Total 6,499 Information Technology job vacancies in SG_Ensign_Kallang Place, L7 (Right Wing)

The Technical Support Engineer’s primary role is to delivery high quality, world class technical support on UKG Suite of products to a variety of end users. As a member of our Pro WFM Rapid Response team, you will provide support to our SaaS customers by accepting, troubleshooting, and resolving cases for issues related but not limited to the Pro WFM application, as well as the infrastructure that delivers it.

Your Responsibilities

• Develop in-depth product knowledge on UKG Pro WFM and learn how to recognise and effectively troubleshoot the different focus areas of the application
• Research application questions by setting up scenarios and testing within the application
• Troubleshoot, analyze, and solve complex customer issues utilising documentation, knowledge base, bug tracking system and senior team members expertise
• Replication customer scenarios for configuration/environmental solutions and/or readying the issue for Engineering review
• Analyze customer configurations and think ‘outside the box’ to resolve and/or find an appropriate alternate solution
• Fully document all activities, interactions, and next steps throughout the lifecycle of a case per departmental guidelines
• Provide technical expertise to conduct specific performance or functional tests associated with resolving issues regarding UKG applications
• Provide standby, public holidays cover and after hour service as needed to meet business requirements.

Required Qualifications

• Bachelor’s degree or equivalent application support experience
• Ability to deliver superior customer service
• Understanding of operating systems, networking technologies/protocols, and software applications
• Familiarity with Oracle or SQL relational database management systems and SQL scripting
• Excellent analytical and organisational skills
• Excellent oral communication and written grammar skills
• Microsoft/Oracle certification is a plus

We are seeking a skilled Technical Artist / Graphic Programmer to join our team and contribute to the development of our gaming projects. In this role, you will collaborate closely with the art and technical teams to implement visual effects, optimize performance, and enhance the overall aesthetics of our games.

Responsibilities:

1. Write shaders to achieve desired visual effects based on artistic requirements.
2. Collaborate with the technical lead to establish art development processes, and continually monitor and optimize implementation.
3. Strive to find a balance between artistic effects and performance, enhancing product compatibility.

Requirements:

1. Bachelor's degree or higher in computer science or related field.
2. 3 years or more of experience in Unity Technical Art (TA) development.
3. Proficiency in Unity's built-in rendering pipeline.
4. Experience with at least one published Unity product as a Technical Artist.

• Deliver technical support to customers for UPS and DC Systems and Battery.
• Liaise with end-user on-site for Installation, Commission, repair/maintenance.
• Conduct training sessions for customers on the startup and operational procedures of UPS and DC Systems.
• Monitor maintenance contracts and ensure that work is conducted promptly and within the agreed timelines.
• Collaborate closely with customers and engineers to ensure that site work is conducted safely.

Requirements:

• Diploma in Electrical/Electronics Engineering or equivalent.
• At least 5 years of experience in UPS and DC Power environment.
• Able to travel Asia in short notice.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

NOC Engineer

Responsibilities:

• Responsible for tier-1 network monitoring and operations of IDC network, conducting 7*24*365 shift-based rotation.
• Responsible for promptly responding to, following up on, and driving the resolution of various network alarms and faults. Escalate to tier-2 engineer if needed.
• Responsible for following up and finishing network break fixes like switch replacement, link repairing and dark fiber restoration. Work with IDC technicians to conduct physical work and provide proper instruction remotely.
• Responsible for conducting some simple network maintenance.
• Summarize daily monitoring and operations work into documents and regularly share within the team.

Qualifications:

• 1 - 3 years of experience in data center network monitoring and operations. Have basic understanding of TCP/IP and routing protocols such as OSPF, BGP etc.
• Responsible, meticulous, have good communication skills.
• Capability of network troubleshooting and experience with Linux is preferred.
• CCNA or JNCIA certified.

Company Reg No.: 201131609D | License No.: 11C4684 | Angel Chan

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

About the team

TikTok Business Integrity team is at the core to power monetization drive for TikTok on a global scale. The team builds the foundation to safeguard our advisement platform and use cutting-edge technologies to bring the most value to our users as well as business partners. In Singapore, we commit to uphold the integrity of the platform by taking advantage of human insights to know more about advertisers and use signals to optimize the tradeoff between risk and advertiser experience.

