updates, patches, and configuration changes.

• Adding, removing, or updating user account information, resetting

passwords, etc.

• Answering technical queries

• Maintaining the configuration of the system.

• To implement Service Request and Change Request

• Contacting OEM/Vendor for technical support

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

•Preferably with Microsoft Certification and/or ITIL certification.

• Good Knowledge of following products will be advantageous:

-Linux

-Unix

-Active Directory/DNS

-Microsoft Azure Stack

-Microsoft Windows 2008-2016

-Commvault Backup and Recovery

-Symantec Endpoint Protection

• ITIL certification will be an advantage.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Mon to Fri 8.30am to 5.30pm

Job Purpose:

To help company manage the various key systems and develop integration strategy according to the company’s strategic IT direction.

Job Description:

1. Support Finance department to resolve and analyze issues with Dynamic 365 Finance.

2. Support Commercial team to resolve and analyze issues with billing system.

3. Support Operation team to resolve and analyze issues with ship operation system.

4. Manage and enhance existing 3rd party systems integration with Dynamic 365 Finance.

5. Help identify business requirements and develop solutions to address those requirements.

6. Help design, setup and maintain company centralized data vault, which is a key initiative to take ownership of company data.

7. Work with stakeholders to identify and develop integration mechanisms of 3rd party system with centralized data vault.

8. Provide recommendations to keep pace with technological advancement in Database technology.

9. Be the project leader for new system deployments.

10. Assist with daily IT support of ISD department.

Skills requirement:

1. Strong programming skills in SQL/MySQL, XML, XSLT, HTML/CSS, Java, JavaScript, JSON, php, and Python.

2. Has experience working in accounting system with basic accounting concept

3. Familiar with Microsoft Dynamic 365 environment

4. Familiar with Microsoft 365 – Power Platform

5. Familiar with Microsoft Azure environment

6. Familiar with Microsoft Server environment

7. Familiar with Microsoft Databases – SQL DB, Azure SQL database, Dataverse

Qualification:

1. University graduate or diploma in computer sciences related disciplines

2. Microsoft certification in Azure Database or SQL Database related disciplines

3. Min 5 years working experience with Database and application development.

4. Accounting software and business analysis experience is preferred

5. This role required to communicate with counter part in China

Job Description

Upkeep critical System and Security infrastructure that supports different business functions of StarHub. The role includes design, implementation, operations, maintenance, and system training. He/she may lead important projects that require providing team members with instruction, guidance, and advice. He/she applies critical and analytical approach to identify the organization's business requirements and then design and implement application infrastructures to deploy services.

Requirements

• Appropriate qualification in Computer Science, Information Technology, Computer/ Electronics Engineering or equivalent
• Basic knowledge of security policy and compliance, with at least 2 years of experiences in handling security and network infrastructure eg routers, switches, firewall, load balancers, proxies, authentication systems (AD, TACACS, Radius)
• Good internet systems knowledge eg DNS, DHCP, IPAM
• Hands-on proficiency in Linux and Window Server administration.
• Basic understanding of distributed computing environment concepts and capacity planning of servers (hardware and software levels)
• Understanding of Representational State Transfer (REST) and Application Program Interfaces (APIs)

• Work closely with the project manager and administer the design control system and programming to meet budget and timeline expectations of the project.
• Responsible of modifying controls, designs, and other documents in accordance with processes and standards and in line with industry standards as per the customer's URS.
• Assist and participate in internal the purchase, FAT and SAT, test and debug, controls and validation operations.