We are looking for talented individuals to join us for this future position in 2024. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

- Design and build applications to enhance the trust between advertisers and TikTok, educate advertisers with integrity insights and enforce actor integrity

- Design and engineer data pipelines, build visualization to facilitate data-driven decision making

- Collaborate with product managers and data scientists to iterate strategies, prototype solutions and launch experiments to validate the hypothesis

- Participate in engineering planning and execution with teams based in other locations

- Perform troubleshooting for on-call duty

Qualifications

- B. Sc or higher degree in Computer Science or related fields from accredited and reputable institutions

- Solid programming capabilities, exhibits good code design and coding style.

- Familiarity with at least one of the programming languages: Go, Python or Java

- Proficient in computer science basics (Data Structure and Algorithms, Operating System, Computer Network, Database etc.)

- Find yourself comfortable in a fast-paced learning environment

- Excellent expression ability, good at verbal communication and writing

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected].

Technical skills

• Architecture and Deployment
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Demonstrated knowledge of global cyber threats, threat actors and the tactics, techniques and procedures (TTPs) used by cyber adversaries, particularly as they relate to the financial sector.
• Experience with models for threat analysis, such as the Diamond Model, Cyber Kill Chain and MITRE ATT&CK framework.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution supporting in RFP/RFI response
• Experience in running operations with ITIL processes / Project Management - PMP

Minimum 4-6 at max years of experience and required familiarity with at least 2 databases among My Sql/MariaDB, PostgreSQL/EDB, Oracle, MSSQL and Redis.
Participate in the 24/7 rotational shift including weekends.
Perform production support administration tasks including proactive monitoring, maintenance and on-call support to ensure availability and performance requirements are met.
Alert monitoring for all database flavors and take appropriate action.
Daily health monitoring of production database system and data integrity checks.
Perform daily backup monitoring and take action to have recovery solution in place.
Managing the database availability and performance, including incident and problem management.
Carry out periodical production patch and upgrade management.
Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels.
Basic knowledge of Linux operating system (RedHat)/AIX/Windows and basic commands.
Incident management to work with MIM(Major Incident Management) team to resolve/co-ordinate the high critical issues.
Team Player who is self-motivated and has the drive to improve performance and achieve results.

Job Overview – Software QA Engineer

• Experienced with QA lifecycle, from writing test plan, thinking through test case design, performing test execution (new feature and regression) to defect management and retrospect. Familiarity with the end-to-end software development life cycle is helpful when collaborating with other teams.
• Perform and drive Manual testing, Automation Testing and Performance Testing.
• Fully document any bugs/anomalies identified in testing with instructions how to recreate them.
• Accurately record and maintain test results, and its progress to resolution.
• Configure, set up and maintain QA environments for testing.
• Collaborate with Client Services team to help perform root cause analysis of issues found in the production environment.
• Design and develop automated tests according to expected user behavior and business rules.
• Identify and propose areas of improvement throughout the software development process.
• React quickly to changes in priorities or circumstances to meet the needs of the business.
• Continuous improvement of the testing process, testing quality and efficiency.
• Maintain good documentation and change controls.

Educational Background and Experience

• Bachelor's degree or above in engineering, computer science or other related fields
• Recent graduates with pertinent experience are encouraged to apply.

Required Skills

• A self-learner proficient in testing procedures and test case design methods who takes the initiative to do further technical research
• Familiar with database and SQL
• General working knowledge of Linux or Unix operating system commands
• A proactive approach to problem-solving with strong analytical and research skills
• Strong logical thinking ability, negotiation skills, and conflict management capability
• Good at teamwork, result-oriented, and resilient.

Additional Requirements

• Familiar with JavaFX GUI or mobile Android/iOS basic development is a plus
• Familiar with Spring-boot is a plus

Jobs Responsibilites

Timely investment recommendations and articulate investment thesis, risks and payoff for each recommendation to the portfolio managers and investment committee, mainly Hong Kong and US market.

Provide frequent and timely research insights to Portfolio Managers/CEOs and prioritize follow-up on their inquiries as there are new company, macroeconomic, geopolitical developments

Produces detailed analysis reports for each stock or fixed income covered and regularly uploads their recommendations to Bloomberg for internal use

Analysis corporate financial reports to determine the market performance of existing securities and create financial forecasts.

Provide weekly analysis summaries for high-conviction stock for all sectors

Monitor changes in industry and market for investment opportunities, providing direction and expert advice on buying, selling or holding stocks.

Job Requirements:

Degree in business/economics, finance or accounting or related professional qualification, with relevant years of experience from financial/ investment/assets management industry

Minimum 5 years of relevant experience in investment analysis, investment management, risk management involving Hong Kong and US markets is required

Proficiency in Microsoft office applications, Bloomberg and other financial market databases

Familar with MAS rules and regulation

Support finance and accounts when needed

Strong communication skills (oral and written) in Mandarin and English (to liaise with Chinese-speaking boss)

*** Interested candidate please send both english and chinese CV to [email protected]

• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

About SS&C Intralinks:

SS&C Intralinks is the leading worldwide Fintech SaaS solution for the global banking, deal-making, and capital markets communities. Our industry-leading technology enables the secure flow of information, empowering the largest banks and companies around the world to execute deals more productively, safely, and with complete confidence.

Pioneer – We are the CREATOR of the world’s first virtual data room used to facilitate strategic transactions across the globe. SS&C Intralinks is the premier provider and fintech innovator in the capital markets, M&A, and alternative investments markets, partnering with leading investment banks, corporates, and funds to facilitate the largest business transactions in the industry!

Growth is our reality, not just a buzzword. After twenty years of setting the pace, we just experienced our strongest year ever. We will take this momentum and continue to drive product innovation to acquire more market share. We have proven market resilience. In a bull or bear market, our products remain in high demand.

Culture – We pride ourselves in being innovative and having a supportive culture. We value our professionals as individuals. We support & encourage work-life balance. Our teams support each other within and across functions. Leadership is both accessible and committed to our teams. Our professionals demonstrate a genuine passion for ensuring our team members succeed.

About the Team:

The Product/Technical Support Analyst is part of a global team that demonstrates personal confidence, commitment, and a passion for excellent customer service.

Responsibilities:

• Handles first and second levels of support via inbound calls/chats/emails from our global clients, both internal and external, in a contact center environment.
• Take escalations from our Tier 1 Helpdesk.
• Act as Subject Matter Expert with the ability to walk internal and external clients through using all Intralinks products.
• Work closely with clients and our Product/Operations/Development Teams to identify defects and product improvements, leading conference calls and acting as liaison between the groups.
• Consistently attain high-quality scores and customer satisfaction ratings according to department goals.

Required Qualifications:

• Education – College degree (Associates, Bachelors, Technical School) or equivalent work experience
• Driven to build a career in SaaS Product/Technical Support
• Knowledge about configuring and troubleshooting Adobe and Microsoft Office products
• Knowledge about configuring and troubleshooting all modern browsers (Chrome, Firefox, Edge, etc.)
• Basic knowledge of capturing and reviewing web traffic logs
• Excellent communication skills (verbal and written) in both English and Japanese (N2 or better on the Japanese Language Proficiency Test) with the ability to communicate technical information clearly and concisely.
• Experience in handling technical queries from external clients via various channels
• Work well in a fast-paced, high-volume environment
• Very coachable. Able to listen, absorb, and apply coaching techniques from peers and management
• Strong time management/multi-tasking skills
• Excellent team player
• Quick learner (can learn independently)
• Self-starter
• Passion for technology

Desired Qualifications:

• 1-2 years experience in a service-oriented call center environment
• Experience supporting SaaS products
• Experience supporting mobile applications
• Experience supporting Mac
• Experience using the following ticketing systems: ServiceNow, JIRA, and Zendesk
• In addition to Japanese and English skills (verbal and written), the ability to communicate in Mandarin is a plus
• Knowledge of networking and LAN infrastructure
• Knowledge of SQL reporting
• Knowledge of building and supporting APIs
• Experience supporting SSO

Rewards and benefits:

• Excellent compensation plan.
• Amazing company perks and generous benefits including flexible Time Off, hybrid work options, charitable gift matching, equity awards, professional development, and career path opportunities.
• Learn from Tenured and Passionate managers who will help you succeed.