Requirements:

• Diploma in engineering or equivalent
• At least 3 years of relevant work experience in control systems design.
• Knowledgeable in Allen Bradley and Siemens-S7 programming

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

Lead the patch management process, including the timely deployment of patches and its relevant updates to ensure the security, stability, and performance of Business services. Responsible for the coordination of all Systems Engineering patching activities for customer server operating systems in accordance with agreed upon schedules with the customer(s). Prepare the patch deployment calendar and publish to all stakeholders. Supervise the day-to-day operations of IT Patch Management team providing some guidance in the related area, encouraging teamwork. Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance. Oversee the execution of patches & updates deployments, closely monitoring progress, and addressing any issues or roadblocks that may arise. Ensure that deployments are conducted according to the defined plans, with minimal disruptions to end-users or services performance and availability Collaborate with various stakeholders, including IT teams, Information security teams, vendors, and business units, to gather requirements, communicate patches schedules, and address concerns. Effective communication and coordination are critical to ensure smooth patches operations and minimize the risk of system vulnerabilities Collaborate with incident management teams to address security incidents related to vulnerabilities or unpatched systems. Develop incident response plans and participate in incident investigations and remediation efforts Run monthly/quarterly compliance reports and identify required patches. Participate in monthly patch review and schedule meetings to review patch calendar. Prioritize and schedule mutually agreed system patching and maintenance. Preventive/Proactive Support Able to support on weekend as and when required.Required Technical and Professional Expertise (Mid to Expert Level) A Bachelor s degree or equivalent in Information Systems or related field Having 8+ years of related experience. Knowledge of Infrastructure Patching tools like SSCM, Bladelogic, Bigfix., etc. Knowledge of using Jira. Good understanding of large Data Center Facilities operation Experience in Managing 10+ member team. Strong understanding of server operating systems and patching process. Managed Services or consulting experience is a plus. Excellent understanding of the organization s goals and objectives. Ability to conduct research into systems issues and products as required. Highly self-motivated and directed.

Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Ability to lead team, collaborative environment.

(1.) To provide support for on call escalations and doing root cause analysis of given issue

(2.) To independently resolve tickets within agreed SLA of ticket volume and time

(3.) To adhere to quality standards, regulatory requirements and company policies

(4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts

(5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

You Will

• Data Collection & Wrangling: Gathering data from various sources (databases, APIs, web scraping, etc.), cleaning it, and transforming it into a usable format. This often involves dealing with missing values, inconsistencies, and different data types.
• Exploratory Data Analysis (EDA): Uncovering patterns, trends, and relationships in data through summary statistics, visualizations, and data mining techniques. This helps to form hypotheses and identify areas for further investigation.
• Statistical Analysis: Applying statistical methods to test hypotheses, make predictions, and draw inferences from data. This can involve techniques like regression analysis, hypothesis testing, and time series analysis.
• Data Visualization: Creating meaningful charts, graphs, and dashboards to communicate insights effectively to stakeholders. This involves choosing the right visualization techniques to tell a compelling story with the data.
• Reporting & Communication: Presenting findings and recommendations to both technical and non-technical audiences through reports, presentations, and dashboards. Strong communication skills are essential to convey complex information clearly.
• Predictive Modelling: Building models to forecast future outcomes based on historical data. This can involve machine learning techniques like regression, classification, and clustering.
• Data Management: Contributing to the development and maintenance of databases and data pipelines. This ensures data quality and accessibility for analysis.
• Collaboration: Working with cross-functional teams (e.g., marketing, product, finance) to understand their data needs and provide data-driven solutions.

You Bring

• Preferable min. 2-3 years of working experience, preferably in the SI environment.
• Diploma or Bachelor's degree in a quantitative field like statistics, mathematics, computer science, economics, or a related field is typically required.
• Proficiency in at least one data analysis language like Python (with libraries like Pandas, NumPy, Scikit-learn) or R.
• SQL for querying databases, and potentially experience with tools like Excel or data manipulation libraries.
• Experience with tools like Tableau, Power BI, Qlik Sense, or data visualization libraries in Python (e.g., Matplotlib, Seaborn).
• Familiarity with statistical software packages like SPSS or SAS can be beneficial.
• Knowledge of Hadoop, Spark, or other big data technologies may be required for roles dealing with large datasets.
• Strong analytical and problem-solving skills are crucial for interpreting complex data and drawing meaningful insights.
• Excellent written and verbal communication skills are necessary to present findings clearly and concisely to both technical and non-technical audiences.
• Depending on the industry, having domain-specific knowledge (e.g., IT and finance) can be a significant advantage.