#WhyJoinIN:

• Intralinks really values its commitment to employee career growth. We are all part of a strong team that genuinely cares for one another and the success of our clients. Our relentless drive to provide a white glove service in FinTech, is just one of our team’s key qualities which makes us proud to be a part of this company.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

5 days
9am - 6pm
Kallang
$4000 - $6000

The Technical Sales Engineer is responsible for supporting the sales staff in presenting technical presentations of our products as well as assisting on installations of our products in both a pre and post-sales support role

Responsibilities:

• Provide pre- and post-sales technical support to customers
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents

Requirements:

• Degree / Diploma in engineering discipline with minimum 1 year experience
• Knowledge in field servicing and semiconductor industry
• Knowledge in Die Sorter or Wafer Sorter will be preferred.
• Ability to troubleshoot electronics hardware system is an added advantage.
• Good Knowledge of PC hardware, OS and networking.
• Proficient in Microsoft application

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Representing a tech giant who is currently looking for a Security Application Engineer. You will manage and implement security measures in cloud environments. This role will be reporting directly to the Director of Security and Director of Engineering.

Responsibilities:

• Proficiency in C# and Ruby on Rails to comprehend and fortify the company's codebase.
• Creation and implementation of secure infrastructure on cloud platforms, emphasizing network configurations and access controls.
• Configuration and management of Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) tools.
• Analysis of penetration test findings and collaboration with developers to enact corrective actions.
• Promotion of security-driven changes across the engineering team utilizing JIRA and scrum methodologies.
• Integration of security principles into design through the development of design patterns and shared libraries for engineers.
• Establishment of a comprehensive Security Software Development LifeCycle (SSDLC).
• Cooperation with development teams to integrate security seamlessly into the development process.
• Adoption of a DevSecOps approach to encourage collaboration among development, operations, and security teams. Additionally, providing guidance and training to engineers on security standards and internal security protocols.

Job Requirements:

• Min 5 to 8 years of relevant experience in rolling out secure coding practices and security engineering on cloud platforms.
• Possession of certifications such as CISSP, CEH, AWS Security Specialist, or OSCP.
• Proficiency in security frameworks like CIS v8 and security coding methodologies such as OWASP.
• Demonstrated experience in the implementation or maintenance of CIS v8 controls.
• Established track record in a security engineering capacity, specializing in cloud security and secure coding practices.
• Familiarity with C# and Ruby on Rails.
• Proficiency in both Windows and Linux operating systems.

If you're interested in this role, click 'apply now' ,or email [email protected] for a confidential discussion.

Job Responsibilities:

• Design and develop mobile applications for android platforms, ensuring optimal performance and user experience.
• Participate in the entire software development lifecycle, including design, coding, testing and deployment
• Perform code reviews and ensure adherence to coding standards and best practices
• Troubleshoot and debug issues in mobile application and provide timely resolutions
• Integrate application with external systems and APIs to streamline business processes
• Develop and maintain documentation, including technical specifications, system design and user guides
• Responsible for the listing of Google Play application to market
• Experience in Google Play and familiar with Google listing rules and regulations and have relevant solutions for application rejection
• Experience in Google vest bag production, Google review mechanism and have high level of sorting problems
• Proficient in Google Play launching and provide application launch strategy

Job requirements:

• 3 years working experience in gaming client
• Have overseas experience in making and putting on Google vest bags
• Familiar with the principle of Android packaging
• Able to skillfully use Unity to develop and package release
• Good communication skills, learning ability, strong sense of responsibility, team spirit and innovative spirit

• Improve applications by integrating new technologies and performing upgrades.
• Provide technical assistance to users and collaborate with development teams to address maintenance and necessary updates.
• Contribute to manage UAT , demonstrate prototypes and completed applications showcasing prototypes as well as completed applications.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of relevant experience.
• Proficient in various Frameworks (Microsoft C#.Net, Microsoft VB.NET, Microsoft SQL Server, Microsoft Azure, PHP, React, Mobile Apps and AWS Micro Services).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Responsibilities:
Monitor servers, systems, and networks in a 24/7/365 uptime environment.
Manage all monitoring, alerts, and escalated calls, addressing help desk tickets to meet service level objectives.
Adhere to established Standard Operating Procedures (SOP) for responding to system alerts and performing routine tasks with consistent accuracy.
Perform tasks such as Data Centre walkthrough, checking job status, updating tickets, and escorting vendors for hardware replacement according to SOP.
Demonstrate initiative by providing feedback on existing processes and procedures, contributing ideas for continuous improvements.
Utilize experience with the system to review documentation regularly.


Requirements:
ITIL Foundation V4 is preferred.
Proficiency in monitoring tools, service desk systems essential.
ITSM and ITOM certification is a plus.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Location: Town area
• Salary: Up to $7000
• Hybrid work arrangement (can be discussed with the Hiring Manager)
• Candidate must be willing to stand-by 24/7 (we can offer stand-by allowance)
• Do note that this is a 6 months contract to perm

Responsibilities:

• Engage in and improve the whole Java Management Service lifecycle of applications deployment and operation
• Improve the existing continuous deployment pipeline for a wide range of functionalities across geographically separated zones
• Improve JMS Observability platform, Security and Incident management to meet the SLAs and SLOs defined for all cloud services
• Architect highly available and scalable service
• Skills to troubleshoot and trace symptoms back to the root cause
• Document and present methodologies to operations, engineering, and executive teams
• Educate the wider engineering organization on design and operational best practices for distributed computing
• Helping to meet the SLAs/SLOs for internal and external services and continual improvement of operational processes (weekly ops meetings, metrics, etc)
• Build tools and automation to improve system observability, availability, reliability, performance/latency, monitoring, emergency response
• On-call duties

Requirements:

• Related experiences in this field
• Able to commit as soon as possible

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job Responsibilities:

• Develop and deploy web-based applications that effectively address key business challenges.
• Create and execute unit tests to validate code functionality.
• Identify, troubleshoot, and resolve software defects through debugging processes.
• Offer technical support for legacy software applications.
• Continuously enhance existing applications to optimize end-user experiences.
• Document end-user requirements, design specifications, coding procedures, and test scripts

Job Requirements:

• Possess a degree in Computer science/ Information Technology or equivalent
• Experience in manufacturing field will be an added advantage
• Basic knowledge on basic VB script, ASP.NET Core
• Ability to apply JQuery, High chart JS, JavaScript HTML5, CSS
• Basic understanding on Oracle or SQL server database core
• Familiar with object-oriented programming technical skills and design principles
• SQL knowledge is a must
• Experience with Tableau is advantageous
• Project management knowledge
• Strong team player with a professional mind-set
• Desire for a career in software application

To apply, please visit www.gmprecruit.com and search for Job Reference: 23936

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

To provide application support the following system:

1. CRMS

2. CIMS

3. CRMS

• Daily Monitoring and Support of servers and equipment
• Monitoring of alerts during and after office hours
• Perform hotfixes as and when required.
• Perform monthly deployments and quarterly DB password change.
• Adhoc task related to system activities such as server patches, troubleshooting and assist in monthly report preparation.
• Monitoring of servers to ensure efficient operations.
• To be well versed with our integrated Customer Relationship Management system in order to respond to technical queries.
• To provide first level support to business users in a timely, effective, and efficient manner.
• To collaborate with business partners, third party vendors, and technology teams to achieve effective issue resolution within the specified SLA.
• To analyse, document and track all actions taken throughout the lifecycle of the issue.
• To evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues.
• To participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users’ requirements.
• To assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved.
• To report to the Project Manager pertaining all production support activities.
• To participate in system maintenance activities at odd hours when required including midnights, weekends and public holidays.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Senior Associate to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 3-4 years of relevant consulting or industry experience, preferably in a professional services environment
• Strong written, verbal communication and presentation skills
• Interest in designing, developing, and integrating business operations and technology

What’s in it for you

• Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
• Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.
• Bring out the best in yourself with continuous investment in your personal well-being and career development.
• Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society – building a better working world, together.
• Flexible work arrangements

If you can demonstrate that you meet the criteria above, apply now.