Job Summary:

We are seeking a meticulous and driven Data Analyst to join our Contact Center team. This role involves analyzing data to support operational decision-making and drive process improvements within our contact center. The ideal candidate will be adept at extracting, cleaning, and interpreting data, with the goal of enhancing customer experience, efficiency and overall performance.

Key Responsibilities:

• Extract, clean, and consolidate data from multiple sources to produce daily, weekly and monthly reports.
• Write and optimize SQL queries for efficient data retrieval.
• Respond to ad-hoc data requests from clients and management, delivering timely and accurate insights.
• Collaborate with developers to automate reporting processes.
• Serve as a point of contact for client data-related inquiries.
• Analyze contact center performance metrics, including call volumes, response times and customer satisfaction.
• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).
• Identify trends and patterns in data to guide strategic and operational decisions.
• Work with management and various departments to derive actionable insights and recommendations.
• Support the rollout of process improvements based on data insights.
• Ensure the accuracy and integrity of data across all reporting.
• Assist with demand forecasting and capacity planning using historical data trends.
• Stay informed about industry best practices and emerging technologies in data analysis.
• Perform other related duties as assigned by management.

Qualifications and Skills:

Education: Bachelor’s degree in Business, Computer Science, Mathematics, Data Analytics or a related field.

Experience: 1–3 years of experience in data analysis, ideally in a contact center environment.

Technical Skills:

• Proficient in data analysis tools such as Excel, SQL, and Python.
• Experience with data visualization platforms, including Tableau, Power BI, or AWS QuickSight.
• Communication: Strong written and verbal communication skills; able to effectively present insights and recommendations.
• Problem Solving: Detail-oriented with strong analytical and critical-thinking skills.
• Self-Motivation: Proactive and able to work independently with minimal supervision.
• Time Management: Excellent organizational skills with the ability to manage multiple priorities and perform under pressure.
• Quality Focus: High attention to detail, ensuring data accuracy and integrity.
• Knowledge of Analytics: Familiarity with statistical analysis, modeling, and data visualization techniques.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Technology Solutions Office is looking for Data Analyst

Internal Code: A24040

What will you do?

• You will collaborate with stakeholders to understand their strategic objectives and identify opportunities to leverage data and data quality.
• You will design, develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions.
• You will be responsible to create, design and develop intricate data processing pipelines.
• You write clean and iterative code for continuous delivery practices to deploy, support and operate data pipelines.
• You will develop data models by selecting from a variety of modeling techniques and implementing the chosen data model using the appropriate technology stacks.

What are we looking for?

• From 3 to 5 years of experience working as a data analyst or related role.
• Hands-on experience in Tableau, Power BI, AWS Glue, AWS RedShift, QlikSense
• Proficiency in programming languages such as Python, Java or Scala.
• Track record in implementing systems using Hive, Scala will be preferred.
• Strong in data modelling, data processing frameworks’ tools such as Hadoop, Spark, SQL is an advantage.
• Good understanding of analytics and data warehouse implementations
• Experience with Cloud Technologies is a plus.
• Good understanding and completion of projects using Agile methodology.
• Good written and verbal communication and interpersonal skills, ability to understand the business requirement, communicate confidently with stakeholders.
• Bachelor’s in Computer Science, Engineering, or a related field.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description

• Maintain timely deliverable and accuracy of all business reporting and dashboards.
• Collaborate with the different business departments to understand analytical needs and translate them into data requirements
• Work with analytics team to optimize the data flow and automate various data sources.
• Daily interaction with dashboard, CRM, and other database on data investigation to track performance of specific business needs.
• Translating all the data insights to help in making informed marketing, sales, and business strategies.
• Work with local and global analytics teams to drive digital transformation and training.
• Lead ad hoc projects to optimize processes and/or improve the quality of the database.

Requirements

• Bachelor's degree in Data Science, Statistics or equivalent
• Strong analytical skills, capable of using data analytics to drive business insights and execution
• Experience with data visualization tools (Power BI, Tableau, or similar BI reporting platform)
• Knowledge of Salesforce, CRM, Python would be advantageous

Interested candidates are invited to email your resume to:

[email protected]

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.