Traveloka is a SEA leading online travel platform with operations in 6 SEA countries today. We are determined to continue our growth journey to understand user travel needs in various markets to be able to develop effective pricing strategies to acquire and retain customers, while maximizing revenue generation. We strive to understand user discovery and purchasing behaviors better through big data, machine learning, progressive, iterative experiments to optimize returns. The role of Head of Strategic Pricing - SEA is a critical role to develop strategy and execute pricing stance according to various factors such as other players’ reactions, purchase behaviors as well as segmentation from customers to merchant partners. This role will oversee pricing strategies across markets that Traveloka operates in. If you are passionate about understanding users, deciphering data and numbers into knowledge about markets and users, and building a high growth, data-driven team to SEA markets, this role is suitable for you! Application is just one click away! A side note: regular business travels might be required.

• Job Description:
  • Develop pricing strategy for all Traveloka markets to optimize every $ we spend to scale up business size in each market. Strategy must consider consumers, merchant partners, and other relevant parties’ viewpoints to generate robust fundamental thinking
  • Proficient in handling data and designing experiments; the role will closely work with the data scientist and analyst teams to devise practical strategies and execution
  • Be accountable for achieving better returns per $ spent and optimizing user acquisition and retention metrics
  • Translate short-, medium-, long-term pricing strategies into product / platform / data requirements to automate and scale pricing execution based on growing number of variables
  • Build a high performing, highly analytical pricing organization with the right fundamentals to realize Traveloka's growth aspirations. People development, management, and grooming skills are necessary - the role is accountable for team and organizational building
  • Lead the efforts to develop expertise of users and markets in the travel sector as a baseline understanding to improve our offerings
  • Work with external and internal stakeholders to realize collaborations, obtain buy-ins, and cooperate on prioritized initiatives
  • Be fluent with balancing returns and pursuing scalability
  • Develop strong and robust infrastructure to allow for agile, timely business growth
  • Drive pricing executions; with a good balance of quick, practical experiments and fundamental building

Requirements

• Minimum 10-15 years of similar experiences, esp. in leading pricing organization with proven track record of business results – capabilities in SQL is a plus
• Experienced in leading regional / multi-country teams is a must;
• Analytically and financially sound, fluent with investment decision making with users as the main anchor;
• Fluent with quantitative, qualitative analysis and possess critical thinking trait;
• Excellent communication and presentation skills, with the ability to explain complex matters in a concise and meaningful way;
• Flexible, comfort with ambiguity and dynamically shifting priorities, deadlines, and demands;
• Experience in working in a fast-paced, deadline driven environment with limited resources;
• Strong work ethic (takes ownership), self-motivated and quick-study mentality; able to multi-task and manage own workload with limited supervision;
• Passionate about customers;
• Methodical, data oriented and highly organized;
• Strategic, visionary but also excellent in execution

Core Skillset

Support eStatement suite of applications. Service Delivery. MS SQL, .Net framework, IIS, Java J2EE, Batch scheduling and monitoring, GIT, Devops

1. Technically competent in MS SQL, .Net framework, Java J2EE, Batch scheduling and monitoring Control-M), Unix shell scripting, GIT, Devops,

2. Up to 7+ years of IT experience & 5+ application development/support

3. Last 3 years of relevant experience in banking/financial services industry

4. Strong experience in banking/financial services industry

5. Demonstrable analytical skills with deep knowledge Production Support Environment.

6. Incident, problem, and service Outage management experience is Plus.

7. Good Communication and Articulation Skills

8. Able to work stand alone in recovery and in flexible timing.

Roles/Responsibilities

1. Responsible to provide BAU support for responsible for ensuring system availability and provide Support for eStatement applications.

2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG and MY

4. Server Performance, capacity, utilization monitoring and Health monitoring

5. Fine tune applications and systems for high performance and higher volume throughput

6. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

7. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

8. Respond on time to the queries raised by various business units.

9. Provide timely updates regarding production status and progress of issue resolution.

10. Perform impact analysis of enhancements/projects that will impact supported systems.

11. Participate in Disaster Recovery and Business Continuity exercises.

12. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

13. Have a quality mind-set with prevention attitude to attain zero defects.

14. Able to support SIT/UAT/PROD/DR deployment, with DevOps.

15. Able to support relevant software/platform/database upgrade for the systems.

16. Have a quality mind-set with prevention attitude to attain zero defects.

[POSITION: FULL-TIME] ADMINISTRATIVE

As an Administrative Officer, your role involves collaborating with the director to deliver administrative assistance and manage daily operations within the company.

Roles & Responsibilities:

- Ensure timely preparation and processing of expense reports.

- Monitor and organize all documents for approval.

- Compose communications as necessary.

- Cultivate and sustain a comprehensive understanding of the company's business processes and systems to support job duties.

- Assist in the work and communication of executives.

- Maintain office facilities as required.

- Offer administrative assistance to senior leadership.

- Exhibit exceptional organization, attention to detail, and the ability to prioritize numerous tasks.

- Handle general administrative processes within departments.

- Assist with printing and collating tasks as requested by the team.

Required Key Skills

· Expert level knowledge in implementation and maintenance of Cisco Routers and Switches of all series.

· Good knowledge in Cisco IOS

· Good knowledge in implementation and operations support of NAC (network access control)

· Good knowledge in Aruba Clear Pass / Cisco ISE

· Good knowledge in Wireless Network / Access Points / Controllers support and troubleshooting

· Expert level understanding of the OSI or TCP/IP model

· Provide Level-2 technical support and troubleshooting to resolve issues

· CCNP certification

· Hands-on experience with monitoring, network diagnostic, Packet Tracers and network analytics tools

· Good knowledge on Firewall Products like Cisco ASA, FortiGate, Palo Alto, Checkpoint

· Good knowledge on Aruba ClearPass/Cisco ISE, Cisco wireless controllers

· Knowledge on F5 load balancers

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

AVP Procurement (Technology Sourcing)

Overview

• Primarily responsible for sourcing in the IT/technology category.
• Cover the full range of source to contract activities including category strategy creation, supply market analysis, drive sourcing execution, contract development/review, commercial and contract negotiation and vendor management, ensuring best value for the organisation and in compliance with procurement /legal /expenditure policies.
• Provides opportunity for direct interaction with senior stakeholders to drive category and sourcing strategy, as well as stakeholders from Function and Business Unit teams, Legal, Finance, Technology management and external vendors.
• Requires a good understanding of cost drivers and possess a keen sense for cost savings opportunities and will have the opportunity to be involved / drive procurement transformation and digitalization.

Responsibilities

• Engage with Function/Business unit stakeholders (all levels) to understand requirements and discuss category strategy that drives short to mid-term business objectives.
• Able to proactively management the relevant categories, understands supply market, develop category plan and engage with key stakeholders on sourcing needs across the group.
• Work with cross functional team to plan and drive sourcing process (RFx).
• Define, review and negotiate commercial terms, MSAs and enterprise agreements.
• Support development and review of SOWs
• Develop and negotiate renewals, contract changes/addendums and terminations.
• Manage and resolve escalated contract and commercial issues.
• Acts as a liaison between the company and vendors in major dispute resolution concerning vendor performance.
• Establish new vendor relationships while maintaining and managing the existing vendor relationships.
• Acts as point of contact for users, vendors and Procurement Operations for contract, procurement and invoicing related queries and issues.
• Consolidate demand, identify opportunities for cost savings and conduct sourcing.
• Ensure all contracts or procurement activity are executed in compliance with corporate policies and legal requirements.
• Work with respective owners to review contract compliance, service performance and financials for material outsourcing engagements and any relevant due diligence process.
• Provide procurement audit support.
• Provide advice and support to Project/BAU team on any sourcing matters.
• Procurement process improvement review.
• Review and approve POs for compliance purposes.
• Be involved and contribute to procurement digitalization and process improvement initiatives.

Requirements

• Degree in technology, computer engineering, or procurement associated discipline.
• ~5 years’ experience in indirect sourcing, preferably in a regulated industry.
• Possess experience in category management, sourcing, contract review and negotiation, contract management and vendor management.
• Good exposure to IT categories (software, hardware, IT outsourced services, etc.)
• Worked with local and overseas vendors before.
• Equipped with strong knowledge of relevant policies, procedures, practices in procurement.
• Familiarity with procurement systems and procurement related digitalisation.

Salary

• ~$84,000 + competitive bonus

Sloane | Shorey

Sloane Shorey Consulting is a specialist recruitment firm focusing on compliance, controls and risk management positions across Asia Pacific. We are a Ministry of Manpower Licensed Employment Agency (EA License 20S0307).